Lifetime Replacement Program | ECS Tuning

www.ecstuning....
Step 1: To participate in the Lifetime Replacement Program ("PROGRAM"), the
parts you are looking to replace must have been purchased from ECS
Tuning after 6/1/2023 ("Qualifying Parts"). There is no time limit
on when you can use the Lifetime Replacement Program, so go enjoy
some worry-free motoring with your new parts!
Step 2: If you need to replace your Qualifying Parts, we make
it easy! Simply purchase your replacement order by signing
into your ECS Tuning account to view your order history
and click the "Redeem Lifetime Replacement" button next
to the qualifying order to begin! We will automatically
create and email a return authorization number ("RMA")
for your qualifying order once the replacement order ships.
Step 3: Once you get the replacement order, just (1) place the
old Qualifying Parts in the same box that your replacement
order came in, (2) place your RMA form in that same box,
and (3) ship the box back to us. If we receive any parts
that are not Qualifying Parts (e.g., parts that were not
purchased from us, different parts, parts purchased before
6/1/2023, etc.), we will dispose of them and not process your return
Step 4: Once your return is received and processed, we'll issue
1 ECS Rewards Point to your account for every 1 dollar
of the purchase price you paid for the initial order
of Qualifying Parts, less taxes and shipping. You will
receive an email notification once the ECS Rewards Points
have been applied to your account. You may use ECS Rewards
Points on a future order.

[@MrEcortez16]

Why don't you guys offer a refund for the money if it is lifetime warranty? We don't need points back if it is a covered item. Sounds like we pay 1.5x for a part

[@realroyal_]

Gotta pay for shipping The part back too

[@MrEcortez16]

@realroyal_ wait hold up we have to re buy the part, pay shipping back, and we don't even get our money back? Just points? What do they expect for us to increase their revenue and for them to not honor a warranty. As far as I know according to the BBB a warranty is "a promise that something in furtherance of the contract is guaranteed by one of the contractors, especially the seller's promise that the thing being sold is as promised or represented"

[@johnsmith7345]

free shipping ? the amount of duty you have to pay and the CDN dollar makes it very expensive to shop here

[@dbb7_]

I’m very surprised by the lack of interactions with this post. The question is, let’s see we jump all of their hoops. Do they keep their promise?

[@aprtuned75]

Well they had to compete with FCP euro

[@BarrieMontague-r5x]

Queen Curve