Delta's most exclusive airport lounge opens: Here's what you need to know

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  • Опубліковано 24 чер 2024
  • Delta Air Lines CEO Ed Bastian joins 'Power Lunch' to discuss the company's new high-end lounge at JFK airport. For access to live and exclusive video from CNBC subscribe to CNBC PRO: cnb.cx/42d859g
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КОМЕНТАРІ • 102

  • @hle144
    @hle144 21 день тому +26

    I was there during this interview as part of the sound crew for the opening events... Its a very, very nice lounge..The atrium they're in has beautiful flower gardens... Its quite exquisite..

  • @gdwlaw5549
    @gdwlaw5549 18 днів тому +22

    Nice to listen to a CEO that talks normally…..easy to understand

    • @plowe6751
      @plowe6751 15 днів тому

      Name one CEO who doesn't talk normally.

    • @technole
      @technole 11 днів тому

      Ed is a paragon

  • @hailandfire1822
    @hailandfire1822 21 день тому +35

    The lounge will now be called The Non-Dirtbag Lounge. This way, the commoners will know their place.

  • @mopthermopther
    @mopthermopther 20 днів тому +5

    I was impressed with the gift shop and the
    ‘massage’ room

  • @karenynyc2111
    @karenynyc2111 20 днів тому +8

    Lounge for the 1%… got it. 🤷🏻‍♀️

    • @nickynepos3131
      @nickynepos3131 19 днів тому +2

      thats what lounges were made for

    • @jdcaldwell5088
      @jdcaldwell5088 15 днів тому +1

      Where peasants no place

    • @FN-rr6mk
      @FN-rr6mk 15 днів тому +3

      Welcome to life

    • @dannychan6202
      @dannychan6202 14 днів тому

      Because the 1% paid the price to have access. Unfair for them to have a Delta One ticket for access on their flight from JFK to BOM, and then find it’s filled with people flying with nothing but a Basic Economy ticket on a flight from JFK to PHL.

  • @r12004rewy
    @r12004rewy 19 днів тому +6

    So what was the warning to Airbus ? CEO sounded relaxed and not too concerned

  • @germb747
    @germb747 21 день тому +4

    That's a nice lounge!

  • @sharjeelkhan7437
    @sharjeelkhan7437 18 днів тому +3

    So.many people are in premier lounges that ordinary lounges are empty lol

  • @user-uz5ko8sv2f
    @user-uz5ko8sv2f 21 день тому +8

    Get all those credit customers out of the lounges…. Too many peeps there just because the card, not brand loyalty.

    • @scottgrayson1209
      @scottgrayson1209 20 днів тому +5

      Subtract the credit card revenue from Delta’s top line and they are a break even company. The credit card customers are here to stay.

    • @mlmson7098
      @mlmson7098 15 днів тому

      Delta might not make a profit without the credit card customers. Don't be naive.

  • @paulgilliland2992
    @paulgilliland2992 21 день тому +7

    I’m still looking for my 360 invite Ed . All I’m getting is credit card info.

    • @ljacobs357
      @ljacobs357 21 день тому

      Since I canceled my Reserve card, I get a lot of Amex offers. The Delta lounges are just not worth it.

  • @mack-uv6gn
    @mack-uv6gn 20 днів тому +2

    More direct flights would be nice

  • @hansel2001
    @hansel2001 19 днів тому +2

    Saying the over-crowding issue in lounges is a post-COVID issue is disingenuous. Lounges have been too crowded for about 10 years, pre-dating the return to travel post-COVID. There are snot-nosed kids, loud foreign tourists, young teenagers, etc. running around as if it’s their personal playground. The allure and the perk has definitely lost its luster.
    The new Delta lounge looks like it was built by the folks who build Vegas resorts. Very nice.

    • @jbar_85
      @jbar_85 19 днів тому

      You’re right. Same thing in AMEX lounges. It’s becoming like Disney World in their. Gone is the feeling of exclusivity.

  • @method341
    @method341 21 день тому +4

    Always another step to climb up the ladder. Just when you think you've reached the top 🙃

  • @Rick4345
    @Rick4345 11 днів тому

    My wife and I flew to Germany on a Delta Boeing 767-400. I’ve flown a lot. That being said, I would have been more at ease on an Airbus 350.
    We’re looking at a different airline just for that peace of mind. Hard to say because Delta has been awesome.

    • @zesolodar
      @zesolodar 9 днів тому

      i mean delta has plenty of airbusses in their fleet including a350's with more on order. their not a strictly boeing airline

    • @Rick4345
      @Rick4345 9 днів тому

      @@zesolodar I know. However, I travel to Munich and the only flights I find from the USA use the 767-400. I’ll be glad when they get more A350 aircraft in the fleet.

  • @classicalexpeditions5137
    @classicalexpeditions5137 13 днів тому

    Finally! I always fly Delta One and the lounges were getting crowded and outdated. It’s nice to be able to have fellow Delta One passengers around instead of the basic economy rowdy types. I once saw a lady with a zip lock bag full of pasta from the lounge’s buffet, she was putting the ziplock bag in her carry on. All I could think was how is she going to eat that on her flight and the smell!

  • @piperlani
    @piperlani 20 днів тому +8

    The BEST Airline CEO!!!

    • @Dan.d649
      @Dan.d649 20 днів тому

      Not exactly. Robert Crandall was the best Airline CEO.

    • @r12004rewy
      @r12004rewy 19 днів тому

      Lord King of British Airways was brilliant here in the UK, unfortunately BA have never been the same since he left.

    • @Dan.d649
      @Dan.d649 19 днів тому

      @@r12004rewy Yes, of course!! Definitely him too!! However, when these grand CEOs leave their respective companies and they go on to hire someone of less superiority to handle things, these airlines face serious bouts of trouble within.

  • @grriceman782
    @grriceman782 19 днів тому +1

    Yah Ed is a classy guy …. well done on this club, please keep the toddlers out

  • @KoangDuolLuk
    @KoangDuolLuk 18 днів тому +1

    Good

  • @user-im6rt3ib7m
    @user-im6rt3ib7m 19 днів тому

    Phil please ask Ed why he closed the lounge in Anchorage recently. Thanks

  • @Bmwjonte
    @Bmwjonte 10 днів тому

    Feels like a really good CEO

    • @zesolodar
      @zesolodar 9 днів тому

      he is, i live in atlanta and have a few friends who work for delta all the way from pilots to corporate and all of them say hes a good guy. not everyone will agree with his business decisions but as a person they say hes a great guy

  • @jeremypearson6852
    @jeremypearson6852 16 днів тому

    Makes sense because airlines make more money on first and premium class passengers. If someone is paying for a first class seat, they want all the perks that go with it. A former airline employee living in Florida.

  • @SuperPerfectMan
    @SuperPerfectMan 20 днів тому

    WHATS 360s ? That also Will have access ?

    • @jiminy82
      @jiminy82 20 днів тому +2

      Super exclusive medallion member, invite only. For people that spend like $75k plus with Delta each year.

  • @mikeg6579
    @mikeg6579 11 днів тому

    Already reports on Flyertalk of queues to enter, overcrowded and very loud environment. Sounds very PREMIUM !

  • @deviss7114
    @deviss7114 8 днів тому

    So you only need a delta one ticket or be 360? So then you don’t need card membership on top of being delta one ticket holder?

  • @95lightscameraaction
    @95lightscameraaction 18 днів тому

    Ed for president

  • @pony0110
    @pony0110 11 днів тому

    Try to fly delta as much as I can. Especially LAX to JFK!

  • @theVhin
    @theVhin 21 день тому +3

    So this is the answer for United’s Polaris; bring it to the West Coast!

    • @visax8550
      @visax8550 20 днів тому +4

      They are opening one in LAX

    • @jiminy82
      @jiminy82 20 днів тому

      ​@@visax8550 and SEA as well

  • @eguess6103
    @eguess6103 17 днів тому

    I'd like to see a comparison review of The Delta One and the Centurion Lounge

  • @FoundingFathersUSA
    @FoundingFathersUSA 15 днів тому

    Like the good old days.

  • @MAgaSUXX
    @MAgaSUXX 17 днів тому

    Ed Bastian is impressive, even though I don’t like Delta.👀

  • @danielking104
    @danielking104 20 днів тому +1

    Only profitable airline left standing time to expand your network.

  • @cottydry
    @cottydry 14 днів тому

    The lounges have become so crowded that I'd rather find a quiet spot in the gate area. (seek and yea shall find)

  • @benhogan4739
    @benhogan4739 19 днів тому +1

    Hilarious…I would do anything not to fly an American airline let alone go through NY. 😅

  • @3mmdm32
    @3mmdm32 13 днів тому

    1:54 wait did he say the overcrowding is coming down?????? Sorry wrong you are. I guess a 45 minute wait vs and hour is an improvement. Of course never mentions ATL.

  • @hussienalsafi1149
    @hussienalsafi1149 21 день тому

    🥰🥰🥰🥰🥰

  • @chrismd1561
    @chrismd1561 15 днів тому

    CEO needs to fly out of the US, to see what great lounges are....and even in NA, foreign carriers have much much better lounges. But hey, if I say it, its then true, no questions asked.

  • @cmdrls212
    @cmdrls212 7 днів тому

    "its overcrowded, so our solution is to make it even more expensive to get away from the riffraf"

  • @markkilgore5509
    @markkilgore5509 20 днів тому

    Nothing in Atlanta? Delta’s home base?

    • @Brandon-qr2or
      @Brandon-qr2or 19 днів тому

      How they skipped that question is crazy

    • @javaniwilliams3058
      @javaniwilliams3058 16 днів тому

      Right and Atlanta has some of the longest long haul flights out of all their hubs

    • @zesolodar
      @zesolodar 9 днів тому

      im sure there is alot of market research and data that was compiled to tell them to build it there

    • @Brandon-qr2or
      @Brandon-qr2or 2 години тому

      @@zesolodar could be but probably not

  • @giorgosurban
    @giorgosurban 20 днів тому

    Delta has 30+ year old airplanes.... RIP

  • @goldstandardaviation1667
    @goldstandardaviation1667 21 день тому +1

    Another way to spend money you don't have.

    • @zesolodar
      @zesolodar 9 днів тому

      the people who can afford to fly delta one arent the people who dont have money, or are being paid to fly every week

  • @greglogan8880
    @greglogan8880 12 днів тому

    So the solution is to make it less accessible to more people

  • @ljacobs357
    @ljacobs357 21 день тому +2

    I canceled my American Express Reserve Card because of overcrowded lounges. Just not worth it.

  • @harleyhoracio1
    @harleyhoracio1 20 днів тому +1

    I would think a majority of this well-heeled clientele Delta is trying to cater to would have their own means of air transportation.

  • @jbar_85
    @jbar_85 19 днів тому

    The JFK Delta Club was so packed when we went on my last Delta flight out of NYC. Look at Boeing in Space, astronauts stuck in space.

  • @Rynopb
    @Rynopb 21 день тому +3

    been to a lot of new lounges. this one is kinda meh from the images shown.

  • @jezrix7257
    @jezrix7257 16 днів тому

    As Delta Diamond for years, we now get nothing. Delta doesn’t compare to Asian and European carriers.

    • @zesolodar
      @zesolodar 9 днів тому

      yea my mom was a million miler and was also a diamond member (years of flying internationally for work) and she would always say how disappointing the perks were.

  • @user-lk3ke6xj8o
    @user-lk3ke6xj8o 20 днів тому

    Only if your over payment for there tickets to use it. 😂😂😂😂 buying planes ✈️ for Europe. He doesn’t support buying planes made in America. Shame on him

    • @mikejeweler
      @mikejeweler 19 днів тому +2

      Airbus has a factory in Mobile, AL. Many of Delta's planes are made there.

    • @user-lk3ke6xj8o
      @user-lk3ke6xj8o 19 днів тому

      @@mikejeweler yes a very small one just to make it look fair 😂😂😂😂

    • @mikejeweler
      @mikejeweler 19 днів тому

      @@user-lk3ke6xj8o everyone would like to see Boeing get their act together. Delta has 100-130 Boeing planes on order they can't deliver on.

    • @jbar_85
      @jbar_85 19 днів тому

      Those plains come with huge risks. You see what Boeing has done with NASA? Shameful.

  • @midoujmg
    @midoujmg 20 днів тому

    Wow, what a stupid question she asked

  • @bertraminc9412
    @bertraminc9412 20 днів тому

    So, will Delta staff these lounges with 100% black employees like at their Atlanta gates?

    • @BabyBang17datruth
      @BabyBang17datruth 20 днів тому

      That’s the demographic for that region. Of course the staff will be mostly black since the airport is surrounded by black communities.

    • @jbar_85
      @jbar_85 19 днів тому

      They don’t pay enough and so delta and Amex lounges get what they can with staffing. You get what you pay for. Not saying they’re black jobs as Trump said last night but if that’s all who applies and gets the job, good for them.

    • @bertraminc9412
      @bertraminc9412 18 днів тому

      @@jbar_85 Wrong. DEI is racist and so is Delta. Georgia is only 30% black yet the airport AND Delta staff 100% black.

    • @jbar_85
      @jbar_85 18 днів тому +1

      @@bertraminc9412 yeah DEI is ridiculous now a days.

    • @jdcaldwell5088
      @jdcaldwell5088 15 днів тому

      @@jbar_85 a white made up THINGS 😂😂😂

  • @ProMacMan
    @ProMacMan 21 день тому +1

    So Delta's devaluing their entire Medallion program....got it.

  • @chiquita683
    @chiquita683 21 день тому +4

    Not very DEI

    • @maltlickytexas
      @maltlickytexas 21 день тому +5

      Cry more.😂

    • @ssuwandi3240
      @ssuwandi3240 21 день тому

      You sound great for Non Profit Assets😊
      Or Silicon Asylum😂

    • @ToxcynArcade
      @ToxcynArcade 20 днів тому

      The company is VERY HEAVY DEI hardcore.

    • @maltlickytexas
      @maltlickytexas 20 днів тому +1

      @@ToxcynArcade Cry more.😂

    • @OTRTrader
      @OTRTrader 18 днів тому

      Not being DEI will attract me. Sign me up!

  • @frankxu2490
    @frankxu2490 21 день тому +7

    What a stupid waste of company money...money should be invested into improving employee's skill and service and manner !

    • @Lucy-hu8gv
      @Lucy-hu8gv 21 день тому +6

      you are sure a 9-5 rat, remember employee is a cost!

    • @269KID1
      @269KID1 21 день тому +2

      You do know a person manner comes from only them... "self"... right? Skill is something pick up over time.

    • @ssuwandi3240
      @ssuwandi3240 21 день тому

      No more Critical_Race Rubbish. Amazing

    • @Jussomerando677
      @Jussomerando677 21 день тому +1

      I agree that a lot of companies waste money however airlines makes their money on business and first class and they’re frugal af. Combine that with the fact that as long as people are willing to pay for “premium” service or feel they’re experiencing premium service….profits.

    • @jbar_85
      @jbar_85 19 днів тому +1

      From the company known as the number one for airlines? I think they got that secret sauce lol😂