Installing an Older Touchscreen Driver from the Windows Update Catalog | HP Computers | HP Support

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  • Опубліковано 4 лип 2024
  • Watch this video to know how to install an older touchscreen driver from the Windows Update Catalog if you find that the HP Touchsmart screen no longer works after upgrading to Windows 8.
    Chapters:
    00:00 Introduction
    00:23 Install the Microsoft Update Catalog
    00:43 Search driver
    01:03 Add driver
    01:07 View Basket and Download
    01:31 Start the installation
    02:52 Complete the installation
    For other helpful videos go to / hpsupport .
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    This video was produced by HP.
    Installing an Older Touchscreen Driver from the Windows Update Catalog | HP Computers | HP Support
    • Installing an Older To...
  • Наука та технологія

КОМЕНТАРІ • 290

  • @syedshah2680
    @syedshah2680 7 років тому +1

    Thank you very much indeed.

    • @HPComputingSupport
      @HPComputingSupport 7 років тому +1

      +syed shah great to hear. I'm glad it helped so much!

  • @juliea.ch.3166
    @juliea.ch.3166 5 років тому +5

    Thank you so much it worked perfectly.

    • @HPSupport
      @HPSupport  5 років тому +1

      +Julie A. Ch. I am glad to know that the video has helped you fix the issue.

    • @venrammur9800
      @venrammur9800 5 років тому

      I am having acer laptop i3 touch but the touch is not working how to sole my problem please help me. if i give to the store they r asking lot money to repair the laptop

  • @More-hm7dn
    @More-hm7dn 4 роки тому +1

    THANK'S!!! THANK'S! THANK'S!!!!!!!!!!!!!!!!!!! FROM ARGENTINA!

    • @HPSupport
      @HPSupport  4 роки тому

      +More I am glad to know that the video has helped you fix the issue.

  • @zubair1154
    @zubair1154 3 роки тому +1

    My issue solved for windows 10 thank u so much

    • @HPSupport
      @HPSupport  3 роки тому

      +it'S ZUBAIR I am glad to know that the video has helped you fix the issue.

  • @Aero.planes72
    @Aero.planes72 3 роки тому +1

    THANK YOU SOOOOOOOOOOOOOOOOOOO MUCH

    • @HPSupport
      @HPSupport  3 роки тому

      +GEORGIE ROSH MC1 I am glad to know that the video has helped you fix the issue.

  • @royesparza1
    @royesparza1 7 років тому +2

    Thank you so much, out of all the videos, yours helped me.

    • @HPComputingSupport
      @HPComputingSupport 7 років тому

      +Roy Esparza You're welcome. I'm happy to have helped.

  • @mehdihozhabripor2379
    @mehdihozhabripor2379 3 роки тому +1

    Thank you so much

    • @HPSupport
      @HPSupport  3 роки тому

      +Mehdi Hozhabripor You're welcome.

  • @lagranha2010
    @lagranha2010 4 роки тому +6

    please i need help, where i find the touchscreen drivers for my HP ElitePad 900 G1 Tablet, i need to boot into the boot

  • @meherrembagisov2732
    @meherrembagisov2732 7 років тому

    than you very much

  • @TUBECLUBB
    @TUBECLUBB 5 років тому +2

    Thanks so much--I have been looking for weeks to get this fixed--after buying Driver update software which did not work--And did not find this info on your support page?

    • @HPSupport
      @HPSupport  5 років тому +1

      +TUBECLUBB I am glad to know that the video has helped you fix the issue.

  • @altiernation5057
    @altiernation5057 2 роки тому +2

    I have an HP compaq l2206tm touch monitor on an Hp 6300p sff with a Windows 10 pro OS. It says no pen and touch available for this display. Are the two compatible for the touchscreen feature?

  • @vinothkumarfire
    @vinothkumarfire 5 років тому +2

    i have follow the same steps working fine. after restart the pc again back to not working and show's no pen or touch input available .

    • @HPSupport
      @HPSupport  5 років тому

      +Er.Vinoth Valiant You may attempt the following steps and check if the touchscreen starts working: Clean the screen.
      With the computer off, spray glass cleaner onto a soft, damp cloth and gently wipe the screen to remove dirt and smudges. Do not spray cleaner directly onto the screen. Give special attention to the upper left and right inside edges of the screen. Turn the computer on when finished.
      Press the screen to see if it responds. If not, continue.
      Turn off the computer from the Start menu, and unplug the power cord.
      With the power cord unplugged, press the power button on the computer case and wait 5 seconds.
      Plug in the power cord, and press the power button to turn on the computer.
      Press the screen to see if it responds. If not, continue.
      Make sure that the touch options are enabled as follows:
      Click Start , and then Control Panel.
      Click Hardware and Sound.
      Scroll down and click Pen and Touch.
      From the Touch tab, make sure Use your finger as an input device is selected.
      Click OK.
      Press the screen to see if it responds.

  • @Mukesh-fw6dx
    @Mukesh-fw6dx 7 років тому

    Thanks hp

    • @HPComputingSupport
      @HPComputingSupport 7 років тому

      +True Gamer You're welcome!

    • @adnanasghar4776
      @adnanasghar4776 6 років тому

      Hello brother please help me my tuch screen this is not working. Windows 10 new install

  • @Farid-kg7ti
    @Farid-kg7ti 4 роки тому +1

    Tq👍🏽😁

    • @HPSupport
      @HPSupport  4 роки тому

      +Create New I am glad to know that the video has helped you fix the issue.

  • @Dalson_
    @Dalson_ Рік тому

    Does this work for my windows 10 laptop. I had touchscreen in like 2016-2019 I don't know. But I'm asking if it will give me touch screen back

  • @JnJShiffler
    @JnJShiffler 3 роки тому +1

    HELP. We have a HP Pavilion 14n that was purchased with Win8 then upgraded to Win10. We recently had a hard drive failure and installed a new 1TB hard drive with our back up restore USB drive created. I had to go onto the HP support web page to download all the correct drivers for our graphics to stop freezing every 3 seconds. The HP Assist program did not help at all gather those drivers. The touchscreen isn't working and Win10 home says most up to date drive is installed. How do I find the original correct "HID touchscreen" driver to install? I've tried disabling, enabling, restarting, reconnecting screen cable to main board, uninstalling device restarting, etc.. (not positive if there is a separate cable for the touch screen). Why can't I find a touchscreen driver on the HP Website? Laptop seems to be working great, just no touch screen.

    • @HPSupport
      @HPSupport  3 роки тому

      +Justin Please refer to the instructions under this document to fix this issue: bit.ly/330wRN3

  • @ijazshine37
    @ijazshine37 6 років тому +5

    Hello, i had a problem of not charging laptop, they did fixed for me but now the touch screen of my HP Laptop does not work :(

  • @diepreyesmart6096
    @diepreyesmart6096 4 роки тому +1

    Please can i use this for my HP elitebook 2760p touchscreen

    • @HPSupport
      @HPSupport  4 роки тому

      +Diepreye Smart Yes. You can try the steps on your unit.

  • @GiancannaPana
    @GiancannaPana 2 роки тому +1

    I have a HP pavilion 23 with windows 10 installed will it work doing this process or what do you recomend thanks

    • @HPSupport
      @HPSupport  2 роки тому +1

      +Giancanna Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2XPh8js

  • @MegaBanza
    @MegaBanza 3 роки тому +1

    works on the HP Pavilion Touch 14-n070br (ENERGY STAR) Ultrabook?

    • @HPSupport
      @HPSupport  3 роки тому

      +Diego Carvalho You can try the steps mentioned under the video on your unit.

  • @imindian8900
    @imindian8900 3 роки тому +2

    My Hp 2309m lcd moniter is not available on your official website now.. I can't update it. What to do bro. After a small display problem (a vertical line) I gave it to a shop for service but after some months I've noticed that they had changed my moniter's original driver software to a generic software. Because of that I'm facing scaling issues very often.. Is there any option to reset or retrieve its original hp display software? Can you help me to resolve it brother?

    • @HPSupport
      @HPSupport  3 роки тому +1

      +I'm Indian May I know the operating system installed on your computer so that we can check the details for you?

  • @WahajAli0090
    @WahajAli0090 3 роки тому +1

    i have followed your video but touch screen not working. suddely I installed windows 7 32 bit, before that i had windows 7 64 bits and on that windows it was working fine.
    I have hp elite 2740p windows 7 32. kindly send me drivers link please

    • @HPSupport
      @HPSupport  3 роки тому

      +Irfan Junejo 3.0 Please refer to the instructions under this document to fix this issue: bit.ly/2RBwQsk

  • @ramighamdi9147
    @ramighamdi9147 4 роки тому +1

    I have hp pavilion x360-14-ba002nx. It’s i3 and the OS which is Win10 64x was so slow. I decided to install win10 86x. The problem is that I lost touchscreen feature. Could you please refer me to the compatible drive with 86x copy? I would really appreciate it.🙏

    • @HPSupport
      @HPSupport  4 роки тому

      +Rami Ghamdi Please follow the guidelines under this document to fix this issue: bit.ly/37FlRUV

  • @mickealhamilton2919
    @mickealhamilton2919 6 років тому +2

    the touch works on my windows 10 pc the first time i start it up, then it stop work for about 7 minutes, why is this so

    • @HPComputingSupport
      @HPComputingSupport 6 років тому

      +Mickeal Hamilton Please perform the steps mentioned in this document to fix this issue: hp.care/2qSXP3i

  • @getinspiredandlearnhacks4353
    @getinspiredandlearnhacks4353 3 роки тому +1

    Does HP Pavilion 15-b001ee have a touchscreen?

    • @HPSupport
      @HPSupport  3 роки тому

      +Get Inspired and Learn Hacks I have checked the specification of your notebook and found that it does not have the touchscreen. You can also check it here: bit.ly/3p88x3Z

  • @honorekpadonou9221
    @honorekpadonou9221 3 роки тому +1

    hi dear for the video but on my HP Elite x2 1011 g1 this way doesn't work... nd my touch screen doesn't always work . plz answer me back I need ur help

    • @HPSupport
      @HPSupport  3 роки тому

      +Honoré Kpadonou Please follow the guidelines under this document to fix this issue: hp.care/2qSXP3i

  • @TheRealStarker
    @TheRealStarker 3 роки тому

    Any suggestions for HP2310ti? after rebooting no changes were made..

    • @HPSupport
      @HPSupport  2 роки тому

      +TheRealStarker Please perform updates via Windows and HP Support Assistant as mentioned below to fix this issue: Step 1 Windows Updates - 1) In the search box, type and open Windows Updates. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Step 2 HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer.

  • @bysara3376
    @bysara3376 5 років тому +1

    i have the hpp 23tm screen and i dnt find in device the HID ...

    • @kpo8718
      @kpo8718 5 років тому

      I had a touch screen driver for some reason when I reinstalled windows and changed the hard drive to a ssd I lost the touch driver it works in the bios but when I’m actually in windows it doesn’t show a driver in device manager for touch and touch input doesn’t work

  • @sleepy1628
    @sleepy1628 3 роки тому +1

    the copy and paste part. after pastingz i cant find the setup file. pls help at once

    • @HPSupport
      @HPSupport  3 роки тому +1

      +Sleepy Ash Please try the following steps:
      In Windows, search for and open Device Manager.
      Click Action on the top of the Windows.
      Select Scan for hardware change.
      The system should reinstall the HID-compliant touch screen under Human Interface Devices.
      Restart the laptop.

  • @holes977
    @holes977 2 роки тому +1

    does it work on the TC1100?

    • @HPSupport
      @HPSupport  2 роки тому

      +☆𝕊ℍ𝟜𝔻𝟘𝕎☆ Please try the steps mentioned under the video and let us know how it goes.

  • @charlesbayless4965
    @charlesbayless4965 5 років тому +2

    Does this work for all laptops with touch screen or just HP ?

    • @HPSupport
      @HPSupport  5 років тому

      +Charles Bayless we have tested this on HP computers. We would not be able to comment the functionality on other brands.

  • @btsfanarmy3539
    @btsfanarmy3539 3 роки тому +1

    hey does this work for an non equiped touch laptop

  • @dlspectrummusic148
    @dlspectrummusic148 5 років тому

    How to solve black screen show if i lock it .. Windows 10 tab pc can you solve it. If I'm not playing anything but the battery suddenly low?

    • @HPSupport
      @HPSupport  5 років тому

      +K Lmawnai Please let me know the complete model number of your HP computer and the exact issue you are experiencing on it.

  • @rianroxia7606
    @rianroxia7606 2 роки тому +1

    does work on HP Le1851w? and add 10 windows please (please fast reply)

    • @HPSupport
      @HPSupport  2 роки тому

      +Newvideo Ann Please install the drivers for your monitor from here: bit.ly/3uCMWXp

  • @henkynamiku
    @henkynamiku 2 роки тому

    how about asus zenbook ux325ea, hid compliant touchscreen driver is missing

    • @HPSupport
      @HPSupport  2 роки тому +1

      +Hengki Pranajaya The steps mentioned under the video are tested on HP computers. We would not be able to comment whether it would work on other brands.

  • @Rip_DominusV2
    @Rip_DominusV2 10 місяців тому

    Hey hp on my windows11 model hp laptop 15s-eq1xxx its not working please help me

  • @Karthikkarthik-dy9dj
    @Karthikkarthik-dy9dj 4 роки тому +1

    Touchscreen is not working in my HP dream screen 400 .can you please help me to get the drivers. Model :HP dream screen 400 and serial number is 5CC044012B

    • @HPSupport
      @HPSupport  4 роки тому

      +Karthik karthik Please perform the steps mentioned under this document to fix this issue: hp.care/2qSXP3i

  • @CozyHUMAN23
    @CozyHUMAN23 Рік тому

    Sir can u help me whenever i try to install for example
    I chose to browse the files desktop
    It says
    Some updates could not be downloaded if u cancelled the process try again to download the update if an error occurred click failed in the progress coloumn next to each update to see how to solve the problem

    • @HPSupport
      @HPSupport  Рік тому

      Hi there, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing an issue with the updates.
      I will do my best to assist you.
      Please perform updates via Windows and HP Support Assistant as mentioned below to fix this issue: Step 1 Windows Updates - 1) In the search box, type and open Windows Updates. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Step 2 HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer.
      Binu_HP Social Media Tech Support

  • @agustiomaitimu144
    @agustiomaitimu144 4 роки тому +1

    Hi, i wish you can help, my touch screen driver is missing after i install windows 10 on my laptop (it used to be windows 8.1) anything i can do to get it back?

    • @HPSupport
      @HPSupport  4 роки тому

      +Tio Maitimu thanks for reaching out!
      I understand that you are experiencing an issue with the touchscreen as it is not working after upgrading to Windows 10.
      I'll do my best to assist you.
      Please perform the steps mentioned under this document to fix this issue:
      hp.care/2qrN4Il
      Let us know how it goes.

    • @winslynp.iligan988
      @winslynp.iligan988 2 роки тому

      Thanks so much❤worked on hp touchsmart tx2🎈🎈

  • @sarankg5894
    @sarankg5894 3 роки тому

    My HP Pavilion 14-n204se TouchSmart Ultrabook (ENERGY STAR) WIFI Bluetooth (Always on flight mode) & touch screen not working after W10 Update. Please help

    • @HPSupport
      @HPSupport  3 роки тому

      +Saran KG Please follow the guidelines under this document to fix this issue: bit.ly/2RRdb8Q

  • @gamingpros1528
    @gamingpros1528 3 місяці тому

    When I click on view hidden items in device manager an expands human interface devices, in the properties of HID complaint touch screen driver it's showing this message "Currently, this hardware device is not connected to the computer. (Code 45)"

    • @HPSupport
      @HPSupport  3 місяці тому

      Hi there, thanks for contacting HP Global Social Media Support!
      I am here to help!
      Could you elaborate more on the issue?
      May I know the product you are using?
      Let me know!
      Regards,
      HP Support

  • @nabhgaming9934
    @nabhgaming9934 4 роки тому

    HP ENVY WIN10 pro...suggest how to solve

    • @HPSupport
      @HPSupport  4 роки тому

      +Nabh Gaming thanks for reaching out!
      I understand that you need to install drivers for your printer.
      I'll do my best to assist you.
      May I know the model and serial number of your printer?
      The instructions for finding the model and serial number can be found here: support.hp.com/in-en/document/c03770424
      Let us know.

  • @hetulkanani7058
    @hetulkanani7058 3 роки тому

    please help i cant brose where i download

    • @HPSupport
      @HPSupport  3 роки тому

      +Hetul Kanani May I know the complete model number of your computer so that we can check the details for you?

  • @maryjoysanpedro1657
    @maryjoysanpedro1657 2 роки тому +1

    does this work on Dell inspiron 15 3000 windows 11?

    • @HPSupport
      @HPSupport  2 роки тому

      +Mary Joy San Pedro The steps mentioned under the video are tested on HP computers. We would not be able to comment whether it would work on other brands.

  • @kaluvaladhanush
    @kaluvaladhanush 3 роки тому +1

    Does this work for HP Pavilion 17 Notebook PC? (f010us)

    • @HPSupport
      @HPSupport  3 роки тому

      +D K You can install the drivers for your notebook from here: bit.ly/33aDQTq

    • @kaluvaladhanush
      @kaluvaladhanush 3 роки тому

      Does this Hp pavilion 17 Notebook pc (f010us) Has Touchscreen?

  • @proud_who_i_am9970
    @proud_who_i_am9970 Рік тому

    i have HP elitebook 840 and i don't have touchscreen, ik but it doesn't showed up and i tired but it doesn't work
    how can i touchscreen

    • @HPSupport
      @HPSupport  Рік тому

      Hi there, thanks for contacting!
      I understand that you are experiencing an issue with the touchscreen.
      I will do my best to assist you.
      Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3Q1Soea
      Binu - Social Media Tech Support

  • @prayushsunar4876
    @prayushsunar4876 4 роки тому +1

    What after this? I restart it ..but nothing happens..plzz help me out ..

    • @HPSupport
      @HPSupport  4 роки тому

      +prayush sunar Please try the following steps:
      In Windows, search for and open Device Manager.
      Click Action on the top of the Windows.
      Select Scan for hardware change.
      The system should reinstall the HID-compliant touch screen under Human Interface Devices
      Restart the laptop.
      Let me know if this helps.

  • @KHMERCOMEDYKhmercomedy
    @KHMERCOMEDYKhmercomedy 6 років тому

    my latop no work tuchscreen bro
    help me >

  • @navalrao2061
    @navalrao2061 Рік тому

    my i2 hid driver is missing my touch is not working what to do
    i am using hp envy 360

    • @HPSupport
      @HPSupport  Рік тому

      Hi Naval, thanks for contacting!
      I understand that you are experiencing an issue with the touchscreen.
      I will do my best to assist you.
      Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3Q1Soea
      Binu - Social Media Tech Support

  • @mikeoxmaul4685
    @mikeoxmaul4685 2 роки тому

    Didn't work here on my Pavilion n025br x360

    • @HPSupport
      @HPSupport  2 роки тому

      +Mike Oxmaul Please refer to the instructions under this document to fix this issue: bit.ly/3F3CZVN

  • @GamingGuy256636
    @GamingGuy256636 7 місяців тому

    What am I suppose to do when it says install faild

    • @GamingGuy256636
      @GamingGuy256636 7 місяців тому

      Don’t worry was clicking the wrong Application file

  • @frano____088
    @frano____088 3 роки тому +1

    Will it work for a windows 10 pro???

    • @HPSupport
      @HPSupport  3 роки тому

      +R O J A U N YT Please follow the guidelines under this document to fix this issue: bit.ly/330wRN3

  • @exoticgrace
    @exoticgrace Рік тому

    just wondering is this still gonna work in 2022?

    • @HPSupport
      @HPSupport  Рік тому

      Hi there, thanks for contacting HP Global Social Media Support!
      Please try the steps mentioned under the video and let is know how it goes. It should work fine!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu - Social Media Tech Support

  • @aaryanaayush9
    @aaryanaayush9 6 років тому +1

    Brother PLZZ tell me how to reinstall HID-complaint touchscreen which is in device manager

    • @HPComputingSupport
      @HPComputingSupport 6 років тому +1

      +Aaryan Aayush Please try the following steps: 1. In Windows, search for and open Device Manager. 2.Click Action on the top of the Windows. 3. Select Scan for hardware change. 4. The system should reinstall the HID-compliant touch screen under Human Interface Devices. 5. Restart the laptop.

    • @noviyamama
      @noviyamama 5 років тому +1

      I'm having this issue and running that scan did NOT help

    • @p.vanrossum5281
      @p.vanrossum5281 5 років тому

      @@HPComputingSupport I am having the same issue. In fact everybody who bought the Envy 4 Sleekbook / Ultrabook with TouchSmart has this problem. The screen doesn't respond to touch, a generic hardwaredriver is installed and the specs say no such thing as a touchscreen here. HP has been notified by many many many and never came with a solution. Users have given up trying. This again doesn't work. So sorry to say after decades of HP products, I'm going to switch brands when I need replacement.

  • @tanyaverma7724
    @tanyaverma7724 5 років тому +3

    I have done the same but it is doesn't working. Please help

    • @HPSupport
      @HPSupport  5 років тому

      +Tanya Verma Please let me know the complete model number of your HP computer so that I can check the details for you.

    • @tanyaverma7724
      @tanyaverma7724 5 років тому +1

      @@HPSupport My laptop is window 8.1 and my system SKU number is P5B12PA#ACJ Please reply fast.

  • @patriciaSilva-dl1co
    @patriciaSilva-dl1co 4 роки тому

    I have a windows 8 and the next update don't want to install.
    hp hidclass 7/25/15.
    Y try to follow that you explain but did not work, should i have download an other drivers?

    • @HPSupport
      @HPSupport  4 роки тому

      +patricia gonzalez Please follow the guidelines under this document to fix this issue: hp.care/2qSXP3i

    • @patriciaSilva-dl1co
      @patriciaSilva-dl1co 4 роки тому

      @@HPSupport thanks a lot, i will try.

    • @patriciaSilva-dl1co
      @patriciaSilva-dl1co 4 роки тому

      @@HPSupport
      I have windows. 8, what to do when my updates. Fail and is reverting change .pleeease.

  • @shinymewtwobattleraidsclub2547

    it is working on dell laptop ?

    • @HPSupport
      @HPSupport  Рік тому

      Hi there, thanks for contacting!
      I understand that you need to know whether the steps mentioned under the video will work on other brands.
      I will do my best to assist you.
      The steps mentioned under the video are tested on HP computers. We would not be able to comment whether it would work on other brands.
      Binu - Social Media Tech Support

  • @DeepakYadav-zb1ws
    @DeepakYadav-zb1ws 3 роки тому +1

    Can you please do the same for window 10 .......

    • @HPSupport
      @HPSupport  3 роки тому

      +Deepak Yadav Please perform updates via Windows and HP Support Assistant as mentioned below to fix this issue: Step 1 Windows Updates - 1) In the search box, type and open Windows Updates. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Step 2 HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer.

    • @Instagram_masks
      @Instagram_masks Рік тому

      @@HPSupport this is not working dont try. Next time i dont buy hp products

  • @alkachandak8448
    @alkachandak8448 3 роки тому +1

    Is HP all-in-one - 22 - c0028in touch screen??
    If it is then how to make it touch screen??

    • @HPSupport
      @HPSupport  3 роки тому

      +Alka Chandak I have checked the specification of your computer and found that it is not a touchscreen. You can also confirm it here: bit.ly/2WNbzOU

    • @alkachandak8448
      @alkachandak8448 3 роки тому

      @@HPSupport okay, thank you ☺️

  • @uchiha6622
    @uchiha6622 2 роки тому

    I have HP envy 4 touch smart ...touch screen doesn't work after installing windows 11 from Windows 8. I've tried all methods it seems impossible please help I really need the touch screen.

    • @HPSupport
      @HPSupport  2 роки тому

      +Uchiha Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3lio2qg

    • @uchiha6622
      @uchiha6622 2 роки тому

      @@HPSupport Thanks but it still doesn't work. Where can I get the touch drivers for my current windows.

  • @gerardvailoces646
    @gerardvailoces646 7 років тому +1

    Hello, is this method only for HP?

    • @HPComputingSupport
      @HPComputingSupport 7 років тому

      +Gerard Vailoces Yes. This video is for only HP computers.

  • @Talharoarer
    @Talharoarer 5 місяців тому +1

    Plz help me i have haeir touch laptop and the tkuch driver is missing what to do plzzzzzz❤❤❤❤❤😢😢😢😢

    • @HPSupport
      @HPSupport  5 місяців тому

      Hi there, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing an issue with the touchscreen of your notebook.
      I will do my best to assist you.
      Please refer to the instructions mentioned under this document to fix the issue: hp.care/3uiocFU
      Regards,
      HP Support

  • @kaluvaladhanush
    @kaluvaladhanush 3 роки тому

    Is that my Hp pavilion 17 Notebook pc (f010us) Has Touchscreen?

    • @HPSupport
      @HPSupport  3 роки тому +2

      +D K I have checked the specifcation of your notebook and it does not seem to have touchscreen. You can also confirm it here: bit.ly/33kDwlc

    • @kaluvaladhanush
      @kaluvaladhanush 3 роки тому

      @@HPSupport Thank You

  • @anjanagopakumar3954
    @anjanagopakumar3954 3 роки тому +1

    After installing this driver did it cause any problem to laptop ???

    • @HPSupport
      @HPSupport  3 роки тому

      +Anjana Gopakumar Nope. You will not experience any issues.

    • @anjanagopakumar3954
      @anjanagopakumar3954 3 роки тому

      Did i can install it in windows 10 ❓

  • @navtejsingh9248
    @navtejsingh9248 4 роки тому +2

    I accidentally deleted the HID touch screen driver from my pc. Can you help me?

    • @HPSupport
      @HPSupport  4 роки тому

      +Navtej Singh May I know the model or serial number of your computer so that we can check the details for you?

    • @AGMGMX
      @AGMGMX 4 роки тому

      My model is 15_BA079DX and serial TJ1640L90Q

    • @vicktorzadrima8379
      @vicktorzadrima8379 3 роки тому

      same here

  • @cheetahcomputercenter2771
    @cheetahcomputercenter2771 3 роки тому

    Hi
    Pls help pls send me a link a driver HP Elitepad 900 for windows 10 32 bit

    • @HPSupport
      @HPSupport  3 роки тому

      +Cheetah Computer Center The drivers are only available for Windows 8 and 8.1. You can install it from here: bit.ly/2K6V8tD

  • @gamingpros1528
    @gamingpros1528 4 місяці тому

    Please help me, I have a HP Pavilion - 15-au123ca, it was a touchscreen laptop but now for several years it's showing me that "no pen and touch input is available for this display". I've tried everything but still my touchscreen ain't working. Please help!!

    • @HPSupport
      @HPSupport  4 місяці тому

      Hi there, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing an issue with the touchscreen of your notebook.
      I will do my best to assist you.
      Please refer to the instructions mentioned under this document to fix the issue: hp.care/3To4NNQ
      Regards,
      HP Support

    • @gamingpros1528
      @gamingpros1528 3 місяці тому

      @@HPSupport link isn't working

    • @gamingpros1528
      @gamingpros1528 3 місяці тому

      @HPSupport it's showing this message in device manager "Currently, this hardware device is not connected to the computer. (Code 45)"

  • @mahmoudramadan2064
    @mahmoudramadan2064 Рік тому

    Can you help me touch screen doesn't work. 11-p110nr hp
    I tried to update all laptop but i can't find hid-screen touch in device manager..it doesn't show

    • @HPSupport
      @HPSupport  Рік тому +1

      Hi Mahmoud, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing an issue with your computer as the touchscreen is not working.
      I will do my best to assist you.
      Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2W1r9cq
      Binu - Social Media Tech Support

    • @mahmoudramadan2064
      @mahmoudramadan2064 Рік тому

      @@HPSupport thank you
      But I tried that not working.. I face this problem:
      In properties PC show this message No pen or touch input is available for this display
      When I open device manager I can't find HID-compliant touch screen .no there any drive with this name ..
      And my laptop support touch screen because when i entered to bios .. touch screen working well
      But in windows not workings . I have latest updates windows os and driver
      Can you help me how to fix this bug

    • @HPSupport
      @HPSupport  Рік тому

      In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty.
      Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html
      Binu - Social Media Tech Support

  • @alamawan4489
    @alamawan4489 4 роки тому +1

    SIR I INSTALL WINDOW 10 IN HP 2760P BUT TOUCH IS NOT WORKING SIR PLEASE GIVE ME THE SLOUTION,,,

    • @HPSupport
      @HPSupport  4 роки тому

      +Alam Awan Please perform the steps mentioned under this document to fix this issue: bit.ly/2gzFgBq

  • @KHMERCOMEDYKhmercomedy
    @KHMERCOMEDYKhmercomedy 6 років тому +1

    bro i want to install driver tuch screen for windows 10
    bro do video 1 plz bro
    thank q

  • @Litalicom
    @Litalicom 4 роки тому

    i have hp touchsmart 320 pc and touchscreen does not work after installing windows 10. please help

    • @HPSupport
      @HPSupport  4 роки тому

      +Sir. Hillary Please perform the steps mentioned under this document to fix this issue: bit.ly/3e7wS3N

    • @Litalicom
      @Litalicom 4 роки тому

      @@HPSupport the document gives me steps for a windows 7 while i am a windows 10 user

  • @aliarajput7579
    @aliarajput7579 Рік тому

    I have click on browse button nothing is happening like no popup window

    • @HPSupport
      @HPSupport  Рік тому

      Hi Alia, thanks for contacting!
      I understand that you are experiencing an issue in installing a touchscreen driver.
      I will do my best to assist you.
      Please perform updates via HP Support Assistant as mentioned below to fix this issue: HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer.
      Binu - Social Media Tech Support

  • @jesusrobles7585
    @jesusrobles7585 3 роки тому +1

    Will this driver allow me to disable the touchscreen?

    • @HPSupport
      @HPSupport  3 роки тому +1

      +Exact Chalice616 Select Device Manager from the dropdown that should appear in the lower-left corner of your desktop. Select “Human Interface Devices” from the new window. Select your touch screen display from the sub-list. Right-click or use the Action dropdown to select “Disable device.”

    • @jesusrobles7585
      @jesusrobles7585 3 роки тому

      HP Support thank you so much

  • @akshayaprabhu7835
    @akshayaprabhu7835 2 роки тому

    i am not getting the option to add it says to download but I m not able to can u plz help me with this

    • @HPSupport
      @HPSupport  2 роки тому

      +Akshaya prabhu May I know the complete model number of your computer?

    • @akshayaprabhu7835
      @akshayaprabhu7835 2 роки тому

      @@HPSupport hp pavilion x360 convertible

  • @jacobgill1534
    @jacobgill1534 5 років тому +1

    i have hp envy m6 ,i update my windows 10 now touch is not working

    • @HPSupport
      @HPSupport  5 років тому

      +Jacob Gill Please perform the steps mentioned in this document to fix this issue: bitly.com/2RKW8Cj

    • @lululiky9790
      @lululiky9790 5 років тому +1

      hp elitebook 2760 touch screen has not been working for 1 week now after put window 8 I have try to put back window 7 which I bought with it but still not working I have followed this step still no change.. please bro help

  • @gmcoy213
    @gmcoy213 7 років тому

    win 8.1 64bit?

    • @HPComputingSupport
      @HPComputingSupport 7 років тому

      +GMcoy I understand that you are experiencing an issue with the touchscreen. If the computer touch screen is not responding when tapped, or if the mouse pointer moves to the wrong place on the screen, follow the steps in this document to fix the issue: hp.care/2rozofz

  • @sidonmurombedzi
    @sidonmurombedzi 3 роки тому

    Can l do team view then you can add for me

    • @HPSupport
      @HPSupport  3 роки тому

      +Sidon Murombedzi We do not have that option. Please contact our phone support team to fix this issue. Please follow these steps to reach them.
      Step 1. Open link: support.hp.com/us-en/contact-hp
      Step 2. Select the product type.
      Step 3. Enter the serial number of your device or select let HP detect your product option.
      Step 4. Select the country from the drop-down.
      Step 5. You should see the HP phone support number.

  • @shabnamishaq8446
    @shabnamishaq8446 3 роки тому

    excuse me please tell me if this would work on a toshiba laptop windows 8 pro becase this laptop has tablet mode but no touch screen plz plz reply as soon as possible i need your help mr

    • @HPSupport
      @HPSupport  3 роки тому

      +shabnam ishaq The steps mentioned under the video are for HP computers. We would not be able to comment whether it would work on other brands.

    • @shabnamishaq8446
      @shabnamishaq8446 3 роки тому

      @@HPSupport thank you for repling but can you also tell me that would it work on a hp elite book

  • @shitinandan9115
    @shitinandan9115 3 роки тому

    Is this will help with lenovo windows10 computer will it make my PC touch screen

    • @HPSupport
      @HPSupport  2 роки тому

      +Shiti nandan The steps mentioned under the video are tested on HP computers. We would not be able to comment whether it would work on other brands.

    • @shitinandan9115
      @shitinandan9115 2 роки тому

      @@HPSupport I tried but it didn't work.

  • @andreasvukman
    @andreasvukman 3 роки тому

    Diesn't work on Revolve 810.

    • @HPSupport
      @HPSupport  3 роки тому

      +andreasvukman Please perform updates via Windows and HP Support Assistant as mentioned below to fix this issue: Step 1 Windows Updates - 1) In the search box, type and open Windows Updates. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Step 2 HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer.

  • @deathrunhater
    @deathrunhater 3 роки тому +1

    does it works on probook 6360b?

    • @HPSupport
      @HPSupport  3 роки тому

      +GD TSB You can try the steps mentioned under the video on your unit.

    • @deathrunhater
      @deathrunhater 3 роки тому

      @@HPSupport i cant find the driver in my driver manager

  • @jaikashyap4444
    @jaikashyap4444 10 місяців тому

    Touch not working Hp2760P model

    • @HPSupport
      @HPSupport  10 місяців тому +1

      Hi Jai, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing an issue with the touchscreen.
      I will do my best to assist you.
      Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2W1r9cq
      Binu-HP Social Media Tech Support

  • @Kaderyoutube
    @Kaderyoutube 4 роки тому

    My win 10 hp x360 ab-11 😭 help me

    • @HPSupport
      @HPSupport  4 роки тому

      +Fi'isatil Kamilah thanks for reaching out!
      I understand that you are experiencing an issue with the touchscreen.
      I'll do my best to assist you.
      Please follow the guidelines under this document to fix this issue:
      hp.care/2qSXP3i
      Let us know how it goes.

  • @anturio1
    @anturio1 7 місяців тому

    I've installed windows 10 on my pavilion x2 and the sound doesn't work. Can anyone help me?

    • @HPSupport
      @HPSupport  7 місяців тому

      Hi Pasquale, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing an issue with an audio.
      I will do my best to assist you.
      Please refer to the instructions mentioned under this document to fix the issue: hp.care/40O1DF1.
      Binu-HP Social Media Tech Support

  • @signinbannu
    @signinbannu 5 років тому

    Hello! I have HP TouchSmart Elite 7320 , now its BIOS not working, I want binary file can you send it me??? its very urgent plz reply me back I am waiting

    • @HPSupport
      @HPSupport  5 років тому

      +Arif khan You can try updating the bios from here: ftp.hp.com/pub/softpaq/sp56501-57000/sp56744.exe

  • @ahmedshaikh9356
    @ahmedshaikh9356 4 роки тому +1

    I have hp 15-da0328TU, can I do same procedure as shown in the video to enable touchscreen?

    • @HPSupport
      @HPSupport  4 роки тому

      +Ahmed Shaikh Please follow the guidelines under this document to fix this issue: hp.care/2qSXP3i

  • @Aaravnagar114
    @Aaravnagar114 3 роки тому

    my laptop's touch screen still not working

    • @HPSupport
      @HPSupport  3 роки тому

      +Rashi Nagar Please refer to the instructions under this document to fix this issue: hp.care/2qSXP3i

  • @dimart1843
    @dimart1843 2 роки тому +1

    Tried everything, didnt work :( (why cant you just upload some new drivers on the Website?)

    • @HPSupport
      @HPSupport  2 роки тому +1

      +Dima Rt Please perform updates via HP Support Assistant as mentioned below to fix this issue: HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer.

    • @dimart1843
      @dimart1843 2 роки тому

      @@HPSupport Thanks a lot, I did somehow manage to connect it (tried like 5-6 methods in the same time, now it works) Stay safe 🍀

    • @gamingpros1528
      @gamingpros1528 3 місяці тому

      @@dimart1843 can you please tell me bro??

  • @HKBEATZ
    @HKBEATZ 4 роки тому

    I need usb drivers windows for hp eliete book8460p

    • @HPSupport
      @HPSupport  4 роки тому

      +Hk Beatz Musics Please try installing the drivers via HP Support Assistant:
      1) In the search box, type and open HP Support Assistant.
      2) Check for updates.
      3) If the updates are available, click on install and restart the computer.

    • @HKBEATZ
      @HKBEATZ 4 роки тому

      @@HPSupport its not working driver damaged

    • @HKBEATZ
      @HKBEATZ 4 роки тому

      @@HPSupport i am already installed hp support assistant its not use. Usb driver damaged or code 19

    • @HKBEATZ
      @HKBEATZ 4 роки тому

      Plzz give replay

  • @zainabjaved3590
    @zainabjaved3590 3 роки тому +2

    Does this work on windows 10?? Please reply!!!

    • @HPSupport
      @HPSupport  3 роки тому

      +Zainab javed May I know the complete model number of your computer?

    • @zainabjaved3590
      @zainabjaved3590 3 роки тому

      @@HPSupport Dell intel core i5

  • @paaras1611
    @paaras1611 3 роки тому

    For windows 10

    • @HPSupport
      @HPSupport  3 роки тому

      +Paras Kamble Please perform updates via Windows and HP Support Assistant as mentioned below to fix this issue: Step 1 Windows Updates - 1) In the search box, type and open Windows Updates. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Step 2 HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer.

  • @justwin9466
    @justwin9466 4 роки тому

    I restart and then i touch anythinga nd it dint work

    • @HPSupport
      @HPSupport  4 роки тому

      +winson winson Please perform the steps mentioned under this document to fix this issue: hp.care/2ogsV3Z

    • @anjanagopakumar3954
      @anjanagopakumar3954 3 роки тому

      @@HPSupport did i can install it in windows 10 laptop

  • @OSCARDEMELERO
    @OSCARDEMELERO 3 роки тому

    HP 2310ti
    Does it work with Windows 10?
    NO need drivers

    • @HPSupport
      @HPSupport  3 роки тому

      +OSCAR DE MELERO The drivers are only available for Windows XP, Vista and Windows 7.

    • @OSCARDEMELERO
      @OSCARDEMELERO 3 роки тому

      Does it work with Windows 10?

    • @OSCARDEMELERO
      @OSCARDEMELERO 3 роки тому

      YES or NO ???

    • @TheRealStarker
      @TheRealStarker 3 роки тому

      @@OSCARDEMELERO did you fine a way to make it work? This method didn't work for me

  • @glenislita3341
    @glenislita3341 19 днів тому

    Lo instale, pero no sirve la pantalla táctil 🥲

    • @HPSupport
      @HPSupport  18 днів тому

      Hola, gracias por ponerse en contacto con el soporte global de redes sociales de HP.
      ¡Estoy aquí para ayudar!
      ¿Cuál parece ser el problema? ¿Podría explicar más sobre el tema?
      ¿Puedo saber el producto que está utilizando?
      ¡Hágamelo saber!
      Saludos
      Soporte de HP

  • @apslakshmi9847
    @apslakshmi9847 2 роки тому

    How to download old touch drivers for Acer laptop? Pls reply me plz plz...

    • @HPSupport
      @HPSupport  2 роки тому

      +Bhanu Sri Sai Sailaja Akella The steps mentioned under the video are tested on HP computers. We would not be able to comment whether it would work on other brands.

    • @apslakshmi9847
      @apslakshmi9847 2 роки тому

      @@HPSupport ok thankyou

  • @theeplugtv6834
    @theeplugtv6834 7 років тому +1

    does this work for windows 10?

    • @HPComputingSupport
      @HPComputingSupport 7 років тому

      +Armon Devine A possible workaround is suggested on the HP support forum is linked here:hp.care/2q4eAev

  • @M.irza69
    @M.irza69 4 роки тому

    Hey! I have hp dreamscreen 400 but the touch is working in opposite direction for example if I slide towards left It will automatically slide towards right .Please help me in resolving the problem .Also it hangs too much

    • @HPSupport
      @HPSupport  4 роки тому

      +Mir Mufasil Please follow the steps mentioned under this document to fix this issue: hp.care/2qSXP3i

  • @krishnanathprajapati9689
    @krishnanathprajapati9689 3 роки тому

    Bro I want in Lenovo laptop

    • @HPSupport
      @HPSupport  3 роки тому

      +krishna nath prajapati The steps mentioned under the video are tested on HP computers. We would not be able to comment whether the steps would work on other brands.

  • @jaspier1608
    @jaspier1608 3 роки тому

    i need driver touchscreen HP x360 - 11-p101la (ENERGY STAR) PLEASEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE

    • @HPSupport
      @HPSupport  3 роки тому

      +Jaspier Please perform updates via Windows and HP Support Assistant as mentioned below to fix this issue: Step 1 Windows Updates - 1) In the search box, type and open Windows Updates. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Step 2 HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer.

  • @Vijaykumar-hu4bd
    @Vijaykumar-hu4bd 2 роки тому

    Restart karne ka bad ho gayega touch screen

    • @HPSupport
      @HPSupport  2 роки тому

      Hi Vijay kumar,
      Thank you for your post and interest in our product.
      We appreciate your time you have taken to contact HP Support and We apologize if you had any inconvenience.
      I'd like to help you with your HP Product.
      As a first point of diagnosis, please try restarting the device once to see if issue fixes.
      If issue still persist, To further provide you with appropriate solution for this issue, We may require some additional information to assist you specific to your HP product:
      1: Model name / Product number of your product:
      Here is a document link that will help you find this information. Link: support.hp.com/us-en/document/c03754824
      2: Brief description of the issue.
      Please reply us back.
      Feel free to contact us anytime for any HP Product support.
      Hope this helps. Keep me posted.
      Regards
      Vignesh-HP Social Media Support