How To Create Email Notifications In ServiceNow

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  • Опубліковано 6 вер 2024

КОМЕНТАРІ • 6

  • @LuiIacobellis
    @LuiIacobellis  Рік тому

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  • @user-eu9lu6fx7t
    @user-eu9lu6fx7t 8 місяців тому

    Great Video. Could you please tell me in the Who will receive section if I wanted to fetched the value from a field how can I do that. Suppose I have a field called requester (which is a reference field using sys_user table) and I want to send email to them notifying that the issue is now being processed how can I do that.

  • @Arooj420
    @Arooj420 Рік тому

    Thank you! Can you add multiple categories in *category field?

    • @LuiIacobellis
      @LuiIacobellis  Рік тому

      Hi there, unfortunately you can only reference one category. Hope this helps and thanks for watching

  • @vaulttech8317
    @vaulttech8317 Рік тому

    Love your videos btw. I am currently in a training program for ServiceNow CSA and my group and I are doing our final capstone project. The scenario is that we are creating an app for teachers to be able to send/push out notification to parent's email and mobile phone (sms/text) simultaneously or separately. Based on your experience, could you say if this is possible?
    Thanks in advance.

    • @LuiIacobellis
      @LuiIacobellis  Рік тому

      Thank you for the kind words. I myself have never implemented push notifications but it does seem like it is possible. I'd suggest posting this question on the ServiceNow community and someone has surely implemented this functionality before. Here is also the link to the support documentation on push notifications. Thanks for watching! docs.servicenow.com/bundle/quebec-mobile/page/administer/tablet-mobile-ui/task/sg-mobile-set-up-push-notifications.html