Це відео не доступне.
Перепрошуємо.
How to use Windows Quick Assist
Вставка
- Опубліковано 19 сер 2024
- In this step-by-step tutorial, learn how to use the Quick Assist app that comes with Windows 10 to help friends, family, or parents with PC problems. Learn how to provide assistance and how to accept assistance.
As full-disclosure, I work at Microsoft as a full-time employee.
I needed this about 2 months ago. I'd have more hair still on my head and I wouldn't have had to fund the swear jar. Thank you, Kevin. Always a life-saver with your tutorials.
I didn't know this Quick Assist app even existed. Thanks Kevin.
Only on pro edition
Thank you! I am giving my Mom a laptop so that she can in touch with us even when we're not there. She is in her 90s and scared of technology. I needed a VERY simple way to connect that would not require much effort on her end, and that would allow me to troubleshoot anything she might have an issue with. Your tutorial is easy to follow, and, while her soon-to-be laptop is next to my computer I can set this up with no problem!
Excellent! I’ve been trying to help my 85 year old mother in another state. She’s pretty savvy about things, but sometimes it’s very frustrating for both of us. Many thanks to you for this information.
This was EXTREMELY helpful. I live in Tennessee. May aunt lives in Florida, and is older and needs assistance. This is literally a life saver. Thank you so much.
I going to use this the next time I have to help my sister-in law rather then her sending me screen shots via her cell phone to mine. Thanks Kevin.
Thank you so so much for this video !!! I'll be able to help my father who is thousands of miles away !!!
So much easier than the old days! It used to be a lot of work to get the other person to even enable remote connections. Thanks for sharing!
so useful and saved me time and effort, not alone money - historically these things have been applications by 3rd parties and you can use for free but after a time you have to pay for them - so this is a big win. Thanks for posting this
I happened to see Quick Assist in Optional Features (trying to unload things that may be making my laptop pokey) Before I uninstalled it I did a search and found your video. This will be very handy with the older generation in my family.
I really love your instructions about the Quick Assist. You really rock!!
Great video Kevin! I had no idea that this capability was built in to Windows! Keep up the great work!
THANK YOU VERY MUCH! You saved my parents and friends. Kevin, this is the most helpful tool ever published on the UA-cam channel 😁
I love this! I had no idea it existed, until I saw someone using it in a discord server that I’m in.
Thank you so much Kevin, this tutorial has saved me from ripping my own teeth out trying to help someone!! Your tutorials are fantastic, please keep them coming :)
Thanks Kevin, a really clear and helpful tutorial. Very much appreciated.
Thanks Kevin! Great Job as always!
great video,,, Win+Ctrl+Q also is the shortcut to bring up the quick assist in case the second Kevin has problems opening the up manually hehe :)
Thank you for this video, it was excellent, it was a very helpful tutorial, on how to operate quick assist.
thanks Kevin, I didn't know about this. saludos :D
Microsoft support used this to help me restore my email. works great.
This video is like a gateway drug... I'm hooked.
Nice work , mate 👍👍👍
Dont know how much i love this things u are sharing Kev, hope u dont mind if i do this tutorial in my own style. 🙏
Excellent Video tutorial Kevin.Thank you so much.
you should work for Microsoft, all your tutorials are professional..👌👌..
The explanation was inclusive and succinct.
Thanks so much for this video. Now I can help my friends and family.
Very well feeling. Thanks.
Why am I volunteering to open this flood gate? :) Thanks Kevin!
wow I loved the vidoe thanks Kevin.
thank you very much. very clear
Thank you Kevin. Love you! This is such an incredible tool!
I can help my friends now and I am look like soo smart. Thanks
Very good tutorial, Kevin as usual. You always over-deliver. I have been using it and loving it - just wasn't sure if there was a way to chat or talk to the person. So I learned that I can indeed chat with them but not talk to them over the session.
Excellent presentation. Very helpful. Thanks
best youtuber of all time
All the contents are crucial and knowledgable!!
Thank you!! @kevin Stratvert
Very helpful. Well presented. Thanks!
I've known about this for a while. I use chrome remote.desktop for my personal computers, and quick assist for family and friends. I helped my wife's dad burn photo discs for his family.
Well-Done Bro. thanks
Love this app tried it for the first time today worked great One question when I used my work account it would not give me a 6 digit code just asked for it when I used my personal hotmail/outlook account was able to get the code Any reason why it won't work with my domain account? By the way love your videos keep up the great work Thanks Gary
It's probably because the Office 365 Admin put a restriction on the work accounts.
thank you so much Kevin!
Great tools. Thanks for the tips
Thank you
Kevin's around the world are really improving their name!
Thank you sir
Thanks. Great as usual.
That’s pretty neat - I didn’t know Windows had such a feature... 👍
Wow this was so helpful thanks a lot kevin
You can use this playing fps game with your friend
We appreciate it bro 😊
Hi Kevin. I found out about Quick Assist yesterday after a friend asked me to help her upgrade to Windows 10. However, near the end of your video, I got the distinct impression that you can not setup remote assistance if the Windows versions differ. I'm not sure if that's what you're implying, but if it is, I'm not sure I agree with you. The reason I was left with this impression is you strongly suggest that the person with a different version of Windows first upgrade to Windows 10. And, of course they should! But, what if you're Windows or computer savvy, have Windows 11, and the person you are trying to help is 81 years old, has limited knowledge of their Windows 8.1, and wants help to upgrade to Windows 10?
Thanks for the video. It would be nice if you could combine that with a Team Call so that you could talk to the person while working their screen.
I find that works nicely. It's faster than typing messages back and forth. Maybe Microsoft could even combine the two apps in that way. 😃
Hmmm. Using that combination in a Teams meeting, a teacher could even remotely assist individual students with their project or homework using the annotation tool as well.
Sure thing! In Teams, you can request control of the screen while someone is screen sharing. I believe this accomplishes what you're looking for :)
@@KevinStratvert Thanks Kevin. Wouldn't that be seen by everyone in the meeting?
Can you go to individuals and just deal with them? If yes, then could I bypass Quick Assist and just use Teams?
@@KevinStratvert what about when the session if over will that person still have access in the future because it could be scary.
@@sylvainh2o exactly my question. Hope we get an answer :)
Thanks
You forgot one crucial step - asking “Kevin” to log into his banking account so you can assist him with processing his “refund”.
Very informative 😍
Awesome . Thanks kevin
Thanks for the video =)
Hello, does Windows 10 or 11 offer any sort of built in unattended remote desktop/remote assistance feature in the OS that can be set up for unattended access? I own 2 laptops, one of which stays at home and I want to be able to log into that machine from time to time remotely.
I found this out when Office365 support remoted me, like many didn't know it was there.
Amazing tips thx..question which Companymodel monitor you're using..?
Thank you!!!!
It was a good video but its quite a half looked video. You showed at the beggining that how two monitors look but later when you connected you never showed the other monitor. Specially you never showed how to leave the assist part. I assume by clicking the x would work, but if the person who was assisting forgot to leave then how to close it from the "get assist" part? the personal who was getting the help how will he/she know that the assisting person left the remote assisting window? how to end the session from the user part? . but overall quite a good video :) Thanks
Very good video, I too did not know of Quick Assist. How about when I want to log in remotely to my own home computer. Since I am not there with my PC, but rather my laptop in another city, state, etc. I can't "allow" myself in. Hope that makes sense. Thanks in advance.
Does it work locally on the same network without internet ?
Excellent tutorial! Thanks for making! Is there a distinction between : Quick Assist, Remote Assistance, and Remote Desktop for Windows 10 Home and Windows Pro? Or is the language Remote Assistance and Remote Desktop talking about the same thing just renamed "Quick Assist"? And do both versions of Windows, 10 and Pro do this singular or triple connection? Again, thanks.
Thank you :)
Hi Kevin, great video! Can I trouble you about something...if you want to assist another person on QA and have their computer screen on an external monitor and yours on your main monitor, how do you set this up, please?
Can quick assist remotely control cell phones or high powered handheld technology that carries bandwidth capabilities the same as a computer
Can you show a video of how to start using active directory for enterprise
good
Kevin, I do not have a screen for the option of giving full control or viewing only. Why?
Anydesk is much smoother function but i guess this work
You can acess it with "Windows key+control+Q"
whats the diffrence between this and parsec/moon light
Do you need a Microsoft (Personal and/or MS365) account to connect the Quick Assist?
i always used the msra.exe in system32, thanks!
Tous ces didacticiels sont en anglais, j'aurais préféré que vos explications dans toutes les vidéos soient traduites en français au fur et à mesure de vos présentations. Merci Mr Kevin.
Hi Kevin, Quick Assist is news to me, it could be very useful, thank you. Can you show how to use complete voice control of our PC, not just speech recognition and text to speech, but just to use everyday language to do everything from sending an email to making a video in PowerPoint and everything in between. Is this possible yet? I'm finding "MS Accessibility" too difficult to demonstrate to someone with disabilities and memory and motion problems who want to continue using their computer. Thanks for anything you can offer.
Only works if the other user has admin account on the system. It doesnt let you elevate the UAC just shows black screen.
Start at: 01:33
I didn't know that is there. Great info. I just qish Microsoft qould bring back microsoft money
Nice tutorials, how can we access and get password prompt displayed to the person assisting , this is to mitigate the issue of issuing password to user who might miss use the password to install other applications that are not recommended by the organization.
How to remove the yellow border in quick assist while sharing the screen?
Hi! I was trying this with my dads computer and after i gave him the code to enter it just sat working forever and nothing happened? did we miss something - does he have to shut off his malware bytes VPN protection? for this to work?
How is the safety of Quick Assist in comparison to TeamViewer? I know that TeamViewer is using 256-bits AES end-to-end encryption to safely connect to the other pc. Thanks for reply!
We use Teamviewer at work as well. I'd imagine Microsoft uses some sort of end to end encryption as well.
Can our IS department install software for us by entering their local admin id remotely? Does remote admin need to be pre-configured?
Can we take files from the assisted machine?
Kevin, how does the compare with Zoho?
Do both parties need to be using Windows 10?
Great tutorial! I have been using Teamviewer for years but it has occasional problems lately and would prefer to use the MS tool. One question...is it possible to reboot the remote computer and come back online in the same session or does a new session need to be started? As you know, occasionally rebooting is necessary to resolve problems on the guest side.
New session. I don't know of any remote assistance software that survives a reboot.
@@hengineer TeamViewer does.
Hey ! I'm a year late on the subject . I want to create a remote assist business , can I use this app for it ? or is it for personal use only ?
Can I use Norton Boot System with quick assist or is there are any other ways to do this.
Dear one point : can I have this done everyday time without my friends present? For e g : I need to work with my friends pc everyday now , can he just set a code for me and allow me to control his pc while he is away from home ?
You forgot to mention that you have to log into an Microsoft account online in Windows to use this tool
Can you transfer files using Quick Assist?
Hi, How can I use quick assist in administrators mode, I've been trying to install an application on a other pc in our Domain but quick assist won't let me do it.
I wish I had this when XP was published, so many wasted hours..., yes I used other software for this but it should be builtin and easy to use especially to whom needs assistance...
i want to make the mode as user as administrator mode , any help?
Hello Kevin and one of your videos you talked about remote access but only available from professional upwards on Windows 10 does both people need Windows 10 professional to do this what can they person who is helping the person only have Windows 10 professional and the other person have Windows 10 home this would be great for video
I have Pro and a family member has Home and it worked great. It is my understanding that the computer who is the initiator must have Pro or Enterprise.