Audien Hearing Atom Pro 2 Tutorial Video

Audien Hearing is on a mission to give everyone access to affordable, effective, comfortable hearing aids. Our rechargeable hearing aids are the best bang for your buck, made with the same technology as a $5,000 pair of hearing aids. We’ve cut out the middleman and allowed thousands of customers to get the best hearing aids at an incredible price point.
Welcome to your Audien Atom Pro 2 journey, another revolutionary product from Audien Hearing that merges state-of-the-art features and technology with affordability. This guide will illustrate how to use and maintain your Audien Atom Pro 2, and offer tips for optimal performance.

[@traceylemm2478]

I am waitingformy new aids and have had great use of my old ones. It looks like the new design will fit my ear better and I appreciate your service and this video will help newcomers and I learned new info . Thank you.

[@crazyelkhunter]

I have had the Pro for 10 days now. Getting used to them and they really do help. Problem is, after 10 days the charger case quit working this morning. I emailed support right away.
Hopefully they respond right away so I can get a replacement. Fingers crossed. Definitely wasn’t expecting something to go bad so soon.

[@audienhearing]

Thank you for reaching out to our support team, and we sincerely apologize for any inconvenience you've experienced with your Pro and its charger case. We understand the importance of having a seamless experience with our products, and we're committed to resolving this matter for you. Rest assured, we are committed to making this right for you, and we appreciate your patience as we work through this. If you have any further questions or concerns, feel free to let us know.

[@billcuster1341]

The answer I got back from support was not what I expected. They told me basically to read the instructions on the charger. Kinda insulting that they would think I hadn’t already done that before I contacted them. Still haven’t resolved the problem and have had no use of the hearing aids since they are dead with no charger. Didn’t even get 2 weeks of use with them,

[@billcuster1341]

@@audienhearing I got an email saying you were going to send out a new charger. That was over a month ago. Never received it. I’ve had dead hearing aids for over 2 months now. Useless!

[@STEVEinNC]

How long did it finally take to receive the replacement charger?

[@STEVEinNC]

@@billcuster1341 Sorry to hear this and to see they didn't reply to you here. Did you ever receive a new charger?

[@williamwaters4506]

I have the Atom Pro. This Atom Pro 2 model is certainly improved. The model I have has a volume adjustment dial which has to be turned with a tiny screw driver. It is very inconvenient to carry around this screw driver. This new model has a volume and mode control setting. I only bought mine about a month ago and already they have a new model, ugh!!.

[@aaronbeatty8438]

Take em back and add 50$ for the upgrade

[@user-zg4um5mm6z]

Call them. They will probably upgrade for free if you’ve only had them for a month. I think you have 45 days to return them.

[@audienhearing]

Yup!! 45 DAY MONEY BACK GUARANTEE! 🥰

[@STEVEinNC]

@@audienhearing 45 days is way too short. Do these come with a standard one year warranty like nearly all other devices?

[@charliez2981]

The Atom Pro2 does not have an APP for the phone?

[@audienhearing]

As of now, we don't have an app for our hearing aids. :)

[@ljs2000]

Do these Pro 2 have Bluetooth, and can I use them on my iPhone?

[@bekejebe]

No

[@qmoor]

Needs the 5th mode aka. The married mod sets them to muted so you don’t hear the nagging 😂

[@audienhearing]

🤣🤣🤣

[@rachelrrt69]

😅😅😅

[@redrose1871]

The fifth mode is take them out of your ears! 😂😉

[@mrbillpurcell6203]

aresewhole

[@ingridbutler3876]

Presentation too long!

[@audienhearing]

Your feedback is well noted :)