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The Chill Cruiser
Canada
Приєднався 23 тра 2023
Exploring the chill side of cruising with tips on how to save time, money and grief on your cruise vacations.
8 cruise trends revealed by the launches of Icon of the Seas and Sun Princess
Two highly anticipated cruise ships launched in early 2024 and their journeys to setting sail reveal several major cruise trends. Icon of the Seas was one of the most anticipated ships of the past few years and had its inaugural cruise on time in January with all of its facilities and amenities available from day one. A lot of loyal Princess cruisers were also looking forward to the launch of Sun Princess but they had to wait a while since the inaugural sailing was postponed twice with only a few days’ notice …and when it did finally set sail, several advertised features weren’t ready and wouldn’t be ready for more than a month in some cases. One controversial amenity NEVER opened and had to be dismantled because it couldn’t pass safety inspections. In this episode of the Chill Cruiser, I’ll walk you through the fascinating journeys of these billion dollar ships and the trends they revealed in the cruise industry heading into 2025 and beyond.
#cruisetrends #royalcaribbean #princesscruises
You can find a list of ports that support onshore power here: thechillcruiser.blog/2025/01/11/these-ports-reduce-cruise-ship-emissions-with-onshore-power-systems/
💬 SOCIALS
Facebook: thechillcruiser
Instagram: the_chill_cruiser
☀️ OTHER SUN PRINCESS VIDEOS
Sun Princess review: ua-cam.com/video/Zgi2Qp1u7yQ/v-deo.html
21 Hits and Misses on Sun Princess: ua-cam.com/video/hjonehlKDso/v-deo.html
Sun Princess 101: How to navigate this confusing ship: ua-cam.com/video/zOceVitjXR4/v-deo.html
Casino tour: ua-cam.com/video/ldYKlBxyxJw/v-deo.html
Enclave thermal suite tour: ua-cam.com/video/zUt_blLD8hw/v-deo.html
Cabin tour & tips: Deluxe Balcony: ua-cam.com/video/RlUuohcPEbk/v-deo.html
Cabin tour & tips: Premium Oceanview: ua-cam.com/video/p32bu8y6Xr8/v-deo.html
📘 CHAPTERS
00:00 Start
02:12 New ships
02:32 Sustainable cruising
03:20 Ship design
05:21 Private destinations
07:26 Caribbean itineraries
08:06 Revenue optimization
08:38 Marketing
10:13 Launches
12:52 Reception
14:48 Surging demand (and prices)
15:23 Who's winning
17:24 3 takeaways
#cruisetrends #royalcaribbean #princesscruises
You can find a list of ports that support onshore power here: thechillcruiser.blog/2025/01/11/these-ports-reduce-cruise-ship-emissions-with-onshore-power-systems/
💬 SOCIALS
Facebook: thechillcruiser
Instagram: the_chill_cruiser
☀️ OTHER SUN PRINCESS VIDEOS
Sun Princess review: ua-cam.com/video/Zgi2Qp1u7yQ/v-deo.html
21 Hits and Misses on Sun Princess: ua-cam.com/video/hjonehlKDso/v-deo.html
Sun Princess 101: How to navigate this confusing ship: ua-cam.com/video/zOceVitjXR4/v-deo.html
Casino tour: ua-cam.com/video/ldYKlBxyxJw/v-deo.html
Enclave thermal suite tour: ua-cam.com/video/zUt_blLD8hw/v-deo.html
Cabin tour & tips: Deluxe Balcony: ua-cam.com/video/RlUuohcPEbk/v-deo.html
Cabin tour & tips: Premium Oceanview: ua-cam.com/video/p32bu8y6Xr8/v-deo.html
📘 CHAPTERS
00:00 Start
02:12 New ships
02:32 Sustainable cruising
03:20 Ship design
05:21 Private destinations
07:26 Caribbean itineraries
08:06 Revenue optimization
08:38 Marketing
10:13 Launches
12:52 Reception
14:48 Surging demand (and prices)
15:23 Who's winning
17:24 3 takeaways
Переглядів: 3 923
Відео
How to avoid NOISY cruise ship cabins and what to do if you get one
Переглядів 1,2 тис.Місяць тому
The last thing you want to worry about on your cruise vacation is being kept up in the middle of the night or woken early in the morning from loud noises entering your cabin. Every cruise ship, no matter how luxurious, has hundreds of problem cabins above a nightclub, below the lido deck or beside noisy equipment that lets in a lot of noise. If you’re sensitive to loud noises like me, you want ...
Tour of the Enclave thermal suite on Sun Princess
Переглядів 1,2 тис.Місяць тому
The Enclave thermal suite on Sun Princess features a hydrotherapy pool with high pressure massage showers, a steam room… sauna…salt room…relaxation area and a variety of aromatherapy rain showers. In this episode of the Chill Cruiser, I’ll give you a full tour of the Enclave and let you know how it compares to the options on other ships in the Princess fleet. #sunprincess #spa 💬 SOCIAL MEDIA Fa...
Sun Princess: Premium Oceanview Cabin Tour & Tips (6201 Cat O3)
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The Premium Oceanview cabins on Sun Princess are very modern, roomy and nicely appointed and a huge upgrade from cabins on other Princess ships. The window features a cozy alcove that ingeniously doubles as storage for lifejackets. In this episode of the Chill Cruiser, I’ll give you a full tour. #cabintour #sunprincess #cabintour #oceanview 💬 SOCIAL MEDIA Facebook: thechillcruiser ...
Sun Princess: Deluxe Balcony Cabin Tour & Tips (10636 Cat DD)
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The Deluxe Balcony cabins on Sun Princess are very modern, roomy and nicely appointed and a huge upgrade from cabins on other Princess ships. The balconies are also roomy but if you prefer the traditional view of nothing but ocean, there are several areas of the ship with partial obstructions to be aware of that aren’t listed in the deck plan like this buffet terrace or other balconies if you’r...
Sun Princess: Big tradeoffs limit this ship’s appeal (Full Review)
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Sun Princess is a polarizing new ship that’s full of tradeoffs. On the one hand it has roomy cabins, a vibrant main atrium, a dramatic dome-shaped multipurpose solarium and a large variety of food options from fast food to specialty dining. But these features come at a heavy cost. Even though this is the biggest ship in the Princess fleet, it has some of its smallest venues. The layout is very ...
21 HITS and MISSES on Princess' polarizing new ship: Sun Princess
Переглядів 11 тис.3 місяці тому
I sailed on Sun Princess for several weeks and put the many big changes Princess introduced with this new Sphere class ship to the test. In some areas like cabins and fast food they’ve taken a major step forward but in many more key areas like entertainment venues and amenities, they’ve unfortunately taken two big steps back. Princess’ newest Royal class ships have had rave reviews and it’s an ...
My experience riding out Hurricane Milton on a cruise ship (Sun Princess)
Переглядів 4,2 тис.3 місяці тому
Ever wondered what it’s like to be on board a cruise ship that’s diverted by a hurricane? Well I can tell you from first hand experience that it’s not that bad. I’m on board Sun Princess, a brand new ship that was supposed to end its maiden Transatlantic journey from Europe on Wednesday but was diverted from its final port of Fort Lauderdale this week because of Hurricane Milton. In this episod...
Sun Princess 101: How to navigate this confusing new ship
Переглядів 4,9 тис.3 місяці тому
Sun Princess is very different compared to other Princess ships …and very confusing. If you’re used to Royal or Grand class ships, there’s a huge learning curve when it comes to the layout. The buffet’s moved to the middle of the ship, a lot more venues and services are clustered in the piazza area with other services normally in the piazza now on lower decks surrounded by cabins. In this episo...
20 ways MSC is different from other cruise lines
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MSC is a very polarizing cruise line that people seem to either love or hate. I’m about to wrap up my first ever cruise with MSC and it’s definitely very different in many ways compared to other major cruise lines. From white parties that go to dawn to a rowdy outdoor crew lounge you can hear from forward cabins, I’m going to explore the 20 biggest differences I noticed so you can decide for yo...
How I used URComped and status match to try a new cruise line for free with top tier perks
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I’m sailing on a cruise line for the first time for free and I’m enjoying the perks from the top tier of their loyalty program. How did I do it? Through a travel agency called URcomped and by taking advantage of the cruise line’s loyalty matching program. In this episode of the Chill Cruiser, I’ll walk you through my experience step by step. If you’re an active casino player who’s ready to try ...
Tour of the casino on Sun Princess
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The casino on Sun Princess is the biggest in the Princess fleet but unfortunately also the most disappointing. Smoking is allowed in More than three quarters of the space, there are a lot of popular slot machines missing like Fire Link and Dragon Link and there’s no bar so getting a drink while playing can be frustrating. Stay tuned for a full tour. #sunprincess #casinotour 💬 SOCIAL MEDIA Faceb...
Tour of the casino on Regal Princess
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Join me for a complete tour of the casino on Regal Princess, including all of the slot machines and tables! This tour includes the recently added non-smoking extension in the Double Down Bar. #regalprincess #princesscruises #casino 💬 SOCIAL MEDIA Facebook: thechillcruiser Instagram: the_chill_cruiser 🎰 PRINCESS CASINO TOURS Majestic Princess : ua-cam.com/video/K15bN3...
Princess casino news: Free drinks, offer match, new tier and bad service
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Princess casino news: Free drinks, offer match, new tier and bad service
Bright idea or flawed design? My first impressions of Sun Princess
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Bright idea or flawed design? My first impressions of Sun Princess
Happy ending to British Isles cruise on Regal Princess
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Happy ending to British Isles cruise on Regal Princess
GOOD and BAD surprises on Regal Princess in the British Isles
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GOOD and BAD surprises on Regal Princess in the British Isles
So far so (mostly) good on Regal Princess to the British Isles
Переглядів 3,3 тис.5 місяців тому
So far so (mostly) good on Regal Princess to the British Isles
This is one of my favorite ports and shore excursions of all time
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This is one of my favorite ports and shore excursions of all time
WOW is all I can say after 2 nights on Holland America's newest ship
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WOW is all I can say after 2 nights on Holland America's newest ship
Days 6-7 on Ruby Princess: Ketchikan + sea day
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Days 6-7 on Ruby Princess: Ketchikan sea day
Days 3-5 on Ruby Princess: Juneau, Skagway & Glacier Bay National Park
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Days 3-5 on Ruby Princess: Juneau, Skagway & Glacier Bay National Park
First impressions of Ruby Princess on the way to Alaska
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First impressions of Ruby Princess on the way to Alaska
How I save hundreds of dollars and avoid hours in lines every time I cruise
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How I save hundreds of dollars and avoid hours in lines every time I cruise
Tour of Mini-suite cabin (R218 Cat MB) on Enchanted Princess
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Tour of Mini-suite cabin (R218 Cat MB) on Enchanted Princess
Tour of Standard Balcony cabin (S370 Cat BC) on Enchanted Princess
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Tour of Standard Balcony cabin (S370 Cat BC) on Enchanted Princess
Unlock huge Princess spa discounts with this pass!
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Unlock huge Princess spa discounts with this pass!
Tour of interior cabin (B730 Cat ID) on Enchanted Princess
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Tour of interior cabin (B730 Cat ID) on Enchanted Princess
Crowded, smoky but PAYING: Tour of Enchanted Princess casino
Переглядів 2,6 тис.8 місяців тому
Crowded, smoky but PAYING: Tour of Enchanted Princess casino
Thanks for such an informative review! We've only been on 1 other princess cruise (Regal Princess) and were looking to book another cruise. The enchanted princess looks like it won't disappoint!
I will not miss the wasted space of Churchills or the library and internet Cafe. Royal class has no indoor pool except for the enclave. You can also remove the casinos as far as I'm concerned but that won't happen.
Sounds like you would enjoy Viking ships: Smoke-free and no casinos!
@TheChillCruiser Maybe.
Have you sailed on the Coral Princess? We have two weeks booked for Christmas and new year. 2025
Sorry no I haven’t. Hopefully others who have sailed on Coral can share their experience.
Thanks
The Enchanted Princess has a non-smoking section adjacent to the casino in the Take 5 Lounge where there are a number of slot machines.
Thank you for sharing. I have pinned a note about this at the top of the comments.
Is there a big difference in wait time as far as boarding, if I get the medallion mailed to me versus picking it up at the port?
In most cases there is no difference since you need to get through security first. I’ve only noticed a difference once in Port Everglades where there was a bigger lineup for folks with no medallions.
@@TheChillCruiser Thanks for the reply. I did see in another video, if you don't have the medallion, you'd go through the blue line. If you have it and done all the check in requirements, you go in the green line. My first time on Princess, so I like to do research and prepare.
I have a dumb question, but I really don't know. When you're done gambling on the slots for the night, and you're playing to win cruise comps, should you cash out completely, and then re put it in a macine the next day, or do you just store it on your medallion account? Of course, I know. I will fully cash out when i'm done cruising for the week. I don't know which button to hit when i'm done. I'm very new to this! Thank you. I am going to be playing with a two hundred dollar a night budget, and I hope it's enough.
Not a dumb question at all! I don’t think it matters from a comp perspective so I would leave the balance in your bank for convenience. Good luck!🍀
It boggles the mind to learn ANY cruise ship allows smoking. What are they thinking. The stench on clothes and hair can’t be sucked out the air. It stays on passengers. We’ve not traveled on Princess, but we’ve heard grumbling from friends who have been on this ship that the smell is not just in the casino. And almost 5,000 passengers and crew is way too big, anyway. Guess we’ll stick with Seaborne, Viking, and Windjammer.
Smoking is much less of an issue on their older and smaller ships where the smoking section is less than half of the space. Note that all Celebrity casinos are 100% smoke-free.
I think after watching this I won’t book on this ship and I was looking at it for 2026. It’s wild that they’d release this ship and it wasn’t even it completely done.
If the itinerary and price works then it’s worth considering but Sun would definitely Not be my first choice for any cruise and I wouldn’t pay a premium to go back on.
Thank you so much. My husband and I will be first time Princess cruisers on the Enchanted in two weeks. We found this video extremely informative and helpful. I’ll let you know how it goes!🎉
Please do! Thank you for the feedback - I’m glad you found the review helpful!
@doneztavilla5823 please reply with how you enjoyed it! Have a great time!!
I was on Sun October 2024. Here's my opinion of Enclave: 1) the hydrotherapy pool has no where to sit down. There are 2 places that have "jets" (bubbles) and you have to stand there inside of some circular metal "bars" that you hang onto. I was able to drape my arms over the bars to make myself weightless but it wasn't comfortable/relaxing. The "ergonomic" metal "bed" area is just that..metal. Very hard/uncomfortable and jet action nil. Granted I have a bad back and may be more suseptible pain wise. There are 2 hard shower spray things (for lack of a better word). They are ok. They had the best "jet" action in there to target tight muscles. Maybe I was missing something, but that was all there was (?) Also it smelled of chlorine the 2nd week😝 2) the "aroma" showers had no aroma and were no big deal imo 3) the hot stone beds were just that..stone. Not comfortable for a person with sore muscles/back. They were always occupied and when I did get to try one it didn't feel very hot to me. And was uncomfortable as I said. Here are the pluses (imo): 1) The Himalayan salt room was awesome! Very relaxing. Perfect temperature and soft music. I've never experienced one before and I loved it. I'm encouraged to buy a salt lamp for home. 2) the steam room was great. Lots of steam and the fragrance was perfect. 3) I didn't see/ use sauna. I don't care for them. 4) There was a room with some very "cloud-like" ergonomic loungers covered in nice fluffy sheets (where one waits for their massage?) I used one of those extensively the first week. But before my massage the 2nd week they were all occupied..that bummed me out. If the "hot tub" was better I may have kept my reservation (for the 2nd week) just for that.. a decent hot therapy pool, the Himalayan salt room and steamroom. And the "fluffy" lounge
Thank you Tina for sharing your experience! I also enjoyed that steam room!
I was most disappointed that the Enchanted lack a library.
Unfortunately only Grand class and early Royal class Princess ships have a small library. If you like onboard libraries then you should definitely check out Holland America! The library is as big as some specialty restaurants on most ships and feels like a nice bookstore.
I think the Sun has updated elegance. The designers are trying to include what the thirty somethings like and what the baby boomers like. I think they found it. You have to update. If I sold my house, the new owners would tear out my white appliances, dark wood custom cabinets, and formica counter tops. All the things I love. They would replace it with cookie cutter white, gray, and stainless steel. Oh no. Get my point?
I totally understand. It wasn’t the aesthetic that I had an issue with - it was the size and design of the venues and how they all came together (or didn’t). No doubt there are a few really nicely appointed spaces. I thought they did a great job of making Sabatini’s feel like an elevated restaurant without any real windows.
Going on the Regal in a few weeks and it sounds like to me that you need to spend all day and night in the casino to get comps. I don’t even like gambling, I find it boring, so I guess I’m out.
You definitely don’t need to gamble all day and night - maybe an hour or so per day or every other day. But if you don’t enjoy gambling then it’s a moot point. I don’t like the tables but I do like playing some of the slots. I hope you enjoy your cruise on Regal - it’s one of my fav Princess ships.
@@TheChillCruiser Thanks, I might try a little with the slots.
We spent several weeks on the Sun Princess in June and have also sailed Icon. The Icon, although impressive in scale, is a gaudy eyesore from inside to out. The Sun Princess provides a much more elevated experience even though she got off to a rocky start.
Thank you for sharing your experiences on both ships!
Carnival decided to ban my portable radio in my small Bluetooth speaker from our vacations. So we decided to ban Carnival and canceled our four upcoming cruises. We already rebooked two cruises with msc. Not to mention Carnival pissing a lot of people off when they raised their drink package price. Yes, Royal Caribbean is kicking the shit out of Carnival. I think MSC will do the same. They got our business when Carnival did not want it.😅
Icon & CoCo Cay were amazing. Overall the shows, food, service and ship were fantastic. 2 complaints (besides how expensive the ship is)…Now I like clue music for a few hrs or maybe even one day. But at the Hideaway adults only pool, (one of the nicest areas on the ship) they blasted the same pre recorded tape all day every day. The DJ had no control over what was played as it was a “company tape”. It was cool for the first 4 hours on day one. But by the end of the 1st day it had gotten really old. By the 2nd day it was annoying. By the 3rd day we cancelled the private day beds we had pre rented at the back of the ship. Also the dueling pianos was a massive disappointment. People giving $100 tips to hear their boring webbing song that no one cared about and the piano players barely knew who to play. It was really bad.
Thank you for sharing your experience! I would have been frustrated with the music as well.
The word "cay" is the Bahamian spelling of "key" in American English and they are pronounced the same way.
Thanks for the lesson!
I love Princess and I was initially very excited for the Sphere Class. After watching a lot of reviews though, I have to say I plan on sticking to the Royal class for Princess. So many reviews say the same thing: each venue and service on the ship is too small to accommodate the larger passenger count. I'd rather see fewer but sufficiently sized venues, and I hope the Star Princess will be a better example of the Sphere class.
Thank you for sharing your thoughts! Princess has only announced a few very minor tweaks on Star so far (a few extra seats in the Irish pub and Love by Brito restaurants and more non-smoking slot machines in the casino). Unless they announce more changes, I wouldn't count on Star being much different from Sun. Here is the announcement with the changes I mentioned: www.princess.com/en-us/news/news-releases/2024/10/first-look-star-princess-to-feature-expanded-non-smoking-casino-areas-and-enhanced-guest-experiences-for-2025-launch
I cruised January 6th 2025 just got back today and it was awesome
Glad to see! Which ship?
Atrocious!!! Asinine!!! Worthless!!! Have yet to have a hot meal at the buffet. Customer service told us we could be provided with a fan for our suite... NOPE!!! "It's a fire hazard" or so they say but Holland America gave us one with a smile. So I walked 3 miles to Kmart on St. Thomas to buy one and Princess confiscated it with out remorse. PISSED OFF!!!! The ship design is severly lacking as far as efficiency and ease of getting around. My mother is in a wheelchair and it's a sick joke to get around. And OMG the elevators... I know they are an issue on all ships but this is so much worse than I have ever experienced. 3 days in and I want to go home.
So sorry to hear about your experience. I hope it got better as the cruise went on. Did you escalate with guest services? I’ve found asking to speak to the guest services manager helps with getting issues resolved in most cases.
They better step up their food quality in the MDR or they will lose many cruisers. Seems as though they purposely scimmped in the MDR so people will choose the specialty dining and pay the extra $$$. Just open all dining options as all inclusive.
Thank you for sharing your experience and perspective. You are not the first to mention Royal's declining food quality in the MDR.
The cruise industry is messy right now. I used to sale Royal almost exclusively, but their prices are out of control, and the included food quality degraded. I was also sick and tired of constantly being asked to do the cruise survey by staff. Royal’s entertainment remains excellent, though it’s not enough to get me to come back now. Icon to me, a guy in his late 20s who enjoys a refined cruise experience, looks like a stressful environment. I’ve been swapping between Celebrity, Holland and Princess regularly now. Holland’s food remains the best, followed closely by Celebrity, while Princess varies by region a lot I feel. In the Caribbean, Celebrity’s itineraries are limited and repetitive, while in the Mediterranean they’re nicely varied. Holland America continues to offer the most unique itinerary choices and variety, with Princess a close second in my searches. I cannot imagine staying loyal to a specific line. There is simply too much variation between ships within each brand, itinerary options, and onboard experience.
Thank you for sharing your experience and perspective. I must admit I'm curious about Icon and would love to sail on it but I don't want to go so much that I'm willing to pay $2k US per person for an interior cabin with no perks included.
sick and tired of constantly being asked to do the cruise survey by staff I So AGREE!!!!! It's worse than the OOC (Out Of Control) tipping in America, compelled to tip 30% or more for self-service experiences..... I haven't done Royal yet, but that exactly was my experience on HAL and Princess, and to a lesser extent on MSC, Carnival, and Virgin.. Similar to the Carnival and Virgin experience of being exhorted to cheer louder for second-rate entertainment. Worse than the ubquitous demands to pay for upgrades.
Seems like I will be sticking with Princess Royal-class cruise ships.
Good plan! (Unless the price and itinerary is right - then Sun might make sense. It does have nice cabins and food).
My biggest problem with sun princess is that they made the santuary a nightclub and no longer a santuary. The music is way too loud and the service is no longer first class. A lot different than when i was on enchanted princess and was told i was talking to loud to someone in the hot tub and asked to lower my voice by one of the serenity stewards..........
I agree - I didn’t last 30 minutes in Sun’s Sanctuary.
Is that like their version of ship within a ship? Like the Haven on NCL?
Sort of ship within a ship with the big difference being no dedicated butler. Essentially you get to go to the sanctuary deck without sprinting there on embarkation day and trying to get in on a first come first serve basis. However as stated above the santuary is a lot different on sun princess. You also get to go to the sanctuary dining room where the food was excellent and never need to wait for a table. The sanctuary class is more money but no where near three times the price of the yacht club on MSC vs a regular cabin.
Andrew, thanks for another great video. Well done with your comparisons and your contrasts between the two corporations.
Thank you Mark!
wow, thanks for your review! this will keep my expectation in check for sure.
I’m glad it was helpful. I hope you enjoy your cruise!
NCL is slowly ruining the Haven "experience" by continuing to add suites...its not as exclusive as once was, more people without expanding common areas...its all about greed with NCL.
It seems very nice to me, but I have only been on 18 cruises. My only complaint was the very small sport deck and showers.
18 cruises isn't a small number! Thank you for sharing your experience.
Thank you! Very well done and very informative I booked for the first time a Princess Cruise for a back-to-back cruise Australia and New Zealand. Unfortunaly, our cruise agent was not able to get inclusive breverage package as we had over the last 3 years with Celebrity and Norvegian. We will skip the breverage package this time because it is too costly ( 2 x 28 x 100$ cdn + tips). I wish Celebrity have the same trip!
Thank you for the feedback! I would double check with your travel agent. $100 CAD is likely what they are quoting you for the Plus package, which includes much more than drinks like internet and other perks like fitness classes and casual restaurants. On 7 day or similar cruises, I find the Plus package makes sense even if you don't drink alcohol but not sure about longer cruises - or in Australia where I believe gratuities are already included in the cruise fare.
I feel like your friend's emergency may have impacted your judgment. When you look at the size of Haven amenities, including the observation lounge, even at triple occupancy, the total number of Haven passengers could not overwhelm three stories of amenities (as you pointed to they are spread out over three floors). And the butler would be responsible for the robe, and the butler was Johnny on the spot in our experience, and things were handled with immediacy. I agree with one of the other commenters, the cruise line cannot evacuate a healthy passenger to see a loved one. And I hate to be snide, but I did note that your friend's friend recovered within less than a day and a half, per the timeline you provided.
Hi, did you see any Ultimate FireLinks on here???
Ultimate FireLinks are my favorite slots and unfortunately they didn't have any, which is unuusal since most Princess ships have them. They do have most of the other "Links", though - DragonLink, Lightning Link etc. .
We are in the sanctuary suite class right now. If they were trying to compete with Celebrity Retreat, they failed miserably. Not even close as far as service and personal relationships.
Thank you for sharing your experience! What did you think of the Sanctuary pool area compared to Celebrity’s Retreal Sun decks?
@@TheChillCruiser The sundeck on Sun Princess was phenomenal. That was one positive.
Over Christmas break 2024 we cruised the Princess Carribean. Out of 7 requests for room service - five were not correct. One time a container of hot water - two cups - but no coffee or cream which we ordered. Unable to attach pic - shower head blew off. Staff fixed it, new screw, but gee. Our balcony had multiple dried paint blobs. For three weeks we tried to get the specialty dinner reservations - even though we paid for the package. Food was not good. We won’t go again. Ship was crowded but not with staff. Our tenth cruise - this was the most worthless of all. How can we get our money back - I was in tears by the time we got off.
Oh no! I’m so sorry to see this. I would reach out to your travel agent if you used one. You can also do live chat on the princess site to share feedback. I’ve heard folks have had great experiences using chat. I also have this email address: customerrelations@princesscruises.com . Please let me know how it goes. You can also email me: andrew@thechillcruiser.blog .
Going on the sun in a year, January 2026. So hopefully it gets better by then
Crossing my fingers! That gives them lots of time to fix things.
This is incredibly helpful and I love your channel please keep the vids coming!
Thank you so much David! Really appreciate the feedback.
@@TheChillCruiser My pleasure! I'll be performing on some Princess ships in 2025 so maybe I'll see ya around 😎
I really appreciate your in depth review and information about all things Princess, I’m thinking about a transatlantic in 2025 on the Sun Princess, but maybe I will do it on the Sky Princess instead🛳🛳
I love Transatlantics! But you have to like sea days. Let me know if I can help with any questions. Happy holidays!
This was very helpful and I don’t think MSC is for me, great information!
As always, thank you for the feedback! MSC definitely isn't for everyone.
You never know. I got a GTY cabin on the Caribbean Princess underneath the Lido , beside the kitchen, cabin R622. I expected horrible and it was the best location I ever had. Close to the fantastic terrace pool . The lido area it was under was a quite area that was never an issue. Perfect cabin.
I’m glad it worked out for you! I haven’t always been as lucky with guarantees.
Princess is broken!seven day cruise out of San Francisco in a entry level room is 2,200 for two no thanks!
As a smoker myself I have to agree about the smoking section in the casino it is quite large and Smokey and the new non smoking area which was take 5 is very small and the machines in there are not the most common or newest that I’ve played. I choose to not smoke in the casino because unfortunately a lot of non smokers play next to me and I see the uncomfortableness they experience when I want to smoke I just go the outside smoking area on deck 7 and then just go back to play
Thank you for sharing your experience and perspective!
Thank you! I'm booked on the Sun Princess for a transatlantic on March 9, 2025 from Ft Lauderdale to Southampton. Princess used to be my favorite line, but I was disappointed on my last cruises, to Hawaii and Alaska, and I expect to find disappointments on my upcoming trip, too. I just returned from a west-bound transatlantic on Holland American, spending a total of 30 days on the Nieuw Statendam. It was wonderful. I don't have the loyalty status on HAL that I do on Princess, but we shall see what I chose next time...
Thank you for sharing your experiences. I’ve also really enjoyed Holland America’s Pinnacle class ships and have reviews coming soon. Since your cruise on Sun is in still a few months away, more of the kinks should be worked out. That will also be after the ship’s 1 year anniversary, which some have said is when the warranty with the builder expires and Princess can start making meaningful modifications to the ship. Please report back if you can. Hope you have a great cruise.
I just think elite guests should be allowed only... As a shareholder as well, the reason why they don't care is because that. Lounger is already paid for so why would they have a no show policy on a chair?That's already been paid for...
[part 2]. We also experienced many issues from a blocked toilet as well as nearly every ladies toilet I attempted to use on the ship had at least one cubicle out of order and in one case only one toilet worked out of the 3 available… this was a real pain and made for a few lengthy waits as well as a dash one evening when I was feeling ill and the nearest toilet was out of order. We were also woken one night when an acrid burning smell like burning rubber and smoke filled our cabin. When I spoke with guest services about it, it appears it occurred in several other cabins too but I was given no explanation as to what the cause was. Another issue we noticed on more than one occasion was several bar staff at bars yet they seemed to ignore you and were pottering about as if doing tasks, it felt quite rude but I think this was not the norm as the majority of the staff we interacted with were exceptionally polite. I think the food was okay but we were disappointed by the choices as it was all very repetitive and when we decided to try another restaurant for a change we were surprised when our meal dragged out to 2hrs!!!! One of our biggest let downs was the casino whereby the craps table didn’t open till 2000 hrs and closed at 0030 even when there were people wanting to play!!!! What kind of cruise ship is this? I felt like most evenings the ship was really dead in areas, with huge bars that could hold 200 people but barely had twenty in. My husband and I are by no means party animals but we do like some fun and atmosphere… this felt like a place where cruisers go to waste away with boredom. My 15 year old son was totally bored as the teens club was age 13-17 (why on earth would a 17 year old want to hang with a 13 year old?)… he went to the club to find it empty on several occasions and it took half way through the cruise for him to find a few other teens to hang with as of the 100 or so on board the max he ever saw at the club was about 15 and on at least one occasion he was the only kid to turn up.
[part 2] Just had an 8 day cruise from Orlando to the Western Caribbean (15-23 Dec - Roatan, Belize City, Costa Maya & Cozumel) with my husband (age 56) and son (15). I am 54 and this was our first time on a Princess cruise and I am sorry to say may well be our last! Not only did I feel like I was in a retirement home as the average age was 65+ but the entertainment was severely lacking and a real snooze fest. Most events only lasted 45 minutes and the main entertainment seemed to be quizzes in the various bars and a few musicians round and about from piano players and singers to guitar duos and violinists. The only decent entertainment we saw was a young British singer & guitarist Emma Lauran and a pianist and Singer (Brian Johnston???) who were both excellent… all the others were just okay. We never made it to the theatre shows as it seemed a real hassle queuing for a decent seat for something that would only last 45 minutes and after speaking with several other passengers it seems we didn’t miss much as they weren’t the full scale productions were used to from other cruises we had taken but were instead just more singers. It seems princesses idea of entertainment was just putting on health and wellbeing stuff - in the hope selling you things you don’t need - rather than providing the entertainment their websites promise. We were really fed up to discover that all the comedians were cancelled and in our cruise there were only two nights that they were on vice the 3 shows each night we had experienced on previous cruise lines.
Suites notalwaysa quiet location
I was in the Ruby in 23 with an 11 day cruise from Ft. Lauderdale to Panama Canal, Costa Rica, Columbia, Jamaica, Cayman Islands. I relive those days all the time. I loved everything about my cruise. While on the Ruby, I have to admit, I hung out in the Jewelery Store. I fell in love with the staff and how kind they were! I remember Vivek but no other names. I can see them clearly in my memories. Two girls and three men worked there. I wish I could email them! I have been looking for more Ruby cruises. I wanted to take my grandson on a Ruby cruise. Problem, his high school graduation happens, then he will be packing up and moving off to University. I hope he starts in our state but he could be going out of state. A few years ago, I went on a 4 day cruise on Carnival. I have told my brothers how much I loved Ruby way more than Carnival. The entire staff of Ruby were so kind, great sense of humor, helpful. Our Steward was fabulous!! I want to cruise Ruby again. Probably south rather than going north. I have to have the pool!! 😅😅
Thank you for sharing your experience! I hope you get to take your grandson soon!
When Air Canada or West Jet denies your claim, it can pay off to appeal, although it is a very time consuming and slow process. I did get some compensation in the end after initially getting the beyond our control blather.
Thank you for sharing your experience! When you say appeal - do you mean registering a complaint with the CTA or going back to the airline?
I did both but with Air Canada it was the CTA complaint that ended up getting us compensation. There is now a mediation process and Air Canada made us an offer which we accepted. Our credit card insurance also covered some expenses relatrd to the cancelled flight. In all cases you need perseverance and patience!
Thanks. I've always selected my cabin carefully but for my upcoming Princess trip two weeks from today the only choice by the time I booked was a guarantee. I am still anxiously waiting my assignment. Your advice about rooms opening up due to no-shows is very helpful and while I hope I don't need it I will keep it in mind
Thank you for the feedback. If you don't like the cabin they assign you, there's nothing to lose by reaching out to them to see if other options are available. I've heard folks have had a lot of success fixing issues using the chat function on the Princess site. I hope you have an amazing cruise!
Thanks, a well put together review, and just confirms that we won't be going on any of these class of Princess ships; reminds me (nightmarishly) of a recent 4 days on Virgin, NEVER again. Our previous 6 princess cruise ships have been the smaller older style (traditional cruising), which suits us to a tee, as does HAL.
Thank you for the feedback and for sharing your perspective!
Good advice I always pay the little extra on cruises to choose my own room after checking all the boxes on my checklist including researching the deck plans I don’t like noise in my cabin that I can control so I always choose cabins with other cabins bellow above and sis by side no connecting cabins and at least 2 decks bellow the lido deck
Very smart!