Відео

Growth is coming.

Who cares.

What is this talk about an 'eco system ' strategy all about? What does this means and how is it applicable to the customer? I use to go to the warehouse all the time. I don't bother unless I really want something specific. Same with Briscos and Kmart.

economics is now driven by afterpay for easier buying option for larger household items, without this option who is cash rich

Hurry up Ikea!

Lots of people still travelling... But are they returning?

Sir Stephen Tindall is an iconic figure in NZ business and philanthropy, so too Glen Inger. Many individual careers, successes and livelihoods have been aquired on the back of this great company, and it seems anything but fair that the company is even in this position. Poor sales and out of control labour costs can no longer support their current footprint. Time, energy, resource and an unimaginable amount of money is needed to even stand a chance. Calculated risk is not what the company can afford right now. Hopefully common sense, pride and politics don't get in the way of company executives and shareholders decision making, otherwise they will continue writing red ink until such time they will be left with no option.

All I doing is moving the dick cheers on the Titanic we are going into stagflation where the country stagnates and inflation continues we are going into the greatest depression in modern history there’s no way out of it

“Kiwis want us to do well” I feel like people will shop where they get wha they want the cheapest. Are we really that interested whether it’s from Kmart or the warehouse?

"The warehouse where everyone gets a bargain."

They are probably property investors. Are you?

So much for John Key’s rockstar economy. The problem is low productivity, low efficiency, low wages and poor management. We need risk-takers to take NZ forward.

Love the closing clip with Dad! 😊 His views are going to be an important part of a growing discussion, critical to long term infrastructure development and efficient trade. It’s not enough to have cheap container freight rates, the “final miles” are what create value overall.

Is this a long term trend we’re seeing?

Was there the other day and it was very hard to find hoodies for myself that werent pink or otherwise having very feminine color schemes and designs the black hoodies and other male colored ones were tucked and hidden away, they want my money stop going woke because to go woke ya go broke,

She is on another board (Australian) Is she fully focused on the Warehouse? or is being on the board just another Passive income for her ,maybe her olace could be taken up by someone with the drive,desire the hunger to get the Warehouse rolling in the right direction.

Homewares and apparel isn't a strategy. Will the Warehouse focus on price, availability, bricks and mortar or online, how will they differentiate from other retailers? They need major reinvestment and refurbishment, there was no talk about rebrand, selling stores, refurbishment. Also to decide who they are. If they think they are Farmers, KMart, Briscoes or Coundtown they will not survive. The Warehouse need their own strategy. In the past there was a reason to go in to the Warehouse- price, availability, good range. Now they sell $40 screen covers you can get on Temu for $2.50 including delivery. Joan didn't provide any answers, just management speak. On the basis of this interview, if I had Warehouse shares, I'd sell them.

I think you need a bigger microphone Madison! 😜

New Zealand cant afford to lose the warehouse it just needs to weather the storm and doing what kiwi need

Basically they're still unaware of how/why they messed up, but already have mitigations underway for a recovery LMAO lol

Thanks. I really enjoy more and more this channel of communication. I think Madison is asking the right questions, but we don't always hear the right answers unfortunately...

It’d be interesting to hear more from Jason Paris and their decision to secure naming rights for the new Chch Stadium, while laying staff off / asking for voluntary redundancies. It seems really off and I know some of their staff were really surprised as well 🤔

Nice touch interviewing your dad 👍

Of course things are improving as we no longer have a socialist clique in control. Reserve Bank Governor needs to go….

Enjoyed hearing some optimism from executives! Got to love Don Braid's "growth" mindset at Mainfreight. Hopefully a sign of more to come.

The Warehouse needs to become our own version of Walmart to stay relevant with Costco.

Bought a bike at torpedo 7, asolute crap experience. Never went back. Retail is a sunset industry. Good interviewer though, instead of brain dead t.v.

Language week, diversity all is fine. But your primary customer is still old white ladies who keep buying endless cheap stuff. You seemed to have forgotten them. Where is the annaul cat lovers week? Where is your discounted cat food?

As someone who’s dealt with this business with grocery, I recommend that they stay away. They have no idea what they are doing. Stop trying to be everything to everyone.

Dollar Tree is coming to New Zealand.

They need to take a good hard look at the point of their existence. Sure, they have a business but they must compete with proper stores selling name brands not cheap chinese knock off. Their business model seems lazy at best. Gone are the days where you could buy anything when Stephen Tindall was running it, it was both cheap and had everything (with money back guarantee). It seems it's just run by accountants thesedays ( mindless). They should have failed decades ago like DEKA.

Warehouse has been thinning out their stock for years now. They used to sell everything now not so much. They need to break it down to who their competitors are for example supercheap / repco then take them on. I don't understand why they sell shoes seems loss making.

Need to 💯💯💯 transform. Prices are RIDICULOUS -Kmart has better prices, similar quality products & is going gang busters

Their problem is they got to fancy. Panda mart is booming. They need to change to food. Be a real budget supermarket..

I flew this airline long haul, it's gone backwards. The in-flight entertainment is woke, the service was poor

Keep groceries separate from retail, no one wants to push a trolley round with cans of CRC next to a loaf of bread for example - Build a new supermarket I'm sure new competition would be welcomed.

I avoid the Warehouse as much as possible, overpriced bad quality stuff.

You are dreaming Joan. The reason why the Warehouse is failing is because of variety, cost and shipping. Look at Temu they cover all of that. How are you going to compete with that when you're products come from the same country that Temu is operating in? Temu is beating you at your own game and clearly it is only going to get worse. All of my friends now shop at Temu and no longer at the Warehouse why? Because Temu has better variety, cost and cheaper distribution! Unless you are going to sell locally manufactured goods or prepared to setup shop in China then I'm afraid the Warehouse is doomed! Your core business strategy was to buy in Bulk from China and sell here in NZ. Well that's not going to happen anymore now is it?!!! Read the writing on the wall.

more competition in the nz market the better id say... some of these folk have had it good for several years until others came along innovated and offered the public better and cheaper. There should be a temu version in the grocery, fuel and several other industries too. About time people actually got value and didn't get ripped off here....

As someone with no axe to grind and only fond memories of the ware whare from childhood, this interviewee inspired no confidence that she has the ideas to turn around a failing brand in a cut-throat international retail market

The only way The Warehouse comes back is if it throws crazy money onto the table which then gets spent modernizing the brand from the ground up. The stores feel old now. The staff look worn out and unmotivated. The layout has at this point an almost 80's retro vibe to it. The products and so on feel dated. They need to modernize literally everything so that they look and feel like a modern,fresh, exciting store. And if they can't or won't do that then the end is already written. And I hate self serve checkouts... it destroys customer service which in turn kills a shop.

Woman does not understand her customers

What could and should they have done differently? Understood their customers. They clearly forgot who their customers are. The same for T7.

They will slowly go under, they had a great chance with Tindle to compete in groceries retail as they have all the buildings around the country all set up. The other grocery stores are creaming it.

Warehouse stocks rubbish and too much rubbish .. get rid of her bring in a fresh cultural leader .. reduce shit stock .. buy quality reduce quantity stock increase sales .. we want quality and affordable not cheap and disposable .. get someone in to do a brutal overhaul including looking at your unleadership team

Another great Maddison interview 👏🏼 🏆 🎉. I think TW at one point seriously derailed from their traditional market as they tried to present themselves a bit like a Farmers. I think they have realised this was a big mistake. I believe the long term future for the company is to move away from the hot mess of their jumbled offerings and go back to the basics of homeware, textiles and perishables. In an age of boundless online offerings which will only deepen as other countries like India join China in flooding markets i dont know how the brick and mortar WH store models will fare long term. The next few years for TWG will be very interesting indeed.

As simply a Warehouse customer for some time - I still remember buying a roll of seconds carpet from the Auckland red shed eons so - the shop seems to have drifted away from what made it great - which was reasonable random stuff at a reasonable price. At one point it was like TWH was trying to be a Farmers…?? Around that time I recall one lunch break at the office where everyone bemoaning how TWH wasn’t what it used to be. Now there are ‘Coin Save’ type shops everywhere which used to be what TWH was all about, and they seemed to have good quality stuff. In recent years it feels like the organisation was drifting without purpose. The Market was a good concept - I thought - but the branding was unfortunate as no one seemed to understood it was TWH. I used it - it was like a NZ Amazon - and I felt that it was starting to become a bit more known - and then one day it was just - gone - 4:38 lol 😂 Edit: Some here suggesting a branding change - thats such a C Suite lightbulb idea that puts a few more nails in… At this point, the red colour and the ‘Where Everyone Gets A Bargain’ tagline are part of NZ lexicon - why change it and push yourselves even further away? People don’t hate the place and want to stay away because of the branding. In general, we like to go there, its just that the shelves don’t have the good stuff on them as much anymore. Another great video MWM 👍🏽

Nick Grayson was hopeless- go woke, go broke. their sustainability strategy was a joke. they need guy russo ex-kmart

Idea for you Madison. How about an interview regarding THL?

Umm, Joan... KMD don't sell garbage and have a global presence.