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The 50 cents was in reference to giving them a discount if they give you multiple properties. We have a free Revenue Calculator on our website at www.nationaltrashvalet.com/ that you can play around with a bunch of different numbers to find a price that works for you and your area. Most of the time your service fee will fall in between $12.50 - $18.50 a door, so even on the low end a 150 unit apartment complex would generate $1,875 a month and you can easily service that complex in about 1-2 hours a night.

Hello! Thanks for commenting. We have mostly moved to an email response system, so if you are calling in we may be missing it to being just out in the field. To answer your question, yes we do have contracts that you can use. We still suggest you take them to your attorney to refine them for your municipality. The are in the training program in module 3. If you are looking for just contracts, we do not sell them individually at the moment.

@@NationalTrashValetthat’s you so much for responding! May I have the email of contact please

Love your channel thank you.. om not sure if you will see thos or reply but i have a question regarding mobile apps/software I was wondering if you would recommend a phone app/software for a trash valet business?

@@CrisbysHangout Hey! Thanks for the kind words. I would recommend CallRail as a phone provider. They give you a local number or you can get an 800 style number for an upcharge and the number will call to your phone. You can create menu options, have it ring to multiple people in your company, have it record calls, and transcribe voicemails to emails. One tip is when someone calls you, have CallRail forward to your phone as your business number so you can save it in your contacts and you'll know every time you are getting a business call. Hopefully this helps.

@@NationalTrashValet awesome thank ypu so much i appreciate you I will look into callrail. Also what about a phone app for trash valet business could ypu recommend something for this as well?

Yes we are still in business! We are mostly in the field and not around the phones. The best option is to reach out with questions through our contact form and someone will get back to you. Thanks!

Trash cans are part of your expenses. You can charge the property for anything outside of the original amount distributed. That wording about repayment for excess or broken trash cans is in the contract. You would double the wholesale cost of the can.

The contract in our training program comes in a word doc format. You are able to edit that as needed.

The information on where to get the trash containers and other supplies is inside of our online training. Trash cans are a cost of doing business and are just an expense. The upfront cost can be high but when you are charging a per door fee on a 3 year contract you repay that expense and profit fairly quickly. With trash cans being your highest cost item, I suggest not purchasing them until you get a contract. Then you’ll know the start date and can build in time to have them delivered.

We have a payment plan option of $99 a month to help fit in people’s budgets.

Currently just a $99 per month option is our most affordable option.

Your best option to to find a commercial insurance broker in your area. They will find you the best deals.

It varies per property and contract that you can negotiate. We have a free revenue download in our website that should help predict the amount to charge. Just remember when negotiating it is better to start a little higher so you have some wiggle room if you want to reduce the price per door.

General liability, auto, and workers comp when you get employees. Your insurance broker should be able to help guide you when finding insurance. Plus the property management company will have insurance requirements you can get from them.

You're welcome

As of right now we just offer our online training with 30 main videos and 70 additional videos for bonus content.

The apartments handle that on their end Charge per unit what works for you The apartments will up-charge your rate

You can offer an occupancy discount if you want to, but never go below 85%. The best option is to just charge for the full amount of apartments that are there and leave it up to the sales staff to make sure they are rented.

Just an online training course at the moment. 30 videos on the main training, then an additional 70 bonus videos.

We have all of that information in our online training. It covers the trash cans, over the shoulder bags, and more items.

You’ll have to implement over the first year so that their fee increases as they are able to incorporate the updated rate into the new leases and resigning of leases.

We are still here! We have an online training course with 30 main videos and 70 bonus videos. I’m planning on uploading more videos over the coming months.

You can find that information in our online training. We cover where to find trash cans, over the shoulder bags, and more items.

They pay per door. It is up to the management company to fill those apartments.

Some people hate this service and some love it. It is super beneficial to people who struggle with lifting heavy items like the elderly.

You just tell them the truth that you are a new company, but you are looking for a partner than just a vendor. Then you sell them on how you are the decision maker and it will be you personally taking care of contact and any issues. This usually helps ease their mind until you get additional contracts under you.

You have your fee and they can charge whatever they feel they can to the tenant. Usually in presentations we use a 50/50 split to show what type of revenue they can make but do tell them it’s up to them to decide on what they can charge.

You sign them into a service agreement with you. It is on them to incorporate your service into their rental contracts.

I’m sorry to hear that. We are usually in the field and don’t answer the phone much. If I haven’t already responded to you, please contact us through the contact page on our website.

It all depends on your municipality. You should call your local government business sector and ask, they will know. In most cases if you don’t take trash offsite it is minimal license requirements.

Most times you do this to show them how much revenue they can make, but your fee is your fee. Then it is up to the property manager to charge what they can to the tenant.

If you still have questions, feel free to send an email through our contact form on our website.

You’re welcome

Property Manager

Yes, the property manager is a good start. The Regional Manager usually will be the decision maker, but you have to work your way up to them.

Try to stick to them paying you for every unit. It into to their sales team to fill those apartments.

They usually don’t raise rates that often since it is just extra money in their pocket compared to constant upkeep of the entire complex.

Tell them you want to put in a competitive bid and that you’ll beat their current rate by 25 cents. Then ask them what their current vendor price is. They will usually tell you 95% of the time because if they can make the company more money it looks good for them as the manager.

Thanks for reaching out! Yes, the main company that is used for trash bins has a fire retardant option. We go over a few options in the training to find trash bins, but the main company we talk about has multiple options to fit your needs.

This contract is between your valet trash business and the management company. Like any contract it's best to have your terms sorted out so that you know exactly what work will be done at the property. Then outside of your contract sometimes the apartment complexes include the trash service in their leases. As far as other companies go, I can't speak to how some of them operate internally as everyone does things their own way.

You will need to got through the management company to service trash. They won't allow any renter to set trash cans out without permission and would start fining them if they do. Plus, your service valet would be onsite working and they need to be covered under your insurance. Additionally, it's harder to sell and charge individually unlike the management company where you are just sending 1 invoice overall.

Thanks! You can look through major retailers, otherwise there are a few specific vendors that valet trash companies use. We offer this information within our training program to our members. You can find out more information on our site at www.nationaltrashvalet.com/

If they don't have the service the sales cycle can be just be a little longer. You usually have to educate them more on why they would benefit with it as an amenity (revenue & residents). If they have the service, they are already aware of the revenue stream and how you'd service the community. A complex with service can be easier to sell, but you have to find out when their contract expires and what their current rate is.

@@NationalTrashValet gotcha!! One more question. Typically how much do complexes tend to want out of the service in profit?

That is totally up to them and depends on who they have living there. Some retiree communities just want to charge for the service and not make profit, some have a high amount of students and they will price gouge them, and most properties will split the charge to the resident with you 50/50 or +/- a few dollars from your service fee. Any property could turn around and charge higher fee if they feel they can do it. When you use your sales sheet that we provide in the training, you can always play around with these numbers to see what looks reasonable or in the sales meeting ask them how much would your resident pay for this service and use that number as a starting point.

@@NationalTrashValet okay thank u how do I access you guys training

We offer a few options on our website for the training. You can see what's included and those options here: www.nationaltrashvalet.com/

You can start sourcing leads and talking with complexes before setting up your LLC. You should be working on getting it started though, so if someone does want to sign a contract you'll then need the LLC finalize the contract with them.

@@NationalTrashValet one more question do you tell them your starting up or? Cause I’m sure they want an LLC so they can take you seriously

@Waxthomas9477 I wouldn't bring it up unless they ask if you work on other apartments. At that point you can say that you are just starting and you are looking for your first company to partner with and that they would be perfect. Then you can reassure them that they are speaking with the owner and if there are ever any issues they will be dealing with you directly. Most companies are fine with this since all they are looking for is a competitive price and someone that can do the job efficiently.

@@NationalTrashValet great okay one more question. You think it’ll be good to add cleaning up dog poop and replacing the dog poop trash as well ?

@@NationalTrashValet thank you!!!

The amount people recycle is usually lower than trash. I would say less than 10% per night of service is recycling. Since this is so low trash and recycling go hand in hand for the same fee. If you feel you can split them out and add-on recycling for a slightly higher fee, then try it. The customer's reaction will tell you if you're on the right track with that. Also, keep in mind if an apartment complex doesn't have recycling currently and wants the service, they need to provide onsite recycling dumpsters. You are just the valet from door to dumpster. I would suggest not taking anything offsite, otherwise you may have to get additional licenses.

I'm sorry I missed this message. I hope your meeting went well! Here are a few suggestions for meeting going forward. 1. Always ask leading questions. Ex: When would be a good start date for our service? This makes them give you a date answer and you'll be able to see if the are a cold, warm, or hot lead. 2. If they need to speak with a "higher-up" ask to schedule a meeting with booth of them and that you'd be happy to comeback and answer additional questions. 3. Don't be afraid to ask the question you want the answer to. Ex: I see you currently have service. We strive to offer competitive bids, do you know your current per door rate and when the contract is up? Otherwise keep pushing forward and follow up often with your leads, as you never know when it will be the right time for them to move forward.

Sorry, we just focus on valet trash.

Do you offer in mentor classes? I’m just starting my business and would love to pay for mentorship on how to grow my trash business to 2100 units

That's awesome! We've helped and spoken to a lot of people in your position. Once you get the first complex the others seem to follow.

We offer a 30-video training program about starting and running your valet trash business. We have also recently added in an addition 70-bonus videos on additional marketing and ops items. This was under our paid Evolve program, but we just decided to include it with the whole training.

How much does 2100 makes you per month before and after expenses?

That's excellent news! I am looking to post more videos in the future, so keep an eye out. Otherwise, we just added 70 additional videos into our training program on our website, so there are now a total of 100 videos.

We have a main 30-video training with 70 bonus videos/materials for a one-time payment of $497 or 2 additional payment options to break it out over 3 or 6 months. Check out our website at www.nationaltrashvalet.com/

No promotions at the moment. I'm not sure of the next one, but if we do send one out it is through our email list.

Thanks for being a member and I will!

Is the program worth it may I ask? And have you started your valet? TIA

We have a few options to get trash bins from. We include that information in our membership course on our website www.nationaltrashvalet.com/

Thank you! Try and look at all options from HOAs, to builders, and even super small complexes under 100 units. You never know where your first break will be and how quickly you can grow with them.