Rheem Hybrid heat pump water heater error code A004 error code troubleshooting

In this video I explain the process of how I was able to solve my A004 Comp.Shutdown: Discharge-Suction Trip error code by replacing the suction thermistor in my Rheem hybrid heat pump hot water tank.
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DISCLAIMER: This video is for entertainment purposes only. Always hire a licensed professional.

[@duotronic6451]

Thanks for posting this. Complex systrms tend to fail. No surprise electricity use increased. Rates in california are approaching $.50 a kwh, not including flat fee just to have service.

[@tungtran6858]

rheem had me replace the capacitor behind the panal. before the compressor would run for one minute before shutting down. after its been running for 4 hour. still good...

[@jwhite4]

For both of you, what was the repair time? I've seen other videos where temperature sensors needed to be replaced. Nice that Rheem sends out the parts (I assume for free). But it looks not trivial to take the top panel off so that you can get to the parts (probably more work if you detect the electric line).
Wish they just used better components to begin with, so that we don't have to deal with labor to replace them as our responsibility.

[@idothings6605]

Rheem did send the parts for free which was nice, but sort of crazy they expect homeowners to fix their equipment during warranty period... It probably only took 30 minutes to change out the thermistor. I posted another video where I show changing the part out - ua-cam.com/video/GKKvchxdkxI/v-deo.html. Thanks!