Thank you for this video and it worked. I never thought to ask comcast why the cable box won't shut off when you press the "All Power" button on the comcast remote.
You Dear Lady have saved the day, YOU have explained this process (with visual) in full detail and made it easy to understand and it works, THANK YOU !
I love this misinformed lady she jumping through hoops to control the box and the TV, and Comcast makes it so easy for you to select what you wanted to do in the preference settings. Also just call Comcast and they will explain to you how to do it very friendly and knowledgeable.
Hello, from my knowledge power is a temp mode that allows one button to turn back on - whereas power down completely shuts down the unit - You make have a more updated box than I did.
LOL. I've got the exact opposite problem. I can't turn off the TV without the cable box also turning off. I want the cable box to stay on so that my DVD player can record something while I'm away. I was so envious when at the beginning of the video you turned the TV off and the box was still on . . . The only way I can turn the TV off and keep the box on is to not use any remote, leave the cable box on, and unplug the TV from the power strip. So what remote setup did you start with that enabled you to turn the TV off and keep the box on?
Yes you are recording a program make darn sure, when you turn off your TV set, the cable box is still on. If it turns off with the TV when you go back to your DVD recorder, you're going to get nothing. I had the same problem, Comcast told me to unplug the set top box, then plug it back in. This is the way to clear up any problems that you might have. And now when I turn off the TV set, the set top box remains on, as designed by the Comcast engineers.
Once again it's time for me to clear up the situation. On your X1 box go to settings, you will see the setting for box to turnoff with TV or not turnoff TV, simply select when you want and will always stay like that forever, and you don't have to mess around the buttons anymore. In closing X1 box has several personal preferences in the settings, there for your convenience use them.
YES, you know what - my box is constantly hot and I never --- listen to me never turn it on - I can go weeks and not watch that TV and the box is still hot - I need to do a service call to check on that - thanks for reminding me - I don't think that's normal
I swear I just got all my hook-ups today and all 3 of my boxes get super hot and they've only been on for a few hours. This truly needs to be looked in to!!!!
Thank you for this video and it worked. I never thought to ask comcast why the cable box won't shut off when you press the "All Power" button on the comcast remote.
You Dear Lady have saved the day, YOU have explained this process (with visual) in full detail and made it easy to understand and it works, THANK YOU !
Thank you and God bless dear lady. Cheers from Detroit.
Thank you for your helpful video it was very kind of you to take the time to help people like me
You are most welcome !!!
Thank you it worked, I couldn't figure out how to turn this thing off for nothing, I appreciate it.
Glad I could help
Thanks so much! I’ve been trying to figure this out for a while now. I really appreciate it
Thank you for making this video!
You are absolutely amazing! Thank you for this!
I love this misinformed lady she jumping through hoops to control the box and the TV, and Comcast makes it so easy for you to select what you wanted to do in the preference settings. Also just call Comcast and they will explain to you how to do it very friendly and knowledgeable.
Thank you. My box says SLEEP. Is it different from Power down? Any way now I can turn both tv and cable box on or off in one remote. Thanks again!
Hello, from my knowledge power is a temp mode that allows one button to turn back on - whereas power down completely shuts down the unit - You make have a more updated box than I did.
Thank you
you are most welcome
Thank you!!! I’m tired of getting up to turn off the box. Specially because we pay so much money for this!
Same here!
LOL. I've got the exact opposite problem. I can't turn off the TV without the cable box also turning off. I want the cable box to stay on so that my DVD player can record something while I'm away. I was so envious when at the beginning of the video you turned the TV off and the box was still on . . . The only way I can turn the TV off and keep the box on is to not use any remote, leave the cable box on, and unplug the TV from the power strip.
So what remote setup did you start with that enabled you to turn the TV off and keep the box on?
Yes you are recording a program make darn sure, when you turn off your TV set, the cable box is still on. If it turns off with the TV when you go back to your DVD recorder, you're going to get nothing. I had the same problem, Comcast told me to unplug the set top box, then plug it back in. This is the way to clear up any problems that you might have. And now when I turn off the TV set, the set top box remains on, as designed by the Comcast engineers.
Once again it's time for me to clear up the situation. On your X1 box go to settings, you will see the setting for box to turnoff with TV or not turnoff TV, simply select when you want and will always stay like that forever, and you don't have to mess around the buttons anymore. In closing X1 box has several personal preferences in the settings, there for your convenience use them.
My Xfinity settings doesn’t have what you are talking about, trust me I spent hours trying to figure it out
@@mikeog489 Yes it's hard to fine, call customer held, I had trouble finding it myself.
awesome. thank you
Thank you! That shit was driving me crazy!
Thank You🙏🏽
Will it still record your shows if it's powered down? Because i have it on power saving mode but it does nothing at all.
I'm not sure about that -
My new Xfinity box has SLEEP NOW mode and it supposes still able to record If needed
I think power saving should set off if you want to record something
You're the best
Thank you!!!
No problem
I just got the same box and it is getting really hot it’s been on for only 6 hours does your box get hot like that
YES, you know what - my box is constantly hot and I never --- listen to me never turn it on - I can go weeks and not watch that TV and the box is still hot - I need to do a service call to check on that - thanks for reminding me - I don't think that's normal
I swear I just got all my hook-ups today and all 3 of my boxes get super hot and they've only been on for a few hours. This truly needs to be looked in to!!!!
How do I turn on the cable box?
There is a round button on the box itself
Thank you!
You're welcome
Thank you
You're welcome