Fitbit Charge & Charge HR 2 Factory Reset New Version
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- Опубліковано 15 лис 2024
- Fitbit Charge & Charge HR factory reset guide.
For Charge 2 see link below:
• Fitbit Charge 2 Full F...
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The updated version of the one I posted back in January 2017. Hopefully this one is clearer and easier to follow.
This method requires some careful timing so it might take a few attempts, but be patient it will work.
It is for Fitbit Charge and Charge HR.
Charge 2 Factory Reset Help Guide: • FITBIT Charge 2 FULL F...
The Fitbit Charge 2 requires a bit of a workaround, that I have shown here: • FitBit Personal Data E...
How to Reset, Delete, and Restoring to factory settings for Fitbit Charge HR.
1. Connect Fitbit to USB Charger Cable like if you are charging your fitbit.
2. Hold down the fitbit button for 10 - 15 seconds until you see the fitbit version on the display.
3. Once you see the fitbit version unplug it from the USB charger while holding down the button.
4. Release and Hold the fitbit button until you see the ALT & white screen.
5. Release & Hold until you see the VIBE on the screen and the fitbit vibrates
6. Release & Hold until you see ERROR 0X0009
7. Then you will see ERASE on the screen you can release the fitbit button- it is now back to factory setting and all the data are deleted.
If when trying to reset the fitbit it just simply dies or you don't succeed, just disconnect the Fitbit and the USB cable completely.
Now connect the USB cable to the Fitbit, then go ahead and connect the USB end of the cable to the charger or a powered USB port, and wait about 4 seconds.
press the side button and keep the button pressed in for about 5 seconds you will see the light (sensor) flash twice then you can release the button and in about 5 seconds or so it should attempt to restart.
You can then check to see if it has erased the data.
This process WONT ALWAYS WORK the first time or in some case not at all, and you may need several attempts depending how bad or corrupted the Fitbits ROM or software is.
How do I? Playlist: • How do I?
Fitbit How To Playlist: • Fitbit How to..
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Another option for Fitbit Charge 2 ua-cam.com/video/x1iqG7NqW8I/v-deo.html
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Wow, I just got back my Fitbit account fixed, thanks to *hack_trust2_* on IG.
After the factory reset how do you get it to work again I don’t know what to do
Thank you so much! I couldn't figure out why it wasn't connecting and therefore I couldn't update my fitbit. You're amazing!!
Happy to help! I you thought the video was good please like and share.
you are amazing ! It took me watching your video and troubleshooting this for 5 days. Thank you I FINALLY got it right I will never let it sit that long. last time I charged it was July when i was in England last SUMMER
Great news! Thanks for watching, if you could share the video that would really help us out. Have a great day
Mike, you are not showing a Fitbit Charge 2. However, for those who are frustrated by this searching like I was on the internet, I went to Fitbit itself and this is a copy/paste of the question "How to Factory reset a FITBIT CHARGE 2?" Here it is: Augusto: In regards to your main inquiry, there is no factory reset available for Charge 2 just the normal restart.
Augusto: Besides, all Fitbit trackers are not designed to save permanent data, it will only save your daily activities that it's remained on your Fitbit account. Also your tracker will reset each night at midnight, and all of your data will reset to zero.
Augusto: Fitbit takes data security and user privacy very seriously. We use industry standard methods to keep user data safe. We do not sell information collected from Fitbit products, period. Fitbit users are in full control of when or if they share their data.
Me: what is the normal restart procedure?
Augusto: Normal restart just will help to restore your tracker's system only, not data being lost.
Augusto: However, you can find further instructions by going at:
Augusto: help.fitbit.com/articles/en_US/Help_article/1186/?q=RESTART&l=en_US&fs=Search&pn=1
This is the first time it actually worked to reset my fit bit!!! Thank you!!!! Saved the video for future lol
So glad it helped you!
Please consider sharing the video if you haven't already. It might be helpful to your network of friends.
Thank you for your comments and feedback 😎
Your video is the first one that actually worked
+Colin Magers happy to help 😀
Thank you, I watched two other videos and it didn't work... Then I watched your video and then it work lucky 3... Thank you soooooooo much👍🏼
Glad it helped
thanks a lot man it works even the customer care couldn't
+Jordy Bora thanks for the comments and glad I could help you.
keep Continuing to help people
Thank you! I've been trying to connect my boyfriend's old Charge HR to my phone. Tried everything, this finally did it.
Constance V Thanks for the feedback! Please consider sharing the video and information on your social media, it really helps to get the message out there.
This one worked perfect for me. Not like the „how to“ on the OG Fitbit website. 😅
Avery Bale Thanks for the feedback! Please consider sharing the video and information on your social media, it really helps to get the message out there.
It actually works!!!!
Alisbet Bazo thanks for the feedback! Please consider sharing the video and information on your social media, it really helps to get the message out there.
Thank you! I think this worked!!
Glad we could help, also thanks for the feedback. Please consider sharing on your social media to get the video seen by others with the same problem.
Thanks, worked like a charm...
Ntuthuko Khoza thanks for the feedback! Please consider sharing the video and information on your social media, it really helps to get the message out there.
Can you please tell me how to delete the last logged data on fitbit app, on the website it shows, go to your account and tap the image of your scale then click on recent weighins and then delete them, but I am not able understand the ' click the image of your scale' part...
a close-up of the watch while you do the process would be great, but great video anyways
Any ideas on how to factory reset the Fitbit Blaze?
Brilliant, thank you, worked first time :-)
my "off" icon for bluetooth is not visible on my surge. I need to "off" bluetooth and then "on" to allow me to sync. watched your factory reset vid but not sure if that would solve my issue
+Graham Dennis do you mean the Bluetooth classic on pair and off setting in the settings part of the surge?
But with the HR2 new charger, you can't take it off and keep holding the button.
you don't have to unplug it from there, just unplug it from the power source
Check my new video - hope it helps ua-cam.com/video/rimna2ZKBwg/v-deo.html
Charge 2, this procedure doesn’t work at all
+Hydrophish see my newer video for specific charge 2 reset guide
ua-cam.com/video/rimna2ZKBwg/v-deo.html for the Charge 2
Doesn't work for me! i do the first step 3 seconds, then 8 release and hold and it just starts the stop watch. PLEASE HELP!!!
Do you have the charger connected properly? This is very important for the procedure to work. Try cleaning the contacts and ensure the charging notification appears before you start the procedure. Let me know if this solves the problem. Good luck and thanks for commenting. It's good to get feedback good or bad.
I'm facing an issue with my hr I need your help. All the data such as steps and heart rate are 0.in addition when I tried to erase and restart it I didn't work because the battery sing didn't show and I tried several plugs. Also, I contact Fitbit support and they said buy a new one!
but how do you do for the fitbit charge 2 pls i having troubles
Sean Sew you are making no sense lol
Check my new video - hope it helps ua-cam.com/video/rimna2ZKBwg/v-deo.html
I have a Fitbit charge HR and I did something to the screen so now it has a little tiny dent in it. I was wondering if there is any way to fix that?
Also the display won't show up ether so I don't know how many steps I have or my heart rate.
Sounds like you need a new tracker. How long have you had it? You might get a discount against a new one if you contact fitbit support. Alternatively you could get something like the xiaomi mi band. for only £20 inc postage these are pretty much the same as the charge HR check it out here uk.gearbest.com/smart-watches/pp_362705.html
please show how to do with charge 2
just posted new video for Charge 2 reset from App ua-cam.com/video/rimna2ZKBwg/v-deo.html
i have a used fitbit charge 2. how do i reset that model please? I done it with my old one but with the update on my smart phone it dit not work anymore. can you help me please?
Okay if it is a used one. It is really important for the previous owner to remove the device from their fitbit account. Even if the device doesn't sync with the old owners account it will still be trying to reach establish the connection. Essentially blocking any new connections. If you don't know the status then try connecting with the Fitbit help desk and they might be able to remove the device from the old users account. Do you know the previous user?
Nobody ever does a video showing charge 2. Will you just do it so I can reset my wife's charge 2. Or tell me if it can't be done.
+kirk perez it can be done, I have just made a new video showing how to. It will be released shortly, probably by the end of the week. Basically go to the app and choose the devices, then remove the charge 2 from the account and the Fitbit servers will send a reset pulse to the device and it will start to erase the device. It will show the Fitbit web address when done.
plz post it soon
+Sarosh Mevawala video is recorded editing is being done will be out Wednesday if all goes well
It is posted now check it out and see if it works for you. ua-cam.com/video/rimna2ZKBwg/v-deo.html
Here is the video for Charge 2 ua-cam.com/video/rimna2ZKBwg/v-deo.html
does it have a watch?
Yes that is really it’s primary use
thanks, Jesus saves
Hi I was hoping you could help me.. I have a fitbit inspire HR it was low on battery so I put it on charge. Ever since my fitbit won't power back on and it only vibrates. The screen has gone completely blank, and occasionally a smiley face will show and then again it will blank out. It doesn't show whether it's charging nor does the sensor on the underside blink .
Have to tried cleaning the contacts with alcohol? Might be it isn't getting enough charge?
Can't connect a second hand Charge HR, so thought I'd do a hardware reset. Followed your exact steps to the T, but I can't get it to work. The device ends up going to stopwatch function. Quite frustrating after many tries. Any ideas what I may be doing wrong?
Let me check
@@mikesunboxing No worries I managed to fix it. No idea how, but it works!
How to factory reset the fitbit blaze?
How To Reset Fitbit Blaze? Okay so find the Back and Select buttons on your Fitbit Blaze (left and bottom right). Press and hold the Back and Select buttons for about 10 seconds, until you see the Fitbit logo appear. Release the buttons. Or to erase data log into the Fitbit website or App, then select the options cog, then the fitbit device and scroll down and choose remove device from account. This will sent a coded message to the device to start its factory reset process. When it has done it will either show 0000 or the fitbit setup URL. Hope this helps you. If it does please consider subscribing and sharing the video on your social media sites. Thanks for commenting.
+Jazzhippy check my other new video it's the same process! ua-cam.com/video/rimna2ZKBwg/v-deo.html
hi I have a small problem .I barely bought a few hours ago after an interruption in the update my fit bit charger no longer shows signs of life
if it turns off during an update that is bad, i would return it or contact fitbit support, i don't know of any way to force a new update to it
I have a fitbit inspire 2 how do I fix it after a factory reset
the reset should have fixed it? does it still not connect?
@@mikesunboxing no it won’t do anything
@@mikesunboxing it just said downloaded 6-18-21 I try to tell blue tooth to forget the device just where I could download it back I have an inspire 2 now the screen is black can it be fixed or is it dead I’m so frustrated with it the pulse or heart beat started glitching and not working so I thought it would fix it can it be fixed will Walmart fix it
If I knew it would cause this kind of grief I would never factory reset it
@@mikesunboxing no it won’t do anything 😢
Where is the Charge 2 reset?
I have the fitbit charge 2 the one where the charger like clasps onto it so there is no way to let go of it so helppppp please
+Kayla Steele check out my other video that walks you through the process of removing your account and using another account to override your data. Or you can just reset it by holding in the side button whilst charging
EEEK - went through the process and now it has gone blank and nothing happens!
Linda try the following,
If when trying to reset the fitbit it just simply dies or you don't succeed, just disconnect the Fitbit and the USB cable completely.
Now connect the USB cable to the Fitbit, then go ahead and connect the USB end of the cable to the charger or a powered USB port, and wait about 4 seconds.
press the side button and keep the button pressed in for about 5 seconds you will see the light (sensor) flash twice then you can release the button and in about 5 seconds or so it should attempt to restart.
You can then check to see if it has erased the data.
This process WONT ALWAYS WORK the first time or in some case not at all, and you may need several attempts depending how bad or corrupted the Fitbits ROM or software is.
@Doglover987652 A same
It showed the word vibe and just kept vibrating. It shut down but when I turned it back on it had all of my stats still there
Keep trying it should work eventually
mine doesn't have a side button, so now what?
what model do you have?
My hr is stuck on erase and can not seem to get it off erase please help
+natalie beem try going through the process again from the beginning. Or press the side button down for around 30 seconds
it didn't work at all, it wont erase still has a former owner stats.
Check my new video - hope it helps ua-cam.com/video/rimna2ZKBwg/v-deo.html
how about factory reset Charge HR?
This is the process for the Charge HR. Do you mean another model?
Check my new video - hope it helps ua-cam.com/video/rimna2ZKBwg/v-deo.html
The process works up unitl the white box, it displays for about 2 seconds then it just goes away like nothing ever happened any ideas?
not sure sorry
What about fitbit 2 after update cannot switch on again... How to downgrade to the prevoius firmware..greeting from Indonesia
not sure if that is possible sorry
@@mikesunboxing okay... Thank you Mike.. 🙏
Well...I did what you said, and now it has turned off and WONT TURN BACK ON!!
leave it on charge that should wake it up
My says "OFF" on the screen. And won't show the charging icon or anything else. Any tips?
that is a new one for me?
I called Fitbit.
I had to hold the power button for 30 seconds and it reset.
Glad you got it sorted out
charge two plzzzzz
Here is the video for the Charge 2 ua-cam.com/video/rimna2ZKBwg/v-deo.html
My Fitbit charge 2 won’t charge
try cleaning the contacts with IPA
It didn’t work
What are you trying to do reset? erase? give to another user? Give me some more feedback and i'll see what we can do to sort you out.
All this does is turn my notifications on and off
sorry to hear that
Useless. Only does it with fitbit HR.
Another upset person that has a Charge HR 2. The title of this video is misleading - you can't do this with the HR 2.
Sorry this is the link you need. ua-cam.com/video/rimna2ZKBwg/v-deo.html or you can overwrite the data on the device from here. ua-cam.com/video/x1iqG7NqW8I/v-deo.html