Want To Upgrade Your Hotel Room? | Confused how to ask for Room Upgrade

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  • Опубліковано 5 жов 2024
  • Hotel Room Upgrade. How to talk in English with the hotel manager to upgrade your room. Don't worry check out 'Hotel Room Upgrade' English Conversation. Hotel basic English Communication.
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    Transcript:
    Receptionist: Hello, Good morning Sir, Welcome to The Peninsula Group Of Hotels!
    Client: Hi, good morning.
    Receptionist: How may I assist you, Sir?
    Client: I have a reservation done for 12th of June under the name Mr. Beckett. I was wondering if you could upgrade my bookings.
    Receptionist: Just a moment Sir, let me check.
    Client: Sure.
    Receptionist: Yes Sir, you have booked a deluxe room for three nights, right?
    Client: Yes.
    Receptionist: Tell me how may I help you.
    Client: Actually, two of my friends are also planning to visit the city during the time. So, by any chance do you have an occupancy of a similar kind of room?
    Receptionist: The same date?
    Client: Yes.
    Receptionist: Yes, Sir we do have a similar kind of room but with twin beds and not a double bed. Is that suitable?
    Client: Yea, that's fine.
    Receptionist: So, should I book the same under your name?
    Client: Yes, you can do that.
    Receptionist: Sure Sir. So now you have two double occupancy room booked for three nights on and from 12th June.
    Client: Perfect!
    Receptionist: Anything else Sir?
    Client: No thank you!
    Receptionist: Ok, Sir. It was nice talking to you. Have a nice day.
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