I always replace the word ‘I’ with “the company”. “The company” has these expectations. “The company” is expected to have these things ready for the customers. It depersonalizes it and that's where a lot of the emotion and the emotional response comes from your staff and customers. Many business owners are overly verbal! We can't hold employees accountable for a policy that doesn't physically exist. We can't hold them accountable to an SOP that doesn't physically exist. Get things written down to avoid hearing “you never told me that”.
Crafted nicely. This is one of my personal challenges, running a restaurant with so many different personalities, a few people with negative mindsets slip through the hiring cracks, and it can be extremely draining when your a very optimistic and bubbly person. I'll add some of these tips to my arsenal
We're happy to hear that and hope that these tips have aided you in the restaurant. We hope you don't lose that positive personality, it does make a difference to those around you.
I always replace the word ‘I’ with “the company”. “The company” has these expectations. “The company” is expected to have these things ready for the customers. It depersonalizes it and that's where a lot of the emotion and the emotional response comes from your staff and customers. Many business owners are overly verbal! We can't hold employees accountable for a policy that doesn't physically exist. We can't hold them accountable to an SOP that doesn't physically exist. Get things written down to avoid hearing “you never told me that”.
Crafted nicely. This is one of my personal challenges, running a restaurant with so many different personalities, a few people with negative mindsets slip through the hiring cracks, and it can be extremely draining when your a very optimistic and bubbly person. I'll add some of these tips to my arsenal
We're happy to hear that and hope that these tips have aided you in the restaurant. We hope you don't lose that positive personality, it does make a difference to those around you.
Do not work in some government institutions and leave immediately 🤦🏽♀️