Tesla Model 3 - Three Year Old - Reliabilty, Experience & Teslas Way Of Treating You!
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- Опубліковано 12 тра 2024
- The Tesla Model 3 or 'Teslackle' as we call it, is now over 3 years old and has done 44k miles. So after all this, would it be something I'd still recommend? Or is the issue still the company rather than the car?
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Excellent review. Honest, unemotional, fair, balanced, and click-bait free. I agree with you on all counts. The product is great, the company is too full of itself at the moment.
For what it's worth, when I bought my first Tesla it was completely different. From purchasing and delivery to car service and owner experience, everything was better.
Ya, but Tesla owns its service and sales. And company has to sell and service many times more customers with same staff, as u can't increase staff to high levels.
@@archigoel you can’t increase proportionate to increased sales? Sorry, but that is absolute nonsense.
@@archigoel”you can’t increase staff to high levels”
Why can’t Tesla hire more staff? It’s something that every other company around the world does naturally when their business grows 😂
@@sultanoftippoo3857many places are having difficulty finding good help.
@@sultanoftippoo3857 Of course they hire more when needed. That is just common sense.
Here in the States my Model 3 will be 3 years old in September 2023, it is an SR+ also, still love it , no big problems , first set of tired were “ rubbish” as you say, second set is much better , and if had the front driver side controlling arm replaced and the left rear tail light replaced because of condensation, all done under warranty. No other problems , love the over the air updates, but I kinda miss the additions on the newer cars , like the automatic trunk, and the chrome delete, but I still love it , will continue to drive it as long as it holds up, for ten more years even. I remember when you first bought yours! Long time viewer of your channel when you had your Leaf.
Great review, we've had our rwd 2022 for 1 year now and 50,000 km and had only a minor trunk strut alignment at the beginning (was coming down crooked). But the panel gaps and fit were great. Side note, I especially appreciate the excellent vehicle dynamics when driving on a curvy back road.
Hello from USA - thank you for the very useful and timely video!
My Model 3 LR AWD is almost 3½ years old and I started getting the control arm creak a few weeks ago after a long journey in winter weather. Will get it booked in soon. I get average 275 Wh/mile over the lifetime. I've never charged it beyond 95% so I don't actually know how much range it would have had new!
As for other noises, the cabin is pretty silent usually apart from occasional rattles from either the passenger seatbelt metal bit or the rear shelf Isofix flaps on certain road surfaces.
Other than that and a similar intermittent SOS button error that fixed itself 18 months ago, zero complaints and no service trips. My panel gaps were thankfully all small and parallel upon delivery!
One other thing, I've got the slight condensation in the rear light clusters issue that I might ask them about too, although it really doesn't bother me. If they want to fix it under warranty they can go ahead!
Just had that creak fixed on my Tesla Model 3 on May 8th in Canada. They did it on my driveway. They replaced the upper control arm on both sides. It was only creaking on the left, but I wanted it done on both sides. Not very expensive. Very happy with the result!
Great video. Thank you for your honest opinions!
Bought our SR+ in October 2019 when they first arrived here in Australia. Covered 68,000kms so have 12,000kms and 7 months warranty left whichever comes first.
Really good experiences here but from user forums it appears our Brisbane service centre gets universally good reviews and always has. Two more centres have been added in the last year both a little closer though most servicing is carried out by mobile service and that has been excellent.
The issues we have had have all been boot-related. First the rear camera had to be replaced and recently the internal trim on the boot had come unclipped (broken clips). Both of these are because the boot is heavy and has to be closed firmly. Only one set of tyres and we have replaced the cabin filter twice (necessary here due to the high humidity).
We also had a software issue a couple of years ago. Sorted out more quickly than yours but the upshot is that we no longer have the data for efficiency prior to that issue as it reset though it didn’t reset the total mileage strangely.
Love the car. No panel gaps. One collision when a driver drove into it in a town car park when nobody was in it. Very loud alarms and notifications on the app meant my wife left the store to deal with the driver. Has lost about 12% of its original range but almost all of that was in the first year. Will probably keep the car for 10 years + by which time it will no doubt seem pretty prehistoric by EV standards.
Does it snow where you are at? How has it been in poor conditions?
My M3 SR+ (picked up March 2020) went back with just over 76k miles on it. Total servicing cost over the 3 years... £800 on tyres. Only issue I had was the squeaking top arm drivers side, Tesla Leeds booked it in and replaced both. Best car I've had the pleasure of leasing, well, until my Model Y turned up a couple of months ago 😁
Similar experience, paint work issues on collection, told I had to take it but they would book me in 2 weeks to get sorted. 4 trips and 6 months paint work sorted save for chips I’d picked up in that time they wouldn’t touch even though it was on the same panel they were fixing.
I appreciate your frankness.
I love your honest review man! thank you so much!! do you think if you got that in written they would of fixed the panel gap? I mean what if they said no we don't have it in writting. It is also good to know their small prints that says " it is within Tesla range of size or something"
Excellent video
Driving My model S 100D for almost 5 years now and, except for the typical things these models had and were solved for free, I’ve practically didn’t have any problem. I went for service twice, 234.000 km for front brake pads and at 285.000km rear brake pads. Now I’m at 327.000km and some issues are coming up. I’m planning a bigger service over the (horrible) app and let them do everything needed for the next few years. The costs of ownership has been less than 2000,-€ for service over almost 5 years. Of course not counting tires, wipers and broken windscreens. And I’m still charging for free😎 No doubt for me the best economic car I’ve ever had. But of course not perfect…
That's 65,000 Km/yr or 260km per working day. You need to get a life.
@@csjrogerson2377 shut up. Maybe he has a lot of commuting.
How's the battery holding up? Has the range significantly decreased? and if not then how far has it degrade in terms of range??
I love all the glass, so fresh and airy…
Interesting about service cost. I went on a Hertz car rental site to hire a car in Spain and was amazed at how cheap it was to hire a model 3, it was cheaper than a Insignia. Car hire companies must be buying loads after the price drop.
Thanks, good review. I have a Honda Pilot 360.000 Km, never a problem. No squeks, no freezes.
Feels like your comments and views mirror my own...Nice car, shame about the after sales service. Like you, I was advised that they would fix panel alignment issues. After waiting several months for an appointment, I took a day off work to deliver it to them (3 hour round trip), and when they inspected it, they informed me it was within 'tesla tolerance'. I also found a small scratch that had been incurred and then touched up while in their care...refused to admit it or remedy it...looking for an EV for my wife, but don't think it will be a tesla, especially if they're opening up the SC network...😊
My Tesla Model 3 Performance (Made in China) was collected new in September 2021 in mint condition.
Now done 22,000 miles in it, charged at home mostly.
Brilliant car.
Thanks for the video. Just placed a deposit on a 3 year old model 3 with 26k on it. Was a bit nervous about purchasing used but this video has given me more confidence in it being a sensible option.
Great video, funny you should mention the brakes, yes unless you actually use them the discs do corrode over time from lack of use from regen.
Excellent and well balanced review. I picked my long range m3 up from Leeds 1 week before the first lockdown, so very similar situation to you. Had the creaky front suspension replaced a few months back. Had a fogged rear light unit replaced a couple of weeks ago. Other than that only cost has been tyres and screen wash. Excellent car for our needs which is visiting family in Edinburgh and Plymouth from our home in West Yorkshire. I should add that I watched your channel when you had the Leaf and bought one myself 5 years ago but swapped it in for the Tesla because of battery overheating on our long trips. Tesla has been the dream solution for us.
Got my Model 3 around the same time as you
Long range one had a water leak in boot repaired by Dartford service centre bit of a faf with insurance on loan Beat up S I got
Had water in rear lamp changed by a ranger at
My work.had rear tyres changed at 26000 miles MOT passed with advised on front tyres
will change at 30000.Got a few rattles panel gaps are good everyone at work went over it
Could not fault it. Best car I have owned in 40 years of driving
ABSOLUTELY AMAZING update, thanks very much.
I purchased my M3P exact same time as yourself (in Scotland) and have had no issues at all. But I found you video truthfully and beneficially informative. Well done 😁👍🏾
Excellent
I'm glad I have watched this as I'm now not convinced about Tesla ownership. When spending your hard earned you don't need the hassle. Thanks for the vlog.
My SR+ is 2.5 years old now and I also collected it from Leeds. Sadly the battery was almost empty, so had to fully charge it using the supercharger at the dealership in order to get home.
I've only done 4K miles so far, but the car has been faultless. The only problem I have is that during winter the inside of the windscreen gets soaked with condensation and I have to squeegee to clear it!
I’m 3.5 years into my M3P ownership, this review is spot on with everything said.
My only other gripe is that I’m one of the gullible people who bought FSD with the promise that it would work by “the end of the year”. What a waste of money , makes me feel robbed of nearly £6k
Surely you could take them to court for that and get the money plus interest ?
You’re not alone me to !
@@majordelays4909 taking a big company to court is the most keyboard warrior thing ever, good luck with that lol
You’ll make it back in some future court case presumably?
Here in America FSD is virtually there. My last disengagement was when I did not see the truck behind me accelerating and moving into my lane/car. Tesla 1 me 0. It's mind blowing how it went from an expensive party trick a year ago to basically being done, I believe the current specs are 5x safer than a human, and that feels right. When I "drive" places I'm just along for the ride. I'm quite happy I bought FSD.
Very informative, thank you.
Can you do a video on how you cope day to day without buttons for the radio and heating?
There are buttons for the radio and the heating doesn’t get changed beyond on or off.
Good morning from France I have recently sold my early 2022 Model 3 rwd that also had 1 annoying panel gap on opposite sides of the bonnet but otherwise over the 20k km was perfect and I had absolutely every intention of keeping my car for years but as the EU ecological grant is so good we decided to go ahead and purchase a new Model Y as with all the EU grants in place it brought the new price down to 33k euros and the Model 3 was sold for 48k 3 months ago while the demand here in France was so high especially with lots of towns squeezing thermal cars out.
My only concern with Tesla is what is my eventual what my dealings with a service center going to be like.
But like you on autonomy I really can't grumble with a average of 129wh per km not sure how that translates to miles just that it's tons better than a friends ioniq 5.
Excellent refreshingly honest video, thank you👍
I talked to a guy in a parking lot and asked him how he liked his 2019 Ioniq. He replied that he bought it new, and has had zero issues. I didn't ask him how many kilometres he had travelled though.
Bought my M3LR Sept 2020 and 66,500 miles later the only thing its been in to SC for is the control arm squeaky thing to be sorted out. I've replaced 2 sets of tyres, had the tracking done once and a couple of gallons of washer fluid and that's it. The only thing that really pisses me off is the wiper sensors issue. Why Tesla hasn't sorted this one out is beyond me! I'm keeping it with the aim of getting 250,000 miles out of it. The way its running at the mo, I'll expire before the car does! 😉
Going with a Kia ev6, thanks for the vid.
OMG! I have been watching your channel since you had your Nissan Leaf! Has it been three+ years already? 😱
I have the same year and make only the very basic standard range. Same mileage too. I've had zero maintenance cost. Best commuter car ever. Just have the stinky AC which means I need to change the air filters. I know there's a DIY way to do it but you have to break your back to get to it. Unfortunately the don't come to your house any more to do that service and you have to take it in. That's good to know about the brakes.
Mine is nearly 3 yrs old, I agree with everything you said! My experience when picking it up wasn’t perfect, they did deal with the issues that for a new car shouldn’t have been there. Nearly 40k miles in mine and the same, zero service costs so far. I’ve had 2 tyres through punctures.
That'd be the weight then.
This video could not have been better timed, I'm looking seriously at picking up a Tesla Model 3 as the second hand price is much better value than I would have expected. Test driving one one won me over straight away. More comments to follow...
Thanks EVM. As an EV owner for nearly 5 years (Zoe 22kWh and currently Kia Soul 30kWh) I am very happy with EVs as cars but have recently been let down a couple of times with the infrastructure in the UK which simply isn't keeping up. I am therefore seriously thinking that my next car will be a Tesla model 3, not just for the car itself but for the supercharger network. I've been researching it a lot, as you do, and have been impressed by the efficiency they give. My only remaining concern was the reliability, as I'd constantly read about Tesla build quality. It seems that your review confirms what I had surmised, it is no more likely to let me down than any other car, but I might have to put up with a bit of misalignment or similar. I can live with that given the other benefits. Thanks again, Tim
Well don't. Tesla has a lot of issues. Plus BYD is coming to kill them with much better quality for a cheaper price. Non-broken software. Better batteries. Etc.
@@fredpuntdroad8701 I have to disagree, the two areas where Tesla get it right are software and batteries. You can criticise them for a couple of things but not these. EVM is confirming what I have found and by speaking to people who actually own Teslas, yes you may get a badly put together one but they are not so bad that the car would let you down and you are unlikely to get one that is so bad that it would detract from the ownership experience. As I intend to buy used anyway, I could spot most issues likely to bother me. In my experience, reputations tend to be exaggerated both for good or bad. I've had Volkswagens and Hondas and know people with Audis and Mercedes that don't seem any better or more reliable than the Alfas, Fiats or Austins I have owned. If I'd listened to popular opinion I would have missed some of the best cars I've had the pleasure of owning.
@@fredpuntdroad8701 byd is too damn slow. It should be here now not keep delaying it.
Very different experience to mine... model 3 SR+ the ext issues I found at delivery (pai t missing, cloar coat drop, fender to door gap nok, scratched front tow eye cover) were sorted after a few weeks when they came with a replacement Model S for the 2 weeks it took them to solve the problems. 12v battery died.. they came to my work place and sorted it in the carpark. A connector issue that disabled all auto pilot functions and regen braking and some safety equipment... they took the car on a flat bed and left me a Mercedes S class as a curtesy car for a week or so.. no questions asked.. for me the experience was perfect.. door check arm and armrest noise all sorted in warranty while drinking a coffee for an hour or so. I'm past 50k miles so just out of warranty... fingers crossed it will stay reliable
You handle stress well🙃
85,000 miles and 7.5 years with my model S on the original set of brakes and discs and still got life yet in them according to the chap that does the MOT!
Hi Andy. Good review of what it's like to own a Tesla. I bought a second-hand Model S that was a year old and had done 20,000 miles. I had a couple of minor mechanical problems that were easily sorted under warranty, and after 3 years of ownership, I had added 73,000. Trouble-free. That car drives the same as it did when I first got it. It's lost a little range. When I first got it it would do 300 miles on a full charge. It now does about 282 on a full charge. So, I enjoyed that ownership so much I went and bought a newer second-hand Model S just recently that only had just under 10,000 miles on the clock and again I am extremely happy with it. Oh, my old one is up for sale at Derby Trade Cars if anyone is interested :)
When you say you sorted out the panel gap issue yourself -- more details please as I might be in this position soon and I'm no DIYer great video
Paid someone else to do it.
Tesla model 3 are lovely but I feel the model Y will be the one I buy & great review my friend 🙏👏
Just picked up a 69 plate Model 3 Performance in blue with white seats and 24k on the clock and I am in love! Hands down the best car I've ever owned and driven. No issues yet with the screen etc. My only gripe is that there's a few scratches on the B pillar which I believe is common. Pulls like an absolute train. The plan is to keep it until it no longer functions. Hopefully I'll get a couple hundred thousand miles out of it.
Treat it correctly and you'll have no issues at all. The white seats are great, but worth a ceramic coating if you wear dark jeans a lot. (No issue if not, just a bit of Elbow grease with hot soapy water every so often).
Other than that, welcome to the family. It's a truly great car.
@@TheTrueWelshIdiot Thank you very much. I'll look into the coating as I do tend to wear dark jeans and I have kids that will no doubt climb all over it haha.
@chrisbannister1233 I've a dog that clambers muddy paws everywhere, honestly, they come up like new everytime. It should be remarkably child proof! Enjoy every BMW and Audi driver you see wanting a go at the lights, it's almost like they have a need to race! (Other cars too, but they are the absolute worst).
@@TheTrueWelshIdiot Oh wow that's good to know! Haha I've had a few encounters but honestly the acceleration is terrifying and this is coming from a BMW i3s... they are worlds apart!
How are things a year on? I’m planning the same thing - with a few year used tesla best bang for buck to ride to the death 🤣🤣
Still happy with my vauxhall ampera so not quite going full electric yet 😊
The creaking is the top ball joints they have got water In Them there is an updated top arm which rectifies the problem.
Nice vid
Hi EVM, is this a Fremont factory build?
Just curious because that's the one that's on their oldest processes. The Shanghai and Texas ones seem to come out more consistent in fit and finish.
We have bought our first EV, a 2 year old ID.3 1st with 11,800 miles on the clock. Even though it is over 2 years old it hasn't had a first service and the car estimates 40 weeks. VW say that it is overdue. It has had one issue which was resolved under warranty and that was a dud 12v battery.
We are currently getting more than 4 miles/kWh which is way better than I could realistically have hoped.
I am getting Cleevely EV to do a full end to end check and service in a few weeks and expect a replacement pollen filter, a clean and grease of the front brake disk calipers, a test of the brake fluid confirming that it is still in excellent working condition, lubing of locks, catches, locks, etc. and very little else.
My one disappointment with EV ownership is the dire state of public charging in urban areas. There needs to be a hefty push on this because there are only ever going to be more and more EV's on the roads in the coming years. Thankfully our reliance is almost nil so it doesn't worry us but it will deter people who live in housing without charging or who travel 200 plus miles on a regular basis.
I picked up my m3 SR+ around the same time as you and it's been interesting to see your experience Vs my own. I am about to return my m3 as it comes to the end of its lease, I have enjoyed the car. Had very few problems but the main one that continues to be an issue is the driver side door pillar trim constantly falls off. This has been replaced by Tesla but continues to happen to the point I can re-fit it with my eyes closed.
I would have another as they are fun cars to drive but only as a lease as I would hold concern about the car build quality past it's warranties.
That sums them up really ok to lease but you wouldnt want to spend your hard-earned on one.
@@MrAvant123 well you still spend your hard earned on a lease and you get nothing back once you return the car?
@@hasanshat perfectly sums up the German car experience as they are only good for leases.
I think it depends on far away you are from a repair center. Right now, there are all kinds of repair for regular cars.
I am in the United States, and my impression is that Tesla service has improved, especially this past year. When I had a question about battery condition, a Tesla employee called me and gave me a complete readout of the cars last trips and performance. My issue turned out to be phantom drain.
Phantom drain is caused by?
@@savedfaves pre-heating the car or battery is the big one. Dog mode, sentry mode etc. Anything that uses the battery power while the car is parked
Agree, being able to directly message technician on the app is great. Well done Tesla Chester👍
Thanks for your feedback Elon
When you’re at the bottom any “ improvement “ is easy.
We have had our 2021 Model 3 LR AWD for just shy of two years (June will be two years), I have had it into service a couple of times for just minor things. I have a creaking in the door that is known and will be fixed and a rattle in the HVAC that is probably a fan going a bit wonky, it will be going in for those two things and I should end up with a loaner. My wife and I both really like the car and if the economy wasn't going down the tubes we would buy another one. Here in the US the Supercharger network has no comparison right now, so if you want a single car to just do it all .. the Tesla was the most reasonable choice out of an EV.
Nice honest review, Tesla needs to fix their company but .. that probably wont happen anytime soon.
I owned a fiat 500 ev which spent 3 months in the garage with electrical faults. I was given a loan car through Enterprise. They insure the car but it was up to me to ensure my existing insurance covered 3rd party.
Great video and useful insight into ownership.
Had to take my vehicle to my mechanic the other day and got onto subject of Tesla, his advice was don’t touch them as the build quality was up there with the worst he’s ever seen. Not owned one so can’t say personally but guess there’s a reason they are stacked up in fields and reducing prices dramatically. Far more choice out there now I guess.
74k miles on my LR Dual Motor in less than 3yrs and no IT or screen issues on mine but had a few suspension issues under warranty. I had his squeaky steering as well. Weirdly though I've replaced 3 windscreens, 1 roof panel and 1 rear windscreen in that time. Way, way fewer reliability issues than my Audi A6 Avant which spent months in teh garage, no collapsed suspension as I had in my Merc E Class prior to that. I'll be sticking with Tesla for the next car.
Nice video. They can be hard to deal with, HOWEVER I upgraded from a Porsche Macan S to a Tesla Model 3 Performance back in 2020, yes I consider it a upgrade, Tesla Rangers are amazing at coming out to fix issues. I called Porsche centre Nottingham and Leicester over 20 times to try and book in a service, no calls back, huge wait times, no courtesy cars. In the end I was filling up one day, paid the £95 got in the Macan and the range said 315 miles, I went home, looked at the range on the Tesla, and bought one straight away and was driving it 15 days later. That’s back in 2020. We now have the 2020 Model 3 Performance, a 2023 Model Y performance and I’ve just bought another Model 3 long range for my work. Would never drive another car, even if the windscreen wipers are absolute rubbish.
I just purchased a 23 model 3. Unfortunately it was raining and I couldn’t inspect the exterior very good. The next day after I got it home I found about 6 to 7 problems with the paint. I just can’t understand how the manufacturer and dealer would let something like that get to the customer. Other than that I do like the vehicle.
I have the same situation with my apartment, I have down payments... I know that feeling. Hardwood floors (chips on clearcoat) are not ok, I do want sign up documents until that is fixed, not later but now!
Had the same experience with the "within spec" nonsense after a promise to fix it on delivery day.
Thank you for a really informative video.
Collected a new Model 3 LR 5 days ago. Completed 500 miles and impressed with the whole experience. Tesla contact and customer experience has been excellent. The car itself is an engineering marvel. We tried a 2021 LR which I thought had a firm and rather crashy ride. The ride in the 2023 version is much improved, providing a great balance between sporty handling and comfort. No creaks and no issues. IT and charging all work easily. Let's see how it goes.
I worked for Honda for many years and panel gap was very important making every gap was even.
Cause Honda is A GOOD company
Just as reference: I have had my corolla (non hybrid) for 3 years next month. Did 52.000km with 3 planned services. Each service I could just drop the car off in the evening and get a loner car for the next day. So I never had to take a day of work. This didnt cost extra since I had a service package on the lease anyway. Also my 1st brakes are fine aswell. The car was quite cheap for the time but I am switching to an EV aswell because the fuel costs are just getting too high. The thing needed 6,6 L / 100km average and the fuel ended up beeing 19% of ownership cost. The thing is just too thirsty for a modern car.
The only issues I had was a rear window switch which was not properly clicked in from the factory and then fell in the door. I didnt mind so I it was fixed on the first service. But all in all I would say that car gave me less troubles than your M3.
Sounds like you’ve enjoyed your M3 as much as I have mine.
Spot on. Stockport were wonderful with my M3LR - new on 14th Mar 2020, and car has been brilliant. Wife's Model Y was handed over last June filthy and with 1 dent, and door edge paint scraped off. Trafford Park tried to bully me into taking it but backed off when I quoted consumer protection etc. Two days later, car handed over in perfect order. But I agree, if things don't go right, it can feel lonely. Ace channel (and that from a Lancashire lad).
I suspect your car had a minor bump in shipping transit. Bumper was probably perfect when it left factory
Tesla say you need replace cabin filters every 2 years so you should have hepa filter change.
Your break fluid should have been tested every 2 year and replaced where necessary.
And tyre rotation ever 6500 miles.
Brakes and callipers cleaned and lubed every 12500 miles.
I have a 2020 Honda and it’s just done 40k miles and it’s not had a single issue whatsoever. It feels like new and drives like new, wouldn’t really say this Tesla has been reliable if the main feature that impresses people fails (the tech). Tesla is a technology company that makes cars in my eyes hence the silly hardware fixes to stop things from breaking its like driving an iPhone. They don’t operate like other car manufacturers who make the mechanicals first then think about the software afterwards.
what kind of battery do you have in it ? also did you supercharge all the time ? and how much of the Battery capacity did you lose ?
Great cars as long as you don't have a bump in them - then they right it off if the battery is compromised or suspect. One rear-end shunt from an old banger and your car's toast
Pretty interesting review and it looks like you have had a great owner experience! That is good to hear.
We had a Kona EV for 10 months and put 44000 km on it with 0 problems as well, our new Ioniq5 is a great vehicle as well.
We put on approximately 60,000km a year and do a lot of roadtripping which was a small challenge in the Kona, the Ioniq5 is great for it. We considered a Model Y but just cannot do the big screen infotainment thing....other than that a lovely car. I understand why younger people love Teslas though, me I am old and not interested in all the cool tech.
Manufacturers are all a bit of a pain in the ass when it comes to service, I am lucky in that my local Hyundai dealer is exceptionally responsive.
Anyway, glad you are pleased with the M3, great car!
Mike
Dealer backup is exceptionally important, especially no quibble or playing fair backup. I buy Toyota's for that reason. Not always the best looking car but they are reliable and the local dealer is fair. I would hate that experience you had where they promised to fix something and then months later quoted the small print as a get out. Nah. That might work in America but it won't fly in many places.
My ex sold their Honda because the local dealers were, how do I say this without getting sued, erm, inflexible over a minor issue.
I had a similar issue with my Model Y. I felt very pressured to take delivery of it despite of many fit and finish issues with the car. The delivery person assured me that Tesla would fix the problems. They fixed some issues and not others, because the panel gaps were within their tolerance. Let me tell you, only Tesla thinks their tolerances are acceptable. I was misled.
Mine is a M3LR 2021 model from China, found the panel fit and quality of external finish pretty good, I did not spot any issues. It would be interesting to see whether the Chinese factory produces better quality product? Issues have been Squeaking window, a rattle at the back (fixed by Tesla service Centre) and USB cannot be found error (eventually resolved itself after a few software updates.
Chinese made M3 are top notch unlike the US made ones.
There used to be a time when cars used to come out of factory with a "Tested Ok" sticker, means the car passed all test cases by someone but this one appears to only software tested. Do they take the car on a drive track before putting it out for sale?
So you saved a lot just not doing services ! 😊 I wonder how it’s been for others choosing other brands ?
I was considering a Tesla but looking at all the issues and the service they provide I went for Lexus instead. Similar priced but miles better and fantastic customer car
Excellent choice. Toyota reliability simply can’t be beat.
About the efficiency, my Hyundai Kona electric all year around avarage is 3.5 miles/kwh
Just for comparison.
Would be great to see a collab between yourself and the Macmaster so you can discuss the differences and practical experiences between your two cars etc.
I looked at Tesla just over a year ago but bought a BMW instead. No issues whatsoever with my current car or with my previous 3 series which had done nearly 50K when I sold it and the dealership in Exeter were almost flawlessly good (and I have always been suspicious of dealers). I sure dont like the sound of Teslas customer services.
That issue with saying they would fix and then didn't resulted in several EU manufacturers being sued in a super complaint - Martin Lewis got involved some 10 years ago as did Which?
Great review, thanks. I’ve got an ioniq5 which is great but2 problems. 1. The ultra rapid CCS charger stopped working and it took Hyundai 2 months to figure out why and fix it 2. On one occasion in the middle of winter the ignition got confused - half on half off. AA called scratched his head and said “dunno with this electric crap. I’ll see if disconnecting the 12V battery does the trick.” Which it did! I now carry an adjustable spanner with me at all times. But honestly… should that be necessary? But build quality very good except interior not what you should expect of a £42K car. Learning curve for all of us.
No it shouldn't be necessary. What a crap attitude from the AA.
For "just" £42k I expect a working means of transportation, to keep me safe, warm in winter or sweat free in summer. But if you bought an App on wheels like those new overcomplicated junks that s another story, don t complain!
So, I noticed over a decade or so that updates to my mobiles slowed them down and in one case bricked it. So now when I buy a new phone the first thing I do is turn off updates and don't update out of warranty. If your car is working 100% at 3 years 11months is there an option to turn of updates, or will they still fix it for free out of warranty if an update kills anything?
100k out of brakes is pretty much what I did in the previous ICE car I had.... the e-Niros will therefore last forever, timeless.. ;-)
Tesla service will be the downfall of the company if they don’t correct it. I own a 2016 Model X and we have had our fair share of issues. We also live about an hour away from the nearest dealership. I found out last time that unless we request a courtesy vehicle they default to Uber credits which isn’t acceptable for our family.
This is the nicest car that I have ever owned but my wife has driven Mercedes and Land Rovers in the past and she despises going to the Tesla service center and states that their treatment is terrible. She is even considering selling the Model X for an ICE car if our up coming appointment doesn’t go well.
Good idea. If you don’t like Tesla sell it and buy a different brand.
I did 46k miles in a Nissan leaf last year, not one issue with the car
Oh wow has it really been 3 years since your reveal
Just wanted your opinion, if this is okay to use on a hybrid kona trickle charger I'm going away for about a month and I am I'm not going to move the car so I was thinking of putting a trickle charger solar panel AA 21 plate
I have a Feb 2020 Model 3 LR with 22,000 miles. My ownership experience has been similar to yours right down to the creaking/squeaking noise coming from the off side front. Tesla have decided to send a mobile service out to look at the creaking which surprised me for a known issue, unless they are going to fix it on my drive which I doubt. Great car, I won't replace it until a small performance hatch becomes available AND multi charger hubs become common place.
Another good, fair and accurate review - thank you. I will be changing my current EV (a Hyundai Kona) later this year and the Model 3 is on my shortlist. The Tesla / Customer disconnect issues you've described is somewhat concerning, especially the timescales - although in your case made worse by Covid lockdowns.
I'm surprised about the Tesla Ranger telling you Tesla have all but stopped servicing their cars. I would have thought that things like steering, suspension, brakes, and hoses should be visually inspected annually to check for any signs of wear?
I looked at a used Taycan and saw the 2 years service invoice, which was basically a couple of pollen filters and a change of brake fluid, the total came to £640, expensive - ouch. Now one thing that does need looking at on a regular basis is the brake fluid because it is hygroscopic and absorbs water and moisture from the atmosphere. It is recommended that it is replaced every 20,000 - 30,000 miles or 2 to 3 years with normal driving. Not even looking at it seems to be bad maintenance or cost-cutting just to make the operation more profitable for Tesla but leading to potentially more issues down the road.
Recently changed from an ioniq 38kwh to a used Model 3 LR and I'm very happy with the change. No quality issues whatsoever the only issues so far is vampire battery drain overnight which was mainly down to sentry mode which I've turned off at home but still loses a little range even with that off. The ioniq if left for days would have the exact same amount of range as before. Also the ioniq had a heatpump which my 2020 Tesla does not have and it makes a difference to energy usage😮😮 on colder days without doubt.
The vampire drain is a bit of a myth for me. If I leave mine in the driveway with sentry off, it loses a couple of % but when driving and the batteries warm up, the range is available again. Believe it to be more a visual thing than an actual loss of charge. That being said, all batteries have less charge when cold, even the old TV remote 😂
@@RichardFoleher As I've had the car a bit longer now it seems to lose around 1% every day or two with everything off. I can only compair it to the ioniq 38kwh I had which would be the exact same % after leaving it a week at an airport. Still the Tesla is a smart car in comparison so that's acceptable. Not sure if the -% comes back when I start driving, I will pay more attention next time to see if that's the case.
@@dannyspeedthanks for posting this. I own both the ioniq 28kwh and since 2 weeks ago now a tm3 sr+ 2019 and also experience that it looses battery percentage inexplainable. I have yet to learn more about these losses but have turned off what I have learned so far . I just set tire pressures to 43 psi (3,0 bar) also to see if range is effected by this. What disturbed me though is that the ioniq really keeps its battery level without fluctuating like the tesla .
In the end I don’t really know how much energy is wasted cause when setting the limit to 80 the car needs to charge again from around 75-80 cause it has dropped over night. I don’t have the exact numbers.
Maybe I’ll learn more but I you have more info regarding this you are more than welcome to share.
Other than that it is a lovely car.
If I can calculate how much I consume compared to my ioniq and the difference isn’t that much the car is a keeper .
When assessing cost, bear in mind that after the 8 year drive train warranty is up, the car is essentially valueless. Tesla will offer you 10% of the original cost on a trade in for another Tesla, but private sales will be half that. So factor in depreciation at 12% /year over 8 years. Then add in all the aggravation of dealing with Tesla and all the issues and reflect that if you had a Toyota/Lexus hybrid the car would need some cheap servicing, but you can trust the thing. If you need to go on a 1,000 mile trip at short notice - no problem. The safety features are not going to disappear.
Wheres this information come from? Residuals seem pretty good so far on any Tesla.
The Model S was £50-60k when it came out 9 years ago.
So you’re telling me I can now buy one for £5k-£6k?
Or have you just made those figures up!
Cheapest Model S on Autotrader right now start at £20k. That’s a minimum of 30% of original value after 9 years.
Hi mate if you need a car for a video. I’m approaching 100k miles and I thrash the crap out of my model 3 performance 2019. You are welcome to do all the health checks battery checks etc. still getting a 0 - 60 of 3.09 with a 1 foot roll out using an accurate draft system. Still 293miles if fully charged. “”293 EV miles, so about 200-230
Great vids , don’t forget the biggest item you’ll need if going up to Scotland 🏴, Mossie repellent 😂😂😂😂😂
Not in April!
Chargepoint Scotland card is handy though. We got most of our charge mostly free on a trip round the Highlands last year.
Lived there 10 years evm , then wee cleggies come out anytime😂😂😂😂
How’s that glass roof working for you during summer?
I can’t help but thinking the car must heat up considerably in the summer.
I know you’re in the perfidious Albion😅, but you do get sunlight in the summer, yes?
It’s so heavily tinted you don’t notice.
How about seat comfort? Not heard the best reviews for that. I have chronic pain conditions and need to be comfy
I have a model3 and do t find the seats very comfortable compared to others cars I've owned. I find my lower back aches very easily and constantly looking for a comfortable position