Have had this problem before and leaving the vehicle overnight usually fixes it. But that’s super inconvenient when you need to use gps or other monitor features. Happened again today, found out if you press and hold the power button (about 30 seconds) and wait for it to turn off, it resets and works when you turn it back on. I knew mine had shut off because audio was still coming out. Hope this helps someone 👍
My 2021 Nissan Rogue just did this tonight. It worked when I went to work. Went to leave, put in reverse & the backup camera works. Radio has sound yet I have a black screen
@@SmokinMonkeyOG sorry I didn't mean it that way. What I am curious about is why is this issue happening? Like what's the technical reason behind its issue? Not enough internal memory?
My mistake lol I honestly think it’s the processor. When it gets overloaded instead of freezing it just cuts the screen for some reason but it could just be a poor connection somewhere. I know that a lot of other Nissans have this problem for some reason too
Same thing is happening to my 2021 Nissan Rogue, screen not working. Another thing I don’t like about the Nissan rogue 2021 is the back doors when it’s snowy and slushy and salt on the ground it tends to go in between the back doors. There’s no cover to it so the slush and the salt goes inside of the doors .
This has happened to mine multiple times, but when I have taken my 21 rogue to dealership, they cannot replicate it, so nothing they can fix, they seem oblivious to it. Now my rogue is completely dead in my garage and having it towed to dealership 🤦🏼♀️🤬😡. Last time it was at the dealership they replaced a transmission sensor as it was “bad”. I’m so aggravated as this is my only form of transportation. I traded in my 2018 rogue for this 2021 rogue and wish that i would have kept the 18!
I am having few issues with my 2 weeks old new 2021 Nissan Rouge SV with premium package. The AC when sync and set between 64 to 67 gives warm air on the driver side AC vent. This is happening almost all the time. Dealer failed to notify me of safety recall prior to purchasing my car, have to go back for repair. The monitor display even on brightest resolution setting is blur and not very bright and clear even when the brightness is set to maximum on daytime without lights on. Cheap plastic click attaching the floor mat to the ground is made of poor quality and the clip broke off. This have never happened to me. Glove compartment have no lock or valet lock . I should have paid more attention to details realizing that some of the quality and workmanship placed in this vehicle is not of the premium quality with emphasize on details. One thing for sure, and that is I am not going back to Nissan again when my lease expires.!
I agree the attention to detail is not there like in other makes like Acura, Lexus, and even some Toyota’s and Honda’s. if you’re talking about other Japanese car manufacturers.
I have the 2021 SV Premium as well, I've had it 3 weeks. The AC turned of the AC mode all together while driving down the road. The radio head unit itself has a static sound almost like a wire isn't connected corrently coming from it while I'm driving. It's not the speakers it's in the unit itself, and for some reason I can only hear every other word on a phone conversation on bluetooth, but if I turn the bluetooth off I can hear them perfectly. I was told yeesterday they could also only hear me every other word while on bluetooth. I turned it off and they could hear me great. This is craziness when I haven't even had it a month. I wasn't aware of any recalls though, could you tell me more about what type it was?
Hi, same thing happened when it was 30+degrees last week in my new rogue 2023. When I turned it ON, did reset couple of times and still nothing on screen. Screen is overheating or something? Both times it happened when car was sitting parked for few hours while I worked in very hot weather. I drove home 15-20km and did not come back ON. Came home turned engine off and back on few time and nothing. Left the car and came back after hour or 2 and then it came back ON after the car cooled off. Took it to my nissan dealer today and they said they didn’t find anything! How odd! Is it going to happen again in hot weather? Yet to see, but def not happy about the issue, as I had the car only for 2.5 months.
For about a year mine has been blanking out off. & it’s so frustrating. I depend on my gps. Last night it lasted longer and it was scary as I was in a strange area of town. I can pull over every 5 mins going 65 mph on I95.
My 2021 Nissan Rogue has 2500 miles and today audio and other controls/buttons like volume, menu, camera, etc. around the infortainment screen have stopped working including the audio controls on the steering. Tried restarting but nothing helps. Taking to a dealership this week to get it checked
I have a 2022 Nissan Altima and my screen is made like yours, and my screen was black, but when I go on reverse , the back up camera still working some how the Nissan Connect is not working and showing a black screen.
This happens to me all the time when my car is sitting out in hot weather. After the car cools down for about 30 minutes and eventually it turns back on. So frustrating. The screen is completely blank, no audio connects no reverse camera comes on. Going to try to do a reboot the audio system (holding down the power button) when the car goes back on.
I had the same thing happen to me today... ughhh I see all the same comments... I did hold the volume button down before watching the video but nothing happened... not sure if I wasn't holding it down long enough... but I turned it off went inside and watched this video... went outside to try it and when I cranked it up it was working 🤦♂️ also a 2021 Rogue SV
Have had numerous cases of this happening over the past year, and dealership is “unable to duplicate”. Finally captured my issue on video and showed to Service Mgr. Tech Line tried to say that issues were likely related to phone connection. Showed another video where phone was not connected. Dealership replacing T/S under warranty.
I wonder if the replacement will have the same issues. Since it’s so common. I hope for your sake it solves the problem! Good luck and happy to hear they’re actually doing something
I hope so. Mine is being replaced as the video also showed that screen would stay on but would be unresponsive to pushing the buttons below as well. Switching to reverse (to engage backup camera) had no effect. Audio would keep playing, but screen was completely unresponsive to input.
What I am finding in my 2019 Qashqai, the led screen goes black in the extreme summer or winter weather. I use a sunshade on my car in the summer, but when it's hot that screen gets freaking hot. Kinda like our phones when they overheat. No "tricks" just time to cool. Go for a drive, open your windows/turn on the AC and cool down your car. In the winter it's very sluggish to turn on and open until the car is warm. (Ya, I live in a spot where it goes from -30C to +30C) in a year. Fun times I tell ya
I’ve been told this could be because of the low memory of the infotainment system. It overloads the available memory from regular use and the system resets. I would take it to a dealer. I don’t think there’s anything you can do yourself to fix it
Just happened to me. In order to reset the screen, press and hold the power button (left volume dial) until you see the Nissan logo appear on the screen.
similar situation with my 2021 Armada. The display monitor will shut off and reboot, 360 camera either freezes up or shuts off as well and then the manual controls for the display monitor will not work.
Mine is not working and that’s why I’m watching this video. But it’s the first time it’s happened so I’m going to go home and let it sit and start it later. Thank you for the video.
Yeah I had the same issue on my 2021 Sentra but I had the window down the car was locked I manually unlocked it and it beeped so I used my key after that and my screen went black I follow ur advice it worked bro thankz
I had the same problem yesterday on my Citroen C5X.Completely black instrument panel.I did exactly the same as you & it rebooted ok.The car is only six months old.
Thanks for the reset tip as it seemed to solve the issue tonight but has anyone notice this happens when it is raining or after you go thru a car wash? Seems to be the only time it happens in my 2021 Rogue.
Having same issue with my 2021 Rogue Platinum. Only occurs when using CarPlay. Dealer can’t duplicate but have asked me to record a video when it happens. We’ll see…..
Mines is 2 weeks old with 459 miles it just did same thing to me ..letting it rest & pray it works again too. The music still was playing but blank screen
Had the same issue this morning and had me worried. Read online that holding down power button for 10 seconds should bring up the display. Worked for me. I have a feeling it has something to do with battery drain. Example: If I don't turn off the radio before turning off the vehicle, it drains the battery overnight.
Ya that will reset the screen. But I don’t know about the battery draw unless you have some electrical gremlin because I always leave mine on and I even have LED lights plugged into the cigarette lighter and I leave those on as well and they automatically turn off when I turn the car off.
I’ve had a a Nissan Altima 2013, a Nissan Sentra 2015 and now a Nissan Altima 2019. The power botton reset on the radio doesn’t work. The radio sucks ! It changes radio stations on its own, you can’t control the volume from the steering wheel nor the radio button, the Car Play connects and disconnects whenever it feels like it. I need Nissan to fix the problem!
I traded my 2018 CRV cause it was boring but safe and reliable. Man ever since I got this 2021 Rogue Platinum it has been nothing but problems. My coworker and I got the same car at the same time and we both have the same issues. I had the car for 5 days and then it had a recall and it was making hissing noises on the driver side. They had my car for 27 days. The infotainment systems randomly reboots and now is completely off. No camera no nothing. Aside from that the side sensors go off while I’m driving scaring the crap out off me cause I’m thinking I’m going to hit something but no everything is clear around me. This car is comfortable and drives good but it wastes a lot of gas. I drove. 2 miles and my gas went down by 8 miles I was like WTH? man do I regret getting this. Never again will I buy a Nissan.
My system is malfunctioning then restarting on its own. I have a 2021 Rogue SL with built-in navigation. I use SXM in replay mode, I like to skip back and forth to replay streamed songs, streaming multiple stations along with navigation, I like to monitor my ETA. Eventually, my gps eta and distance stops updating even though my map is correct. My commute is about 45 minutes, it usually cuts out around 30-40 minutes. Sometimes I try to use the physical buttons and on-screen commands, some work some do not. I can't even adjust the volume. Then my system shuts down and restarts. I wish my screen would do a system update at home through wifi like my last vehicle. I think the only way to do a system update might be to download and update then update through USB. I'll try the 10-second hard reboot trick and see if that helps. If not I may end up going to the dealer.
My 2020 Rogue SV screen went black. Tried to reset it. Nothing. Took it to the dealership and they said the unit is dead. $2100 to replace. I can’t buy an off brand bc the computer interface won’t match up. Ugh. This car is less than 4 years old and 37000 miles. Very disappointing.
I have a 2022 Nissan Rogue and have 2,718 miles on mine and screen went black. All you need to do is reset the software by pushing both the Volume and Tuner buttons at same time and hold down for 10-20 seconds until you see the screen reset and Nissan logo comes on and it will reset. This way you can have fixed in a matter of 1-2minutes. It worked for me, hope this helps.
Hello everyone, after connecting the + - to the battery the system did not send current to the radio so no radio no camera. The only way to get it back to work was by disconnecting the negative - from the battery, the system did the reset, everything was working. Nissan juke 2020. Greetings to all.
Hello, I had a similar problem with my Nissan Altima 2020, I used to connect my phone with the cable so I can use google maps but today I tried to connect the tablet Samsung S7 and I dis-configured everything. now I am not able to see the maps when I connect my phone, I have clear all the memories but nothing works
My screen has to be replaced dealership tried everything . Now I have to wait for part to come in and A/C fuse needs to be replaced really 2021 issues. We aren’t supposed to have issues on 2021. they need to build reliable vehicles. I asked if they’ve had any other vehicles with same issues, they said no. I Need to show them this video.
I just experienced the same issue with my 2021 Rogue SL FWD, I also turned the vehicle on and off a few times but as I was out and about I did not open my door until I got back home. I went inside for maybe 5 mins before going back out to check it and upon turning the car on the Nissan logo came up and the screen appeared to be working as normal…. Only other issue I have had with my is the blower motor stopped working for 1 day leaving me without heat or a/c but it seemed to have resolved itself overnight….
I bought 2021 Nissan Rouge 8 months ago Manufactured in October 2021 Infotainment system acting weird again it rebooted in few minutes I called Nissan Canada make it report about my infotainment malfunction
Mine does this all the time now too. Thinking im not going to keep this vehicle when lease is up. I had a 2006 Lexus with 180k miles and the touch nav screen never did this. My 2021 Rogue has 15k miles lol
I love my Rouge. I've had this problem numerous of times. It gets so irritating. Taking my Rouge back to the dealership tomorrow. I will never get another nissan again
Hi there, thank you so much for this video! I had a similar experience with my 2021 Nissan Rogue last night.This is what brought me to search up your video. My issue was with the camera. When I went in reverse all it did was turn the screen dark but nothing was showing. I turned on and off my car and still the camera was not working and instead it was freezing my screen. Was very close to taking to it to the dealership however the next day (today) my screen and camera are working just fine. Seems Iike you need to let it sit for a bit and then turn it back on for it to work. I did end up calling the dealership they told me next time it happens to try and record it and then to bring it for an inspection.
We pay too much for these vehicles to have to do all this. I keep having issues with my windows making a loud rubbing sound when I roll it down. I've had two motors and a regulator replaced in it.
My 2021 nissan sentra sv first the side view car indicator then the radio screen did the same thing but started working after a few stops in & out..now the dashboard display doesn't come on I've had car 8 months now
I have a Nissan X-trail which is our Rogue 🇮🇪☘️. The screen has completely frozen .. saying doing a Media Update & then update failure counts down from 60 secs .. goes blank & then repeats the same over & over again .. no inputs work .. radio,camera & phone now don’t work .. Even when car is off screen carrying on doing this . Happened today.. any ideas
As far as I know there is no fix other than just a quick reset by holding the power button (volume knob) down but sounds like you have a different problem.
This isn't good. Just purchased a 2023 Nissan Rogue and have the same type of radio. Now that I have read some of the comments below ( you press and hold the power button (about 30 seconds).. So if this happens I will know what to do...Again- NOT good. This shouldn't be happening. I wonder if these problems have been reported to the Nissan ? We will see.. Thanks - ALL..
it happend to me too i have a brand new sentra 2021 i did 200 km with the car and the screen is shut down completely i tried evrey thing it dosnt work so i went to the dealer they change the hall screen now i did 2700 km again this morning i the FM & AM bottoms not working.
Just got my 2021 Rogue last week and this just happened to me, came across your video and decided to let it sit for 30 mins and then it came back on! Really sucks that this is even happening
Ya I agree it should not be a common problem. But from what I can tell a ton of people have experienced this on their Nissans. Kind of sad really that they can’t get a simple thing like that down.
I got my Nissan rogue 2022 in November and about 1 hour ago my screen was black. I was very angry, the car is brand new. I just press the power button on the left side of the screen for about 15 sec and the screen was back. I dont know what I did before to turn off the screen?
it happened with Rouge 2018 ...it had a same issue and then when I started and did my reverse the display is not there and it rebooted after few mins and then it started ...I am not sure why it happened
I’m still experiencing this issue. I put the car in reverse yesterday and the screen was working until the car changed gears to reverse and then it shut off. Came back after a few min.
Hi we are experience the same problem on our new nissan juke 2 model 2020/2021. The car is only 1yr old and yesterday the battery was dead then when we started the car we found the radio and the camera are not working.
Stesso problema con mia juke anno 2021.qualche giorno fa.. .cambiata batteria da elettrauto.. Schermo touch screen completamente nero.. La procedura con il tasto radio premuto per 10/20 secondi non funzionava.. Staccata batteria auto e ricollegata.. Tutto ha ricominciato a funzionare come prima.. Nel mio caso..
My display stopped working a week after I purchased it. I was kinda in and out of the vehicle and called to make an appointment. Later that night went out for a drive and it was working again. brought it to the dealer and they couldn't find any errors.
Hi- this just literally happened to me a few minutes ago. I had my Rogue exactly 2 and a half months and I did what you did and it worked . I hope this is not an ongoing issue because I love my Rogue - but thank you for making this video. It’s very helpful!
My display panel on my 2022 Rogue completely died on me three weeks ago. I’m having a hell of a time with my local Nissan dealership. I’ve been told it could take up to two months for a new display panel to come in. Meanwhile, I’m making payments on a vehicle that can no longer provide the features that I leased it for. I’m so frustrated right now! I was wondering how many others out there are experiencing this.
This happened to me once really quick from black screen to working within like 2 minutes. Today after severe rain storm it was black again but stayed black. That 1st time it was pouring down rain as well. I did drive for a while and shut the car & locked it. We will see in the morning if it’s back on. I’m thinking maybe the hard rain had something to do with it?
Anche nel mio caso questo metodo ha funzionato.. Staccato terminalenegativo batteria e ricollegato e poi e' ripartito tutto correttamente.. Nel mio caso nissan juke 2021
***How to fix this issue:*** Press & HOLD both the Volume Knob AND Tuning Knob simultaneously for approximately 15 to 20 seconds. The radio will restart and power itself back up.
Have had this problem before and leaving the vehicle overnight usually fixes it. But that’s super inconvenient when you need to use gps or other monitor features. Happened again today, found out if you press and hold the power button (about 30 seconds) and wait for it to turn off, it resets and works when you turn it back on. I knew mine had shut off because audio was still coming out. Hope this helps someone 👍
That’s great I’m going to try that if I have it happen again! Thanks for the info
It happen to me today, I follow your recommendation and it work. Thanks!
Somebody knows if the company fixes this problem or we have to keep " using hacks" I got mine since just one week ago 😰
where i can found the power button please?
Volume knob is power button
My 2021 Nissan Rogue just did this tonight. It worked when I went to work. Went to leave, put in reverse & the backup camera works. Radio has sound yet I have a black screen
Yes! Same-o
Simply press the volume and tuner knobs for 15 seconds. It will reset the screen.
Don’t need to hold both just the power button is enough (volume knob)
Thank you! Pressing down on the volume button for ~15seconds worked for me
Thank you homie
Thank you so much!!!! worked out great for me!
My hunch is it's a wiring/fuse problem across many models & years. Shoulda been a manufacturer's recall long ago
Yes. So frustrating
All you have to do is hold the Volume and Tune - Scroll buttons at the same time.
THISSSSS
This actually worked lmao thanks that was way easier than I thought
That worked thank you , sucks having to do that though lol
This worked thank you so much
2020 sentra, same issue!!! and its getting worse, headunit randomly turns off and on. no audio, no power from USB.
HOLD DOWN VOLUME KNOB TO RESET !!! That’s all
But why is this an issue?
Because when you have a screen it’s nice when it works. Last time I bought a tv I didn’t buy it to sit in my house and look cool I bought it to use it
@@SmokinMonkeyOG sorry I didn't mean it that way. What I am curious about is why is this issue happening? Like what's the technical reason behind its issue? Not enough internal memory?
My mistake lol I honestly think it’s the processor. When it gets overloaded instead of freezing it just cuts the screen for some reason but it could just be a poor connection somewhere. I know that a lot of other Nissans have this problem for some reason too
Thank you so much because my radio screen was not coming on at all
My 2022 Nissan Pathfinder display screen went just now and I’m due for my first oil change tomorrow. I guess they will be looking at that too.
Good luck I hope they help you out. Apparently they don’t usually do anything about it.
Same thing is happening to my 2021 Nissan Rogue, screen not working.
Another thing I don’t like about the Nissan rogue 2021 is the back doors when it’s snowy and slushy and salt on the ground it tends to go in between the back doors. There’s no cover to it so the slush and the salt goes inside of the doors .
This has happened to mine multiple times, but when I have taken my 21 rogue to dealership, they cannot replicate it, so nothing they can fix, they seem oblivious to it. Now my rogue is completely dead in my garage and having it towed to dealership 🤦🏼♀️🤬😡. Last time it was at the dealership they replaced a transmission sensor as it was “bad”. I’m so aggravated as this is my only form of transportation. I traded in my 2018 rogue for this 2021 rogue and wish that i would have kept the 18!
Me too! I traded my 2018 fid for 2021 for the 360 degrees camera. The SL premium model. Love it but the random blank screen gives me anxiety
I am having few issues with my 2 weeks old new 2021 Nissan Rouge SV with premium package. The AC when sync and set between 64 to 67 gives warm air on the driver side AC vent. This is happening almost all the time.
Dealer failed to notify me of safety recall prior to purchasing my car, have to go back for repair. The monitor display even on brightest resolution setting is blur and not very bright and clear even when the brightness is set to maximum on daytime without lights on. Cheap plastic click attaching the floor mat to the ground is made of poor quality and the clip broke off. This have never happened to me.
Glove compartment have no lock or valet lock . I should have paid more attention to details realizing that some of the quality and workmanship placed in this vehicle is not of the premium quality with emphasize on details. One thing for sure, and that is I am not going back to Nissan again when my lease expires.!
I agree the attention to detail is not there like in other makes like Acura, Lexus, and even some Toyota’s and Honda’s. if you’re talking about other Japanese car manufacturers.
I have the 2021 SV Premium as well, I've had it 3 weeks. The AC turned of the AC mode all together while driving down the road. The radio head unit itself has a static sound almost like a wire isn't connected corrently coming from it while I'm driving. It's not the speakers it's in the unit itself, and for some reason I can only hear every other word on a phone conversation on bluetooth, but if I turn the bluetooth off I can hear them perfectly. I was told yeesterday they could also only hear me every other word while on bluetooth. I turned it off and they could hear me great. This is craziness when I haven't even had it a month. I wasn't aware of any recalls though, could you tell me more about what type it was?
Hi, same thing happened when it was 30+degrees last week in my new rogue 2023. When I turned it ON, did reset couple of times and still nothing on screen. Screen is overheating or something? Both times it happened when car was sitting parked for few hours while I worked in very hot weather. I drove home 15-20km and did not come back ON. Came home turned engine off and back on few time and nothing. Left the car and came back after hour or 2 and then it came back ON after the car cooled off. Took it to my nissan dealer today and they said they didn’t find anything! How odd! Is it going to happen again in hot weather? Yet to see, but def not happy about the issue, as I had the car only for 2.5 months.
For about a year mine has been blanking out off. & it’s so frustrating. I depend on my gps. Last night it lasted longer and it was scary as I was in a strange area of town.
I can pull over every 5 mins going 65 mph on I95.
My 2021 Nissan Rogue has 2500 miles and today audio and other controls/buttons like volume, menu, camera, etc. around the infortainment screen have stopped working including the audio controls on the steering. Tried restarting but nothing helps. Taking to a dealership this week to get it checked
I have a 2022 Nissan Altima and my screen is made like yours, and my screen was black, but when I go on reverse , the back up camera still working some how the Nissan Connect is not working and showing a black screen.
This happens to me all the time when my car is sitting out in hot weather. After the car cools down for about 30 minutes and eventually it turns back on. So frustrating. The screen is completely blank, no audio connects no reverse camera comes on. Going to try to do a reboot the audio system (holding down the power button) when the car goes back on.
I had the same thing happen to me today... ughhh I see all the same comments... I did hold the volume button down before watching the video but nothing happened... not sure if I wasn't holding it down long enough... but I turned it off went inside and watched this video... went outside to try it and when I cranked it up it was working 🤦♂️ also a 2021 Rogue SV
Not sure but on mine you need to hold it down for a while. Like 20-30 seconds
Have had numerous cases of this happening over the past year, and dealership is “unable to duplicate”. Finally captured my issue on video and showed to Service Mgr. Tech Line tried to say that issues were likely related to phone connection. Showed another video where phone was not connected. Dealership replacing T/S under warranty.
I wonder if the replacement will have the same issues. Since it’s so common. I hope for your sake it solves the problem! Good luck and happy to hear they’re actually doing something
I hope so. Mine is being replaced as the video also showed that screen would stay on but would be unresponsive to pushing the buttons below as well. Switching to reverse (to engage backup camera) had no effect. Audio would keep playing, but screen was completely unresponsive to input.
Ya same exact thing that happened to me except I don’t get a replacement lol
I’m going through the exact same thing now
What I am finding in my 2019 Qashqai, the led screen goes black in the extreme summer or winter weather. I use a sunshade on my car in the summer, but when it's hot that screen gets freaking hot. Kinda like our phones when they overheat. No "tricks" just time to cool. Go for a drive, open your windows/turn on the AC and cool down your car. In the winter it's very sluggish to turn on and open until the car is warm. (Ya, I live in a spot where it goes from -30C to +30C) in a year. Fun times I tell ya
Hold the power button down until it resets itself
My screen keeps randomly resetting. I tried your fix as well as holding the power and sound button and it continues to reset.
I’ve been told this could be because of the low memory of the infotainment system. It overloads the available memory from regular use and the system resets. I would take it to a dealer. I don’t think there’s anything you can do yourself to fix it
Im having the same issue, screen is dead but l can hear music. I will follow your advise hopefully it works.
Just happened to me. In order to reset the screen, press and hold the power button (left volume dial) until you see the Nissan logo appear on the screen.
This totally worked for me! Thank you!
similar situation with my 2021 Armada. The display monitor will shut off and reboot, 360 camera either freezes up or shuts off as well and then the manual controls for the display monitor will not work.
I have the exact Rouge you have. I have the same problem. The screen will randomly go black. UGH
Mine is not working and that’s why I’m watching this video. But it’s the first time it’s happened so I’m going to go home and let it sit and start it later. Thank you for the video.
It worked. I had the car sit for a few hours and then when I started it again, everything worked.
All I had to do was push down the volume button until display turned back on. Found the solution in your comment section!
Had same problem. Hold the volume button down for 15 seconds. The screen will reboot/reset. Problem fixed!!!!!
Yeah I had the same issue on my 2021 Sentra but I had the window down the car was locked I manually unlocked it and it beeped so I used my key after that and my screen went black I follow ur advice it worked bro thankz
Ya seems like Nissan is having problems with their screens in a few models
Crazy my camera just went out on my 22 pathfinder 🤦🏾♂️ brand new car smh
I had the same problem yesterday on my Citroen C5X.Completely black instrument panel.I did exactly the same as you & it rebooted ok.The car is only six months old.
Just got more help. Press tuner and radio on button for 20 seconds at same time after starting car. Hold until screen comes on. It worked!
You don’t need to hold both just the power button (volume knob is power button)
Thanks for the reset tip as it seemed to solve the issue tonight but has anyone notice this happens when it is raining or after you go thru a car wash? Seems to be the only time it happens in my 2021 Rogue.
Not sure about other people but I’ve had it happen twice and neither were after or during rain or after car wash for me.
Yes this literally just happened to me right after the car wash!
Having same issue with my 2021 Rogue Platinum. Only occurs when using CarPlay. Dealer can’t duplicate but have asked me to record a video when it happens. We’ll see…..
Seems like a ton of people have issues with the info/entertainment system
Hope you get it sorted out!
Mines is 2 weeks old with 459 miles it just did same thing to me ..letting it rest & pray it works again too. The music still was playing but blank screen
Ya same as me
@@SmokinMonkeyOG it working today ! Thank God
If you hold the power button it should reset the screen as well I’ve been told
It happened to me today it turned off for about an hour and out of nowhere it turned back on.. it’s a bummer that’s happened to a 2021 brand new suv..
This just happened to me I am going to let it sit overnight. I will let you know what happens.
Had the same issue this morning and had me worried.
Read online that holding down power button for 10 seconds should bring up the display. Worked for me.
I have a feeling it has something to do with battery drain.
Example: If I don't turn off the radio before turning off the vehicle, it drains the battery overnight.
Ya that will reset the screen. But I don’t know about the battery draw unless you have some electrical gremlin because I always leave mine on and I even have LED lights plugged into the cigarette lighter and I leave those on as well and they automatically turn off when I turn the car off.
@@SmokinMonkeyOG have you reported the issue to your dealership?
No I haven’t
@@SmokinMonkeyOG I
Seems a known issue since 2018 Rogue .lot of UA-cam Videos & reddit links about the same.
It happened with me today, my car is Nissan Altima 23 and it doesn’t work on yet
Just had the same issue happen to me after only have the same new car for a month. Thank goodness for the power button reset!
I’ve had a a Nissan Altima 2013, a Nissan Sentra 2015 and now a Nissan Altima 2019. The power botton reset on the radio doesn’t work. The radio sucks ! It changes radio stations on its own, you can’t control the volume from the steering wheel nor the radio button, the Car Play connects and disconnects whenever it feels like it. I need Nissan to fix the problem!
I traded my 2018 CRV cause it was boring but safe and reliable. Man ever since I got this 2021 Rogue Platinum it has been nothing but problems. My coworker and I got the same car at the same time and we both have the same issues. I had the car for 5 days and then it had a recall and it was making hissing noises on the driver side. They had my car for 27 days. The infotainment systems randomly reboots and now is completely off. No camera no nothing. Aside from that the side sensors go off while I’m driving scaring the crap out off me cause I’m thinking I’m going to hit something but no everything is clear around me. This car is comfortable and drives good but it wastes a lot of gas. I drove. 2 miles and my gas went down by 8 miles I was like WTH? man do I regret getting this. Never again will I buy a Nissan.
Nothing beats a Honda lol
I have a Samsung phone and I was able to bring it back on by going to smart things turning off and back on all acceses like audio calls and messages
My 2020 sentra SR, same issues. Very frustrating
I have a 2019 Nissan rogue which does exactly the same thing and it has done it to me approximately five times since I've had the car for 2 years
My system is malfunctioning then restarting on its own. I have a 2021 Rogue SL with built-in navigation. I use SXM in replay mode, I like to skip back and forth to replay streamed songs, streaming multiple stations along with navigation, I like to monitor my ETA. Eventually, my gps eta and distance stops updating even though my map is correct. My commute is about 45 minutes, it usually cuts out around 30-40 minutes. Sometimes I try to use the physical buttons and on-screen commands, some work some do not. I can't even adjust the volume. Then my system shuts down and restarts. I wish my screen would do a system update at home through wifi like my last vehicle. I think the only way to do a system update might be to download and update then update through USB. I'll try the 10-second hard reboot trick and see if that helps. If not I may end up going to the dealer.
My 2020 Rogue SV screen went black. Tried to reset it. Nothing. Took it to the dealership and they said the unit is dead. $2100 to replace. I can’t buy an off brand bc the computer interface won’t match up. Ugh. This car is less than 4 years old and 37000 miles. Very disappointing.
Shit sorry to hear that
I have a 2022 Nissan Rogue and have 2,718 miles on mine and screen went black.
All you need to do is reset the software by pushing both the Volume and Tuner buttons at same time and hold down for 10-20 seconds until you see the screen reset and Nissan logo comes on and it will reset. This way you can have fixed in a matter of 1-2minutes. It worked for me, hope this helps.
Only need to hold volume button
@@SmokinMonkeyOG even better!! I thought you had to hold both lol.
Hello everyone, after connecting the + - to the battery the system did not send current to the radio so no radio no camera. The only way to get it back to work was by disconnecting the negative - from the battery, the system did the reset, everything was working. Nissan juke 2020. Greetings to all.
Hello, I had a similar problem with my Nissan Altima 2020, I used to connect my phone with the cable so I can use google maps but today I tried to connect the tablet Samsung S7 and I dis-configured everything. now I am not able to see the maps when I connect my phone, I have clear all the memories but nothing works
My screen has to be replaced dealership tried everything . Now I have to wait for part to come in and A/C fuse needs to be replaced really 2021 issues. We aren’t supposed to have issues on 2021. they need to build reliable vehicles. I asked if they’ve had any other vehicles with same issues, they said no. I Need to show them this video.
I just experienced the same issue with my 2021 Rogue SL FWD, I also turned the vehicle on and off a few times but as I was out and about I did not open my door until I got back home. I went inside for maybe 5 mins before going back out to check it and upon turning the car on the Nissan logo came up and the screen appeared to be working as normal…. Only other issue I have had with my is the blower motor stopped working for 1 day leaving me without heat or a/c but it seemed to have resolved itself overnight….
Mine is currently doing this same thing. on our way to North Carolina from Georgia and don’t have the opportunity to stop right now
You don’t need to stop. Just hold the power button (volume knob) down untill it resets.
This just happened to me today! I’ve had my car one year. It’s distressing.
2018 nissan armada SLV display radio black want come on change the fuse noth
My 2020 Mitsubishi Outlander Sport black editions screen just wen out I’m gonna try the 20 second hold, hopefully it works !!
My 2020 Rouge just did it tonight first time dealer reset it
I bought 2021 Nissan Rouge 8 months ago
Manufactured in October 2021
Infotainment system acting weird again it rebooted in few minutes
I called Nissan Canada make it report about my infotainment malfunction
It happened to me, I pushed the volume button until it restarts. That will restart the computer or the screen.
Just had the same issue. My screen went blank and not able to get it back on. I have a 2021 Platinum Rogue. It has not rectified itself yet.
Mine does this all the time now too. Thinking im not going to keep this vehicle when lease is up. I had a 2006 Lexus with 180k miles and the touch nav screen never did this. My 2021 Rogue has 15k miles lol
It’s most Nissan and Infiniti vehicles that have this issue
Just happens to me the same. And my screen still black
This happened to me as well. I just needed to hold down on the power button until the nissan logo came on
I love my Rouge. I've had this problem numerous of times. It gets so irritating. Taking my Rouge back to the dealership tomorrow. I will never get another nissan again
Restarting your phone works as well!
Having the same issue with my 2015 rogue. Cant find and videos on this year model
Hi there, thank you so much for this video!
I had a similar experience with my 2021 Nissan Rogue last night.This is what brought me to search up your video. My issue was with the camera. When I went in reverse all it did was turn the screen dark but nothing was showing. I turned on and off my car and still the camera was not working and instead it was freezing my screen. Was very close to taking to it to the dealership however the next day (today) my screen and camera are working just fine. Seems Iike you need to let it sit for a bit and then turn it back on for it to work. I did end up calling the dealership they told me next time it happens to try and record it and then to bring it for an inspection.
You can also hold the power button (volume knob) down till it resets.
@@SmokinMonkeyOG now I know for future reference. Thank you 😊
We pay too much for these vehicles to have to do all this. I keep having issues with my windows making a loud rubbing sound when I roll it down. I've had two motors and a regulator replaced in it.
Ya I agree this should not be a thing
My 2021 nissan sentra sv first the side view car indicator then the radio screen did the same thing but started working after a few stops in & out..now the dashboard display doesn't come on I've had car 8 months now
Damn hopefully you can get this resolved. Sorry to hear you’re experiencing this on a new car
Any advice for when the system wont properly start? For example, mine loads to the nissan connect logo and keeps resetting.
I have a Nissan X-trail which is our Rogue 🇮🇪☘️. The screen has completely frozen .. saying doing a Media Update & then update failure counts down from 60 secs .. goes blank & then repeats the same over & over again .. no inputs work .. radio,camera & phone now don’t work .. Even when car is off screen carrying on doing this . Happened today.. any ideas
As far as I know there is no fix other than just a quick reset by holding the power button (volume knob) down but sounds like you have a different problem.
This isn't good. Just purchased a 2023 Nissan Rogue and have the same type of radio. Now that I have read some of the comments below ( you press and hold the power button (about 30 seconds).. So if this happens I will know what to do...Again- NOT good. This shouldn't be happening. I wonder if these problems have been reported to the Nissan ? We will see.. Thanks - ALL..
Hold power and tune knobs for 20 seconds. That’s how we fixed a 2022 frontier with this issue.
It is happening to mine right now. We stopped for lunch and going to see if it starts after
Hope the power button (volume knob) down to reset the screen.
it happend to me too i have a brand new sentra 2021 i did 200 km with the car and the screen is shut down completely i tried evrey thing it dosnt work so i went to the dealer they change the hall screen now i did 2700 km again this morning i the FM & AM bottoms not working.
Just happened to me tonight.... not working yet! 3 months in....Nissan Rogue 2021
Just got my 2021 Rogue last week and this just happened to me, came across your video and decided to let it sit for 30 mins and then it came back on! Really sucks that this is even happening
Ya I agree it should not be a common problem. But from what I can tell a ton of people have experienced this on their Nissans. Kind of sad really that they can’t get a simple thing like that down.
I got my Nissan rogue 2022 in November and about 1 hour ago my screen was black. I was very angry, the car is brand new. I just press the power button on the left side of the screen for about 15 sec and the screen was back. I dont know what I did before to turn off the screen?
Nothing you did it’s just a bad system
Omg this happened to me right after the car wash. I was so mad! I held down the audio power button and it worked! Wtf
I have the same issue with my nissan qashqai 2010 model right now, what should I do?
it happened with Rouge 2018 ...it had a same issue and then when I started and did my reverse the display is not there and it rebooted after few mins and then it started ...I am not sure why it happened
I’m still experiencing this issue. I put the car in reverse yesterday and the screen was working until the car changed gears to reverse and then it shut off. Came back after a few min.
Having this issue with my 2020 Nissan Sentra, its resting now
My GPS is not working I usually I turn off and on the car but now my pgs doesn't show on my screen
Hold the power button for 20seconds till u see the Nissan logo. This will reset the screen
@@SmokinMonkeyOG thank you I was able to figure it out at times I had to completely turn off car now I do this.. great help thank you. 😊
Hi we are experience the same problem on our new nissan juke 2 model 2020/2021. The car is only 1yr old and yesterday the battery was dead then when we started the car we found the radio and the camera are not working.
Looks like a common Nissan problem
Stesso problema con mia juke anno 2021.qualche giorno fa.. .cambiata batteria da elettrauto.. Schermo touch screen completamente nero.. La procedura con il tasto radio premuto per 10/20 secondi non funzionava.. Staccata batteria auto e ricollegata.. Tutto ha ricominciato a funzionare come prima.. Nel mio caso..
My display stopped working a week after I purchased it. I was kinda in and out of the vehicle and called to make an appointment. Later that night went out for a drive and it was working again. brought it to the dealer and they couldn't find any errors.
Seems like a common issues on these rogues. If you hold the power button down it should also reset the screen I’ve been told
So I pressed down the power button a bunch of times. And then it all of a sudden restarted.
Just had this happen to me in my rental car 2021 Nissan Versa
You could have press that power button on the screen display. I did the same today and it worked.
I got the same problem with it
this morning I had issue with my volume and touch screen buttons and the buttons on my steering wheel - any suggestions!!!!
Press the volume knob down until it resets. It’s volume and a power button. Hopefully reset will help
Hi- this just literally happened to me a few minutes ago. I had my Rogue exactly 2 and a half months and I did what you did and it worked . I hope this is not an ongoing issue because I love my Rogue - but thank you for making this video. It’s very helpful!
In my 2020 Altima too
I think it’s a Nissan thing unfortunately
My display panel on my 2022 Rogue completely died on me three weeks ago. I’m having a hell of a time with my local Nissan dealership. I’ve been told it could take up to two months for a new display panel to come in. Meanwhile, I’m making payments on a vehicle that can no longer provide the features that I leased it for. I’m so frustrated right now! I was wondering how many others out there are experiencing this.
That’s happening to me rightnow ive had my rougue 2023 exactly 2 and a haft months
Thanks
This happened to me once really quick from black screen to working within like 2 minutes. Today after severe rain storm it was black again but stayed black. That 1st time it was pouring down rain as well. I did drive for a while and shut the car & locked it. We will see in the morning if it’s back on. I’m thinking maybe the hard rain had something to do with it?
did it come back on?
There is a lot of complaints with CarPlay since the os 15 upgrade
Haven’t had an issue myself but thanks for the heads up!
Just happened to me in my platinum rogue I'm frustrated
You can disconnect the negative terminal of the battery. That will reset it and it will be good to go.
That’s what I was going to do next if it didn’t want to come back on
yess
thanks
Anche nel mio caso questo metodo ha funzionato.. Staccato terminalenegativo batteria e ricollegato e poi e' ripartito tutto correttamente.. Nel mio caso nissan juke 2021
I can’t raise the volume on it only on the screen can’t scroll up or down
Did you figure it out? Same thing happening to me
Thank you for your videos. They are so helpful!
This just happen to me in my 2020 nissan altima but I went outside and start my car back up and it came back on
Ya I hear a lot of new Nissan vehicles have this issue.
It happened to me today, mine is about 3000 miles. And it is raining today. Will try to reset it after work.
Lots of people claim of happens when it’s raining. I haven’t had any issue in the rain but maybe it has something to do with it not sure
***How to fix this issue:***
Press & HOLD both the Volume Knob AND Tuning Knob simultaneously for approximately 15 to 20 seconds. The radio will restart and power itself back up.
Lmao only power knob is needed. Not sure why everyone is adding the extra knob but it’s not necessary
Is happening to me as I write this. Thank you for posting appreciate this a lot.
Just happened to me. Exact same scenario. Except, I haven’t got it come back on yet.???
Hold the power button/volume knob for like 10-15 seconds and it resets everything
@@SmokinMonkeyOG Thank you! Worked like a charm!!
Glad I could help man
My buddy is currently having this issue with an Altima