@@VanessaWhite-gp9vp Yes but it seems she didn't even admit her mistake. Seems like she let the customer take that responsibility. Not Kleinfeld quality of service.
N her choice is also not uncommon or something really hard to find.. They gave her just disgusting options.. I am sure she will find such design in a cheaper price from other shops
She is disciplined. Good for her, this will help her in her life! And it is especially satisfying that Camille did not make a sale. Had she been less greedy, she could have sold for 2500 - but she chose to gamble, pulled the expensive dress - and lost. I am glad.
Then she shouldn’t be a consultant. She was negligent in not finding out the brides budget. I would not go into this shop because of this.and it’s not ‘what she is willing to spend”. It’s what she cannot afford.
tbf, the customer wanted to try that dress on. This show has been edited so that it looks like Camille didn't ask for the price point. She did, the bride insisted she wanted to try that dress on. It makes no sense that Camille constantly picked out dresses more than double the price. She was given the go-ahead by the bride, but cruelly, the show cut that out for reaction. Camille even went to see i what the sample could be sold for. That's not the action of a consultant that has been told 'I must stay under 2.5k,. The bride was just shopping her dream out of budget dresses with no intention of purchasing them. It was likely done to get under mum's skin and then work on her to fund the 6.3K 'everyone loved it, you loved it, blah blah. Really cruel to make Camille look like an incompetent. Even what Camille said in the 1-2-1 interviews, she had no idea the bride was just playing dress up, and she was being used as a scapegoat. The mum's 1-2-1 interview showed that she had no idea the bride had told Camille something different about the budget either.
@@RozanneMiller I honestly think the producers did it for drama, as they show her asking the price but not until they had been in the stock room and tried that dress already. And that seems out of order, but honestly the consultant shouldn't have taken her into the stock room at all, they normally don't which makes me think the whole thing was staged from begining to end. This consultant especially, as she's been with them a long while and should know better, so I'm thinking the production team stepped in and created drama right to start and then on top of it edited it really badly to make Camille the scapegoat as you said. It always seems fishy to me when a seasoned consultant doesn't do things the way they normally would (ask budget at start, takes client into stock room when normally they pull dresses for them). This one was a total set up for tv drama.
The consultant was terrible. Kept saying it was s shame she couldn't afford the first dress. That poor girl should NEVER have been given that dress to try on. Shame on you
I’m always surprised when these consultants neglect to ask about the budget first. Most of them have been doing their jobs for a while. This is an unnecessary error and a shame for the bride and her family.
likewise the bride should also speak up so these kinds of situations can be avoided - nothing was stopping her from saying at the very beginning oh hey i dont want to go over this
It’s edited to make us think that. They always ask what the price point is to be respectful of. There’s a comment above explaining how they cut it for drama. I know Ive seen the full episode of this a few times.
I was a bridal consultant. You're not supposed to bring the bride into the stockroom. Of course they are probably going to find a gown over budget and or become overwhelmed. 🙄 It is the consultant's fault. The consultant assumed that she had the money.
Why did the consultant not ask the budget amount before showing her a $6300 gown?? At Klienfeld's, $2500 buys a low-budget dress. However, other bridal salons have more gowns in the $2500 range.
“Fell in love with a dress she can’t afford” said to another consultant in a manner degrading to the bride like it was the bride that had found and brought out that dress. That’s all on the consultant for not asking the price range. Then I think that the consultant kept on bringing out dresses that were not as nice on purpose rather than look for what the bride wanted in the bride’s price range in the hope that the bride would buy the first one anyway.
Saying a bride "doesn't want to spend that much" isn't really fair...MANY of us CAN'T afford to spend that much...not that we don't WANT to spend that much. That really grated on my nerves the rest of the video.
@TheJudiBambiPurrsParadox Klienfeld's has become outrageously expensive. Many brides can not afford a $3000+ wedding gown. Gok always finds beautiful gowns on his show, and they are usually in the $1800-$3000 range. And to think the bride wears the dress one time makes $5000 sting. To be honest, it sickens me.
@@hlondon2408 My favorite is Gok, then Jo and Al. Partly because of that reason....they start low and work up in price, if the bride isn't happy with the lower. Others seem to often start midway or higher on the top-out range. Plus, Gok and Jo & Al do an emotional adjustment whilst helping them find a dress. THIS is why they have much happier brides.They get a dress that is them, AND a different viewpoint.
If they said "Many brides can't spend that much" someone would say they are insulting the poor people. Really, not everyone can be satisfied with the dialogue. Some brides don't want to spend that much either, so it's fine to say that.
That consultant was definitely in the wrong. They are supposed to ask the bride her budget up front. That dress was gorgeous on her, but WAY out of her budget. Now she's heartbroken...
If you notice, the bride picked out the dress. She saw the price tag. It wasn't Camille's choosing. Why can't you give the bride any responsibility here? She was literally at the rack pulling the dress. In what world is this Camille's fault?
@@catladyfromky4142 it is Camille's fault because if she had done her job properly, and established the price at the beginning of the consult, she would've immediately stopped her from grabbing that dress, she also probably would've steered her to the dresses in her price range. Brides can get very overwhelmed at a massive bridal store like Kleinfeld, its wild you guys think the bride needs to speak up on their own lmao
I feel so sorry for the first bride, normally this consultant asks about budget but she definitely dropped the reins on this one and left a bride very disapointed 😞
not only does she wait until AFTER the bride starts trying on dresses to ask about a budget, now we're letting brides wander around in the stock room ALONE? isn't there a sign over that door that says "STAFF ONLY" which they have said is because there are so many dresses back there that customers don't even know where to look?
LOL. The bride literally pulled the dresses over her price point herself. Of course Camille should have formerly asked first, but she may have assumed that the bride - with eyes of her own - would have stuck to her own budget when she literally pulled the dresses herself.
I think it’s BS that she doesn’t even ask what the budget first thing. So the bride leaves unhappy and she missed a sale. And someone needs to tell the consultant how to put lipstick on. It’s hideous
It's the consultant's job to find the perfect dress. That's why they are the expert. It's not the bride's job to find her own gown amongst thousands and hope she's within budget.
Such a strange episode. First the consultant didn’t start by asking about budget. Then the bride is allowed to sort through the inventory of dresses on her own. On top of that, none of the dresses the bride chose are “basic” which is what she said she wanted. The consultant is largely responsible for the disappointment but wasn’t the one that pulled the dress, the bride did on her own before they even hit the dressing room. We’ve seen many brides stretch their or their families budget for love of a dress which benefits the consultant but this situation is lose-lose for all
Even if the consultant doesn’t know the brides budget she should have told her the price straight away before she tried it on. What a terrible consultant!
Not only did the consultant conduct herself unprofessionally for the dramatic and fractured, she was callous as well, instead of apologetic. What a shame.
This is the second time I've seen Camille mess up... I'm not thrilled with her track record as a consultant... She's ranking lower on my consultants list. (There was one time someone said they were going to have a wedding in a hot region of the world at a beach and she pulled heavy * satin with sleeves, etc and I couldn't believe she couldn't think to match the venue.) IIRC, She also argued with a bride once and said she liked nothing when she wasn't listening to the bride at all. Urrgghhh. Gok, BTW, is my favorite.
The first client was so level headed. It was so disappointing to see her let down like that. The second client and her father were so heart-warming. What a lovely pair!
the first bride was gorgeous and would have looked stunning in anything. im sure there were other options within her budget which the consultant could have shown her.
She’s a seasoned consultant but made a rookie mistake. Bottom line, it wasn’t a “great pull” but a disastrous one. What bothers me the most is that the salesclerk didn’t own up to her mistake and just brushed it off. Totally the sales clerk fault for ruining the bride’s dream dress purchase and day in general.
The first consultant is horrible. She should've asked to begin with about the budget. And then to act like she isn't the one who totally blew that is just atrocious behavior...
Shame on the consultant! This is all on her for not finding out the brides budget before she started pulling dresses! She is more concerned with lining her own pocket than she is with her bride!😡
@@catladyfromky4142 I have hardly ever seen the brides to look at the price ticket. Camille should have. I found it a little curious how no one in the brides entourage saw any difference between a dress of $2500 and a dress of $5700. Yet the first dress in the budget had no wow. I wish it would not be true but but wow == $$$$
I'm surprised, usually Kleinfeld's asks about the budget before they even start pulling dresses. In fact I don't know why they don't ask brides to provide details about the budget and also what they are looking for in advance of arriving.
Isn't asking for budget the first thing they ask?? Why did she not find that out before letting the bride pull that gown? And why did she have the bride in the Stockholm right away??
The consultant should actually asked for her budget first and why does the consultant allowing her to go through those dresses herself shouldn’t the bride to be supposed to be in the fitting room waiting… this consultant is so unprofessional
I love how the young brides just describe random decades to parts of the gown. She was born in the early 90s--how does she know that was a feature in the 90s? It wasn't.
I always wonder how many people come into these bridal stores with the intention of scamming the store by not being clear on a budget, falling in love with the dress, and then you know, guilty the store and giving it to them at the price they can afford I mean Kleinfeld is in the business to make brides happy, but they also are the business of making money and they really do supply dresses for almost every budget. And I think it’s unfair when brides come in and do that because it kind of put management at the point where they want to make a sale but they have to lose money or a parent is forced to pay more money, the bride knows what her budget is and know the consultant is just doing her job, but truly put it on the bride
The shop owner needs to have a conversation with the consultant. It was irresponsible of her to not ask the budget at the start.
Nobility commission for the loss of that sale
No big
I’m surprised that Camille didn’t ask the bride about her price point, as she is a seasoned Kleinfeld consultant.
😢@@VanessaWhite-gp9vp
@@VanessaWhite-gp9vp
Yes but it seems she didn't even admit her mistake. Seems like she let the customer take that responsibility. Not Kleinfeld quality of service.
Totally the consultant’s fault.
AGAIN?
Absolutely and Camille always terrifies me
I love Camille! She should have asked before she tried on any dresses. She usually does.
I think they did that just for the show/drama
@@QuimBeeLivingstoneexactly. Everythin is scripted for element of drama
Good for the first bride to not cave into desire and being disciplined to stick to her budget!
N her choice is also not uncommon or something really hard to find.. They gave her just disgusting options.. I am sure she will find such design in a cheaper price from other shops
She is disciplined. Good for her, this will help her in her life! And it is especially satisfying that Camille did not make a sale. Had she been less greedy, she could have sold for 2500 - but she chose to gamble, pulled the expensive dress - and lost. I am glad.
That first consultant is a seasoned salesperson. She knows better and broke that sweet girl’s heart!
Then she shouldn’t be a consultant. She was negligent in not finding out the brides budget. I would not go into this shop because of this.and it’s not ‘what she is willing to spend”. It’s what she cannot afford.
tbf, the customer wanted to try that dress on. This show has been edited so that it looks like Camille didn't ask for the price point. She did, the bride insisted she wanted to try that dress on. It makes no sense that Camille constantly picked out dresses more than double the price. She was given the go-ahead by the bride, but cruelly, the show cut that out for reaction. Camille even went to see i what the sample could be sold for. That's not the action of a consultant that has been told 'I must stay under 2.5k,. The bride was just shopping her dream out of budget dresses with no intention of purchasing them. It was likely done to get under mum's skin and then work on her to fund the 6.3K 'everyone loved it, you loved it, blah blah. Really cruel to make Camille look like an incompetent. Even what Camille said in the 1-2-1 interviews, she had no idea the bride was just playing dress up, and she was being used as a scapegoat. The mum's 1-2-1 interview showed that she had no idea the bride had told Camille something different about the budget either.
No. Any reasonable shopper knows to ask immediately how much something is OR she states, "I have so much to spend."
@@RozanneMiller I honestly think the producers did it for drama, as they show her asking the price but not until they had been in the stock room and tried that dress already. And that seems out of order, but honestly the consultant shouldn't have taken her into the stock room at all, they normally don't which makes me think the whole thing was staged from begining to end. This consultant especially, as she's been with them a long while and should know better, so I'm thinking the production team stepped in and created drama right to start and then on top of it edited it really badly to make Camille the scapegoat as you said. It always seems fishy to me when a seasoned consultant doesn't do things the way they normally would (ask budget at start, takes client into stock room when normally they pull dresses for them). This one was a total set up for tv drama.
@@RozanneMiller Fair enough then for Camille
The consultant was terrible. Kept saying it was s shame she couldn't afford the first dress. That poor girl should NEVER have been given that dress to try on. Shame on you
I’m always surprised when these consultants neglect to ask about the budget first. Most of them have been doing their jobs for a while. This is an unnecessary error and a shame for the bride and her family.
likewise the bride should also speak up so these kinds of situations can be avoided - nothing was stopping her from saying at the very beginning oh hey i dont want to go over this
It’s edited to make us think that. They always ask what the price point is to be respectful of. There’s a comment above explaining how they cut it for drama. I know Ive seen the full episode of this a few times.
I was a bridal consultant. You're not supposed to bring the bride into the stockroom. Of course they are probably going to find a gown over budget and or become overwhelmed. 🙄 It is the consultant's fault. The consultant assumed that she had the money.
Why did the consultant not ask the budget amount before showing her a $6300 gown?? At Klienfeld's, $2500 buys a low-budget dress. However, other bridal salons have more gowns in the $2500 range.
that dad was sooo sweet and adorable 🥰
“Fell in love with a dress she can’t afford” said to another consultant in a manner degrading to the bride like it was the bride that had found and brought out that dress. That’s all on the consultant for not asking the price range. Then I think that the consultant kept on bringing out dresses that were not as nice on purpose rather than look for what the bride wanted in the bride’s price range in the hope that the bride would buy the first one anyway.
The bride knows what's important... There is one lucky guy out there.
She is lucky to have him too.
Saying a bride "doesn't want to spend that much" isn't really fair...MANY of us CAN'T afford to spend that much...not that we don't WANT to spend that much. That really grated on my nerves the rest of the video.
its the thing with people who work in places like that, they are accustomed to rich people coming in with unlimited money.
@TheJudiBambiPurrsParadox Klienfeld's has become outrageously expensive. Many brides can not afford a $3000+ wedding gown. Gok always finds beautiful gowns on his show, and they are usually in the $1800-$3000 range. And to think the bride wears the dress one time makes $5000 sting. To be honest, it sickens me.
@@hlondon2408 My favorite is Gok, then Jo and Al. Partly because of that reason....they start low and work up in price, if the bride isn't happy with the lower. Others seem to often start midway or higher on the top-out range.
Plus, Gok and Jo & Al do an emotional adjustment whilst helping them find a dress. THIS is why they have much happier brides.They get a dress that is them, AND a different viewpoint.
I personally would never spend so much on a one time dress.
If they said "Many brides can't spend that much" someone would say they are insulting the poor people. Really, not everyone can be satisfied with the dialogue. Some brides don't want to spend that much either, so it's fine to say that.
That consultant was definitely in the wrong. They are supposed to ask the bride her budget up front. That dress was gorgeous on her, but WAY out of her budget. Now she's heartbroken...
If you notice, the bride picked out the dress. She saw the price tag. It wasn't Camille's choosing. Why can't you give the bride any responsibility here? She was literally at the rack pulling the dress. In what world is this Camille's fault?
@@catladyfromky4142agree! That was not Camille’s fault
@@catladyfromky4142 it is Camille's fault because if she had done her job properly, and established the price at the beginning of the consult, she would've immediately stopped her from grabbing that dress, she also probably would've steered her to the dresses in her price range. Brides can get very overwhelmed at a massive bridal store like Kleinfeld, its wild you guys think the bride needs to speak up on their own lmao
@@catladyfromky4142I agree and she chose it. I think she just wanted to try it but then not get it. She clearly knew it was out of budget.
TLC, please release the meeting with the consultant's manager after this episode.
I'm so proud of this bride for being so disciplined. It's definitely a first for SYTTD.
No actually there was another consultant, they fired her I think
Should have asked about the budget first
I feel so sorry for the first bride, normally this consultant asks about budget but she definitely dropped the reins on this one and left a bride very disapointed 😞
First client... consultant FAILED her.
Awh the last brides dad is adorable
not only does she wait until AFTER the bride starts trying on dresses to ask about a budget, now we're letting brides wander around in the stock room ALONE? isn't there a sign over that door that says "STAFF ONLY" which they have said is because there are so many dresses back there that customers don't even know where to look?
Why was consultant just pulling dresses without a price point?
She is constantly doing that. The bigger the price, the bigger her commission is.😡
@@widow237 I understand that, but no commission when a sale is lost and it’s wasted time for everyone.
LOL. The bride literally pulled the dresses over her price point herself. Of course Camille should have formerly asked first, but she may have assumed that the bride - with eyes of her own - would have stuck to her own budget when she literally pulled the dresses herself.
@@catladyfromky4142 ikr Why was she allowed in the stock room in the first place?
I think it’s BS that she doesn’t even ask what the budget first thing. So the bride leaves unhappy and she missed a sale. And someone needs to tell the consultant how to put lipstick on. It’s hideous
The consultant should first ask for the budget before pulling out the dresses
Consultant: "It's very hard to fall in love with something that you can't have!" 👁👄👁 *takes the bride to the stockroom right away*
It's the consultant's job to find the perfect dress. That's why they are the expert. It's not the bride's job to find her own gown amongst thousands and hope she's within budget.
Consultant didn’t even ask her price point. She lost the sale as a result. And had a disappointed bride to boot. Unbelievable!
You don't inquire about the budget and bring out a $6,000 dress? Commission inspired no doubt... 😢
Such a strange episode. First the consultant didn’t start by asking about budget. Then the bride is allowed to sort through the inventory of dresses on her own. On top of that, none of the dresses the bride chose are “basic” which is what she said she wanted. The consultant is largely responsible for the disappointment but wasn’t the one that pulled the dress, the bride did on her own before they even hit the dressing room. We’ve seen many brides stretch their or their families budget for love of a dress which benefits the consultant but this situation is lose-lose for all
2500 is a respectable budget. The sales person broke the cardinal rule, going over not some, but so much!
Even if the consultant doesn’t know the brides budget she should have told her the price straight away before she tried it on. What a terrible consultant!
Not only did the consultant conduct herself unprofessionally for the dramatic and fractured, she was callous as well, instead of apologetic. What a shame.
Good for the bride that she stood firm with the price 👍
This is the second time I've seen Camille mess up... I'm not thrilled with her track record as a consultant... She's ranking lower on my consultants list. (There was one time someone said they were going to have a wedding in a hot region of the world at a beach and she pulled heavy * satin with sleeves, etc and I couldn't believe she couldn't think to match the venue.) IIRC, She also argued with a bride once and said she liked nothing when she wasn't listening to the bride at all. Urrgghhh. Gok, BTW, is my favorite.
She allways do that. She don't approve low budget brides at all.
I really believe the consultants pull dresses over budget on purpose to get more commission
That dad was great ❤️
The consultant is suppoed to ask right away what the bride's budget is; why didn't she?
Because they DONT care!
They work on Commission
Why would they not ask budget first? They do that on every other appointment.
Budgets can be tough! She looks so stunning and happy in that dress
lol Champaign tastes!
The first client was so level headed. It was so disappointing to see her let down like that. The second client and her father were so heart-warming. What a lovely pair!
I really don't like that Consultant. She just want her commission
Commission?
Why didn't they work in her budget 1st thing? The consultant needed to work within that budget from the beginning.
Why didn't the consultant ask for the bride's price point! Totally her fault!!!
That dad is great!
The second bride..... What a beautiful, simple, elegant woman, she looked like a goddess at her wedding
Budget should have been the first question.
That's The consultant Fault she should have asked her what her Budget was so she knew she messed up can't blame the bride
Nah I’m mad at the first consultant that was not okay poor girl
That consultant is not my favorite she is always making major mistakes
the first bride was gorgeous and would have looked stunning in anything. im sure there were other options within her budget which the consultant could have shown her.
Poor job, how do you show dresses without knowing the budget
This was terrible. And I feel like anyone with a fairly low budget they just don’t try as hard. 🤷♀️
That’s the consultant fault!
I can’t believe Camille didn’t ask about budget.
I watch these shows always with a little bit of awe .... if I ever get married, I cannot see myself going to a bridal shop for my dress ... LOL ....
WHY didn’t the consultant ask what the budget was 1st thing?
Very bad customer service.
That said… the bride should also check the price tags herself.
She’s a seasoned consultant but made a rookie mistake. Bottom line, it wasn’t a “great pull” but a disastrous one. What bothers me the most is that the salesclerk didn’t own up to her mistake and just brushed it off. Totally the sales clerk fault for ruining the bride’s dream dress purchase and day in general.
Wow that consultant been there long enough to know to ask the budget first
The first consultant is horrible. She should've asked to begin with about the budget. And then to act like she isn't the one who totally blew that is just atrocious behavior...
Definitely the consultants fault 😢
The first consultant needs to be fired, it's not the first time she's done this to a bride!
Shame on the consultant! This is all on her for not finding out the brides budget before she started pulling dresses! She is more concerned with lining her own pocket than she is with her bride!😡
Love the dad at the fitting but that mustache 😂
She needed to vintage shop since her esthetic is hippy chic❤
The second lady with her dad - they were both sweet!
Why didn't the consultant ask her how much she was willing to spend? She's the one at fault here.
The consultant should be scolded by her superior. She TOTALLY screwed up.
The commission!!!! Maybe that’s why!
"Champagne taste on a beer budget" ... ❤❤
They should have given it to her at the price she wanted. It was fully the consultants fault.
The consultant DIDNT pull that dress; the bride chose it.
Shame on the consultant. She has been there long enough to know, and now she is trying to make it seem it wasn't her fault.
The last bride and her father 💕
This is very unusual for Camille. She really is an excellent consultant.
That’s what I thought, maybe it was at the beginning of working in the store?
The bride pulled the dresses herself. The price tags are on the dresses.
She didn't ask the up-front what her price point was. This is a really old episode
@@catladyfromky4142
I have hardly ever seen the brides to look at the price ticket. Camille should have. I found it a little curious how no one in the brides entourage saw any difference between a dress of $2500 and a dress of $5700. Yet the first dress in the budget had no wow. I wish it would not be true but but wow == $$$$
@@shordeekelly2393 Thanks
Why did she not ask about her budget first? They usually do.
This episode pissed me off. WHHHYYYY would she not ask the price beforehand? Poor bride.
I’m surprised that Camille was so arrogant about this failure 😮
I'm surprised, usually Kleinfeld's asks about the budget before they even start pulling dresses. In fact I don't know why they don't ask brides to provide details about the budget and also what they are looking for in advance of arriving.
7:30 The consultant Nicole, and the customer Micah could be mother and daughter. Or sisters. They look so similar.
Yes!
Isn't asking for budget the first thing they ask?? Why did she not find that out before letting the bride pull that gown? And why did she have the bride in the Stockholm right away??
Stockholm 😂😂😂😂
Thanks for posting this ❤
So the consultant finally ask her what her budget, when that is the first thing consultant should have asked
The consultant should actually asked for her budget first and why does the consultant allowing her to go through those dresses herself shouldn’t the bride to be supposed to be in the fitting room waiting… this consultant is so unprofessional
One of the first questions a consultant should ask is budget
Thats weird why didn't she get the budget?
It pisses me off that the consultant put her in a dress that was way over budget
That failed appointment was totally Camille's fault.
WTF - why wasn't the budget spoken about BEFORE any dresses were pulled?
The 3rd dress was really nice!
I love how the young brides just describe random decades to parts of the gown. She was born in the early 90s--how does she know that was a feature in the 90s? It wasn't.
I always wonder how many people come into these bridal stores with the intention of scamming the store by not being clear on a budget, falling in love with the dress, and then you know, guilty the store and giving it to them at the price they can afford I mean Kleinfeld is in the business to make brides happy, but they also are the business of making money and they really do supply dresses for almost every budget. And I think it’s unfair when brides come in and do that because it kind of put management at the point where they want to make a sale but they have to lose money or a parent is forced to pay more money, the bride knows what her budget is and know the consultant is just doing her job, but truly put it on the bride
What a waste of time for everyone when consultant doesn't stick to the budget.
My Dad had a mustache like that. I miss him everyday ❤
Elliot, the guy at the end, is a wonderful father! ❤
This 1st consultant was always rude
I blame the consultant. She totally forgot to ask her client about her price point.
Maybe the owner should have a form filled prior to the consultation.
Wow! Why'd the consultant wait so long to ask the price point?
The thrift stores usually have dresses
The consultant blew it.
The bridal consultant failed asking the budget.
I loved the second bride's dress. You don't often see an Empire waist wedding dress.
It looks like a maternity dress.
The consultant made a honest mistake and so did the bride by not mentioning her budget.