Ask Listen Retain Promotional Video for NAPA TRACS 2024

NAPA TRACS is a full-featured auto shop management system designed to increase profitability, efficiency, and productivity. This video promotes the Ask, Listen, Retain program.
The ASK LISTEN RETAIN program is a revolutionary online tool aimed at gauging customer satisfaction, building customer loyalty, and enabling customer retention that works with telephone-based and/or online surveys. The survey feedback empowers automotive aftermarket jobbers and ASPs to systematically gather, analyze, and use the information to enhance customer satisfaction and address service-related issues. How the relevant data is generated makes it more effective than other customer feedback programs. It is entered into a closed-loop system, and the information is presented 24/7 online.