I currently have Vivint and love the voice prompts. However, I'm considering switching to ADT because of problems with Vivint, only issue I noticed with the chime/voice prompts with the door is the huge delay. Has it always been like that since you purchased your system?
Hi and thank you. I don’t have a video on the secondary panel yet. They have two types of secondary panels. One is a touchscreen secondary panel that mimics the main panel. There is also another type of secondary keypad as well that is not a touchscreen just a little pad with numbers. I am not really familiar with that one.
Not sure if you covered this is the video, but do you know how to turn off the low battery beeping? I most ADT resources say press 0 or # but I don't see those on the keypad when it pops up, just 1-9. Help! It's driving my dog insane.
Rob, awesome video. I've been so frightened of my system as a senior citizen. I'm getting ready to have the interior of my home painted and wondered if you have any instructions on how to disable and remove the keypad and power supply attached to an electrical outlet so that those areas can be painted? Thank you in advance.
Hi Jill. If you call into ADT they can definitely help you with that info on the phone. Let them know what you are planning and they will be able to provide that in detail. I appreciate you letting me know you enjoyed the video.
Hey, i'm getting this pre owned coming in this week and just in case it comes locked and I don't know the code. how do i reset it Completely to a new code to have?
How do i reset the garage motion sensor? I’m watching a friend’s house and i had to replace the garage sensor battery, since then it shows “Tamper 10 garage motion” and the control panel is flashing an orange light, I don’t think the alarm is getting activated when I have to lock the house. Help. 😢
Hi. I made a video on sensor tamper alerts and what to do to clear it. Watch that video. What is most likely happening is by taking off the cover to replace the batteries it started tampering and beeping to let you know it’s been tampered. This happens when you take off the cover or someone is messing with it. First try to go to the panel and hit disarm and put in your code. That should clear the tamper. If that doesn’t work then the motion detector was not fully put on correctly and check to make sure it is. I also have a video on replacing batteries and in that video it shows the motion detector. But if it was on correctly the first step of just putting in the code should clear the tamper and give the ready to arm
@@welchsecurity thank you, i will check those videos out. If the back plate clips are damaged can I just tape it or should I replace just the back plate or the whole sensor? I hope you also have a video on how to replace and pair a new sensor. 😅
When you say main point of entry are referring to the front door? The reason I ask is there are two settings the door/window sensors can be set to. Entry delay and Instant Perimeter. The doors that you typically use to enter your home like the front door and garage door are set or at least should be set to entry delay. That way when you walk into the house the panel will give you time to disarm the system. Doors like the back doors or windows you wouldn’t typically be using to access your home so these should be set to Instant Perimeter. This means if the alarm is set and someone opens as window or the doors set with instant perimeter the alarm will automatically start sounding and not give the countdown to disarm the system. On the panel and on the ADT Control app you can arm your system and remove the entry delay from the sensors with entry delay temporarily. This is useful for when you are going to bed at night and you are not planning on having anyone come into the house at night. You wouldn’t want someone breaking in the front door and just getting an alarm countdown to disarm the system. You would want the alarm to automatically sound to wake you up. This would be a scenario on why you would arm the system and press no entry delay. After the system is disarmed like in the morning the entry delay is back on unless you once again press the no entry delay button when you go to arm the panel again. You can not change the sensors settings for what has entry delay and what has instant perimeter yourself. The technician when installing sets those. Again, it’s typically the doors you use to come and go from the house that are set with entry delay. If there are doors or windows that are not on the setting you would like. For example the front door does not give you time to come in and shut off the alarm and you didn’t turn off entry delay yourself it might be set on instant perimeter which is odd and should not be. You can call into ADT and ask them to change the setting on the sensors. I hope that helps. I also have videos on my channel showing how to turn off entry delay from the panel and app too
@@welchsecurity, thanks. We have a gate and use the back door as our main door for us. I'll just have to unarm the system on my phone. I cancelled ADT, so IDK if I'm gonna be able to use their app after.
When i was in sofa playing with my trains, the smoke detector went off and the alarm did, when i turned it off, it said alarm canceled, and the smoke detector still go off and my brother turned it off, Thankfully my smoke detectors worked
Please help... How do i turn chime and voice off... I cannot find the settings tab, my panel doesn't have the second portion for settings or I cannot find it.
Hi and good morning. I have a short 2 min video to watch on doing exactly that on my channel. Go to my videos and please watch that. It shows how to get to the next screen and get to settings. For a quick walk through look at the touchscreen panel and towards the right side halfway up will be a > . Click on that and it will bring you to the next page which is Tools. Click that and put in your 4 digit code. Next go to settings and in there you can turn off the chime or even just turn down the volume of the chime. The video shows me doing it exactly though. Hope that helps and have a great day
The sensors are wireless. The Command panel does need power but has a battery backup in it in case of a power outage. Typically the installer will put a little hole in the wall eye level above an outlet. Then they put the touchscreen panel on the wall, covering the hole, and drop a wire in the wall and use that outlet to plug in the transformer for power.
It is a camera but not a video camera that records or with the ability to remotely view from it. It is just a regular camera that takes a screenshot or photo when someone disarms the system. This gives you the ability to look at the screenshot pictures on the panel in the events section in tools. It shows who was disarming or who was trying to disarm the system These still image photos are for the system owner only and can only be viewed on the panel and no where else.
@@welchsecuritythat’s not all true. I can view those stills on the app and delete them from there as well. The tech showed me that feature at time of set up.
@@Evelicious31 You are right. This has been recent update. It was not like this before but now the app also shows the still image photo of who disarmed the system. You can access this photo in the panels event history and now in the apps event history section. I appreciate the correction. Hope you have a safe and happy new year.
@@Evelicious31 hey, can you explain the camera feature? is the owner able to access the camera whenever? does it record? my mom's husband put one up in our home about a year ago and i do not have access to it but due to privacy reasons, want to know what exactly he is able to see. thank you!
@@madelinenavarro2156It only takes a still shot of the user only while accessing the control panel turning the alarm off or on. Nothing else. You can see the recording in your ADT app. It doesn’t record otherwise. I think it only comes on when the alarm is triggered.
Hi. Are you talking about when the door is opened the panel will make a noise or will say “front door” or the name of the sensor when it’s opened? If so that is the chime feature. You can turn it on and off in settings.
I will look into that. I am not sure. It normally will update and display the correct time when it’s initially installed. Is it showing a different time zone?
Is this the Command panel like in my video or a different panel? Also are you seeing this Alarm Aborted on the panel or on your phone app? Did the alarm go off when you were away and you got a notification on your phone?
Is this the same panel that’s in my video? Was alarm aborted showing on the panel or your phone app? Did you get a notification on your phone the alarm went off?
Hi. I know you are able to rename the sensors yourself on your ADT Control app but not from the panel. However if you do change the names yourself on the app it won’t carry over to the panel yet so the panel would still show the old name. Only the app would show the new name. You can call up to ADT and they should be able rename them for you and have them synced across both the panel and the app. Also new updates come out all the time so I wouldn’t be surprised if this was a feature that comes out so you could do it yourself without having to call into ADT
As a senior citizen I found this Extremely helpful. Thank you for this information
Thank you for the comment. I am glad this was helpful. You are absolutely welcome 🙂
This is THE BEST! Lucid and understandable to an old guy like me, and in plain, clear English. Well-done Rob! Thank you.
Thanks I appreciate it. I’m glad it could help
Thank you for this because now I understand the command system thoroughly. Great tutorial!!
You’re welcome. I appreciate the comment because this is exactly why I created these videos and I am really glad it helped you.
Best explanation video. Covered everything I had questions about.
I’m glad it was helpful. Thank you for letting me know. I appreciate it
I like this, especially when it goes off, those are my favorite parts. We also have one in our house.
Excellent tutorial! Thank you!
You’re welcome. Thank you and I appreciate it.
You are awesome! Thanks so much for posting your video!
Thanks. I appreciate it!
Excellent video. Thank you!
You’re welcome. I appreciate your comment and letting me know.
Dude i cant Thank you enough 👍👍 Well Done Video !!!!!
Thank you for letting me know. I made these videos to help people enjoy this great system and I’m glad it helped you!
thanks g this helped a ton😭!!
I currently have Vivint and love the voice prompts. However, I'm considering switching to ADT because of problems with Vivint, only issue I noticed with the chime/voice prompts with the door is the huge delay. Has it always been like that since you purchased your system?
Excellent tutorial. Do you have a video on ADT's secondary command panel?
Hi and thank you. I don’t have a video on the secondary panel yet. They have two types of secondary panels. One is a touchscreen secondary panel
that mimics the main panel. There is also another type of secondary keypad as well that is not a touchscreen just a little pad with numbers. I am not really familiar with that one.
Not sure if you covered this is the video, but do you know how to turn off the low battery beeping?
I most ADT resources say press 0 or # but I don't see those on the keypad when it pops up, just 1-9. Help! It's driving my dog insane.
Rob, awesome video. I've been so frightened of my system as a senior citizen. I'm getting ready to have the interior of my home painted and wondered if you have any instructions on how to disable and remove the keypad and power supply attached to an electrical outlet so that those areas can be painted? Thank you in advance.
Hi Jill. If you call into ADT they can definitely help you with that info on the phone. Let them know what you are planning and they will be able to provide that in detail. I appreciate you letting me know you enjoyed the video.
Thank you
What is the default user code for a brand new system? Thank you
Hey, i'm getting this pre owned coming in this week and just in case it comes locked and I don't know the code. how do i reset it Completely to a new code to have?
Whoever has the 4-digit code can share it with you so you can use the panel
How do i reset the garage motion sensor? I’m watching a friend’s house and i had to replace the garage sensor battery, since then it shows “Tamper 10 garage motion” and the control panel is flashing an orange light, I don’t think the alarm is getting activated when I have to lock the house. Help. 😢
Hi. I made a video on sensor tamper alerts and what to do to clear it. Watch that video.
What is most likely happening is by taking off the cover to replace the batteries it started tampering and beeping to let you know it’s been tampered. This happens when you take off the cover or someone is messing with it.
First try to go to the panel and hit disarm and put in your code. That should clear the tamper. If that doesn’t work then the motion detector was not fully put on correctly and check to make sure it is.
I also have a video on replacing batteries and in that video it shows the motion detector.
But if it was on correctly the first step of just putting in the code should clear the tamper and give the ready to arm
@@welchsecurity thank you, i will check those videos out. If the back plate clips are damaged can I just tape it or should I replace just the back plate or the whole sensor? I hope you also have a video on how to replace and pair a new sensor. 😅
I think your cat 🐈 got out lol
I was thinking the same random thing.
Looks like it. 😁
But with that house they have cats that come and go as they please
If you change a feature on the adt panel would I get notifications to my phone about it ? If I have the adt alarm app ?
Hi Jada, can you give me an example of what change on the panel you are referring to please
You can skip the delay. It won’t count down.
How do you change the main point of entry, meaning, the alarm will give you time to input code when opening a certain door.
When you say main point of entry are referring to the front door?
The reason I ask is there are two settings the door/window sensors can be set to. Entry delay and Instant Perimeter.
The doors that you typically use to enter your home like the front door and garage door are set or at least should be set to entry delay. That way when you walk into the house the panel will give you time to disarm the system.
Doors like the back doors or windows you wouldn’t typically be using to access your home so these should be set to Instant Perimeter. This means if the alarm is set and someone opens as window or the doors set with instant perimeter the alarm will automatically start sounding and not give the countdown to disarm the system.
On the panel and on the ADT Control app you can arm your system and remove the entry delay from the sensors with entry delay temporarily. This is useful for when you are going to bed at night and you are not planning on having anyone come into the house at night. You wouldn’t want someone breaking in the front door and just getting an alarm countdown to disarm the system. You would want the alarm to automatically sound to wake you up. This would be a scenario on why you would arm the system and press no entry delay.
After the system is disarmed like in the morning the entry delay is back on unless you once again press the no entry delay button when you go to arm the panel again.
You can not change the sensors settings for what has entry delay and what has instant perimeter yourself. The technician when installing sets those. Again, it’s typically the doors you use to come and go from the house that are set with entry delay.
If there are doors or windows that are not on the setting you would like. For example the front door does not give you time to come in and shut off the alarm and you didn’t turn off entry delay yourself it might be set on instant perimeter which is odd and should not be. You can call into ADT and ask them to change the setting on the sensors.
I hope that helps. I also have videos on my channel showing how to turn off entry delay from the panel and app too
@@welchsecurity, thanks. We have a gate and use the back door as our main door for us. I'll just have to unarm the system on my phone. I cancelled ADT, so IDK if I'm gonna be able to use their app after.
When i was in sofa playing with my trains, the smoke detector went off and the alarm did, when i turned it off, it said alarm canceled, and the smoke detector still go off and my brother turned it off, Thankfully my smoke detectors worked
Please help... How do i turn chime and voice off... I cannot find the settings tab, my panel doesn't have the second portion for settings or I cannot find it.
Hi and good morning. I have a short 2 min video to watch on doing exactly that on my channel. Go to my videos and please watch that. It shows how to get to the next screen and get to settings.
For a quick walk through look at the touchscreen panel and towards the right side halfway up will be a > . Click on that and it will bring you to the next page which is Tools. Click that and put in your 4 digit code. Next go to settings and in there you can turn off the chime or even just turn down the volume of the chime.
The video shows me doing it exactly though. Hope that helps and have a great day
What is night armed
What if you have a broken connection but still want to arm? How do you use bypass?
Good morning. I have a video on bypassing a sensor on my channel. Check it out when you can. Let me know if that helps and if you have any questions
Yes, I found it after I left this comment. It was very helpful. Thanks!
Glad it helped. Have a great day 🙂
Does this have to be wired low voltage or can it work off battery.
The sensors are wireless. The Command panel does need power but has a battery backup in it in case of a power outage.
Typically the installer will put a little hole in the wall eye level above an outlet. Then they put the touchscreen panel on the wall, covering the hole, and drop a wire in the wall and use that outlet to plug in the transformer for power.
@@welchsecurity appreciate this. Thank you for fast response.
My birthday was October 14
Is that a camera on the panel ? Between the lights?
It is a camera but not a video camera that records or with the ability to remotely view from it. It is just a regular camera that takes a screenshot or photo when someone disarms the system.
This gives you the ability to look at the screenshot pictures on the panel in the events section in tools. It shows who was disarming or who was trying to disarm the system
These still image photos are for the system owner only and can only be viewed on the panel and no where else.
@@welchsecuritythat’s not all true. I can view those stills on the app and delete them from there as well. The tech showed me that feature at time of set up.
@@Evelicious31 You are right. This has been recent update. It was not like this before but now the app also shows the still image photo of who disarmed the system. You can access this photo in the panels event history and now in the apps event history section. I appreciate the correction. Hope you have a safe and happy new year.
@@Evelicious31 hey, can you explain the camera feature? is the owner able to access the camera whenever? does it record? my mom's husband put one up in our home about a year ago and i do not have access to it but due to privacy reasons, want to know what exactly he is able to see. thank you!
@@madelinenavarro2156It only takes a still shot of the user only while accessing the control panel turning the alarm off or on. Nothing else. You can see the recording in your ADT app. It doesn’t record otherwise. I think it only comes on when the alarm is triggered.
My panel is newer how do I change my four digit password code
So I have the same panel but it says alarm or what opened
Hi. Are you talking about when the door is opened the panel will make a noise or will say “front door” or the name of the sensor when it’s opened?
If so that is the chime feature. You can turn it on and off in settings.
Can you show how to change the time
I will look into that. I am not sure. It normally will update and display the correct time when it’s initially installed.
Is it showing a different time zone?
8:03
When I got home, I saw the alarm saying "ALARM ABORTED" and when I press * button, it said ALARM Living Motio 010 and it was on Zone 10
Is this the Command panel like in my video or a different panel?
Also are you seeing this Alarm Aborted on the panel or on your phone app? Did the alarm go off when you were away and you got a notification on your phone?
@@welchsecurity I came back from school
Is this the same panel that’s in my video?
Was alarm aborted showing on the panel or your phone app?
Did you get a notification on your phone the alarm went off?
ADT Command 2X16
How so you rename Zones?😊
Hi. I know you are able to rename the sensors yourself on your ADT Control app but not from the panel.
However if you do change the names yourself on the app it won’t carry over to the panel yet so the panel would still show the old name. Only the app would show the new name.
You can call up to ADT and they should be able rename them for you and have them synced across both the panel and the app.
Also new updates come out all the time so I wouldn’t be surprised if this was a feature that comes out so you could do it yourself without having to call into ADT
i forgot my code help
If you have the ADT Control app and have master access I am pretty sure you are able to see your panel code on the app. I believe it’s under logins
@@welchsecurity thanks you are correct
8:03