Hi Beth, I'm so glad this helped you! If you'd like to get our tips straight to your inbox in the future you can join our weekly Tips & Tricks: canduskampfer.com/weeklytips Have a great day! Ireland Team Candus P.S. We’d love to connect with you! Find us on ↓ Instagram: instagram.com/candus.kampfer Facebook: facebook.com/CandusKampfer
Thank you so much for this video! I had been struggling for days thanks to having deleted a deposit from 2014 - no idea how! - in my son in law's books, and following the instructions, I can now move forward with reconciling all of last year's bank statements. Huge relief!
Awesome! Glad it worked for you 🙂 Have an amazing day! Elaine - Team Candus P.S. If you would like to follow her, click the links below ↓ *Facebook:* facebook.com/CandusKampfer/ *Instagram:* instagram.com/candus.kampfer
Yay! Glad it helped you Suzanne 🙂 If you would like to follow her, click the links below. *Facebook:* facebook.com/CandusKampfer/ *Instagram:* instagram.com/candus.kampfer Have an amazing day! Elaine - Team Candus
Glad to hear that! Thank you Vladimir Have an amazing day, Ednalyn ~ Team Candus P.S. We’d love to connect with you find us at ↓ Instagram: instagram.com/candus.kampfer Facebook: facebook.com/CandusKampfer/
Thank You!!! You just saved me! I was about to delete years of reconciliations to get back to where it was right. Could not figure out why it wasn't updating the beginning balance.
Hi Candus, I'm very new to QB & still learning from watching videos. I'm soooo glad I found your channel!!! I'm trying to perform my very first recon & encountered an issue similar to this one. However, after I located discrepancies & "fixed" I noticed there is one check that shows not cleared & two deposits/credits also not cleared (these are the same amt & this amt was the discrepancy. One shows as a transfer check & the other as a deposit ). If I check mark all the difference will not zero out because, of course, it's too much... Hope I'm making sense.
Happy to hear that you like Candus' videos 🙂 Have an amazing day! Elaine - Team Candus P.S. If you would like to follow her, click the links below ↓ *Facebook:* facebook.com/CandusKampfer/ *Instagram:* instagram.com/candus.kampfer
Thank you so much for this, saved me hours of potential work. The official Quickbooks support says you must undo all the reconciliations up to the point where the correction was, but you have shown that is not correct. Thank you again.
Hi!! Thank you for the great training!! Being new at this program, I'm still learning :) but my question is I have figured out how to reconcile my bank statements, but i started this 1/2 way through last year, now that i understand it i would like to add the beginning of last year so the rest of my statements are all in the program. . How can i go back to finish out those statements?
yes, tricky, i missed march and april of last year, why i missed those two is beyond me. Any suggestions would be great, now that i get it, i just want it all to be completed:), Im just trying to figure out how to go back, is there are way to even view prior months? thank you!!
yes, i started in the middle of the year, i went back to re reconcile the prior months and now nothing is adding up, the beginning balance in my qb is not the same bal. on my bank statements, im am not sure what i did now, any easy suggestion? I went back to my registry just to see if all my amounts from checks and deposits are shown and they are but the beginning bal of Jan 2015 just isn't whats on my statement. thank you
Good morning Candice I have quickbooks 10 and was wondering if they had a locate discrepancy finder on this version ,I can't seem to find it. Thank you for any help
Hi Lucia, Thank you for reaching out. I'm glad you enjoy our tutorials! Your QB view may look different because you have a different version of QB than Candus. Thanks for being a part of our community! Have a great day, Samantha, Team Candus
Why I have a difference on my reconcle when the beginning of the balance is correct the payments and charges are correct and the ending balance is correct and I still have difference
Hi Kandis, My name is Scott and I am having problems with entering daily sales summarys. what's happening is, I enter in my total taxable sales per register Z tape which is taxable, then I have total sales non-taxable / register Z tape which we use for our local schools, but when I total everything up it is not zeroing at the bottom of the page. if I select non tax on both columns, then at the bottom I select my sales tax. I will still show the amount of the non-taxable sale, it does not zero at the bottom.
Hi Candus, how does it work when is a deposit/CR? I edited a deposit transaction and had to re-do the bank reconciliation, I can't get the transaction to match the bank statement even when I checked the deposit in the bank reconciliation screen. Thank you!
Candace, I have a similar question to that listed by "edutchie." Have customer with QB Pro 2015. He stopped reconciling QB in 2013. He doesn't want to go back 4 years, but wants me to start reconciling with Jan. 2017. Obviously, his starting balance in the reconciliation screen will be incorrect. How do I do that? Thank you!
Thank you it help me a lot. I have a question a deposit was made and a general entry as well which was wrong. Can I void the general entry without affecting the books?
Hi Ana, Thank you for your question, I've added it to our list. Candus uses the list to create future tips and trick. If you like the way she teaches you can join her Getting Started with QuickBooks workshop, here is the link to save your seat: canduskampfer.com/getting-started/ Thank you for being part of Candus' community! Elaine - Team Candus
Hi Candus, I have a journal entry from 2020 that is showing up when I try to reconcile my checking account. Is there a way to hide it in my bank reconciliation without messing up the 2020 books?
Hi Cynthia, I'll make sure your question is added to Candus' list of future Tips & Tricks ideas. If you'd like to make sure you get our weekly tips, you can join here: canduskampfer.com/weeklytips Thank you for being part of the community 🙂 Elaine Team Candus P.S. We’d love to connect with you! Find us on ↓ Instagram: instagram.com/candus.kampfer Facebook: facebook.com/CandusKampfer TikTok: www.tiktok.com/@canduskampfer
Thanks for sharing. May I ask, is it necessary to do the bank recon first before generating the reports of Balance Sheet and ProfitLoss? Or I can skip this process and go directly to the report?
Hi Yssa, I added your question to our list. Candus uses questions that are submitted to create new QuickBooks tips each month. Please join the weekly tips and tricks to be notified when your question is answered. *canduskampfer.com/tips* Have an amazing day 😊 Elaine - Team Candus P.S. If you would like to follow her, click the links below ↓ *Facebook:* facebook.com/CandusKampfer/ *Instagram:* instagram.com/candus.kampfer
Yay! Glad the video helped you Aracelis 🙂 Have an amazing day! Elaine - Team Candus P.S. If you would like to follow her, click the links below ↓ *Facebook:* facebook.com/CandusKampfer/ *Instagram:* instagram.com/candus.kampfer
Hi, Thank you for reaching out to us! Due to the large volume of comments and emails, we receive daily, Candus isn’t able to respond to all of them any longer. I did find these videos for your question: canduskampfer.com/?s=bank+feed. Hope it helps! We will also add your question to our future tip requests. Don’t forget to join the weekly tips and tricks to be notified when questions are answered. canduskampfer.com/tips Have an amazing day! Elaine Team Candus
This video has being very helpful, the questions are, when (time frame) do we fix the deleted mistake transaction, right after we did it? or Should we wait till next reconciliation? Also, does it work the same way for deleted deposits?, What are the accounting legal consequences of doing this very often, and what happen if instead of doing it the way you have shown, we proceed to reopen an already closed reconciliation?
Claire, Thank you for reaching out to us! Due to the large volume of comments and emails, we receive daily, Candus isn’t able to respond to all of them any longer. We will add your question to our future tip requests. Please join the weekly tips and tricks to be notified when your question is answered. canduskampfer.com/tips Have an amazing day! Elaine Team Candus
Thank you for watching our videos 😊 I will add your question to the list Candus uses to create new QuickBooks tips each month. The best possible way for you to receive support from Candus is to register for and attend her workshop. Here is the link to register to attend: canduskampfer.com/workshop Have a great day! Kindra ~ Team Candus P.S. We’d love to connect with you! Find us on ↓ Instagram: instagram.com/candus.kampfer Facebook: facebook.com/CandusKampfer TikTok: www.tiktok.com/@canduskampfer Pinterest: pinterest.com/canduskampfer/
Hi Candus, I have accidentally deleted 2 paid bill in QuickBooks desktop. One from last month and one from two months back. And now I can't balance my bank as I have already reconciled. And it is showing as a credit. Any suggestions? Thanks
Hello Shamsa, You may need to reenter them into QB. You can always check your audit trail and/or statement for the details. Have a wonderful day, Kindra/Team Candus P.S. We’d love to connect with you! Find us on ↓ Instagram: instagram.com/candus.kampfer Facebook: facebook.com/CandusKampfer TikTok: www.tiktok.com/@canduskampfer
I've started using credit card to pay my sweeper repair and maintenance. I got my statement and I began putting in the charges. When I try to reconcile I see that there is a opening balance which was paid previously on line (before I started using the credit card account like a bank account-as you know I used to just pay off balance, can't anymore). How do I fix the opening balance that shows $445 when it was previously paid.
Hi, I added your question to our list. Candus uses questions that are submitted to create new QuickBooks tips each month. Please join the weekly tips and tricks to be notified when your question is answered. *canduskampfer.com/tips* Have an amazing day! Elaine -Team Candus P.S. If you would like to follow her, click the links below ↓ *Facebook:* facebook.com/CandusKampfer/ *Instagram:* instagram.com/candus.kampfer
HI Candus. I have an issue with clients QB. Direct deposit pay or easy pay with Chase bank are not showing up in the bank g/l for me to tick off when I do a bank rec. The payroll is recorded but not the net check to the employee. Do you know why this is? What the payroll department is doing or not doing and how do adjust this? I am manually entering the net checks in on the check register to tick off but I have to code those checks somewhere, creating a bigger expense than ordinary or code to a asset account.
Both. Most of the staff which gets paid Friday is done through Q/B. The total Q/B payroll liability appears on the bank statement. But for the officers who like to pay themselves on Monday; a few days earlier, they have Chase send their net check to their personal account. It seems the officer checks are included in the payroll journal and reflected in gross wage expense with the appropriate payroll tax withholdings. The issue is the transfers out, net checks, do not appear in the cash general ledger account. I do not know enough about how payroll is processed in Q/B to see all effected accounts. In prior years I manually added these officer net checks in the check register to reconcile but I could not expense them since the wages were reported. I posted them to a balance sheet account. I do not feel comfortable doing this and would like to know what I am doing wrong or the person processing payroll. Is there some payroll liability or payroll exchange account where they might be which I am not seeing?
Candus, we are using the desktop version. Can you explain the process in QB in terms of which accounts are effected when payroll is processed? Is there a payroll exchange account showing the checks written and the liability for that net check issued, zeroing each other out? I have never seen an exchange account when I print a trial balance or balance sheet report.
Hi, Candus... have a question regarding "statement charges" somehow i entered items under a customer which has now created an open recievable for that customer... how can i fix or delete these entries without messing up cost reports etc... at your mercy... Rebecca
Well once the bank stmt is reconciled, how do I reconcile the difference between the reconciled bank balance and what shows up on the balance sheet. I've just taken over this job and there is a difference every month for quite some time. Help!
Hi, I took over the bookkeeping for a small business owner. Her prior bookkeeper still has checks & payments as well as deposits and other credits going 5 years back forward to December 2017. I am not sure how to proceed on those. Any suggestions?
Hi Candus,how can I fix a credit card balance that is off( understated) and it has been off for the last 3 years, how can it fix it for this year without affecting the previous tax years. thanks.
Hi Candus We have not used QB recon since 2012 but plan on using moving forward. But when we try to do it now bank recon shows last recon was done bank in 2012 . My question is how can we start using bank recon without reconciling each month since 2012 as you can imagine it would be a nightmare to go back and reconcile each month to get it up to date. Is there a way to start over bank recon starting next month or so?
Hi you can check this video about entering opening balance > canduskampfer.com/how-to-properly-enter-credit-cards-and-payments-in-quickbooks/ Let us know if it answered your question Have an amazing day, Ednalyn ~ Team Candus P.S. We’d love to connect with you find us at ↓ Instagram: instagram.com/candus.kampfer Facebook: facebook.com/CandusKampfer
Hello, what if my clearing balance is greater than my ending balance ? I have double checked that all of the transactions on my bank statements are entered. I do have a couple of checks that haven't cleared and some checks that were voided. I see that you said if you modify or void a transaction that might cause a discrepancy. So what else can I do to have my ending and cleared amount match and have no difference balance...
Yay! Glad it helped you, Maria 😊 Have an amazing day! Elaine -Team Candus P.S. If you would like to follow her, click the links below ↓ *Facebook:* facebook.com/CandusKampfer/ *Instagram:* instagram.com/candus.kampfer
how we can delete all the data in quickbooks and start over again, i did in purgecompany but didnt go through because it says there it is applicable on for quickbooks plus and essential. we subscribed the quickbooks online simple start only.
Hi, Thank you for your question, I've added it to our list. Candus uses the list to create future tips and trick. If you like the way she teaches you can join her Getting Started with QuickBooks workshop, here is the link to save your seat: canduskampfer.com/getting-started/ Thank you for being part of Candus' community! Elaine - Team Candus
@@CandusKampfer Yes , the debit account- which made the transfer , when I re entered them it made it doubled. on your presentation the discrepancy is on (- amount) on my discrepanacy it's not (- amount)
Can you explain to me how to do a mini-reconciliation? I have a deposit that was uncleared than re-entered again in 2018 and it is still showing in my reconciliation window today. I've tried to do a mini-reconciliation, but I'm having a hard time doing one. Pls, help.
Hi Lynda, Thank you for reaching out to us. I will add your question to our list. Candus uses the questions that are submitted to create new QuickBooks tips each month. Please join the weekly tips and tricks to be notified when your question is answered. canduskampfer.com/tips. Have an amazing day! Elaine -Team Candus P.S. If you would like to follow her on Facebook click here: facebook.com/CandusKampfer/
Hi Candance, my company received a refund on a bill that was charged on the credit card; it was charged in February 2019 and we reconciled and then in April 2019 we received a refund from them as we did not use their services so I entered the refund as credit memo and reconciled April statement but now in May the ending and beginning balance of that specific credit card is not matching our statement; QuickBooks is showing a negative balance. Please help me understand and correct the error.
Thank you for watching the video! Due to the large volume of questions and emails we receive daily, Candus isn’t able to respond to all of them any longer. If you are just starting out with QuickBooks or feeling overwhelmed and need help, register to join her next workshop here: canduskampfer.com/getting-started/ Have an amazing day! Elaine Team Candus
I have a question that doesn't have anything to do with a beginning balance. My problem is I have an amount in my reconciliation window that was cleared earlier in a previous year but is now showing in my reconciliation window. I don't know how it became uncleared. What should I do with this amount?
Hi Lynda, Thanks for your question, I've added it to our list. Once a month, Candus picks the top 10 questions and answers them Live on her FB page. If you haven't subscribed to Candus's Tips & Tricks yet, here is the link to join: canduskampfer.com/tips we'll send a reminder for her next Live top 10 answers. If you would like to follow her on Facebook click here: facebook.com/CandusKampfer/ Thank you for being part of Candus' community! Elaine - Team Candus P.S. If you need help with QuickBooks, join her Getting Started with QuickBooks workshop, here is the link to save your seat: canduskampfer.com/getting-started/
I just got into my Depisit a refund balance and it was negative but when I reconciled last month it wasent. I know I have some checks that have not cleared from years ago. The weird thing is my statement for this account has money. So the balances don’t match. It’s easy to make a big mess. I just might have to call quick books
Hi Arcane, What is your exact question so that we can help you, thank you. Have an amazing day, Ednalyn ~ Team Candus P.S. We’d love to connect with you find us at ↓ Instagram: instagram.com/candus.kampfer Facebook: facebook.com/CandusKampfer
I have previously reconciled and we were off so we unreconciled clear back to the beginning of the year and now I have no beginning balance on my Begin Reconciliation. How do I get this back. I have my ending balance.
Hi Shannon, Thank you for reaching out to us! Due to the large volume of comments and emails, we receive daily, Candus isn’t able to respond to all of them any longer. We will add your question to our future tip requests. Please join the weekly tips and tricks to be notified when your question is answered. canduskampfer.com/tips If you would like to follow her on Facebook click here: facebook.com/CandusKampfer/ Have an amazing day :) Elaine - Team Candus P.S. If you need help with QuickBooks, join her Getting Started with QuickBooks workshop, here is the link to save your seat: canduskampfer.com/getting-started/
Hi Candus, I can't seem to figure this out...On my bank statement I'm showing have a $4,500 wire transfer but it's not in quickbooks. I've asked the client about it and they stated it was sent to a vendor as payment for a shipment. Do I create a bill so I can zero this payment out?
Thank you Candus, I had already gone with the first option, I just wanted to make sure that was a good option. Now let me ask you this (all of this happened before I started it's all related to 2016.) credit card payments that were paid online are showing as paid in QB but also showing as a "Chk" in QB as a deposit! It's only 2-3 entries per month but it's knocking the recon off...I'm thinking for now of deleting those transactions/line items out of the "deposits" and when I can come up for air I can check to find out what's going on with the account set up. This seems to be the easiest way to complete this recon since I'm completing 12 months in a weeks time.. Do you or any of your subscribers have any suggestions. Thanks!!
Thank you for watching the video! Due to the large volume of questions and emails we receive daily, Candus isn’t able to respond to all of them any longer. If you are just starting out with QuickBooks or feeling overwhelmed and need help, register to join her next workshop here: canduskampfer.com/getting-started/ Have an amazing day! Elaine Team Candus
Ok I have a question I took over for someone else and they did not reconcile for two years and then entered everything all wrong so the balance is completely off. I know nothing about quick books how do I fix this?? Pls help me
Not sure what the income account is. We are a school. Several students made payments toward their invoices and some purchased items. The total was deposited into the main account.
I hope this will be ok. I went into the check register. I manually adjusted the deposit to reflect what the bank correctly credited us. I changed it from $165 to $170. Do you see any issues with doing that?
Hi Rosanne, You can click on this link and see if it helps you: canduskampfer.com/applying-open-credits-to-customer-invoices-in-quickbooks/ Have an amazing day, Ednalyn ~ Team Candus P.S. We’d love to connect with you find us at ↓ Instagram: instagram.com/candus.kampfer Facebook: facebook.com/CandusKampfer/
Hi Candus, I had reconciled my credit card until November 2016 however, I made a mistake of unreconciled my transactions to look for a mistake and now I'm having a negative balance as my beginning balance. I have all statements and also the register printed by statements but I can't figure it out.
Hi Candus, Happy New Year! I starred with the first month, all transactions have been checked and quick books entered a balance adjustment as Opening Balance Equity (a charge). I have all reports printed from the correct reconciliation and I don't understand why quickbooks is getting the beginning balance from... 1-) I don't know how to print the discrepancy report ( I have quick books for MAC) 2-) I need to know how to adjust the opening balance to reflect the correct balance.
Hey, Mrs. Candus... I hope this Isn't a dumb question but, I need the steps for fixing a bank reconcile discrepancy that I accidently....(Dummy Me) Deleted. But in a format or video that goes with *Quickbooks 2018*... I am trying to reconcile our bank statements here at our auto body shop and I am kinda' STUCK. )0: Like for example, I can't reconcile my next month because my beginning balance is off -$987.80.. Which I deleted..Or adjusted.. I have all of my bank statements from the past 2 years.. I just made a boo boo.... But, Its my first time working w/ quickbooks and its just me here .... So, I'm trying hard to learn as I go, I really love and enjoy your videos. You are extremely helpful. I can send you my email... Or I will check back here for any replies. Thanks to you and everyone. I'm still learning... Pam (-:
Snider Auto Care, Thank you for reaching out to us! Due to the large volume of comments and emails, we receive daily, Candus isn’t able to respond to all of them any longer. We will add your question to our future tip requests. Please join the weekly tips and tricks to be notified when your question is answered. canduskampfer.com/tips You can also check her website: canduskampfer.com/ Have an amazing day! Elaine Team Candus
Hi! That's a great question. We have tutorials and training on how to make adjustments so you can start reconciling in the current year. If you'd like to learn more about our program, you learn more here: ConfidencewithQuickBooks.com Have a great day, Sam, Team Candus
Hi Aude, You can reach out to our team to find out about working with Candus if you want personal help. Email: Support@CandusKampfer.com Have an amazing day! Elaine - Team Candus
Hi Candus. Very fast very fast. Please you are making a video, you should keep in mind that you are going to teach somebody. You are so fast that for learners, it is very difficult to understand.
![Lp. Сердце Вселенной #60 РОЖДЕНИЕ ЛОЛОЛОШКИ [Финал] • Майнкрафт](http://i.ytimg.com/vi/YoR0pAV9FVQ/mqdefault.jpg)
Thank you for this video! I've had my CPA correct a deleted item before and this time I was able to do it myself!
Hi Beth,
I'm so glad this helped you!
If you'd like to get our tips straight to your inbox in the future you can join our weekly Tips & Tricks: canduskampfer.com/weeklytips
Have a great day!
Ireland
Team Candus
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Thank you so much for this video! I had been struggling for days thanks to having deleted a deposit from 2014 - no idea how! - in my son in law's books, and following the instructions, I can now move forward with reconciling all of last year's bank statements. Huge relief!
Yay! Glad it helped you Melanie!
Elaine
Team Candus
You are genius. Thank you. I am breaking my hear for 2 days now. Viewed 50 videos and guidance, none fixed the problem. You did it !!!
Awesome! Glad it worked for you 🙂
Have an amazing day!
Elaine - Team Candus
P.S. If you would like to follow her, click the links below ↓
*Facebook:* facebook.com/CandusKampfer/
*Instagram:* instagram.com/candus.kampfer
Thanks for this tip! New to Quickbooks and looked all over for this issue.
Yay! Glad it helped you Suzanne 🙂
If you would like to follow her, click the links below.
*Facebook:* facebook.com/CandusKampfer/
*Instagram:* instagram.com/candus.kampfer
Have an amazing day!
Elaine - Team Candus
Thank you Candus, very informative and laconic at the same time!
Glad to hear that!
Thank you Vladimir
Have an amazing day,
Ednalyn ~ Team Candus
P.S. We’d love to connect with you find us at ↓
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Thank You!!! You just saved me! I was about to delete years of reconciliations to get back to where it was right. Could not figure out why it wasn't updating the beginning balance.
Yay! Glad it helped you Ben.
Elaine - Team Candus
Awesome Ben!!! 🥳
thanks Candace. Yes am 'one of those' who ignored the warning. Thanks that now I know how to fix it.
These videos are great!!! They have helped me sooooooooo much!
Awesome! Glad it worked for you.
Elaine - Team Candus
Hi Candus, I'm very new to QB & still learning from watching videos. I'm soooo glad I found your channel!!! I'm trying to perform my very first recon & encountered an issue similar to this one. However, after I located discrepancies & "fixed" I noticed there is one check that shows not cleared & two deposits/credits also not cleared (these are the same amt & this amt was the discrepancy. One shows as a transfer check & the other as a deposit ). If I check mark all the difference will not zero out because, of course, it's too much... Hope I'm making sense.
Very THOROUGH!!!! Thank you!
Awesome! Glad it worked for you :)
Elaine - Team Candus
Thank you, I really like your videos 😀
Happy to hear that you like Candus' videos 🙂
Have an amazing day!
Elaine - Team Candus
P.S. If you would like to follow her, click the links below ↓
*Facebook:* facebook.com/CandusKampfer/
*Instagram:* instagram.com/candus.kampfer
Thank you so much for this, saved me hours of potential work. The official Quickbooks support says you must undo all the reconciliations up to the point where the correction was, but you have shown that is not correct. Thank you again.
Does this apply to deleted payments as well or just bills entered ?
Hi!!
Thank you for the great training!!
Being new at this program, I'm still learning :) but my question is I have figured out how to reconcile my bank statements, but i started this 1/2 way through last year, now that i understand it i would like to add the beginning of last year so the rest of my statements are all in the program. . How can i go back to finish out those statements?
yes, tricky, i missed march and april of last year, why i missed those two is beyond me. Any suggestions would be great, now that i get it, i just want it all to be completed:), Im just trying to figure out how to go back, is there are way to even view prior months? thank you!!
yes, i started in the middle of the year, i went back to re reconcile the prior months and now nothing is adding up, the beginning balance in my qb is not the same bal. on my bank statements, im am not sure what i did now, any easy suggestion? I went back to my registry just to see if all my amounts from checks and deposits are shown and they are but the beginning bal of Jan 2015 just isn't whats on my statement. thank you
Natalie Ru
Good morning Candice
I have quickbooks 10 and was wondering if they had a locate discrepancy finder on this version ,I can't seem to find it.
Thank you for any help
Hi Candus I still don't know what to do with the uncleared checks :(
Thank you for your videos. How come my QB view is completely different to yours?
Hi Lucia,
Thank you for reaching out.
I'm glad you enjoy our tutorials!
Your QB view may look different because you have a different version of QB than Candus.
Thanks for being a part of our community!
Have a great day,
Samantha, Team Candus
Why I have a difference on my reconcle when the beginning of the balance is correct the payments and charges are correct and the ending balance is correct and I still have difference
Hi Kandis, My name is Scott and I am having problems with entering daily sales summarys. what's happening is, I enter in my total taxable sales per register Z tape which is taxable, then I have total sales non-taxable / register Z tape which we use for our local schools, but when I total everything up it is not zeroing at the bottom of the page. if I select non tax on both columns, then at the bottom I select my sales tax. I will still show the amount of the non-taxable sale, it does not zero at the bottom.
Hi Candus, how does it work when is a deposit/CR? I edited a deposit transaction and had to re-do the bank reconciliation, I can't get the transaction to match the bank statement even when I checked the deposit in the bank reconciliation screen. Thank you!
Candace, I have a similar question to that listed by "edutchie." Have customer with QB Pro 2015. He stopped reconciling QB in 2013. He doesn't want to go back 4 years, but wants me to start reconciling with Jan. 2017. Obviously, his starting balance in the reconciliation screen will be incorrect. How do I do that? Thank you!
Thank you it help me a lot. I have a question a deposit was made and a general entry as well which was wrong. Can I void the general entry without affecting the books?
Hi Ana,
Thank you for your question, I've added it to our list. Candus uses the list to create future tips and trick.
If you like the way she teaches you can join her Getting Started with QuickBooks workshop, here is the link to save your seat: canduskampfer.com/getting-started/
Thank you for being part of Candus' community!
Elaine - Team Candus
Hi Candus, I have a journal entry from 2020 that is showing up when I try to reconcile my checking account. Is there a way to hide it in my bank reconciliation without messing up the 2020 books?
Hi Cynthia,
I'll make sure your question is added to Candus' list of future Tips & Tricks ideas.
If you'd like to make sure you get our weekly tips, you can join here: canduskampfer.com/weeklytips
Thank you for being part of the community 🙂
Elaine
Team Candus
P.S. We’d love to connect with you! Find us on ↓
Instagram: instagram.com/candus.kampfer
Facebook: facebook.com/CandusKampfer
TikTok: www.tiktok.com/@canduskampfer
Thanks for sharing. May I ask, is it necessary to do the bank recon first before generating the reports of Balance Sheet and ProfitLoss? Or I can skip this process and go directly to the report?
Hi Yssa,
I added your question to our list. Candus uses questions that are submitted to create new QuickBooks tips each month. Please join the weekly tips and tricks to be notified when your question is answered. *canduskampfer.com/tips*
Have an amazing day 😊
Elaine - Team Candus
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You are awesome Candice. I fixed my discrepancy after watching this vedio. Thank you and keep up the great vedios. Bilel
Yay! Glad it helped you Bilel!
Elaine-Team Candus
Thank you very much
Yay! Glad the video helped you Aracelis 🙂
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Elaine - Team Candus
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Do you have a video on Bank Feeds and how they work? Also, how to set up Budget Templates?
Hi,
Thank you for reaching out to us!
Due to the large volume of comments and emails, we receive daily, Candus isn’t able to respond to all of them any longer.
I did find these videos for your question: canduskampfer.com/?s=bank+feed.
Hope it helps!
We will also add your question to our future tip requests. Don’t forget to join the weekly tips and tricks to be notified when questions are answered. canduskampfer.com/tips
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Elaine
Team Candus
This video has being very helpful, the questions are, when (time frame) do we fix the deleted mistake transaction, right after we did it? or Should we wait till next reconciliation?
Also, does it work the same way for deleted deposits?, What are the accounting legal consequences of doing this very often, and what happen if instead of doing it the way you have shown, we proceed to reopen an already closed reconciliation?
Claire,
Thank you for reaching out to us!
Due to the large volume of comments and emails, we receive daily, Candus isn’t able to respond to all of them any longer. We will add your question to our future tip requests. Please join the weekly tips and tricks to be notified when your question is answered. canduskampfer.com/tips
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Elaine
Team Candus
Claire, I recommend voiding instead of deleting. Then create a memo and add detail.
Candus
How do you handle reconciling nsf checks
Thank you for watching our videos 😊
I will add your question to the list Candus uses to create new QuickBooks tips each month.
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Hi Candus, I have accidentally deleted 2 paid bill in QuickBooks desktop. One from last month and one from two months back. And now I can't balance my bank as I have already reconciled. And it is showing as a credit. Any suggestions? Thanks
Hello Shamsa,
You may need to reenter them into QB. You can always check your audit trail and/or statement for the details.
Have a wonderful day,
Kindra/Team Candus
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I've started using credit card to pay my sweeper repair and maintenance. I got my statement and I began putting in the charges. When I try to reconcile I see that there is a opening balance which was paid previously on line (before I started using the credit card account like a bank account-as you know I used to just pay off balance, can't anymore). How do I fix the opening balance that shows $445 when it was previously paid.
Hi,
I added your question to our list. Candus uses questions that are submitted to create new QuickBooks tips each month. Please join the weekly tips and tricks to be notified when your question is answered. *canduskampfer.com/tips*
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HI Candus. I have an issue with clients QB. Direct deposit pay or easy pay with Chase bank are not showing up in the bank g/l for me to tick off when I do a bank rec. The payroll is recorded but not the net check to the employee. Do you know why this is? What the payroll department is doing or not doing and how do adjust this? I am manually entering the net checks in on the check register to tick off but I have to code those checks somewhere, creating a bigger expense than ordinary or code to a asset account.
Both. Most of the staff which gets paid Friday is done through Q/B. The total Q/B payroll liability appears on the bank statement. But for the officers who like to pay themselves on Monday; a few days earlier, they have Chase send their net check to their personal account. It seems the officer checks are included in the payroll journal and reflected in gross wage expense with the appropriate payroll tax withholdings. The issue is the transfers out, net checks, do not appear in the cash general ledger account. I do not know enough about how payroll is processed in Q/B to see all effected accounts. In prior years I manually added these officer net checks in the check register to reconcile but I could not expense them since the wages were reported. I posted them to a balance sheet account. I do not feel comfortable doing this and would like to know what I am doing wrong or the person processing payroll. Is there some payroll liability or payroll exchange account where they might be which I am not seeing?
Candus, we are using the desktop version. Can you explain the process in QB in terms of which accounts are effected when payroll is processed? Is there a payroll exchange account showing the checks written and the liability for that net check issued, zeroing each other out? I have never seen an exchange account when I print a trial balance or balance sheet report.
Hi, Candus... have a question regarding "statement charges" somehow i entered items under a customer which has now created an open recievable for that customer... how can i fix or delete these entries without messing up cost reports etc... at your mercy... Rebecca
That is one good tip.
Well once the bank stmt is reconciled, how do I reconcile the difference between the reconciled bank balance and what shows up on the balance sheet. I've just taken over this job and there is a difference every month for quite some time. Help!
Hi, I took over the bookkeeping for a small business owner. Her prior bookkeeper still has checks & payments as well as deposits and other credits going 5 years back forward to December 2017. I am not sure how to proceed on those. Any suggestions?
Hi Candus,how can I fix a credit card balance that is off( understated) and it has been off for the last 3 years, how can it fix it for this year without affecting the previous tax years. thanks.
Hi Candus
We have not used QB recon since 2012 but plan on using moving forward. But when we try to do it now bank recon shows last recon was done bank in 2012 . My question is how can we start using bank recon without reconciling each month since 2012 as you can imagine it would be a nightmare to go back and reconcile each month to get it up to date. Is there a way to start over bank recon starting next month or so?
hi how can we change our stock opening balance ?
Hi you can check this video about entering opening balance >
canduskampfer.com/how-to-properly-enter-credit-cards-and-payments-in-quickbooks/
Let us know if it answered your question
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Ednalyn ~ Team Candus
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Hello,
what if my clearing balance is greater than my ending balance ? I have double checked that all of the transactions on my bank statements are entered. I do have a couple of checks that haven't cleared and some checks that were voided. I see that you said if you modify or void a transaction that might cause a discrepancy. So what else can I do to have my ending and cleared amount match and have no difference balance...
Exelent way to learn good job
Yay! Glad it helped you, Maria 😊
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how we can delete all the data in quickbooks and start over again, i did in purgecompany but didnt go through because it says there it is applicable on for quickbooks plus and essential. we subscribed the quickbooks online simple start only.
Hi my petty cash has gone out of balance. We somehow spend more than the allocated amount. How do we correct it. While still having cash in hand?
Hi,
Thank you for your question, I've added it to our list. Candus uses the list to create future tips and trick.
If you like the way she teaches you can join her Getting Started with QuickBooks workshop, here is the link to save your seat: canduskampfer.com/getting-started/
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Elaine - Team Candus
Question: how can you fix the deleted transactions in between 2 bank accounts , transfers to one account from another.
Did you re-enter the transaction?
@@CandusKampfer Yes , the debit account- which made the transfer , when I re entered them it made it doubled. on your presentation the discrepancy is on (- amount) on my discrepanacy it's not (- amount)
Can you explain to me how to do a mini-reconciliation? I have a deposit that was uncleared than re-entered again in 2018 and it is still showing in my reconciliation window today. I've tried to do a mini-reconciliation, but I'm having a hard time doing one. Pls, help.
Hi Lynda,
Thank you for reaching out to us.
I will add your question to our list. Candus uses the questions that are submitted to create new QuickBooks tips each month. Please join the weekly tips and tricks to be notified when your question is answered. canduskampfer.com/tips.
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Hi Candance, my company received a refund on a bill that was charged on the credit card; it was charged in February 2019 and we reconciled and then in April 2019 we received a refund from them as we did not use their services so I entered the refund as credit memo and reconciled April statement but now in May the ending and beginning balance of that specific credit card is not matching our statement; QuickBooks is showing a negative balance. Please help me understand and correct the error.
Thank you for watching the video!
Due to the large volume of questions and emails we receive daily, Candus isn’t able to respond to all of them any longer. If you are just starting out with QuickBooks or feeling overwhelmed and need help, register to join her next workshop here: canduskampfer.com/getting-started/
Have an amazing day!
Elaine
Team Candus
Great video, very helpful.
I have a question that doesn't have anything to do with a beginning balance. My problem is I have an amount in my reconciliation window that was cleared earlier in a previous year but is now showing in my reconciliation window. I don't know how it became uncleared. What should I do with this amount?
Hi Lynda,
Thanks for your question, I've added it to our list. Once a month, Candus picks the top 10 questions and answers them Live on her FB page.
If you haven't subscribed to Candus's Tips & Tricks yet, here is the link to join: canduskampfer.com/tips we'll send a reminder for her next Live top 10 answers.
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Elaine - Team Candus
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I just got into my Depisit a refund balance and it was negative but when I reconciled last month it wasent. I know I have some checks that have not cleared from years ago. The weird thing is my statement for this account has money. So the balances don’t match. It’s easy to make a big mess. I just might have to call quick books
Hi Arcane,
What is your exact question
so that we can help you, thank you.
Have an amazing day,
Ednalyn ~ Team Candus
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I have previously reconciled and we were off so we unreconciled clear back to the beginning of the year and now I have no beginning balance on my Begin Reconciliation. How do I get this back. I have my ending balance.
once we put back in, are we supposed to be looking at the ending balance or cleared balance in the recon screen?
Hi Shannon,
Thank you for reaching out to us!
Due to the large volume of comments and emails, we receive daily, Candus isn’t able to respond to all of them any longer. We will add your question to our future tip requests. Please join the weekly tips and tricks to be notified when your question is answered. canduskampfer.com/tips
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Have an amazing day :)
Elaine - Team Candus
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Thank You it was a great help.
Hi Candus, I can't seem to figure this out...On my bank statement I'm showing have a $4,500 wire transfer but it's not in quickbooks. I've asked the client about it and they stated it was sent to a vendor as payment for a shipment. Do I create a bill so I can zero this payment out?
Thank you Candus, I had already gone with the first option, I just wanted to make sure that was a good option. Now let me ask you this (all of this happened before I started it's all related to 2016.) credit card payments that were paid online are showing as paid in QB but also showing as a "Chk" in QB as a deposit! It's only 2-3 entries per month but it's knocking the recon off...I'm thinking for now of deleting those transactions/line items out of the "deposits" and when I can come up for air I can check to find out what's going on with the account set up. This seems to be the easiest way to complete this recon since I'm completing 12 months in a weeks time.. Do you or any of your subscribers have any suggestions. Thanks!!
Will this not affect the Trial Balance?
Thank you for watching the video!
Due to the large volume of questions and emails we receive daily, Candus isn’t able to respond to all of them any longer. If you are just starting out with QuickBooks or feeling overwhelmed and need help, register to join her next workshop here: canduskampfer.com/getting-started/
Have an amazing day!
Elaine
Team Candus
Candus How Do I Get Out Of The Park Recocilation Because I Do Clik On Previous Reports And Will not Let Me Leave
Ok I have a question I took over for someone else and they did not reconcile for two years and then entered everything all wrong so the balance is completely off. I know nothing about quick books how do I fix this?? Pls help me
What bout if the Beg Balance is Zero?
That normal, if you’ve never reconciled before. You will enter your ending balance and it will become next months beginning balance.
Help! I have gone back and re entered the deleted entries. I am still off balance. I have emailed you also. THANKS
Hello Nancy, we emailed some ideas.
Team Candus :)
Very helpful.
Please help Candus!!! The QB deposit was set up for $165. The bank determined the deposit was $170. Extra $5. I cant reconcile because I am off by $5.
Not sure what the income account is. We are a school. Several students made payments toward their invoices and some purchased items. The total was deposited into the main account.
I hope this will be ok. I went into the check register. I manually adjusted the deposit to reflect what the bank correctly credited us. I changed it from $165 to $170. Do you see any issues with doing that?
If we clicked on the undo last reconciliation button then how to solve that problem?
You’ll need to reconcile that statement again.
How can I fix a negative balance after trying to complete reconciling
Hi Rosanne,
You can click on this link and see if it helps you:
canduskampfer.com/applying-open-credits-to-customer-invoices-in-quickbooks/
Have an amazing day,
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Hi Candus,
I had reconciled my credit card until November 2016 however, I made a mistake of
unreconciled my transactions to look for a mistake and now I'm having a negative balance as my beginning balance.
I have all statements and also the register printed by statements but I can't figure it out.
Hi Candus,
Happy New Year!
I starred with the first month, all transactions have been checked and quick books entered a balance adjustment as Opening Balance Equity (a charge).
I have all reports printed from the correct reconciliation and I don't understand why quickbooks is getting the beginning balance from...
1-) I don't know how to print the discrepancy report ( I have quick books for MAC)
2-) I need to know how to adjust the opening balance to reflect the correct balance.
I was able to do it and my CC account has been fixed. Thank you!
Hey, Mrs. Candus... I hope this Isn't a dumb question but, I need the steps for fixing a bank reconcile discrepancy that I accidently....(Dummy Me) Deleted. But in a format or video that goes with *Quickbooks 2018*... I am trying to reconcile our bank statements here at our auto body shop and I am kinda' STUCK. )0: Like for example, I can't reconcile my next month because my beginning balance is off -$987.80.. Which I deleted..Or adjusted.. I have all of my bank statements from the past 2 years.. I just made a boo boo.... But, Its my first time working w/ quickbooks and its just me here .... So, I'm trying hard to learn as I go, I really love and enjoy your videos. You are extremely helpful. I can send you my email... Or I will check back here for any replies. Thanks to you and everyone. I'm still learning... Pam (-:
Snider Auto Care,
Thank you for reaching out to us!
Due to the large volume of comments and emails, we receive daily, Candus isn’t able to respond to all of them any longer. We will add your question to our future tip requests. Please join the weekly tips and tricks to be notified when your question is answered. canduskampfer.com/tips
You can also check her website: canduskampfer.com/
Have an amazing day!
Elaine
Team Candus
Pull the discrepancy report to see what you may have deleted.
what if someone hasn't reconciled since 2006?
Hi! That's a great question. We have tutorials and training on how to make adjustments so you can start reconciling in the current year.
If you'd like to learn more about our program, you learn more here: ConfidencewithQuickBooks.com
Have a great day,
Sam, Team Candus
Hallaluja.
Hi C
Hi Candus! How can I fix a beginning balance if the account have not been reconcile on 4 years? Please help me!
Hi Aude,
You can reach out to our team to find out about working with Candus if you want personal help.
Email: Support@CandusKampfer.com
Have an amazing day!
Elaine - Team Candus
I'm sorry Candus I misspelled your name.
Hi Candus. Very fast very fast. Please you are making a video, you should keep in mind that you are going to teach somebody. You are so fast that for learners, it is very difficult to understand.