Asking for help, the most important thing of all. I have done NUMEROUS odd jobs of people fucking up their computers up to ways....that I have no idea how they have fucked up without asking for help. But...I have also been selfish and stubborn working on a projects for up to 5 hours trying to figure out the "idk how I did it" problem. Sharing information and problem solving is the quickest way to learn, much faster, more intelligible, and much more efficient than trying to figure out a problem you have no idea how to deal with on your own. Asking for help is not a weakness, it is a knowledge source and a problem solver. You can have a problem one day that you have no idea how to deal with, something you have never dealt with before, and that one problem solving answer by someone who has had the experience solving, can be a life saver. One problem that you get solved by asking someone else, can answer dozens of the same problems that in the first place you had no idea how to solve. Being an IT isn't just a job, it is a community. And if you are that guy that thinks he is the bees knees and knows how to solve every problem, and takes 6 hours to research, you have already hurt yourself by not asking the community and trying to be an egotistical prick. If it helps your ego, you have 10x time experience in one problem than any other IT out there, but there are ITs out there who have 10x the experience in another problem than you have never had to deal with. Sharing information is a key part in expanding information for ITs.
Thats in da worst case scenerio...Always asking upsets people(me for example). First you try do by yourself, in case you cant make it, try to learn how to.
Mike Meyers is the best if not one of the top brains in PC Tech. I salute you Mike, as I'm reading your book and preparing for my A+. I believe one day I'll master PC's like you and get the opportunity to share my knowledge too and teach the upcomers as well as you've taught me. Thank you, GOD bless.
I love this guy. When I was in pc tech school, we used his books, and he made learning informative and humorous. Along with a great teacher , I came out with a great career in IT.
I see you as a "Great Helper & Motivator for the New Guys" I wish All newbies would learn this and abide by it. It makes a difference between Pros & Novice.
Most of these commandments can be applied to many skilled trades. I've learned many of these myself as a mechanic, there's nothing wrong with billing for Your work or asking questions. Always try to learn as much as possible and keep an open mind.work with co workers, you never know how much they know or how often they'll help you,ans always do the same for them. Be happy to work with customers,but also remember to use good discretion with what you tell them!
@Helicon7007 It depends on the venue in which you work. In reference to my answer with a Password Policy & Active Directory, the technician would be a member of the same Agency, Company, or Organization and the tech would have his own Active Directory account that has administrative rights to the PCs... the users might not have admin access to the PC on their desk to limit service calls. In your venue it is probably best to have customers remove their password or create an admin account.
I ran tech support for a ISP. I had to learn to train. This is in the mid 90's when very few people knew how to approach the internet. Yes , I did take a legendary my 4x cup holder is broken.
Thank you, I am not currently studying for the A+ exam, I own a computer repair business here locally, But thanks to your videos I've decided to take it to the next step!! I am gonna study my ass off to get this A+ certification, I wanna know if you could tell me what are some good videos or books that I can use to study before taking the exam.. Thank You.
Stick to the Warranty! This one is so true, I have also been there, I attempted to upgrade the memory of a 10 year old computer which ended horribly. The computer worked fine after installation, 2 days later I get a call, mind you this guy WAS a close friend of mine, after explaining to him that I will attempt to repair it but didn't have time during the week to stop by, this SOB calls me and starts ranting and throwing profanity and threats at me telling me how I need to buy him a new comp!
3:00... Im at that point pretty much, been doing this Remote Desktop support gig for about 8 months now, Im trying to move onto something better that will further my exp/pay
when it comes to passwords i get them to get into the machine from the customer so i can fix it then tell them to change it as soon as they get home or i have them temporarily change it if they can.
@Helicon7007 The password policy has to do with how often & password is changed and its complexity requires but does NOT justify learning the passwords of others. Even as a network/Active Directory coordinator I have never had a reason to know someone else's password(s), yet they try to divulge them. Knowing passwords prevents plausible deniability, and I don't want that. Besides, you will find you can do anything anyway and even change a password if you really had too.
great vid but for a super nerd u need to sort your sound levels out :) My nickname where i live is the wizard as I am clever with pc's . I just fixed my 1st win8 machine other day . A nice bit of teaching myself whilst helping others . Enjoyed your tips .. PEACE
DESWEDS my mind thinks in funny ways...if you take the pattern that these letters create and put it on paper you get a box with a line from E to S. then number the keys in sequence 1 2 3 4 2 1 3 = 16 and then get the keys alphabetical numbers 4 5 19 23 5 4 19 = 79 Now add 16 + 79 = 95...take the alphabetical number of S and multiply it by the number of sizes in the box and you also get 95. Put the numbers 1 2 3 4 2 1 3 and 4 5 19 23 5 4 19 together to get 5 7 22 27 7 5 22 = 95...I'm not weird!
In real life, all the poster's advice is not really applicable. You need to concentrate in theory and put emphasis in practice. The best way to learn is to build your own computer, buy a motherboard and the manual has everything you need to know about the motherboard..how much ram is need how much to max it out,,ports, etc. Learning by doing is much better than by sitting to listen to your teacher. I have two great books that I bought and learn how to do computer work.. It is much easier today to build a system..Before you had to deal setting up jumpers to the HDD and the umbilical cords onto the motherboard. The only different thing I do is when you install Windows..windows will partition and format your HDD. What I do is I use a different computer and I use a stronger partition and format utility software, once that is done, Windows installation is much easier. You do not need partition or format software, Windows works fine.. But I once came across Windows will halt when partition and formatting it was like a glitch.
the free tech support thing is so true , I dont mind helping but FFS! there is one particular friend who not only expects me to do free maintenance etc on her laptop but she brings her pals pc`s to me too! (& they all want free programmes , activations , keys )
Hug a jock man, ya gotta hug a jock. Sorry, I know what you really meant, but I'm going to say listening to some jack-arss brag about their bicep's or how far they can throw a football never broadened my horizons. lamo
Asking for help, the most important thing of all. I have done NUMEROUS odd jobs of people fucking up their computers up to ways....that I have no idea how they have fucked up without asking for help. But...I have also been selfish and stubborn working on a projects for up to 5 hours trying to figure out the "idk how I did it" problem. Sharing information and problem solving is the quickest way to learn, much faster, more intelligible, and much more efficient than trying to figure out a problem you have no idea how to deal with on your own. Asking for help is not a weakness, it is a knowledge source and a problem solver. You can have a problem one day that you have no idea how to deal with, something you have never dealt with before, and that one problem solving answer by someone who has had the experience solving, can be a life saver. One problem that you get solved by asking someone else, can answer dozens of the same problems that in the first place you had no idea how to solve. Being an IT isn't just a job, it is a community. And if you are that guy that thinks he is the bees knees and knows how to solve every problem, and takes 6 hours to research, you have already hurt yourself by not asking the community and trying to be an egotistical prick. If it helps your ego, you have 10x time experience in one problem than any other IT out there, but there are ITs out there who have 10x the experience in another problem than you have never had to deal with. Sharing information is a key part in expanding information for ITs.
Thats in da worst case scenerio...Always asking upsets people(me for example). First you try do by yourself, in case you cant make it, try to learn how to.
Mike Meyers is the best if not one of the top brains in PC Tech. I salute you Mike, as I'm reading your book and preparing for my A+. I believe one day I'll master PC's like you and get the opportunity to share my knowledge too and teach the upcomers as well as you've taught me.
Thank you, GOD bless.
I love this guy. When I was in pc tech school, we used his books, and he made learning informative and humorous. Along with a great teacher , I came out with a great career in IT.
Hahaha the face on that guy "Stick to the warranty" funny!!
I see you as a "Great Helper & Motivator for the New Guys" I wish All newbies would learn this and abide by it. It makes a difference between Pros & Novice.
Most of these commandments can be applied to many skilled trades. I've learned many of these myself as a mechanic, there's nothing wrong with billing for Your work or asking questions. Always try to learn as much as possible and keep an open mind.work with co workers, you never know how much they know or how often they'll help you,ans always do the same for them. Be happy to work with customers,but also remember to use good discretion with what you tell them!
this was great thanks i'm going to send to my friend who is a professer at a college and let him show it to the new tech coming up great tips
@Helicon7007 It depends on the venue in which you work. In reference to my answer with a Password Policy & Active Directory, the technician would be a member of the same Agency, Company, or Organization and the tech would have his own Active Directory account that has administrative rights to the PCs... the users might not have admin access to the PC on their desk to limit service calls. In your venue it is probably best to have customers remove their password or create an admin account.
Great stuff!!! I will be showing this to my students. Thanks!!!!!!!
I ran tech support for a ISP. I had to learn to train. This is in the mid 90's when very few people knew how to approach the internet. Yes , I did take a legendary my 4x cup holder is broken.
This video reassured me. I was in doubt about becoming a computer technician, but now my spirit is lifted :]
Thank you, I am not currently studying for the A+ exam, I own a computer repair business here locally, But thanks to your videos I've decided to take it to the next step!! I am gonna study my ass off to get this A+ certification, I wanna know if you could tell me what are some good videos or books that I can use to study before taking the exam.. Thank You.
The force is strong with this one....
from one old dog to another, very well said deswed, I could'nt agree with you more!
When I first started doing field service the other techs told me rule #1 was: Never let the customer know you don't know how to take the cover off
You rock! Thanks for putting it out there.
Stick to the Warranty!
This one is so true, I have also been there, I attempted to upgrade the memory of a 10 year old computer which ended horribly. The computer worked fine after installation, 2 days later I get a call, mind you this guy WAS a close friend of mine, after explaining to him that I will attempt to repair it but didn't have time during the week to stop by, this SOB calls me and starts ranting and throwing profanity and threats at me telling me how I need to buy him a new comp!
Yup, I'm a motorcycle technician,and learned to nip that stuff in the bud fast.
I'm feeling the nerdy love Mike!
Absolutely fantastic advise.
Keep learning.
Best advice I have ever heard!
There is a difference between BIOS and CMOS.
Hi Mike, where can i get information for updates in the world of PC tech?
info about new hardwares?
thank,
your my guru
3:00... Im at that point pretty much, been doing this Remote Desktop support gig for about 8 months now, Im trying to move onto something better that will further my exp/pay
I totally agree I worked at a middle school for 5 years as the campus IT guy and now am looking to move on.
Hey! So I just started studying for the A+ Certification... What's your advice on everything!! How to study, when to study, what's next... ect! :D
when it comes to passwords i get them to get into the machine from the customer so i can fix it then tell them to change it as soon as they get home or i have them temporarily change it if they can.
This is all still great stuff!
I think he has some very good advice
@Helicon7007 The password policy has to do with how often & password is changed and its complexity requires but does NOT justify learning the passwords of others. Even as a network/Active Directory coordinator I have never had a reason to know someone else's password(s), yet they try to divulge them. Knowing passwords prevents plausible deniability, and I don't want that. Besides, you will find you can do anything anyway and even change a password if you really had too.
Cool pc tech commandments! :)
thanks mike
thank you ...
Very nice!
Wish all the support geeks would just help you instead of looking to get money out of you!
Thanks, O.G.
Preach on man. I am a Cisco engineer we all techno babble each other. Cisco guys are just weird like that.
great vid but for a super nerd u need to sort your sound levels out :) My nickname where i live is the wizard as I am clever with pc's . I just fixed my 1st win8 machine other day . A nice bit of teaching myself whilst helping others . Enjoyed your tips .. PEACE
Its all about the users!!!!
Cool video, well presented. 8-)
DESWEDS my mind thinks in funny ways...if you take the pattern that these letters create and put it on paper you get a box with a line from E to S. then number the keys in sequence 1 2 3 4 2 1 3 = 16 and then get the keys alphabetical numbers 4 5 19 23 5 4 19 = 79 Now add 16 + 79 = 95...take the alphabetical number of S and multiply it by the number of sizes in the box and you also get 95. Put the numbers 1 2 3 4 2 1 3 and 4 5 19 23 5 4 19 together to get 5 7 22 27 7 5 22 = 95...I'm not weird!
I start taking classes next month. Any other advice? I'm about as green as they come.
In real life, all the poster's advice is not really applicable. You need to concentrate in theory and put emphasis in practice. The best way to learn is to build your own computer, buy a motherboard and the manual has everything you need to know about the motherboard..how much ram is need how much to max it out,,ports, etc. Learning by doing is much better than by sitting to listen to your teacher. I have two great books that I bought and learn how to do computer work.. It is much easier today to build a system..Before you had to deal setting up jumpers to the HDD and the umbilical cords onto the motherboard. The only different thing I do is when you install Windows..windows will partition and format your HDD. What I do is I use a different computer and I use a stronger partition and format utility software, once that is done, Windows installation is much easier. You do not need partition or format software, Windows works fine.. But I once came across Windows will halt when partition and formatting it was like a glitch.
LOL 5% of the time you have seen people go to prison? You work in North Korea?
2018 already ^^
Im having my fan fixed on my laptop and last time i had it fixed they hacked my password and search my computer are they a loud to do that?
that is a shame, I have a GX4000 with a dodgy loom & a sticky front brake that needs a look at..:-)
the free tech support thing is so true , I dont mind helping but FFS! there is one particular friend who not only expects me to do free maintenance etc on her laptop but she brings her pals pc`s to me too! (& they all want free programmes , activations , keys )
this is awesome, ihope some techies read this, because they maybe violated some of this commandments heheh
Yes, there is no age limit.
I never realized until now how much young nerds look like young JW's.
Try google.
lol, the views for this video is 1,337.
you hiring? :)
ps .. who needs passwords anyway? lol
I looked up "desweds" on Facebook and couldn't find you. So, could you give me your gmail account so I can gmail you?
Only until their computers aren't working ;)
if you could accept me on facebook pls? i need some answers mate
Hug a jock man, ya gotta hug a jock. Sorry, I know what you really meant, but I'm going to say listening to some jack-arss brag about their bicep's or how far they can throw a football never broadened my horizons. lamo
if my name solden then who should have face up prison if i sold there names they bank my ass in prison so who rights are right?
Wonderful, help on tips
this was great thanks i'm going to send to my friend who is a professor at a college and let him show it to the new tech coming up great tips