How to Fix Hard Drive Beeping/Not Showing Up after Dropping

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  • Опубліковано 7 жов 2024
  • Welcome back to the Indigo Software UA-cam Channel! In this helpful video, we'll guide you through the process of fixing a hard drive that is beeping or not showing up after being dropped.
    If you've experienced this issue and are searching for a solution, you've come to the right place. Join us as we provide step-by-step instructions and practical tips to troubleshoot and resolve the problem with your hard drive.
    From diagnosing the potential causes to implementing effective fixes, we've got you covered. Don't miss out on this valuable content designed to help you recover your hard drive's functionality and data after a drop incident.
    Ensure your precious files and valuable data are safe and accessible once again. Join us now and learn how to fix a beeping or non-recognized hard drive after a drop!
    Did we miss anything? Drop it in the comments below to help out the community! Below are links to purchase your own Microsoft Software from Indigo Software.
    We offer military discounts, as well as less-than retail price tags on our products. We also offer some of the best customer support in the industry.
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    Thanks for watching! Please share, like, comment and subscribe if you enjoyed.

КОМЕНТАРІ • 64

  • @countdracula7896
    @countdracula7896 Місяць тому +3

    I'm extremely indebted to you, my HDD has been lying useless for 6 years now, I just kept it because I thought maybe one day I can do something to fix it. This video is the reason I could finally fix it, the solution actually worked for me, here's my comment like and subscribe so that more ppl can find this video, thanks a lot and I really mean it.
    Keep up the god's work!

    • @indigosoftware9625
      @indigosoftware9625  Місяць тому

      I'm so glad it worked! Unfortunately, my read heads were too damaged to repair, but I luckily had backup copies of the data.
      Let us know if there is anything else we can do to help!

    • @countdracula7896
      @countdracula7896 Місяць тому

      @@indigosoftware9625 Oh I see, my read head is fine but unfortunately it's unable to read the data and I probably need to format, but before doing so I'm trying to see if I can recover some data, so far I have been unsuccessful in finding a way to do so.

  • @sirbonanzar3605
    @sirbonanzar3605 18 годин тому

    It work like magic, I couldn't believe it will work, oh my God ♥️♥️♥️♥️♥️
    I love dear 10000 ⭐⭐⭐⭐⭐⭐⭐ KEEP UP THE GOOD WORK I LOVE YOU 😘😘😘😘😘😘😘😘

    • @indigosoftware9625
      @indigosoftware9625  15 годин тому

      You are welcome 😊
      I'm so thankful for the kind words, and we are truly glad to help!!

  • @notvemoz
    @notvemoz 4 місяці тому +26

    Dropped mine from not even 3 feet and it started beeping! I swear these things are ridiculous! I'm going to attempt it..

    • @indigosoftware9625
      @indigosoftware9625  4 місяці тому +3

      SSD is the move if you ask me. I won't go back. Good luck with your attempt, and remember it's extremely fragile!

    • @r_a_j_a0033
      @r_a_j_a0033 4 місяці тому +1

      Same problem happened to me what do i do bro is that can i recover that file

  • @g-o-u-r
    @g-o-u-r 3 місяці тому +8

    my Seagate Backup Plus 5 TB today joined the club.

    • @majinboo6377
      @majinboo6377 3 місяці тому

      mine just make a 1 meter drop and no longer being detected by the pc. and its the first time it ever drop, lame af. mine is the same like yours, 5tb seagate backup plus. you fixed yours yet ?

    • @g-o-u-r
      @g-o-u-r 3 місяці тому

      @@majinboo6377 not yet. I waiting for another drive to have space to copy files. and will try

    • @indigosoftware9625
      @indigosoftware9625  3 місяці тому

      Sorry to hear :/
      Wishing you the best of luck

    • @g-o-u-r
      @g-o-u-r 2 місяці тому

      Upd: not my case, inside the drive everything seems completely fine. Assembled and stored for better days.

    • @anita2053-r1f
      @anita2053-r1f 2 місяці тому

      ​@@majinboo6377 I'm depresse 😢too I dropped seagate from my bed to floor hmm probably 1 feet . It's working but beep sounds coming. I've no hopes I thrown it many times

  • @Pooh-hg9vh
    @Pooh-hg9vh 2 місяці тому

    Thank you bro
    My ps4 hard drive has years worth of storage and this help out a lot

  • @jonhidden-coley977
    @jonhidden-coley977 3 місяці тому +5

    Mine started beeping and not showing up and it's never been dropped (Seagate Backup Plus 4gb). It's been sat on my desk since I bought it and never moved. It's well out of warranty so it looks like I may as well open it up and try this method. Pretty sure it's going to ruin the case in the process but if I can get the drive working again, it'll be worth the sacrifice.

    • @indigosoftware9625
      @indigosoftware9625  3 місяці тому +1

      Did it work? Sorry to hear you were having trouble!

    • @JonHiddenColey
      @JonHiddenColey 3 місяці тому +2

      Not yet. I managed to get the drive out of the case without damaging the case but I don't have the correct size screwdriver at the moment, so I need to get that sorted before I can proceed.

    • @TheSongBirdRainStar
      @TheSongBirdRainStar 3 місяці тому +3

      this is also my issue, it just randomly started beeping and not showing up.

  • @glck19gen7
    @glck19gen7 15 днів тому

    My seagate 12tb today joined the club

    • @indigosoftware9625
      @indigosoftware9625  11 днів тому

      That's unfortunate. Did you have any luck? Hoping for the best!

  • @fade_shadowgamer3255
    @fade_shadowgamer3255 3 місяці тому

    Mine joined the club 2 years ago surgery attempting today

    • @indigosoftware9625
      @indigosoftware9625  3 місяці тому

      Best of luck!

    • @anita2053-r1f
      @anita2053-r1f 2 місяці тому

      I'm not a doctor but software engineer so I can't. In my city there're no external hard drive doctors available

  • @RobReFrame
    @RobReFrame 11 місяців тому +2

    Thanks for the vid! What's the size of the Torx bit? and the other screw driver? Also, are these sizes universal on the different Seagate models? Im having this problem on my 2022 Seagate Expansion drive. I just don't have these screw drivers

    • @indigosoftware9625
      @indigosoftware9625  11 місяців тому +1

      No problem! Usually, its a torx t8 bit to work on the hard drives. They aren't universal on different seagate models, and I had to use the pentalobe 1.5 screwdriver on mine which was hard to find :/
      I'd recommend a quick search and order on amazon.

    • @KK-vf6ui
      @KK-vf6ui 7 місяців тому

      try a smaller flat blade and lock it into two grooves, from there try to unscrew it. it will feel strange, but it works. @@indigosoftware9625

    • @CielGS
      @CielGS 6 місяців тому

      Where you able to recover your data? I have the same problem....

    • @kdr-ql7pz
      @kdr-ql7pz 6 місяців тому

      Well mine wasn't as easy as he showed. My head was misaligned, but so were the associated readers.
      So really there should be no issues from a disk standpoint, but access is.
      Personally, I would just get to the cleanest place possible (with positive air pressure) a small swap them into a working one.
      Just becareful and clean.
      If you really think about it, CDs used to get stuck inside the book and played in my car fine, usually.
      But, I live in MI so it's never that hot.
      2 live crew, anyone?

  • @vali0us
    @vali0us 2 місяці тому +1

    My hard drive has some silver tape connected to it over the screws. What do i do??

    • @indigosoftware9625
      @indigosoftware9625  2 місяці тому

      You’d need to scratch/peel this off to access the screws

  • @asegedrodolfo1543
    @asegedrodolfo1543 Місяць тому +1

    How could I test the shock sensor in hard disk pcb

    • @indigosoftware9625
      @indigosoftware9625  Місяць тому

      To test the shock sensor on an HDD PCB:
      Locate the Sensor: Identify the shock sensor on the HDD’s PCB (often near critical components).
      Visual Inspection: Check for physical damage to the sensor.
      Multimeter Test: Measure the resistance or continuity across the sensor's pins. Gently tap the drive and observe changes.
      Oscilloscope (Optional): Use to detect voltage spikes when simulating shock.
      Diagnostics: Use tools like S.M.A.R.T. monitoring or manufacturer diagnostics to check for shock-related errors.
      If faulty, consider replacing the PCB but be aware of firmware dependencies.

  • @ikacbmw669
    @ikacbmw669 3 місяці тому +2

    "if you're worried about loosing you data"
    i am not, i ordered mine 4tb hdd from reputable store and they sent me one that they dropped (they packed it, package wasn't damaged, but hdd and antistatic bag inside were), and they don't want to accept warranty because it's damaged hahaha
    soo, seeing this video gives me hope that i could save my money hahaha

  • @kendiggy
    @kendiggy 2 місяці тому

    Mine was on the floor and fell over. It's a 14tb seagate expansion. Started beeping, froze on the computer. This was in the middle of a so far 23 hour transfer to backup my computer. So no data to lose, but if I can't get it to work, it's already a $200 loss. I almost wish it arrived DOA because then I could send it back, but not willing to with 4tb already transferred.
    Guess I'm going to have to try this. Nothing to lose at this point ☹️

    • @indigosoftware9625
      @indigosoftware9625  2 місяці тому

      Good luck Ken! Sorry to hear of your troubles. Let us know how it goes.

  • @criscoleman
    @criscoleman 5 місяців тому +1

    My almost new Seagate external hard drive gets the beeping and doesn't show up. But it doesn't look like the one in your hand. It has a hard black case with no apparent way to get the case off. So, I guess I'm just stuck with a stuck HD head.

    • @indigosoftware9625
      @indigosoftware9625  4 місяці тому +2

      Some cases have a shock absorbing layer on the outside to help prevent damage when on the go. Perhaps your drive has something similar? Otherwise, you may consider sending the drive in if you have critical data.
      Best,
      Gabe

    • @criscoleman
      @criscoleman 4 місяці тому

      @@indigosoftware9625 Well, it definitely has a hard exterior. There doesn't seem to be anyway I can get to what's inside. Last sentence understood.

    • @NyxTheNerd
      @NyxTheNerd 4 місяці тому +1

      @@criscoleman I had a Seagate fail me recently too. Look around the external case and you can use a flathead to pry the bottom off. Be careful though as this can damage the shell. But you can pry it off. Bonus, if the drive is completely dead you can reuse the connector bit with other drives that DO work.

    • @criscoleman
      @criscoleman 4 місяці тому

      @@NyxTheNerd Thank you. The drive doesn't appear to be dead; but I can't find anywhere to fit a flathead into. The only hole or depression of any kind that I can find is where the cord plugs in. The cover is like a solid block of plastic.

    • @smoothdedede
      @smoothdedede 3 місяці тому

      @@criscoleman I had the same hard drive and it's having the same issue rn, did you find any way to open it?

  • @TheUsualSuspekt
    @TheUsualSuspekt 4 місяці тому

    I just sent it in today. I'm afraid of what this is going to cost. Hoping for something in the 3-500 range. Mine dropped too except it was already on the ground, so it was more of a domino fall. I know the importance of backup and I didn't this time.

    • @indigosoftware9625
      @indigosoftware9625  4 місяці тому

      Good luck! It's usually not cheap unfortunately, but depending on the data.. might be worth it. Wishing you the best.

    • @TheUsualSuspekt
      @TheUsualSuspekt 4 місяці тому

      @indigosoftware9625 I saw a place in LA that starts at 300 capping out at 600-700 depending on if you have a fusion drive or not and obviously a tad more if they provide a backup hard drive and you need it expedited. Majority of the reviews are positive. Might be worth exploring if they come back with something nuts.

    • @TheUsualSuspekt
      @TheUsualSuspekt 4 місяці тому

      @@indigosoftware9625 Completely unrealistic quote for my budget. I found two places that will do it for cheaper (around 800-1000) but it will still be a hardship considering the possibility for a donor drive. Do you happen to have any recommendations to preserve the data as much as possible in case i decide one day to do something?

  • @simbachiutsa6107
    @simbachiutsa6107 11 місяців тому

    Thank you

  • @marksurkus9859
    @marksurkus9859 14 днів тому

    This is why large Hard drives are so scary. It’s not if but when they go bad. 😢 stupid Hard drives!

    • @indigosoftware9625
      @indigosoftware9625  11 днів тому

      Agreed. I've since changed my working drives to SSD's, and only use mechanical drives as backups/archives.

  • @marklouiecastaneda206
    @marklouiecastaneda206 4 місяці тому

    hey, can you give me the name of the screwdriver you're using? thanks 😢😢

    • @indigosoftware9625
      @indigosoftware9625  4 місяці тому +1

      I ordered a kit from amazon that included: P2 P5 P6 Pentalobe Screwdriver
      I believe I was using the P6, as well as a torx T5 but yours may be different.

  • @Life-x6k
    @Life-x6k 3 місяці тому

    My case is different. I essentially forgot that mine does not fit perfectly, and it hung down and I pulled it out immediately for some reason. It is a laptop. And now it doesn’t seem to power on😢

    • @indigosoftware9625
      @indigosoftware9625  3 місяці тому +1

      That's unfortunate :/
      Wishing you the best of luck. And as always, a professional repair team would be recommended in this case.

  • @marxianamarx
    @marxianamarx 2 місяці тому

    Hi!! Great video 🙌
    I have a 2TB WD ELEMENTS BLACK USB 3.0 2.5 external drive?
    The PC does not detect it on port 3.0, but on 2.0, on that port it appears fine in the device manager, in the disk manager it appears uninitialized and when initialized it says non-existent device.
    When you connect it, the LED turns on, it makes 7 beeps and then. 3 beeps and then 3 more beeps and it stops. Will there be a solution?

    • @indigosoftware9625
      @indigosoftware9625  2 місяці тому

      Here are some basic troubleshooting methods to try (outside of the video example)
      Check USB Port and Cable:
      Use a different USB 3.0 port and a different cable to rule out port/cable issues.
      Power Supply:
      Ensure the drive is getting enough power. Try connecting it to a powered USB hub.
      Try on Another PC:
      Connect the drive to another computer to see if it's detected properly.
      Listen for Beeps:
      The beep pattern (7 beeps, then 3 beeps twice) could indicate a hardware issue. Refer to the WD support documentation or contact WD support for specific beep codes.
      Check for Drive Errors:
      Open Command Prompt as Administrator and run:
      sh
      Copy code
      chkdsk /f /r X:
      Replace X: with the drive letter if assigned.
      Disk Management:
      If it appears uninitialized, right-click and choose Initialize Disk. If it fails, it might indicate a hardware fault.
      Use WD Diagnostic Tools:
      Download and run WD Data Lifeguard Diagnostics from the WD website to check the drive's health.
      Professional Data Recovery:
      If the drive still isn't working, consider contacting a professional data recovery service.
      These steps should h

  • @firefly7fire310
    @firefly7fire310 7 місяців тому

    Guys a managed to open it and everything but there is one screw that doesn't want to go out and now it is dull on the inside of you see what I mean and so I cannot open it fully do you guys have an idea ??

    • @indigosoftware9625
      @indigosoftware9625  7 місяців тому

      It sounds like the screw became stripped unfortunately. This can be a pain, but all we can recommend is to be extremely careful with whatever screw extraction method you decide to use. A soldering kit may be an option.

  • @g-o-u-r
    @g-o-u-r 3 місяці тому

    I'm worried about the dust after opening. I don't have a "clean room" for operations.

    • @indigosoftware9625
      @indigosoftware9625  3 місяці тому +1

      This is part of the risk taken when opening a drive. I would recommend professional repairs. In most cases, it should be fine when only open momentarily.