Simoniz Dealership Coating Failure on '21 Toyota Highlander
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- Опубліковано 12 лип 2022
- #Simonize #Dealership #newcar #attention2detailswithchelsea #ceramiccoating #issues #fail #cars #toyota
I recently had a customer bring a 2021 Toyota Highlander in for a full detail. Customer purchased brand new with the vehicle a dealership Simonize coating with their warranty. Upon initial inspection there was absolutely nothing on the paint. This was footage I got for him to go back to the dealership to prove there was nothing there.
Just another reminder- avoid dealership coatings and do your research. A pro detailer will properly prep and apply a quality ceramic coating vs talking you into purchasing a ceramic SEALANT that comes with a warranty, which is unfortunately what this customer ended up getting. He doesnt even remember if it ever beaded. Its a shame and now he has to battle with the dealership for his money back or be out several hundred dollars to have a quality ceramic coating applied. A very hard lesson learned and one I wish I could have avoided for this customer. - Авто та транспорт
I have never put any faith in dealership applied coatings, however when you use car pro reset there is the proof that the coatings is not clogged but in fact not existent. Great video Chelsea!! 🌟🇨🇦
I thought the Simoniz coating was a myth by now but there's still people getting scammed by dealerships out there 😵
Yes they are
I made the mistake of having the dealership apply a coating, never again with what I learned over the years, I think if this was my car I would take my loss and have you apply a professional coating, thanks Chelsea 👍😁❤️
We all pay for our education, no matter if its in school or not.
Thank you for the information. My instincts told me to never get these “coatings” from a dealership, and now this just confirms what have been thinking.
The only problem with going back to the dealership to "re-apply" their "coating" is the fact that the same "detailer" will re-apply "coating" only to have it fail again.... trust me, the dealership will do anything they can to avoid doing that.
Helpful video. People trust dealships too much. Detailers need to educate the general public more then we are. This video is a good start. Thank you.
Two weeks ago I had a customer call me and asked me if I could put a coating on their brand new Kia Forte GT. He informed me while he was at the dealership he went ahead and purchased one on their coatings. Needless to say he wasn't happy with it especially since they charged him over $600 for it. He brought the vehicle to me and I actually made a TikTok video showing the difference between a dealerships coating and the coating I use. There was barely any hydrophobics to that coating whatsoever and it didn't even sheet the water off the panels.
I see it all the time at dealers, they use quick detailers that have an excellent shine and give a life time guarantee. The managers call me to have their car detailed because they know that the stuff they use last for a month, if you are lucky.
Thank you so much! You just helped me save 900$ Can't believe I even thought about getting it
No one is surprised, unfortunately. Ty for the informative video.
beware Allstate car add-ons. Their "coating" on my Subaru Outback XT proved uneven and weakl, and the local detailer I asked to recoat the car with Optimum Pro+ actually called that dealer to tell them what a poor job they did!
Please keep us posted on what the outcome of this is. My aunt payed $3k to have her new Lexus SUV “Ceramic Coated”. I haven’t checked to see if there is anything on it but I can’t wait to see the car.
Great straight-up video.
You are correct. 👍🏼👍🏼
Just had a future customer (booked a coating) say he paid for the simoniz coating on his truck and paid the extra $500 for the coating itself and will have to pay extra for it to be installed. He asked me if I just wanted the coating to play around with it and see if I they just messed up with it failing within 16 months!
Great video. Hopefully the customer gets a refund from the dealership or Simoniz directly.
Hi,if I wanted to remove all wax and polish off car what’s best way to do it without a jet wash
I’m gonna guess that it will take an act of God to get the dealership to accept any defective issues with the coating. Probably blame it on the customer somehow smh
Hi chesea is there a way to remove drip stains from door panel vinyl and leather??I tried super products leather Cleaner and all clean but no go???
Can you do a test on double-triple layering McKee's graphene coating? Since there's so much in the bottle, I was wondering if I could apply 2-3 layers instead of just one.
This is for a 2020 BMW X3M
Will do!
The coating itself isn't half bad. I was given a bottle and put it on a daily driver with proper prep (polish, panel wipe, controled environment) amd it's still on the car two years later. Driver cleans his car properly and it's not super hydrophobic as original. Dealers just wash and wipe
That's what I was thinking, no prep.
I think its going to be hard to prove...maybe the guy washed his car with lacquer thinner or straight megs wheel brightener... im not saying he did i just dont know he can prove he didn't..i doubt the dealership would even care... rhey are selling cars 15 to 20% hire than they should be
When we bought our minivan last year I started talking to the sales person how he details his daily driver. Then I learned the dealership runs the car through their car wash and then sprays Torque on the paint and then wipes it down with a towel. Then they spray the whole interior and that is how they protect the car for their five year warranty add on package.
Second momma has some guns to keep the kids in line.
I didnt know Simoniz was still in business. I can remember decades ago dealerships did a good job on detailing a new car. Its pitiful in today's world. Hopefully they let them come back to u for U to do it.
What was the outcome of this I did not see you post another video just curious
Customer is going to have me recoat in the future but has to discuss the issue with the dealership since he paid for something that’s not there
What products you use to ceramic prep ? Wash/clay/iron ?
Strip wash, chemical decon + clay bar/towel, polish, panel prep then coat
Yup, my daughter was asked $4.000 for a simonized coating. The money down the toilet.
It doesn’t look like there is anything on the vehicle. Now to be fair, I don’t like dealerships, I don’t trust them at all. I seriously wonder if a coating was actually applied.
I wondered that as well. Customer isnt someone who knows or really cares much for detailing, just wanted protection and easier maintenance and said he never really noticed any beads EVER on the vehicle. 😳
Which electric pressure washer do you use?
Ryobi 1900
Im not in the same country. But Simoniz have an Simoniz Online Claim System on their website that someone on another YT Video Commented suggested to try. Instead of not Directly involving the Dealership. Myself working for a 4 manufacture dealership and applying "Dealership" Coatings.
1. Know the "true" background of where the car is washed and what with. Provide wash reciepts
2. Timeframe's after the car is sold.
Upto 3 months - Fair enough. Benefit of the Doubt. 6 months - Somethings going wrong with how the customer is washing their car or Product has failed. 1 Year - No. The customer has failed to report any problem. Even if the product has a miracle 2yr lifespan.
The Simoniz glass coat is actually a decent coating….the problem is the dealerships never do the prep work. I actually conversed with an employee of one of these such car lots and he said they do apply the coating but they’re told to run the vehicle through the automatic wash on site then apply it and throw some tire shine on & send it on its way. I’ve had many, many customers in my area scammed by dealerships with this type of service. So aggravating. Gives coatings a bad reputation unfortunately. Take care Chelsea!
Prep is key! Thats what I always tell customers in what sets someone like me apart from a dealership coating
@@attention2detailswchelsea 100
That Simoniz "coating" is a joke... a very EXPENSIVE joke!
I about bet it wasn’t applied to begin with. They brought it to the right place to fix it though!!
How long did the dealer claim it will last?
Probably a year. That's what mine said but I still clay bar and hand wax when needed.
3 yr I believe
@@attention2detailswchelsea 🤣
I have noticed in last last couple of video's you say "Professional detailer"
To me that's a Larry from Ammo NYC or Jim from White Details etc.
Could you clarify please on what you mean.
Someone who details as a profession.
@@attention2detailswchelsea I got it know that you put it like that,
In Australia you have car cleaners, then a detailer and then professional detailer as in they have been doing this for many year's. But that's just my opinion and observation. 😊
Q for ya
-do you or have you thought about selling products
2.I see you using a ryobi pressure washer nice for a diy
Seems like you are all about the average joe diy buy not having high end equipment like a kranzel pressure washer
I've thought of it but its such a saturated market that I dont know what unique products I could bring that would make me stand out. Plus its $$$$$.
And yes, I try to keep my tools and products affordable and show my viewers who mostly are diyers how to get pro results with normal equipment without breaking the bank. But sometimes it is nice to invest in quality equipment. But I do love my ryobi 1900
Typical dealership scam! They tell you they Glasscoat which takes a few hours to do (they don’t) then 24 hours to cure! They just spray on some wax and then charge you for the Glasscoat
I have a true Simoniz Glasscoat on my truck from 2018 that I applied and I take care to maintain it and it’s still doing very well
Whoa...hold on here...a 1 year old "coating?" Now the client is complaining - a year later? There's a lot of stuff on the market [most?] that doesn't last a full year ESPECIALLY from a dealership. Not to mention how the car is stored and or maintained. I don't want to bash Simoniz [no "e"] but unless they have a professional series for "dealerships" et.al. most of their commercial stuff is well...ummm...fair at best. That being said, what was the guarantee/warrantees [if any] for the coating? What type of "coating" is it? Unfortunately the dealerships prey on the unsuspecting. If I were to start naming names perhaps the name of the dealership should be exposed before accusing Simoniz of failed product. Btw...I still use and offer their paste wax which imho is still an excellent paste wax.
They purchased a ceramic coating with a 3 yr warranty. I know that most the dealership coatings are more of a warranty vs a quality product but it should have at LEAST lasted a year imo. There was NOTHING there. Customer assumed it was protected and didnt know what a coating should have even looked like.
@@attention2detailswchelsea thx for the follow up. It certainly seems that a 3 year coating should be showing at least ok at a year 4 sure. I believe that this is still more of a failure of of the dealership (God I hate them) than Simoniz. Simoniz (Union-Carbide /Kleen-Rite) is a very big and long standing (100 years+) business. Although not the player they once were in the rabbit-hole competitive world of detail car-care they are a giant in floor care and coin-op style car care. I use some of their products some of it fair and some pretty good.
That being said, from your efforts Chelsea excellent recovery and proper care for that Toyo. I hope your client is gratified and alerts other potentials to stay the hell away from that dealership "prep department." Shine on you crazy diamond.
@@attention2detailswchelsea ceramic coating worth $1K is usually good for 3 yrs at least. The $3K is usually good for 7years at least. These are warranted by a reputable auto detailers, unlike those once from dealerships that claims they also do, but has no guarantee as claimed.
They probably never even put one one, dealerships protection services are a con, and charge you 100s for it, I always tell them to leave the car alone and not even wash it, same thing when it goes into service, no curtesy car wash thanks 😁
The Stealership probably used WD40!
It's not a ceramic coating it's a glass coating.
Straight from their website: "GlassCoat® is the world’s most durable paint and interior protection system, scientifically proven and guaranteed to last. Simoniz-authorized dealerships can help their customers protect their vehicles’ resale value by offering professional GlassCoat installation on new cars."
Called glasscoat but its not a glass coating like most think for their glass
Glasscoat is snake oil.
Snake oil is more hydrophobic!
Stealership...... Nuff said
1st