I see my postal worker out in all weather conditions, from the torrential rain to the scortching heat. Ive seen him go above and beyond for the local people and ive seen him struggling and pacing up the hill at an extremely unhealthy speed but what is he to do? RM seriously need to sort themselves out as we the public can see how awful these hard grafters are being treated. Absolute shame on them and an utter embaraasment. Up the CWU
The union agreed to change and moderation about a year or two ago with the Pathway to Change agreement which Simon Thompson has just torn up . This dispute is NOT about change , modernisation and efficiency . IMO, it's solely about destroying the union so another company like VESA can come in and take over without a union in the way to protect the workers
100%! these CEOs can't stand unions cos they get the workers a fair deal and they want to keep it all for themselves and the shareholders. Labour need to step up and fight for their base!
Totally agree, armchair experts like these two , though we'll intentioned, are wrong on key issues, we are far busier than we have ever been, delivery's are bigger, no one talks about leaflets averaging 3 every week, amazon just do parcels , we do leaflets, letters, small parcels , large parcels, yet still remain near the top of all the rankings in quality of service , we should get more money.this is as you say destroying the union, and replacing us with agency , and self employed drivers, with rubbish terms and conditions
You seen to have missed the point in this dispute . It was a manufactured dispute by thompson. And he is not interested in a solution.he wants the share price low so his backhander is bigger from the belgian consortium thats looking to buy the business.
Being a worker and a key worker during the covid era it saddens me that the CEO and other top executives don't give a damn about the workers. It amazes me that within a year the company was making over 700 million to losing a million a day. What's changed from the workers over that year is nothing. Yes workers have to adapt to change but what there doing right now and what there proposing is destroying the business. This dispute will end ugly, very ugly indeed and that's not the fault of the worker's. It's not about pay which the media keep on portraying all the time but T&C'S.
I've been working for royal mail for 35 years and over the last 5+ years the automation has come in thick and fast (parcel sorting machines etc) and the volume of workers has diminished accordingly and you are correct with this dispute I too can't see any winners! But the top management team have continuously lied about everything and obviously instructed middle management to have an unbelievable aggressive attitude towards the workforce its seriously unbelievable the aggression that they are dishing out! also what option does a worker have when they are told to accept pitifully poor voluntary redundancy conditions or be compulsively made redundant with only statutory redundancy payments then watching the company (royal mail) employ agency staff as they are saying to you "we need you to go"
I too am a postie. However I am not a cwu fan. Just one point on your comment I'd like to bring up. (Or two) the redundancies are going to be based on attrition. So retirement and those who want to grab the cash will mean no body is forced out. Also out of 140k staff they are looking at not replacing 10k once they take off. Second point. When the union told us that rm were considering making our hours flexible so that summer time we earned less in fewer hours and winter time we had to do more to keep up with demand all the posties lost their crap! So instead rm is implementing agencie staff for the heavier period's and guess what... the posties lose their crap. Now I know rm make a pigs ear of it at times but the cwu are great at creating problems out of solutions and sometimes nothing at all. Also they mislead in their language to the posties. All to get more support in the cwu fight with rm. Because at this point it's less about the postie and more about two Cockney lads sticking it to a toff.
35 myself..retired..good pension...ive told my 2 lads get out NOW youngest has a history degree but loves the job oldest is mortgaged ..young kids... sad times ..they arnt losing ..take no notice of malik the dickhead...thompson gets a million a year
Simon Thompson CEO of Royal mail is now part of the problem and chose the cost of living crisis to destroy terms and conditions of postal workers to compete with the gig economy, shameful behaviour by Thompson
I've been a postman for over 37 years, our office ( one of the biggest in the country) leaves whole walks ( deliveries) in the frame for days while we deliver tracked packets, leaving all the letters, only delivering letters every few days when time allows. We are so understaffed and as fast as we recruit new staff they leave because they are treated so badly.
That happens everywhere. Try working with children and make less than 17k. You also have to deal with behaviour, parents and children’s achievements in your group (teaching kids and recording) including first aid and outdoor supervision (all weathers). Never complain. Posting letters through a door seems easy now huh? And sorting.
@@leval1000 so whats this, a who's got a worse job contest, you are not understanding our problem, Royal Mail is deceiving the public, we are supposed to deliver under the USO to every house in the country 6 days a week. we are not doing that, we are leaving the mail in the office, sometimes for days on end, including doctors letters, hospital letters, lots of very important stuff. while we deliver tracked packets. Royal Mail have put the price of stamps up then given up on delivering letters until they have to, they want us to start 3 hours later every day, and have no finish time so on a busy day I could be out delivering in the dark in winter at 5 or 6 o'clock at night, going to work every day not having a clue what time I would finish work. I am just a normal postman, I walk roughly 26,000 steps a day six days a week, in all weathers, I'm happy to do that, it's my job BUT I would like to know what time I finish every day, is that too much to ask?
35 myself [retired i had a stroke[2 lads are still.when i started it was superb ..laugh easy peasy...now my youngest lad starts at 8.30.. my first rural 1984 i finished then..cwu top union
@@leval1000 Ahh Ahh Ah ....i do that every day, having got home after walking 12 miles a day, then have to tend to the kids.... some people say , but it keeps you fit ! try 12 miles a day 6 days a week !
@@neilwilliams8741 having cold extremities poses stroke and heart attack, inappropriate gloves and longer hours projected for winter will increase this risk. The fact that fingers stop functioning properly it is a serious issue that is ignored. The musculoskeletal conditions are increasing, as is arthritis forming conditions.
I started working for RM in 2005. Them days it was nationalised and a very organised company. Walks were covered and the job was good. Fast forward to this day and age and the general public needs to know what is happening. Just like the comments below from my colleagues alot of duties/mail just does not go out sometimes for 2 or 3 days. The management prioritise tracked parcels etc and tell us to take them out and leave important letters behind. The walks are getting bigger and bigger as they are adding more and more on to the duties. So us postie's cannot complete the work as there is just too much to handle. I ask the general public that this dispute boils down to the gross mismanagement of the company. They absolutely do not give a 5h1t about there employees or even the public. All they care about is how much the shareholders put in there pocket.
I agree, but I do get tired of armchair experts like these two, they are not losing a million pounds a day , utter nonsense, delivery's are bigger now , there is more work than ever to do , letters are still 40%, of the business, and actually increase during winter months, and also this idea the union and workers are against modernisation, utter rubbish ,we have embraced it , royal mail tore up the pathway to change, modernisation to them is replacing us with agency, and self employed drivers.
Regarding change (and automation), there are agreements between the union and company on changes and further automation. The company has been the one to tear these agreements up with no negotiation whatsoever, not the union. Automation did increase for a time, leading to productivity improvements in delivery offices, however the use of some of the automatic sorting infrastructure has declined more recently. Less mail is being sequenced in spite of better capability, thus it once again takes longer to sort manually on the day of delivery. Coming soon we'll be getting mail from more and more duties combined together, which will no doubt reduce productivity further as more manual sorting is required to separate it back out amongst those duties. This dispute started as the management tore up the existing agreements on change, and has escalated as the senior management have taken a "our way or the highway" approach. The management have refused to negotiate in good faith, and have continually rammed further and further unagreed impositions on the workforce throughout. The CEO has even briefed against negotiations while those negotiations were taking place (he got the union team in a room, then imposed briefings on the workforce while those union leaders were in the dark about what was going on). Then there's the incessant goading on the companies social media style platform. And then there's the aspect of some deliveries being more important than others. I'm led believe management bonuses are based on targets for specific products, thus any other classes of mail or parcel can be ignored. I think it's a managed attempt to break the service, to then try to suggest it cannot be done, thus influence the USO being reduced/removed.
What customers also won't know is - throughout the UK a large amount of rounds are not covered on the regular posties day off. Therefore the whole round apart from Tracked parcels and Special Deliveries will go out on that day. All letters and standard parcels will remain inside the depot and not be delivered that day. This has been happening for almost 2 years. Simon Thompson has made this an unreliable service.
I agree , money is in parcels and letter volumes have declined , but they are still 40% of the business, and seem to be stabilising at that, with leaflets, yes they might decline could take years though, but the parcel market although profitable is really competitive, and could go down , whereas the letter market is a guaranteed income, and I'm with the union to disregard that is a mistake.
I've been working for Royal Mail for over 30yrs & in all that time as a workforce we have never been on strike in December especially over Christmas. When I started the work force was double what it is now, we handled millions more letters than we do now & back then a lot less parcels & packets. Now all that's reversed. Like others have said on here, many many changes have happened over the years & most of it not for the better. Years ago managers & management came up through the job therefore they knew how things were run. Nowadays new managers come in from outside the business & don't know how it's run, it's not a supermarket. The people at the top now on the board are a prime example. Most of them have done as little as 1 to 2 years, probably been cherry 🍒 picked too. The CEO isn't much better, a couple of years in the business + 20 months as the CEO. We weren't doing too badly before they went on the board. This dispute goes far far deeper than the so called 9% they keep banging on about. It's what we will all lose if they get their way. What a lot of people don't realise is our money is made up from different allowances from the various jobs that we do. I will probably stand to lose over £150 + overtime. A lot of the overtime now is being covered by casual which cost Royal Mail more money than it would using their own staff. I think what people on the outside need to understand what's going on here will affect every working class person if Royal Mail succeeds in what they are trying to do regarding ur working wrights it will snowball everywhere, you simply won't have none. The one thing I do know is the solidarity as never been stronger among everyone on all functions of the workforce because we all stand to lose so much in the long run. We will fight & we will not give in until we get a fair deal what's right for all of us. Sorry for going on but I had to put something down .
im retired .got lump in throat when i started ..it was jv5.s phg.s all posties working themselves up but changing.i done the postman higher grade exam 5 times..for a laugh was so good i got oddered it but said no.was on lates 12 years..do what i wanted ..free meal in chester soring office..good union..i reneber a rhyl postie started a day after me..got to jv5.[management]he changed tried it on with me for bringing mail from our small dely office[traffic heavy rain[i told him to fook off and the twat went to chester sorting office to get me reprimanded....i had 25 years in at the time so smoothed over ..i was bouncing and seen him out shopping years later..hed left rhyl s.o. i nearly decked him..the wife stopped me..next time i seen him was his mams funeral...hed got the sack.lost his pension.....karma.
How can Royal mail claim to be losing £ 1million per day when over the last 12 months £560 million has been given away to shareholders, surley if what they claim is true then it was actually the fault of RM
How much money have they wasted on that useless new uniform? Why did you have to order everything, like three hats, even if you didnt want them? They waste so much money.
@@neilherring just standard practice at RM to do crazy things that make no sense, like the time they spent £15k on electric trolleys that were not designed to be used outside and they all broke in less than 6 months, even crazier when you consider they only spent about £3k on each of the combo vans they bought a while back
I've worked for Royal Mail for 37 years, what you've said about letters being left and parcels being priorised is true. I'm not a postie but I see the walk fittings with mail left as I deliver mail from the Mail Centre to delivery officers. Simon Thompson has no intention to resolve these problems he has (I've heard) sent a letter to Dave Ward CWU saying he will no longer be attending any more meetings. He is the problem and needs to go!!
royal mail is busier than it was 10 years ago but is in a worse place than it was 10 years ago, it does seem to me that its having its profits stripped by big investors
Ive been a Postman 35 years. Its exactly the same at my office. Mail is always left in the fitting, and Managers tell us that Tracked items are the priority, even though the CEO has said, all mail should be treated the same.
These guys have completely fallen for the corporate talking points. The problems have been caused by gross mismanagement and greed by Royal Mail at the top. RM should never have been privatised.
In the ten years I've worked for Royal Mail, the only constant has been change, and none of it for the better. There is such a top-down management structure that change is forced through, regardless of any actual benefit it brings. There is no question of standing in the way of change. It is handed down by decree from on high and any feedback from front-line staff, or from managers on the shop floor, is simply ignored. There is a chain of command, but no chain of communication, and no-one knows where the buck actually stops. Someone somewhere is getting bonuses for introducing initiatives and setting targets but apparently paying no penalty. The entire focus of the business is on cost cutting and quality of service is a standard that has simply been abandoned. Machines are brought in that don't perform to expectations, but cuts in staffing mean there is no one to pick up the pieces when the inevitable breakdowns happen. The machines may be faster, but their accuracy leaves a lot to be desired. It's all very well to have a target which states that a certain percentage of mail has to be sorted by machine, but if the machines are spitting out high percentages of work they can't handle, which then has to be hand sorted by the over-pressed staff who remain, then the essential targets are being attained, but the business is actually failing. There is a long-standing hierarchical mismanagement of Royal Mail for which long serving and long-suffering staff are being expected to pick up the bill.
When you say postal workers don’t want change. That’s all we’ve done over last number of years now. No matter how much extra we take on the goal posts are moved. It’s alright sitting in front of a computer screen that shows you how you can do it doesn’t always work. It proved it time after time the pressures on Royal Mail workers is immense. Funny how they claim they’re losing all this money yet reward it’s board members massive bonuses and free shares. Plus hand over 100’s of million pounds back to shareholders. The renaming of this company has been changed at what cost and why. They are deliberately trying to wreck this business so that they can sell parts of it off. VESA equity based in Luxembourg is now the biggest shareholder with a multi millionaire Czech owner. He’s not at all interested in this 500+ year old company. I know that, we all know that but the media chooses to ignore it as do our government.
I'm new to Royal Mail, and on collections. My collection round, and my colleagues collection round was changed to incorporate the SA round. I was told I had plenty of 'vagina time' on the round for fannying around. This was certainly not the case. It's very tight indeed to get back in time to take down the Post Office at 17:30, then I still need to go back out and collect from a box. My colleague gets back even later, and we have to segregate the mail, and the lorry is meant to leave no later than 18:15. We have been given another 10 mins to complete for a month while they take a box of my colleagues round. It's still going to be tight, and there is no time to take a break. I am happy to be busy and not stop, but I'm not happy that the company wants to improve productivity, as there isn't enough time in my day as it is.
The CWU have presented a document to Royal Mail, with proposals on growth and stability! The problem is with a board and CEO, that refuse to move on any of their plans, stating (and I quote) “ It’s Our Business To Run!”. It’s their way, or the highway so to speak. 26 years I’ve worked for Royal Mail and 1 of those years was as a manager! I stepped down from that role, because I saw how things were run. How things were going. Along with things I was being instructed to do! My conscience and integrity, were more important to me, than the role I was performing. None of us want to be on strike, but how can anyone sign up for a deal that:- 1- leaves you worse off financially, even after the offered pay increase! 2- defrauds the public, by not providing the service they pay for! 3- takes all union involvement out of offices, so management effectively have a free reign to attack employees, and their abilities! 4- guarantee that there will be no compulsory redundancies until March 2023 at the earliest! Meaning no job security! 5- effectively give us all an ankle bracelet, by monitoring our every movement throughout the day, which can and will be used to discipline employees! 6- change sick pay arrangements, although the majority of sickness is caused by either, toll the job has taken on people, or ailments out of anyones control! 7- by introducing standards, that would expect a 60 year old, to perform at the same rate as an 18 year old! 8- by recruiting new employees, on longer contracted hours and less pay! 9- by micromanaging current employees out of the business, as their contracts aren’t of the new model! 10- by introducing 0 hour contracts for owner drivers, to perform the work of those they want gone! 11- by letting their own Parcels courier (Parcelforce) only recruit future employees as owner drivers, while giving work to competitors instead of them! These are a few of the reasons we are taking industrial action! PAY itself? The bottom of the list! Although we should be rewarded for our efforts. After all? It wasn’t long ago, that we were being clapped on the doorstep, delivering record profits for Royal Mail. Only for that profit to be squandered on dividends for shareholders and bonuses, for those now saying we are haemorrhaging money and cannot afford to reward our staff! I’ll also add, that recently, managers were given a redundancy payment, in line with agreements! The redundancy offered to postal workers? …… less than half of what agreements are in place! How is this fair on those who are willing to take the voluntary redundancy offered?
Thompson trawls this propaganda out all of the time. He is a liar. Open the books so they can be examined forensically. Unbelievable disgrace that people who served us all through the pandemic can be treated in such a despicable way.
I worked for Royal Mail for 22 years, I was constantly threatened about getting sacked to the point I considered it part of my working day, but I used to go to work do my hours never did overtime, I used to have managers phone while doing my job trying to brown beat me into completing my walk even have them drop off more mail to me demanding I did it and everyday I brought some of it back and when I got back to the office the managers would threaten me again, I would remind them my time was up I wouldn’t talk to them in my time speak to me in the morning, it would start all over again the next day, the problem with the postal workers they believe it’s a job for life it isn’t, I took the chance and left got myself trained and become a skilled worker in a job I was interested in even though I knew my age was against me but I persevered and made it work
Losing money? By opening super hub sites that run at 50% of what it’s meant to and using 50% more staff than it should 😒after 8 months of being “live” that’s where all losses are coming from mismanagement and incompetence 😒 never had a new machine perform so badly
22 years here and just found out management get a bonus for clearing tracked items ! our office are 8 postmen short with mail laying everywhere.its a disgrace.
I have been working for Royal Mail a long also, but how can this guy incharge say we are losing 1 million a day and then award himself a huge amount of money as a bonus. He needs to be questioned, the union have been doing there best to resolve this dispute and on some occasions Simon Thompson has not turned up for the said meeting. The way of world is changing for all contact and again the union has reconised this and done many changes to try to safeguard jobs and provide a service to our loyal customers. It is not all about wages for the front line staff.
It got personal, about simon thompson because he cares nothing about the lives of dedicated employees, and their family lives,, the terms and conditions are abysmal, royal mail as always made a profit, until mismanagement, that is the fault squarely with the CEO, , no one wants to be on strike, but neither should employees are bullied, you two have no clear idea at all, maybe you two should try going out on a rural duty walk, in the dark in winter, try it, for one week, before you make silly judgements, maybe you will survive, in the dark. Try it, and do it for less money. Lol lol lol.
Marek come be our new ceo 👍 im a postman and if i owned this company I would be delighted to have a huge advantage over other companies that operate in this sector!! Delivers to 32 million addresses per day has a double revenue income (letters and parcels) although they treat letters as an actual burden now!! a workforce that is rich in experience with people staying 20,30,40 years!! We pretty much gone from hero to zero and i think that has what got a lot of employees backs up!! We need a ceo that recognises our importance and at the moment we do not have one .
Here Here... the Posties and you can work together. Someone like you would be able to help make Royal Mail great again with a happy workforce and a 1st class service
Losing the £1m per day is a lie and a play on words. The company made the most money it has ever made last financial year. What they mean is the pandemic is over and the profits are going back to NORMAL levels. Example: Instead making £500m during the pandemic they're back normal levels of making £200m Stil in the black and still making profit. So the company runs fine enough and the union had a Pathway to change agreement that was gonna add revenue. But that wasn't fast enough for the board. The BBC caught out CEO Simon Thompson live on TV about having secret talks with a forigner buyer. Government stepped in to see what was going on but in the end gave the go ahead. The forigner buyer has now said in Newspaper MIrror that he'll buy the company but only if the union is gone. In the latest offer from the company one of the conditions is to get rid of the Union. I would say the board are going to get a massive bonus if they can get rid of the union and turn the company into another gig courier.
I would fact check that 1m loss in first place . How come they are doing free customer parcel pick ups for free?? I get they paying for sending but thats a lot of hussle and time to go there and pick up parcels and deal with customers , when they are delivering in the first place and takes more time than usuall to do the round . It just proves that Amazon , DPD and others will make more profit this year during christmas period than RM . Paying bonuses to CEO and shareholders , recruiting agency workers for less pay + 0 experience or training . Already hearing a lot of stories agoub the agency workers :D
The guy on the right clearly has no understanding of the dispute . He talks about the union as needing 2 accept automation as a compromise . The union has never said no to automation and has always signed up to it . For example , the last revisions at Royal Mail were built around the introduction of PSMs ( new parcel sorting machines ) that were part of the Pathway to Change Agreement , that the company wants 2 walk away from . Its not about modernisation , its about job losses and those that stay , stay on less money with their terms and conditions down -dialled . Thompson the CEO has always said that a pay rise above 2% would have be paid for from allowances that the company would like to remove from the staff
im sorry lads but automation isnt a issue it never has been both union and workers have embraced it ..the issue is managemt are lying to the customers theyve been telling workers they want them too start delivering post and parcels in the afternoon instead of concentrating in morning deliveries. the union/workers want too keep early deliveries and to deliver to buisnesses and companies as a priority but managemnt dont..when its been put to them that pm deliveries will impact buisnesses which need there mail and parcels early they say thats not there problem ,they have a paid for early service and i think there hoping they will pay for that but most wont especially if your a small company they dont have the money. what kicked this off was when simon became manager he tore up all automation agreements and wants to cut up the company..theyve wasted millions on tech which doesnt work,theyve paid out bonuses to people who dont deserve them and treat the customers with contempt.. royal mail and the country deserve someone who understands what the customer wants not the share holders who only want short term profits and i hope they get one soon.
You should have done this channel. Everything you said is spot on, I would add they are not losing a million a day , if it were it would have gone bust , in tbe pandemic year it made 758 million, the following years about 500 million , and it was the same on pre pandemic years, the pandemic year is being used as the yard stick, and you're correct the union has actually modernised royal mail , more so than the company , which is widely unknown.
I work for Royal Mail, I agree with Marek in regards to the management style he mentioned, Royal Mail ‘s management style is backward facing, I wrote to the CEO in 2001 and again to Moyà Green the CEO at that time when they were conducting this World Class pointing that out, instead they paid some person from Japan millions of pounds.I wrote again mentioning that it won’t work that it’s the management approach and culture of the business ( us & them ) that needs to be addressed.As for the automation every one is an agreement, most Mail centres are automated. There never has or will be any winners in wars, diplomacy ,communication,and honesty stands the best chance to go forward.
Still is government participation but privatised for the share holders. Mighty difficult to please everyone especially with Zero hours for the work force.
Postie here, management are making people leave any class of letters, even signed for letters and just deliver tracked 24/48 parcels, people are even leaving untracked parcels. This is at the same time there are 4 or 5 agency staff in doing the parcels for uncovered rounds, before they would agree to pay us overtime for delivering 1/4 or 1/2 etc of a walk regardless of when we finished, now they will only pay us the overtime if we physically stay out there for the extra 2 or 3 hours... so as no one is willing to do overtime so now multiple walks dont go out on delivery and the agency come in for 8 hours pay and deliver parcels for one round when it can be covered with 6 hours overtime pay and the letters will get delivered aswell..... Imagine losing 1m a day but then paying an agency to cover work that just a couple of months ago was getting covered at a fraction of the cost....
Before you start talking about this subject especially today you really need to do better research it’s clear you don’t know the facts that you haven’t researched it properly. Union signed Upto change it’s Royal Mail that walked away from that agreement. And wouldn’t talk until acas the ceo wasn’t attending meetings at all till acas and even then he wasn’t in them fully. And it’s not alleged posties have been told that parcels are more important than any 1st class mail. Royal Mail are picking and choosing what they want to follow when it suits them.
How are they going to give posties a share in profits when they are supposedly losing a million pound a day ? Royal Mail are talking garbage! It was promised before and we never saw a penny of it .
Btw its not prioritising classes of mail , its delivering parcels and not mail. They dont really care about mail anymore. Staffing levels are well below what is needed
Thanks for pointing that out. The reporting was indeed that posties were being instructed by local management to deliver tracked parcels and leave letters behind. -Ian.
I recently did a delivery that hadn’t been delivered for 4 days. The mail is not important to the Royal Mail anymore. They only care about the tracked items and Special Delivery items. The Royal Mail are completely ignoring the USO.
@@ronjenkijns4743 The reason for prioritising Tracked Parcels and Special Delivery items is the compensation they have to pay for failing the service - there is no penalty on failing to deliver anything else
Royal Mail the only company who sees the advantage of delivering to every single address in the uk as a disadvantage and a burden. Royal Mail the only company that treats it’s experienced and loyal staff with utter contempt. Royal Mail which has always been a profitable business and made record profits not so long ago to a business that is failing and losing a “million pounds a day”. I wish the general public could see what is going on here. A once proud employee of this company who took pride in his work to have it completely destroyed is simply heartbreaking.
The management is not unable, they are unwilling because they want their own way I read through their demands and it in unreasonable. The CEO doesn’t want to compromise as he has had history of crippling business
The union and the CEO have had their chances to save the company, however it was one sided talks until November, it took strikes to get everyone around the table. The CEO and board took massive 'rewards' for the covid inflex of profit, we were the ones working at the time and risking face to face contact with the public. The one million pounds a day loss has been going on since Moya was CEO, so thats just the norm, The Union is attempting to protect our terms and conditions of employment and has offered us a 'surrender' document that basically is to give up 'a lot' in terms of a pay deal (which is below inflation) that puts our jobs at risk or termnation and their 'final' offer is not even worth it. RM wants reform, they want to compete with Owner Driver services, which means Roal Mail will no longer be what u see day to day. With regards Letters and timing, dont expect 2023 to be relibable, the senior staff are likely not to be there so delivery will not be as good.
Employee voice can be effective if the organisation leaders listen to employee concerns. However, if the culture of management is to ignore the employees, then a trade union can be very beneficial as it has legal powers which employee voice groups do not. Just something to consider. I also want to add that I am a business customer and while RM has introduced tracked 48 hour postage at the same cost as standard untracked postage, the companies quality of service has suffered a lot. It's dissapointing because RM is the best out of the postal companies. The others are either rubbish like Evri or more expensive like Ups.
You have to ask the board why at the start of the year MILLIONS of £ in dividends were handed out thanks to the pandemic boost instead of looking to the future and investing for the inevitable downturn? Share buybacks to boost share prices?
Please correct me if I'm wrong as I've never worked in the postal sector. Royal Mail pay starts on higher salary than a lot of service personnel were on during operations. No job is perfect but when I leave the service and if I was offered 27k a year job without serious pressure or stress, I'd be jumping at the chance. All job's have deadlines but I can't see a posty being in the top level of pressures sorry. What pay do you all think you should get as I'm intrigued to see what the private sector pay is coming to.
@@EIRONA I used to deliver one bag of mail, including packets when I started, I know deliver 6 to 8 bags a day, today for instance I delivered to over 750 houses, it took me just over 4 hours and many calls had 6+ letters each, if RM and presumably you get their way we will start work at around 10am instead of 6am, we will leave the office at around 1pm instead of as now 10am, we will not be able to stop until we finish every letter and packet so if, as today it took me over 4 hours then I would have finished around 5pm, in winter in the dark, now you have already admitted you don't know anything about 'the postal sector' which is evident by your earlier posts. We have many women working as post women, would you want your daughter walking around in the dark in a badly lit council estate, with bad lighting and drug dealers, etc hanging around the streets? Also we walk at the moment over 26,000 steps a day in all weather, and accidents are unfortunately not rare,at the moment if we go sick we get paid, under your new 'Amazon' working practice we get paid if we go sick once a year, after the first absence we won't get paid, this and many more plans to turn RM into Amazon are what we can look forward to if you and RM get their way, but thankfully you don't know what your talking about.
@@PC1963PC you need to dry your eyes and grow a "get on and do" attitude. Your complaining about the amount of steps you take and working longer hours which you'll be paid for. Do you think you should be punished more for the number of letters you fail to deliver or within a reasonable time frame?
The sad reality is rm have abandoned the uso and only wish to target tracked products for daily clearance. As the countless posts over the net confirm that letter deliveries have ceased in many areas. Rm actions seem to be following the usual approach of many uk companies and focus inwards. This parasitic approach to business only sucks the wealth from the company and starves it from growing. Its no surprise that the growth in the UK is pretty much at zero. Perhaps a look at the quality of service results will paint a better picture then the rm spin. I recall former ceo Adam crozier reflecting on his time at rm and concluded the culture of the business was misreporting the reality of the situation. Since according to the management reported all products had been delivered to spec but the quality reports confirmed this wasn't the case. In rm case its a business and not a service. The weakness of ofcom and government allows it to ignore its obligations around the uso. Perhaps you should do a show on the quality of service reports.
The tax payer pays for our health issues that is subverted to the NHS. Request the data from the NHS of the impact of the postie profession from arthritis, musculoskeletal including knee ops, heart attacks and strokes ( winter working with exposed digits set to increase without a premium wage for the increased risk. ) Mileage set to increase with future reviews. 25 hour contracts does not cover the cost of living, indoor hours unavailable so posties on shorter hour contracts are forced to cover more outdoor work. The human resource is an asset that is being sweated. With further automation less work will be a tax payer expense when further unemployment hits. 25% of their shares are not resident in the UK. Rich individuals spending does not stimulate local economies, the many spending does. The objectives of Royal Mail should not be what generates the highest profit margins. It can still be profitable with holism of the institution and it's position it serves with socio economy of the UK. If it were nationalised the profit, could support the NHS. It would be less profitable, but the impact of expenses offset to other sectors of UK economy would be reduced. Complex system thinking is the only way to survive sustainably and create a true economy and offer a service that is both high in quality, humane and serves a wider purpose than making shareholders and upper echelons in the company wealthy. We are a work force that wishes to work for society not greedy individuals that care little for our health and well being. Job satisfaction, wow what happened to that notion.
The management did win, they got an agreement under their terms and higher pay for themselves before they started striking. Maybe you should look into what's going on behind the scenes and talk to postie's.
I think u 2 have just talked aload of pish where was the question on making Royal Mail and parcel force owner drivers and the reduced sick pay and redundancy. Royal Mail and parcel force except their needs to be changes but they also deserve a decent pay packet and conditions.
Not entirely accurate. The union isn't against automation per se its about doing things by negotiation not executive action and postal workers are getting most of their allowances removed which includes one that is for maintenence of machines which is part of automation and other allowances that posties stand to lose 3000 pounds plus per year, that is more significant than just a few pounds per day. The pay "rise" is linked to those allowance removals so its actually a pay cut plus this 9% pay increase they have quoted isn't actually 9% as it includes a one off lump sum. The company want owner drivers on lower terms and lower pay and same for new starters, they want longer hours in the winter so less overtime available in busy periods and more Sunday working they want to change duties so people have Sunday on their duty set without Sunday rate, they want to move start and finish times 3 hours later to 5pm, they also want to close many mail centres that have only been open 10 to 11 years in favour of the one massive one in the Midlands. Its a race to the bottom quite frankly. This is despite the company paying themselves massive bonuses on the back of their hard work in the pandemic putting lives at risk, posties have died as a result of contracting COVID19 whilst those one furlough were at home staying safe. Then they paid off the shareholders before thinking of the staff after making big profits. There would still have been plenty of money for shareholders.
LMR has only just come up on my radar. Hearing that automation/efficiency is the only answer. 1: many efficiency methods have come in in the last 10-20 years 2: RM has accepted that CWU proposals on expanding products has some merit (although may be just lip service). Can you tell us how many jobs have already gone in "recent" years? Thanks
how i see it they deserve a rise i work outside in all weathers its not fun and the mileage they cover. im in Favour of the strike action due to circumstances i stand by them all the way. if it was not for those working in all weather we wouldnt get our hospital appointments and all priority mail. if it was not for the workforce i would ask the world to boycott the services and post elsewhere. sit in your offices with your heaters on your feet and complain.
Tomorrow as after strikes last week I will go to work and deliver everything...I will clear everything Alas and I really want to apologise to the public You really don't see what is just left behind A friend of mine ordered a dog collar on line...She asked the seller if it had been sent....It had over a week ago Sorry state It was not a RM Tracked item....in fact first class It is Sat on top of a delivery frame considered not important Along with First and Second class letters parcels Yet door to door Pizza leaflets etc get priority As our manager in Maidenhead said I quote....They are more important than first class letters It is sad to say...This is a highway to hell Been in this industry 25yrs Alas it's full of I'm alright Jack people....Management and Workers That I'm afraid is the Facts
Royal Mail is making hundreds of millions in profits whilst their workers are on zero hour contracts. The company's biggest shareholder a billionaire from Czech Republic. Thats where the profit in dividends goes not into investment and paying their workiers decent salaries.
Simon Thompson needs to go he's just in it for the money, he's not bothered about the work force who as been there years ,Simon Thompson and a few more board members who have about six years experience running this company between them,come on do us all a favour and go somewhere else and do more damage like you did on on track and trace ,I rest my case.
8 billion letters a year still need delivered over a 6 day service by law. Royal mail do parcels and letters combined its unique no other company does that. They also deliver election material essential too the government and utility bills and council bulk posts. Others have tried and failed no one has the network or staff needed too do this. And the government will loose that aswell if thompson gets his way.
I chose Royal Mail as my case study during my business degree at a time when Royal Mail was still in public sector and a loss making business plagued with union disputes and frequent strikes. At the time I made the strong case for privatisation and modernisation (which Labour strongly opposed for years) which is ultimately what happened. Royal Mail today in the private sector despite becoming profitable and starting to modernise operations is still facing the challenges and problems it had in the public sector. Namely the USO 6-day working week, letter delivery priority restrictions particularly with first class. All major constrictions on the business by the government and by law. It seems to me the only way this dispute can be resolved is by government intervention and relaxing the USO, ie changing to a 5 day working week for letter delivery and collection, relaxing standard 1st class delivery to within 2 working days, with next working day being RM24 or Special Delivery premium services. Letter post volume is in serious decline and yet ties up most of Royal Mail's manpower and resources without contributing proportionately to the company's profitably. So relaxing USO makes a lot of sense. The process of modernisation has been resisted by the union for a long time in public sector and as a result there's historically been a lot of inefficiency in Royal Mail operations like semi-manual labour post sorting and a bloated 140,000+ workforce. The company is getting on track towards modernised sorting offices, having fewer of them and more centralised regional distribution. This will inevitably lead to job losses, voluntary redundancies, but a slimmer more cost efficient labour workforce delivering better pay and working conditions for remaining employees. Royal Mail will then be in a position to focus more on packets and parcel delivery which is a growth market area and far more profitable for Royal Mail.
Better pay, and better working conditions, did you say, ????, lol,lol,lol,lol,. Another person with a degree, and no real work experience, Its everything wrong with this world, You should go into a career in politics my friend you would do well .
typical management structure mate! all out for themselves! the workers get F*** all as usual!! age old UK class society mentality. i worked for a big computer company years ago and they had 4 strikes in two years (TGWU) there were people who worked in there who had wives sons husband daughters employed by them and when the union held a mass meeting you could bet there was going to be a strike looming on the horizon we were out for two weeks in november without wages!! when the strike came to an end 150 people lost there jobs a week after it me included ! shop stewards kept there jobs though!!! unions and management pffhh!
Started off delivering 1 bag of mail and parcels per day 19 yrs ago now deliver 6 but apparrently there is less work. Yet upto 11 bags during xmas pressure. Bullying is a daily occurance too do work you have no time for. Leaving mail is right it happens daily even hospital letters get no priority under thompson. Profit comes before anything. Never felt so undervalued since he took over and they dont care about the customers just the money they spend.
I've worked for royal mail for over 20 years and to give you some idea about the staff I'm considered to be a newbie for a postie and I can tell you that the current management are just destroying this company. All there care about is how much they can get out of it they take bonuses in the hundreds of thousands and then said that we're loose a million pounds a day
I see my postal worker out in all weather conditions, from the torrential rain to the scortching heat. Ive seen him go above and beyond for the local people and ive seen him struggling and pacing up the hill at an extremely unhealthy speed but what is he to do? RM seriously need to sort themselves out as we the public can see how awful these hard grafters are being treated. Absolute shame on them and an utter embaraasment. Up the CWU
you will be telling me you can qualify as a commando next, get real and welcome to the real world
dont overdo it ,they can all walk away, didnt have that luxury in hk forces
wonderful ,now welcome to the real world and move with times
did, you say the same about me, when i was,defending the realm ,in the falklands?
The union agreed to change and moderation about a year or two ago with the Pathway to Change agreement which Simon Thompson has just torn up . This dispute is NOT about change , modernisation and efficiency . IMO, it's solely about destroying the union so another company like VESA can come in and take over without a union in the way to protect the workers
100%! these CEOs can't stand unions cos they get the workers a fair deal and they want to keep it all for themselves and the shareholders. Labour need to step up and fight for their base!
Totally agree, armchair experts like these two , though we'll intentioned, are wrong on key issues, we are far busier than we have ever been, delivery's are bigger, no one talks about leaflets averaging 3 every week, amazon just do parcels , we do leaflets, letters, small parcels , large parcels, yet still remain near the top of all the rankings in quality of service , we should get more money.this is as you say destroying the union, and replacing us with agency , and self employed drivers, with rubbish terms and conditions
You seen to have missed the point in this dispute . It was a manufactured dispute by thompson. And he is not interested in a solution.he wants the share price low so his backhander is bigger from the belgian consortium thats looking to buy the business.
Being a worker and a key worker during the covid era it saddens me that the CEO and other top executives don't give a damn about the workers. It amazes me that within a year the company was making over 700 million to losing a million a day. What's changed from the workers over that year is nothing. Yes workers have to adapt to change but what there doing right now and what there proposing is destroying the business. This dispute will end ugly, very ugly indeed and that's not the fault of the worker's. It's not about pay which the media keep on portraying all the time but T&C'S.
I've been working for royal mail for 35 years and over the last 5+ years the automation has come in thick and fast (parcel sorting machines etc) and the volume of workers has diminished accordingly and you are correct with this dispute I too can't see any winners! But the top management team have continuously lied about everything and obviously instructed middle management to have an unbelievable aggressive attitude towards the workforce its seriously unbelievable the aggression that they are dishing out! also what option does a worker have when they are told to accept pitifully poor voluntary redundancy conditions or be compulsively made redundant with only statutory redundancy payments then watching the company (royal mail) employ agency staff as they are saying to you "we need you to go"
get rid of the CEO and you'll all get on better! he looks like a tosser anyway! another one out for himself!
Yep reduced redundancy terms thanks for pointing that out, and they blamed the union for that decision
I too am a postie.
However I am not a cwu fan.
Just one point on your comment I'd like to bring up. (Or two) the redundancies are going to be based on attrition. So retirement and those who want to grab the cash will mean no body is forced out. Also out of 140k staff they are looking at not replacing 10k once they take off.
Second point. When the union told us that rm were considering making our hours flexible so that summer time we earned less in fewer hours and winter time we had to do more to keep up with demand all the posties lost their crap! So instead rm is implementing agencie staff for the heavier period's and guess what... the posties lose their crap.
Now I know rm make a pigs ear of it at times but the cwu are great at creating problems out of solutions and sometimes nothing at all.
Also they mislead in their language to the posties. All to get more support in the cwu fight with rm. Because at this point it's less about the postie and more about two Cockney lads sticking it to a toff.
35 myself..retired..good pension...ive told my 2 lads get out NOW youngest has a history degree but loves the job oldest is mortgaged ..young kids... sad times ..they arnt losing ..take no notice of malik the dickhead...thompson gets a million a year
welcme to the real world, made redundant from agood company, get on with i,the strikes will get get you no where, you will move with times
Simon Thompson CEO of Royal mail is now part of the problem and chose the cost of living crisis to destroy terms and conditions of postal workers to compete with the gig economy, shameful behaviour by Thompson
I've been a postman for over 37 years, our office ( one of the biggest in the country) leaves whole walks ( deliveries) in the frame for days while we deliver tracked packets, leaving all the letters, only delivering letters every few days when time allows. We are so understaffed and as fast as we recruit new staff they leave because they are treated so badly.
That happens everywhere. Try working with children and make less than 17k. You also have to deal with behaviour, parents and children’s achievements in your group (teaching kids and recording) including first aid and outdoor supervision (all weathers). Never complain. Posting letters through a door seems easy now huh? And sorting.
@@leval1000 so whats this, a who's got a worse job contest, you are not understanding our problem, Royal Mail is deceiving the public, we are supposed to deliver under the USO to every house in the country 6 days a week. we are not doing that, we are leaving the mail in the office, sometimes for days on end, including doctors letters, hospital letters, lots of very important stuff. while we deliver tracked packets. Royal Mail have put the price of stamps up then given up on delivering letters until they have to, they want us to start 3 hours later every day, and have no finish time so on a busy day I could be out delivering in the dark in winter at 5 or 6 o'clock at night, going to work every day not having a clue what time I would finish work. I am just a normal postman, I walk roughly 26,000 steps a day six days a week, in all weathers, I'm happy to do that, it's my job BUT I would like to know what time I finish every day, is that too much to ask?
35 myself [retired i had a stroke[2 lads are still.when i started it was superb ..laugh easy peasy...now my youngest lad starts at 8.30.. my first rural 1984 i finished then..cwu top union
@@leval1000 Ahh Ahh Ah ....i do that every day, having got home after walking 12 miles a day, then have to tend to the kids.... some people say , but it keeps you fit ! try 12 miles a day 6 days a week !
@@neilwilliams8741 having cold extremities poses stroke and heart attack, inappropriate gloves and longer hours projected for winter will increase this risk. The fact that fingers stop functioning properly it is a serious issue that is ignored. The musculoskeletal conditions are increasing, as is arthritis forming conditions.
I started working for RM in 2005. Them days it was nationalised and a very organised company. Walks were covered and the job was good. Fast forward to this day and age and the general public needs to know what is happening. Just like the comments below from my colleagues alot of duties/mail just does not go out sometimes for 2 or 3 days. The management prioritise tracked parcels etc and tell us to take them out and leave important letters behind. The walks are getting bigger and bigger as they are adding more and more on to the duties. So us postie's cannot complete the work as there is just too much to handle. I ask the general public that this dispute boils down to the gross mismanagement of the company. They absolutely do not give a 5h1t about there employees or even the public. All they care about is how much the shareholders put in there pocket.
I agree, but I do get tired of armchair experts like these two, they are not losing a million pounds a day , utter nonsense, delivery's are bigger now , there is more work than ever to do , letters are still 40%, of the business, and actually increase during winter months, and also this idea the union and workers are against modernisation, utter rubbish ,we have embraced it , royal mail tore up the pathway to change, modernisation to them is replacing us with agency, and self employed drivers.
@@glynarchie5765 Nice one mate. More or less hit the nail on the head. Do you work in London?
Regarding change (and automation), there are agreements between the union and company on changes and further automation. The company has been the one to tear these agreements up with no negotiation whatsoever, not the union.
Automation did increase for a time, leading to productivity improvements in delivery offices, however the use of some of the automatic sorting infrastructure has declined more recently. Less mail is being sequenced in spite of better capability, thus it once again takes longer to sort manually on the day of delivery. Coming soon we'll be getting mail from more and more duties combined together, which will no doubt reduce productivity further as more manual sorting is required to separate it back out amongst those duties.
This dispute started as the management tore up the existing agreements on change, and has escalated as the senior management have taken a "our way or the highway" approach. The management have refused to negotiate in good faith, and have continually rammed further and further unagreed impositions on the workforce throughout. The CEO has even briefed against negotiations while those negotiations were taking place (he got the union team in a room, then imposed briefings on the workforce while those union leaders were in the dark about what was going on). Then there's the incessant goading on the companies social media style platform.
And then there's the aspect of some deliveries being more important than others. I'm led believe management bonuses are based on targets for specific products, thus any other classes of mail or parcel can be ignored. I think it's a managed attempt to break the service, to then try to suggest it cannot be done, thus influence the USO being reduced/removed.
What customers also won't know is - throughout the UK a large amount of rounds are not covered on the regular posties day off. Therefore the whole round apart from Tracked parcels and Special Deliveries will go out on that day. All letters and standard parcels will remain inside the depot and not be delivered that day. This has been happening for almost 2 years. Simon Thompson has made this an unreliable service.
There was an agreement to change . Thompson tore it up because he saw the profits in parcels.
I agree , money is in parcels and letter volumes have declined , but they are still 40% of the business, and seem to be stabilising at that, with leaflets, yes they might decline could take years though, but the parcel market although profitable is really competitive, and could go down , whereas the letter market is a guaranteed income, and I'm with the union to disregard that is a mistake.
I cant remember the last time we cleared the office of mail tbh
Royal Mail is a 24 hour operation so why they need people to start and finish at stupid times is just to piss people off 😒
I've been working for Royal Mail for over 30yrs & in all that time as a workforce we have never been on strike in December especially over Christmas. When I started the work force was double what it is now, we handled millions more letters than we do now & back then a lot less parcels & packets. Now all that's reversed. Like others have said on here, many many changes have happened over the years & most of it not for the better. Years ago managers & management came up through the job therefore they knew how things were run. Nowadays new managers come in from outside the business & don't know how it's run, it's not a supermarket. The people at the top now on the board are a prime example. Most of them have done as little as 1 to 2 years, probably been cherry 🍒 picked too. The CEO isn't much better, a couple of years in the business + 20 months as the CEO. We weren't doing too badly before they went on the board. This dispute goes far far deeper than the so called 9% they keep banging on about. It's what we will all lose if they get their way. What a lot of people don't realise is our money is made up from different allowances from the various jobs that we do. I will probably stand to lose over £150 + overtime. A lot of the overtime now is being covered by casual which cost Royal Mail more money than it would using their own staff. I think what people on the outside need to understand what's going on here will affect every working class person if Royal Mail succeeds in what they are trying to do regarding ur working wrights it will snowball everywhere, you simply won't have none. The one thing I do know is the solidarity as never been stronger among everyone on all functions of the workforce because we all stand to lose so much in the long run. We will fight & we will not give in until we get a fair deal what's right for all of us. Sorry for going on but I had to put something down .
im retired .got lump in throat when i started ..it was jv5.s phg.s all posties working themselves up but changing.i done the postman higher grade exam 5 times..for a laugh was so good i got oddered it but said no.was on lates 12 years..do what i wanted ..free meal in chester soring office..good union..i reneber a rhyl postie started a day after me..got to jv5.[management]he changed tried it on with me for bringing mail from our small dely office[traffic heavy rain[i told him to fook off and the twat went to chester sorting office to get me reprimanded....i had 25 years in at the time so smoothed over ..i was bouncing and seen him out shopping years later..hed left rhyl s.o. i nearly decked him..the wife stopped me..next time i seen him was his mams funeral...hed got the sack.lost his pension.....karma.
How can Royal mail claim to be losing £ 1million per day when over the last 12 months £560 million has been given away to shareholders, surley if what they claim is true then it was actually the fault of RM
How much money have they wasted on that useless new uniform? Why did you have to order everything, like three hats, even if you didnt want them?
They waste so much money.
@@neilherring just standard practice at RM to do crazy things that make no sense, like the time they spent £15k on electric trolleys that were not designed to be used outside and they all broke in less than 6 months, even crazier when you consider they only spent about £3k on each of the combo vans they bought a while back
Lies or gross incompetence either way he has too go. Hes putting 120000 jobs at risk.
I've worked for Royal Mail for 37 years, what you've said about letters being left and parcels being priorised is true. I'm not a postie but I see the walk fittings with mail left as I deliver mail from the Mail Centre to delivery officers. Simon Thompson has no intention to resolve these problems he has (I've heard) sent a letter to Dave Ward CWU saying he will no longer be attending any more meetings. He is the problem and needs to go!!
royal mail is busier than it was 10 years ago but is in a worse place than it was 10 years ago, it does seem to me that its having its profits stripped by big investors
Ive been a Postman 35 years. Its exactly the same at my office. Mail is always left in the fitting, and Managers tell us that Tracked items are the priority, even though the CEO has said, all mail should be treated the same.
These guys have completely fallen for the corporate talking points. The problems have been caused by gross mismanagement and greed by Royal Mail at the top. RM should never have been privatised.
In the ten years I've worked for Royal Mail, the only constant has been change, and none of it for the better. There is such a top-down management structure that change is forced through, regardless of any actual benefit it brings. There is no question of standing in the way of change. It is handed down by decree from on high and any feedback from front-line staff, or from managers on the shop floor, is simply ignored. There is a chain of command, but no chain of communication, and no-one knows where the buck actually stops. Someone somewhere is getting bonuses for introducing initiatives and setting targets but apparently paying no penalty. The entire focus of the business is on cost cutting and quality of service is a standard that has simply been abandoned. Machines are brought in that don't perform to expectations, but cuts in staffing mean there is no one to pick up the pieces when the inevitable breakdowns happen. The machines may be faster, but their accuracy leaves a lot to be desired. It's all very well to have a target which states that a certain percentage of mail has to be sorted by machine, but if the machines are spitting out high percentages of work they can't handle, which then has to be hand sorted by the over-pressed staff who remain, then the essential targets are being attained, but the business is actually failing. There is a long-standing hierarchical mismanagement of Royal Mail for which long serving and long-suffering staff are being expected to pick up the bill.
When you say postal workers don’t want change. That’s all we’ve done over last number of years now. No matter how much extra we take on the goal posts are moved. It’s alright sitting in front of a computer screen that shows you how you can do it doesn’t always work. It proved it time after time the pressures on Royal Mail workers is immense. Funny how they claim they’re losing all this money yet reward it’s board members massive bonuses and free shares. Plus hand over 100’s of million pounds back to shareholders. The renaming of this company has been changed at what cost and why. They are deliberately trying to wreck this business so that they can sell parts of it off. VESA equity based in Luxembourg is now the biggest shareholder with a multi millionaire Czech owner. He’s not at all interested in this 500+ year old company. I know that, we all know that but the media chooses to ignore it as do our government.
I'm new to Royal Mail, and on collections. My collection round, and my colleagues collection round was changed to incorporate the SA round.
I was told I had plenty of 'vagina time' on the round for fannying around. This was certainly not the case.
It's very tight indeed to get back in time to take down the Post Office at 17:30, then I still need to go back out and collect from a box.
My colleague gets back even later, and we have to segregate the mail, and the lorry is meant to leave no later than 18:15.
We have been given another 10 mins to complete for a month while they take a box of my colleagues round.
It's still going to be tight, and there is no time to take a break.
I am happy to be busy and not stop, but I'm not happy that the company wants to improve productivity, as there isn't enough time in my day as it is.
The CWU have presented a document to Royal Mail, with proposals on growth and stability! The problem is with a board and CEO, that refuse to move on any of their plans, stating (and I quote) “ It’s Our Business To Run!”.
It’s their way, or the highway so to speak.
26 years I’ve worked for Royal Mail and 1 of those years was as a manager! I stepped down from that role, because I saw how things were run. How things were going. Along with things I was being instructed to do!
My conscience and integrity, were more important to me, than the role I was performing.
None of us want to be on strike, but how can anyone sign up for a deal that:-
1- leaves you worse off financially, even after the offered pay increase!
2- defrauds the public, by not providing the service they pay for!
3- takes all union involvement out of offices, so management effectively have a free reign to attack employees, and their abilities!
4- guarantee that there will be no compulsory redundancies until March 2023 at the earliest!
Meaning no job security!
5- effectively give us all an ankle bracelet, by monitoring our every movement throughout the day, which can and will be used to discipline employees!
6- change sick pay arrangements, although the majority of sickness is caused by either, toll the job has taken on people, or ailments out of anyones control!
7- by introducing standards, that would expect a 60 year old, to perform at the same rate as an 18 year old!
8- by recruiting new employees, on longer contracted hours and less pay!
9- by micromanaging current employees out of the business, as their contracts aren’t of the new model!
10- by introducing 0 hour contracts for owner drivers, to perform the work of those they want gone!
11- by letting their own Parcels courier (Parcelforce) only recruit future employees as owner drivers, while giving work to competitors instead of them!
These are a few of the reasons we are taking industrial action! PAY itself? The bottom of the list! Although we should be rewarded for our efforts. After all? It wasn’t long ago, that we were being clapped on the doorstep, delivering record profits for Royal Mail. Only for that profit to be squandered on dividends for shareholders and bonuses, for those now saying we are haemorrhaging money and cannot afford to reward our staff!
I’ll also add, that recently, managers were given a redundancy payment, in line with agreements!
The redundancy offered to postal workers? …… less than half of what agreements are in place! How is this fair on those who are willing to take the voluntary redundancy offered?
Losing £1 million a day is gross mismanagement from the top not the guys at the bottom.
Thompson trawls this propaganda out all of the time. He is a liar. Open the books so they can be examined forensically. Unbelievable disgrace that people who served us all through the pandemic can be treated in such a despicable way.
nothing to do with you then?
I worked for Royal Mail for 22 years, I was constantly threatened about getting sacked to the point I considered it part of my working day, but I used to go to work do my hours never did overtime, I used to have managers phone while doing my job trying to brown beat me into completing my walk even have them drop off more mail to me demanding I did it and everyday I brought some of it back and when I got back to the office the managers would threaten me again, I would remind them my time was up I wouldn’t talk to them in my time speak to me in the morning, it would start all over again the next day, the problem with the postal workers they believe it’s a job for life it isn’t, I took the chance and left got myself trained and become a skilled worker in a job I was interested in even though I knew my age was against me but I persevered and made it work
Losing money? By opening super hub sites that run at 50% of what it’s meant to and using 50% more staff than it should 😒after 8 months of being “live” that’s where all losses are coming from mismanagement and incompetence 😒 never had a new machine perform so badly
22 years here and just found out management get a bonus for clearing tracked items ! our office are 8 postmen short with mail laying everywhere.its a disgrace.
I have been working for Royal Mail a long also, but how can this guy incharge say we are losing 1 million a day and then award himself a huge amount of money as a bonus. He needs to be questioned, the union have been doing there best to resolve this dispute and on some occasions Simon Thompson has not turned up for the said meeting. The way of world is changing for all contact and again the union has reconised this and done many changes to try to safeguard jobs and provide a service to our loyal customers. It is not all about wages for the front line staff.
It got personal, about simon thompson because he cares nothing about the lives of dedicated employees, and their family lives,, the terms and conditions are abysmal, royal mail as always made a profit, until mismanagement, that is the fault squarely with the CEO, , no one wants to be on strike, but neither should employees are bullied, you two have no clear idea at all, maybe you two should try going out on a rural duty walk, in the dark in winter, try it, for one week, before you make silly judgements, maybe you will survive, in the dark. Try it, and do it for less money. Lol lol lol.
Marek come be our new ceo 👍 im a postman and if i owned this company I would be delighted to have a huge advantage over other companies that operate in this sector!! Delivers to 32 million addresses per day has a double revenue income (letters and parcels) although they treat letters as an actual burden now!! a workforce that is rich in experience with people staying 20,30,40 years!! We pretty much gone from hero to zero and i think that has what got a lot of employees backs up!! We need a ceo that recognises our importance and at the moment we do not have one .
Here Here... the Posties and you can work together. Someone like you would be able to help make Royal Mail great again with a happy workforce and a 1st class service
Losing the £1m per day is a lie and a play on words.
The company made the most money it has ever made last financial year.
What they mean is the pandemic is over and the profits are going back to NORMAL levels.
Example: Instead making £500m during the pandemic they're back normal levels of making £200m
Stil in the black and still making profit.
So the company runs fine enough and the union had a Pathway to change agreement that was gonna add revenue.
But that wasn't fast enough for the board.
The BBC caught out CEO Simon Thompson live on TV about having secret talks with a forigner buyer.
Government stepped in to see what was going on but in the end gave the go ahead.
The forigner buyer has now said in Newspaper MIrror that he'll buy the company but only if the union is gone.
In the latest offer from the company one of the conditions is to get rid of the Union.
I would say the board are going to get a massive bonus if they can get rid of the union and turn the company into another gig courier.
I would fact check that 1m loss in first place . How come they are doing free customer parcel pick ups for free?? I get they paying for sending but thats a lot of hussle and time to go there and pick up parcels and deal with customers , when they are delivering in the first place and takes more time than usuall to do the round .
It just proves that Amazon , DPD and others will make more profit this year during christmas period than RM . Paying bonuses to CEO and shareholders , recruiting agency workers for less pay + 0 experience or training . Already hearing a lot of stories agoub the agency workers :D
The guy on the right clearly has no understanding of the dispute . He talks about the union as needing 2 accept automation as a compromise .
The union has never said no to automation and has always signed up to it . For example , the last revisions at Royal Mail were built around the introduction of PSMs ( new parcel sorting machines ) that were part of the Pathway to Change Agreement , that the company wants 2 walk away from .
Its not about modernisation , its about job losses and those that stay , stay on less money with their terms and conditions down -dialled . Thompson the CEO has always said that a pay rise above 2% would have be paid for from allowances that the company would like to remove from the staff
Try and educat your self's, watch the cwu UA-cam channel and you might understand what's really going on
educate yourselves *
im sorry lads but automation isnt a issue it never has been both union and workers have embraced it ..the issue is managemt are lying to the customers theyve been telling workers they want them too start delivering post and parcels in the afternoon instead of concentrating in morning deliveries.
the union/workers want too keep early deliveries and to deliver to buisnesses and companies as a priority but managemnt dont..when its been put to them that pm deliveries will impact buisnesses which need there mail and parcels early they say thats not there problem ,they have a paid for early service and i think there hoping they will pay for that but most wont especially if your a small company they dont have the money.
what kicked this off was when simon became manager he tore up all automation agreements and wants to cut up the company..theyve wasted millions on tech which doesnt work,theyve paid out bonuses to people who dont deserve them and treat the customers with contempt..
royal mail and the country deserve someone who understands what the customer wants not the share holders who only want short term profits and i hope they get one soon.
You should have done this channel. Everything you said is spot on, I would add they are not losing a million a day , if it were it would have gone bust , in tbe pandemic year it made 758 million, the following years about 500 million , and it was the same on pre pandemic years, the pandemic year is being used as the yard stick, and you're correct the union has actually modernised royal mail , more so than the company , which is widely unknown.
I work for Royal Mail, I agree with Marek in regards to the management style he mentioned, Royal Mail ‘s management style is backward facing, I wrote to the CEO in 2001 and again to Moyà Green the CEO at that time when they were conducting this World Class pointing that out, instead they paid some person from Japan millions of pounds.I wrote again mentioning that it won’t work that it’s the management approach and culture of the business ( us & them ) that needs to be addressed.As for the automation every one is an agreement, most Mail centres are automated.
There never has or will be any winners in wars, diplomacy ,communication,and honesty stands the best chance to go forward.
Still is government participation but privatised for the share holders. Mighty difficult to please everyone especially with Zero hours for the work force.
Postie here, management are making people leave any class of letters, even signed for letters and just deliver tracked 24/48 parcels, people are even leaving untracked parcels.
This is at the same time there are 4 or 5 agency staff in doing the parcels for uncovered rounds, before they would agree to pay us overtime for delivering 1/4 or 1/2 etc of a walk regardless of when we finished, now they will only pay us the overtime if we physically stay out there for the extra 2 or 3 hours... so as no one is willing to do overtime so now multiple walks dont go out on delivery and the agency come in for 8 hours pay and deliver parcels for one round when it can be covered with 6 hours overtime pay and the letters will get delivered aswell.....
Imagine losing 1m a day but then paying an agency to cover work that just a couple of months ago was getting covered at a fraction of the cost....
Before you start talking about this subject especially today you really need to do better research it’s clear you don’t know the facts that you haven’t researched it properly.
Union signed Upto change it’s Royal Mail that walked away from that agreement. And wouldn’t talk until acas the ceo wasn’t attending meetings at all till acas and even then he wasn’t in them fully.
And it’s not alleged posties have been told that parcels are more important than any 1st class mail.
Royal Mail are picking and choosing what they want to follow when it suits them.
How are they going to give posties a share in profits when they are supposedly losing a million pound a day ? Royal Mail are talking garbage! It was promised before and we never saw a penny of it .
Royal Mail are already prioritising special /tracked parcels over standard parcels/letters
Nobody is against automation. Royal Mail is automated. If the management told Malik that Union is against automation that’s rubbish
Btw its not prioritising classes of mail , its delivering parcels and not mail. They dont really care about mail anymore. Staffing levels are well below what is needed
Thanks for pointing that out. The reporting was indeed that posties were being instructed by local management to deliver tracked parcels and leave letters behind. -Ian.
I recently did a delivery that hadn’t been delivered for 4 days.
The mail is not important to the Royal Mail anymore.
They only care about the tracked items and Special Delivery items.
The Royal Mail are completely ignoring the USO.
@@PostalHubPodcast That is what is happening.. "being instructed by local management to deliver tracked parcels and leave letters"
Its awful seeing birthday cards , hospital appointments , covid appointments etc lying there for days . Thompson has to go before xmas
@@ronjenkijns4743 The reason for prioritising Tracked Parcels and Special Delivery items is the compensation they have to pay for failing the service - there is no penalty on failing to deliver anything else
Royal Mail the only company who sees the advantage of delivering to every single address in the uk as a disadvantage and a burden. Royal Mail the only company that treats it’s experienced and loyal staff with utter contempt. Royal Mail which has always been a profitable business and made record profits not so long ago to a business that is failing and losing a “million pounds a day”. I wish the general public could see what is going on here. A once proud employee of this company who took pride in his work to have it completely destroyed is simply heartbreaking.
The management is not unable, they are unwilling because they want their own way I read through their demands and it in unreasonable. The CEO doesn’t want to compromise as he has had history of crippling business
The union and the CEO have had their chances to save the company, however it was one sided talks until November, it took strikes to get everyone around the table. The CEO and board took massive 'rewards' for the covid inflex of profit, we were the ones working at the time and risking face to face contact with the public. The one million pounds a day loss has been going on since Moya was CEO, so thats just the norm, The Union is attempting to protect our terms and conditions of employment and has offered us a 'surrender' document that basically is to give up 'a lot' in terms of a pay deal (which is below inflation) that puts our jobs at risk or termnation and their 'final' offer is not even worth it. RM wants reform, they want to compete with Owner Driver services, which means Roal Mail will no longer be what u see day to day. With regards Letters and timing, dont expect 2023 to be relibable, the senior staff are likely not to be there so delivery will not be as good.
Employee voice can be effective if the organisation leaders listen to employee concerns. However, if the culture of management is to ignore the employees, then a trade union can be very beneficial as it has legal powers which employee voice groups do not. Just something to consider.
I also want to add that I am a business customer and while RM has introduced tracked 48 hour postage at the same cost as standard untracked postage, the companies quality of service has suffered a lot. It's dissapointing because RM is the best out of the postal companies. The others are either rubbish like Evri or more expensive like Ups.
You have to ask the board why at the start of the year MILLIONS of £ in dividends were handed out thanks to the pandemic boost instead of looking to the future and investing for the inevitable downturn? Share buybacks to boost share prices?
Royal Mail was privatised so it’s not up2 them to bail them out
Please correct me if I'm wrong as I've never worked in the postal sector. Royal Mail pay starts on higher salary than a lot of service personnel were on during operations.
No job is perfect but when I leave the service and if I was offered 27k a year job without serious pressure or stress, I'd be jumping at the chance. All job's have deadlines but I can't see a posty being in the top level of pressures sorry.
What pay do you all think you should get as I'm intrigued to see what the private sector pay is coming to.
Maybe you should do your research, it's not about pay it's about turning RM into Amazon
@@PC1963PC I think you need to do your homework and yes they do need to turn it into an amazon system as less letters are sent these days
@@EIRONA I used to deliver one bag of mail, including packets when I started, I know deliver 6 to 8 bags a day, today for instance I delivered to over 750 houses, it took me just over 4 hours and many calls had 6+ letters each, if RM and presumably you get their way we will start work at around 10am instead of 6am, we will leave the office at around 1pm instead of as now 10am, we will not be able to stop until we finish every letter and packet so if, as today it took me over 4 hours then I would have finished around 5pm, in winter in the dark, now you have already admitted you don't know anything about 'the postal sector' which is evident by your earlier posts. We have many women working as post women, would you want your daughter walking around in the dark in a badly lit council estate, with bad lighting and drug dealers, etc hanging around the streets? Also we walk at the moment over 26,000 steps a day in all weather, and accidents are unfortunately not rare,at the moment if we go sick we get paid, under your new 'Amazon' working practice we get paid if we go sick once a year, after the first absence we won't get paid, this and many more plans to turn RM into Amazon are what we can look forward to if you and RM get their way, but thankfully you don't know what your talking about.
@@PC1963PC you need to dry your eyes and grow a "get on and do" attitude. Your complaining about the amount of steps you take and working longer hours which you'll be paid for.
Do you think you should be punished more for the number of letters you fail to deliver or within a reasonable time frame?
They prioritise tracked packets because managers are bonussed on them
The sad reality is rm have abandoned the uso and only wish to target tracked products for daily clearance. As the countless posts over the net confirm that letter deliveries have ceased in many areas.
Rm actions seem to be following the usual approach of many uk companies and focus inwards. This parasitic approach to business only sucks the wealth from the company and starves it from growing. Its no surprise that the growth in the UK is pretty much at zero.
Perhaps a look at the quality of service results will paint a better picture then the rm spin.
I recall former ceo Adam crozier reflecting on his time at rm and concluded the culture of the business was misreporting the reality of the situation. Since according to the management reported all products had been delivered to spec but the quality reports confirmed this wasn't the case.
In rm case its a business and not a service. The weakness of ofcom and government allows it to ignore its obligations around the uso.
Perhaps you should do a show on the quality of service reports.
🏴 just work to rule!
The tax payer pays for our health issues that is subverted to the NHS. Request the data from the NHS of the impact of the postie profession from arthritis, musculoskeletal including knee ops, heart attacks and strokes ( winter working with exposed digits set to increase without a premium wage for the increased risk. ) Mileage set to increase with future reviews. 25 hour contracts does not cover the cost of living, indoor hours unavailable so posties on shorter hour contracts are forced to cover more outdoor work. The human resource is an asset that is being sweated. With further automation less work will be a tax payer expense when further unemployment hits. 25% of their shares are not resident in the UK. Rich individuals spending does not stimulate local economies, the many spending does. The objectives of Royal Mail should not be what generates the highest profit margins. It can still be profitable with holism of the institution and it's position it serves with socio economy of the UK. If it were nationalised the profit, could support the NHS. It would be less profitable, but the impact of expenses offset to other sectors of UK economy would be reduced. Complex system thinking is the only way to survive sustainably and create a true economy and offer a service that is both high in quality, humane and serves a wider purpose than making shareholders and upper echelons in the company wealthy. We are a work force that wishes to work for society not greedy individuals that care little for our health and well being. Job satisfaction, wow what happened to that notion.
If the posties could share in the profits then they could benefit for their efforts in seeing royal mail go forward?
If already noticed companies are switching away from Royal Mail.
The management did win, they got an agreement under their terms and higher pay for themselves before they started striking. Maybe you should look into what's going on behind the scenes and talk to postie's.
I think u 2 have just talked aload of pish where was the question on making Royal Mail and parcel force owner drivers and the reduced sick pay and redundancy. Royal Mail and parcel force except their needs to be changes but they also deserve a decent pay packet and conditions.
Not entirely accurate. The union isn't against automation per se its about doing things by negotiation not executive action and postal workers are getting most of their allowances removed which includes one that is for maintenence of machines which is part of automation and other allowances that posties stand to lose 3000 pounds plus per year, that is more significant than just a few pounds per day. The pay "rise" is linked to those allowance removals so its actually a pay cut plus this 9% pay increase they have quoted isn't actually 9% as it includes a one off lump sum. The company want owner drivers on lower terms and lower pay and same for new starters, they want longer hours in the winter so less overtime available in busy periods and more Sunday working they want to change duties so people have Sunday on their duty set without Sunday rate, they want to move start and finish times 3 hours later to 5pm, they also want to close many mail centres that have only been open 10 to 11 years in favour of the one massive one in the Midlands. Its a race to the bottom quite frankly. This is despite the company paying themselves massive bonuses on the back of their hard work in the pandemic putting lives at risk, posties have died as a result of contracting COVID19 whilst those one furlough were at home staying safe. Then they paid off the shareholders before thinking of the staff after making big profits. There would still have been plenty of money for shareholders.
LMR has only just come up on my radar. Hearing that automation/efficiency is the only answer. 1: many efficiency methods have come in in the last 10-20 years 2: RM has accepted that CWU proposals on expanding products has some merit (although may be just lip service).
Can you tell us how many jobs have already gone in "recent" years? Thanks
Marek needs to take over from Simon Thompson, I’ve been a postie for 33 years and he’s made more sense to me
how i see it they deserve a rise i work outside in all weathers its not fun and the mileage they cover. im in Favour of the strike action due to circumstances i stand by them all the way. if it was not for those working in all weather we wouldnt get our hospital appointments and all priority mail. if it was not for the workforce i would ask the world to boycott the services and post elsewhere. sit in your offices with your heaters on your feet and complain.
The darling significance can't wonder the delivery.What if the edible stand ate the sleep?
Tomorrow as after strikes last week
I will go to work and deliver everything...I will clear everything
Alas and I really want to apologise to the public
You really don't see what is just left behind
A friend of mine ordered a dog collar on line...She asked the seller if it had been sent....It had over a week ago
Sorry state It was not a RM Tracked item....in fact first class
It is Sat on top of a delivery frame considered not important
Along with First and Second class letters parcels
Yet door to door Pizza leaflets etc get priority
As our manager in Maidenhead said
I quote....They are more important than first class letters
It is sad to say...This is a highway to hell
Been in this industry 25yrs
Alas it's full of I'm alright Jack people....Management and Workers
That I'm afraid is the Facts
Royal Mail is making hundreds of millions in profits whilst their workers are on zero hour contracts. The company's biggest shareholder a billionaire from Czech Republic. Thats where the profit in dividends goes not into investment and paying their workiers decent salaries.
Simon Thompson needs to go he's just in it for the money, he's not bothered about the work force who as been there years ,Simon Thompson and a few more board members who have about six years experience running this company between them,come on do us all a favour and go somewhere else and do more damage like you did on on track and trace ,I rest my case.
The post and parcel industry is stuck in the stone age.
Simon Thompson wants to take workers rights back to the Victorian Era
8 billion letters a year still need delivered over a 6 day service by law. Royal mail do parcels and letters combined its unique no other company does that. They also deliver election material essential too the government and utility bills and council bulk posts. Others have tried and failed no one has the network or staff needed too do this. And the government will loose that aswell if thompson gets his way.
I chose Royal Mail as my case study during my business degree at a time when Royal Mail was still in public sector and a loss making business plagued with union disputes and frequent strikes. At the time I made the strong case for privatisation and modernisation (which Labour strongly opposed for years) which is ultimately what happened.
Royal Mail today in the private sector despite becoming profitable and starting to modernise operations is still facing the challenges and problems it had in the public sector. Namely the USO 6-day working week, letter delivery priority restrictions particularly with first class. All major constrictions on the business by the government and by law.
It seems to me the only way this dispute can be resolved is by government intervention and relaxing the USO, ie changing to a 5 day working week for letter delivery and collection, relaxing standard 1st class delivery to within 2 working days, with next working day being RM24 or Special Delivery premium services.
Letter post volume is in serious decline and yet ties up most of Royal Mail's manpower and resources without contributing proportionately to the company's profitably. So relaxing USO makes a lot of sense.
The process of modernisation has been resisted by the union for a long time in public sector and as a result there's historically been a lot of inefficiency in Royal Mail operations like semi-manual labour post sorting and a bloated 140,000+ workforce. The company is getting on track towards modernised sorting offices, having fewer of them and more centralised regional distribution. This will inevitably lead to job losses, voluntary redundancies, but a slimmer more cost efficient labour workforce delivering better pay and working conditions for remaining employees.
Royal Mail will then be in a position to focus more on packets and parcel delivery which is a growth market area and far more profitable for Royal Mail.
Better pay, and better working conditions, did you say, ????, lol,lol,lol,lol,. Another person with a degree, and no real work experience, Its everything wrong with this world, You should go into a career in politics my friend you would do well .
Your names not Simon is it???
We’ve never had “frequent strikes”, stop lying.
walcome to reality, you are all living ith head up arse ,good luck dhl
Spellchecker is available to everybody.
Giving themselves share issues and millions in bonuses isnt a management in it with the workers
typical management structure mate! all out for themselves! the workers get F*** all as usual!! age old UK class society mentality. i worked for a big computer company years ago and they had 4 strikes in two years (TGWU) there were people who worked in there who had wives sons husband daughters employed by them and when the union held a mass meeting you could bet there was going to be a strike looming on the horizon we were out for two weeks in november without wages!! when the strike came to an end 150 people lost there jobs a week after it me included ! shop stewards kept there jobs though!!! unions and management pffhh!
End of the day the posties are getting utterly shafted. We all know were gonna get the boot.
Started off delivering 1 bag of mail and parcels per day 19 yrs ago now deliver 6 but apparrently there is less work. Yet upto 11 bags during xmas pressure. Bullying is a daily occurance too do work you have no time for. Leaving mail is right it happens daily even hospital letters get no priority under thompson. Profit comes before anything. Never felt so undervalued since he took over and they dont care about the customers just the money they spend.
I've worked for royal mail for over 20 years and to give you some idea about the staff I'm considered to be a newbie for a postie and I can tell you that the current management are just destroying this company. All there care about is how much they can get out of it they take bonuses in the hundreds of thousands and then said that we're loose a million pounds a day
no problem stop squaling ,leave work elesewhere
@kev butterworth oniy room for one muppet ,hope you have a job
if you dont like it leave
didnt see you in the falklands mate,muppet
be a manager
How can you pay 567 million too shareholders when your loosing a million a day its lies. Go and work there you couldnt do the work.