Thanks for this video. I didn't know about the HDMI skybox to smart tv connection and started blaming the new tv for blurring picture but after removing 3 coloured wire and hooked the HDMI the picture turned perfect!
i spoke with sky today they are going to try and force everyone to the new sky box i was told they were planning one pulling the old boxes from the market this is going to blow up i see it
Save yourself alot of trouble and stick with the current box, not only is this difficult to setup forcing you to add your Sky Go account that most people dont use but Sky is marketed at older people who dont know how to stream or use smart TVs themselves (otherwise they would not be paying ridiculous prices for the same recycled content.) I would say to Sky which is already a dying company, what the hell do you think you are doing? You are not new or hip, keep things simple as your aging viewer base has difficulty operating the current machines.
Would be nice if someone from Sky contacted me about the problems I'm having with the New Sky Box I received last week. I've contacted via the website, online, Facebook messenger, and spent nearly 2hrs on hold regarding my problem, only to be told 'we are aware of that problem', and 'we have no timeframe for a fix'. My New Sky Box is recording in blocks. For example, a 60 minute program gets broken up into four 'Partially Recorded' blocks. One of those 60min programs I recorded last week recorded in blocks of 14min, 31min, 8min, and 11min, and there's NO WAY to know what order to watch them in as they are all labelled the same, only the recording time/length is different. Also, I recorded a 2hr program last Sunday, and when I went to watch it, it had only 'Partially Recorded' 46mins of the program. I really wish I'd kept old MySky+, at least I know THAT recorded properly. I'm paying for a service you can't provide, and won't contact me about. I have been speaking with other customers online who have the same problem, one of them says that he's expecting a technician to come to his house to replace one of the hard drives in the box, as that's what they think is wrong with it. If these problems were known to you, WHY were the new boxes released???? Not impressed!
@Sky New Zealand if you actually read the above, you would see that I have already done that... on Sunday! Someone read it, and didn't respond! No surprises there.
@Dwayne Sefo yes. They finally responded in messenger to my long message about the problems I've been having. I couldn't believe their response. They said, 'Hey, please confirm how we can help you today? ^Kalani' WTF???
Thanks for this video. I didn't know about the HDMI skybox to smart tv connection and started blaming the new tv for blurring picture but after removing 3 coloured wire and hooked the HDMI the picture turned perfect!
i spoke with sky today they are going to try and force everyone to the new sky box i was told they were planning one pulling the old boxes from the market this is going to blow up i see it
I have the lastest sky box, if I get a Samsung S95D OLED will I still need my sky box or will I just connect through the Samsung one connect box?
is anyone familiar with setting up a 2nd remote to same new sky box?
I keep on getting a sign in unsuccessful or timed out message
Save yourself alot of trouble and stick with the current box, not only is this difficult to setup forcing you to add your Sky Go account that most people dont use but Sky is marketed at older people who dont know how to stream or use smart TVs themselves (otherwise they would not be paying ridiculous prices for the same recycled content.) I would say to Sky which is already a dying company, what the hell do you think you are doing? You are not new or hip, keep things simple as your aging viewer base has difficulty operating the current machines.
I cancelled my order for the new sky box & I am still using my old box but sky has got worse
I agree with you
‘Don’ts’ ?? Haha
Most smart tvs have apps built into them & you don't need 1 of those Sky boxes unless you want to subscribe to Sky
Would be nice if someone from Sky contacted me about the problems I'm having with the New Sky Box I received last week. I've contacted via the website, online, Facebook messenger, and spent nearly 2hrs on hold regarding my problem, only to be told 'we are aware of that problem', and 'we have no timeframe for a fix'. My New Sky Box is recording in blocks. For example, a 60 minute program gets broken up into four 'Partially Recorded' blocks. One of those 60min programs I recorded last week recorded in blocks of 14min, 31min, 8min, and 11min, and there's NO WAY to know what order to watch them in as they are all labelled the same, only the recording time/length is different. Also, I recorded a 2hr program last Sunday, and when I went to watch it, it had only 'Partially Recorded' 46mins of the program. I really wish I'd kept old MySky+, at least I know THAT recorded properly. I'm paying for a service you can't provide, and won't contact me about. I have been speaking with other customers online who have the same problem, one of them says that he's expecting a technician to come to his house to replace one of the hard drives in the box, as that's what they think is wrong with it. If these problems were known to you, WHY were the new boxes released???? Not impressed!
Hi there, please send us a Direct Message and one of our customer care members will be in touch!
@Sky New Zealand if you actually read the above, you would see that I have already done that... on Sunday! Someone read it, and didn't respond! No surprises there.
Do u still have that issue? Just asking cause I ordered rhe new box last week😂😂
@Dwayne Sefo yes. They finally responded in messenger to my long message about the problems I've been having. I couldn't believe their response. They said, 'Hey, please confirm how we can help you today? ^Kalani'
WTF???
Do yourself a favour and cancel your subscription, everything they have on offer can be found online for free on a variety of sites.