What's The Customer Success Manager Interview Process Like?

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  • Опубліковано 3 гру 2024

КОМЕНТАРІ • 41

  • @ericm.9667
    @ericm.9667 2 роки тому +27

    Thank you for this. I am currently a CSM and I have a panel interview with presentation this next week for an Enterprise role. I would love to see a video that details creating and presenting the slides presentation.

    • @afolashadeoyedele2056
      @afolashadeoyedele2056 2 роки тому +2

      Hi Eric, can you kindly give me an insight on how your presentation went and how prepared for the task? Thank you!

    • @anauxistentialcxuxui9390
      @anauxistentialcxuxui9390 Рік тому +1

      There is no handbook for that!😅

    • @ericm.9667
      @ericm.9667 Рік тому +5

      The presentation went well! I'm currently almost a year into my new role. I practiced the presentation a lot and made sure that I covered all the points of the prompt they provided. I also made sure I could defend and expound on any of the points in my presentation.

  • @triplethreatlol101
    @triplethreatlol101 Рік тому +1

    Diana! Wow. Thank you for taking the time to make this video, it was so insightful and helpful for an interview I have coming up this week.

  • @AvinashYadavv
    @AvinashYadavv Рік тому +1

    Hey! Thank you for sharing valuable insights....could you please make a specific video on the presentation round

  • @DevinDomino
    @DevinDomino 3 роки тому +12

    I had to do a marketing presentation for a company. I hope they like it so I can move into the next stage! Thank you 🥰

    • @strategiccslabs
      @strategiccslabs  3 роки тому

      How exciting!! 🔥💪🏽 I do hope it went well. I’d love to know how it goes.

    • @CrisCris88888
      @CrisCris88888 2 роки тому

      How did it go?

  • @KierraJ_
    @KierraJ_ Рік тому +1

    Found you after looking for videos on the presentations/projects most jobs have been assigning. Would love for you to dive a little deeper into this (maybe creating a presentation or project as an example)! Thanks for the info.

  • @milanxsz
    @milanxsz 2 роки тому

    I just had my interview today, and your vides helped me a lot. Thank you so much!

  • @Articulated84Beauty
    @Articulated84Beauty 3 роки тому +4

    Please don’t think I’m weird but I love how you say your “s’s”. You no only are beautiful but your annunciation is amazing. ☺️

    • @strategiccslabs
      @strategiccslabs  3 роки тому +2

      😂 not weird at all! English is my second language so some weird things happen

  • @Enchika
    @Enchika 7 місяців тому

    amazing, you deserve way more likes and subscribers

  • @justusandtherockets
    @justusandtherockets 3 роки тому +14

    Thank you! Literally have an interview on Friday morning. This was especially helpful, glad I stumbled across your page.

    • @strategiccslabs
      @strategiccslabs  3 роки тому +2

      You’re very welcome 🙌🏽Good luck, Justin!

    • @itsme-nj7qn
      @itsme-nj7qn 3 роки тому

      how did you do? 👀

    • @justusandtherockets
      @justusandtherockets 3 роки тому +6

      @@itsme-nj7qn thanks for asking. I have had 3 interviews and am waiting to hear back this week. I crushed the interviews, not going to lie. I read her blog post and got a ton of good questions that I used during the interview. if you haven’t checked out her blog I highly recommend it!

    • @reyday2392
      @reyday2392 3 роки тому +1

      @@justusandtherockets hope you got many offers!

    • @tabindagazia2217
      @tabindagazia2217 3 роки тому +1

      @@itsme-nj7qn hey..did you get the job??

  • @DanielGellman
    @DanielGellman 4 місяці тому

    Great video, do you have anything more detailed about the leadership call?

  • @IdushaVijayakumar
    @IdushaVijayakumar 25 днів тому

    Great Content, Can you give us a video about how the hierarchy in CSM role works?

  • @tinaharbor8506
    @tinaharbor8506 3 роки тому +3

    Thanks for the information, however can you do a hair video on what products you used to maintain your hairstyle ?

    • @strategiccslabs
      @strategiccslabs  3 роки тому +3

      I feel honored that you want a hair demo 😂 there are tons of curly hair creators I follow but for now I’ve been doing two strand twists as often as possible to retain moisture.

  • @hurack313
    @hurack313 3 роки тому +2

    Thank you! Really helpful info.. just what I needed

    • @strategiccslabs
      @strategiccslabs  3 роки тому

      I’m glad it’s helpful! Thank you for watching 🙃

  • @BradHackett
    @BradHackett 2 роки тому

    Great video. Thank you

  • @cruzianobarrymarborieyene92
    @cruzianobarrymarborieyene92 2 роки тому +1

    Hello, I have a degree in computer science and I currently have 7 years of work experience where I worked for Global service desk, System Admin and Product Support in the IT field. I now want to switch to CSM. I don't have any experience but I've worked closely with customers either through call, mail, etc and I know I'm good with them. That is a skill that I have but for CSM I have no experience at all in this field but I really do want to switch from IT to CSM. Any advice, please?

  • @רותםמע
    @רותםמע 2 роки тому +2

    What is the required experience you need to have as a future CSM?

  • @friendlyfiresyeah
    @friendlyfiresyeah 2 роки тому

    Thank you 🙏🏻

  • @jamiec2852
    @jamiec2852 2 роки тому +1

    Any tips on making presentations

    • @strategiccslabs
      @strategiccslabs  2 роки тому

      I share tips in this video “5 Tips on the Customer Success Manager Interview Task”

  • @itsme-nj7qn
    @itsme-nj7qn 3 роки тому +7

    hey! wishing your channel success. highly recommend a new mic for a quick channel uplevel. i rec the tonor q9 for easy plug n play.
    sorry or unsolicited advice, just wanna prop up biwoc content creators. have high hopes for this ch!!! so refreshing not to be learning from another white dude lol
    thank you so so so much for deciding to share your experience with us.

    • @strategiccslabs
      @strategiccslabs  3 роки тому +5

      Thank you so much for the tip! I actually just bought a mic so my next video will have better audio!
      I also appreciate you following my content :) #representationmatters

  • @jessicanazarina1609
    @jessicanazarina1609 3 роки тому +4

    Hey there,
    Thank you so much for this video, This is so helpful. Can I ask your linkedin and connect with you ?

    • @strategiccslabs
      @strategiccslabs  3 роки тому +3

      Hey Jessica, thank you so much! you can find me here: www.linkedin.com/in/dianadejesus/

    • @jennaharris6053
      @jennaharris6053 3 роки тому +1

      @@strategiccslabs thanks for the content as well! Trying to make a pivot from social work. I started doing course management at an EdTech start up a year ago as a contractor and I’m looking for A FTE role. I connected with you on LI and liked the video. Will look out for your other content.

  • @matteogaldi84
    @matteogaldi84 2 роки тому

    you're so beautiful!