Good work and a great debrief video Brent. As an ex Careflight pilot I would recommend carrying a GME MT610G 406 or similar. If Craig had a critical injury then 2~3 hours is too long. An EPIRB is the best option if serious (cutting out the handlers and human error) going direct to AMSA in minutes, AMSA will brief the pilot (rotary wing or fixed wing for remote AUS) personally and launch. fyi We never monitored UHF as the cockpit chatter is already too busy. We did monitor and home in on 121.5 ; that often making the big difference when things are really bad or dark (built into a 610G). Motocross boots for the win! Lat/Long formats make no diff to HELO crews who can convert that on the fly.
Hey there ART, thanks for your note. One of the riders did have a PLB, but I'm not sure if it had the same specs as the one you cited (I will research it). Thanks for the heads-up on UHF. I also learned about the 121.5 homing beacon.... very useful. As for boots, yes, I wear hard MX boots. Another friend also broke his leg wearing the same soft Forma Adv boots. So I agree with you.
An excellent video. Thank you. I could not agree more with this comment. A GPS PLB will instantly report your position down to a circle of error in the order of 10 metres and cut out the middle person who may well not understand a GPS coordinate format which appeared to be the case in this instance. It is important to maintain PLB registration, have reliable emergency contacts detailed in your registration and let your emergency contacts know what your travel plans are. They will be contacted by AMSA when the PLB is activated. You can also log into the AMSA beacon website and register your travel plans/itinerary.
@@brentbat a good suggestion might be to get an inland flare kit that comes with 2 red flares and 2 orange smokes allows for non verbal contact between aircraft and ground personnel as we don’t normally use a guard frequency like they do in most parts of the world
Just my 2 cents. Firstly, great video, excellent performance in an emergency and great to stop and review afterwards. I'm former CFA and SES, have worked a lot with Air Force and Westpac rescue choppers and currently work in remote areas of NSW and was involved in our government department emergency procedures for remote workers. I have been first on scene to a number of accidents and have also had trouble getting emergency dispatcher to understand Latitude and Longitude info. FWIW I will start with the PLB or InReach. An accident like a broken leg can quickly turn into a serious event if major blood vessels are involved, hit the button first, before you do anything else. This will start the process of rescue fastest with a recorded position automatically logged in the system. People are often hesitant to set off a beacon wondering if it is really needed, just hit it, you will not get in trouble for it. Second, phone 000 as you did, relate all the necessary information as this will be soon combined to the alert you have set off. If you don't have an emergency beacon, use what3words in addition to lat and long numbers, always have the emergency plus app on your phone which will give you this, providing both will immediatly show if something has been transcribed incorrectly. Keep your first aid skills current and have a decent kit. If you get the opportunity to do a remote areas first aid course, do it. But again, great work and kudos on the video as many people have never been in such a situation and getting a conversation going that all ADV riders should be having.
Thanks for your note. I agree with you totally. If I were having a do-over I would have triggered PLB immediately and then used the phone.... and/or Inreach. We now have What3Words on our phones. I've heard Emergency Plus app only works if you have cellular coverage, but I will test that out. I'd like to do a first aid course as well. I might investigate that. Thx. BP
Brent, what a great adventure episode once again. So much to learn here. Your skills shine through with beautiful footage and great story telling. It's very important for all of us to see just how fast things can go wrong. You guys were basically chugging down the trail and a little puddle of mud created complete chaos for Craig. You had all the tools but a small error in communications lead to a delayed response, and as you said, luckily Craig did not have a life threatening injury. I'm so glad this was only a detour for all of your team and nothing worse. Surely Craig will be back in the saddle and laughing down the trail soon. I recently upgraded my Sidi Adventure 2 boots to the more Motocross boot the Sidi Atojo as I too took a few falls this summer and felt that I was under protected in the lower leg and ankle area. After watching Rider Down I'm certainly happy I went for this upgrade. Cheers and thanks from Vancouver.
Well done Brent and team. Very educational - not often we have the opportunity to learn this stuff. I'm not sure whether the helicopter carries UHF, but the ACMA licensed distress channels are UHF 5 and 35. Again, thanks for this. See on the trail some time.
5 and 35 are reserved for emergencies, but 35 is not a transmit channel for emergencies. The 5 & 35 are the tx/rx channels for duplex or to state in a fiffeeent way when you are on ch5 duplex you transmit your voice on that channel through a repeater and the signal (call) you get back is on the frequency reserved for ch35. For those who do carry a handheld radio if you have no luck on 5dup you can try and find another repeater channel by pushing the ptt button and if on release you get a tone or squelch noise then you are on a repeater channel and you have a chance of someone monitoring any of those 1-8 duplex channels. Mick
We had a mate like that too. We raced Motocross, Short Circuit and Enduro most weekends all over NSW. He always crashed and I think I knew the ER at every hospital in NSW. He had no fear...ie, no caution. In the end he gave it away. As current RFS in a regional area, I would have hit the EPIRB as well as the Sat Phone. The UHF channel is Ch 11 to call, and they will then ask you to go to Ch5 or 35.
Sadly Brent your experience mirrors mine with NSW Ambulance. I won't go into all the details. My mate had serious multiple chest injuries and in a bad way. When the operator clearly didn't know what she was doing. I said, "You know this call is being recorded. My mate could die if we don't get an ambulance to him quickly. If he dies you will be in Coroners Court answering why you didn't listen to specific location instructions. I want you to write down everything I say and repeat it back to me and give that information to the Jindabyne Ambulance." She begrudgingly did what I demanded. I met the ambulance on the way and from the description they knew the exact location. If it wasn't for my assertiveness he still would have been out there. Your experience with Ambulance is not uncommon. I suggest you write to them as they will the recording of the interaction.
Hey Dave, Yes, I logged a formal complaint with NSW Ambulance and have spoken with them on the phone in response. They acknowledged this is a systemic issue and said that they have plans already in motion specifically to improve the training for locating by long/lat. I have also spoken with Paramedics and people responsible for training in the Operations center. Apparently, my video has "gone viral" amongst NSW Ambulance and they will be making some changes. I hope so. I can't imagine how stressful it would have been having a severely injured mate lying there while you were battling with poorly trained emergency dispatchers. It is NOT ACCEPTABLE. I think the next time If I got ANY hesitation about them being able to pinpoint me via long/lat, I would just hit the PLB. The one thing I discovered about the PLB is that it emits a homing signal that the helicopters can fix onto, so it makes it much easier for the choppers to find you. I'm also thinking about throwing a marine flare in my gear as well to help the helicopter locate us. But hopefully, we won't have to go through this again. BP
@@brentbat It went viral because Ambulance are sensitive to this. A young boy died in the Blue Mountains unnecessarily in similar circumstances. Dispatches are a consistent weakness in the process. Generally the locals know their area. Next time for me, if the rider is incapacitated I'll be pushing the PLB and then ringing to confirm.
@@MotorcycleAdventureDirtbikeTV Yeah. I agree with you about activating PLB and then calling. The other nice thing about hitting the PLB is that the helicopter can use the homing signal that is emitted to find you easier. I wasn't aware of this functionality until SAR pilots started contacting me etc.
I broke my tib/fib and had to do the long wait for an ambo, after 3 hours you start seeing jesus, I ride with a garmin inreach and always carry very strong pain killers now just in case
Hey Tom, Yes, I am with you. I ride with Inreach, and I have Endone in my medical kit in case this happens to me. We asked the dispatcher if we could give him pain killers and she advised against it as they were not prescribed for Craig (which I can understand). BTW, I'm enjoying your Great North Adventure series. Great stuff.
Brilliant video Brent, I think many viewers will get quite a lot out of this. You were all really well prepared for the event, it was disappointing that it took so long to get the location but I can imagine this situation will be a lesson for many more behind the scenes. It was great to see everyone keep their cool and remain calm throughout the ordeal. Outstanding job lads, well done.
An awesome video Brent, and I'm glad you guys kept filming. It turned out to be, not only entertaining but educational as well. As you gave the co-ordinate's to the emergency services I typed it into google at the same time. I knew exactly where you were in a few seconds. They had no idea. Definitely need some better training in this regard. Seriously it's not that hard. Again thanks for sharing an awesome video that most wouldn't. Hope Craig is going well and your right, every group has one our Craig is Geoff.
Yeah, that is exactly why I posted the coordinates on the screen, so people could enter the coordinates into Google and see just how easy and accurate it is to find us. I've spoken to NSW Ambos, and they acknowledge the issue and are already addressing it luckily.
@@brentbat The call takers do not enter data into google, At the end of your video you highlighted just three words, this uses the deg.decimal format. Can everyone just learn to use the format EM services use and can quickly enter into their database to assist in a fast response. No point going on about deg.min.secs and then blaming someone else. I am not trying to be critical of you or those who state "i punched in those coords and found you in seconda", as you sharing the issue and hopefully me keep trying to say use the correct format for em's calls may help others.
@@HavaCrack I don't agree with your position and let me try to articulate why. 1) Long/Lat is given in 2 formats, degrees, min, sec and decimal. I don't think there is a "right and wrong"... it's just 2 formats. I know when I have had to use this with first responders in the past (water police) they were quite comfortable with Deg, Min, Sec, and in fact they instructed me to use the compass app on my iPhone to get the long/lat which is displayed in that format. The fact that almost everyone can get their long/lat in this format from their smart phone would make a strong case that emergency responders should be able to deal with both formats in their system. 2. Nobody has ever communicated to me that the format that EM services use is decimal. I don't think this is widely known, and the average person wouldn't know how to convert this. I would only be able to convert if I swapped my preferences on my GaiaGPS app.
@@HavaCrack thanks Haveacrack Yes I think we willl have to agree to disagree. I appreciate the EM service’s perspective. I’m coming at it from the “Joe average” perspective.
Niiice. I'll leave the recovery comments to the others. It's well covered. What I was super impressed to see were the first and second rules. Record it, and put shit on your mate. Classic Australian mateship, and you will all remember it long after the stress and pain have faded...
Great bunch of riders, Brent. Give Craig kisses- we all love the Craigs here, there and everywhere. Lately I've been hearing about more and more riders getting injured, apparently the "adventure epidemic" is at its peak. This movie is going to convince some to quit the off-road adventurism. It's amazing how a small mud rut can cause such damage. great video, I enjoyed every minute.
Our experience after a 300mm rotten tree fell on a mate in a gale in Tassie, Eperbs are great and make sure you have Ambulance coverage or it gets insanely expensive fast. Our bloke was extremely lucky, from being unconference for 15 minutes it was just extreme bruising in the end. Tassie Resue were fantastic. The Eperb had 1 fast response Paramedic, a fire truck, an ambulance and a cop plus a chopper in 30 minutes approx 100ks from nowhere.
Thank you Brent and your friends for this video. We all can learn from this, how to react when something happens. Often you’ll be in panic in the first moment, but to be good prepared and als important to keep filming and keep the laughter in. Thankful Graig will be okay and soon back on the bike. We watched this video for 4 times now and made a list off important things to do and to get. Many thanks again. 🙏👍🏻👋🏻
Great video Brent. As a former SAR helicopter pilot (10 years SAR). Providing a lat/long should always work, in fact it used to be the primary method of navigation for us - just plug it into the navigation computer and Bob’s your uncle. Also (as an adventure rider myself) I carry a smoke beacon to pop when the helicopter is in sight / audible). They’re small and light but VERY effective. I would be hesitant to use a flare because you don’t want to set fire to the neighbouring scrubland! Anyway, I hope Craig is making a speedy recovery and keep those amazing videos coming! Cheers!👍
FIRST and foremost, you guys were VERY prepared for a "man down" situation. Congrats to each and every one of you. Hindsight is 20/20 and in my very humble opinion, the only thing that I would change would be not going up the chain to a supervisor in the very beginning. I'm sure Craig will ride again with the group and you have the green light to give him a BIG PILE OF CRAP! !! !!! And we can see that Craig's finger was not broken.
Great video Brett. I wish Craig a speedy recovery. On a lighter side how good is that area and in particular Dunes Swamp. I've camped there a couple of times, once with one of the ambos that arrived in the helicopter. The pagoda rock formations are amazing, easy to climb and hours of fun for kids.
1st ride on my Husaberg FE390 did the exact same...was unconscious for gawd knows how long(brand new AGV helmet, 1st tim on my head, apart from seeing if it fitted),upper body armour, but a stone got my hip, numb for 6mths...always wear the gear guys/gals, you never know...managed to get to the bike, 100's of metres away,and got myself home!
Must watch video for all the adv riders across the world and it’s very true that all group rides usually have one Craig 😂 ,loved the team work and how everyone kept the situation under control even during tough time, hats off to all of you 💪
23:04 yes he's awake 23:09 is he what? yes he's breathing (!!!!!) 23:37 yes everyone is awake Good god I hope that footage is not in chronological order
24:23 Not sure about where you are, but here in the UK, the screening questions do not delay the ambulance arriving. Earlier in the call they asked if you were in the Muswellbrook area and you said yes. They probably dispached the ambulance to that area at the beginging of the call then while you were on the phone they will direct the ambulance into your exact location. 34:56 I would recomend flares aswell as mirrors. Well done you did so weel, calm, relaxed and structured even with the troubles and tribulations.
Well done on a very helpful video, Brent. Sure, there will be criticism from us armchair experts, but we live and learn. My learns from this... Press ALL the help buttons!! Then get on the phone. Learn how to use a UHF radio. Glad to hear Craig is on the mend. Well done
When I did my Tib and Fib I was on my own. I set off my PLB and the chopper came in about an hour and winched me out. You know it’s all gone to shit when you see that chopper overhead.
I’m a retired Air Force Combat Rescue guy. I’m 73 now and ride solo in very remote areas on my Husqvarna 701. I’ve been using a SPOT locator for years but can see I need to step it up to an Inreach.
Yeah, I love the comms capabilities of the Inreach. I did some solo riding in remote areas of South Australia earlier this year on my 701 and it is just reassuring knowing that you have the communications capabilities as well as the SOS. If I had a mechanical issue, I wouldn't want to hit the SOS button, but I would need a recovery vehicle.
You tell a great story! I looked at the southern start of that track while riding with my girlfriend and went "Yeah, nah!". Lucky decision or I might be single now ;-). I'm surprised they didn't recommend the Emergency Plus app which shows a map, the address, coordinates and what 3 words, plus buttons to call 000, SES, and police. Having had a couple of accidents myself l know how quickly things can go wrong, but luckily I haven't had to activate a PLB and was able to ride out, and drive myself to emergency. I hope Craig is back on his bike, and maybe we'll bump into you on the trails. :-D
A wonderful job to all involved in the ride and the emergency for Craig. The incident with the Emergency Service Phone is a damn S**T and has been getting worse for the past 20 years. Hoping that Craig is healing well. This group is a great bunch of blokes and deserves😅😄 a pat on the back for their good sense of humour and for helping each other no matter what is going on.
excellent video Brent. Love the storytelling and the pace.. I am highly interested into how you made the animated maps, showing the paths and locations. Can you share your process and what app did you use? Thanks!
Hi mate, I am glad that you and our fellow riders are okay. I would like to mention that you stated that there was Police, Fire and SES responded to your incident The SES vehicle was actually VRA Rescue NSW vehicles. I am the Head of Learning and Development for the VRA rescue NSW and I am very proud of the work that our volunteers undertake to assist anyone in need. Thanks for your awesome feed back in relation to our volunteers and the work they do to support their local communities. Cheers mate see you on the tracks. Guy
@ Guy Sadler, thank you and the all of the Volunteer Rescue Association members, as with my families involvement with surf lifesaving Queensland, I always think, where would Australia be without its volunteers. Cheers mate.
Well PLB as the time wasted giving directions over the phone would have gone through to the chopper and in turn emergency services would have called you.. I’ve had a similar experience where a mate had completely snapped his ankle.. all pins and metal plates.. if it was life threatening he’d have probably been dead… my device got us picked up within a 20 meter radius of where we were
You should focus a little more on training your operators, they use their manuals and not their brains. This is brillantly showing that if you have a serious accident you will be dead before help will arrive. This is a very disappointing performance and you should ask your operators to show initiative when there is a problem.
So many people just don't know their jobs, including the flight crew, who didn't follow the track properly, and annoyingly, didn't want any incompetency to be filmed
Emergency services use a decimal version of LAT / LONG. Your co-ordinates would be 32.52722222S 150.12222222E. Unless the operator knew how to convert the co-ordinates the system wouldn’t allow them to be entered. As a former police trail bike rider I had to deal with this issue ALL the time
Hey Mathew, thanks for the info... I'm surprised that the dispatcher can't handle either format. I used the compass app on my iphone for quickly getting long/lat, and that uses degrees/min/sec.... But I could have easily generated the decimal version if that was the issue (via my gps). But I really think that dispatcher systems should handle either format.
@@brentbat i told you this same info and you disagreed with me, but yiu thanked this person. If you want to use your video for benefit of others then this is the learning and the message.
@@brentbat it's LAT/LONG in that order. You made the same mistake in the video ;) The emergency operator should also know that the first number is LAT, second number is LONG, and she could have easily convert deg/min/sec to decimals using any online GPS converter.
@@sk8moto Yes, you are right, I should have called it Lat/Long as opposed to Long/Lat.... but when I called the coordinates out and gave her the bearings South and East.... anybody should have been able to work with that. I always mix up my Lat/Long (as I do my stagaltites and stalagmites). :-). But any emergency services operator should have been able to decode or talk me through what they needed. I could have easily given them decimal format if that is what they preferred.
Having gone through our son being flown out of a remote area on a hunt, Garmin Inreach Mini solves this problem, sending our GPS coordinates instantly, they flew to our campsite and landed in the night with us using a flashlight to guide them to landing spot.
What an amazing educational video for this Brit. I wrongly thought that interior Aus. was dry, barren, and solely occupied by 'roos and crocs. It's clearly an amazing, beautiful, and fertile country. We too have difficulty with communications in the U.K. as many large orgs. have their telephone boards overseas where little English is spoken. Many times I've had to abandon calls. You guys are great riders, particularly bearing in mind your ages. I'm in awe of you. Truly. P.S. I'm 71 and ride a Honda Valkerie Interstate.
Hi Ivan, thanks for your note.... yes, we have lots of beautiful country that is not inhabited. Plenty of desert and desolate areas, but lots of beautiful country to explore. We are very lucky. BP
I’ve called ambulances/EMS more times than I’d like. Thankfully always had phone reception I’d press the distress becon right away if I had it. Trying to explain to someone over the phone where you are. When they can’t put in lat long, is extremely frustrating. That side by side would have made it through, just needs to air down. Glad he’s ok in the end. And how awesome is seeing the 139 come in and land.
all those ems were fat old and dumb and should all be fired and sued... dude would be dead if it was serious... This really is pathetic on everyone's part
Great video, step two is vital. Lat and long is a pain because it can be in three forms. 1 Degree Minutes Seconds (51°40'19.9"N 0°23'19.0"W) or 2 Degrees Minutes in decimal (51:40.33118N 0:23.31625W) or Degrees in decimal (51.6721863394302N 0.388604266330377W) Here in the UK we also have the Ordinance Survey Grid TQ1152698275, but unless you are a use paper maps, a Scout, a Girl Guide or Search and Rescue you won't have a scooby. As much as I don't like it, What 3 Words is a good option w3w coherent.adjust.zest, for the untrained. I am not sure if it requires internet to work. Doing what you are doing by using the learning and being in conversation with the Ambo services is great. If UHF radio are common for all the bikes and 4x4 down under maybe it could be an idea to talk to Westpac Heli and Flying Docs and seeing if a channel could be selected to talk on. Look forward to your testing. Get a paper map and pinpoint your location, and compare where the gps units think they are. Try on a hilltop, in a steep side creek, and under tree cover. Also get 2 of your mates to do the same test at the same time with their smartphones. It will give you and idea of accuracy in different environments, and the similar smartphone devices.
Can’t believe that this were 47min. 🤔 Entertaining and very educational. Absolutely loved the storytelling and I’m actually very impressed how calm everyone was. Great work! 👍
thank you first responders. Everyone of you around the world are the best. Always doing your best to help us all..Thanks for sharing video fellas. We all can learn from this.
Great vid. I've had a similar experience with a person on the other end of a 000 call when in a far more dire situation. The person I spoke to obviously had no local area knowledge and were reading through a cue card which I think wasted valuable time in a life threating (ending) situation. I felt pretty helpless and enormously frustrated in that situation - and again watching your vid when you were trying to communicate with the operator and things weren't quite lining up on their end. Well done for calling out the issues with 000 during the vid. Absolutely agree. Goldy will ride again, and that's a good thing.
It is impossible for the call takers to know the local areas, they work from one of 4 control centres and if the most local does not take the call within a reasonable time it will be diverted. So as an example, someone in Newcastle might be answering a call for someone in Dubbo. The cues they work of are designed to capture the most important details first and catch words to trigger the highest level response first. Unfortunately though this can seem like an eternity. If minor delays occur due to this script which takes a minute or two to be read results in the passing of a loved one, it is safe to say that person was never going to make it. Having spoken to Brent the issues faced were training related faults that lead to huge delays that cannot be explained.
Not a "cue card" per se, but what's referred to as script. part of the AMPDS system. In a life-threatening situation, you'll get the dispatcher getting a crew rolling while the call taker is asking more questions. the crew then gets more updates as they come to hand. The ones with local knowledge will be the attending crews, not a comm centre member hundreds of kilometres away. I can understand it may seem frustrating when comms asks you so many questions, but it's all part of the process.
Great story telling! Hope your friend makes a full recovery. I picked answer C too. I believe that was the best option. Enjoyed watching here in Phoenix Arizona USA.
Awesome video great to watch and learn from your incident,i had to bring a helicopter in for a rider who hit a tree and yes still took time but all you can do is try and keep them comfortable,and yes the operator should have known the longitude coordinates but all said and done great vid
Thank you, @BrentPearson; fun and educational. Praying that Craig is recovering well. Disclaimer: I'm not EMS or adventure type, though I was 4 years (30 years ago 😬) with a volunteer fire brigade in the Wellington area, NZ. I have done several outdoor pieces of training. I am happy for correction, not criticism. These are my observations. A suggestion for using the mirror to attract rescuer attention. It would be a two-handed job. Mirror in one hand close to your face, the other hand stretched out towards the rescuer thumbnail up over your target, and flash the sun over the thumb (direction (u/d - l/r) not important, but keep consistent). The way you can flash SOS (. . . - - - . . .) and know they can see it. PLB every time you are off the beaten track, especially if there is difficulty understanding where you are. As noted by others, quicker response time. Letting the call centre know the registration number might help link into the AMSA system. (I'm in NZ, so unsure. But it would be the same deal here in NZ.) I was also thinking that if the call centre knew you had UHF radio's on you and a call sign (you listed early in the video), they might have been able to pass that to the helo crew to try and contact you when they could not locate you. On the DMS/decimal debate, whatever you have to hand should work. The What3Words app is now downloaded to my phone. Knew of What3Words via browser (map.what3words.com/), but not the app. A big thank you to the emergency service personnel (call centre and "out in the thick of it") for putting your hands up to help when needed. Oh, and a plug (no, I'm not paid) for getting a Guardian Angel (www.guardianangeldevices.com/outdoor-led-light/ probably the Snowmobile Light for adventure riders). 5mi visibility (Elite, 3mi for Micro) and usually have an SOS mode. Thanks to @RonPratt for putting me onto these devices.
Thanks for your suggestions.... I'll try that technique with the mirror. I was flashing the mirror by hand, but I didn't use your technique and it was a bit hit and miss. The chopper pilot did see my mirror signalling though and responded by flashing his strobe.
ive watched several emergencies in the country of Australia on youtube now and I am honestly amazed at the incompetence and just lack of resources you guys have for rescue over there. ive seen much smaller and less populated countries with 10 times the amount of rescue infrastructure. like you guys are not that far from a major road it looks like and it took that long? I watched another video of these 4 dudes left stranded on a island for like 4 days and it got to the point the families had to hire a helicopter to save them... and on top of it all the people that were gonna save them were asking for money? like wtf man you guys dont have like a coastguard or something, and you gotta pay them??? its pretty wild to me man, really not trying to be a hater here it just confuses me.
We actually have pretty good Search and Rescue infrastructure, unfortunately this video shows that poor training of a critical player can throw the system into confusion. We weren't that far from a road, but it was not possible to get there in a vehicle unfortunately.
dirt bikes, you need dirt bikes for this terrain! That much weight hurtling around at every spill something like this is bound to happen. Great rescue operation though, I was surprised to see how big it became.
Geoffrey, it's not that we "need" dirt bikes for this terrain, but that is what we love doing... exploring Australia on our adventure bikes. Some of the terrain we ride is easy (like the scene of the accident), but some of the terrain we ride is pretty technical and challenging. But the bikes are a great way to see beautiful countryside that we could not otherwise get to.
I was a firefighter for Queensland fire and rescue the information when we went to call outs were never 100 accurate some times we showed up to accidents what we were getting told was completely different to what we showed up to so it’s not just the ambulance system in nsw QFES in Queensland is the same if I was you hit the button on the beacon
Your PLB doesn’t have a radio function? Some have two way radio and text functions. Hopefully this incident becomes a training scenario for emergency dispatchers in your area.
The lack of Lat Long understanding, was really amazing. Yes (what three words) is quite a remarkable invention, simple but highly accurate for anyone who has the app.
This was awesome. Could substitute my own set of questionable characters for yours and tell the same story here in British Columbia. Key extraction issue: there is always somebody who has to ride Bitch to get out 😊😊 Glad injuries were not super significant and you have a great memoir to remember this by. Ride on phuckers!
Your videos never disappoint. Brilliant filming, narration etc. Thanks for sharing. I've downloaded the app, just3words, and glad I have ambo cover! I was watching the helicopter land and said to my husband, 'it would be funny if our old neighbour Andrew got out of the helicopter'. And he did! 🤣🤣
As a paramedic with 25 years' experience, I've called for the chopper probably about 180-200 times I guesstimate. You've turned a routine job into a very entertaining and well-presented video. Well done, and I wish the rider a full recovery. What's really fortunate is that being on the east coast of Australia, you're guaranteed world class paramedics to treat you.
Hey Coover, yes, the paramedics and helicopter crew were amazing. I know it was fairly routine for you, but I think that this is the first time in my life I've had to make a 000 call. I hope the video is a useful resource for others... and I hope it forces NSW Ambulance to improve their training.
Great video. We are mates with Craig and feel your pain how it would have been stuck with him for 2hrs which not to mention how much it would have been with him in pain. You deserve a medal😂 the shot with the chopper behind is priceless
Thanks for another quality video Brent and for passing on what could potentially be life saving information. Great teamwork all around. You might want to get the lads to make a few of these ua-cam.com/video/1enPZEpTtfs/v-deo.html to help out with the flat tyres. Cheers.
Hi Brent thanks for an awesome video i stumbled across, well done. And yes my group of mates also has a Craig in it. It took me a while to realize i actually know Craig. I only clicked once I saw the close up of him on the stretcher. I wish him a speedy recovery. Keep up the good videos, I am subscribed now…
Set out your largest brightest tarp or tent. VHF channel 16 When in doubt hit the epirb. Carry an extra large garbage bag (tons of uses). Signal mirrors. Cheat sheet with common definitions (Long and Lat, NATO phonetic alphabet)
The person that allowed an inexperienced and incompetant operator to work on a rescue call center should get their @r$e kicked. It just shows the incompetance of that supervisors incompetance. I would expect that from a 3rd world country whee I live. Hope Craig gets well soon.By the way as far as I know aircraft use VHF band and AM modulation.
Yes Guys firstly you out enjoying yourselves fantastic. Yes I agree everything you said if it was life threatening I would of pressed every device while I was on the sat phone so position is 100 % location You have explained what injuries he had etc. I Cary three boat flares you have to be careful of a grass fire but they can be seen for kms away Top video thanks
Craig can even give GPS coordinates from his watch. shame the ambo call centre was unable to process the coordinates. This is where the first responders local knowledge is important. When in doubt push the SOS button on the PLB, that send the coordinates to Canberra who will then send to the first responders...in a round about way. The phone app is also called Emergency Plus. Fantastic video too, you need to print off a poster of Craig and the chopper for him to hang in the man shed.
Mate awsome video. Very detailed video from start to finsh. Just shows how quickly things happen when you get complacent, (eg tiny mud hole) To The resuce chopper flying over head and not seeing you guys. Just imagine this whole scenario could have been a lot worse if it was on a mountain range or deep in a think Forrest. But again great video. Keep them rolling. Might see you one day on the tracks. 🤙
Hi Brent, sorry to hear about your mate, glad he finally got a chopper out. The SAT phone was a very good idea that's for sure. You just never know. As an experienced Emergency Services member in my opinion you guys did a fantastic job. There's always risks but you just have to do your best in the situation, the chopper is definitely the best option in those conditions. Another great video mate, beautiful scenery and great narration. 👍😁🍻🥃
stumbled upon this video and am not sure what this channel is about, but just seeing the friendship you guys have and the sense of adventure, makes me wanna model the same lifestyle... cheers!
Thanks Karmahunden..... We are a bunch of pretty average riders who just love to get out and ride adventure bikes, go camping and have fun. My passion is also video production which is why I like to make videos about our adventures to share them with anybody who is interested. I ride with a great bunch of guys and we really enjoy getting out together and just hanging out.
I will be taking orange smoke and red hand held flares on my next ride..but not the parachute flares at the land elsewhere which may cause a fire...great video..brought up a lot of questions.
I feel for Craig. I did my tib and fib 6 weeks 2 days ago just south of Arkaroola on a very remote nothing track coming out of a dried creek bed at walking pace. Called triple zero on the sat phone. I'm a retired copper so I'm pretty good at making sure I have been understood by the triple zero call takers etc. 5 hours on the side of the track looking exactly like Craig. You fall. Then you don't move. Pain wasn't too bad. Then it was 2 hours in the ambulance to Blinman Airfield followed by an RFDS sunset flight to Royal Adelaide. This was followed by 2 hours of ramping outside Royal Adelaide (I feel so sorry for paramedics) Worst part: The RFDS taking my boot off. Best part: meeting some brilliant paramedics, both professional and volunteer. I now have a 370mm x 10mm tibial nail in my left leg. Recovery is slow. I walk like a gymp and couldn't climb a ladder if I tried. The bike is still where I dropped it and has been collected by a local station owner. I'm back in Melbourne and looking forward to picking it up hopefully before Christmas. My forma adventure boots were absolute rubbish. I knew I was taking a risk relying on them to protect me. It won't happen again. Out of interest what was Craig wearing? I wish him a speedy recovery. Great video Brent. Thanks for sharing. And for your info and anyone else that might be interested. The Iridium satellite phone models 9505 onwards will accept your telstra 4 or 5g sim card and make calls via the satellite network (you must have global roaming activated on your sim) calls are about $5 a minute but in an emergency who cares. Apparently they also make triple zero calls with no sim in them. An old mate used to do this but I'm not sure if this is still the case. Looking at ebay completed items 3 have sold in the last couple of months for less than $500 cheapest being $315 . They are quite an affordable piece of necessary kit in my opinion.
Thanks for your comment Volvogt21. Guess what... Craig was wearing Forma boots. Our other mate Jon, also broke his leg... he was wearing Forma adventure boots as well.
Brilliant video as always mate, and I love your open-minded approach to helping the system correct itself with critical but constructive feedback. If you hit the inReach concurrently with the call, would Garmin's HQ update the emergency services with the location I wonder? My assumption is that going via the inReach SOS would be via the same emergency services, I'm not sure if that is correct though.
It is showing despite all the investments in technology ( 4 WD, ambulance, side by side, helicopters, phones and radios ) human factor is always the weakest link. That dispatcher is hopeless, but even helicopter observer should follow the road instead of the forest and fields.... If it was a snake bite - you would have a body.....
Ok. Lessons for you are. Learn first aid response DRSABC, TOTAPS and ISBAR. Use the personal emergency beacon or inReach. The whole emergency service is geared to respond to that type of response. 000 are geared towards responding to metro and town based emergencies. And don’t, don’t, don’t ride off in another group. All you do is create another risk of another crash that would require another emergency response. And if you do call on the satellite phone, write down the key information you need to pass across ISBAR/location and know as second nature how to explain longitude and latitude. Oh please consider changing your response process. Make the scene safe first, make sure the patient is responding and then call for help before thinking about cameras and teasing the patient 😂.
Hi Taffey, first of all I don't know what the heck DRSABC, TOTAPS and ISBAR is. I agree with you that maybe we should have pushed the PLB or Inreach SOS in conjunction with Sat phone, especially when the operator seemed to struggle with Long/lat. I disagree with you about riding off with the second group. A senior dispatcher called us back on the Sat phone and was very happy that we had dispatched the group to position a rider at the turn off on the main road. The fact that we didn't send a solo rider meant we had security in numbers with that second group. I would not change that part of the plan if I was doing it again.
@@brentbat Danger Response Send Airway Breathing Compression (or in your case camera). TOTAPS is more for sports trainers dealing with athlete injury but it’s good to know and you would do it next with a responsive patient. Talk, Observe, Touch, Active Movement (patient tries), Passive Movement (you try - gently) and if you can move to Skills testing. Obviously, if you get to Active Movement and there is massive pain you stop. This gives you all the information you need to pass on to the paramedic or doctor, which is the next step, or ISBAR. Introduce yourself, your role and where you are, Situation report, what is happening at the moment, Background, the issues that led up to this situation, Assessment, what you believe the problem is and Recommendation, what should be done next. Get this all together before the call and you will have a better experience next time because even the newbies are trained to receive information in this manner. Happy and safe riding.
@@rastusbaker Thanks Taffey, this is interesting, and I'll do some further research into it. However, the biggest obstacle was still that dispatchers didn't know how to locate me using Long/Lat. That is what took about 15min of the 21min call.
@@brentbat I noticed in the vid you were struggling with it too - but that’s okay it would have been a stressful moment and when someone questions an accepted norm, in the heat of things, it can be tricky explaining it - been there done that a few times too. Having been a volunteer ambulance officer for a couple of years, I know the ambulance dispatchers sit in front of a system that is geared towards identifying your location by a property address. I know they can use lat/long, but the system in front of them is property addresses. This whole thing is about picking the correct pipeline. The inReach, SPOT trackers and Personal Emergency Beacons go via satellite, sometimes via the US and get eventually to the Emergency Response Team in Canberra (its a convoluted process on paper, but in practice it takes seconds to work).This crowd work of long/lat and send in emergency services based on the best way to access the location. Hence the rule of thumb is, if you are at a property - call an ambulance. If you’re in the bush, push the emergency beacon.
Oh - and if you’re really remote, the emergency response plane will drop you a satellite phone along with food and water while the ground crews make their way to you.
Good to see the treatment of downed riders everywhere is much the same with taking the piss out of them the first priority, looks like you forgot to ask him if he didn't make it who gets his bike though
Well you not happy with the service, take your own support. Rescue Procedure, Roll Cameras?? youre nuts. If hes good to poke fun at, he doesnt need a chopper. Man cant handle a puddle, shouldnt be riding.
Great video Brent, thank you for documenting the whole experience. Mind if I ask, what camera you're using outside of the GoPros? Has really nice colours and depth and would love to get something similar. Thanks again.
Great video! This isn’t very far from where I live. I’ve been on both sides of these situations. I’ve called 000 for several accidents & have had similar issues explaining to them my location.😬 I’ve been a member of a number of volunteer emergency organisations for many yrs & a lot of the time the details we received are very sketchy! If you were able to speak with someone with some local knowledge they would have known exactly where u were. I entered your coordinates into my GPS & had your exact location in about 10 secs. U guys know exactly where u are, the local guys would know exactly where u are, so that breakdown is obviously in the call centre. Hope Craig is all fixed up & out riding again!👍😁
Man, thank you for putting that together. That is just great for people if haven’t been in that situation. I have a couple of times now many years ago, before mobiles and gps but we got through it. Even one that was a car accident we came across in the Watagan mountains. The best part was being followed by a chopper. That day I had great chat with pilot and the ambulance team. The chopper pilot handed me a flare for helping out and I have always carried on the bike since that day. Also I most ride south coast nsw but I’m definitely want to look where you went. Great work.
Pure gold Brent heaps of learnings from that, I hope none of use have to go through this but if we do will be better prepared now. Hope you get better soon Craig.
Such a rewarding video to take in. Level-headed reactions to all involved; and may Craig get well soon and tune up that injured foot completely for the next ride. Be well best wishes from Atlanta.
stuck my foot down riding my GS12 solo on the trails on Dartmoor UK a few years ago dislocated my patella (kneecap) whilst still supporting the bike, dropped the bike, winged and swore a bit to myself as there was nobody else there. Eventually got my shit together got on my phone and read off the lat/long off my garmin Montana to the person on the phone same response no understanding on the other end, tried a six figure map reference (OS map), same result (I am pretty familiar with maps and navigation) in the end had to "walk" the operator to my location via the map descriptively. thought it pretty shocking at the time and more than a little frustrating. When the ambulance/mountain rescue turned up they were fantastic as was Torquay A and E, even if they did insist on cutting off my expensive trousers. Did wonder about the very many formats available for Lat/long, I imagine as long as you get the units correct Pro's will understand and get to you. Bust my tib and fib too on 450exc. your right standard form in a group incident, get a response, get pics, get taking the pee, get a free spin on the victims bike, but Always a team effort. Good luck with injury buddy. Great vid thanks, and to you the boys and girls with the bandages wherever you are in the world Thank You.
This is completely ridiculous! Firstly, you've hurt your foot. Stick the bloke on the back of someone's bike and ride him out. All this helicopters and bullshit is completely unnecessary. Secondly, you've got the hide to have a dig at the poor person taking your initial call when all you are doing is cracking smart ass jokes and saying um every third word. In my opinion, you blokes need to stick to sealed roads for your own safety and everyone else's and that's based off of other videos you've uploaded.
Good work and a great debrief video Brent. As an ex Careflight pilot I would recommend carrying a GME MT610G 406 or similar. If Craig had a critical injury then 2~3 hours is too long. An EPIRB is the best option if serious (cutting out the handlers and human error) going direct to AMSA in minutes, AMSA will brief the pilot (rotary wing or fixed wing for remote AUS) personally and launch. fyi We never monitored UHF as the cockpit chatter is already too busy. We did monitor and home in on 121.5 ; that often making the big difference when things are really bad or dark (built into a 610G). Motocross boots for the win! Lat/Long formats make no diff to HELO crews who can convert that on the fly.
Hey there ART, thanks for your note. One of the riders did have a PLB, but I'm not sure if it had the same specs as the one you cited (I will research it). Thanks for the heads-up on UHF. I also learned about the 121.5 homing beacon.... very useful. As for boots, yes, I wear hard MX boots. Another friend also broke his leg wearing the same soft Forma Adv boots. So I agree with you.
1
An excellent video. Thank you.
I could not agree more with this comment. A GPS PLB will instantly report your position down to a circle of error in the order of 10 metres and cut out the middle person who may well not understand a GPS coordinate format which appeared to be the case in this instance. It is important to maintain PLB registration, have reliable emergency contacts detailed in your registration and let your emergency contacts know what your travel plans are. They will be contacted by AMSA when the PLB is activated. You can also log into the AMSA beacon website and register your travel plans/itinerary.
@@scott6002 Thanks Scott.
@@brentbat a good suggestion might be to get an inland flare kit that comes with 2 red flares and 2 orange smokes allows for non verbal contact between aircraft and ground personnel as we don’t normally use a guard frequency like they do in most parts of the world
Well done Brent.
Hope it goes viral for the benefit of rider education and donations to Careflight.
Just my 2 cents.
Firstly, great video, excellent performance in an emergency and great to stop and review afterwards.
I'm former CFA and SES, have worked a lot with Air Force and Westpac rescue choppers and currently work in remote areas of NSW and was involved in our government department emergency procedures for remote workers. I have been first on scene to a number of accidents and have also had trouble getting emergency dispatcher to understand Latitude and Longitude info.
FWIW I will start with the PLB or InReach. An accident like a broken leg can quickly turn into a serious event if major blood vessels are involved, hit the button first, before you do anything else. This will start the process of rescue fastest with a recorded position automatically logged in the system. People are often hesitant to set off a beacon wondering if it is really needed, just hit it, you will not get in trouble for it.
Second, phone 000 as you did, relate all the necessary information as this will be soon combined to the alert you have set off. If you don't have an emergency beacon, use what3words in addition to lat and long numbers, always have the emergency plus app on your phone which will give you this, providing both will immediatly show if something has been transcribed incorrectly.
Keep your first aid skills current and have a decent kit. If you get the opportunity to do a remote areas first aid course, do it.
But again, great work and kudos on the video as many people have never been in such a situation and getting a conversation going that all ADV riders should be having.
Thanks for your note. I agree with you totally. If I were having a do-over I would have triggered PLB immediately and then used the phone.... and/or Inreach.
We now have What3Words on our phones. I've heard Emergency Plus app only works if you have cellular coverage, but I will test that out.
I'd like to do a first aid course as well. I might investigate that. Thx.
BP
Brent, what a great adventure episode once again. So much to learn here. Your skills shine through with beautiful footage and great story telling. It's very important for all of us to see just how fast things can go wrong. You guys were basically chugging down the trail and a little puddle of mud created complete chaos for Craig. You had all the tools but a small error in communications lead to a delayed response, and as you said, luckily Craig did not have a life threatening injury. I'm so glad this was only a detour for all of your team and nothing worse. Surely Craig will be back in the saddle and laughing down the trail soon.
I recently upgraded my Sidi Adventure 2 boots to the more Motocross boot the Sidi Atojo as I too took a few falls this summer and felt that I was under protected in the lower leg and ankle area. After watching Rider Down I'm certainly happy I went for this upgrade. Cheers and thanks from Vancouver.
Great video. Was never bored. Incredible editing. Wishing your friend a speedy recovery
Well done Brent and team. Very educational - not often we have the opportunity to learn this stuff. I'm not sure whether the helicopter carries UHF, but the ACMA licensed distress channels are UHF 5 and 35. Again, thanks for this. See on the trail some time.
5 and 35 are reserved for emergencies, but 35 is not a transmit channel for emergencies. The 5 & 35 are the tx/rx channels for duplex or to state in a fiffeeent way when you are on ch5 duplex you transmit your voice on that channel through a repeater and the signal (call) you get back is on the frequency reserved for ch35. For those who do carry a handheld radio if you have no luck on 5dup you can try and find another repeater channel by pushing the ptt button and if on release you get a tone or squelch noise then you are on a repeater channel and you have a chance of someone monitoring any of those 1-8 duplex channels. Mick
We had a mate like that too. We raced Motocross, Short Circuit and Enduro most weekends all over NSW. He always crashed and I think I knew the ER at every hospital in NSW. He had no fear...ie, no caution. In the end he gave it away.
As current RFS in a regional area, I would have hit the EPIRB as well as the Sat Phone. The UHF channel is Ch 11 to call, and they will then ask you to go to Ch5 or 35.
Sadly Brent your experience mirrors mine with NSW Ambulance. I won't go into all the details. My mate had serious multiple chest injuries and in a bad way. When the operator clearly didn't know what she was doing. I said, "You know this call is being recorded. My mate could die if we don't get an ambulance to him quickly. If he dies you will be in Coroners Court answering why you didn't listen to specific location instructions. I want you to write down everything I say and repeat it back to me and give that information to the Jindabyne Ambulance." She begrudgingly did what I demanded. I met the ambulance on the way and from the description they knew the exact location. If it wasn't for my assertiveness he still would have been out there. Your experience with Ambulance is not uncommon. I suggest you write to them as they will the recording of the interaction.
Hey Dave, Yes, I logged a formal complaint with NSW Ambulance and have spoken with them on the phone in response. They acknowledged this is a systemic issue and said that they have plans already in motion specifically to improve the training for locating by long/lat. I have also spoken with Paramedics and people responsible for training in the Operations center. Apparently, my video has "gone viral" amongst NSW Ambulance and they will be making some changes. I hope so. I can't imagine how stressful it would have been having a severely injured mate lying there while you were battling with poorly trained emergency dispatchers. It is NOT ACCEPTABLE. I think the next time If I got ANY hesitation about them being able to pinpoint me via long/lat, I would just hit the PLB. The one thing I discovered about the PLB is that it emits a homing signal that the helicopters can fix onto, so it makes it much easier for the choppers to find you. I'm also thinking about throwing a marine flare in my gear as well to help the helicopter locate us.
But hopefully, we won't have to go through this again.
BP
@@brentbat It went viral because Ambulance are sensitive to this. A young boy died in the Blue Mountains unnecessarily in similar circumstances. Dispatches are a consistent weakness in the process. Generally the locals know their area. Next time for me, if the rider is incapacitated I'll be pushing the PLB and then ringing to confirm.
@@MotorcycleAdventureDirtbikeTV Yeah. I agree with you about activating PLB and then calling. The other nice thing about hitting the PLB is that the helicopter can use the homing signal that is emitted to find you easier. I wasn't aware of this functionality until SAR pilots started contacting me etc.
I broke my tib/fib and had to do the long wait for an ambo, after 3 hours you start seeing jesus, I ride with a garmin inreach and always carry very strong pain killers now just in case
Hey Tom, Yes, I am with you. I ride with Inreach, and I have Endone in my medical kit in case this happens to me. We asked the dispatcher if we could give him pain killers and she advised against it as they were not prescribed for Craig (which I can understand). BTW, I'm enjoying your Great North Adventure series. Great stuff.
Brilliant video Brent, I think many viewers will get quite a lot out of this. You were all really well prepared for the event, it was disappointing that it took so long to get the location but I can imagine this situation will be a lesson for many more behind the scenes.
It was great to see everyone keep their cool and remain calm throughout the ordeal. Outstanding job lads, well done.
That was a great vid.
I think we've learned to ask for a supervisor if the message isn't getting through to the rescue center.
An awesome video Brent, and I'm glad you guys kept filming. It turned out to be, not only entertaining but educational as well. As you gave the co-ordinate's to the emergency services I typed it into google at the same time. I knew exactly where you were in a few seconds. They had no idea. Definitely need some better training in this regard. Seriously it's not that hard. Again thanks for sharing an awesome video that most wouldn't. Hope Craig is going well and your right, every group has one our Craig is Geoff.
Yeah, that is exactly why I posted the coordinates on the screen, so people could enter the coordinates into Google and see just how easy and accurate it is to find us. I've spoken to NSW Ambos, and they acknowledge the issue and are already addressing it luckily.
@@brentbat The call takers do not enter data into google, At the end of your video you highlighted just three words, this uses the deg.decimal format. Can everyone just learn to use the format EM services use and can quickly enter into their database to assist in a fast response. No point going on about deg.min.secs and then blaming someone else. I am not trying to be critical of you or those who state "i punched in those coords and found you in seconda", as you sharing the issue and hopefully me keep trying to say use the correct format for em's calls may help others.
@@HavaCrack I don't agree with your position and let me try to articulate why.
1) Long/Lat is given in 2 formats, degrees, min, sec and decimal. I don't think there is a "right and wrong"... it's just 2 formats. I know when I have had to use this with first responders in the past (water police) they were quite comfortable with Deg, Min, Sec, and in fact they instructed me to use the compass app on my iPhone to get the long/lat which is displayed in that format. The fact that almost everyone can get their long/lat in this format from their smart phone would make a strong case that emergency responders should be able to deal with both formats in their system.
2. Nobody has ever communicated to me that the format that EM services use is decimal. I don't think this is widely known, and the average person wouldn't know how to convert this. I would only be able to convert if I swapped my preferences on my GaiaGPS app.
@@brentbat ok we will disagree. I am in EM servixes.
@@HavaCrack thanks Haveacrack
Yes I think we willl have to agree to disagree. I appreciate the EM service’s perspective.
I’m coming at it from the “Joe average” perspective.
Niiice. I'll leave the recovery comments to the others. It's well covered. What I was super impressed to see were the first and second rules. Record it, and put shit on your mate. Classic Australian mateship, and you will all remember it long after the stress and pain have faded...
Great bunch of riders, Brent. Give Craig kisses- we all love the Craigs here, there and everywhere. Lately I've been hearing about more and more riders getting injured, apparently the "adventure epidemic" is at its peak. This movie is going to convince some to quit the off-road adventurism. It's amazing how a small mud rut can cause such damage. great video, I enjoyed every minute.
Our experience after a 300mm rotten tree fell on a mate in a gale in Tassie, Eperbs are great and make sure you have Ambulance coverage or it gets insanely expensive fast. Our bloke was extremely lucky, from being unconference for 15 minutes it was just extreme bruising in the end. Tassie Resue were fantastic. The Eperb had 1 fast response Paramedic, a fire truck, an ambulance and a cop plus a chopper in 30 minutes approx 100ks from nowhere.
Free here...well, at point of use...bleed us dry in taxes to pay for it
Thank you Brent and your friends for this video. We all can learn from this, how to react when something happens. Often you’ll be in panic in the first moment, but to be good prepared and als important to keep filming and keep the laughter in.
Thankful Graig will be okay and soon back on the bike.
We watched this video for 4 times now and made a list off important things to do and to get. Many thanks again. 🙏👍🏻👋🏻
Great video Brent. As a former SAR helicopter pilot (10 years SAR). Providing a lat/long should always work, in fact it used to be the primary method of navigation for us - just plug it into the navigation computer and Bob’s your uncle. Also (as an adventure rider myself) I carry a smoke beacon to pop when the helicopter is in sight / audible). They’re small and light but VERY effective. I would be hesitant to use a flare because you don’t want to set fire to the neighbouring scrubland! Anyway, I hope Craig is making a speedy recovery and keep those amazing videos coming! Cheers!👍
Thx Flying Kiwi
Yes I am going to carry a smoke beacon in my kit moving forward.
Thx
Brent
FIRST and foremost, you guys were VERY prepared for a "man down" situation. Congrats to each and every one of you. Hindsight is 20/20 and in my very humble opinion, the only thing that I would change would be not going up the chain to a supervisor in the very beginning.
I'm sure Craig will ride again with the group and you have the green light to give him a BIG PILE OF CRAP! !! !!! And we can see that Craig's finger was not broken.
Great video Brett. I wish Craig a speedy recovery.
On a lighter side how good is that area and in particular Dunes Swamp. I've camped there a couple of times, once with one of the ambos that arrived in the helicopter. The pagoda rock formations are amazing, easy to climb and hours of fun for kids.
1st ride on my Husaberg FE390 did the exact same...was unconscious for gawd knows how long(brand new AGV helmet, 1st tim on my head, apart from seeing if it fitted),upper body armour, but a stone got my hip, numb for 6mths...always wear the gear guys/gals, you never know...managed to get to the bike, 100's of metres away,and got myself home!
Must watch video for all the adv riders across the world and it’s very true that all group rides usually have one Craig 😂 ,loved the team work and how everyone kept the situation under control even during tough time, hats off to all of you 💪
23:04 yes he's awake
23:09 is he what? yes he's breathing (!!!!!)
23:37 yes everyone is awake
Good god I hope that footage is not in chronological order
24:23 Not sure about where you are, but here in the UK, the screening questions do not delay the ambulance arriving. Earlier in the call they asked if you were in the Muswellbrook area and you said yes. They probably dispached the ambulance to that area at the beginging of the call then while you were on the phone they will direct the ambulance into your exact location.
34:56 I would recomend flares aswell as mirrors.
Well done you did so weel, calm, relaxed and structured even with the troubles and tribulations.
Well done on a very helpful video, Brent. Sure, there will be criticism from us armchair experts, but we live and learn. My learns from this... Press ALL the help buttons!! Then get on the phone. Learn how to use a UHF radio. Glad to hear Craig is on the mend. Well done
Hit PLB everytime .. it emits a continuous signal for rescue to home in on
When I did my Tib and Fib I was on my own. I set off my PLB and the chopper came in about an hour and winched me out. You know it’s all gone to shit when you see that chopper overhead.
Glad you got out safely Paul. Yeah, you may know it has gone to shit, but it's nice to see help come.
I’m a retired Air Force Combat Rescue guy. I’m 73 now and ride solo in very remote areas on my Husqvarna 701. I’ve been using a SPOT locator for years but can see I need to step it up to an Inreach.
Yeah, I love the comms capabilities of the Inreach. I did some solo riding in remote areas of South Australia earlier this year on my 701 and it is just reassuring knowing that you have the communications capabilities as well as the SOS. If I had a mechanical issue, I wouldn't want to hit the SOS button, but I would need a recovery vehicle.
Damn, what a crazy ordeal!
Thanks for sharing this though, great learning experience for us all.
You tell a great story! I looked at the southern start of that track while riding with my girlfriend and went "Yeah, nah!". Lucky decision or I might be single now ;-). I'm surprised they didn't recommend the Emergency Plus app which shows a map, the address, coordinates and what 3 words, plus buttons to call 000, SES, and police. Having had a couple of accidents myself l know how quickly things can go wrong, but luckily I haven't had to activate a PLB and was able to ride out, and drive myself to emergency. I hope Craig is back on his bike, and maybe we'll bump into you on the trails. :-D
A wonderful job to all involved in the ride and the emergency for Craig. The incident with the Emergency Service Phone is a damn S**T and has been getting worse for the past 20 years. Hoping that Craig is healing well. This group is a great bunch of blokes and deserves😅😄 a pat on the back for their good sense of humour and for helping each other no matter what is going on.
excellent video Brent. Love the storytelling and the pace.. I am highly interested into how you made the animated maps, showing the paths and locations. Can you share your process and what app did you use? Thanks!
I'm using a high-end mapping app called Geolayers 3. It has a steep learning curve, and you need to know After Effects, but then it is super powerful.
Hi mate, I am glad that you and our fellow riders are okay. I would like to mention that you stated that there was Police, Fire and SES responded to your incident The SES vehicle was actually VRA Rescue NSW vehicles. I am the Head of Learning and Development for the VRA rescue NSW and I am very proud of the work that our volunteers undertake to assist anyone in need. Thanks for your awesome feed back in relation to our volunteers and the work they do to support their local communities. Cheers mate see you on the tracks. Guy
@ Guy Sadler, thank you and the all of the Volunteer Rescue Association members, as with my families involvement with surf lifesaving Queensland, I always think, where would Australia be without its volunteers. Cheers mate.
Well PLB as the time wasted giving directions over the phone would have gone through to the chopper and in turn emergency services would have called you.. I’ve had a similar experience where a mate had completely snapped his ankle.. all pins and metal plates.. if it was life threatening he’d have probably been dead… my device got us picked up within a 20 meter radius of where we were
You should focus a little more on training your operators, they use their manuals and not their brains. This is brillantly showing that if you have a serious accident you will be dead before help will arrive. This is a very disappointing performance and you should ask your operators to show initiative when there is a problem.
Note to self,
Press the help needed button , then call on the sat phone.
So many people just don't know their jobs, including the flight crew, who didn't follow the track properly, and annoyingly, didn't want any incompetency to be filmed
Emergency services use a decimal version of LAT / LONG. Your co-ordinates would be 32.52722222S 150.12222222E. Unless the operator knew how to convert the co-ordinates the system wouldn’t allow them to be entered. As a former police trail bike rider I had to deal with this issue ALL the time
Hey Mathew, thanks for the info... I'm surprised that the dispatcher can't handle either format. I used the compass app on my iphone for quickly getting long/lat, and that uses degrees/min/sec.... But I could have easily generated the decimal version if that was the issue (via my gps). But I really think that dispatcher systems should handle either format.
@@brentbat i told you this same info and you disagreed with me, but yiu thanked this person. If you want to use your video for benefit of others then this is the learning and the message.
@@brentbat it's LAT/LONG in that order. You made the same mistake in the video ;) The emergency operator should also know that the first number is LAT, second number is LONG, and she could have easily convert deg/min/sec to decimals using any online GPS converter.
@@sk8moto Yes, you are right, I should have called it Lat/Long as opposed to Long/Lat.... but when I called the coordinates out and gave her the bearings South and East.... anybody should have been able to work with that. I always mix up my Lat/Long (as I do my stagaltites and stalagmites). :-). But any emergency services operator should have been able to decode or talk me through what they needed. I could have easily given them decimal format if that is what they preferred.
Having gone through our son being flown out of a remote area on a hunt, Garmin Inreach Mini solves this problem, sending our GPS coordinates instantly, they flew to our campsite and landed in the night with us using a flashlight to guide them to landing spot.
In USA, if in backcountry GPS is immediately requested. We, 1st responders are trained on GPS.
Poor training on dispatch.
What an amazing educational video for this Brit. I wrongly thought that interior Aus. was dry, barren, and solely occupied by 'roos and crocs. It's clearly an amazing, beautiful, and fertile country. We too have difficulty with communications in the U.K. as many large orgs. have their telephone boards overseas where little English is spoken. Many times I've had to abandon calls. You guys are great riders, particularly bearing in mind your ages. I'm in awe of you. Truly. P.S. I'm 71 and ride a Honda Valkerie Interstate.
Hi Ivan, thanks for your note.... yes, we have lots of beautiful country that is not inhabited. Plenty of desert and desolate areas, but lots of beautiful country to explore. We are very lucky.
BP
Great video. Adventure riding is a team sport and it looks like you had a great group with you.
Great work guys! Grumpy was so lucky to have mates like you. It could have been far worse.
I’ve called ambulances/EMS more times than I’d like.
Thankfully always had phone reception
I’d press the distress becon right away if I had it.
Trying to explain to someone over the phone where you are. When they can’t put in lat long, is extremely frustrating.
That side by side would have made it through, just needs to air down.
Glad he’s ok in the end.
And how awesome is seeing the 139 come in and land.
all those ems were fat old and dumb and should all be fired and sued... dude would be dead if it was serious... This really is pathetic on everyone's part
243.0 UHF 121.5 VHF Emergency frequencies is what we use in the aircraft. Both military and civilian flying.
Great video, step two is vital. Lat and long is a pain because it can be in three forms. 1 Degree Minutes Seconds (51°40'19.9"N 0°23'19.0"W) or 2 Degrees Minutes in decimal (51:40.33118N 0:23.31625W) or Degrees in decimal (51.6721863394302N 0.388604266330377W) Here in the UK we also have the Ordinance Survey Grid TQ1152698275, but unless you are a use paper maps, a Scout, a Girl Guide or Search and Rescue you won't have a scooby. As much as I don't like it, What 3 Words is a good option w3w coherent.adjust.zest, for the untrained. I am not sure if it requires internet to work.
Doing what you are doing by using the learning and being in conversation with the Ambo services is great. If UHF radio are common for all the bikes and 4x4 down under maybe it could be an idea to talk to Westpac Heli and Flying Docs and seeing if a channel could be selected to talk on.
Look forward to your testing. Get a paper map and pinpoint your location, and compare where the gps units think they are. Try on a hilltop, in a steep side creek, and under tree cover. Also get 2 of your mates to do the same test at the same time with their smartphones. It will give you and idea of accuracy in different environments, and the similar smartphone devices.
Can’t believe that this were 47min. 🤔 Entertaining and very educational. Absolutely loved the storytelling and I’m actually very impressed how calm everyone was. Great work! 👍
Thx for your comment.
Yeah my videos are normally way shorter, but there was just so much to cover. I’m glad you enjoyed it. 👍
thank you first responders. Everyone of you around the world are the best. Always doing your best to help us all..Thanks for sharing video fellas. We all can learn from this.
Holy cow.. Well first off glad the outcome was a good one.. only just came upon your channel. Such a great story teller. Great job.
Great vid. I've had a similar experience with a person on the other end of a 000 call when in a far more dire situation. The person I spoke to obviously had no local area knowledge and were reading through a cue card which I think wasted valuable time in a life threating (ending) situation. I felt pretty helpless and enormously frustrated in that situation - and again watching your vid when you were trying to communicate with the operator and things weren't quite lining up on their end. Well done for calling out the issues with 000 during the vid. Absolutely agree.
Goldy will ride again, and that's a good thing.
It is impossible for the call takers to know the local areas, they work from one of 4 control centres and if the most local does not take the call within a reasonable time it will be diverted. So as an example, someone in Newcastle might be answering a call for someone in Dubbo. The cues they work of are designed to capture the most important details first and catch words to trigger the highest level response first. Unfortunately though this can seem like an eternity. If minor delays occur due to this script which takes a minute or two to be read results in the passing of a loved one, it is safe to say that person was never going to make it. Having spoken to Brent the issues faced were training related faults that lead to huge delays that cannot be explained.
Not a "cue card" per se, but what's referred to as script. part of the AMPDS system. In a life-threatening situation, you'll get the dispatcher getting a crew rolling while the call taker is asking more questions. the crew then gets more updates as they come to hand. The ones with local knowledge will be the attending crews, not a comm centre member hundreds of kilometres away. I can understand it may seem frustrating when comms asks you so many questions, but it's all part of the process.
Great story telling! Hope your friend makes a full recovery. I picked answer C too. I believe that was the best option. Enjoyed watching here in Phoenix Arizona USA.
Awesome video great to watch and learn from your incident,i had to bring a helicopter in for a rider who hit a tree and yes still took time but all you can do is try and keep them comfortable,and yes the operator should have known the longitude coordinates but all said and done great vid
What a great bunch of blokes to ride with. As an ex paramedic, well done!
Thank you, @BrentPearson; fun and educational. Praying that Craig is recovering well.
Disclaimer: I'm not EMS or adventure type, though I was 4 years (30 years ago 😬) with a volunteer fire brigade in the Wellington area, NZ. I have done several outdoor pieces of training.
I am happy for correction, not criticism. These are my observations.
A suggestion for using the mirror to attract rescuer attention. It would be a two-handed job. Mirror in one hand close to your face, the other hand stretched out towards the rescuer thumbnail up over your target, and flash the sun over the thumb (direction (u/d - l/r) not important, but keep consistent). The way you can flash SOS (. . . - - - . . .) and know they can see it.
PLB every time you are off the beaten track, especially if there is difficulty understanding where you are. As noted by others, quicker response time. Letting the call centre know the registration number might help link into the AMSA system. (I'm in NZ, so unsure. But it would be the same deal here in NZ.)
I was also thinking that if the call centre knew you had UHF radio's on you and a call sign (you listed early in the video), they might have been able to pass that to the helo crew to try and contact you when they could not locate you.
On the DMS/decimal debate, whatever you have to hand should work.
The What3Words app is now downloaded to my phone. Knew of What3Words via browser (map.what3words.com/), but not the app.
A big thank you to the emergency service personnel (call centre and "out in the thick of it") for putting your hands up to help when needed.
Oh, and a plug (no, I'm not paid) for getting a Guardian Angel (www.guardianangeldevices.com/outdoor-led-light/ probably the Snowmobile Light for adventure riders). 5mi visibility (Elite, 3mi for Micro) and usually have an SOS mode. Thanks to @RonPratt for putting me onto these devices.
Thanks for your suggestions.... I'll try that technique with the mirror. I was flashing the mirror by hand, but I didn't use your technique and it was a bit hit and miss. The chopper pilot did see my mirror signalling though and responded by flashing his strobe.
ive watched several emergencies in the country of Australia on youtube now and I am honestly amazed at the incompetence and just lack of resources you guys have for rescue over there. ive seen much smaller and less populated countries with 10 times the amount of rescue infrastructure. like you guys are not that far from a major road it looks like and it took that long? I watched another video of these 4 dudes left stranded on a island for like 4 days and it got to the point the families had to hire a helicopter to save them... and on top of it all the people that were gonna save them were asking for money? like wtf man you guys dont have like a coastguard or something, and you gotta pay them??? its pretty wild to me man, really not trying to be a hater here it just confuses me.
We actually have pretty good Search and Rescue infrastructure, unfortunately this video shows that poor training of a critical player can throw the system into confusion. We weren't that far from a road, but it was not possible to get there in a vehicle unfortunately.
dirt bikes, you need dirt bikes for this terrain! That much weight hurtling around at every spill something like this is bound to happen. Great rescue operation though, I was surprised to see how big it became.
Geoffrey, it's not that we "need" dirt bikes for this terrain, but that is what we love doing... exploring Australia on our adventure bikes. Some of the terrain we ride is easy (like the scene of the accident), but some of the terrain we ride is pretty technical and challenging. But the bikes are a great way to see beautiful countryside that we could not otherwise get to.
I was a firefighter for Queensland fire and rescue the information when we went to call outs were never 100 accurate some times we showed up to accidents what we were getting told was completely different to what we showed up to so it’s not just the ambulance system in nsw
QFES in Queensland is the same if I was you hit the button on the beacon
Thanks.... I've come to that conclusion too.
Your PLB doesn’t have a radio function? Some have two way radio and text functions.
Hopefully this incident becomes a training scenario for emergency dispatchers in your area.
The PLB only had SOS, but the Inreach's do have 2-way texting.
The lack of Lat Long understanding, was really amazing. Yes (what three words) is quite a remarkable invention, simple but highly accurate for anyone who has the app.
those ems were all fat old dumb and out of shape.. they should be fired and sued for being so fucking dumb when there "professionals"
Great video .
After the helicopter rescue what did you do with Craig motorcycle ?
Nick rode it out to closest town, HD doubled him back on his GS to retrieve his own bike.
@@brentbat thanks for the replay , hope your mate feels better and again great video !
Great job Brent and gang. You all kept your heads and worked out a plan that despite the challenges, delivered. Well done.
This was awesome. Could substitute my own set of questionable characters for yours and tell the same story here in British Columbia.
Key extraction issue: there is always somebody who has to ride Bitch to get out 😊😊
Glad injuries were not super significant and you have a great memoir to remember this by. Ride on phuckers!
Your adventures are always great to watch. This was exceptional with everything that you shared regarding the rescue.
Glad you enjoyed it! Thanks Bryan.
thank you brent I love the video is very professional and the landscape I wish I was there with you guys love Australia ,,,,, from London U.K
Your videos never disappoint.
Brilliant filming, narration etc.
Thanks for sharing. I've downloaded the app, just3words, and glad I have ambo cover!
I was watching the helicopter land and said to my husband, 'it would be funny if our old neighbour Andrew got out of the helicopter'. And he did! 🤣🤣
It's a small world isn't it. :-)
As a paramedic with 25 years' experience, I've called for the chopper probably about 180-200 times I guesstimate. You've turned a routine job into a very entertaining and well-presented video. Well done, and I wish the rider a full recovery. What's really fortunate is that being on the east coast of Australia, you're guaranteed world class paramedics to treat you.
Hey Coover, yes, the paramedics and helicopter crew were amazing. I know it was fairly routine for you, but I think that this is the first time in my life I've had to make a 000 call. I hope the video is a useful resource for others... and I hope it forces NSW Ambulance to improve their training.
@@brentbat I'm in Queensland so somewhat ignorant to training in other states. But any useful resource like this video can only be a bonus.
Great video. We are mates with Craig and feel your pain how it would have been stuck with him for 2hrs which not to mention how much it would have been with him in pain. You deserve a medal😂 the shot with the chopper behind is priceless
Shane... the fact that you know Craig means you know my pain. I was ready to pop a few Endone myself.
What3words! Amazing thank you!
Thanks for another quality video Brent and for passing on what could potentially be life saving information. Great teamwork all around. You might want to get the lads to make a few of these ua-cam.com/video/1enPZEpTtfs/v-deo.html to help out with the flat tyres. Cheers.
Hi Brent thanks for an awesome video i stumbled across, well done. And yes my group of mates also has a Craig in it. It took me a while to realize i actually know Craig. I only clicked once I saw the close up of him on the stretcher. I wish him a speedy recovery. Keep up the good videos, I am subscribed now…
Set out your largest brightest tarp or tent.
VHF channel 16
When in doubt hit the epirb.
Carry an extra large garbage bag (tons of uses).
Signal mirrors.
Cheat sheet with common definitions (Long and Lat, NATO phonetic alphabet)
The person that allowed an inexperienced and incompetant operator to work on a rescue call center should get their @r$e kicked. It just shows the incompetance of that supervisors incompetance. I would expect that from a 3rd world country whee I live. Hope Craig gets well soon.By the way as far as I know aircraft use VHF band and AM modulation.
Yes Guys firstly you out enjoying yourselves fantastic.
Yes I agree everything you said if it was life threatening I would of pressed every device while I was on the sat phone so position is 100 % location
You have explained what injuries he had etc.
I Cary three boat flares you have to be careful of a grass fire but they can be seen for kms away
Top video thanks
A bunch of tough aussies. Regards from the chilean Patagonia entry door, good wishes for recovery!
Craig can even give GPS coordinates from his watch. shame the ambo call centre was unable to process the coordinates. This is where the first responders local knowledge is important. When in doubt push the SOS button on the PLB, that send the coordinates to Canberra who will then send to the first responders...in a round about way. The phone app is also called Emergency Plus.
Fantastic video too, you need to print off a poster of Craig and the chopper for him to hang in the man shed.
You are amazing friends, good job on everything.
Mate awsome video.
Very detailed video from start to finsh.
Just shows how quickly things happen when you get complacent, (eg tiny mud hole)
To The resuce chopper flying over head and not seeing you guys.
Just imagine this whole scenario could have been a lot worse if it was on a mountain range or deep in a think Forrest.
But again great video.
Keep them rolling.
Might see you one day on the tracks.
🤙
Hi Brent, sorry to hear about your mate, glad he finally got a chopper out.
The SAT phone was a very good idea that's for sure.
You just never know.
As an experienced Emergency Services member in my opinion you guys did a fantastic job. There's always risks but you just have to do your best in the situation, the chopper is definitely the best option in those conditions.
Another great video mate, beautiful scenery and great narration. 👍😁🍻🥃
stumbled upon this video and am not sure what this channel is about, but just seeing the friendship you guys have and the sense of adventure, makes me wanna model the same lifestyle... cheers!
Thanks Karmahunden..... We are a bunch of pretty average riders who just love to get out and ride adventure bikes, go camping and have fun. My passion is also video production which is why I like to make videos about our adventures to share them with anybody who is interested. I ride with a great bunch of guys and we really enjoy getting out together and just hanging out.
I will be taking orange smoke and red hand held flares on my next ride..but not the parachute flares at the land elsewhere which may cause a fire...great video..brought up a lot of questions.
It is not an adventure ride if you don't end being rescued by a helicopter‼️😄👍👍👍👍
Awesome insight of what and how things can go when someone fucks up!!! Thanks for sharing your drama, well worth the watch👍👍👍👍
I feel for Craig. I did my tib and fib 6 weeks 2 days ago just south of Arkaroola on a very remote nothing track coming out of a dried creek bed at walking pace. Called triple zero on the sat phone. I'm a retired copper so I'm pretty good at making sure I have been understood by the triple zero call takers etc. 5 hours on the side of the track looking exactly like Craig. You fall. Then you don't move. Pain wasn't too bad. Then it was 2 hours in the ambulance to Blinman Airfield followed by an RFDS sunset flight to Royal Adelaide. This was followed by 2 hours of ramping outside Royal Adelaide (I feel so sorry for paramedics) Worst part: The RFDS taking my boot off. Best part: meeting some brilliant paramedics, both professional and volunteer. I now have a 370mm x 10mm tibial nail in my left leg. Recovery is slow. I walk like a gymp and couldn't climb a ladder if I tried. The bike is still where I dropped it and has been collected by a local station owner. I'm back in Melbourne and looking forward to picking it up hopefully before Christmas.
My forma adventure boots were absolute rubbish. I knew I was taking a risk relying on them to protect me. It won't happen again.
Out of interest what was Craig wearing?
I wish him a speedy recovery.
Great video Brent. Thanks for sharing.
And for your info and anyone else that might be interested. The Iridium satellite phone models 9505 onwards will accept your telstra 4 or 5g sim card and make calls via the satellite network (you must have global roaming activated on your sim) calls are about $5 a minute but in an emergency who cares. Apparently they also make triple zero calls with no sim in them. An old mate used to do this but I'm not sure if this is still the case.
Looking at ebay completed items 3 have sold in the last couple of months for less than $500 cheapest being $315 . They are quite an affordable piece of necessary kit in my opinion.
Thanks for your comment Volvogt21. Guess what... Craig was wearing Forma boots. Our other mate Jon, also broke his leg... he was wearing Forma adventure boots as well.
Brilliant video as always mate, and I love your open-minded approach to helping the system correct itself with critical but constructive feedback. If you hit the inReach concurrently with the call, would Garmin's HQ update the emergency services with the location I wonder? My assumption is that going via the inReach SOS would be via the same emergency services, I'm not sure if that is correct though.
I think you are right... I think had I hit the SOS in the Garmin or the PLB, it would have routed back to the same rescue effort.
It is showing despite all the investments in technology ( 4 WD, ambulance, side by side, helicopters, phones and radios ) human factor is always the weakest link.
That dispatcher is hopeless, but even helicopter observer should follow the road instead of the forest and fields....
If it was a snake bite - you would have a body.....
Gell well soon for the rider... great video good information... keep riding keep touring...♥️
Most Craig's I have ever known have had HOT tempers lol but glad he is OK. Good lessons learned all round. Very well narrated and produced Brent.
Ok. Lessons for you are. Learn first aid response DRSABC, TOTAPS and ISBAR. Use the personal emergency beacon or inReach. The whole emergency service is geared to respond to that type of response. 000 are geared towards responding to metro and town based emergencies. And don’t, don’t, don’t ride off in another group. All you do is create another risk of another crash that would require another emergency response.
And if you do call on the satellite phone, write down the key information you need to pass across ISBAR/location and know as second nature how to explain longitude and latitude.
Oh please consider changing your response process. Make the scene safe first, make sure the patient is responding and then call for help before thinking about cameras and teasing the patient 😂.
Hi Taffey, first of all I don't know what the heck DRSABC, TOTAPS and ISBAR is.
I agree with you that maybe we should have pushed the PLB or Inreach SOS in conjunction with Sat phone, especially when the operator seemed to struggle with Long/lat.
I disagree with you about riding off with the second group. A senior dispatcher called us back on the Sat phone and was very happy that we had dispatched the group to position a rider at the turn off on the main road. The fact that we didn't send a solo rider meant we had security in numbers with that second group. I would not change that part of the plan if I was doing it again.
@@brentbat Danger Response Send Airway Breathing Compression (or in your case camera). TOTAPS is more for sports trainers dealing with athlete injury but it’s good to know and you would do it next with a responsive patient. Talk, Observe, Touch, Active Movement (patient tries), Passive Movement (you try - gently) and if you can move to Skills testing. Obviously, if you get to Active Movement and there is massive pain you stop. This gives you all the information you need to pass on to the paramedic or doctor, which is the next step, or ISBAR. Introduce yourself, your role and where you are, Situation report, what is happening at the moment, Background, the issues that led up to this situation, Assessment, what you believe the problem is and Recommendation, what should be done next. Get this all together before the call and you will have a better experience next time because even the newbies are trained to receive information in this manner.
Happy and safe riding.
@@rastusbaker Thanks Taffey, this is interesting, and I'll do some further research into it. However, the biggest obstacle was still that dispatchers didn't know how to locate me using Long/Lat. That is what took about 15min of the 21min call.
@@brentbat I noticed in the vid you were struggling with it too - but that’s okay it would have been a stressful moment and when someone questions an accepted norm, in the heat of things, it can be tricky explaining it - been there done that a few times too.
Having been a volunteer ambulance officer for a couple of years, I know the ambulance dispatchers sit in front of a system that is geared towards identifying your location by a property address. I know they can use lat/long, but the system in front of them is property addresses.
This whole thing is about picking the correct pipeline.
The inReach, SPOT trackers and Personal Emergency Beacons go via satellite, sometimes via the US and get eventually to the Emergency Response Team in Canberra (its a convoluted process on paper, but in practice it takes seconds to work).This crowd work of long/lat and send in emergency services based on the best way to access the location.
Hence the rule of thumb is, if you are at a property - call an ambulance. If you’re in the bush, push the emergency beacon.
Oh - and if you’re really remote, the emergency response plane will drop you a satellite phone along with food and water while the ground crews make their way to you.
Great video. I Hate that he got hurt. Beautiful country. Love to see a group of friends out and about having fun. Thanks for sharing your adventure
What a fantastic country we live in when a helicopter comes to the rescue... as adventure Rider's we all should have ambulance cover.
Brilliant video, well shot, informative just spot on ,and jabbing at Craig was a must do 😅
Good to see the treatment of downed riders everywhere is much the same with taking the piss out of them the first priority, looks like you forgot to ask him if he didn't make it who gets his bike though
Fantastic, informative funny vlog. Thank you from Biarritz France. Hope Craig was OK.
Well you not happy with the service, take your own support.
Rescue Procedure, Roll Cameras?? youre nuts.
If hes good to poke fun at, he doesnt need a chopper.
Man cant handle a puddle, shouldnt be riding.
Fantastic video, thanks Brent and team for the content and more importantly, the reflection and lessons learned. Gold. 🏆
Thoroughly enjoyed this video
Earned a subscription💪
Some great trails you have
Great video Brent, thank you for documenting the whole experience. Mind if I ask, what camera you're using outside of the GoPros? Has really nice colours and depth and would love to get something similar. Thanks again.
Hey Ed, I use my iphone... I have an iPhone 13Pro Max.... but when I shoot video I make sure it is in "Cinematic mode".
Great video! This isn’t very far from where I live. I’ve been on both sides of these situations. I’ve called 000 for several accidents & have had similar issues explaining to them my location.😬 I’ve been a member of a number of volunteer emergency organisations for many yrs & a lot of the time the details we received are very sketchy! If you were able to speak with someone with some local knowledge they would have known exactly where u were. I entered your coordinates into my GPS & had your exact location in about 10 secs. U guys know exactly where u are, the local guys would know exactly where u are, so that breakdown is obviously in the call centre. Hope Craig is all fixed up & out riding again!👍😁
Man, thank you for putting that together. That is just great for people if haven’t been in that situation. I have a couple of times now many years ago, before mobiles and gps but we got through it. Even one that was a car accident we came across in the Watagan mountains. The best part was being followed by a chopper. That day I had great chat with pilot and the ambulance team. The chopper pilot handed me a flare for helping out and I have always carried on the bike since that day. Also I most ride south coast nsw but I’m definitely want to look where you went. Great work.
Pure gold Brent heaps of learnings from that, I hope none of use have to go through this but if we do will be better prepared now. Hope you get better soon Craig.
Such a rewarding video to take in. Level-headed reactions to all involved; and may Craig get well soon and tune up that injured foot completely for the next ride. Be well best wishes from Atlanta.
Thanks Richard. Craig just got out of hospital today and he's on the road to recovery. Greetings from Austin, and Happy Thanksgiving.
@@brentbat Wonderful news for Craig. Thanks for relaying it and you, too, enjoy the special day tomorrow.
Great video. Thanks for sharing. Worth pointing out the learning points. We can never know enough to cope with a situation like that.
stuck my foot down riding my GS12 solo on the trails on Dartmoor UK a few years ago dislocated my patella (kneecap) whilst still supporting the bike, dropped the bike, winged and swore a bit to myself as there was nobody else there. Eventually got my shit together got on my phone and read off the lat/long off my garmin Montana to the person on the phone same response no understanding on the other end, tried a six figure map reference (OS map), same result (I am pretty familiar with maps and navigation) in the end had to "walk" the operator to my location via the map descriptively. thought it pretty shocking at the time and more than a little frustrating. When the ambulance/mountain rescue turned up they were fantastic as was Torquay A and E, even if they did insist on cutting off my expensive trousers. Did wonder about the very many formats available for Lat/long, I imagine as long as you get the units correct Pro's will understand and get to you. Bust my tib and fib too on 450exc. your right standard form in a group incident, get a response, get pics, get taking the pee, get a free spin on the victims bike, but Always a team effort. Good luck with injury buddy. Great vid thanks, and to you the boys and girls with the bandages wherever you are in the world Thank You.
This is completely ridiculous! Firstly, you've hurt your foot. Stick the bloke on the back of someone's bike and ride him out. All this helicopters and bullshit is completely unnecessary. Secondly, you've got the hide to have a dig at the poor person taking your initial call when all you are doing is cracking smart ass jokes and saying um every third word. In my opinion, you blokes need to stick to sealed roads for your own safety and everyone else's and that's based off of other videos you've uploaded.