no sir bought a brand new t-con board. same thing still no picture. i do not know how to test anything with meters so that's out of the question for me. tv is only 8 months old but it's my 2nd one so the warranty didn't cover it. sure would like to fix it so can have a 2nd tv anymore suggestions thanks@@trxlldan
I too am having this same issue. The issue started after the recent update to the TV. I have not yet found a fix for this. Still trying to find some resolution
Hisense responded that this is a known issue with some of the units and there is not going to be a 'fix or patch'. Hisense provided a shipping label and is replacing with a new tv.
@@chriswall09 how old was your tv because mine is doing this now as well and they told me it was out of factory warranty and they couldn’t do nothing about it.
@@SimonD1same but it's easy to fix uur currently running on standard mode which is power saving mode which gives a cloud like effect change it to cinema day or dinamic and enjoy your 4k
For anyone wondering if you have a black screen with the backlights on and sound its a tcon board issue which is a realtivley simple fix 9f just replacing the board
@markennamoore7502 i dont know how to describe it. Look up tcon board issue for whatever tv model you have. There are some good videos on UA-cam about how to replace a tcon board it fairly simple
@UA-camsucks.. yes generally but there is also a possibility its an issue with the main board and if you replace both and nothing works that where my knowledge ends you could probably get it repaired at like best buy or smth
@@canadaman9373 I found another video (was in another language) with no (cc). About the left ribbon cable going to that board being an issue.. tried that and the right half of screen turned white but with no image (like in the video) unplugged the right ribbon cable and did Not get the same results.. not sure if that info helps.. thanks for responding!!
Great it worked after somer trouble shooting. It wasn't working when I first tried it several times. So I let it play only the sound for some minutes via HDMI then followed your instructions....Voila just cancelled my schedule at the repair center.. Thanks :)
Have the same problem good back lights and sounds but plane screen. But I usedto press audio only button. But this time nothing picture went off completely.
@@fargog779 nope i just went on ebay and bought new boards there pretty cheap just ebay your tv serial number and a carap load should popup and you can lean how to put in new boards via youtube
Today for the first time i have this problem. I fixed it thanks go this video. But i want to know if this is a critical issue and i have to send tv back or is it ok now? How is yours after these month's??
@@bahbahsadventure3472 i was told it was the picture board not even sure what that means. The price was expensive, made no sense since it almost half the price. I will try the fix
Mines come on with a low light see Hisense and shuts right off won't load apps....can't get to factory reset did the uplugg thing remote thing reset button and nothing
Yo tengo el problema de que da inicio pero después la pantalla se queda toda oscura Y solo al encender dice que memoria saturada pero no puedo resetear por qué no veo nada en la pantalla
Some hisense tv models have a reset bottom on the back of the tv! Get a pen or a small toothpick and reset it sometimes that works too!
Thank god, someone who actually doesn’t do a 15 minute video to show a simple resolution Thankyou
This did fix my issue and it was that easy, I feel like I got very lucky though - thank you!
Thanks mate , you shouldn’t have .. , you shouldn’t have waisted people’s time.
you're one lucky person. i have the same problem and mind doesn't come back on. wish i knew what is wrong with mine?
Did you ever figure it out ??
no sir bought a brand new t-con board. same thing still no picture. i do not know how to test anything with meters so that's out of the question for me. tv is only 8 months old but it's my 2nd one so the warranty didn't cover it. sure would like to fix it so can have a 2nd tv anymore suggestions thanks@@trxlldan
I too am having this same issue. The issue started after the recent update to the TV. I have not yet found a fix for this. Still trying to find some resolution
I called Hisense and opened a ticket. Posted this as proof for them to review. I'll let you know how they handle it.
Hisense responded that this is a known issue with some of the units and there is not going to be a 'fix or patch'. Hisense provided a shipping label and is replacing with a new tv.
@@chriswall09 did you have insurance that they covered it with a new tv
@@Vicky-vd3um I did not
@@chriswall09 how old was your tv because mine is doing this now as well and they told me it was out of factory warranty and they couldn’t do nothing about it.
I have unplugged my tv and tried to turn it back on but it’s the same thing
Same with mine
Same here
@@SimonD1same but it's easy to fix uur currently running on standard mode which is power saving mode which gives a cloud like effect change it to cinema day or dinamic and enjoy your 4k
He how did you end up fixing your tv
Having issues with my 49inches, was busy thinking it the LCD@@boomheadshotbaby9174
For anyone wondering if you have a black screen with the backlights on and sound its a tcon board issue which is a realtivley simple fix 9f just replacing the board
WHAT DOES THAT MEAN?
@markennamoore7502 i dont know how to describe it. Look up tcon board issue for whatever tv model you have. There are some good videos on UA-cam about how to replace a tcon board it fairly simple
So I have black light and sound, but no picture.. A Tcon board will fix that?
@UA-camsucks.. yes generally but there is also a possibility its an issue with the main board and if you replace both and nothing works that where my knowledge ends you could probably get it repaired at like best buy or smth
@@canadaman9373 I found another video (was in another language) with no (cc). About the left ribbon cable going to that board being an issue.. tried that and the right half of screen turned white but with no image (like in the video) unplugged the right ribbon cable and did Not get the same results.. not sure if that info helps.. thanks for responding!!
Great it worked after somer trouble shooting. It wasn't working when I first tried it several times. So I let it play only the sound for some minutes via HDMI then followed your instructions....Voila just cancelled my schedule at the repair center.. Thanks :)
This worked for me, thanks
Mines just did the same dats fucked up they selling dat bull💯
Mine does that but then after 10-15 seconds it goes back to a black screen…
Have the same problem good back lights and sounds but plane screen. But I usedto press audio only button. But this time nothing picture went off completely.
Same issue but the unplug fix doesn't work for me
Did you ever find solution for you tv? I'm facing same problem
@@fargog779 nope i just went on ebay and bought new boards there pretty cheap just ebay your tv serial number and a carap load should popup and you can lean how to put in new boards via youtube
Mine did the same it was the lcd strip board at the bottom
Same problem is faced.
@@JohnChebathinihas it come back on
I have one and I hate that TV set ! Don't by Hisense TV's !
Mine lasted 8 years I finally got the white screen it was under extremely heavy use for 8 years.You my friend got a dud
Correction 11 years this is from 2013 man time flies
I fucking wish it was that easy!
I have a Hisense TV I can't shut it off or I have to reset all the factory settings can you help me
Having this issue kindly advice on any other trick i can hear sound but no picture yet?
Still didn’t work🤦🏾♂️
Today for the first time i have this problem. I fixed it thanks go this video. But i want to know if this is a critical issue and i have to send tv back or is it ok now? How is yours after these month's??
Same issue off and on and tv is mainly used by the kids for video games now. Aggravating issue and lesson learned for this brand....
We do all the things they said but nothing is happening
Any luck?
Are you just unplugging the power cord only
That was it.... Sometimes that would not work either.
Wow i have been unplugging my tv for about a week now trying it every day and still nothing
Help me plz its the same problem but doesn’t work after trying again and again
Yes my tv also same problem . Did you?
Headache technicians can help you they struggle also
It just happened to mine. I'm playing the waiting game.
Unplug your TV. Once unplugged, hold the power button for 30 seconds to drain all power. Plug TV back in and try to power back on.
@@chriswall09 Damn already sent it for repairs...thanks
Is that repaired already? May I know the issue?
@@bahbahsadventure3472 i was told it was the picture board not even sure what that means. The price was expensive, made no sense since it almost half the price. I will try the fix
@@chriswall09 nothing still the same issue
Is this screen broken
Igen, igazad van. Hiába vesznek új alaplapot, a hibát a kijelző cseréjével lehet(ne) orvosolni. Az meg nem éri meg.
Mines come on with a low light see Hisense and shuts right off won't load apps....can't get to factory reset did the uplugg thing remote thing reset button and nothing
was this issue resolved?
Mimes doing the same did u fix urs
Hi
Did you got it fixed
My Hisense logo come on for one second then off
Why in the F do they sale this Fn Tvs in the USA, the old tvs never and I said never F up in one Fn year!!!!!!!!!
Any other solution plz
hisense 55u7k black dots on screen it's just been 5 days
Mine keep blinking I did all I plugged it still doesn't on I reset/restart still doesn't on but still blinking how do I fix this please help me
Not only any android tv has got a same problem
Facing same right now
Every time I turn off my TV I have to reset from factory settings
Can you kindly show the solution to the problem
Hola , Yo tengo el mismo problema me lo puedes traducir en Español ??
Igual yo lo solucionaste ?
Lo pudieron solucionar?
Yo tengo el problema de que da inicio pero después la pantalla se queda toda oscura
Y solo al encender dice que memoria saturada pero no puedo resetear por qué no veo nada en la pantalla
No creo que sea eso la mia esta igual y creo que cuando la panralla ya esta azul nesecita una parte que se quemo se llama targeta tcom
... vagy kijelzőnek.:) @@gabrielsanchez1380
Something popped up for me saying “upgrade your tv” then I was shown a bunch of numbers and stuff and now it won’t work
Send it back to hisense. They'll get you a replacement
Talking shit. My TV freezes and than fades into a black screen
Mine doesn’t work
yooo! Thank U some much♡ that really work♡♡
what works please explain
What a joke video lol
Yes