Nov. 2024 - Copilot Adoption | Copilot for Technical Support Teams

Train your support teams to use Copilot for optimized customer assistance and faster issue resolution! This course guides participants in leveraging Copilot’s tailored features for technical support, enabling smoother and more effective responses.
Course Content:
Introduction to Copilot features designed for tech support
Strategies for diagnosing and resolving issues with Copilot
Real-time simulations of customer support cases with Copilot