ITSM and The Three Ways in 2019: A Look at ITIL4, SRE and More
Вставка
- Опубліковано 4 лип 2019
- DOES19 London - Recent updates to ITIL (ITIL4) as well as increased interest in SRE have potentially provided new insight into how to manage services in a digital world. This session \ will compare the ITSM practices and principles and ITIL4 and SRE against the principles of the Three Ways.
ITSM and The Three Ways in 2019: A Look at ITIL4, SRE and More
Jayne Groll, CEO, DevOps Institute
Jayne Groll is co-founder and CEO of the DevOps Institute (DOI). Jayne carries many IT credentials including ITIL Expert™, Certified ScrumMaster, Certified Agile Service Manager, DevOps Foundation and is a Certified Process Design Engineer (CPDE)™ . Her IT management career spans over 25 years of senior IT management roles across a wide range of industries. Jayne is very active in the DevOps, ITSM and Agile communities and is the author of the Agile Service Management Guide. She is a frequent presenter at local, national and virtual events.
DOES19 London
DOES 2019 EUR
DevOps Enterprise Summit
events.itrevolution.com/eur/ - Наука та технологія
