Disney to Ban Guests Who Lie About Disabilities, Plus Tom's Tokyo Minute
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- Опубліковано 19 чер 2024
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CHAPTERS
00:00 Stage 89 - Celebrating 35 Years of Disney's Hollywood Studios (stage89.com)
01:37 Opening
02:09 Admiral Joe Fowler Ferryboat Returns From Refurbishment With Blue Color Scheme
02:50 Artificial Turf Installed at CommuniCore Plaza in EPCOT
03:35 Morocco Pavilion Friendship Boat Dock Reopens After Refurbishment in EPCOT
04:08 Walt Disney World Hotel Discounts for Summer & Early Fall 2024, Including Florida Resident & AP
05:21 DVC Rental Store - dvcrentalstore.com/wdwnt
06:11 Disney Launching Major Changes to Disability Access Service
09:04 Reactions to Updated Disability Access Service
11:00 1900 Park Fare Reopens; We Try the New Menu Including the Strawberry Soup
11:26 Speaker Poles Removed From Disneyland Castle Hub After One Falls in Guest Path
11:56 Disney Releases Vote Tallies for 2024 Board of Directors Election
12:51 Tom's Tokyo Minute Introduction
13:18 Three Events Kick-off at Tokyo Disney Resort
16:50 Sign-off
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My son has challenges due to his Autism, Tourette's, and Anxiety. We always get the DAS pass. We also sometimes wait in the regular line if it's short because in all honesty that's good for him. I can say this without hesitation to those that lie about having a disability... My son would gladly give that pass up in order to not have all of his life's struggles. I have seen and heard this pass being abused and it's shameful!
I’m in the same boat ! Thank you for stating it ! Sick of people using it that don’t need it !
@@Karen-tr8jo yes it is disheartening to say the least!
How do you see if someone is not disabled? you literally can not tell disability unless you are the person
@@baylieimler8714no fr-most disabilities that would need a DAS (and now may not be able to get one) are INVISIBLE.
If some people lie, ok- I’d rather that 20 people who don’t need one get one than have 100 who do need it not have one.
I’m positive someone would say the original commenter’s family doesn’t need one either☠️
I'm autistic and I have never used DAS or any of Disney's disability services in my life. I'm sure that there are other people who are more autistic than me who do need it, but I'm also sure that there are other people with more serious problems who probably need it more
Disney isn't rewarding you for being nice. Ask them and see if you qualify. The worst thing they can do is say no. If their qualifications are updated let them determine it based on your honestly and compared to other guests. Don't let people who need it even less than you be the ones asking and skewing the data. In my experience the people who feel on the fence that don't want to ask for anything that might be a privledge are way more deserving than people who lie and skip the line over those people.
@@mattdaaamon No thank you, surprisingly I don't feel like being a dick
Comic relief..Yes there are many that could but choose not to use the service. Learning to wait is an essential life skill that all children need to learn how to do, if they can, and Disney World is a fantastic place to practice/learn that skill.
Respect..❤
My little brother is autistic and he uses it because he is just a terror in lines. If standing in lines get in the way of you having a good time at disney I feel you should apply when we use the DAS it doesn't really feel overcrowded. But if you don't want to do it then that's fine too I'm just saying don't feel bad about it. Also, if you have a wheelchair for alot of the rides they do get priority so I assume you are walking then yo won't get in the way of people who are in the wheelchairs.
@@TheComicRelief9001 Upvotes wont actually make your day better and Disney wont reward you for them, but if taking the high road makes you feel better you do you. My nephew prob wouldn't ask for it either but in a meltdown situation it helps a lot. If you have it all figured out as an individual good for you.
The hard truth is that Disney created this problem themselves. By allowing wait times to stretch to ridiculous lengths, of course people are going to try to find a way around it. Waiting in line longer than 30-40 minutes for a 3 minute or less ride, especially in the Florida heat and humidity is ludicrous. And now, some of those lines are well past 2 hours on a regular basis. When small kids are involved, with no way to have a bathroom break or a place to sit down for a few minutes, it's pretty much a voluntary form of torture. Disney should have figured out a way to reduce line wait times long ago and Genie Plus/Lightning Lane isn't the answer. Abuse of the DAS system is a direct result of their lack of dedication to improving the guest experience.
it's not like they can just magically reduce ride wait times. they already keep the parks open as late as they can and have pretty efficient loading operations. the only realistic ways (ie. not building a third park complex in north america) to reduce wait times would be to have fewer people in the parks, either by raising prices dramatically, or by limiting attendance via a reservation system OR by moving to a virtual que system for more rides. None of those solutions will be well received by guests.
Universal and Cedar Fair/Six Flags have the same issues with long wait times on premier attractions.
The answer is abolition of fast queues as that is the only reason wait times exceed an hour.
Disney did NOT create this problem! Selfish people that would rather pretend and abuse a system designed for those that need the most support! It's the same as those that fake service animals.
@@spinningpeanut They could also adjust the mix ratio or increase the price. The Universal Fast Passes work in large part because they're expensive enough that most people don't bother.
@@chappell721 There's a lot they could do. They could concentrate on building high-capacity attractions, and id-tier attractions to absorb crowds when the headliners are busy, They could make park hopping cheaper and easier. They could get rid of fastpass/LL altogether, which would make standby lines move so much faster.
Definitely need clarification on this. It’s absurd that only autism or things like that would qualify. I get the system was being abused but some of us really needed it. I would rather submit a doctors note or some kind of medical record to prove my disability than to lose out on DAS altogether.
Frankly, I'd rather see some people who don't need accommodations get them that see even one person who needs them have to go without.
I agree. I don’t have autism but I have another disability that prevents me from staying in long lines and I have used das 2 times. I can get some kind of paperwork from my doctor and I’d be happy to provide it. I went without das in 2021 and had to straight up leave the park after 2 hours because they didn’t have lightning lanes or fast pass because of Covid and I didn’t know about das. I paid 6k for a vacation that I couldn’t even participate in because of my disability and the long lines with no lightening lanes.
@mattyypes2695
I agree 100%! I personally use the DAS program and Universal’s accessibility program for my medical issues. With the IBCCES card, it’s made the process a lot easier at Universal to renew my pass, and I show it at Disney to avoid having to explain my situation each time.
But even the IBCCES made it seem that it only applies toward mental disabilities. No where on their site did they mention other medical disabilities. Their site focuses mainly on Autism.
From what I interpret is that autism "and similar" won't need proof, where as other types of disabilities would.
It basically means any other mental disorder not necessarily physical disorder, I don’t see many changes to this program at the moment other than people with mobility issues or some other physical impairment not being able to get DAS since all queues are mostly wheelchair accessible
My problem is that some people have legitimate disability access issues but some people just are going to use things because they're lazy, etc
It’s only a vail threat to try and keep people from even trying.
Our Family unfortunately needs DAS, but I wish we didn’t. I’d rather have everyone healthy than having to deal what they’re dealing with.
We look forward to the tightening of the program. To just flat out lie about a disability is kind of disgusting.
I’m the one needing it and I just want to fit in. I do my best to hide my disability. I wish I didn’t need that accommodation, but the last time I went to Disney without knowing of DAS it took me over 2 years to mostly heal. I still look like I took a .410 to the lower leg.
@@mattsolem3875You shouldn't feel the need to hide your disability. Your disability is who you are. Life is hard, true, I know the feeling. But, don't ever be ashamed of your disability
Exactly this... there's a sense of guilt for using DAS even though I know my sons need it, or at least makes their time that much more tolerable and enjoyable. The sense of guilt is odd, though, being that I've never had an experience where someone has said a word to us. It might just come from the awkward interview with a stranger where you're not supposed to tell them what the disability is, just the reasoning behind requesting DAS. That is something they could do a much better job with.
@@jason_kuceraBut, why hide a disability? If it's the truth, then surely the most sensible thing to do is just tell them
No need to hide it. All I can do is speak for myself but I am perfectly fine with spending an extra 5-15 minutes in line for someone I know was dealt a bad hand and is pain over standing as opposed to someone who is just a sloth.
As someone who previously commented regarding having a child with ASD, I'm glad that disney is taking this step. It improves our son's experience, it improves the experience for other guests (aka, you don't have a kid who is having trouble processing what's going on, why are we just standing around, I thought we were going on a ride, queue meltdown), and just makes life better for all involved. This change also dissuades people who would take advantage of this system - Autism Spectrum Disorder isn't fun. I love my kid, but it's something my Wife and I have to deal with EVERY DAY. People that take advantage of this system, without having the underlying issue that the system helps address, don't have to deal with that. I'm glad Disney is taking a proactive approach and keeping ne'er do wells out of it.
Personally as a user of the DAS program, I hope that Disney realizes that disabilities come in different forms and it’s not just mental.
I thought the process at Universal with the IBCCES was stressful since their sites also mainly focus on Autism. But after I submitted my doctor’s recommendation the process was smooth. I can only hope the process with Disney will be the same.
Yeah, I hope so too
DAS is a specific kind of accommodation, they will provide reasonable accommodations still. The talk about autism and similar is very much a gaslight for the fakers. Don't worry. The fact they aren't asking for a doctor's note is proof enough to me that they understand exactly the kind of fresh hell disabled people go through (plus they can't legally ask for that anyway Universal might end up in a lot of trouble under the ADA).
I believe the announcement is geared towards understanding and dissuasion. Autism got a lot more awareness in the past decade, a lot of people who will try to abuse the system don't know what autism means other than "retarded". I can say that btw I am AuDHD. People who do understand what it means though will back off though. You got a disability that actually uses DAS for it's intended purpose you got the pass, it's as easy as that. Think about your reasonable accommodation and what that would look like. Skipping the line isn't an accommodation they offer, never have. DAS isn't a line skipper.
My son went to WDW on his 'Wish' trip and went through Make A Wish and got a doctor's note, because they had to have it and had no problems and he stayed at Give Kids The World and had the BEST TIME EVER there and WDW was very accommodating to him and he went all the parks. And of course he didn't want to come home.
So please don't abuse the system.
The Tom’s Tokyo Minute intro!!! That graphics dept is outdoing themselves 😂
As someone who has worked at both Disney and Universal in guest services, I can’t tell you how many people try to scam to get a DAS or AAP. While they can’t ask what the disability is, they can ask what type of accommodation you need. And for most mobility concerns a wheelchair is a reasonable accommodation. I’ve heard everything from “I can’t be around too many people because of my anxiety” during Christmas week to “I can’t be in the sun/ heat for too long” in July in Florida to “I have major anxiety” while attending HHN (an anxiety inducing event). It has gotten even more ridiculous as the years have gone by. The parks are more than happy to provide any accommodation they can to assist you with your disability, that accommodation is not always a DAS.
I can only imagine! I planned my trip for February, for my birthday but it's also so lucky that it's the least busy time of year, no matter what time of year I'd want to do it for my birthday though. The interview seemed so simple, followed the letter of the law too and I was so pleased with that. I have to ask, but it's probably going to be a no, the people who work with disabilities in these positions are not HIPAA protected entities, right? You can tell who is and isn't and I got the impression that this isn't a protected situation. The people in the last video freaking out about a third party who isn't protected had to have been full of fakers or people who don't understand their rights under ADA. If anything a third party would create a layer of protection! It's just getting help for invisible disabilities is a major pain in the ass, coming from someone who is a HIPAA protected HCW and talks to disabled folks from around the country who technically can disclose their disability and be confident that we cannot share that information under penalty of law. As far as I could tell DAS workers cannot disclose it too but they will not be saddled with the same level of punishment as I would for sharing PII.
I do get a LOT of people disclosing that they have anxiety, which yes you do everyone who calls in will have an elevated level of anxiety due to the nature of the call but I don't think everyone who calls has an anxiety disorder. Huge difference. Still I will mark them as it isn't my job to diagnose, only fill out paperwork with them. It's really weird listening to people, they want to be treated like the disabled without actually being disabled. Faking an anxiety disorder is extremely obvious, they think people with those disorders are faking it already because "everyone gets that" but hell no they don't! I can tell by the way people talk to me if they have a mental health condition. I bet you can too, some things aren't as clear cut and some people really should be saying yes they have a condition but don't because of the stigma that comes with it. It isn't my place to say no you don't have every single listed condition, I don't think you do, but I'm going to believe you. The system in place for my job gives the fakers the option to leave the special program, most of the time they realize they don't qualify once the actual specialist starts addressing their conditions in a way they weren't prepared for.
I'd love to hear some stories, omitting PII of course. You can probably tell by my rambling that I do suffer from a developmental disorder. I bet the DAS agent could too since I was being a bit of an excessive dork about my excitement for the trip I took last year.
@@spinningpeanut I mean generally we receive training on what we can and can’t ask and how to go about doing that without violating any laws or rights, but since we don’t handle medical records or anything like that it is not a protected position. I believe anxiety is a general human condition. We all get anxiety from time to time, however, that does not constitute having an anxiety disorder. Most people who try to scam the system have gone online to see what key words and phrases they can use that will get them what they want. You can tell just by the same wording being used guest after guest. Also, when having the conversation, if you offer an accommodation that would alleviate their concerns but isn’t a DAS, they just get angry and demand a DAS. Most new visitors don’t even know what a DAS is or how it even works tbh. They just have read the blogs and have decided that this is what they want. I’m so glad that now they are giving people passes to leave the line and return cause this was a major pain in the butt back in the day. People would insist on getting a DAS because of IBS or some other gastrointestinal malady. So now at least the company has addressed this issue. In general, I feel the parks have become very accessible and try to accommodate for most disabilities, but then again I don’t have a disability and that may just be my bias. I would add that guest services, more than anything, is primarily interested in addressing the guests concerns, not so much the disability. The same disability may present different specific challenges within a wide range from person to person. I have always thought it was important to assist guests with this approach rather than a blanket approach. And I would imagine guests who have legitimate concerns about their day and how they are going to experience it appreciate this approach as well.
@@dca3092 Exactly. They shouldn't be interested in the disability anyway. People with disabilities that have to fight tooth and nail for accommodations must understand that right? Did you ever have trouble with people with disabilities that weren't gastro not accepting the type of reasonable accommodations provided to their needs? What was the funniest faker you ever saw?
Christmas I kind of get. Maybe they want to see all the Christmas stuff and that was the only time they could go. The 2 just seem dumb/poor planning.
Love it. Recently was watching a vlogger who without shame proclaimed they used DAS. They were perfectly fine standing in long lines for merchandise, food, and transportation though. Weird how their disability is situational with the type of line and if it can be skipped or not…
I mean this in the nicest way possible, because I get what you mean, I really do. But frankly, you as an outside observer are not equipped to judge whether someone needs accommodation or not. My husband is physically disabled, does not use any kind of mobility aid, and frankly, you wouldn’t know from looking at him how much of him is metal. DAS was an absolute godsend. We were able to wait in line for things like merch, transportation, and food PRECISELY BECAUSE he did not wear himself out waiting in line. We would not have gotten to experience everything we wanted to had it not been for DAS. Our day would have ended HOURS before we were ready to leave because he was in so much pain (I speak from experience).
@@gatsbysdead I pay extra for Genie + and never get to do everything I want to do because time slots are limited/gone due to DAS users. Disney would never implement something like this unless it has gotten completely out of hand.
@@gatsbysdeadI pay extra for Genie plus and don’t get to do everything I want to do because the time slots are so limited or completely gone due to DAS users. I often end up leaving the park early. Glad you guys are getting your full park day and money’s worth though. If it’s so burdensome I question why even go in the first place?
@@michellethompson9479Your argument is, because a disability makes something difficult, the person with the disability just shouldn’t do that thing? It’s hard for you to get a plane? Don’t take that trip. It’s hard for you to go the grocery store? Stay home. It’s hard for you to get out of bed? Just stay there. You’ll be back there at night anyway. It’s amazing how selfish people are and how incapable they are of empathy. No one likes people abusing the system. But you know who is hurt most by it? It’s not you; it’s the people who actually rely on the system to do something they enjoy that they would otherwise be unable to do, or at least would be very difficult.
@@michellethompson9479 LOTS of people with disabilities can't and don't stay the whole day; the DAS allows them to actually ride a few rides before they have to leave. As the previous commenter said, you know absolutely nothing about the people you see using DAS. Nothing.
As someone which muscular dystrophy and mobility issues i fear this will affect others with mobility issues
Mobility and stamina issues haven's qualified for DAS for a long time now. Disney's policy is that they be accommodated by using an assistive device such as a wheelchair, ECV, or rollator.
There's a very simple (and frankly long overdue) solution to this: bring back Fast Passes. People wouldn't avoid paying to skip the lines if they don't have to pay anything to skip the lines.
The thing is, lots of people used to just manage their disabilities with free Fastpass and not go through the bother of applying for DAS at all. When they started charging for Fastpass, of course all those people were now going to apply for DAS instead.
@@ttintagel One more reason to bring back Fast Passes! It gave everyone equal access to the rides, regardless of ability or economic class. LL's system treats guests as inferior if they don't spend the extra fortune to skip the line.
I can't believe some of the awful comments in here. I have 3 kids, 2 with Autism, one of my Autistic kids could stand in line for hours, the other struggles but can handle 30 to 45 minutes of waiting. We have always been completely open when registering for DAS about my son's needs. I don't understand how my son getting a return time and going to sit and have a rest or snack affects other people negatively.
As well, some people commented that we would get every attraction we like but this is not the case. We often leave midday for a sensory and physical rest at our hotel plus we take many mini breaks throughout the day. There is just so much judgement from people who have no clue what they are talking about.
There are also folks in here making moral judgements about parents and kids about not being able to wait. Just because you don't understand how Autistic brains work and affect people is no reason to make judgemental comments. Try some compassion.
Ignore the hateful comments. Most people here want people to use DAS in the situation you describe. In fact, I believe the changes will help keep the program going exactly for those that need it.
Question: Would you be upset if disney said ‘only the 5 in your immediate family’ can help? I get frustrated when I see parties of 10-20 which would likely include a bunch of first cousins. This change will affect you. Hopefully it’s ok.
Sad how people lie. Same at hotels. You can only ask 1 question what service does your animal provide. Hotels so afraid of being sued they just let everyone who brings a dog to stay and now all hiltons take pets they just gave up. And you should see the damage from dogs going bathroom and chewing carpets
Those people give us all a bad name. My dog is not a service dog, and I have never tried to pass her off as one! We always go to openly pet friendly hotels and declare ourselves as a pet, and pay any pet fees. My girl is very well trained, but not close to true service dog training but we love going for weekend getaways at hotels that market to pets and going exploring.
agreed, I work hospitality- and while we welcome your service dog, your little cheeto eater is clearly a family pet- stop trying to game the system. Ppl who go into the room after you and Fluffy were just in.. may be allergic, never mind the smell, damage, etc
I am tired of the dogs in hotels, 2 weeks ago in SC at a Hilton property a guy had 4 almost uncontrollable bulldogs snorting up and down the halls, the following morning we watched him take the dogs out and then leave the dogs business in the grass in front of the hotel.
If you are lying, there are consequences.
You do not need to present medical records.
Um, how would they ever know if you were lying unless you admitted it...?
Exactly!
The issue there is how they're going to determine that you've lied in the first place. I think most folks are fine with there being stiff penalties for lying to game the system. The issue is that in the real world, it's not necessarily that simple. There's an entire generation of neurodivergent people that didn't get the diagnosis that we were entitled to due to changes to the standards and the lack of qualified evaluators to hand them out. There are ways in which this could be done that are OK, but there's other ways of doing it that just perpetuate the problems. And with the autistic population in general, if they stick to this line, it could well mean that a significant number of legitimately autistic people that could use the help won't even bother applying due to the anxiety of being accused of faking it and losing not just the DAS, but any permission to go back to Disney properties in the future.
Thanks for all the hard work
I’ve been to Disney 3x and I’m going back in fall . I have never tried to get a DAS . But on the last trip I had to leave the park midday and I only made it 1 hour on the last day. So I’m going to try and get it this time , I have a rare condition that spinal fluid builds up in my brain and it can be painful and debilitating. Some days I can’t get out of bed and other days I can manage it and other days it doesn’t bother me. So will see what they say.
I have autism and have always used DAS as I get very claustrophobic and anxious in the queues at any amusement park because of how loud and tightly packed they are! When the lines were shorter in the early 2000s it wasn’t as bad as a problem and I didn’t need to use DAS at every ride. Now that the lines at most rides are 45 minutes to 2 hours it’s gotten worse and I need to use it more! As an advocate for people with all types of disabilities not just autism it’s so frustrating when people are Misusing it because they think they get to skip the lines when that’s not what it does whatsoever! You still have to wait the posted time! You don’t get to skip the line! People with all disabilities should be allowed to use this system and it shouldn’t just be for one type of disability!
I hope my daughters allergy is still included. She has photodermatitis (allergy to the sun). Although we apply sunscreen and try to go when the weather is accommodating (not summer) she can still break out in hives all over. Then she is done until the rash goes away. There would be absolutely nothing we could do at that point. We always got the DAS pass and used it for rides that had outdoor lines. Like Slinky because there is NO way she could possibly wait in a line outdoors like that for hours. We just never abused it.
I suspect that Disney wants those with mobility issues to purchase Lightning Lane...but Disney sells so much Genie+ access that the wait for Lightning Lanes is almost as long as Standby!
It kept getting used by ppl to be able to get through lines much quicker by “illegal” tour guides so I can understand them restricting it much more it suck but I get it.
Long time coming, people were abusing the hell out of the prior system.
People will find a way to abuse any system that's put in place.
You have absolutely no way on Earth of knowing that.
@@ttintagelYes, they do. It's obvious that there have been people using it who don't need it, which is not fair on those who actually need it
@@ttintagelwell Disney knows that kinda why they are changing it up....
@@bmattern76 So? You don't think they would change this just to end the whining by the non-disabled over the perceived slight? We don't even know if this is going to reduce the numbers by any appreciable amount.
I am physically disabled. I need a scooter chair to get around the park. Since the change in policy which discriminates against the handicapped because non handicapped people (as usual) abused the system, those who want to enjoy the park, but are handicapped are being forced to go through this new system and then go to Customer Service only to repeat everything again, pay for an expensive ticket, pay for handicapped rental and then deal with an over crowded park and long lines. I just went to Universal Hollywood last January to spend $149 regular ticket and $75 for scooter chair,chad to repeat myself to their ADA system and then AGAIN to Customer Service. I brought a doctor statement with me for extra insurance. Their ADA system does not share a data base with Customer Service and Customer Service doesn't have any kind of ADA info on you so it is like you start from scratch. You get a paper I'd that looks like a driver's license saying I qualify, but that is it. I seriously don't mind providing info once. People fake being handicapped and I get it. It would be simpler if the handicapped had a state I'd stating we are handicapped do we can cut through this, but it hasn't gotten to that point. I have decided to quit both Universal and Disney Parks due to the discrimination and the high cost of the tickets. If I want to go to an amusement park, Knott's hasn't gone crazy and their tickets are way lower with no discrimination. This is sad, but I am done.
Disney is actually worse than universal. That is part of the problem. Apparently this is not an issue in Europe. The US needs actual legislation that manages disability access when it comes to attractions and not rely on parks that are incentivized to deny access to make more money and also for people to cheat the system to avoid lines at the same time.
Thanks for the update Eric. I got a kick out of the entro to Tom's Tokyo minute. 😁
As someone with autism, I think limiting it to just people with autism is a bit much, but I’m glad that they’re cracking down on people who abuse it.
Edit: They aren’t limiting it to just autism, autism was just the example they gave. Sorry about that.
I don't think they are, I think this change just applies to ASD and neurodevelopmental conditions. It wouldn't be legal to not have accomodations for people in wheelchairs or other disabilities.
They aren't. DAS is a type of accommodation, it's for people who need the same kind of accommodations as us.
Thanks for holding down the fort Eric! lol. You're doing a great job. Love seeing Tom on this show for a minute and we are really enjoying his Tokyo videos too.
Still waiting to hear back from Disney to see if I’m still able to use DAS since I don’t have Autism but have a very real reason to have it. No matter what, I’m happy they’re cracking down on the abuse cause it was terrible that last few times I’ve been there
How could you possibly know that?
So, autism isn't a real reason to have it? You do realize that a lot of us have issues with thermoregulation, tripping over rough surfaces, tolerance to noise and being too close to other people amongst other things, right?
This kind of BS is why a lot of us wind up going our entire lives without accommodations that would make things more pleasant. But, we can't have it, because god forbid we get something nice for once and the neurotypical disabled folks get offended by that. At least y'all don't have to go through an employment screening process that's more or less designed to keep you out.
It's for people who need this specific accommodation. They're obliged to provide whatever reasonable accommodations you need.
I still think people gonna find a way around it, sadly.
Absolutely. People are fools if they think this change will stop a certain number of people from gaming the system, and also if they think that's why it's being changed.
Have never used DAS. Have used Rider Swap and Standby for various reasons such as a family member who strongly dislikes certain ride movements and sounds. We tried the ear muffs which helped a bit and stood far away from the fireworks and speakers during those shows. One child got so embarrassed that she couldn't remember which finger to use for park entry. She refused to go to the parks until she could explain this. After talking with the Disney's disability services, we found a solution which still necessitated an explanation with some Cast Members.
I have full disability with social security disability. I have a rare hereditary disorder that causes me all kinds of health issues. DAS is the only way I can enjoy the parks. I have booked a DVC rental for my big 50th birthday with my daughter in September. I will need to cancel my trip if I can’t use it. The Universal system works great. I’m really hoping Disney offers something similar. But the way they have announced the new system is absurd! No one understands it, and a lot of people like myself are wondering if we should cancel vacations and passes.
Reach out to the park's online disability services with your situation. We haven't been in years. They had a range of different subcategories online so we could get a cast member ahead of entry who either had personal experience or further training, At the park, sometimes I would need to refer back to the solution the park's disability services had already suggested when speaking with Cast Members.
@@jenniferh1416 I have sent them an email, and got back a generic response. The phone number they give you has been disconnected.
@@jenniferh1416 I have reached out, and I got the same exact letter that everyone else got back at the same time. Their number has been disconnected with all of this. And none of the cast members seem to know what is going on at the moment either.
That intro for Tom!! LOL 10/10
I suspect it isn't a coincidence FastPass ended and DAS tripled. You used to have many folks that didn't go for DAS because a few FastPasses were enough to not need the alternate queue that DAS provides. Many folks with mobility issues just ride a few rides with their group versus the 9 ride average guests typically do.
It's only being abused because people are tired of being raked over the coals with Genie Plus. I think if they solved that problem, DAS wouldn't be an issue. I know so many people who are getting DAS simply because it's available, and they don't have to pay for it. hard to blame them for doing it either. There's too many invisible issues people can have which they (Disney), can't really ask about because of HIPPA. So you really need to solve the reason for why people are lying to get on DAS, then the problem is solved. People can still make up reasons all day long, and as soon as someone finds another loophole, the cycle will continue.
Loved the Tom's tokyo minute opening! 😂
HE's dressed like Naruto and had Goku's hair and the Fairy Tail "wow" sound effect plays. As an anime fan I love it (even if I'm not a fan of Dragon Ball) thoguh my one complaint... he should also be wearing Luffy's hat. But other than that, way too funny!
I agree with all those who commented that there are physical conditions that don't require a wheelchair, yet prevent one from standing in line. I don't know what accommodations they could offer that would assist with this situation other than DAS. My husband has been approved for DAS multiple times for multiple trips but it looks like he will not qualify under the new guidelines. We have often said "thank goodness for DAS - otherwise, we would never be able to come to WDW!"
I used the DAS pass ever since I was young because I always got anxious in the long waiting queues. It was always under general anxiety.I don’t know that general anxiety counts anymore because people abused the system.
Want to clear up the DAS issues? Keep the return times for DAS but prevent them from going on other attractions during the wait time. This way, they still have to wait just like everyone else, but they're alleviated from having to wait in a crowded queue which is the true issue here, right?
That ban thing has been on Disney’s website for years. Nothing new in that regard..
If they don’t want people to lie then they need to go back to requiring to get a doctor’s note like they use to a long time ago. This is going to seriously limit people from ever being able to go to Disney anymore. I know this is a real problem with people abusing this service but it sounds like they’re going to not let a ton of people have access due to their disabilities that would qualify them.
Saying this is only available to people with autism and similar conditions is extremely vague which sounds like they’re setting this up to not let hardly anyone access the service because, let’s be honest, that’s what happens when things are that vague. Require a doctor’s note. It doesn’t have to specify in detail medical information. Doctor’s tend to be weary of writing notes claiming disabilities as that could fall back on them. That way the truly disabled will be able to access the service instead of the social media hacks that are misrepresenting themselves & causing this harm on the disabled community.
If they did that it would be a lawsuit. Sometimes it would make it easier in the sense of people not taking advantage of it coming from someone with a disability.
It’s not a lawsuit if the letter doesn’t contain HIPPA information. All it would need to state is this patient required the use of your disabilities assistance services due to their disabilities. We use to have to get one a long time ago. It isn’t illegal for places to ask for verification from a medical doctor to use a disability service. We had to do it with the state to get a handicap placard. We have had to show a doctor’s note for many situations as proof disability. As someone that has disabilities I am surprised you wouldn’t haven’t already encountered this many times over by now. FMLA is another good example. As long as they don’t violate your HIPPA rights they can ask. And to be honest, these days if you don’t want to sign the consent, give a note, etc, then you just don’t have to do the thing or have access to the website or whatever. It would keep people from abusing a situation that is meant for the disabled community. I have had to show a doctor’s note for a ton of things to have access to disability services. It’s very common and is not illegal depending on what is being required to divulge in said note. That is the law. As someone that has had to deal with this situation for over 30yrs I am well aware of our rights as disabled persons. I am very surprised as someone with a disability that you have not run across this a million times by now. Even the IBCCES website that you need to complete to have access for disability services at Universal requires doctors verification of your medical claims.
Mom of a child with some significant medical issues including “autism or similar” and I wish they’d require medical notes! This would for sure make it harder for people to abuse the system!
@@amberrhodesofficialwhat's stopping people who work at or know people who work in the medical field slipping the Dr money to write them a BS note people will still be scum and find ways around it then Disney will unfortunately not offer it to no one it's a slippery slope people will use forged Dr notes it's sad
@@janusofthiswitchscorner727 I wouldn't listen to someone who doesn't even know that it's HIPAA.
As someone who actually IS a HIPAA protected entity getting a doctor's note is a huge waste of resources. I already have a hard enough time getting doctors to fax over consent forms for the use of certain medications in our program, asking a doctor to fax something for a theme park is generally absurd, especially with the doctor shortage we're currently experiencing. They literally don't have any time to do that. Universal is creating a huge probably for patients and doctors alike. People often don't tell their doctors that they are sending a form and just expect them to fill it out, and even those who can most of the forms I get are incomplete so the patient is rejected because their doctor didn't actually fill a damn thing out.
Not to mention millions of people with developmental disabilities were diagnosed and cannot find a doctor anymore. You're lucky if you can actually get any help at all for a developmental disability, most doctors will brush you off even after you become hospitalized for that disability. Autism is a disability that can be diagnosed but not exactly treated. There really isn't any medicine, a therapist would be the one to work with someone with autism and while they are HIPAA protected entities they aren't doctors. A lot of help that people with developmental disabilities get is through under-qualified professionals like counselors with a license that takes less time to get than a medical degree. Disney is making the right call here, again I am a healthcare worker and I deal directly with faxes from doctors. There's nothing a doctor can do for people with these types of disabilities. If they don't require someone with a mobility disability to get a doctors note they shouldn't for developmental ones too. Otherwise that is a discrimination lawsuit, universal is going to come under fire BIG TIME for medical discrimination.
Disney is going to have cast members who help riders get into and out of rides? I can't see that happening.
My brother-in-law has serious mobility issues and is in a wheelchair but can walk with help. We went in 2019 and all cast members on every ride helped us and my brother-in-law. They asked if he was able to transfer. They stopped the ride if needed. Cast members are amazing and they definitely aided my brother-in-law in and out of rides.
As a Grandparent with a Granddaughter who is Physically Handicapped with Cereabal Palsey and is confined to a wheelchair, cannot stand or walk. Its the children who have a actual disability who are going to suffer. I do believe that there needs to be a change to Disney's DAS pass system. I have actually witnessed the abuse from people who DON'T actually have a mental or physical disability. I also believe that Disney's proposed change is because the LGBTQ community and the WOKE cancel culture DON'T qualify for one. Autism is not the only disability that should qualify for a DAS pass. People will also find a Loophole around this new DAS pass agenda with getting a FAKE doctors note to get a DAS pass. Disney is setting themselves up for a DISCRIMINATION Lawsuit under the ADA.
Wth are you talking about as far as woke or LGbtq???? What does that have to do with DAS?? Wackadoodle
Autistic diagnoses have increased, I wonder if they took that into account.
Drs call severe ADHD autism so families can get more services they need in school
There are A LOT of "Autistic" people self diagnosing. That is definitely part of the issue.
I'm sorry I'm with Disney on this. Too many times have I've seen the whole 20 family members go to the front of line using nanna with her mobility scooter as their " magic fast pass ". Something needed to happen. It sucks that people couldn't control themselves now others need to suffer, but that's our lack of societal morals and not disneys fault.
This was my issue too. I didn’t notice it until an after-hours party when only DAS can use LL. This change limits the DAS party to those few immediate family members that live (and know how to help) with the disability day in and day out. It prevents the abuse of bringing 10 of your first cousins!
Anyone reading this that uses DAS and thinks they should bring a bunch of extended family to cut the line…shame on you. They don’t live it…you do.
DAS is designed to assist in creating an accessible, and of course memorable experience, for those who need it. Exploiting this system is an unfortunate reality that cast members must accommodate in order to uphold the magic. It's important for Disney to add awareness training for those with developmental and 'invisible' disabilities such as epilepsy and traumatic brain injuries. Their focus has been on those with mobility specific disabilities, we're eager for Disney to make these changes in the future.
This das pass being exploited is a lie. We were told that if you have anxiety issues you qualify for a das pass. Sure enough, go to guest relations and tell them you have anxiety and you get the pass. Millions of people have anxiety but Disney is acting like people were claiming they were disabled when they were not. Disney created this mess and now they are act like their customers are the bad guys. Disney has truly lost its way, we are dvc members since 2008 and visit multiple times per year. We spend money, a lot of money at Disney and we have had enough of Disney not listening to or caring about their customers. The truth is in 2020 we loved everything Disney and now we hate this company because of its current leadership and the woke crap. We are selling the points and sadly moving on. Good luck to everyone.
My daughter can’t handle crowds or long lines so we just account for the price of Genie+ into our budget. Really wish they’d bring back free fast passes (at least one or two per day and pay if you want more) because I hate feeling like I have to push through to get our $ worth - when in reality I’d prefer 2-3 headliners and enjoying/exploring the rest of the day.
LOVING the Tokyo Vlogs!!!
Wait. Did Tom just go Super Saiyan?
Yay! It’s Eric! 🧔🏻♂️🥳🎉 Great show today! Your delivery and presentation gets better each and every time! Great cadence, too! 🫡
They repainted the boats? Just switch the signs!
did they add more trash cans for guests to fall into? LOL maybe instead of fancy paint jobs, concentrate on bringing the ship in at a safe speed
That new space mountain looks like swirled ice cream 🤭
There are people with ASD who are not diagnosed and can't afford to get one. These are the people who could be falsely accused of lying and would not be able to dispute it. Although most of these people would not claim it either.
I want you to keep this in mind everyone. DAS is a disability service that provides reasonable accommodations to a specific type of need. The DAS pass is a very specific type of accommodation, if you are disabled and don't qualify for the DAS pass you do qualify for other reasonable accommodations. This is a disability service for a specific need, don't forget that.
Everyone knows. Nobody cares.
I know of people who abuse das, some of them are former/retired/current cast members…. Its honestly terrible bc they can go into the parks almost whenever they want.
You cant people please everyone.
I'm grateful to see accountability and consequences, but mildly put off by all the "what about me?" comments. Every DAK pass person I've traveled with ( three ) wanted more accountability. I can't imagine who ( except the fakers ) would have a problem with accountability.
Limiting to only autism is a major change in the wrong direction. They should enforce the limited party size before removing das for people with severe illnesses like Crohn’s disease, organ failure, diabetes etc.
@@gd19881995 Okay, fair enough. I want to see accountability, but not exclusion of legitimate. I went to WDW in 2019 for a week with someone with Crohn's ( amongst other problems, ) He was in a mobility scooter because he couldn't walk, barely shuffle. ( Not to get dark but it was his "last trip" ) I was surprised that only Hollywood Studios would allow him the DAK in that condition, the other three did not. Still, I do want cheaters stopped. Thank you for sharing your perspective.
I have multiple disabilities but I am in the grey area of being too healthy not to be in a wheel chair but not healthy enough to walk without aide (I use forearm crutch to walk). They need to extend to people like me. Like my disability is invisible most of the time BUT there sure is audio (my right knee makes a grinding noise due to arthritis). If I had a trip to a Disney Park (no trips any time soon for, just a trip to Universal) I'd be tempted to stand in a very long line and wait for my knee or ankle (it's not officially diagnosed but my ankle gives me problems as I broke it twice back in 2002) gives out and say some snide comment about how the DAS wasn't for people like me as they try to help me up because seriously what do they expect to happen?
Lots of people who don't need wheelchairs in their everyday lives use them at WDW. That is currently the accommodation Disney offers for mobility and/or stamina issues.
@@ttintagel That is a bad idea for me personally for 2 reasons.
1. I have nowhere to put my crutches either I have to hold on them or if I'm with a friend have them hold on them.
2. Okay I looked it up, at Disneyland not counting the deposit, it costs 15 dollars for the manual wheel chair and 60 dollars for an ECV. Chances are good that if I don't make it VERY early they would have already ran out of manual wheel chairs (which are cheaper than Genie Plus) and have to go with the ECV which not coutning the depost is 60 dollars. So my choices are either spend money on lighting lane or spend even more money on an ECV. I'm also on disability so even if I do manage to save up for Disney trip I'd rather spend my money on something else and no be forced to choose between those two options.
Feels like the medical records would be a better way to deal with this. I have 2 kids on the spectrum and were worried about people abusing the system because unless we lose control, when we don’t have our kids in a wheelchair or with their ear muffs on, I don’t think you’d know they were any different. I might want to bring the doctors notes with us. I’m not sure what the change is yet though.
Is this removing DAS for people in wheelchairs specifically unless there’s another issue? The site says that the system isn’t for mobility issues already….
The issue with that is that intersectionality applies here. I've got definite diagnoses for ADHD and OCD. I've had diagnoses for basically all of the schizophrenia spectrum disorders except schizophrenia and depression and anxiety. Getting a proper autism diagnosis with all that going on is nearly impossible at my age even though I'm every bit as authentically autistic as your kids are. I'm hardly the only one, few of my autistic friends have formal diagnoses, so we can't have accommodations, because you are afraid that some of us might be faking it. That's completely screwed up. Being accused of faking it is a real issue for the community and one that you ought to know about if you've got close relatives that are diagnosed.
I see lawsuits in Disney's future about this DAS issue
I’ll join that class action suit
I know multiple people that lie about needing DAS and brag about it (Not friends of mine.) Hopefully this will fix the issue
thats very sad.
If they're doing it on social media, those folks definitely would get the ban, the other folks, I don't know as the folks that this policy is referring to are often very hard to accurately diagnose. And, I'm wondering what happens if they ban the person and then a few years later there is a real diagnosis for what they were claiming. Do they get unbanned?
This is going to be interesting-holding judgment but definitely think it needs to curbed. It has to be a balance, but I just want those who do need it are able to access it. I am different in that while I do have an invisible disability, I never even considered DAS as an option for me. Lol If I am having a major dizzy spell, I am not going to be riding things anyway (and yes I have gotten out of line many times, but it’s never really bothered me). 🤷🏻♀️
Glad they are cracking down on DAS it is completely out of control. I have been listening to a podcast of a father that “qualifies” (heart condition?)doesn’t even ride half the rides and sends his family of five on all the rides without him on DAS!
Podcast name?
That’s the cast members not following the rules then.
The current DAS is issued to 1 person and their picture is taken. When they enter the ride, the DAS holder has to scan in first- their picture shows on the console. Then their family scans in after.
On some rides, you then have to scan again just before you get on the ride.
If they actually implemented the rules and ensure everyone was trained then there wouldn’t be as much of a problem.
The same will just happen again with any system.
@@nickymock Yeah, lack of CM training and consistency is a much bigger problem than "abusers" ever were. It's the same with disabilities that aren't covered by DAS. I need accommodations for low vision, but it's a total crapshoot whether or not I'll get them because it's left up the the discretion of the CM at the attraction. A lot of them are just as ableist as some of the commenters on this video.
the person with DAS must scan in first and ride the ride
@@sarahbennett7235 yeah that’s what I said. When we’ve used the DAS card, our son has to scan first. The cast members then usually check our son matches the picture, then we scan. I can’t understand how people say they’re getting it and not going on. Unless the cast members are not checking or they’re just making up stories!
They just need to fix the fast pass system. People don’t want to pay 15+ dollars a day for little to no lightning lane options, especially if the waits are still long in LL. An improved fast pass system may accommodate disabled people better so they don’t need DAS.
Been going to WDW since 92 not many using any DAS type servie that Didn't need it in the early 90s.
So how does this work for people with fibromyalgia? My gf has it and she has “flares” whenever we stand in lines to long or sit down too long. So it’s best for us to constantly being moving
She can bring a wheelchair into the line and alternate between sitting and standing. Lots of people already do it.
@@ttintagel Disney won't let you bring any wheelchair or even something like a small simple tripod like folding chair into the regular line.
@@ZiggityPow I wish I had a nickel for every wheelchair I see in in line in one day at WDW.
So what about people in the UK that can not do the video call?
'Disney to Ban Guests Who Lie About Disabilities'
Hasn't that been on the website for over a month now? I remember seeing that when I looked at the DAS info.
Longer than a month. It's been on there since they started the advance virtual/online way of getting DAS.
"return to queue" is harmful for disabled people, we have FAR less physical ability and time, this means we get one time in a 2 hr queue and thats it we are done. They have painful broken wheelchairs for transition and queue waiting that injure us they are totally unequipped for it, they end up sending us to the front anyway because of the wait and pain.
They played games with my family all day today. My child has a very rare skin condition and I was asked by a cast member at customer relations why we thought we qualified for a DIS pass. After my wife explained In detail the condition and why we qualified she informed us that they do not have the authority to issue the pass and I had to get them in person at the guest relations at the park. I was very upset she had my wife explain all that knowing she didn’t have that authority from the start of the conversation. My wife and I are doing our best not letting our beautiful daughter know why we keep having to go to different guest relations but tomorrow will be attempt number 3 with cast member guidance and direction. I don’t think we will be coming back to see the mouse again. Shame been coming to Disney for over 30 years but just like our country it is not what it used to be.SHAME 🔔
Surely you submit like you did before, for example my sister has Bipolar, then they ether say yes or no they shouldn't ban people after ?
I don’t understand how it’s being abused. I get yea some people say some weird things but you are not jumping right on the ride. You still have to wait the time like everyone else but just not in line. We have a friend who child is severely ADHD. Sorry but don’t get how that’s abuse. To me it seems like they want to sell lighting lane. There are also people who take meds that can’t be in the heat outside in a line. Kind of messed up. I get also proving your problem but that’s a HIPAA and that opens a door for a lot of law suits if it goes the wrong way. Walking a very fine line. How are they going to know if you’re lying? They can’t break a HIPAA rule for proof. Idk. **** also you don’t even have to show up after your wait time. You have until the park closes. You just can’t make another one until you use your first one. The information on this video is wrong and there are other great channels with a much better clarification.
Lighting lane is the issue, under fastpass they limited how many fast passes were issued in an hour wait to not cause a longer line. Lightning lane has no limit because they make money off of it. That’s your problem Disney not people with disabilities.
Exactly it is not line cutting, you wait the posted wait time outside of the queue and then return.
I worry about the verifying that somebody is lying part. I do think that most of the things people are hand wringing over are probably already things that are going to be fixed between now and when the policy goes live, or have already been fixed. But, a lifetime ban over faking, in my mind at least, really requires them to have real proof that it was a lie and not somebody's misguided, but very genuine, belief. They're talking about NDs and it can be incredibly hard to get an accurate diagnosis if we are missed as children. It doesn't make us any less impacted by it. I would really want to know more about things like that in order to have much of an opinion, although it is worrying.
@@SmallSpoonBrigade They can’t discriminate against other disabilities. Again some people are on medications that have severe side affects. They should just come out and say “Hey you have liver disease or kidney disease and you can’t come bc we don’t accommodate you, Good luck out there!” I’ll have my popcorn bucket for this one. It’s going to be interesting.
Respectfully, waiting outside of the que is not the same as waiting in the que. You’re still able to enjoy the parks. It’s the primary reason for abuses. It’s important that Disney fix this in order to accommodate those in need while remaining fair to others. I’m very happy that Disney is making efforts to improve. Go Disney!
I'm just not seeing how any of this prevents abuse. Can someone please explain it to me?
Time to leave the fake service dogs home 🙏🙏 it's about time
Well I'm a disabled person and if I don't qualify for DAS then I just won't go to Disney, its as simple as that. If everyone follows suit then they are going to lose money big time. It's time that we put a stop to this price gouging.
True, if they only support people with “mental disabilities” then they will lose money for other guests with of physical disabilities.
Unfortunately Disney doesn’t care. They can’t say that, but they’re absolutely thinking it.
They sourcing it out for probably two reasons. #1 Disney doesn’t want to be the bad guy in telling people they don’t qualify for DAS. #2 They want to save money by sourcing it out. Unfortunately all of Disney’s decisions are only monetary driven.
DAS has become a monster in a way. Disney didn't build out enough capacity. People looked increasingly for any way to cut the line and not pay more because Disney introduced paid line skipping on top of already increased prices.. Disney was lax about confirming legit reasons to skip the lines. The way they look at you now is they are crowded and DAS is a money loser. The more people who use it are lost genie plus and individual lightning lane sales. Everyone with someone who has DAS is piggybacking off them to some absurd rate because its the only way to get around Disney prices.
@@mattdaaamon Stop crying about the prices and paying for line skipping. I know that Universal Studios Hollywood had a paid line skipping service long before Disney had Genie+. My party and I were right behind the party at the front of the line when another party were walked past us and we asked why. This was approximately 30 years ago.
@@judithcampo8822 Universal express is a true premium service at a premium price. I never felt the "need" to buy it there. At Disney you will have a bad day with no genie plus. It amazes me how Disney has gotten people to blame each other for the problems Disney created. It's the same blueprint they use for culture wars.
It's unfortunate you cannot trust people to do the right thing anymore.
I think that just getting rid of DAS for people who have physical problems is ridiculous but if people who lie shouldn't be barred for life. Just saying.
I doubt they are. We'll have to see as it sounds like the specifics are still not entirely released. My suspicion is that the policy will be parallel for folks with neurodevelopmental conditions to the one that applies to conditions that are more easily defined and categorized. Somebody who can't walk, either due to paralysis or just a broken leg is pretty easy to figure out how to accommodate. Somebody with a developmental condition like autism may need some supports in some areas and none in others, and that will vary from person to person.
I'd like to know what they're going to be basing the lying on as there's a lot of legitimately autistic people out there that don't have diagnoses because we missed out on the window for being diagnosed. I hope there's an option for just submitting some of the scientifically validated questionnaires as the supporting evidence. Personally, DAS isn't something that I generally need as I tend to avoid going to the parks during the parts of the years where it's hot enough that my ASD-related thermoregulation issues apply.
I'm never going back to Walt Disney World call me wife for you twice you're never going to fool me a third time
I’m worried about veterans and people who have disabilities that are not as widely recognized
Just spoke to Disney in the uk and apparently this does NOT relate to international guests
Oh really? That's intereesting, How will it work for us in the UK? I'm very curious to know, genuinely, as I've been really worried. Whilst it's true I won't be going for quite some time yet, I still like to keep up with the industry. I'm a blind person, so in long lines I've been known to rock a lot and such, and the DAS pass and fast passes stopped me from gettting to that point as we were moving, so things did not get boring. I agree it's more like a virtual queue you still have to wait, which is fine, but we could find stuff with different sounds and such around.
What “Disney in the uk”?
@@ginadoyle4089 I believe you can still phone customer services and such. Yes we don't have as many stores, but I also think that's happening globally with Disney at the moment.
Just rang Disney holidays using the 0800 number. You speak to someone in Walt Disney world in the US.
Personally i think it should go further then just a lifetime disney ban. They should go on a list that ALL florida theme parks have access to and if they try and register for there disability programs they can automatically ban them from there parks to.
Good. Airlines should do the same.
Idk why they just don’t require proof or a medical note from a doctor that doesn’t state the diagnosis because I know that can be not great but at least have a note from a medical professional that’s like hey this person needs this for this reason. All I’m seeing is people fighting over it when like this would all be solved if they just required proof
I have extremely bad anxiety and have to take medication for the parks, movies and even when going to dinner or other social events. I am a DAS pass holder cause I can easily have a freak out. You can never judge a book by its cover but yes, I’m sure some people do take advantage of it.
I have medical issues tha t-reviously qualified me for a DAS but I had to buy park tickets before my interview. I will not buy tickets if they don’t grant a DAS pass the tickets would be wasted. I had three days last summer but was only able to use two days even with the Das. So sad.
Love Tom's Tokyo Beat!
Hey i get the crackdown on DAS but this will backfire poorly, you want lines to get shorter get rid of lightning lane and put fastpass back in
Or better yet, go back to all standby. The lines were longer, but they moved a hell of a lot faster.
@@ttintagelWaits rarely got above 45min when FP was suspended
Thank you so much for the update. I’m so happy to hear that there is a revamp of the assistant access pass at Universal and Disney. I have never been a fan of any express line as I feel that everyone should equally be able to wait in line. Of course there are the exceptions, including people such as my daughter that have an extreme medical compromised disorder and developmental delay. 😢 I really like the idea of the virtual queue. Plus this allows guests to explore the park more and to even spend more on food and souvenirs instead of waiting in line.
So much for bringing my elderly mother one last time. 🤷🏼♀️😔
If her issues are related to mobility or stamina, she wouldn't have gotten DAS anyway. Rent a wheelchair and have a great trip!
I wish folks would stop jumping to conclusions. I doubt very much that folks that aren't ND are going to lose their accommodations just because Disney is legally required to provide them. This is an adjustment to how a portion of the program works and I wouldn't read too much into it until there's more firm details.
This is turning out to be a very smooth way to present Disney news across the world. I am also enjoying the vlogs as well. P'haps after this, you can send Tom to Hong Kong for a while, then maybe Paris?
Ah, if only there was a Disneyland Mexico City!
I get Disney Disability system did new improvement since adding Star war edge and avenger campus(California) made mess with e-ticket ride registration time. I know there are different levels of disabilities & functionally of autism & ADHD. ..I get there are people who lied about disability or fake service dog are going around in certain states lately, especially grocery store lately.
I'm waiting to hear more before being outraged over this. There's any number of ways in which this could be done, some of which aren't that big of a deal for folks that really need it, others that should generate outrage. Personally, I don't generally need the DAS, I just schedule visits when the temperature is low enough for me to tolerate, wear ear plugs and bring my stimulant medication if I need it.
I'm aware that many aren't so lucky, and I hope that this doesn't screw them over.
My issue is wheelchairs are given priority over visually impaired guests so this of us who have limited sight get stuck off to the side or BEHIND those who can see without something like a monocular or simply need to sit close to see
Heck they don’t even ask at attractions like Haunted Mansion or Space Mt and the latter has stairs on the standby side anyone could fall down
Yeah, it's always a crapshoot whether or not I'll be allowed to sit where I can actually see the show. Some CMs are just ignorant and prejudiced. One Haunted Mansion cast member said to me once, "If your eyesight's really as bad as you say it is why do you even want to ride in the first place?"
@@ttintagel seriously? That is just rude…you can easily enjoy attractions with or without sight
No surprises it's been abuses since genie plus happened 😊
Another awesome shirt. Way cool.
I can't see this lasting at all. Currently saying that only Autistic people and similar cases are eligible for DAS is crap. I do agree that the system was overused, at one point people were supposedly hiring disabled people to come with their family to get through lines quicker. But to not give DAS to people who have legitimate disabilities is unacceptable. My mother has serious mobility issues and her kidneys are shot and she's started dialysis. Currently she's at the point of being able to do peritoneal dialysis which still allows you to get out and work and do things but there's no way she could stand or walk for hours in these massive parks. The simple solution is requiring a doctor's slip which would automatically eliminate a bunch of the liars who wouldn't be able to convince their doctor's to give them a slip. But to just say that those with physical mobility issues are no longer eligible is wrong. I was hoping to take her this Fall but may have to change our plans until more clarification regarding this issue is available. I can't imagine they would just cut off legitimately disabled people. That's very cruel and non-PC in this day and age.
That was with the old GAC.
She can stay in her wheelchair while waiting in line. They will assist her onto the ride.
Those changes aren't really all that extensive, best I can tell. Mobility issues haven't qualified for some time. Lowering the group sizes and limiting to immediate family seems pretty fair and a good way to discourage anyone trying to game that for their own private tours.
The only issue I can see would be requiring virtual registration, if that's what they're doing. I remember there being some gosh awful wait times for that.
Gonna be honest virtual registration is a lot more disability friendly than in person anyway. I got mine done as far in advance as I could you know, waited for an hour at my computer in the comfort of my own home rather than waiting in a sensory hell fire that is guest relations. I knew I would dread waiting until the last minute, looking at my own disability and knowing exactly what I need. For me the wait isn't the issue, the environment is, hence the need for DAS.
I’m a Type1 diabetic. DAS allowed me to safely manage my condition while at the Parks. I have to rethink future plans now. Sad.
I have scoliosis and sciatica would I qualify? Scoliosis for the extra help.
Cannot wait until the Hollywood Studio event happens, because I'm really sick and tired of that scratchy audio in the beginning. Yes, I use the timestamps when I can.