DoorDash vs. Postmates vs. Uber Eats vs. Grubhub
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- Опубліковано 27 кві 2021
- A look into the evolution of the big 4 food delivery services.
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DoorDash. Postmates. Uber Eats. Grubhub. Long ago, the 4 nations lived peacefully. That is, until the Grubhub nation attacked.
A Avatar joke.
grubhub perks
🅱️oogie
Uber the last eats bender
That was a bad joke
They already attacked the second they released those stupid commercials
A restaurant offering their own delivery service matters. There's more accountability and the food tends to show up at the proper temperature.
Not to be rude but if your worried about food temperature specifics you need to go get the food yourself , that’s just silly imo to think it will get to you at the temp you prefer considering, weather , traffic , the restaurant, distance to your house etc...microwave?
@@flippintobyland7257 If I like the restaurant, and they don't have an in house delivery service, I'll go get the food myself. However, the Chinese restaurant I order from always delivers the food nice and hot. As do the various pizza places. They probably know how to use insulated bags.
Regardless, it isn't silly to expect good service.
@@dyrcosis yea I mean I would think that would be a given your Chic fil a order isn’t going to come in insulated bags and at the same temp as going there and eating . Although I guess that’s an idea possibly Door dash could consider with the insulated bags . Around my area it’s a little more chaotic folks can order stuff from pretty far away through door dash I can’t imagine a lot of orders I take won’t need a microwave or toaster oven to heat the food up 🤷🏼♂️ .
It really does matter! Because as consumers we know every dime goes to the restaurant I like!
@@starcherry6814 it’s not about restaurants per say but food temp specifics from any restaurant/ door dash or grub hub being able to get them to you at the temp you prefer .
When a 9 dollar meal suddenly becomes more than 20 bucks, I dont see these food delivery apps taking off until we get fully autonomous vehicles
Never underestimate the power of laziness.
Fully autonomous vehicles will only work for places like Domino's who already do their own deliveries. For a company like DoorDash, sending an FA vehicle to a restaurant and expecting their employees to come outside and load it up won't work. Also, the majority of people who order food expect it to be delivered to their door, they don't want to have to go outside looking for the vehicle that has their food in it. This is especially true for people who live in apartments. Also, how is a FA vehicle supposed to get into apartment complexes that require gate codes to get onto the property?
@@avshockey6633 These are really non-issues. Putting the order into the autonomous vehicles shouldnt be a big deal for the restaurants, and in many countries it is allready custom to meet the delivery guys outside, ESPECIALLY in big apartment buildings in Asia, where they are often not allowed to come inside. Often times the doorman picks up the order as well.
@@themymablo As someone who worked in a restaurant that fulfilled both Grubhub and Doordash orders, I can safely day that it is, actually, kind of a big deal to leave the restaurant to load a car with food. We always had a restaurant full of customers, and if I had to run outside to shove food into a truck on top of every other task I had, (expoing and serving, cleaning, taking orders, etc...), I'd probably have fallen apart. I already had a LONG list of tasks to complete, I didn't need more crap to do, and filling a car with food does take time away from important in-house tasks.
@@happypenguin25 Well in that case Doordash could just lower their fees a little bit so a restaurant can hire an additional busboy to just fill the cars, and they would still save more money than having all orders hand-delivered instead with an AV. Or they dont and restaurants will have to compy anyway if they dont want to lose their delivery buisiness.
My roommates in college would Postmates things from the store that was one block away, and wait 40 minutes to an hour and a half for it. I used a much cheaper service called my own two feet.
How much does that one usually cost?
@@elllieeeeeeeeeeeeeeeeeeeeeeeee time and effort have you heard of her
feel u sis
@@ezraarrambide-webb6807 Can't find that app, is it IOS only?
wow it must be revolutionary.
I've used DD for a few years and I just can't imagine them ever becoming profitable due to how many human errors happen. Close to half of my deliveries have mistakes. Incorrect order, missing items, wrong delivery to the wrong person, timing not lining up so the food is cold, and even just drivers spilling drinks in their car happens sometimes. The nice thing is it's easy to get your money back when an item is missing or wrong, but it happens so often I'm sure they lose thousands to millions just from that.
Hi Herp- I like ur vids.
The issues that you state can be fixed. The main issue that they have to solve is making a profit while keeping their price reasonable for customers and restaurants. That is the hard part.
The goal is to replace all the humans with robots. That's the simplest way for these businesses to become profitable
A big reason they can afford that, is they just won't pay the restaurant. They're only eating driver's fees, which sometimes don't even get refunded.
@@b.sharp. That is true and I can not wait for that to happen.
“Grubhub perks give you deals on the food you love! The kind of deals that make you boogie!”
*tone deaf music begins*
Plot Twist: That child was kidnapped
@@CartoonyAndor19 honestly, that kid’s eyes were buggin out lol
Is this the same animated universe as Kroger?
Duoh Duoh
Song is called soy yo
My local Pizza parlor has signs prominently posted saying "Don't use Grub Hub or other 3rd party delivery". Then they show a detailed breakdown of how much they charge the restaurants ... the delivery service takes a full THIRD of the purchase price. Then they also charge the customer a large delivery fee ... double the price of the pizza. The restaurant gets totally screwed.
So why dont the restaurants take themselves out of the 3rd party delivery apps?
@@ymora826 for chain restaurants its a decision above their heads and for smaller places it risks discoverability since the services dominate the marketing so by using the service but providing the details to their customers they can stay noticeable and try to provide a better cost to regulars that come into the store at least thats what ive seen from the driver side of things
@@ymora826 Most companies don't place themselves on lists and can't get themselves off the apps.
That still won't do no good. People will still order and pay them prices all day long. Trust me on that. I hope they do as long as they tip me well. Order on people!!!
Alot of restaunts offer 20% discount to be part of these services. Even at discount , it's still business they would normally not get as those customers would never have driven there in the first place. Many of the popular restaurants are getting so busy with online orders , that i see customers walk in and being told 60-90min wait...they look around at the empty tables and ask WHY?
my dad drove for Uber before ubereats was invented and he told me people would order an Uber just to go through a Drive thru across the street and back 😂
I could understand if they wanted to go somewhere that was miles away...but thats pathetic.
@@spencervance8484 a lot of people don't have cars. Covids been a big problem for me and getting any fast food if I need/want it, since I can't afford a car and drive through is the only thing open
@@spencervance8484 they dead won’t serve you if you trying to. “Walk thru”
1: why did youtube only notify me of this just now?
2: i see your points.
@@VentiusEx lazy
At the restaurant where I work, we had to put up a sign telling the drivers for all of these various services not to pick up the bags until an employee could help them because we had countless incidents where they would pick up someone’s else’s order despite it clearly being the wrong one and then later the restaurant would get blamed for it.
We had a guy screaming on the phone that we ruined his dinner. The grilled tilapia was under cooked, we forgot the hush puppies, and something about the salads. We haven't had tilapia in over three years, we've never had hush puppies, and whatever he was describing in the salad wasn't something we used.
He still wanted a free dinner. On the rare occasions I have to deal with customers it usually reinforces my loathing of humanity.
@@christopherconard2831 we had some guy call and yell for over ten minutes because his delivery driver never came. Couldn’t get the memo we don’t control that
Dude I hate those drivers, instead of waiting they just help themselves and just tries to grab the bags. And they give you attitude when the foods not ready
I've had several drivers bring me the wrong order. I ask them to go back and get the right one, and they refuse. I'll either send a complaint to customer service, and they refund me, or I end up going to the restaurant myself to fix the driver's mistake, defeating the whole purpose. Whenever I fix the issue, I get an earful from some manager or supervisor about how it's not their fault, telling me how I should have better identified myself as a driver. I let them ramble, until I get annoyed, and tell them I am the customer, not the driver, and they should really start considering how to improve this service since it was the third time they had just passed food out the window instead of making sure they had the right order. Hell, each driver has a cell phone with the app, which displays the order number! The restaurants should ask to see the driver's app to make sure the order numbers match. Maybe then, I'll get my UberEats order instead of another person's DoorDash.
The restaurant IS responsible, what kind of customer service is saying "sorry not our fault call Uber", the restaurant makes the food and has to make sure they give out the correct orders. Putting a bunch on some table all close together is not being responsible enough. There should be the cashier and any other front end workers to take 10 seconds to just go over, read a couple lines of text to confirm and hand the order over. 80% of stress in the food industry is due to a bad attitude and I've worked in it for years so I know.
I hope that these companies don't merge because then there will be just one big terrible company with no competition, instead of 4 medium bad companies who actually have to somewhat compete.
Anti monopoly laws
@@FishFind3000 That don't work.
Unfortunately, Uber acquired Postmates late last year although Uber Eats and PM continue to be separate services for now
@@FishFind3000 And when was the last time those kind of laws were enforced?
@@VinnyLam 1980s when a phone brand owned like 89% of the phone market so the broke it up into like 4 diffrent brands. However sense 2000 the us has been tryna break up microsoft soooo
was about to order a $25 meal on Uber Eats, and was seeing a $40 total fee. Safe to say I’ve been driving to go get my own food since then
I truthfully don’t even understand how these 3rd party delivery apps are in business! I mean really is it that hard to go drive and save like 10%-50% of the bill? I’m not mad though because I drive for DoorDash and it pays me well part time, but I do think it’s brilliant and a great use to avoid intoxicated driving, so good on these apps. I’de love to see some statistics of DUI’s before these apps went mainstream, to now. That would be cool.
i only use these services when i’m stoned out of my mind and want food but can’t drive
Believe it or not, some of us aren’t poor.
@@facedownchuck awesome
It's not $25 you didn't include the gas, which was included in the $40 fee.
I remember when I used to use DoorDash all the time.
It was expensive but I didn't care too much about that.
Then they started (or, perhaps, greatly increased) their use of 'stacking'.
Stacking is when you're not paying $7-12+ for a delivery that's fresh.
You're paying that for someone to pick up your food, then stop at a restaurant in the middle, wait 30 minutes for that food to be ready, then they deliver that food first, and then *maybe* deliver yours if it's convenient for them.
So now it's cold, old, and expensive.
No thanks.
That happened to me recently and I didn't even know it. I ordered Wendy's and the delivery driver had my order in their car for almost 2 HOURS. Obviously my food was going to taste awful at that point, especially being fast food. The lack of common sense is real...I kept in contact with my delivery driver the whole time, and I told them there's really no point of delivering it now and I just want a full refund. The driver didn't care at all, and I ended up only getting a partial refund. 🙄🤦♀️
@@music-by-storm I’m a door dasher and it’s not our fault. Door dash assigns orders and we have to take them the way door dash wants us to. I feel bad every time that happens
@@music-by-storm trust us, we hate it too. It's a damn if you do, damn if you don't situation. I try to avoid stacks unless it's the same restuarant, but it really is bs that they won't let us change the route or unassign an order without penalizing us. After all, it's not fair if one order is ready to go and the other one isn't.
With that being said, it'll eventually happen and I'll end up taking it anyways bc bills aren't gonna pay themselves
I'm starting to just deliver the orders separately So their fresher for the customer. But the 2nd order still takes longer to get since I have to drive back but I'll eat the gas for the best customer service for the situation. But I hate stacked orders in general especially when they force stack (getting 2 orders with no option to decline)
@@britt1953 Its actually illegal for them to serve you food that's not stored correctly past 2hrs. (likely in future this will be reduced to 1hr as it should be) So you are well in your rights to ask for a refund. Or sue them if you get sick from the food, but be warned you will likely bring down the restaurants instead as most of these 3rd party delivery companies pass on the liabilities.
All of these are so expensive now, i just go get the food myself and save money
Amen. It blows my mind how much 💰 people throw away to avoid getting it themselves or dare I say, cook their own meal👈
@@riderstorm101 Let's say someone else borrowed your car or it is inoperative. If they have the motive to not cook something minimal, then oh well...
@@riderstorm101 Buddy don’t underestimate laziness. You should know by now that fast food places dominate this country for a reason.
I just call the restaurant and order directly and just tip the delivery guy. If I have a $15 order I give the delivery guy $5 and even then had I used one of those apps it would've ran the bill up to about $30.
@@riderstorm101 Depends. If you make more in the time the food comes then it's fine. I mean some streamers use these delivery apps for food but they make many times what the food cost in the time it takes for the food to come.
Where I live, GrubHub started delivering food from restaurants without the restaurants permission. They would use old, outdated menus and disappoint their customers who couldn’t get what they wanted. In these cases, they would not get the cut from the restaurant, but their amateurish approach lost them considerable good will, as well.
I remember when they started to use their own cards to get away with it, that worked out really well. Outrage on both sides. I'm curious how they are doing right now.
As a current Grubhub AND UberEats driver, I can assure you that this DOES still happen. When you sign up, you're sent a company card to pay for some deliveries. Some you have to order and others you don't. The best part is that the UberEats card has a chip that's connected to the GPS in the app on your phone. SO.... if the app doesn't register that you're INSIDE the restaurant, the card won't work. So, good luck with strip malls where the address is vague and there are 10 shops in close proximity.
I'd also like to say that, with all of their faults, I still make a decent living. If I could get past my car issues, I'd be fine. BUT, I also live in a college town where they love to spend mom and dad's money, so don't expect to make a lot if you live in a more rural area. You have to live in a somewhat urban area with businesses or a college nearby with people who are willing to use the services. Otherwise, you'll be wasting a lot of time waiting around.
@@AlmaNegra420 Postmates does the same thing as well, and I generally avoid those types of deliveries since I wouldn’t be familiar with the menu and I would have to look up the menu on their website. Now I only do deliveries from a restaurant if they support Pickup as well
@@ocbusfan I tend to stay away from them, as well, unless it's a restaurant I know. I've been delivering in my area for years, but just recently started with Uber and GrubHub. Postmates never made me any money, so I stopped using them altogether.
As a former cab driver in the 90s we did this if asked. You get the call go to the restaurant, pay for the food and deliver it to the person. Usually it was for regular customers but it could have expanded if people wanted it. But it cost a lot so most people didn't want to do it.
I am really supprised how long it took for this to catch on. Back in the mid 90's in New York, we had "At Your Service".
There was a yearly membership. Every year they would drop off a big binder of menus. Each item at each restaurant would have a unique code. When you wanted to order you would call them up and give your member ID and the codes for your order. They would figure everything out, place all the orders, add it to your tab, and do pickup/delivery.
Imagine if they'd advanced with the times. They'd be rich rn.
Yup, New York, and Boston had a similar service, where a 3rd party would offer delivery to offices & college campuses. I think the main thing to note is that these services likely make the most sense & cents[dollars] in places with a high density of customers & restaurants, plus an existing takeout culture, i.e. cities. Places that are too spread out geographically, or without many local food options to start with, are bound to be money-losing propositions.
Exactly! I remember those....in multiple cities across the East Coast, like Baltimore, DC. Richmond. Especially in hotels/motels without room service. And like Mandisa said, we definitely had that at my University in NC. I cant recall the name of the service, but it was exactly as you described.
Wow...sounds expensive lol. Of course that's pretty much exactly what they do now, just more automated through smartphones.
People already hating them because a $10.00 order goes to 25.00🙄😅
yea that truly sucks, and it all depends on how lazy I'm feeling. Okay, so I'm not going to cook tonight. Guess I'm eating takeaway. Do I feel like putting pants on or not? If not that'll be a 10-15 dollar lazy tax... Sometimes I pay it, sometimes I put my pants and shoes on and go get it.
@@GregNixon pretty much 😅
@@GregNixon Not only that but, people usually don't start to think about dinner until they start to get hungry. Then it's about an 45 min to 1 1/2 hour wait for your food, when you could run to McDonalds and be home in like 20 minutes.
@@Arbbal omg this. I used Doordash twice and the food came so late, then I went with my car and I cut the time in half. Even while lazy the combination of the extra charge + time, just doesn't make it worth my time. The only time I've used it a lot was in some countries where food is cheap as hell, so it's not a big deal but here where I live... no fucking way.
@@Arbbal That is also a factor!
6:44 Holy shit, that’s LITERALLY what my dad went through. He was a doctor in Nigeria but when he and my mom immigrated to the US, he had to start over and work lesser jobs (One of which was being a security guard) to eventually get the proper licenses here from medical school and then open his own clinic on my 12th birthday. He’s still running it to this day.
It really is a small world.
Truly inspirational! Most would never have the strength to do the same. Your dad is a legend!
I live in a large immigrant population state (you can guess which one lol) and have heard countless of stories like yours where the parents were highly-educated professionals in their old country but could only find low-paying work in the fields, factories or housekeeping, or as janitors when they came to the U.S. However, most never achieve their "American Dream" but are hell bent on working to ensure their children become the professional success in America that they themselves weren't able to reach.
That's crazy.
Respect
TY for sharing these wholesome vibes from your parents' story. Really does put a smile on my face to see stories like these.
Me: I'm Hungry but to drunk and high to cook or leave my house.
GRUBHUB: I Got you B
Eggsactly, I was incredibly hungover and thirsty today and I refuse to drink the recycled sewage, chemical laden tap water in this southwest desert city, I’m currently at. So I ordered some Bottled Water, 2 Gatorade’s and even a large Slurpee from a 7/11 just a 10 minute walk round trip from my hotel room. The bill came to $20.00 with another $15.00 in tax, delivery charges and tip so $35.00 bucks all together, but I’m greatfull it was so worth it, to stop my dying of thirst and not have to get dressed while feeling so sick…Thank You Grubhub 👍
@@princessunicorn669 I remember those days where I didn't plan ahead for the thirst from a night of drinking...
@@sickofthelies1627 Lol…I normally always plan ahead as well, but I’m on vacation and staying in a Hotel for a week I wasn’t planning on drinking so much and had drank the bottled water that I had brought to my room several days earlier. I actually still had half a case of bottled water left in my Car, but just way to hungover to get it 🥴🤢🤮 If it wasn’t for meeting a very flirtatious hot chick that night it never woulda happened.
@@princessunicorn669 sounds like she didn't spend the night otherwise you would have told that story differently
@@sickofthelies1627 lucky guess your right, once I learned she was married and just lonely. Her Husband who owns a construction company has been over 1000 miles away for awhile, repairing damage in Portland and Seattle caused by peaceful antifa protesters….I wouldn’t appreciate someone fooling around with my Wife, if I was still married, so I refuse to do that with someone else’s…Cheers!
I've tried each of the Big 3 (UE, DD, GH) and I can't say I like any of them over another. As others say... $15 in food can quickly become $30. And, orders problems are so prevalent, even for restaurants that electronically receive your order. I can't count how many times I've been missing food and whole drinks.
A lot of the food is actually priced above what it would be on a normal menu! Sometimes 10-30% more expensive just for the food, before fees or tip!
That’s how they hid the fees
It's because delivery services charge fees to both restaurants and consumers per order. A lot of mom and pop places complain about it where I live.
Edit: That 10-30% extra is the restaurant pushing the fees onto consumers, yeah.
When I ran a restaurant a few years ago, these delivery services made us send in a copy of our menu with prices so that we couldn't charge more than in store. Except Ubereats. So we made fake menus with higher prices so we would actually make 💰
This is true I'm a driver and i spoke to one of the owners of a restaurant and the sales person for the delivery company just told him to raise the online prices to make up for the fees they charge. Doesnt sound like right advise by the delivery company to me 🤷♂️
Ah, yes. The final frontier. The Food Delivery Frontier, if you will.
Small burger, small fries then driver tip and service fee: $200
Me: Seems reasonable, let’s do it.
@Gordon Ramsay same with ubereats. I just ignore them. 3$ is not worth my time. Lol.
I've had people ordered one item at McDonald's. I can't imagine how much they paid every time they ordered.
I call it "the laziness tax". can't be bothered to go out myself or cook so I'll pay extortionate rates for people to deliver to me. It is a worthy trade
The year is 2040, going to stores and restaurants are seen as a thing of the past as people gladly fork over $200 for their 20 piece mcnuggets delivered by a self driving Google car. Humans use all their might to move the joystick on their Apple branded i-mobility scooter 3 to go out and retrieve their nuggets and gleefully eat them while watching 1 second videos as anything longer won't keep our attention.
@@zeroxlulu -- TL;DR
J/K 😁
Grubhub 2:16 Postmates 5:38 Doordash 6:13 Uber Eats 8:11 Hope this helps ✌️❤️
Thanks. Awesome username, by the way. 🦇 👨🏻
@@a.schottinthedark57 Thanks, huge comic book fan
I’m both a customer and driver. I’ve ordered from all of them and I’ve had the best experience with Uber eats. I drive for DoorDash though. I make pretty good money with it, I just accept orders with good tips. Half the reason people get their food cold is because they didn’t tip and had to wait longer for someone to accept the order. I also want people to understand that it’s not my fault if they forgot something at the restaurant. I’m not allowed to open the bags. Often the restaurant staff are really rude to me as well. I’m also not one of those crappy people that doesn’t care, I double check every order to make sure I have the correct name and address. I wish other people cared a little more.
I was *NOT* expecting you to cover 4 companies at once!!! Good job!
Bet he wont upload for 4 weeks lol
I didn't expect it either but it really seemed like the best way to handle this one.
"Companies Man"
I was going to say that Postmates sure _doesn’t_ sound like the name of a company associated with food. When I first heard of it, I thought it was a brand of post-its.
Lol
I first heard it from Funhaus. I thought it is an underrated delivery service
Postmates doesn’t deliver just food. They do Walmart, alcoholic beverages, electronics, automotive parts, etc. I think Uber eats buyout will ruin that.
After thinking about it, I realized when they want you to order food.
Well guess what? They aren't involved anymore 😂 Customers might be able to use their Postmates app to still get food delivered, but it's fulfilled by Uber drivers now. The market continues to merge.
In my experience, the fees are high. Even when they aren't explicit, sometimes the "app delivery menu" prices are secretly higher than the restaurant's actual menu for dine in and takeout.
So after paying more, the food shows up late. And I mean LATE. I don't think I've ever had one show up in less than an hour. And I live in Seattle proper, ordering outside any significant hours of traffic.
If I picked up the food myself, I'd have it back home in less than 10 minutes.
I've also done a couple ride-alongs with a friend who signed up to be a doordash driver. It was a challenge to break minimum wage (he failed to both times after covering fuel). Apartments, condos, and gates are often a time waster. People that live in them don't take responsibility to meet out front, and the apps don't do a good enough job forcing the customer to provide an entry code or tell them to meet out front.
Chefs who take pride in their food, I imagine, despise takeout, and especially delivery. Plates are supposed to be enjoyed fresh from the kitchen and even with a particular presentation.
Overall the services generally suck. If I'm home and I want food, I'll either make it myself or get it myself. If I want (to pay extra for) food made for me, I want it served in a nice atmosphere and to be waited on too.
Delivery apps have all the costs (and more!) of dine in, without the upsides. Still have dishes, still takes forever, still have to serve yourself.
as an uber eats driver, i can say that uber eats and postmates are exactly the same behind the scenes. i've literally delivered an uber eats and a postmates order on the same trip from the same restaurant.
I think uber eats bought Postmates last year. I used to deliver for them too.
I try not to use any of the delivery apps when I can, they screw over a lot of restaurants
How so?
Exactly why I stopped. I wanted to get subs from a non-Subway restaurant. The restaurant normally charges $10 for large, but GH was charging me $14 for each. Since I was naive at the time, I thought the prices were the same. It was only when I downloaded the restaurant's app that I discovered the difference and never used delivery services again. I only use them if the restaurant themselves offer it with their own drivers
@@filipkin What's so hard about hiring someone with their own car?
@@Metroid250 That's because the price of commission is included in that price. The restaurant is putting the price of commission onto the consumer.
@@Pernection my guess is liability insurance, company car, a different type of pay to track, one more head to hire, or using the same heads but tracking two types of pay. Idk really, these are some I can think of
Food delivery milks you for everything you got, I hate how many fee's are applied from the restaurant to you not even including the tip. any time a store offers delivery, I use it.
Same!
You have to watch that, too. Some places don't tell you they use one of these companies to do their deliveries until after you submitted your order. Some of them state free delivery charge, but they have a service fee that is still charged. Because in some instances you may be ordering through one of these places and picking it up, but you are charged a service fee for using their website or app. Even if it looks like the store's website or app, it really is going through one of the other ones. Little Caesar's Pizza is really cheap (I mean cardboard cheap), but if you have it delivered, a pizza that cost $5 plus tax will cost you $15 after all the fees even using their app because Door Dash does their delivery. I don't recommend LC, though.
A giant Turkey and provolone with extra meet and cheese from Jersey Mike’s runs about 18 bucks in the store. On UBER EATS HOWEVER, all the extra fees make it almost 30 bucks
Just go pick it up yourself and save the money don’t be so lazy
@@johniii8147 that’s what I do. Only time I don’t is if it’s more advantageous to get it delivered
I’ve driven for all four at different points and ended up driving just for DD and UberEats. I live in the Baltimore/DC area and can tell you some of the differences and similarities as a driver. First one and the biggest. UberEats gets paid more, there are more perks too and depending on the area (cities usually) it’s busier. DoorDash is great for the suburbs, you usually remain busy during breakfast and lunch rushes. Big downfall for DD is pay. It doesn’t pay that well and it gets disheartening when you bust your ass as a driver for three rides only to make 12 bucks. Sometimes it’s not worth it. Biggest downside for Uber Eats: not as popular in the suburbs and slow during lunch. Both of those also had direct and immediate pay out options which GH and PM didn’t have for a while. Also the interfaces for UE and DD are intuitive and easy to use. Great customer service for drivers too (UE and DD)
Very accurate.
It's an overhead cost issue. If I order from delivery directly from domino's, I'm only paying into Domino's overhead and marketing. If I'm ordering McD's through UberEats, the overhead and marketing of both McD's and UberEats factor in. It's the costs of two overheads instead of one.
Our entire family of 4 were somehow designated as being a Wendys in 4 different states in the doordash database. We got called constantly and it was almost a year of dealing with doordash to get our numbers removed!
That's insane. Imagine being asleep at 12 am and someone calls you and asks for a cheeseburger and fries...
@@bananya6020 And that's exactly what happened. Different individuals would call so I couldn't just block numbers. Oh also did I mention I live in Alaska and would get called when I was dead asleep
Sir this _ain't_ a Wendy's
At the very least, you were never lonely…
Can I ask why changing your number wasn't an option? Seems like it would have been a quicker solution. Also, shutting off your phone at night and buying a freestanding alarm clock might have helped. Sorry, don't mean to be an @ss hole, but genuinely curious.
I got an ad for doordash with a girl saying how much money she makes😂 needless to say I laughed pretty hard.
Bro she's making bank being the only doordash driver within 50km lol
I also got the ad.
If you're a six figure kind of person yes we don't earn much but part-time and make between 20 to $25 an hour on average sometimes more if it's really busy. I believe though that wages will shrink in the coming years.
its actually pretty profitable rn for what it is, I make about 25-30/hr and can entirely pick my own hours
Yeah, I hate seeing those ads...especially when the actor says something like "Now I can pay my rent." What? On what planet?
Love your channel!! So informative with things people dont really talk about out loud. Love it!!
It's nice that you can get so many restaurants delivered from one or more of these apps, but people should still support their favorite local restaurants by either ordering take out or delivery through the restaurant's own delivery service. This cuts out the middle man so the restaurant gets 100% profit for your order.
It's funny that the ads before this video started was for Door Dash saying how they make so much money
I got a Door dash ad right before it too. UA-cam algorithms strike again.
I make $35-$40 an hour doing delivering for DooDash, so they’re definitely not lying
@@aac2500 Same! I make between $800-$1000 a week working for DoorDash so i dunno why these people are laughing
@@aac2500 you must be in the best area in the country then lmao my best day out I barely cracked $30/hr. Not complaining but you’re making a ton of money
@@magi4020 I’m actually in one of the middle-best areas on Long Island. My record for most money an hour was over $50. The cost of living here is super high, though. Like, $80,000 a year with a family is paycheck to paycheck living
The DoorDash Dude naming himself after Tony Danza really, truly cracked me up 🤣
He is truly an American Asian 💪✌💗
DoorDash- You barely get good tips.
Post mates- Not very busy
Grub Hub- Good base and tips but trips are further away.
Uber Eats- Good pay and tips, horrible help center.
Pretty decent breakdown. If you want consistency you can do doordash and not have to worry about lulls in-between deliveries which will eventually add up. I always just decline the super long ones so Grubhub works out if in downtown. I usually do uber because it pays the best but when the app screws up it screws up worse than the others. Postmates never worked out for me in any way and was the worst in every category.
Doordash tips in my area tend to be very nice, about half of them matching the base pay
@@ji-soopark57 thats because the base pay is trash. Its easy to beat 3$
I like to order from Uber Eats the best. Mostly because they allow you to tip 0 up front and then review your driver and tip after delivery. Most of the time if you are required to tip at the same time as paying, without knowing what your delivery will be like, you will likely tip less in expectation of problems. With Uber, if I get my order in 45 minutes when it said 10 (AFTER the driver physically has the order and there is no stacking) then I won't add a tip. (WHAT were they doing in all that time?) And then if they get it to me in the time it says or less, I will give a great tip cuz I didn't have to put on pants and comb my hair lol. I don't know if the other apps allow you to edit a tip after the delivery, but if they don't, that could be why the tips are bad. People tip based on service, and they don't know if it'll be good or bad in the beginning....
decent breakdown tbf
I still remember back in the late 90's a company around the DC area called Takeout Taxi.
One thing I can say is that I’m sick and tired of all these doordash ads on UA-cam , they must’ve spent millions for how often they’re shown and for how long it’s been
Thank god I have premium lol
Same! I’m in Texas so I get a favor ad all the time like every other ad at one point was for favor. I like favor though it’s pretty good and the delivery people have been great
@@averya7443 thank god for adblock on PC. Shame for mobile users
At this point, they don't need to spend $ on marketing, which adds on $5 for every meal. Come on.
@@thisemptyworm4677 I like just having the ability to have it on anything I watch with. Plus UA-cam music is pretty great!! Besides I have the family plan and let’s just say I profit off of my friends using it so I don’t have to pay for mine lol
You know, I was JUST about to order lunch. This is conveniently timed notification!
So, which one did you order from?
@@ZNotFound lyft
@@population-_-420 lyfteatz slaps
I love them all very convenient and plus I work for them as well. I'm happy they came up with all platforms especially for a person like me struggling to keep a stable job where I live. It is a blessing to have them to make extra money.
I agree I would’ve been evicted if not for Ubereats ❤️
I use all of them, depending on which one is cheapest for the particular restaurant I want to order from
I would absolutely love for you to cover the pandemic from a business perspective
What Business?
Small business? Service? Big business, etc?
@@justsomeguy5470 Business as a whole
A look into 4 food delivery services within a 12 minute video? This will be a classic Company Man video!
I work all 4 and then some. It's crazy how much these apps have grown and changed since 2017 when I started. My OG app was Uber and I fell in love with the flexibility and the freedom. Doordash has the volume so they're my primary; I'm about to make Top Dasher. Nowadays I believe there is more money in grocery and ride-hailing but food delivery is a good way to fill idling time. Cheers for releasing this on my birthday!
You do such a great job with these videos and you do it in a way that's not boring
I've never once ever used any of these delivery services , mainly due to me being hesitant about which one doesn't over charge me for the food I'm getting.
Not once either. When I pick up food it’s usually barely warm when I get home. I have no guarantee the people who deliver my food pick it up when it’s still hot
All of them charge way too much. Sometimes 20-30% depending on distance, food, and app. I've used Uber eats before and it's fees are too high
For the most part, they all do. It technically depends on the restaurant (not the app) who will set the prices slightly higher than they would be in the store.
@@DroneDialogues It depends on how many drivers are active at the time your order your food. If there’s plenty of drivers online, then you’ll get your food faster but if there’s not enough drivers and a lot of orders then they’ll have to pick up additional orders which increases the delivery time
I’ve used DoorDash and Grub Hub, and I’m not really a fan of either service, because they’re not very fast and you’re also paying double the cost of food because the commission and shipping fees are such a ripoff! Only do food delivery if you have a really big order because during the lockdown, I didn’t like the overall service!
Postmates has actually been merged with Uber eats. They are still being operated separately at the moment but that is supposed to change.
it literally says this in the video
I'm a bit disappointed that CompanyMan never mentioned Caviar and their merger with DoorDash.
I think Postmates idea is the best. To have people who are headed somewhere pick up something to deliver on the way.
Postmates is dead per Uber eats
I have never used any of these apps. I personally hate delivery, it's so much easier, faster, and cheaper for me to pick up the food.
Until you run into traffic/lines. You aren't paying for delivery, you pay to avoid the congestion.
@@chevytheplayer You also pay for safety. I've been to restos where the food is fantastic but the clientele and/or the location is unpleasant. ☹️
@@lipstickzombie4981 Agreed
More power to u.
Same x10, if anything I just place my order on the phone & by the time I get there it’s ready!
We had a delivery service here in my area back in the 90s called it's your choice delivery. They would deliver from anywhere.
I used door dash when I had covid. I swear I spent more on food in those two and a half weeks than I do in like 4 months normally.
Everything is like a 50% markup!
I love you Company Man. Such relevant content.
*Fun Fact:* The song for the infamous Grubhub commercial is called _So Yo_ by Bomba Estereo. It is also played at the dance party ending in _Dora and the Lost City of Gold._
Who needs “We Did It” when we have..... that.
They played it in my college Spanish class. The whole song lol
@@sauerkrautjr You are a brave soul.
It's "Soy yo", meaning "I am me"
Oh God that song is annoying
I’ve never used any of these services once in my life and I’ll look to keep it that way!
Never use Doordash lol
It’s convenient when you’re wasted and can’t drive or cook
Have fun with Mac Jones at 3 😂
as an uber eats addict, i support you
Well then stay in the dark then lol.
Great well researched and well written video
Thank you for the good revies.
I haven’t used any of them. I find it easier to order directly through the restaurant app or website and pick up myself to avoid fees. I just don’t like paying extra fees when I can pick it up myself.
My kids have used them before when we were out.
Never needed a service like this, but definitely thought about driving for one to make some extra cash last year.
In Australia, we have Deliveroo and Menulog (Takeaway) that directly compete with the likes of DoorDash and Uber Eats respectively
Perfect choice of video to watch during lunch.
I never use delivery services. I always pick it up myself because its cheaper and I have the time to. I also feel like its common for them to make a mistake.
Yeah, delivery fee and tips forget that jazz
It’s common for the restaurants to make mistakes. If you get unlucky with a slow dasher I apologize but I know I’ve only messed someone’s order up one time out of 1700 deliveries. Just saying.
@@IDontFeelNun sometimes it's on the person making the order. The restaurant I work at has orders from these delivery companies phoned in. The people calling in the orders don't always know what the customer wants.
@@tonyrock1983 yeah there will be times where it’s on the dasher. I’ve never done an order where I’ve had to place it. Didn’t think about those type of orders.
@@IDontFeelNun it's not the driver who places the order, it's like the call center I assume.
Driving doordash in college has been a godsend for me. I get to choose when I work and orders are constant; in less than four hours I can usually make $100/night.
Shiiittt even in Chicago it's hard to make this much a night. What market do you deliver in?
@@MannebachMusic Damn i really left this comment a year ago I drive in Bozeman but not so much anymore it sucks now
The apps are okay, but the best strategy for me has been to (1) check the actual restaurant's website or Yelp for a picture of the current menu, (2) check the delivery service's marked-up menu, then if the markup is unreasonable (3) call the restaurant myself, order, and pick up the food myself.
I have used them for my food business and let me tell you there are issues they all have.
The first big one is that they charge you 30% of the cost of food you are selling, so right off the top they are taking a huge chunk of your potential profits.
Second issue is that the drivers are not on time picking up or delivering the food and that causes issues with the customers.
Having to refund them and losing even more profit and having it turn into a 100% loss.
The third issue is that these food delivery companies hold on to your payouts, for 30 or 60 days and some times they do not pay you, if you do not catch it you lose it.
The Forth issue is these drivers some times delivery to the wrong place, and again the restaurant has to endure a double loss by having to resend food a second time which is now costing a 130% loss for that order.
Fifth issue is that if a customer complains for what ever issue these companies give 100% refunds and sometimes do not give you the option of fixing it. And you get the usual 130% loss.
The sixth issue is that they place you inside a territory box, a radius, if you are selling burgers and there is a shop selling burgers 3 miles away, guess what any one wanting to order from you who is beyond those 3 miles can not place an order at your restaurant but that other place is shown instead because they are closer. So you lose out on potential business.
The final thing that really pisses me off is that if a customers rate you poorly do to bad services beyond your control, your restaurant is pushed down in the search results, eventually your restaurant never shows up in the app, losing you even more business.
Like suddenly your uber or door dash tablet stops ringing and you no longer get any orders because some stupid customer gave you a one star rating on the food app. Because their food took to long to deliver, which was never in the restaurants control to begin with.
And then these Door Dash and Uber companies want to charge you money to advertise your restaurant to a higher positions. Like i know when i am being scammed.
My prediction is that they will all go out of business eventually.
Wow. All of this is crazy. Most of my favorite local restaurants don’t even cooperate with the scheming anymore and have gone back to operating delivery and takeout on their own websites and via phone. I agree that these businesses will likely fail.
I saw the Grubhub logo on the thumbnail and immediately the music played in my head
T H E K I N D O F D E A L S T H A T M A K E Y O U B O O G I E
the one where everyone is dancing and looks like an illumination film?
@@eugene44569 Yeah very despicable them
I love his theme song and then soothing voice
Honestly same.. i come to his videos often just for that 😅
I remember reading an article years ago basically talking about how small businesses couldn't sustain working through seamless because it their business model. Only time will tell!
I occasionally deliver for DD. What is INCREDIBLY irritating is how customers have no address on their house, and after dark they refuse to turn a porch light on. Then their delivery is delayed and possibly cold, yet complain. GPS can only do so much. Maybe the customer could do better too.
This is great! Btw doordash & instacart are the only ones available in my area rn. I use both often cos I'm disabled and can't drive.
I will say I think I'm lucky cos I'm in a small area and I know several of my drivers personally- two of them are former students of mine.
My roommate: Spends hundreds of dollars having cold food delivered 45 minutes late.
Me: Grocery shopping go brrrt.
I work in a food establishment that has DoorDash pickup, it's incredible how often orders never get picked up, not even to mention how long drivers take to actually pick up orders.
The orders that don't get picked up, or take a long time are from customers that don't tip. If you had a choice to pick up an order from restaurant A, drive it five miles and get paid $9.00, or pick up an order from restaurant B, drive five miles and get paid $3.00, which one would you choose?
I only used Door Dash for a couple times last year when I was sick
and that's the only food delivery service I've ever used. I thought it was great.
The only reason I don't use it anymore is that I live near the fast food places
I ordered from so it's cheaper to just pick up the food there.
Can't wait for "Company Man Bigger than You Know"
Him just letting people know he’s on Twitter
I've never heard of Postmates before, and GrubHub and Doordash I only know from memes aha
Just Eat is my goto delivery service
Never heard of Just Eat, but PostMates feels like the biggest one here haha
Same, the only takeaway delivery service I know in-person are Just Eat and Deliveroo.
@@rpmartin8650 Just Eat are headquartered in London, they aren't only in the UK, but it seems that a lot of these companies don't have reach across the pond.
This video is America focused, but that's fair. We just happen to speak the same language.
@@thelastgogeta They were bought by a dutch company I think
I was in Northern Ireland in 2019 and was very confused by the local bikeshare service called "Just Eat Belfast Bikes".
I would really love if Lyft would offer a food delivery service. I joked with a driver last year about Uber Eats and said Lyft could do Lyft Lunches or something haha. I use them more than Uber since the quality of service for me has been generally better, with nicer drivers and more of a personal experience, so I'd probably switch exclusively to Lyft if they hopped on the food train
I thought this was gonna be a video about the quality, speed, and overall quality of these delivery service. Like I really thought he was gonna order mcd's from these services and figure out which one was better
Same i was expecting some critique not their life story 😂
I live in a small town. Only 1 pizza place would deliver to my address. Now with these apps, I can order things like Chinese food(and tons other), like you see on TV.
They have to be good for something I guess
My small rural town just got door dash last year. As someone who cannot drive I think i've eaten restaurant food more in my 23ed year of life than in the past 22.
Soooo many stories I could tell. I've ordered pick-up from restaurants that didn't know they were on GrubHub and from restaurants that were on the app but no longer exist. Had delivery drivers see me waiting outside and speed past me, followed by a notification that my food was delivered. Had a driver pick up my food, drive 8 miles in the opposite direction and disappear. Had a Wendy's order arrive 30 minutes late, and the driver proudly tell me is was because Wendy's was out of chocolate frosties and substituted vanilla, which she was just not having, so I got cold food and less food than I ordered because the driver wouldn't allow a substitution. Had a kid who was all of 16 pick up several orders while mine was in transit and somehow my order was not among the pile of boxes and bags in his back seat. Was charged for cancelling that order. Not to mention countless incidents of missing items and having to email the service multiple times to explain that 25% of the cost of the missing item is not an acceptable refund. Last two times I ordered from Postmates the order was inexplicably cancelled over 30 minutes before the latest delivery time. And that's just as a customer. I have to deal with drivers at the store where I work expecting me to gather a shopping list for them, and I firmly and happily tell them to do their own job themselves.
If these companies can't get their crap together, I hope they all go belly-up.
Great episode, very interesting!
I’ve never used any of these. Some of my exes have even pre Covid, and it’s like “if I’m going to restaurant food, I’d want to sit down IN the restaurant”. Ambiance is part of the cost.
I use Doordash. Right before Covid my chase credit card offered a 3 year no delivery fee for it if you claimed it, so I did. No fees for me! I know the food is bumped up a little by only seems to be by about $0.50. so I'm only paying extra for the tip, which usually is only $5. Works for me.
I have been delivering for Postmates since December last year, now switching over to driving for Uber Eats, previously I was a Registered Nurse, although now I make half of my former median wage working as a "deliveriy driver," I enjoy delivering food to paying customers.
(Quebecois here) We hardly ever order take-out, and when we do, it is usually PizzaPizza (which has their proper delivery service). However, like 2 or 3 times a year, we'll order from one of a few places that uses these kinds of services. I don't see any difference from a user-end, but the companies always seem to be changing by the time we order again. We don't have a preference, and always just end up using whichever one will deliver from the restaruant at the time.
I've just stuck to ordering local places that deliver on their own, or pizza places that sell other food
I have been ordering pickup and getting it, which is more effort but I don't eat out often
Before watching, I'll just agree they're all bad services that overcharge. I feel bad for the delivery people 😔
As you should. As an Uber Eats driver, we only get $2-3 per delivery. Though 85% do tip and usually tip more than what we get for the delivery.
I drive for DoorDash and make easily $20-30 per hour. 😁
I make $35-$40 an hour on DoorDash. I’ve seen so many comments from people saying they make nothing. I don’t get it
@@zibbybone i drive for ubereats. If its a fast food no tipper decline it if its 2-3 bucks. After so long it will go up to 8+ and most these fast pace places dont make order till you get there. If they dont wanaa tip us make them wait.
@@dustinbicknell2690 yeah, I’ve been declining the $2 requests now that I’ve brought my acceptance rate up to keep my diamond status
One difference between Grubhub and UberEats that I’ve noticed is in inputting your address. Grubhub places a pin randomly somewhere in your apartment complex. UberEats allows you to move the pin to your exact location. This is a big deal to me
"Just Eat" operates under a variety of names in different countries. In London, UK, they operator as both "Just Eat" and "Stuart". In Canada, they operate as the #1 food app, "SkipTheDishes" (which operated in the USA in six cities briefly, then pulled out)
I work for DoorDash, and it’s honestly not a bad side-gig. It’s easy money and it’s definitely easy to do.
Yeah it was a pain in the ass to make an account because it said I already had one, and wouldn't let me reset my password and told me I didn't have an account... Other than that its very nice because its usually fairly busy and I can make a decent wage around $15 an hour. Over the $12 minimum wage and I can work whenever I want, so its a win win to me.
That is just it, a side gig a few hours some cash in your pocket maybe an emergency bill. The people screaming for full time benefits and what not make it harder because they force higher fees.
@@lilDouchey Most likely California
@@nathan916 nah california is $15. Oregon is $12
@@rileyesmay Only $15? I usually make $35-$40 an hour. Everyone I know who delivers for DoorDash does too
First time seeing you cover 4 competing companies in one video. 😳 Max was like 2. This is going to be good! 😁
I was exclusively using Favor (mostly operates in Texas, bought by HEB, the biggest grocer in Texas) until I realized that in addition to the delivery fee (partner restaurants often cost $0-3 so it looks cheap) and the driver tip, there's also a percentage markup added to each item for no explained reason.
My wife and I don't order delivery because GPS apps hate our condo complex (real GPSs work fine though), with people always getting lost. I regularly have to tell drivers where to go if I'm out grilling, and the one time I ordered door dash I spent 30 minutes walking around our complex looking for the bag left on a neighbor's doorstep. Now we only use them when traveling somewhere with bad parking situations or when 1 person is watching my grandma.
Please do a video on tcby. There used to be like over 1000 locations around 2010, and now it's like 300. There used to be four in my area, and now its one. Outside of my town I've only seen one other location, so what happened?
@Allosaurus 67 tcby is a frozen yogurt chain. There are a few scattered throughout the country, and tcby used to be much bigger back in the early 2010s. It stands for "the countries best yogurt", and it's pretty good. Most like menchies more, but tcby used to be king
Frozen yogurt places are gone everywhere.
I thought instagram was going to be a cocaine delivery service
Lol good one
I was fairly loyal to Doordash for a while but recently switched to Uber Eats and was blown away by how much better the interface was. Much cleaner design and every order I've made so far has been faster and they listen to the delivery instructions. Plus you get points towards rewards with every order. Postmates I used once my order was $18 and some change and they charged me like $23 when I asked why they said the total in the app is just an approximate I never ordered again. Grub Hub I've just never tried.
I have worked for these services before including one called bite squad that classifies their drivers as employees and not independent contractors. From what I have observed, the drivers do pretty well. This is because most are independent contractors and usually have more than one delivery app that they are working for. I made a pretty good amount of money. The time I worked as an employee I also made a good amount but the drawback was that I could not make my own hours and because we were employees we were being paid even when we were not getting any deliveries and just setting in a parking lot. This was not sustainable and the company left the area within about a year. Another winner in this whole deal are the mom and pop operations. Even though they have to pay a commission, they end up getting a bigger reach to customers who may never have known they existed. There is a lady in my town who sells plates out of a small kitchen at a pool hall who would get orders all the time.