Why I Am No Longer Using StockX... (Scams, Lost Money, Leaked Info...)
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- Опубліковано 15 вер 2024
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glad you made this, we all had enough of this shady company
Fr
I was gonna buy a shoe from stockx. So thankful he make this vid
What about goat?
@@Dbshortz420 goat is good as you see they fixed StockX mistake
Literally shady cos Eminem has invested alot into it
There needs to be a class action lawsuit from the people against stockx. I'm sure that would make them get their shit together quick
Yeah thats what I was thinming
facts
Or shut down altogether
@@yanlaroche90 I doubt stockx will shutdown. Too many people are using thus too much profit to be made.
@@DeeSnutts agreed, but i was thinking if there a class action where they have to payback customers it could probably kill them, the sheer amount of transactions that have happened if they have to give evyrone like 5$ back theyre fucked lol
Goat has definitely been the go to app since day one like nick said that used shoe feature just kinda sold it for me
Honestly Goat has just as many issues. So many people get fakes and their customer support is terrible as well.
Goat is way better ir al depends on the person and their own situations
Yup I don’t and never will use stockx.
Bro when I used i couldn't track the shipment I don't recommend, but I'm probably gonna stop using StockX now to
i’ve never had a problem with buying and selling on goat i’ve been using since 2017
Lots of everyday consumers like me feel helpless when this shit happens. Thanks for using your platform to call them out 🤙
This sucks to hear! Honestly, I’m not surprised. I recently FINALLY won a drop on Nike for the Panda dunks. Order confirmed, etc. they weren’t shipping right away so I was a little worried. Come to find out, Nike cancelled my order & when I contacted them, they said they didn’t realize they didn’t have enough stock, so they refunded me. I was so bummed. It’s hard enough to even win a raffle or drop & now it’s got me thinking like “damn even if I win a drop, am I not guaranteed shoes anymore?” That’s super BS by Nike’s end.
I mean at least they didn't scam you money
@@alessandrograssi9310 100% not wrong. That’s the worst part of the video is knowing you’d spend so much money & you either get the wrong shoes, or fakes, how can a refutable company allow that?
Hey brotha, I’m 20 years old grinding hard to get out the hood, I can’t be 30 with nothing to show for so i smoke weed on my youtube channel 😬
I'm currently in a similar situation, but slightly worse.
I won a pair of yeezy turtledoves on August 2nd (yzy day) and it was "shipped" on August 3rd.
I called Adidas customer support on August 10th and they tell me to wait an additional 5 business days. 5 days pass and nothing happens. I call them again and they tell me that a specialist will email me shortly. Suprise suprise, no one contacts me. On August 20th, I call them again and they refuse to refund because "too much time has passed."
Both Nike and Adidas are full of shit. As of August 28, it's still stuck in a different city.
The same thing happened to me with the Yeezy turtle doves on Yeezy day. These big shoe companies really have gotta change some things around.
StockX customer service is pathetic. I've had many different go arounds w/ them. They absolutely refuse to go off script no matter what you say, what your circumstances are and whether you've spent $8 or $8,000,000.
...and it's extra hilarious when you consider the fact that StockX doesn't need to exist.
It's absolutely ridiculous what Stockx (and sites like it) have done to the value of shoes. A mummy SB Dunk can be $200 in one size & $800 in another.
Back in the day different sizes did cost different amounts. We're talking $25-$50 difference, tho. Not $500.
This is straight facts.
remember, the people you talk to are just trying to keep their jobs, its the people above them who make sure that you can't get the help you need
@@yogimimi1414 That's why I include Scott in every email 📧
@@yogimimi1414 I'm aware. I try to NOT be a d*ck. I've had a major issue w/ StockX 5x. I lost my sh*t once. It was a $400 pair of shoes (tracking had not updated in 12 days). The C.S. agent refused to leave the script for 3 days. Like 25 emails altogether, of me typing out the same bs & him copy & pasting whatever is in his manual.
That's infuriating...
The prices have nothing to do with Stock X. Stock X is simply a market, and resellers price whatever they want based on supply and demand. More sought after sizes cost more. But yeah sneaker prices are ridiculous. Resellers will always screw us sadly.
My thought on this is stock x is flawed as are all these apps, eBay goat etc. It is part of the industry and hard to avoid. I personally have not had issues with stock x and have gotten killed on eBay, with bad condition shoes. If you dont like the app system stop supporting it buy from local shops and resellers.
I stopped using them around a year ago. I use goat now. Quicker shipping, and more authenticity. I have a location one state over so shipping is much more convenient for me and the buyer. Another issue I had was the constant bad reviews and overly excessive fees.
I sold some Yeezys in 2021 through stock x and never received a refund or anything when it got “lost in transit” and was abandoned as well. I have since stopped selling through stock x because of all the hoops and delays they made me jump through which made me unable to get all the “proper” documentation. Happy this is being shown more and more, but sad for everyone that have been through the same bs.
I agree if Goat had Stock X’s design and the same trust that would be great.
I wish goat had stock x prices I mean sometim3s stock x wil be say 340 goat same shoe 375 and with stock x crazy fees they end up same price. Right now thought 379 for military black goat 400 crazy plus fees. It sucks cause I like stock x layout and prices
@@derekg2132 but remember stockx has more fees. usually the price is relatively the same after all the fees and shipping.
@@Lj-ov6zn Was going to post similar to what you did. GOAT charges shipping and tax. The fees are taken out of the seller's (9.5% + $5) end of the transaction.
@@wbrouilette If anything you said it better. I think people should focus on the final price, and in MY opinion look into the used section as well. In all honesty you can find shoes that have been worn once that will bring the price down hundreds of dollars. I like the shoes but as a sophomore working for myself i usually cant pay for all of them. Being able to get some of my favorite shoes from another person that also cares for shoes is nice, especially when you know you’re getting what you’ve paid for. And when it comes to buying deadstock…ebay, goat, and stadium goods are your best bets.
Goat's UI is trash. Even offering on multi thousands dollar pairs can take way too long with their stupid price scroller.
I recently tried to buy from stockx with affirm for the first time. I wasn't approved through affirm so stockx automatically charged my card $400 without my approval. I'm going to keep the shoes assuming they are authentic, but I won't be buying from them anymore. Selling only.
This is why GOAT has always been the best. Hardly anyone uses GOAT because it’s more expensive than StockX. But what no one sees is that GOAT is more trusted but ppl would rather spend less than spend much more quality on shoes
In my experience here in the UK all of these issues are solved by using a payment gateway that is ALWAYS connected to a credit card whos policy is to refund in case of customer dissatisfaction. Ring the CC company, explain my situation, get a refund via them instead. Its worked abroad with dodgy car rental companies too.
Thanks for bringing awareness to issues that we all face when buying from 3rd party apps 👌🏼
If these were your intentions: the way you guys transitioned to doing a different moving activity within every new topic discussion, really helps keep the viewer engaged with the video, such as driving the f1 simulator, walking around recording vlog style, or playing ping pong. It help keeps the readers attention, rather than persisting to film with the same atmosphere. Which in turn makes your watch time greater. But even if that’s not what you thought, continue to do this style of video.
Thanks for the review, I have been listening about stockx issues a lot
Harrison never fails to make good entertaining videos!
How is this entertaining he’s making a serious video on a app that he’s had problems with 😂 yall dick ride just fo his attention
Bro he got money scammed
@@jamesrockslol4861 LMAO
I’ve had 1 transaction on StockX. Ordered an off-white item, month goes by with no response. Reached out, similar situation and customer service garbage, ended up emailing 8+ times and didn’t get my refund until 3 months later. It’s a shame that it’s the go-to marketplace app when it’s so structurally unstable
It’s because people are idiot hype beasts throwing money around. Stock X was always the alpha compared to goat because when it was growing all these UA-camrs were like stock x this stock x that, it’s the “best” because they were getting paid to say so.. I’ve only been using goat and never once have I had to complain to them. Now people are finally catching on about this stock X BS. Personally I won’t put my money near anything that won’t guarantee great customer support and returns/refunds. Just me tho
@@JoeMama-ly1kc I’m reading alot of comments about people saying the same thing about goat too tho, honestly nobody can be trusted out here unless you’re going to an outlet to buy em yourself 😭
Rule #1: don’t buy from an app that you can’t talk to a human on the phone about. GOAT might be better than StockX but they too are awful with customer support. eBay is so far superior from a buying perspective.
StockX has the worst customer service, it’s crazy how that’s allowed for a huge company
Again Mr.Nevel back with the bangers
The day I stopped buying from StockX is when I purchased a Europe Exclusive sneaker and the pair I got ended up shipping to me from China. I haven’t checked the authenticity for sure but that is too strange of a sourcing site for what I went after
This is the first thumbnail that Harrison didn’t make a face💀
I received fully worn and dirty sneakers from StockX this summer and they wouldn't issue a refund until I sent the sneakers back and had their "authenticators" confirm that they were indeed worn and shouldn't have passed the authentication check in the first place, it also took weeks to resolve.
I've had no issues with stock x, however perhaps I've just been lucky. Goat once sent me the wrong shoes by mistake and even gave me a full refund (however I've heard some people say they could only get store credit) Goat aren't perfect, however their customer service is excellent. I sold a pair of Sean Weatherspoons and some thieving POS UPS employee stole them. Goat gave me my money.
Wow I haven't sold on goat but have bought a couple pairs.
Same here I’ve nvr had any problems with stockx but goat & flight club fd me over so bad seriously
@@hakimnelson2271 get used to goat and flight club bro. stock x is trash and if you get fakes that’s on you, you can’t complain
Yeah I don't like their store credit thing. But Goat is good bro.
i’m from europe, and here we use klekt, I bought like travis scotts, 4s, 6s, for a long time and FOR NOW everything was perfect.
I feel the same. I’ve spent over $20,000 on stockX but had one bad transaction where I had to file a chargeback because my item was in waiting for seller to ship status for over 2 weeks. There is no way to reach customer service and they don’t answer emails. It was my only available course of action and now I’m suspended.
Howd you do it?
It’s crazy to think that StockX is like this. I’ve had a problem with one of my orders before so I could understand how it’s frustrating to use StockX when they are the ones priding themselves on being one of the best in the game.
As a guy who lives in metro Detroit, I was really hoping for StockX to do well since their headquarters are here. Now through the experiences that I’ve had with StockX and listening to the experiences of others I’m ashamed of StockX having their headquarters in Detroit. GOAT is not perfect but is 100 times more trustworthy than StockX smh
This whole legit check thing is bullshit rep shoes are getting too good
StockX could’ve been great for Detroit if they didn’t spend all their money on marketing & influencers then cut all the important corners (authenticators, difference bt new/used items, & customer service). They really are an embarrassment
You don't, you live in san fran, i know you
Your right on I am in the same boat!!
The first situation was your fault bud. I know there can be shipping’s delays but make sure you ready to receive a package.
For me I usually use GOAT ( never had a problem with them) but recently I’ve been going to my local shoe stores
UPS marked a StockX order as undeliverable (my office was closed because it was Saturday) and immediately returned it after 1 attempt. Took me a few emails to stockx, but it was definitely refunded (and it wasn't much more than your purchase).
Their customer service has gotten better but it's still bad.
I've spent about as much you have on this account lifetime. GOAT and eBay aren't any better though, plenty of horror stories there too.
they sent me damaged shoes then told me to send them back and said they lost them in their warehouse and can't refund me until they find them. Been 6 months and I'm guessing they stole my money at this point.
wait, they lost them, but they're making it your problem? WTF. Sorry man. That's messed up.
@@PeacefulPariah yep and i paid with a debit card so I have no protection :/
I've never liked stockx, I ordered 1 pair of shoes and the fees and shipping was like $60-$70. After that I was done plus I just think GOAT is way better especially for what I want
Goat for me is a no go everything he went threw with stockx it happened to me with goat & flight club but as far as stockx goes it’s smooth sailing
Same thing happened to me, and I filed a dispute for my money back and got suspended. Goat always been my go to
Stock X is straight up terrible now. Probably a combination of them being greedy, not well run, and growing/expanding too quickly by trying to sell every niche market. I've been a seller with them since 2017. Things started going downhill for me btwn Oct & Nov 2020. Then they completely fell off a cliff at the end of April this year. I'm done with them and concentrating most of my time on eBay.
Pro tip: For any buyer/seller, get yourself a Private Mailbox to receive your packages so you don't have to deal with package mishaps nearly as often. Many pack & ship locations and UPS Stores offer them. Price varies by location. Well worth the money spent for the peace of mind imo. One lost pair of Jordans is basically the cost of a 6 month rental in most areas.
I sold a diamond supply co skate deck on stockx and shipped it out for authentication. Like two weeks later they finally sent me a email about the authentication saying it failed. I sent the receipt with the deck and the plastic covering on the deck was still intact and I sent it out completely covered in bubble wrap. When they returned it to me I had to pay because “it failed authentication” and it returned with the plastic completely ripped off the deck. I haven’t used stock X since
I placed a bid for a tee on StockX and won. Waited a month for it to ship and didn’t hear anything. Waited another month and still nothing. Tried to contact support and they didn’t get back to me for 2 weeks. 3 months after initial purchase I get an email from support saying they ‘forgot to tell me but the seller never shipped the item so they’ll refund me’. Absolute pisstake. Scam company
It has happened to me before where I sold a DS in bag tee to StockX and upon checking them they sent photos of it being dirty and used, which was obviously not the case.. I also bought something one time only and they had to look for a replacement TWICE to fulfill my order making it take over 1 month to receive it
Finally somebody outside the rep community speaking up, keep it up Harrison.
You'd figure at this point each major shoe manufacturer (Nike, Adidas, etc) would have their own in house service to verify shoes/products bought aftermarket
GOAT is the best by far. I just hate how you cannot see pictures of the actual Brand New shoe that you purchased. This has caused a handful of issues for me. I have received several pairs of shoes that had scuffs, been tried on, or had some sort of defect, even though I bought the shoes ‘brand new in box’.
im glad you are finally being against StockX... when theyve been full of crap the last several years. they ruined my items as well, sold them a travis shirt. they got it dirty on their dirty work desk and blamed me... returned it back to me opened from original package and now im stuck wearing the shirt. i hate their guts
I just bough 300$ shoes for my birthday from StockX. I finally convinced my parents after days of begging to buy from it since they're not in retail stores. Now I feel like I made a big mistake (Nothing happened yet, but I'm very scared) Can someone tell me what the chances are of getting scammed on StockX?
Thank you for making this. I got suspended for selling shoes and ups losing the package and they refused to pay me for 6 months till I had to threaten with legal matters.
What happened after?
@@MKeehl23 they paid out once I threatened them but they banned my account even though I’m a reputable seller.
eBay is my go to. I got sent a wrong size of the shoe I purchased. They refunded me money, AND let me keep the wrong size shoe to resell.
Stockx is just very promoted, but in terms of overall performance, this marketplace was always bad. I would rather go with Ebay, Flight Club and Stadium Goods. I trust them more.
Had a real sh*tty experience with Stockx recently.
I sold a pair of yeezys and dunks so took them both to my local UPS drop off point. For some technical reason, when i dropped it off, only the e-receipt appeared on my text confirmation for the Yeezys. After a few days, both packages showed on the UPS package was on its way to StockX. I was paid for the Yeezys within a few days. However, after a week, the UPS finally confirmed the dunks had been delivered to StockX. SInce then, i have been in touch with UPS and Stockx. UPS advise they cannot action an investigation as StockX own the label that was sent to deliver the shoes. When i relayed this to Stockx, they refuse to assist with any investigation nor initiate an investigation with UPS. I have since been back to the store who have provided visual confirmation the dunks were scanned and collected by the UPS driver. This happened all back in Aug 2022 and now( Nov 22) StockX are refusing to assist with anything and i am out of pocket.
Has anyone else had an issue similar like this/how did you manage to resolve this?
I'm a goat fan all day... brought 4 pair with no issues
You guys ever consider that postal workers and UPS workers know when a box is coming from Stock-X, and maybe they are looking in the packages and taking what they want as they please? That story where that guy bought Dunks and got Air max sounds like someone did the old Switcharoo somewhere between Stock-X and the destination.
This video came out 3 hours before I bought my first “hype” shoes so I’m definitely using goat and I’m glad that I found this app.
I do the same thing whenever I don't receive a product I file a charge back with my bank as well and its honestly reasonable because if you didn't receive the item and they don't want to refund the money than its a clear reasonable reason.
You should hit on the shady terms & conditions of the “what not” app.
I’ve ordered from StockX more than once & my shoes are legit. 💯🤷🏽♂️
StockX went too far into the rest of hype culture with clothing, accessories, collectibles and NFTs. They dont care about the shoes as much any more, especially when it comes to authenticating
Even gaming consoles
This is why I never use StockX. Heard too many stories like this. Glad you're jumping on the GOAT Hype Train
The fall of stock x is crazy
I just ordered 5 pairs on stockx, hopefully they good, I bought a black light to be sure and im headed to sneakercon san antonio to get them legitchecked.
Also remember, the more bad publicity stockx gets, the better the company gets. especiialy with a lawsuit. They are dotting their i's and crossing their t's right now.
If anything I think with all thats going on their probably the safest right now.
I agree stick to eBay I don’t mess with stock x period and never will they are not going to be a platform in a few years I would recommend if you sell on stock x move away from them
Getting the Air Maxs and not the Mummy’s goes to show they didn’t even look at them, how could they have legit checked them if they didn’t even look at them long enough to notice the mistake.
With the amount of money you spent and then all the other things you've done through their account and they still suspended your account just blows my mind that is absolutely ridiculous I mean you're spending like a Year's worth of wages that people make you know I'm just sneakers like and on the buying aspect and then the back and forth with the selling to them so they can resell them for a profit you're doing that with them too and they suspend your account over this one $200 or whatever it is charge that's ridiculous
Last year I bought a pair of Jordan 4 and the ended up sending me 10 pairs thank God I got my money back and kept the shoes. That I sold back on stockx
Hope you'll get the justice.
Something I’ve experienced a lot lately on these platforms is sellers cancelling on me after the purchase goes through, just to repost the item for 200$ more dollars. I’m unclear of this tactic but I’m currently waiting 3-5 business days for a refund of 500$ on a shoe I cannot even repurchase now because my money is on hold. Very frustrating it’s like the seller is saying, “okay you will pay 400 for this (cancel) let’s try 600 now”.
the wrong shoe thing happened to me once, bought jordan 4's for my girl and they sent me some random ass dunk lows that were worth about half the price. shitty thing is they also sent me the other persons receipt so they completely DOX'd me and another persons information to each other..
yeah. one year later. things have gotten worse than that. even for non delivered parcels, they do everything they can to make sure you don't get a refund. 6 "lost parcels" in a month by the carrier they chose, 2 refunds only. not helping at all with the carrier.. worst experience in my life as a customer. 🤮😭
I totally agree with you and I'm glad you posted this video. I used to buy my shoes with stockX until I had an issue and never got my money back. I'll use Goat or eBay to buy shoes from now on.
I work for a fortune 500 online website as a senior manager in CS. Thats all I'll say. And we ABSOLUTELY put past order history into account. The fact that that account you had purchased 27k and they still just blew you off is crazy. Dont get me wrong, they shouldnt blow ANY customer off. But the fact that didnt give an F about your order history just shows a lack of tenure in the CS world from them.
It seems more common place these days that people are constantly having issues with StockX.
I order 2 years ago from StockX jacket for 700$. They cancel my order and send my money to my old bank account. StockX said that they send money back and they Don’t have it enymore, and my bank told me that they never got enymoney. Noone help me with that and i never seen my 700$ again. Never more …
Ebay
LETS GOOO HARRISON🔥🔥🔥
Crazy that this video was made when it was. Just got a fear of god t shirt and the essentials lettering peeled off like a fridge magnet in 2 wears, no wash. From stock x
Loved the new video format. Was just eager for a warehouse tour, and this video was it. Informative + Entertaining! Keep it up Harrison & Nick! 😍
Thanks for keeping it straight forward, stockx has almost become the place where you can find a lower price, but at this point it comes with so much hassle
Not even lower price. Goat is lower for some shoes now
See that's the worst part about it especially in Blake's you know what happened with him is that you buy a pair of sneakers at a certain price and then all of a sudden they blow up and they're worth double the amount so you you know being the good investor kind of you know know that these sneakers may go up so I'm going to buy them at this price and then you know six months down the line they'll be worth double that now he's out all that profit that he could have made which I'm sure is probably he probably was going to make double the money he put into it at least now he's out all that money there's nothing he can do about that and it's not like stockx is going to refund him for what they're worth now he's going to run refund they're going to get refunded for what he paid you know when he originally bought them so he's out probably 1500 $2,000 that's crazy and people don't understand that aspect of the game and you know that's why a lot of people are in you know doing this stuff to make money and right there it is one aspect of where he's not going to be able to make any money off of them he's actually going to lose money
The employees are the one turning in their old gear in the box and keeping the real items
If u can, grab the AF1 Premium Little Accras. IMO this will be the sleeper sneaks of 2022.
Goat for the win 🔥🔥🔥🔥
Just copped some chunky dunks from goat and got my first hype shoe the Yeezy zebras when they were big good company
I was just about to buy some shoes on StockX too 💀
i just bought a pair a few hours ago💀
@@adionyt any issues ?
@@akatime4713idk yet the shoes will arrive in a few days i will keep you updated
@@akatime4713 they came everything is alr
@@adionyt bet good shit ur the goat
Fakes getting through stockx has been a major cause of the sneaker market crashing. Also, there are people out there who will sell the shoes and scan the label as "abandoned" or "lost in transit" while still having them, and then getting a full refund from Stockx. Shady company, complete bullshit from the start
They definitely regret not refunding you now 😂
Nah they good 💀
Everything u went threw with stockx this happened to me with goat & flight club it’s the nature of the beast but as far as stockx goes it’s been real smooth
Recently had a GOAT sale rejected due to "box damage". Without any photo evidence. I usually would send them to storage at that point and sell them through there. This time- I had them shipped back to me. What I discovered was a box cutter slice through the entire side of the sneaker box. Keep in mind that the sneaker box was completely bubble wrapped. No liability from GOAT's end. No apologies. These 3rd party marketplaces are all the same. Lazy and understaffed. Right now eBay is by far the best. The only major issue is that payment is not automatically taken when an offer is accepted. Buyers are free to send/accept offers with no penalty for not completing purchase. When/if eBay fixes that, they are going to completely take over the sneaker resell market.
so glad this vid came out bc i was gonn order a pair of yeezys of stockx and now i have to find a new place
It's crazy how people in 2017 would wear the StockX tag for validation Nowadays if you get caught with it, you'll get called out for them fufu
You can fill in a chargeback at the bank with the proof you have.
Harrison, stockx has failed at least 3 authentic sneakers I've sent in the last few months. Last pair they failed was a pair of 350 zebras but that's not all. They lost the shipment when they went to return them, FedEx never received them. So stockx decided to refund me HALF of my money because they say they're not authentic. Apparently they think they just make all the rules. Basically they lost my shoes and decided to only refund me half the value.
Bro I’ve always been a GOAT person, before I bought my first “sneakers”, because I felt that it was easier was to navigate , and I like the layout.
Stop trying to scam ppl
GOAT defenitly is the goat of snaker apps, however a MAJOR issue with them is their limited locations, causing people in places outside the US to pay an extra $100 of shipping and taxes on top of the shoes normal price which really sucks...
yez i just decided today to cut them off. I made a purchase over two weeks ago and shipper too over 5 business days to send it out. Red flag. Its been close to two weeks and Stockx hasnt received it at the facility. I've gotten 3 emails with no details of the delay. Already im thinking fraudulent. Lets just say since the two weeks of purchase the items price dramatically dropped. I'd like them to honor a refund. No buyer protection
Buy everything with a CC. You can dispute and get your money back. Never risk your own personal money.
I’m new to sneakers and was going to use stockx but after seeing all these videos on it, I decided to use goat and I am happy with it
I ordered myself a pair of nike dunks and StockX sent me an oversized industrial boot wiper instead. Then suspended my account also for asking for a charge back
If you’re not into buying reps goat is the goat
Just ordered an Air Max zm950 for school, Hope I have no problems. I also live outside of the US
Has anyone here tried flight club? I heard abt it but I haven’t used it yet and don’t hear abt it often. Something that appeals to me is that rn there are no taxes or shipping
It sucks, for sure. It sucks even more for those who trying to grab some sneakers in Europe. StockX is, unfortunately, the only way to get a pair here without paying a huge amount of customs clearance
I love when Harrison says “$1500, great price” lol
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Love yours videos Harri!!! Can you tell my what you think about Klekt for buying sneakers?