I just came back on 06/30/2023, it is a great hotel and most of the staff is friendly, but the hotel needs to step up on cleaning, (I have pictures,) not going there again 😢
Hola! We also had a few issues with the cleaning of the room, the room was also showing signs of wear and tear. Thanks for sharing your experience with the community 🙂
Great review. I have been to royalton in negril jamaica and loved the experience. We are planning on going to punta cana for the holidays. What resort would you guys reccomend? I will going with my 1 year old and 4 year old. A waterpark would be a plus. Thanks
From the ones we've stayed in so far, I think the Lopesan Costa Bavaro would be a great fit for you and your family. Their waterpark is great for kids that age! Make sure you watch our review video of the Lopesan here: ua-cam.com/video/sABi_33ONXo/v-deo.html
Sales people on the beaches no biggie some of the compliments are stupid ….I also think some people are expecting them to kiss there butts and are demanding and what to be pampered but I am here and hate it I will never come here horrible all the bad reviews are 100% on point everything is correct … nitty gritty I will always believe what you report !
The worst. The service was so poor, 72 hours after that experience, I booked a Disney Cruise. Took hours to get our rooms, sheets were dirty and took HOURS to get clean sheets (I had to sleep on the couch), Maintenance was not 24 hours so we were without of air in our room for like 6 hours. We order room service and never get it. We were supposed to get a butler, I still don't know who he/she is. Here is the killer for me: we were at the hibachi/sushi place and I wanted sushi. I was informed by the waiter that I could not get sushi because I was sitting at the hibachi grill. Literally, if I scooted my chair 2 feet to a table I could have sushi area. The worst experience and would not recommend it. The safe issue we had as well.
Here now I thought I would walk in room and be wowed was not . The paint is chipping away off the cabinet with the fridge and a chunk of wood missing off the door wow not liking my room at all rusted legs in desk bathroom door don’t shut rusted handles in shower just a bad run down room I have platinum through hotels I agree with the lady saying run down furniture even in lobby dirty couches nasty I would not sit on one I’m under whelmed so disappointed ruining my time staff is mean nasty bad service
Hi, Shari :) we're not familiar with a celiac friendly diet but from what we could read online, the buffet should have plenty of options like meats, fish, potatoes, vegetables, rice, beans, etc.
Really great content overall! Love the concept that you filter the negative reviews and show your experience for those matters.
I just came back on 06/30/2023, it is a great hotel and most of the staff is friendly, but the hotel needs to step up on cleaning, (I have pictures,) not going there again 😢
Hola! We also had a few issues with the cleaning of the room, the room was also showing signs of wear and tear. Thanks for sharing your experience with the community 🙂
Great review. I have been to royalton in negril jamaica and loved the experience. We are planning on going to punta cana for the holidays. What resort would you guys reccomend? I will going with my 1 year old and 4 year old. A waterpark would be a plus. Thanks
This place will be good for the kids and if you are a Diamond Club you can go to Royalton Splash nearby. Or, you can go big and book Hyatt Ziva.
From the ones we've stayed in so far, I think the Lopesan Costa Bavaro would be a great fit for you and your family. Their waterpark is great for kids that age! Make sure you watch our review video of the Lopesan here: ua-cam.com/video/sABi_33ONXo/v-deo.html
@@tanyanest9194 you actually don’t need to be Diamond to go to the splash park.
Having a hard time deciding for my family with 2 kids 13 and 8 rather to stay at here or barcelo Bávaro palace
Don't do it! You will waste your money. I put my opinion in the main comments. This experience was similiar to everyone in our party.
Sales people on the beaches no biggie some of the compliments are stupid ….I also think some people are expecting them to kiss there butts and are demanding and what to be pampered but I am here and hate it I will never come here horrible all the bad reviews are 100% on point everything is correct … nitty gritty I will always believe what you report !
😋
The worst. The service was so poor, 72 hours after that experience, I booked a Disney Cruise. Took hours to get our rooms, sheets were dirty and took HOURS to get clean sheets (I had to sleep on the couch), Maintenance was not 24 hours so we were without of air in our room for like 6 hours. We order room service and never get it. We were supposed to get a butler, I still don't know who he/she is. Here is the killer for me: we were at the hibachi/sushi place and I wanted sushi. I was informed by the waiter that I could not get sushi because I was sitting at the hibachi grill. Literally, if I scooted my chair 2 feet to a table I could have sushi area. The worst experience and would not recommend it.
The safe issue we had as well.
Thank you so sharing our experience with the community! =)
Great job 👍👍 thank you.
😃
Here now I thought I would walk in room and be wowed was not . The paint is chipping away off the cabinet with the fridge and a chunk of wood missing off the door wow not liking my room at all rusted legs in desk bathroom door don’t shut rusted handles in shower just a bad run down room I have platinum through hotels I agree with the lady saying run down furniture even in lobby dirty couches nasty I would not sit on one I’m under whelmed so disappointed ruining my time staff is mean nasty bad service
How is it for a person who is celiac (GF)
Hi, Shari :) we're not familiar with a celiac friendly diet but from what we could read online, the buffet should have plenty of options like meats, fish, potatoes, vegetables, rice, beans, etc.
Please don’t come here by far the worst resort!
Thank you for adding your voice to the conversation!
I’m there rn and it’s amazing you know Royalton is in the top best 5 resorts right?