Hi Kristin. You'll find all available technical support options for the PIXMA TS702 from within My Canon Account, including additional how-to, troubleshooting videos at: canon.us/account
@@CanonUSASupport I don't have time to set up an account on the Canon website and search around. I've been all over the Canon website already trying to figure it for the past hour. I'm using the bottom tray to print now. Wish it were easier.
I struggled with this for SO long! 1. Push the tools button. Looks like pliers and screwdriver. 2. Under setup menu use the right arrow button to navigate to device settings. Hit ok 3. Under device settings you will see print settings. Hit ok 4 under print settings use the right button to go to paper print position. Hit ok. 5. Under paper print position you can choose cassette(drawer) or rear (top back) hit ok I didn't mess with the numbers. Hope this helps.
Hi, Pilar! If you're experiencing problems with your PIXMA TS9120, our US-based support squad will be happy to help you with it. Take a moment to register your printer at canon.us/account and you'll get access to all of your support options including our toll-free number. Hope to talk to you soon!
Yeah, I know. But it doesn't explain how to get the printer to choose that tray.
Hi Kristin. You'll find all available technical support options for the PIXMA TS702 from within My Canon Account, including additional how-to, troubleshooting videos at: canon.us/account
@@CanonUSASupport I don't have time to set up an account on the Canon website and search around. I've been all over the Canon website already trying to figure it for the past hour. I'm using the bottom tray to print now. Wish it were easier.
I am having the same problem.
I struggled with this for SO long!
1. Push the tools button. Looks like pliers and screwdriver.
2. Under setup menu use the right arrow button to navigate to device settings. Hit ok
3. Under device settings you will see print settings. Hit ok
4 under print settings use the right button to go to paper print position. Hit ok.
5. Under paper print position you can choose cassette(drawer) or rear (top back) hit ok
I didn't mess with the numbers.
Hope this helps.
@@barbaracline9504 Thank you! I found it!
RUBISH CANON PIXMA TS9100
Hi, Pilar! If you're experiencing problems with your PIXMA TS9120, our US-based support squad will be happy to help you with it. Take a moment to register your printer at canon.us/account and you'll get access to all of your support options including our toll-free number.
Hope to talk to you soon!