Thank you so much for this video I had two of the guys from Power show me how to open the windows, but it looked like they did something different I have had my windows 2 years and have not been able to clean them because I couldn't get them open. The men opened the windows but didn't explain to hold the locks at the same time and pull the window down, I just did it and finally I can clean my windows.
Thank you so much for this video! I totally forgot how to wash my double hung windows. I loved the trick you showed to close the top window! I can never reach it and using the trick you showed now I can. This was a very helpful, clear, and great video. Now I can close my windows properly. Many thanks again!
Glad your warranty and service department is backed up by over 6 months to get someone to come look at two of our windows that need simple service. What a joke! You guys do bang up job soliciting, installing and getting the money. Once past that, getting warranty service is a nightmare. Buyer beware.
Only 6 months, I've been waiting 2 years for a replacement window. Two months ago they made an appointment for today to fix the latches that don't align but it looks like a no show
Oooh I was wondering what those things off to the side was. The vent things? We just moved into a new house and it has these windows but I was so confused how they worked lol
I had windows installed Friday and two of them dont close!. I called and have to wait till Nov for them to fix it. that is ridiculous. there must be a big problem with your windows ic you have to wait so long.
My new double hung window has a device that must have been used to keep the window shut during shipping, it is stuck between the locks between the top and bottom window. How do I remove it so that I can open my window?
Your video has helped me figure my existing windows out. Can the bottom window be locked into a position where it is opened a certain amount? Like my kitties to have a little ventilation via screen yet I would love to have the window locked. Hope I have explained correctly.
Thank you so much for this video I had two of the guys from Power show me how to open the windows, but it looked like they did something different I have had my windows 2 years and have not been able to clean them because I couldn't get them open. The men opened the windows but didn't explain to hold the locks at the same time and pull the window down, I just did it and finally I can clean my windows.
Thank you so much for this video! I totally forgot how to wash my double hung windows. I loved the trick you showed to close the top window! I can never reach it and using the trick you showed now I can. This was a very helpful, clear, and great video. Now I can close my windows properly. Many thanks again!
We're so glad you found it useful!
Thank you soooo much for your video!!!
Glad your warranty and service department is backed up by over 6 months to get someone to come look at two of our windows that need simple service. What a joke! You guys do bang up job soliciting, installing and getting the money. Once past that, getting warranty service is a nightmare. Buyer beware.
Only 6 months, I've been waiting 2 years for a replacement window.
Two months ago they made an appointment for today to fix the latches that don't align but it looks like a no show
Thank you!
Oooh I was wondering what those things off to the side was. The vent things? We just moved into a new house and it has these windows but I was so confused how they worked lol
I had windows installed Friday and two of them dont close!. I called and have to wait till Nov for them to fix it. that is ridiculous. there must be a big problem with your windows ic you have to wait so long.
My new double hung window has a device that must have been used to keep the window shut during shipping, it is stuck between the locks between the top and bottom window. How do I remove it so that I can open my window?
Your video has helped me figure my existing windows out. Can the bottom window be locked into a position where it is opened a certain amount? Like my kitties to have a little ventilation via screen yet I would love to have the window locked. Hope I have explained correctly.
Yeah you can you just need to pop up the vent latches to stop the bottom sash from going up any further. @1:45
What about removing the screens?
That seems to be a mystery.
Why doesn't my top sash go down on my new window?