Emotional Intelligence at Work: Why is it Important?

This is not an academic video, where I describe study after study and cite all the research papers. But I will tell you why Emotional Intelligence is important at work and give you an indication of the range of positive benefits of emotional intelligence at work that researchers have identified.
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Overview of Emotional Intelligence
This video is part of course module number 1.4.1
Program 1: Managing Yourself
Course 4: Emotional Intelligence
Section 1: Overview of Emotional Intelligence
Other videos in this section include:
🎬 Introduction to Emotional Intelligence • What is Emotional Inte...
🎬 Howard Gardner: Emotional Intelligence in the Multiple Intelligences Model • Howard Gardner: Emotio...
🎬 Reuven Bar-On: Emotional Quotient (EQ) in Emotional Intelligence • Emotional Quotient (EQ...
🎬 The Daniel Goleman Model of Emotional Intelligence • The Daniel Goleman Mod...
🎬 The Salovey & Mayer Model of Emotional Intelligence • The Salovey & Mayer Mo...
🎬 Critical Assessment of Emotional Intelligence: The Cases For and Against • Critical Assessment of...
= = LESSON NOTES
Correlation does not imply causation
Key Benefits
- Improved Relationships
- Workplace Performance
- Negotiating Skills
- Leadership Efficacy
- Mental health and general well-being
As with all psychology and social science, rigorous controlled and repeatable experimentation is hard to conduct. And demonstrating causation is harder still. However, it seems likely that there will be benefits but, even if there are few or none, there are unlikely to be any downsides.
= = RECOMMENDED EXERCISE
1. Which of these benefits is likely to have the greatest impact on you? (1 MC CPD Points)
2. What other benefits might you expect, for yourself? (2 MC CPD Points)
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= = RECOMMENDED READING
📖 Emotional Intelligence: Why it Can Matter More Than IQ
geni.us/KxAZAZ8
📖 Working with Emotional Intelligence
geni.us/R024Ax
📖 The New Leaders: Transforming the Art of Leadership
geni.us/5ziIw
📖 Emotional Intelligence: Build Strong Social Skills and Improve Your Relationships
geni.us/Xn6BpoK
📖 Emotional Intelligence Pocketbook: Little Exercises for an Intuitive Life
geni.us/Ne8Wz
📖 EQ Applied: The Real-World Guide to Emotional Intelligence
geni.us/XoqvY
⭕️ Links to our book recommendations are affiliated through Amazon and help support our free videos
Managers Need a Basic set of kit to do your job well. Here are my top recommendations: kit.co/MikeClayton/manager-s-... (the links are affiliated)
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= = CHAPTER MARKERS
00:00 - Why Emotional Intelligence is important at work
00:38 - Correlation is not evidence of causation
02:13 - Improved Relationships
02:50 - Workplace Performance
03:20 - Negotiation Skills
04:05 - Leadership Effectiveness
05:34 - Mental health and General wellbeing
06:30 - General life satisfaction
07:01 - Overall conclusion
#ManagementCourses #Emotional Intelligence #EmotionalIntelligenceAtWork

[@ManagementCourses]

I think Emotional Intelligence is a hugely valuable idea. But don't just take my word for it. Why is it so important?

[@ManagementCourses]

By the way... Thank you for watching!
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[@gulseminakcanl4196]

I look forward to your videos on chaos theory and complexity. No one else can explain it better than you

[@ManagementCourses]

Thank you! By coincidence, I studied chaos theory for my undergraduate dissertation! But I am not sure how these topics would fit into the Management Courses topic list.