I have had the HEX+CAN interface since around 2013 and I recently had to recover the laptop running win7 that I use for VCDS. Problem now is when installing the latest version of VCDS (23.11.0) when the "Device Driver Installation Wizard" comes up and click yes and always trust it just says "the drivers are now installing" and after 20 mins it is still there! This has NEVER happened before and I have now tried 5 times of reinstalling to no avail. Question -- where does the wizard place the drivers and can I not just take them from the VCDS folder and copy them into whatever folder the "wizard" is placing them?
My cable used to work back in the day now I have to buy the proprietary interface cable…. This fix ain’t worth that price tag I’m just trying to delete the imobilizer
When i press test after having plugged into the car it says Port status : ok USB library version : 03.02.07 USB driver version : 02.10.00 Interface : not found Why does that happen?
I'm trying to download this on my laptop, it doesn't show the user agreement page, just tells me to read the user agreement, then terminates the installation. No usb equipment plugged in at all
@@zZbrenoZz There is no Bluetooth support. Com ports are for computers that have actual serial ports, a technology that was phased out years ago. But we have some customers using +15 year old computers with serial ports thus the reason the software still supports it.
hola soy de argentina podes aser lo mismo pero con simplo 2024 y otros programas mas qe no los concigo me suscribo asi cuando los subas lo puedo aser gracias
Woaw it was super simple.. Thank you! Cant wait to find the problem at my Leon 1P 1.8 TSI...
Is this program free? , I just have to buy the VCDS scan tool?
when I do tje first test it's ok and car disconected
but when I connect the car
(interface not found).....
what happen ?
same
I'm too. How fix it?
Same problem
Love your product! Best ever! Thank you!
I second this!!! Have had a VagCom for the better part of 15 or so years
do we need the hex v2 or could we buy our own usb to obd?
can you help me . Port Status: OK USB Library Version : 02.02.07 USB Drive Version 02.10.00 interface not found
i'm sure hex v2 is connected
I have the same problem. Did you get it sorted?
Same problem here. Any suggestions?
Same problem here
Mismo problema, desactive antivirus, firewall y nada
I have had the HEX+CAN interface since around 2013 and I recently had to recover the laptop running win7 that I use for VCDS. Problem now is when installing the latest version of VCDS (23.11.0) when the "Device Driver Installation Wizard" comes up and click yes and always trust it just says "the drivers are now installing" and after 20 mins it is still there! This has NEVER happened before and I have now tried 5 times of reinstalling to no avail. Question -- where does the wizard place the drivers and can I not just take them from the VCDS folder and copy them into whatever folder the "wizard" is placing them?
Registered customers can contact us directly for product support: www.ross-tech.com/contact.php
Danke für diese Video
Ich grüße sie von Deutschland 🇩🇪🙋🫡
My cable used to work back in the day now I have to buy the proprietary interface cable…. This fix ain’t worth that price tag I’m just trying to delete the imobilizer
does it work with a generic obd device or we need a specific one?
VCDS only work with our Ross-Tech interfaces.
I've just seen the price of your interface hardware.
You greedy bastards.
so its not free
You should see the price of a shop grade scan tool then😂 these do more for vw audi than a 3k scan tool will. For a lot less
@@kailockhart550 lol greedy mf btw you know any free software to get ?
Hi OK got message after install. And I plug the cable and press test... It's come up interface: Not Found!
Please anyone help with this.
È successa la stessa cosa anche a me, non capisco perché
Will it work with Tactrix openport 2.0 J2534??
When i press test after having plugged into the car it says
Port status : ok
USB library version : 03.02.07
USB driver version : 02.10.00
Interface : not found
Why does that happen?
Ross-Tech customers can contact us directly (phone or email): www.ross-tech.com/contact.php
did you solve it?
Ai rezolvat și mie îmi spune același lucru 😢😢
Me to. Do you solved? @@AlexandruAndrei-dq7ob
Am și eu aceeași problema
Is it available for linux mint?
Sir can you please share buying link of vcds device and cable please help sir
Our website: store.ross-tech.com/shop/cat/VCDS/
Or from a distributor: www.ross-tech.com/distributors.php
Mine won’t communicate with car after updating, says everything is ok after test
www.ross-tech.com/contact.php
I'm trying to download this on my laptop, it doesn't show the user agreement page, just tells me to read the user agreement, then terminates the installation. No usb equipment plugged in at all
Same
Lack of response from Rosstech is a little concerning.
@@herenow2895 I got mine sorted in the end, I had to re install windows to get over the glitch! Working perfectly now
Can I use this cable to tune my car
No, our interfaces (HEX-NET and HEX-V2) are designed specifically for our VCDS software to do diagnostics, not tuning. Regards.
Port status: Ok
Interface: Not found
It also works when doing the LED test, can anyone help me please :(
même problème, as-tu trouver une solution ?
@@killdingue7848 maybe my device was not legitimate, it somewhat worked when using VCDS lite but did not recognise the particular vehicle
does it work for skoda fabia 2001?
How to change km to miles on Volkswagen up 2012 using vcds 23.11.0
You can do that without the software...
bluetooth interfaces?
Our wireless interface, the HEX-NET, uses Wifi.
@@RossTechVCDS I can't use it over bluetooth. when selecting the input port (com3) and performing the test, the software stops responding
@@zZbrenoZz There is no Bluetooth support. Com ports are for computers that have actual serial ports, a technology that was phased out years ago. But we have some customers using +15 year old computers with serial ports thus the reason the software still supports it.
Mine says interface not found
Our customers can call us for free product support. www.ross-tech.com/contact.php
@@RossTechVCDS I acutely got it forgot to download a driver file
hola soy de argentina podes aser lo mismo pero con simplo 2024 y otros programas mas qe no los concigo me suscribo asi cuando los subas lo puedo aser gracias
If you have newer VW DO NOT waste your time . Take it to an honest dealer. Unless you behave a.
Lot of time…
How to install on Linux ubuntu??
You cannot
You can only install with wine but USB will not work
@@osmarponcethekingwhy not usb?
I like vcds software very much. But New Long Coding Helper by Niels Ezerman is big shit.