Is it possible to skip the auto attendant and dial an extension directly? I noticed that when someone dials 234 as an extension, option number 2 answers the call. This happens because after dial 2 from the 234 extensions, the call goes straight to option 2? any advise
With a shortcode - I recommend starting a 4 digit short code. *New Short code (open number) Example# Code - *8601 | Feature - Voicemail Node | Telephone Number - (Name of the Shortcode in Voicemail Pro). Merge (Manager) & make live (VM Pro) and you are good to go. Dial your short code on the phone and check.
You need to make additional true / false statement > Condition editor > add condition > add Calendar > Pick a date (note if it's blank it will not work so the date can be the day before.) | > add compare > Value A = $time | Is = Greater than or equal to | Value B = 12:00pm (the time you want). There are a couple ways to achieve this but this is what i decided to use. If you need help feel free to reach out to me.
I'm sorry, but you are wrong. You could very easily create a true false variable to check for a secondary date and build a Tuesday planner. This would work for the one time of the date in question or to be used in a variable holiday date setup. OYE. bad vid.
Is it possible to skip the auto attendant and dial an extension directly? I noticed that when someone dials 234 as an extension, option number 2 answers the call. This happens because after dial 2 from the 234 extensions, the call goes straight to option 2? any advise
OK but how do you connect it to a module?
With a shortcode - I recommend starting a 4 digit short code. *New Short code (open number) Example# Code - *8601 | Feature - Voicemail Node | Telephone Number - (Name of the Shortcode in Voicemail Pro). Merge (Manager) & make live (VM Pro) and you are good to go. Dial your short code on the phone and check.
How to you set up partial holiday hours? E.G., open until noon on a holiday
You need to make additional true / false statement > Condition editor > add condition > add Calendar > Pick a date (note if it's blank it will not work so the date can be the day before.) | > add compare > Value A = $time | Is = Greater than or equal to | Value B = 12:00pm (the time you want). There are a couple ways to achieve this but this is what i decided to use. If you need help feel free to reach out to me.
How do I setup a ring delay before the Auto attendant answers?
Help me on this one, I don't understand what you are trying to do. You want to ring a phone / group before the AA answers?
I'm sorry, but you are wrong. You could very easily create a true false variable to check for a secondary date and build a Tuesday planner. This would work for the one time of the date in question or to be used in a variable holiday date setup. OYE. bad vid.