NEW | Hilton Cancun All Inclusive Resort | (HONEST Review & Full Tour)

[@tortillamassacre6776]

The ocean wasn't the clearest and room service did take about a hour at the Hilton.
However, the restaurants and staff were pleasant. There were shows every night and dance parties throughout the week that were fun to go to. In the lobby there is a tour office and I recommend booking a trip to Akumal for snorkeling or visiting Isla Mujeres on a catamaran.

[@narapizza]

I would highly recommend to cancel your reservation immediately! My wife and I are here right now and it’s pretty bad. From service to the food and having to make reservations that you can’t always get. The power just went out in the whole resort like 30 minutes ago and still out. We regret booking here and wish we we back to the Dominican Republic Punta Cana secrets cap cana. Accessibility is so bad here. They make you rely on the staff for everything like getting drinks at the buffet. And they take forever to bring your drinks. I finished my food before getting anything to drink.
The pools are extremely small for such a massive resort. It honestly makes no sense. Why have a resort that holds so many people yet you can’t accommodate them accordingly. Btw we just got here on Monday will be stuck here for a total of 12 days unfortunately. Wish we could get our money back and switch resorts like switching a phone service. Save yourself the trouble of going here.
Also we ordered room service which you will have to wait at least 1hr for it to arrive. It took 2hrs for our order to arrive in addition to the 1 hr. So a total of 3hrs when when it came the order was wrong and they dropped it. So had to wait another 30-40 min for our food.
There are so many other things I could talk about.
I wouldn’t want my worst enemy to stay here!!!!!

[@thaoho4619]

I totally agreed

[@FujishiroX]

Pretty much summed up my experience too 😂

[@rebekahwelden2538]

Like wheelchair accessibility is bad?

[@2008babyella]

Thank you!

[@LeeTen8]

did really see the beach. It looks brown in all user photos.

[@rosaliefittery3029]

a few questions. is there a swim up pool bar? Do they serve Budweiser beer. What time is check out

[@user-dv8sw4qm7r]

I'm pretty sure the check out time is 11 AM, I don't think they have a swim up pool bar i'm think it's just a bar next to the pools (this is based of off memory I haven't been there in three years ! )

[@alexleary6183]

A New Hotel In Cancun Mexico 🇲🇽

[@123savedbygrace]

Did they have a place for adults to both listen to music and salsa dance for instance or only watch dancers entertaining on stage?

[@jneptune1540]

Are you getting paid for this review? It was ok but didn’t feel like a “real Cancun resort”. The beach is not perfect for outdoor games

[@goldenboss3114]

"HONEST Review"? As if...