CORRECTIONS / UPDATES: 1. It looks as if I was wrong on the timeline of the $5 Deposit. It's no longer available and I'm really sorry for mentioning it in the video. That is my mistake and I'll try to do better! 2. I forgot to make a last minute fix, but UGreen said that email updates will be added in a later update. 3. I've reached out to UGreen again for clarification on the "warranty void" sticker. Here is the response: "Since the location of the equipment is relatively important if the user disassembles or assembles it, there is a high probability that the equipment will malfunction, so UGREEN has put this label on it to warn users. What we actually want to express is that UGREEN will no longer provide the service for any malfunction or damages resulting from overhaul, modification, or disassembly performed by any agency or individual not authorized by UGREEN. But if the problem has nothing to do with user disassembly, UGREEN will still provide the warranty service."
I wrote my comment 1h before this one.. .so. 1: I hope you... learnt something about dealing with kickstarter project and... "new kids on the block" products, like this NAS family is for uGreen. It's an interesting experience, IMVHO. And if they'll allow you to keep the device with disks for more time (18 months?), maybe could be a interesting idea for videos, about the evolution of the software and the market reach of the "full fledged" (ish) product. It they won't, I question about the marketing commitment and segment wish to... break in. 2: expainding reasoning... I find the reversed fan flow quite strange and not ideal. It works on one hand (fresher air will reduce the heat of SoC and electronics) but on the other hand any kind of rack-oriented hardware works the other way around. You put the device into any "not it" closet? Not an issue. You put in any kind of closed rack space with other devices? Will suck heated air from the back of the rack (and upper venting-holes and fans won't be as effective) 3: kudos for the upgrade layout. It's quite faster than other devices 4: "eeww" for accessing internals. QNAP and Synology are far faster, easier and with less screws/parts to remove for accessing the internals.
"They sent me the product to review" Bro, this is an advertisement. Lying about this is a violation of youtube ToS. Please fix this in a reuploaded video.
@@runed0s86 If it's an advertisement, they sure didn't get their money's worth. Trust me, if a brand wants you to advertise, they wont let you say that their business practices are stupid, that their software is way behind the competition, or that you have trouble recommending it lol.
Hey I have one question, is there any chance that any of you UA-camrs will do a review of the 6-bay variant of this NAS? I'm more interested in knowing the performance of the more powerful unit along with whether or not link aggregation is possible with its dual 10GbE ports. I just find it a bit surprising that UGreen only seems to have sent out this specific 4-bay variant along with the all flash variant for review since there doesn't seem to be a single mention of the 6-bay or other variants anywhere else.
@@Kevin-oj2uoBetter to run UnRAID or OMV on it. TrueNAS is kinda useless without good ECC RAM to enable some of the higher-level features, such as deduplication.
@@KameraShy All they have to do before it officially released is offer a barebone version with no OS and they can avoid a bunch of headaches, reduce their development team and sell products that everyone wants. The majority of people who know what a Network Attached Storage is are the same group of people who like the flexibility of choosing their own software. So all they have to do is undercut the likes of QNAP and Synology and produce a NAS with no OS included. Just stick a UGREEN boot image in the bios and list off a bunch of recommended operating system software from a boot menu for users to choose from and offer no warranty on the software. Better still just offer a OS repo boot menu that also allows us to add our own repos from github. 😅👍 It would be a little dream machine for the tech community. 😜 They could fire a bunch of software developers and save money that way and allow their smaller team to slowly develop a decent OS down the road in the back ground. Maybe just include their OS in their basic bottom of the range models for people who just want something basic. 🤔
@@HardwareHaven Hey can you test a be quiet fan and see how temps and noise levels stack up? This might be an awesome home server. Also, Ugreen should really put BIOS/Boot Menu shortcuts in
But if installing a different OS requires cutting that tape to access the hard drive, will they still honor the hardware warranty? You need to press them on that specific fact and update us with a response please. Don't let them get away with being vague.
@@HardwareHaven so in new york anyways thos stickers are no loger legally binding in any way - like, the courts have said to manufacturers yyyeeeaaa thats not your get out of jail free card so for instance i can shuck a drive and use that drive in a server and the drive itself STILL needs to be warranteed.....in NYS.....no idea about elsewhere
They will definitely get in trouble if they try to enforce the warranty stickers in Europe, in any way. If you see them in a product, don't worry, you can cut right through them without issue.
@@OsX86H3AvY I'm pretty sure shucking a drive does not qualify for continued protection. What you ARE protected for is making your own or third party repairs. Dismantling the device and reusing part of it in a different application is not covered.
To the people saying it's illegal and totally fine to cut through it: Technically yes, but like I said in the video, if UGreen decides to not honor it... what do you do? I am not saying I agree with that. There needs to be more options for consumers to report that behavior with actual concequences. But at least in the US, there aren't really. I only say what I say to try and protect my audience from getting screwed over.
Great review. One thing I noted from another reviewer's video is that you can get the NAS into the UEFI setup by SSHing in and mounting the EFI partition of the preinstalled UGOS SSD, and then rename the EFI folder to something else so the UEFI BIOS doesn't detect it as a bootable drive. Once you reboot you'll automatically be dropped into the setup or any other bootable device you have attached. This seems to resolve the ambiguity in UGREEN's statement about installing a different OS since you don't need to disassemble the NAS and break the warranty sticker, and it's completely reversible if you don't wipe the UGOS SSD.
Sadly the turkey solution which not good enough when out of the box and we still need to manually bypass that thing It will be a nice 4bay+3nvme thing , maybe ugreen consider selling a hardware only version ? I am not interested to the still raw OS ( hell kitchen - it still raw )
It is also technically possible to reboot into UEFI firmware setup from running system, but I don't know if stock UGOS has any commands with that capability. (For example, under systemd, systemctl reboot --firmware-setup will reboot into setup menu, and GRUB bootloader can also do that)
sounds like theyre just saying "pretty please we spent a metric facktun of resources on our OS so PLEASE use OUR OS instead mmkay? these lil NAS boxes are neat, not sure id want that CPU for PVE but for some Docker containers its probably pretty good
At the non-kickstarter price, I'd rather just pick up a Synology if I needed an off the shelf NAS. I don't really think other OS support is that important for that kind of device. I would build something myself in that case. And the way every youtuber and their dog is putting out ad videos for these things is also putting me off the entire company.
A couple things just to clarify: 1. This wasn't sponsored (at least not by UGreen lol) 2. There's no real way for creators to know when other creators are or aren't covering the same topics. UGreen clearly made a big push, but I suggest not being frustrated with creators you like because of it. We don't really know lol.
@@HardwareHaven Sorry, didn't mean to imply that you or any other youtuber is doing anything bad! And your video went into more depth than others, so that's appreciated! But I'm still iffy on the company itself. 😅
For sure! I wouldn't buy it in kickstarter either personally. Also, I would argue I didn't go into depth as much as some others ie: NASCompares and Apalrds Adventures. Worth checking those out!
Under the 1975 Magnuson-Moss Warranty Act, the Feds mandated that you can open your electronics without voiding the warranty, regardless of what the language of your warranty says. Also them requiring a EULA which I guarantee has some clause that it can change at any time. Then they can at a later date state that they can use your data that is on your own file system.
BUT ... the issue then becomes how to force the company to honor the warranty if they just flat out refuse. For small potatoes, that would generally mean state small claims court . However, they may introduce other roadblocks such as the warranty stipulates arbitration in a location far removed from the customer. Those provisions exist in warranties and have been upheld by the courts.
@@benjiro8793 Strange creatures akin to baguette's with frog legs walking about down in the ruins of the old Metro, weird times in the wasteland, for sure....
Phone number - the page had built-in field value check to make sure you entered a Chinese mobile phone number. You didn't miss anything. The phone number collection was for marketing purposes at the least, for advertisements and end up in (the wrong) hands that profit from selling collected contact information at the worst.
This is my first actual NAS so I didn’t know what expect. I really like the hardware. The software is less than impressive. Glad to know that others feel the same way! Thanks verifying my initial thoughts. And thanks for the detailed video.
Due to this Video I backed out of my Kickstarter for the dxp4800 Plus. I hoped for much lower idle power consumption but 25W without Drives is just too much for a modern system. And I don't have very much hope in the software to get something special compared to that from others. Kind of sad that's it not like I hoped, but happy for this video so that I didn't waste my money on it first to find out on my own.
Thanks for the great video. I really wish a newcomer to the NAS market like this simply used an existing open source OS rather than trying to write their own. Supporting all the features that NAS users want is a monumental task and will cost Ugreen a huge amount of money and effort if they want to do it well. If they skipped this step they could pass the savings on to consumers and totally undercut the other players in the market.
I've been procrastinating on getting a NAS for the better part of a decade. Maybe longer actually... What is time anyway? I saw the kickstarter and after spending a few hours watching tons of videos about this I decided to pull the trigger. Clearly their strategy is working haha! Sounds like the hardware is great, the software isn't there yet, but with some effort you can get better software installed. I did leave feedback (along with MANY others) on the Kickstarter about how important it is that third party OS is EASY to install, not just possible. It's hard to say from their response if they're planning on actually making it any easier however since they pretty much gave the same response as in your emails. That being said I work in IT but at home I don't tend to tinker as much any more. If the software works for my use-case by the time I get my hands on it I'll probably just use it as is. It would be a shame for such fantastic hardware to be hobbled by crap software though. I don't think UGreen wants to sink their currently positive reputation over that so fingers crossed!
I live in Shenzhen, China, where this company is located...I myself didn't know that they also have NASes. Wish I had that hardware with Synology's DSM software...
@@kristopherleslie8343 I have xpenology DS 920+ DSM 7.2.2-72806 running at home on an SSD with a pfSense 2.7.2 virtual machine as a router and DS1621xs+ DSM 7.2.1-69057 Update 5 with HDD. Do you think I know what the DSM is?
2:53 This strategy was first done by Creality, I believe, and they still do it til this day despite being one of largest Chinese sellers of 3D printers.
Before the product was being pushed to me, I was wanting to get out of Google one cloud and do a local cloud storage. I plan on spending the money here to not pay monthly to Google. I like having privacy and not being subject to a subscription
I own a fair amount of ugreen stuff and they all work flawlessly. My guess is to wait till a couple of months to see how much has their software matured, but the hardware itself seems quite good already.
IMO the kickstarter campaign made sense, as we know there is a market for NAS, but they couldn’t know ahead of time whether this market would trust a cable and charger company for providing a good quality NAS, except through crowdfunding
I wouldn't worry too much on how many other creators are reviewing it. I feel like the more opinions and reviews on products the better. Also your video was the first one to pop up on my feed, so it is the fist video I have seen. Also.... VFC!
Thanks so much for testing Proxmox -> PCIe passthrough -> TrueNAS [Scale] with this, as I backed the 8-bay model hoping I could use it for that purpose, as I think that hardware is a damn good deal at $899 (plus, every DIY NAS chassis I can find has at least one thing that pisses me off >_>, why can't we just have an 8 bay NAS chassis with a hotswap backplane, fan(s) that are at least 120mm, full mATX support, room for PCIe cards, good ventilation, etc., full ATX power supply support with 8 drives, etc.?). I got the early bird pricing as I heard it was temporary, and I figured if they clammed up about supporting other OS's I could just cancel the pledge, so there wasn't much risk. You testing that makes me feel considerably better about it, so hopefully they send the 8 bay units out to reviewers before launch as I'm really curious about how that hardware tests.
Did you just call warranty void stickers "illegal"? They're only unenforceable as the only method of voiding a warranty. They're not: A) "IlLeGaL" nor are they even disallowed from being a contributing factor to voiding a warranty. The *actual* law states that it moves the burden of proving the customer caused the failure onto the manufacturer. If they open it, see an intact sticker, they can freely give you an expedited replacement. If they open it, see a missing/broken sticker, they are allowed to perform a thorough investigation. Only if they see that a failure *related to and caused by the consumer* can they legally void your warranty. It also allows them a practically-unlimited amount of time to "review" your product before issuing a replacement or refund. What happened was electronics moved under the Magnuson-Moss Warranty Act. The law, originally applied to cars, was meant to allow aftermarket parts and tuning without throwing away the warranty. I.e., if you install a cold air intake, why is the warranty for the... windows, stereo, etc. etc. voided? [how it worked pre-MMWA]. Also, if you modify the exhaust and your engine fails... did the exhaust modification cause it? Probably not (but not always. There are cases of cat disintegration causing massive backpressure, ruining engines.) So, you see... it's much more complex than crying and whining when you see an "illegal" (not illegal) warranty sticker. It doesn't even say "warranty void if removed." "Doing things that are stupid." -> Doing things that make complete and total sense when you understand the context of the law. "If you want to be safe, you could turn off the turbo boost." *STRONG* eyeroll... the CPU is designed to run allllllll day everyday at its junction temperature. If it was "unsafe" to run at that temperature, the temperature.... would... be... lower... ddddduuuuuuuuuuuhhhhhhhhhhhhhhhhhhhhhhh. 22:19: what, exactly, were you confused about in their initial response? It clearly says they'll cover hardware but not software when used that way. 23:00 And, somehow, you're still asking for clarification? Bro, you run their software and their hardware and you get support for both. You run someone else's software, they (OBVIOUSLY AND RIGHTFULLY) tell you to kick rocks, we don't know why your... XYZ container isn't launching on your Ugreen Hackintosh and we're not helping you set environment variables and persistent storage for it. This is in opposition to, say, Realtek or Intel. They'll provide drivers and support for running on Windows 10/11 and Linux. That means it's a *supported* configuration. They'll provide *support* for various Linux distros and Windows that meet the specifications. What other NAS providers provide support for other software? You heavily imply that its an option.
The hardware looks amazing and i was going to pick one up for my first pre built nas but the software really sketched me out. I wish them the best and maybe id pick one up later when it's more polished, but i went with a Synology for now.
An intuitive and user-friendly interface for configuration, management, and monitoring may be provided with the Ugreen NASync DXP4800 Plus, making it easier for users to set up and maintain their NAS system without requiring advanced technical expertise.
The box itself is pretty solid, sure there is lack of features in bios missing. Other thing is the access for the boot drive - its sucks- overall installing truenas nas or proxmox is a decent product. Should be interesting if its come by default with CasaOS.
This has 2 ethernet ports which means you can install pfsense or opnsense and if you have 2 of those you can make 1 as your router and make 2 as your NAS!
Man, that statement from uGreen combined with the specific design choices worries me. "Sure, you're free to install any OS you want on it, but to do that you need to change a flag in the BIOS, which you're locked out of unless every drive is removed from the board, and that's impossible without breaking the warranty seal, so try it."
You can report that warranty sticker to some some government agency, they will find the manufacturer something like $5,000 for every instance. You buy a $100 television....yep! You buy 10 $100 televisions....yup!! If enough people know about that and start doing that, companies will quit putting them on!!
They need to ditch the warranty policy! if the EU can potentially ban apple from sell phones because of the lightning connector the United States should start doing the same thing to foreign corporations
Actually, if UGreen doesn't honor the warranty just because of a ripped warranty sticker, it might cost them more than they wanted to if that person publishes this on social media or even make a UA-cam video out of it. This will give UGreen a lot of bad rep and I'm sure they wouldn't want that... not when they are just starting to get into the NAS market. A lof of us are fed up with Synology's old hardware, expensive prices, and recently... greedy practices where they annoy you with warnings if you don't use their officially branded Synology HDDs, SSDs, etc. That's why a lot of us that uses these NAS'es jumped to UGreen. if UGreen messes this up bad, we will just go back Synology and QNAP as they have superior software or just simply build our own and install TrueNAS or unRAID on it. 😮💨
This does seem like a compelling option versus competitors. I had a QNAP that died and i lost my files because of the proprietary software on said QNAP. And Synology is good for the simplicity but the hardware to value kind of sucks. Just looked at amazon and the DS923+ comes with a dual core ryzen processor and 32gb of DDR4 for almost $1k. Yikes. And with this Ugreen i get a good processor and can upgrade ram because it's not soldered? I'm down
I like it in theory, nice little docker + NAS or even just a decently high speed solution. Needing to remove the existing drive to install a 3rd party OS is a choice... and the last drive being so inaccessible is crazy, I'd get making it a little more out of the way to be safe but that much is insane. It has an uphill battle for the ready made NAS market just with the momentum competition has, but it might be nice for homelabs as is (minus the excess work to modify it)
The kickstarter prices don't seem too bad, but their regular prices make them more expensive than Synology (DS1821+, DS1621+, etc.) , The Asustor AS67 series, the Qnap TS *64 series. I'll pass.
I want a 16 slot version! So you can use 8 HDDs in Raid Z2 and have another 8 slots for migrating to bigger HDDs in a few years easily, without needing a 2nd device! The migration has always been an unneccessarily big PITA because you need to buy a 2nd device each time you grow our of your storage size.. I would prefer lxc container handling to Docker very much, because lxc is useable for normal human beings while Docker is unbearable when leaving the trail of premade templates.
Like all of these firmware based storage solutions, they are fine until they stop producing updated firmware and then your entire network is compromised. Though I really like the NAS companies with lax security themselves who allow their own update servers to become hijacked and become the source of the malware.
I was hoping that the USB-C port would let you plug the NAS into a computer and have it show up as mass storage, but based on the rest of the hardware, I'm guessing that's a no.
@@sunnycloudy1337 Unfortunately, it's not a thing/other brands aren't doing it. Knowing that one of the USB ports on a Raspberry Pi can present itself as mass storage, I did some research on if a DIY solution was possible and the tl;dr was that, yes, it's possible, but would take enough custom development that I dropped the idea.
For a company coming in to a new market where way more situated companies already exist why not let third-party software installations be one of the main selling points, along with their decent build quality and hardware options? QNAP and Synology stubbornness to allow third-party software out of the box is one of the main reasons why so many people lean more towards building their own home lab servers / nas's now days, so their is clearly a market for that sort of thing, so why not corner it? The best way to boost your product, is by winning the hearts and minds of the tech community, if they love it everyone else will follow.
No ECC support? Pass. The RAM may well work fine when the NAS is new, but what about when marginal sticks degrade a few years down the line and begin silently corrupting data you're writing. Seen it before where Btrfs checksums don't match the data on the disk, but its too late by then. At least with ECC you either correct it, or throw an error before writing garbage.
Is there another NAS hardware platform similar to this (4-bay) that can run TrueNAS that you can recommend? I have an old PC running TrueNAS that I want to upgrade to a slicker box like this.
@HardwareHaven what about the security on these? Literally every Synology review video talks about how they're safe from the malwares and how good their software is in spite of having oldie hardware. How does UGreen fair there?
Why does everyone one want VMs and Dockers on a NAS, like do that on your PC and use the NAS as a NAS. The unit looks hot, i'd buying one if the price was right.
i've been watching lots of NAS video and not sure why but almost no one includes a review of mobile app that allows you to upload data from phone to NAS. is it really too much to ask?
The DXP6800 Pro looks promising. Sadly it seems like it hasnt be produced yet, not a single review available. Everyone is testing the DXP4800 Plus. Or are i am missing something?
I'm actually thinking about changing to the 6-bay, but I'm seeing this thing at idle uses 30w to 50w. A 6-bay would use a ridiculous amount of power at idle.
Instead of running Cinebench in a Windows virtual machine, consider running Geekbench, it will run natively on Linux and provide several values, like Single-Core and Multi-Core Score . About this NAS, why did they created their own OS instead of using an existing solution like TrueNAS?
When they offer an OS, they control the support they provide. If you encounter an issue with UGreenOS, they can help you fix it. When you're having an issue with a TrueNAS plugin/app/jail, OMV plugin/configuration etc., they can tell you to kick rocks.
Funny! It said Seagate drives were compatible. I saw 16tb Exos drives on sale for like $250 each. Got my Nas,Dxp4800 plus, plugged them in and got error lights. The SSD cache was recognized and works fine. So when ,if ever, will Ugreen release firmware for Exos, like their Ironwolf line? Or did I waste $1k on drives I can't use??????
Good hardware, poor buggy, insecure, incomplete, beta software, missing many features, Kickstarter pricing is good, RRP is expensive. Totally discriminatory offer, only available to addresses in the US and Germany, good job Ugreen with making the rest of the planet be angry at you. Poor transfer speeds on 10Gb with NVME. HH, it was right there on the screen, only available in the US and Germany.
It started interesting... Although it immediately became not interesting when I saw no truenas installed but instead broken and featureless software (not your fault ofc)... I would never trust and unstable NAS OS with my files.
I will consider these NASes when Ugreen makes it easy to install thrid-party OSes and make it officially supported. No way I'll trust my data to a company that thinks it's reasonable to ask for personal details to run a NAS. This seems to be the standard for Chinese brands, and it's a shame GDPR is only getting US companies to pay fines while companies like Xiaomi (and apparently Ugreen now) just collect crazy amounts of personal data
How does the OEM software handel data integrity in raid? I know Truenas can compair files and serve only the good one, fixing the bad one, but can this do the same out of the box? I ask, because a NAS is not in itself backup, and if the NAS can't tell the raid data is corrupted....
This NAS is Chinese. Remember that. Quality matters and Chinese products are not usually known for build quality. Also they don’t support varying HDD sizes like Synology.
It would be great if there was a new player that manufactures ENTIRELY (including discrete component level parts) in the US or EU or other western countries that have a legal system based on European common law.
Just because of the DSM we are paying premium prices for underpowered and obsolete Synology hardware. Ugreen completely missed the mark by ignoring the software part importance in the NAS equation.
Kaon here, just to mention in general that in the US, Void Warranty Stickers are technically illegal, obviously an unethical business practice that's heavily normalized for honest businesses to know the issue
Especially for a huge company. Plus the prices are exaggerated to then state they are lower. Plus the UI looks like it was made by some first year college students.
hold on they want your phone number during the setup process? Is there a way to skip it? Thats a BIG no no. (Tease days 3rd party can get into your phone with only knowing your phone number)
imagine replacing that boot ssd for a m.2 nvme splitter for 4 nvme drives at 1000mbps speed each. assuming is Gen 3.0 x4 every lane is 1.000Mbps speed.
theory: these were originally pitched as DASes but they realized during the design pprocess that they could capture a larger market with a little extra hardware engineering, but didn't factor in the cost and time required to do NAS software development well, hence the results: an unfinished OS on a decent motherboard inside a very well designed chasis.
given that their single drive caddies are pretty solid it's kind of dissapointing they didn't also release the DAS versions... i bet those would have put yottamaster+terramaster into panic mode.
For me, software is what matter the most. While I might cry and drool about 2.5GBe/10GBe etc (as a Synology customer), I need to be able to trust the hardware and software that is responsible for safeguarding my data. As much as I might want to, I couldn't trust these devices for it, at least not yet. Also, if I'd go for swapping out the SW - well, firstly I don't want to.. I don't want to micromanage another device's software. . and secondly, why not just buy something that's open in the first place. This kind of throws this argument of 3rd party software to the gutter for me.
So, TJ Max has not been a big deal for many many years like it use to be where if you where overclocking and went a bit too high on the temps it would die, now, both AMD and Intel just start pulling back on the clocks/performance if the temp ceiling is being hit, so, say you are humming along at 2GHz and 80C it's fine, but you hit 100C and it pulls back to 1.8GHz or even 1GHz to stay at or below TJ Max. This is also how AMD is doing their newer dynamic overclocking where as long as you stay under a temp threshold it will clock up more until it hits that thermal limit.
This NAS would definitely somethin I would go for.. BUT only available in US and Germany.. it's a kickstarter (you could loose your money!)... and no support 3rd party OS.. (and that's a big one for me) So 3 reasons not to go for this NAS.. Sorry Ugreen And... Why Kickstarter Ugreen? You don't need a Kickstarter!!
Blows my mind that such a small company decide to take on cost and risk of building an OS for it when they could have sold it as a great NAS barebone kit. Seems pretty half baked for what they’re charging now.
I don't know what HE was testing. But the software on the devices is still subterranean! Beta from beta BETA!!! Don't be taken in by the great influencers here! The devices are still light years away from reaching the "big ones" like Synolagy or Qnap.
"because while the software In fairness does work for the most part it's still nowhere near what the competition can offer" is actually a quote from the video. Not sure how you came away from this video with the idea that I was happy with the software haha.
is this going to be available in the UK? I went to the kickstarter to support it but only gives me options for Germany and the us...Thats disappointing :/
CORRECTIONS / UPDATES:
1. It looks as if I was wrong on the timeline of the $5 Deposit. It's no longer available and I'm really sorry for mentioning it in the video. That is my mistake and I'll try to do better!
2. I forgot to make a last minute fix, but UGreen said that email updates will be added in a later update.
3. I've reached out to UGreen again for clarification on the "warranty void" sticker. Here is the response: "Since the location of the equipment is relatively important if the user disassembles or assembles it, there is a high probability that the equipment will malfunction, so UGREEN has put this label on it to warn users. What we actually want to express is that UGREEN will no longer provide the service for any malfunction or damages resulting from overhaul, modification, or disassembly performed by any agency or individual not authorized by UGREEN. But if the problem has nothing to do with user disassembly, UGREEN will still provide the warranty service."
I wrote my comment 1h before this one.. .so.
1: I hope you... learnt something about dealing with kickstarter project and... "new kids on the block" products, like this NAS family is for uGreen. It's an interesting experience, IMVHO. And if they'll allow you to keep the device with disks for more time (18 months?), maybe could be a interesting idea for videos, about the evolution of the software and the market reach of the "full fledged" (ish) product. It they won't, I question about the marketing commitment and segment wish to... break in.
2: expainding reasoning... I find the reversed fan flow quite strange and not ideal. It works on one hand (fresher air will reduce the heat of SoC and electronics) but on the other hand any kind of rack-oriented hardware works the other way around. You put the device into any "not it" closet? Not an issue. You put in any kind of closed rack space with other devices? Will suck heated air from the back of the rack (and upper venting-holes and fans won't be as effective)
3: kudos for the upgrade layout. It's quite faster than other devices
4: "eeww" for accessing internals. QNAP and Synology are far faster, easier and with less screws/parts to remove for accessing the internals.
"They sent me the product to review"
Bro, this is an advertisement. Lying about this is a violation of youtube ToS. Please fix this in a reuploaded video.
@@GsrItalia yeah very weary....once bitten twice shy
@@runed0s86 If it's an advertisement, they sure didn't get their money's worth. Trust me, if a brand wants you to advertise, they wont let you say that their business practices are stupid, that their software is way behind the competition, or that you have trouble recommending it lol.
Hey I have one question, is there any chance that any of you UA-camrs will do a review of the 6-bay variant of this NAS? I'm more interested in knowing the performance of the more powerful unit along with whether or not link aggregation is possible with its dual 10GbE ports. I just find it a bit surprising that UGreen only seems to have sent out this specific 4-bay variant along with the all flash variant for review since there doesn't seem to be a single mention of the 6-bay or other variants anywhere else.
The NAS everybody has seen everywhere in every channel. 😂
I mean it looks awesome if you can install TrueNas
That's true, but the video is absolutely worth it. I was very pleased with it.
@@Kevin-oj2uoBetter to run UnRAID or OMV on it. TrueNAS is kinda useless without good ECC RAM to enable some of the higher-level features, such as deduplication.
It's everywhere. I kind of don't trust this NAS now
@@alexbright7735 They must have dumped a shitload of money on all those reviewers.
Ugreen marketing team put in the work.
Let's hope the development team did too or this won't be a happy ugreen ending
Should have put as much effort into the software. Now it looks like marketing will have to go into damage control.
@@KameraShy All they have to do before it officially released is offer a barebone version with no OS and they can avoid a bunch of headaches, reduce their development team and sell products that everyone wants.
The majority of people who know what a Network Attached Storage is are the same group of people who like the flexibility of choosing their own software. So all they have to do is undercut the likes of QNAP and Synology and produce a NAS with no OS included.
Just stick a UGREEN boot image in the bios and list off a bunch of recommended operating system software from a boot menu for users to choose from and offer no warranty on the software. Better still just offer a OS repo boot menu that also allows us to add our own repos from github. 😅👍
It would be a little dream machine for the tech community. 😜
They could fire a bunch of software developers and save money that way and allow their smaller team to slowly develop a decent OS down the road in the back ground. Maybe just include their OS in their basic bottom of the range models for people who just want something basic. 🤔
Finally someone get it, put a fan as big as it can fit. Tired of 500$+ systems with a 40mm "cheapest I found" fan.
Yeah shes a big gal haha
@@HardwareHaven Hey can you test a be quiet fan and see how temps and noise levels stack up? This might be an awesome home server. Also, Ugreen should really put BIOS/Boot Menu shortcuts in
But if installing a different OS requires cutting that tape to access the hard drive, will they still honor the hardware warranty? You need to press them on that specific fact and update us with a response please. Don't let them get away with being vague.
That's a fair point! I'll see what I can get from them and try to post in a comment/description.
@@HardwareHaven so in new york anyways thos stickers are no loger legally binding in any way - like, the courts have said to manufacturers yyyeeeaaa thats not your get out of jail free card so for instance i can shuck a drive and use that drive in a server and the drive itself STILL needs to be warranteed.....in NYS.....no idea about elsewhere
They will definitely get in trouble if they try to enforce the warranty stickers in Europe, in any way. If you see them in a product, don't worry, you can cut right through them without issue.
@@OsX86H3AvY I'm pretty sure shucking a drive does not qualify for continued protection. What you ARE protected for is making your own or third party repairs. Dismantling the device and reusing part of it in a different application is not covered.
To the people saying it's illegal and totally fine to cut through it:
Technically yes, but like I said in the video, if UGreen decides to not honor it... what do you do? I am not saying I agree with that. There needs to be more options for consumers to report that behavior with actual concequences. But at least in the US, there aren't really. I only say what I say to try and protect my audience from getting screwed over.
UA-cam is FLOODED with Ugreen NAS videos at the moment.
I’m a simple guy. I see Hardware Haven, I click.
Fr
TrueNAS support? Checked.
External power brick? Checked.
Replaceable SSDs? Checked.
Generous ports? Checked.
Proxmox compatibility? Checked.
Sounds worth the price.
Great review. One thing I noted from another reviewer's video is that you can get the NAS into the UEFI setup by SSHing in and mounting the EFI partition of the preinstalled UGOS SSD, and then rename the EFI folder to something else so the UEFI BIOS doesn't detect it as a bootable drive. Once you reboot you'll automatically be dropped into the setup or any other bootable device you have attached. This seems to resolve the ambiguity in UGREEN's statement about installing a different OS since you don't need to disassemble the NAS and break the warranty sticker, and it's completely reversible if you don't wipe the UGOS SSD.
Oh that's smart. Who's video?
@@HardwareHaven Was TwoGuyzTech, towards the end of their video.
Sadly the turkey solution which not good enough when out of the box and we still need to manually bypass that thing
It will be a nice 4bay+3nvme thing , maybe ugreen consider selling a hardware only version ? I am not interested to the still raw OS ( hell kitchen - it still raw )
Oh nice!
It is also technically possible to reboot into UEFI firmware setup from running system, but I don't know if stock UGOS has any commands with that capability.
(For example, under systemd, systemctl reboot --firmware-setup will reboot into setup menu, and GRUB bootloader can also do that)
sounds like theyre just saying "pretty please we spent a metric facktun of resources on our OS so PLEASE use OUR OS instead mmkay? these lil NAS boxes are neat, not sure id want that CPU for PVE but for some Docker containers its probably pretty good
yeah i guess they seem pretty proud of their os
At the non-kickstarter price, I'd rather just pick up a Synology if I needed an off the shelf NAS. I don't really think other OS support is that important for that kind of device. I would build something myself in that case.
And the way every youtuber and their dog is putting out ad videos for these things is also putting me off the entire company.
A couple things just to clarify:
1. This wasn't sponsored (at least not by UGreen lol)
2. There's no real way for creators to know when other creators are or aren't covering the same topics. UGreen clearly made a big push, but I suggest not being frustrated with creators you like because of it. We don't really know lol.
@@HardwareHaven Sorry, didn't mean to imply that you or any other youtuber is doing anything bad! And your video went into more depth than others, so that's appreciated!
But I'm still iffy on the company itself. 😅
For sure! I wouldn't buy it in kickstarter either personally. Also, I would argue I didn't go into depth as much as some others ie: NASCompares and Apalrds Adventures. Worth checking those out!
I have yet to see a positive review of the thing.
If you like to overpay for hardware, sure, go with Synology.
Under the 1975 Magnuson-Moss Warranty Act, the Feds mandated that you can open your electronics without voiding the warranty, regardless of what the language of your warranty says. Also them requiring a EULA which I guarantee has some clause that it can change at any time. Then they can at a later date state that they can use your data that is on your own file system.
BUT ... the issue then becomes how to force the company to honor the warranty if they just flat out refuse. For small potatoes, that would generally mean state small claims court . However, they may introduce other roadblocks such as the warranty stipulates arbitration in a location far removed from the customer. Those provisions exist in warranties and have been upheld by the courts.
They're really not that sophisticated. Just look at the typos in the UI and the ugly font which I explained in my other comment.
Specs look great would only buy if I could replace the os with TrueNas.
not available in EU so we get to pay the full price what a shame
Yeah I didn't realize that until late in the edit. My apologies!
It is available in germany.
It will be shipped to Germany...Germany is part of the EU.
But Germany only. Not everyone live in Germany or US.
@@benjiro8793 Strange creatures akin to baguette's with frog legs walking about down in the ruins of the old Metro, weird times in the wasteland, for sure....
Phone number - the page had built-in field value check to make sure you entered a Chinese mobile phone number. You didn't miss anything. The phone number collection was for marketing purposes at the least, for advertisements and end up in (the wrong) hands that profit from selling collected contact information at the worst.
This is my first actual NAS so I didn’t know what expect. I really like the hardware. The software is less than impressive. Glad to know that others feel the same way! Thanks verifying my initial thoughts. And thanks for the detailed video.
I just purchased. Should have it within a week. How are you liking it?
@@VC_333 it does what I need it to do. I’m seriously considering installing trunas.
Due to this Video I backed out of my Kickstarter for the dxp4800 Plus.
I hoped for much lower idle power consumption but 25W without Drives is just too much for a modern system.
And I don't have very much hope in the software to get something special compared to that from others.
Kind of sad that's it not like I hoped, but happy for this video so that I didn't waste my money on it first to find out on my own.
good! one more unit available for everybody else 👍
It is to note that the kickstarter is only avaiable in the USA and germany. So only about 5% of people can get one right now if they want.
Damn, you're right. That sucks. :(
Thanks for the great video. I really wish a newcomer to the NAS market like this simply used an existing open source OS rather than trying to write their own. Supporting all the features that NAS users want is a monumental task and will cost Ugreen a huge amount of money and effort if they want to do it well. If they skipped this step they could pass the savings on to consumers and totally undercut the other players in the market.
I've been procrastinating on getting a NAS for the better part of a decade. Maybe longer actually... What is time anyway? I saw the kickstarter and after spending a few hours watching tons of videos about this I decided to pull the trigger. Clearly their strategy is working haha! Sounds like the hardware is great, the software isn't there yet, but with some effort you can get better software installed. I did leave feedback (along with MANY others) on the Kickstarter about how important it is that third party OS is EASY to install, not just possible. It's hard to say from their response if they're planning on actually making it any easier however since they pretty much gave the same response as in your emails. That being said I work in IT but at home I don't tend to tinker as much any more. If the software works for my use-case by the time I get my hands on it I'll probably just use it as is. It would be a shame for such fantastic hardware to be hobbled by crap software though. I don't think UGreen wants to sink their currently positive reputation over that so fingers crossed!
I live in Shenzhen, China, where this company is located...I myself didn't know that they also have NASes.
Wish I had that hardware with Synology's DSM software...
You can install DSM on whatever hardware you have. There's a tool for this
@@sebastiankutter3630obviously it’s not production ready but home lab doable.
For Synology DSM is too powerful a processor and not energy efficient enough.
The N100 would be an ideal solution for this system.
@@gudrich DSM is an operating system not a processor lol
@@kristopherleslie8343 I have xpenology DS 920+ DSM 7.2.2-72806 running at home on an SSD with a pfSense 2.7.2 virtual machine as a router and DS1621xs+ DSM 7.2.1-69057 Update 5 with HDD.
Do you think I know what the DSM is?
2:53 This strategy was first done by Creality, I believe, and they still do it til this day despite being one of largest Chinese sellers of 3D printers.
Before the product was being pushed to me, I was wanting to get out of Google one cloud and do a local cloud storage. I plan on spending the money here to not pay monthly to Google. I like having privacy and not being subject to a subscription
I own a fair amount of ugreen stuff and they all work flawlessly. My guess is to wait till a couple of months to see how much has their software matured, but the hardware itself seems quite good already.
IMO the kickstarter campaign made sense, as we know there is a market for NAS, but they couldn’t know ahead of time whether this market would trust a cable and charger company for providing a good quality NAS, except through crowdfunding
I wouldn't worry too much on how many other creators are reviewing it. I feel like the more opinions and reviews on products the better. Also your video was the first one to pop up on my feed, so it is the fist video I have seen.
Also.... VFC!
Thanks so much for testing Proxmox -> PCIe passthrough -> TrueNAS [Scale] with this, as I backed the 8-bay model hoping I could use it for that purpose, as I think that hardware is a damn good deal at $899 (plus, every DIY NAS chassis I can find has at least one thing that pisses me off >_>, why can't we just have an 8 bay NAS chassis with a hotswap backplane, fan(s) that are at least 120mm, full mATX support, room for PCIe cards, good ventilation, etc., full ATX power supply support with 8 drives, etc.?).
I got the early bird pricing as I heard it was temporary, and I figured if they clammed up about supporting other OS's I could just cancel the pledge, so there wasn't much risk. You testing that makes me feel considerably better about it, so hopefully they send the 8 bay units out to reviewers before launch as I'm really curious about how that hardware tests.
The Best NAS that… is not even out yet.
I'd buy this for TrueNAS Scale once it releases in the EU one day
Did you just call warranty void stickers "illegal"? They're only unenforceable as the only method of voiding a warranty.
They're not: A) "IlLeGaL" nor are they even disallowed from being a contributing factor to voiding a warranty.
The *actual* law states that it moves the burden of proving the customer caused the failure onto the manufacturer.
If they open it, see an intact sticker, they can freely give you an expedited replacement.
If they open it, see a missing/broken sticker, they are allowed to perform a thorough investigation. Only if they see that a failure *related to and caused by the consumer* can they legally void your warranty. It also allows them a practically-unlimited amount of time to "review" your product before issuing a replacement or refund.
What happened was electronics moved under the Magnuson-Moss Warranty Act.
The law, originally applied to cars, was meant to allow aftermarket parts and tuning without throwing away the warranty.
I.e., if you install a cold air intake, why is the warranty for the... windows, stereo, etc. etc. voided? [how it worked pre-MMWA].
Also, if you modify the exhaust and your engine fails... did the exhaust modification cause it? Probably not (but not always. There are cases of cat disintegration causing massive backpressure, ruining engines.)
So, you see... it's much more complex than crying and whining when you see an "illegal" (not illegal) warranty sticker.
It doesn't even say "warranty void if removed."
"Doing things that are stupid." -> Doing things that make complete and total sense when you understand the context of the law.
"If you want to be safe, you could turn off the turbo boost." *STRONG* eyeroll... the CPU is designed to run allllllll day everyday at its junction temperature.
If it was "unsafe" to run at that temperature, the temperature.... would... be... lower... ddddduuuuuuuuuuuhhhhhhhhhhhhhhhhhhhhhhh.
22:19: what, exactly, were you confused about in their initial response? It clearly says they'll cover hardware but not software when used that way.
23:00 And, somehow, you're still asking for clarification?
Bro, you run their software and their hardware and you get support for both.
You run someone else's software, they (OBVIOUSLY AND RIGHTFULLY) tell you to kick rocks, we don't know why your... XYZ container isn't launching on your Ugreen Hackintosh and we're not helping you set environment variables and persistent storage for it.
This is in opposition to, say, Realtek or Intel. They'll provide drivers and support for running on Windows 10/11 and Linux.
That means it's a *supported* configuration. They'll provide *support* for various Linux distros and Windows that meet the specifications.
What other NAS providers provide support for other software? You heavily imply that its an option.
Nice shout out to Robbie at nas compares, guy does a lot of good work.
The hardware looks amazing and i was going to pick one up for my first pre built nas but the software really sketched me out. I wish them the best and maybe id pick one up later when it's more polished, but i went with a Synology for now.
Don't blame ya!
An intuitive and user-friendly interface for configuration, management, and monitoring may be provided with the Ugreen NASync DXP4800 Plus, making it easier for users to set up and maintain their NAS system without requiring advanced technical expertise.
"Fixed Metadata" probably is a poorly translated label for the "Pin BTRFS Metadata to cache device(s)", like on Synology NAS's.
The box itself is pretty solid, sure there is lack of features in bios missing. Other thing is the access for the boot drive - its sucks- overall installing truenas nas or proxmox is a decent product. Should be interesting if its come by default with CasaOS.
"best NAS on the market"... that isn't actually yet on the market. UGreen really carpeted youtube.
The software GUI looks like it came from a Linux distro GUI, wonder which distro.
This has 2 ethernet ports which means you can install pfsense or opnsense and if you have 2 of those you can make 1 as your router and make 2 as your NAS!
And lose access to your data AND to your Internet connection at the same time, when it fails or an update goes wrong?
Man, that statement from uGreen combined with the specific design choices worries me. "Sure, you're free to install any OS you want on it, but to do that you need to change a flag in the BIOS, which you're locked out of unless every drive is removed from the board, and that's impossible without breaking the warranty seal, so try it."
You can report that warranty sticker to some some government agency, they will find the manufacturer something like $5,000 for every instance.
You buy a $100 television....yep! You buy 10 $100 televisions....yup!!
If enough people know about that and start doing that, companies will quit putting them on!!
I assume that made it difficult to reach the OS SSD on purpose so that the user is more likely to use their own OS, makes sense.
They need to ditch the warranty policy! if the EU can potentially ban apple from sell phones because of the lightning connector the United States should start doing the same thing to foreign corporations
Actually, if UGreen doesn't honor the warranty just because of a ripped warranty sticker, it might cost them more than they wanted to if that person publishes this on social media or even make a UA-cam video out of it. This will give UGreen a lot of bad rep and I'm sure they wouldn't want that... not when they are just starting to get into the NAS market. A lof of us are fed up with Synology's old hardware, expensive prices, and recently... greedy practices where they annoy you with warnings if you don't use their officially branded Synology HDDs, SSDs, etc. That's why a lot of us that uses these NAS'es jumped to UGreen. if UGreen messes this up bad, we will just go back Synology and QNAP as they have superior software or just simply build our own and install TrueNAS or unRAID on it. 😮💨
Knew it was only a matter of time before these guys reached out to you.
To be fair we've worked together for like 6 months now haha. My video just took longer than many other creators it seems. I guess I'm slow lol
32 views in 20 seconds? Idk man, kinda fell off
Huh?
@@HardwareHavenit’s a meme floating around
Ah, makes sense why I didn't catch on then 😅
Welcome to UA-cam? Nobody knows how it does work... Or even if it works at all... 😂
@hardwarehaven You'd understand once you started wasting your life behind the screeb
This does seem like a compelling option versus competitors. I had a QNAP that died and i lost my files because of the proprietary software on said QNAP. And Synology is good for the simplicity but the hardware to value kind of sucks. Just looked at amazon and the DS923+ comes with a dual core ryzen processor and 32gb of DDR4 for almost $1k. Yikes. And with this Ugreen i get a good processor and can upgrade ram because it's not soldered? I'm down
I like it in theory, nice little docker + NAS or even just a decently high speed solution. Needing to remove the existing drive to install a 3rd party OS is a choice... and the last drive being so inaccessible is crazy, I'd get making it a little more out of the way to be safe but that much is insane. It has an uphill battle for the ready made NAS market just with the momentum competition has, but it might be nice for homelabs as is (minus the excess work to modify it)
The kickstarter prices don't seem too bad, but their regular prices make them more expensive than Synology (DS1821+, DS1621+, etc.) , The Asustor AS67 series, the Qnap TS *64 series. I'll pass.
They should just sell an unloaded version w/ the NVMe and RAM alone - that'd get a lot of people super interested
Too much Ugreen NAS Videos at the moment…
Yeah it's hard for me to control that. I didn't make the video in a day lol
I want a 16 slot version! So you can use 8 HDDs in Raid Z2 and have another 8 slots for migrating to bigger HDDs in a few years easily, without needing a 2nd device! The migration has always been an unneccessarily big PITA because you need to buy a 2nd device each time you grow our of your storage size.. I would prefer lxc container handling to Docker very much, because lxc is useable for normal human beings while Docker is unbearable when leaving the trail of premade templates.
Like all of these firmware based storage solutions, they are fine until they stop producing updated firmware and then your entire network is compromised. Though I really like the NAS companies with lax security themselves who allow their own update servers to become hijacked and become the source of the malware.
My biggest concern. I'll stick with a company like Synology if im going to use a firmware based NAS. We've seen how many CVE's Qnap has.
I was hoping that the USB-C port would let you plug the NAS into a computer and have it show up as mass storage, but based on the rest of the hardware, I'm guessing that's a no.
its a nas, not a das... but would have been nice to be both at the same time. question is, is that a thing? are other brands doing it?
@@sunnycloudy1337 Unfortunately, it's not a thing/other brands aren't doing it.
Knowing that one of the USB ports on a Raspberry Pi can present itself as mass storage, I did some research on if a DIY solution was possible and the tl;dr was that, yes, it's possible, but would take enough custom development that I dropped the idea.
@@questionablecommands9423 so not even synology or qnap, damn, missed opportunity
For a company coming in to a new market where way more situated companies already exist why not let third-party software installations be one of the main selling points, along with their decent build quality and hardware options?
QNAP and Synology stubbornness to allow third-party software out of the box is one of the main reasons why so many people lean more towards building their own home lab servers / nas's now days, so their is clearly a market for that sort of thing, so why not corner it?
The best way to boost your product, is by winning the hearts and minds of the tech community, if they love it everyone else will follow.
No ECC support? Pass. The RAM may well work fine when the NAS is new, but what about when marginal sticks degrade a few years down the line and begin silently corrupting data you're writing. Seen it before where Btrfs checksums don't match the data on the disk, but its too late by then. At least with ECC you either correct it, or throw an error before writing garbage.
Is there another NAS hardware platform similar to this (4-bay) that can run TrueNAS that you can recommend? I have an old PC running TrueNAS that I want to upgrade to a slicker box like this.
@HardwareHaven what about the security on these? Literally every Synology review video talks about how they're safe from the malwares and how good their software is in spite of having oldie hardware.
How does UGreen fair there?
Why does everyone one want VMs and Dockers on a NAS, like do that on your PC and use the NAS as a NAS. The unit looks hot, i'd buying one if the price was right.
i've been watching lots of NAS video and not sure why but almost no one includes a review of mobile app that allows you to upload data from phone to NAS. is it really too much to ask?
I wouldn't touch this awful software, for years....But, if they allow 3rd party OS's to be installed, this will become a go to NAS for many.
The DXP6800 Pro looks promising. Sadly it seems like it hasnt be produced yet, not a single review available. Everyone is testing the DXP4800 Plus. Or are i am missing something?
Nascompares has a review of the one he got at CES. Its the flash storage one.
I'm actually thinking about changing to the 6-bay, but I'm seeing this thing at idle uses 30w to 50w. A 6-bay would use a ridiculous amount of power at idle.
nice new device, but what about reliability (hardware AND software) ? And what about software fidelity/amount?
Maybe some one could make an image of that drive (debian based) so we could start running that os in our virtual environments? :D
Instead of running Cinebench in a Windows virtual machine, consider running Geekbench, it will run natively on Linux and provide several values, like Single-Core and Multi-Core Score .
About this NAS, why did they created their own OS instead of using an existing solution like TrueNAS?
Legal requirements. Using TruNAS on there's requires paying licensing etc
@@mrmotofy Right, it may be included as a paid option when buying the NAS though. And what about an open source software like OpenMediaVault?
When they offer an OS, they control the support they provide.
If you encounter an issue with UGreenOS, they can help you fix it.
When you're having an issue with a TrueNAS plugin/app/jail, OMV plugin/configuration etc., they can tell you to kick rocks.
Funny! It said Seagate drives were compatible. I saw 16tb Exos drives on sale for like $250 each. Got my Nas,Dxp4800 plus, plugged them in and got error lights. The SSD cache was recognized and works fine. So when ,if ever, will Ugreen release firmware for Exos, like their Ironwolf line? Or did I waste $1k on drives I can't use??????
If these were coming out at the crowd funder prices, they'd be a good buy.
Good hardware, poor buggy, insecure, incomplete, beta software, missing many features, Kickstarter pricing is good, RRP is expensive. Totally discriminatory offer, only available to addresses in the US and Germany, good job Ugreen with making the rest of the planet be angry at you. Poor transfer speeds on 10Gb with NVME. HH, it was right there on the screen, only available in the US and Germany.
It started interesting... Although it immediately became not interesting when I saw no truenas installed but instead broken and featureless software (not your fault ofc)... I would never trust and unstable NAS OS with my files.
Well TrueNAS did get installed..? Did you get to that part?
@@HardwareHavenyou probably should have started the video with that, truenas and proxmox, instead of their failed ugos, more like ugly os.
I will consider these NASes when Ugreen makes it easy to install thrid-party OSes and make it officially supported. No way I'll trust my data to a company that thinks it's reasonable to ask for personal details to run a NAS. This seems to be the standard for Chinese brands, and it's a shame GDPR is only getting US companies to pay fines while companies like Xiaomi (and apparently Ugreen now) just collect crazy amounts of personal data
How does the OEM software handel data integrity in raid?
I know Truenas can compair files and serve only the good one, fixing the bad one, but can this do the same out of the box?
I ask, because a NAS is not in itself backup, and if the NAS can't tell the raid data is corrupted....
This NAS is Chinese. Remember that. Quality matters and Chinese products are not usually known for build quality. Also they don’t support varying HDD sizes like Synology.
All I can say is, there are way too many red flags for me, considering this is about something as important as data.
looks good but my wallet disagrees
It would be great if there was a new player that manufactures ENTIRELY (including discrete component level parts) in the US or EU or other western countries that have a legal system based on European common law.
Just because of the DSM we are paying premium prices for underpowered and obsolete Synology hardware. Ugreen completely missed the mark by ignoring the software part importance in the NAS equation.
Kaon here, just to mention in general that in the US, Void Warranty Stickers are technically illegal, obviously an unethical business practice that's heavily normalized for honest businesses to know the issue
I'll be waiting till it comes off Kickstarter. I do not do that ever.
I don't blame ya. Not a fan of crowdfunding myself.
Especially for a huge company. Plus the prices are exaggerated to then state they are lower. Plus the UI looks like it was made by some first year college students.
hold on they want your phone number during the setup process? Is there a way to skip it? Thats a BIG no no. (Tease days 3rd party can get into your phone with only knowing your phone number)
I bought a ugreen battery pack and it was by far the worst of its class. Hopefully their nas is better.
UA-camrs given these units to “review” aka “advertise”
Company is not mature enough. Hardware easy. Software likely unreliable.
Ill pass
Again on Intel processors. These are bad, weak and hot processors. I'll look for something on AMD. Moreover, virtualization on AMD works better.
imagine replacing that boot ssd for a m.2 nvme splitter for 4 nvme drives at 1000mbps speed each. assuming is Gen 3.0 x4 every lane is 1.000Mbps speed.
I was Excited, then you said BTRFS. so unless we can use ZFS or something similar that will actually reattain data long term.. just to much risk.
theory: these were originally pitched as DASes but they realized during the design pprocess that they could capture a larger market with a little extra hardware engineering, but didn't factor in the cost and time required to do NAS software development well, hence the results: an unfinished OS on a decent motherboard inside a very well designed chasis.
given that their single drive caddies are pretty solid it's kind of dissapointing they didn't also release the DAS versions... i bet those would have put yottamaster+terramaster into panic mode.
To me, that ui looks like an angular / material app. I would guess that is just a css issue. :)
I like the hardware 100%
I feel like people who have that kind of money would prefer investing into a more reliable system. If not even truenas is officially supported... idk
For me, software is what matter the most. While I might cry and drool about 2.5GBe/10GBe etc (as a Synology customer), I need to be able to trust the hardware and software that is responsible for safeguarding my data. As much as I might want to, I couldn't trust these devices for it, at least not yet.
Also, if I'd go for swapping out the SW - well, firstly I don't want to.. I don't want to micromanage another device's software. . and secondly, why not just buy something that's open in the first place. This kind of throws this argument of 3rd party software to the gutter for me.
I don't particularly like the idea of the reverse airflow where the air will be blowing in my face. I prefer it to hit the wall. too many screws.
If only you could place this on a shelf or area other than in your lap or with direct line of site...
Not the first time seeing this company marketed on YT this month,,, Must be a big payout marketing campaign.
259$ for a 2 empty slot n100 nas from a big company under kickstarter? are you kidding me?!
BetterFS. That makes so much more sense. I've been calling it ButterFS for so long that I actually forgot what it was supposed to be.
zfs is better 😂
@@sunnycloudy1337 100% agreed
So, TJ Max has not been a big deal for many many years like it use to be where if you where overclocking and went a bit too high on the temps it would die, now, both AMD and Intel just start pulling back on the clocks/performance if the temp ceiling is being hit, so, say you are humming along at 2GHz and 80C it's fine, but you hit 100C and it pulls back to 1.8GHz or even 1GHz to stay at or below TJ Max. This is also how AMD is doing their newer dynamic overclocking where as long as you stay under a temp threshold it will clock up more until it hits that thermal limit.
This NAS would definitely somethin I would go for.. BUT only available in US and Germany.. it's a kickstarter (you could loose your money!)... and no support 3rd party OS.. (and that's a big one for me)
So 3 reasons not to go for this NAS.. Sorry Ugreen
And... Why Kickstarter Ugreen? You don't need a Kickstarter!!
"loose" your money
Illiterates, I swear...
Looks cool, but I'd prefer non-beta sofware to protect my data. Synology is hard to beat.
Blows my mind that such a small company decide to take on cost and risk of building an OS for it when they could have sold it as a great NAS barebone kit. Seems pretty half baked for what they’re charging now.
I don't know what HE was testing. But the software on the devices is still subterranean! Beta from beta BETA!!! Don't be taken in by the great influencers here! The devices are still light years away from reaching the "big ones" like Synolagy or Qnap.
"because while the software In fairness does work for the most part it's still nowhere near what the competition can offer" is actually a quote from the video. Not sure how you came away from this video with the idea that I was happy with the software haha.
doesnt matter for me tbh, the kickstarter is only backed in the USA and germany kinda a bummer.
is this going to be available in the UK? I went to the kickstarter to support it but only gives me options for Germany and the us...Thats disappointing :/
Ive seen this nas in too many places to trust.