Thanks so much for this video. I was about to give up on this phone. I had it for a very long time, but hadn't used it in years. I forgot my password. Now, thanks to you and your video, I can now set the phone up all over again....as if I just got it
This was perfect especially how you explained it so thoroughly. I'm not very computer literate and at 71, I need to watch everything twice to make sure I'm doing it correctly and haven't left anything out. There was another video before yours and though I was able to follow what the other person said, it still left some unanswered questions, though probably not for anyone who is experience with cells and computers, but for me, though I was able to follow everything he said, I watched your video to get some verification to make sure I did it correctly and found your presentation very systematic and thorough. Thank you.
Glad my video helped you out. Thanks for coming back and leaving feedback. It's appreciated. Please subscribe if you want to see more videos like this one.👍😎
Holysmoke!! That took me straight to that hard menu at I did what u said. My phone wasn't the same as yours but the same little green robot showed up. Took about 10 mins but took me right to a "welcome menu" yeah i have a Alcatel one touch. Thanks it's been 2 years now my phone is ... well useable again.
I really liked this phone when I was using it so I don't no why or understand why everyone is saying it's a cheap or generic phone for. I mean it might not have all the lil updated features but hell it's better then a few phones I've seen recently that's came out in my opinion.
Thank you so much. I forgot my password and I tried so many hacks to figure out my password without losing data, but at the end I just went ahead and factor reseted my phone and this video helped a lot.
Quick question. I have this phone and purchased in between getting a new one after my Samsung broke because I really needed a phone, I now would like to either return or sell it. I put 30 days of prepaid service on this phone, but only used about 5 days of it. Will the factory reset remove the remaining days of service I paid for or just the data/apps on the phone?
Just the data/apps on the phone. BTW, if you are planning to sell or return the phone make sure to remove your SIM card and microSD card from the phone for security reasons.
Dang!!! I appreciate your video, clear easy to understand. Read the comments n feedback. Have tried it on my Alcatel u5 with no success. When I press volume up or down simultaneously with power button, it just turn s phone on. I'm trying to unlock from Vodafone in Australia. Isolated and disabled and my usual mobile has died. Any assistance would be greatly appreciated. Thanks
You might be pressing the wrongs buttons, pressing them for to long and/or for to short a time or in the wrong order (make sure you are pressing the Up volume button and not the Down volume button). Also you might have a button/s not working at all (broken button) or the phone is just broken and no longer works. Suggest watching my video and trying it again.
@@nickscomputerfix THANK YOU so much for prompt reply. I'm in tears at your thoughtfulness. Bless YA. Yes watched twice, paused it n repeated your instructions. Currently trying again and again
Great! This looks pleasingly easy. But One Question: Does this reset also unlock the phone from the original subscriber network? (i.e. purchased thru Consumer Cellular but want to use on out-of-country network.)
Thank you for your easy to understand video. This worked on my Alcatel A2. but I advise people to be patient for the reboot to work. You might think it isn't working but it will.
Glad my video helped you out. Your feedback is appreciated. Subscribe if you would like to see more great videos like this one. Click on the Bell icon to get alerts.👍😎
Hi Nick, seems to work well for people but doesn't seem to work for my one touch 990. Tried power and vol up, power and vol down and power and both volumes. Always returns to the lock screen??
You might be pressing the wrong buttons, pressing them for to long and/or for to short a time, to slow, to fast or in the wrong order. Also you might have a button/s not working at all (broken button) or the phone is just broken and no longer works. Suggest watching my video again and trying it again.
Mine keeps going to the lock screen frequently while im trying searching the web. Watching youtube. Using apps. Or doing anything really. Would a hard reset fix this or is it just time for a new phone? Mines a straight talk one btw.
I can't wipedata or anything like that. My volume button are not working. Is it possible to do it from PC (USB Debugging isn't enabled yet)? Thanks for your help.
I think i found a way to get your reset for Alcatel Dawn with my phone when the android screen comes up you have to repress both power plus volume button again and it does come up. We will see how it works
So I have an Alcatel One Touch and it won't turn on and a few seconds later turns off. I bought a new phone but I really want to save all the pictures from that phone. Unfortunately I didn't back it up since I wasn't planning on using it for a long time. I already disconnected and reconnected the battery but still nothing. Is there anything else I can do? Or should I consider these pictures lost forever in time? Thank you.
CAn you unlock a phone like this? Does it have to have a sim card in it and can I use the one already in it and be unlocked? How do you do the new phone set up?
I have a Alcatel Dawn i did what you demoed it shows the android character and no commands but no screen comes up to reprogram the phone so it's kind of useless for me. I went in to developer under settings but it asks for a password i don't have to reset. So i tried 2 ways to reset no go. The phone looks identical to what your showing.
I have a question. I bought a phone off of offer up and when I went to Metro PCS he told me that the device was still active under someones account. He never said it was stolen just still active on someone eles account. So is there anything i can do to deactivate it ? Is there anything I can do at all or am i just screwed?
He is most likely talking about a Google account locked from previous phone owner. Google search for more info using keywords: phone is google account locked
after I did the reset it went to a large start button to input google account credentials. Then, since I had a google account I put those in. It then stated I needed to sync the phone with the previous credentials........ did not go to the welcome screen as seen in your video.
The Google account that Google wants is the previous users/owners of the phone for Google account credentials. Inputting yours will not work. Resetting the phone will not delete or change a Google account. You need to contact the previous owner of the phone or contact Google directly
Nick how to do factory reset using alcatel without the power button not working . I was on the part where its asking for the language selection but can't choose anything due to power button not working. Hope you can help me.
Thank you, Nick. This was just what I needed -- I had some sort of rubbish installed on my Pixi 4 last night and this was the only way I could get rid of it! You are a star ;) !
@@nickscomputerfix only problem with it is i cant get pass the welcome screen says it needs what ever email was used to set up google and i bought the phone secon hand and no way of knowing what it is
Unfortunately, a Google account can not be deleted or erased by hard resetting a phone. Google keeps track of devices through Google user accounts. You need to contact Google or previous phone owner to have Google account reset or deleted.
Question 1 - Can you use the phone for photos without unlocking it (only needed for vacation selfies)? Note: I've heard that the phone comes locked but I didn't know if that meant just the phone service or the entire device. Question 2 - Can WIFI be used without unlocking the phone?
First thing. A Hard Reset will not clear or delete a Google account password/passcode login. You need to contact Google directly or previous owner if you don't have the login pass code. Second: You can use the phone for just photos and just with WiFi if you are not connected or hooked up with a cellular service provider after a Hard Reset.
Thanks so much for this video. I was about to give up on this phone. I had it for a very long time, but hadn't used it in years. I forgot my password. Now, thanks to you and your video, I can now set the phone up all over again....as if I just got it
You're very welcome!
How too ungoogle lock an acatel
This was perfect especially how you explained it so thoroughly. I'm not very computer literate and at 71, I need to watch everything twice to make sure I'm doing it correctly and haven't left anything out. There was another video before yours and though I was able to follow what the other person said, it still left some unanswered questions, though probably not for anyone who is experience with cells and computers, but for me, though I was able to follow everything he said, I watched your video to get some verification to make sure I did it correctly and found your presentation very systematic and thorough. Thank you.
Tiffany
Out of all 5 videos I watched this one worked well and you were understandable
Thanks!
Avesome, I recovered an old device after 4 years it was unused. A big thank you.
Thank you! I forgot my password. Haven't used it for years. 😉
Glad my video helped you out. Thanks for coming back and leaving feedback. It's appreciated. Please subscribe if you want to see more videos like this one.👍😎
Goldipen why did u wink
Hey
I rest my phone but now is asking for the old pattern code And I forgot it I got the blue screen help me please!
SAME! OMG TYSM
Holysmoke!! That took me straight to that hard menu at I did what u said. My phone wasn't the same as yours but the same little green robot showed up. Took about 10 mins but took me right to a "welcome menu" yeah i have a Alcatel one touch. Thanks it's been 2 years now my phone is ... well useable again.
THANK YOU SO MUCH this is the only one that worked for me after i found my phone
Thank you my sister gave me her old phone but she had forgotten her password thank you! You earned my sub and like :)
Thanks for the Like and Sub. It's appreciated.
I was able to reset my Alcatel phone with your instructions. Thanks
I used this as a data wipe for an alcatel raven going back to the store and it worked well, thank you
Does this method unlock the alcatel raven?
Quality tutorial makes sence and shows it properly how too 👌🏻💪🏻
Thank you so much! This is a (momentarily) handdown to my little brother, since he's too young for a GOOD phone.
Awesome! Glad to hear this helped with your hand down phone issue.Thanks for the feedback on your success.
I really liked this phone when I was using it so I don't no why or understand why everyone is saying it's a cheap or generic phone for. I mean it might not have all the lil updated features but hell it's better then a few phones I've seen recently that's came out in my opinion.
TYSM YOU FIXED MY PHONE YOUR A LIFE SAFER SUBBING!
you r such a life saver thank u so much if it wasnt for u i wouldnt know what to do because i forgot my pattern password again THANK U
You made everything clear and easy thank you for your help
Glad to hear that!
I did it and asked me to use my old pattern..I cant remember it neither my secure mail..what can I do?
Thank you so much. I forgot my password and I tried so many hacks to figure out my password without losing data, but at the end I just went ahead and factor reseted my phone and this video helped a lot.
Glad I could help!
Ty, my little sis has been crying and couldn't find her pass lol. So I did this she she agreed
Thankyou! You did such a good demonstration. Best video explanation I’ve sen
Wow, thank you!
Thank you, the Factory Reset worked you did a great job in your demonstration.
Thank you, just what I need. Very clear and simple instructions.
👍
Thank you for putting this video up and UA-cam this video helped me to restart my phone thank you very much.
My daughters phone.. She forgot her pattern lock! Thanks so much for helping on how to figure out how to do a factory reset! 😊
Quick question. I have this phone and purchased in between getting a new one after my Samsung broke because I really needed a phone, I now would like to either return or sell it. I put 30 days of prepaid service on this phone, but only used about 5 days of it. Will the factory reset remove the remaining days of service I paid for or just the data/apps on the phone?
Just the data/apps on the phone. BTW, if you are planning to sell or return the phone make sure to remove your SIM card and microSD card from the phone for security reasons.
Got it. 😊 thank you so much!
Dang!!! I appreciate your video, clear easy to understand. Read the comments n feedback. Have tried it on my Alcatel u5 with no success. When I press volume up or down simultaneously with power button, it just turn s phone on. I'm trying to unlock from Vodafone in Australia. Isolated and disabled and my usual mobile has died. Any assistance would be greatly appreciated. Thanks
You might be pressing the wrongs buttons, pressing them for to long and/or for to short a time or in the wrong order (make sure you are pressing the Up volume button and not the Down volume button). Also you might have a button/s not working at all (broken button) or the phone is just broken and no longer works. Suggest watching my video and trying it again.
@@nickscomputerfix THANK YOU so much for prompt reply. I'm in tears at your thoughtfulness. Bless YA. Yes watched twice, paused it n repeated your instructions. Currently trying again and again
Great! This looks pleasingly easy. But One Question: Does this reset also unlock the phone from the original subscriber network? (i.e. purchased thru Consumer Cellular but want to use on out-of-country network.)
Thank you so much! Found my old Alcatel U3 from yonks ago and wanted to get it back.
Thank you for your easy to understand video. This worked on my Alcatel A2. but I advise people to be patient for the reboot to work. You might think it isn't working but it will.
Glad my video helped you out. Your feedback is appreciated. Subscribe if you would like to see more great videos like this one. Click on the Bell icon to get alerts.👍😎
Hi Nick, seems to work well for people but doesn't seem to work for my one touch 990. Tried power and vol up, power and vol down and power and both volumes. Always returns to the lock screen??
You might be pressing the wrong buttons, pressing them for to long and/or for to short a time, to slow, to fast or in the wrong order. Also you might have a button/s not working at all (broken button) or the phone is just broken and no longer works. Suggest watching my video again and trying it again.
DUDE U SAVED MY LIFEEEE OMG! UR SO AMAZING
👌😎
Tq so much for the video. Very useful for everyone that had phone unlock problem.
this man is a legend
😎👍
I swear
Grate result and simple
Thank u grate service
OMG THANK YOU SO MUCHHHHH I UNLOK MY OLD PHONEEE 😢😭😭😭😭❤❤❤❤❤
Yes thank you 😊🙏🏾☺ 👏🏾
U are the Life saver thank you
Mine keeps going to the lock screen frequently while im trying searching the web. Watching youtube. Using apps. Or doing anything really. Would a hard reset fix this or is it just time for a new phone? Mines a straight talk one btw.
Worked perfectly! Ty!
Great to hear!
Ur video is very useful 👌
I just hard set my friends cell.
Glad my video helped out.
ty very much now in tough situations i dont need to try to figure out my password and can open it quickly
You're the Best! God Bless ya man. :)
I can't wipedata or anything like that. My volume button are not working. Is it possible to do it from PC (USB Debugging isn't enabled yet)? Thanks for your help.
Will it work for any carrier after factory reset? Or only with AT&T?
Will this work on the Alcatel Raven?
It should.
I think i found a way to get your reset for Alcatel Dawn with my phone when the android screen comes up you have to repress both power plus volume button again and it does come up. We will see how it works
THANKS SO MUCH MAN!! I am glad I am able to do this!
So I have an Alcatel One Touch and it won't turn on and a few seconds later turns off. I bought a new phone but I really want to save all the pictures from that phone. Unfortunately I didn't back it up since I wasn't planning on using it for a long time. I already disconnected and reconnected the battery but still nothing. Is there anything else I can do? Or should I consider these pictures lost forever in time? Thank you.
thank you your such a blessing😘
Jorlynn Zackios help us
thanks so much your the best
I get free electronics. Was a donated phone I got and it reset just fine. Thanks
You are so awesome I got locked out of my phone and this helped me a lot
Thank you so much, worked for me 👍🙏
CAn you unlock a phone like this? Does it have to have a sim card in it and can I use the one already in it and be unlocked? How do you do the new phone set up?
My phone is not allowing me to get pass the welcome screen after reset
tuck hack g charge tout jounen
Same yaaar
Very clear and helpful, Thanks Nick
👍
I have a Alcatel Dawn i did what you demoed it shows the android character and no commands but no screen comes up to reprogram the phone so it's kind of useless for me. I went in to developer under settings but it asks for a password i don't have to reset. So i tried 2 ways to reset no go. The phone looks identical to what your showing.
Life saver Man !!!
Thank you so much u helped me like a lot fixing Ma sons phone
Thank you. I do appreciate this video, as it was quite helpful.
You're a life saver!!!!!
You're a lifesaver, thanks!
Glad it helped!
Thanks you saved me embarrassment I had forgotten how to restore
this video actually works
very helpful thank you
Thank you sooooooooooo much 😊😊😊😊😊😊😊😊😊😊
I have a question. I bought a phone off of offer up and when I went to Metro PCS he told me that the device was still active under someones account. He never said it was stolen just still active on someone eles account. So is there anything i can do to deactivate it ? Is there anything I can do at all or am i just screwed?
He is most likely talking about a Google account locked from previous phone owner. Google search for more info using keywords: phone is google account locked
Thanks it's work thanks very much
I have a phone like that and i just want to say thank you that helped me alot
Glad my video was able to help you out. Thanks for your feedback.
Super relatable loved it
Wow honestly ty now my daughter can use this phone to play with at home lol
Can it work with Alcatel 1B? Any ideas?
after I did the reset it went to a large start button to input google account credentials. Then, since I had a google account I put those in. It then stated I needed to sync the phone with the previous credentials........ did not go to the welcome screen as seen in your video.
The Google account that Google wants is the previous users/owners of the phone for Google account credentials. Inputting yours will not work. Resetting the phone will not delete or change a Google account. You need to contact the previous owner of the phone or contact Google directly
Thanks for all your help I
This work very good
Omg ur a blessing from god literally
Hi, would this help if my phone is refusing to update my software? And would doing this erase all my stuff?
Yes it will erase all your stuff it is basically resetting it back to when you got it out of the box
Good job..and thank you very much.👌
Thank's my friend :)
Thanks Fam 💯💯
Please! Reply, I need to know how long to hold it, because it'll just repower back on!
about 3 sec.
H
Do you have the remove the old Simcard
Omg thx u saved my life I'm so glad u made this vid
Nick how to do factory reset using alcatel without the power button not working . I was on the part where its asking for the language selection but can't choose anything due to power button not working. Hope you can help me.
It's quite impressive that you can just hard reset a phone without a password
Thank you so much . Very clear and quick.
He helped my phone so happy
Thanks i had a lot of viruses but now is ok
What you were watching lol
@@christinalomax1137 you mean how did I watched it is used my tablet and I had more than 5 big games
Aww
Thank you, Nick. This was just what I needed -- I had some sort of rubbish installed on my Pixi 4 last night and this was the only way I could get rid of it! You are a star ;) !
you just saved me money thanks
👌😎
@@nickscomputerfix only problem with it is i cant get pass the welcome screen says it needs what ever email was used to set up google and i bought the phone secon hand and no way of knowing what it is
Unfortunately, a Google account can not be deleted or erased by hard resetting a phone. Google keeps track of devices through Google user accounts. You need to contact Google or previous phone owner to have Google account reset or deleted.
The for all your help
Question 1 - Can you use the phone for photos without unlocking it (only needed for vacation selfies)? Note: I've heard that the phone comes locked but I didn't know if that meant just the phone service or the entire device. Question 2 - Can WIFI be used without unlocking the phone?
First thing. A Hard Reset will not clear or delete a Google account password/passcode login. You need to contact Google directly or previous owner if you don't have the login pass code. Second: You can use the phone for just photos and just with WiFi if you are not connected or hooked up with a cellular service provider after a Hard Reset.
i did exactly what you said to do but in the start up it asks me for the email again
thanks man, my phone got ran over, had to go back to this one
👌😎
realy good details and it worked
Thanks for helping me
Happy to help
thanks for helping us😃😃😃😃😃😃😃😃
Thanks. Very helpful!!!
😎👍 Thanks for the comment. Glad my video helped you out.
Thanks for helping. It workerd 😊🤗
Thanks for sharing.😊
that was great broo
Thanks
Thanks I needed that I forgot my password accidently so thanks 🤣🤣🤣🤣
mj gamer sameee ugh
mj gamer same
Same
Does it save the pictures ?
Magic factory reset is everything gone
this helped me set up a phone for my mother...hope she knows how to use it lol!!
Dude your the best
Thanks.
Hello does this unlock the phone where i can use any sim card?
Thank very2 much it work my own try Alcatel phone thank so much god bless u
👌😎