Hello, We want to assure you that our team is actively working on a new update for iOS to address this issue. It should be released within the next 24 hours. In the meantime, you should be able to update the device with an Android mobile device. We appreciate your patience and understanding as we strive to resolve this matter promptly. Thank you.
your update has ruined my headPLUS. It is now stuck in an endless "you can skip this update"-update.. The update starts automatically when I try to connect to the device. Then when it's done updating the app prompts me to "reset" the device, but the headPLUS doesn't have a reset button and resetting the phone does nothing. When I click okay, or restart the headPLUS, or restart the phone, the cycle repeats...
Hey Jonas, We want to assure you that our team is actively working on a new update to address this issue. It should be released within the next 24 hours. We appreciate your patience and understanding as we strive to resolve this matter promptly.
Dün yaptığım güncellemeden sonra headPlus sürekli güncelleme istiyor ve slider ile beraber uygulamada beraber aktive olmuyor. Lütfen çok acil ilgilenin. yada düzeltmeler yapılana kadar eski uygulamadan devam etme imkanını tanıyınız.
Hello, We regret to inform you that shipping services to Russia are unavailable. For a detailed overview of all the countries we do offer shipping to, please visit our website at edel.kr/ship. Thank you for understanding.
Stupid edelkrone product. Advertised as can be moved using hand. But my sliderplus gear loose only after use using it for 1 project. Now it stutters and become unusable.
Thank you for continually improving your user experience!
Siz adamın dibisiniz,siz değer kelimesinin vücut bulmuş halisiniz🔥♥️🧿
Is this for all versions of the HeadPLUS? I have the first version and just want to make sure this update applies!
Have you found any info on this? Its really annoying that they didn't really clarify this.
@@fatheadmediapro Yes, it works for all versions!
Does any body else having trouble with the new upgrade? I did the upgrade several times and it keep asking me for the upgrade.
Same here. The update reminder goes on a loop, can't even skip update to use the HeadPlus on it's own or grouped.
Same issue here. My HeadPLUS is showing firmware 0.0 but the radio firmware is up to date at 0.32
Hello,
We want to assure you that our team is actively working on a new update for iOS to address this issue. It should be released within the next 24 hours. In the meantime, you should be able to update the device with an Android mobile device.
We appreciate your patience and understanding as we strive to resolve this matter promptly.
Thank you.
your update has ruined my headPLUS. It is now stuck in an endless "you can skip this update"-update.. The update starts automatically when I try to connect to the device. Then when it's done updating the app prompts me to "reset" the device, but the headPLUS doesn't have a reset button and resetting the phone does nothing. When I click okay, or restart the headPLUS, or restart the phone, the cycle repeats...
Hey Jonas,
We want to assure you that our team is actively working on a new update to address this issue. It should be released within the next 24 hours. We appreciate your patience and understanding as we strive to resolve this matter promptly.
@@edelkrone.official amazing customer support! thanks for the quick response both here and on official support channels(email)
Did you ever get this fixed? The update looks interesting but it's not worth bricking my unit...
@@maxdoes_ Hello,
Yes! It has been fixed. If you encounter any issues, please reach out to support@edelkrone.com and our team will assist you.
안드로이드 휴대폰 사용자입니다.
아직 해당 업데이트가 이뤄지지는 않고 있습니다.
지금 상태로 짐작을 해보자면,
아직은 공식적으로 어플리케이션 및 헤드플러스 펌웨어의 업데이트가 이뤄진 것은 아니지요 ?
Does it work with all Versions of the Headplus? Also v1?
Yes!
Dün yaptığım güncellemeden sonra headPlus sürekli güncelleme istiyor ve slider ile beraber uygulamada beraber aktive olmuyor. Lütfen çok acil ilgilenin. yada düzeltmeler yapılana kadar eski uygulamadan devam etme imkanını tanıyınız.
Merhaba, support@edelkrone.com adresinden destek ekibimize ulaşırsanız, memnuniyetle yardımcı olacaklardır.
Hi. How can I get your products in Russia? Do you ship to Russia?
Hello,
We regret to inform you that shipping services to Russia are unavailable. For a detailed overview of all the countries we do offer shipping to, please visit our website at edel.kr/ship.
Thank you for understanding.
Stupid edelkrone product. Advertised as can be moved using hand. But my sliderplus gear loose only after use using it for 1 project. Now it stutters and become unusable.