Sad that the 'embattled sister' was too lazy to find out how to pay her bill. Giving props to the officer is excusing and covering for the lazy woman. Can't even hold those accountable in a firggen comment section, always giving cover to the guilty party.
@cup_cuppy_cuppers5817 Do you have ZERO empathy for their plight? They are both in a terrible position. The one sister has mental problems and the other has the burden to help her. I WAS THAT SISTER and my sisters stepped up for me. You call it laziness when it is probably just exhaustion from dealing with her sister's issues.
@@DemonsSister - Whether I'm empathetic or not is wholly irrelevant. She didn't pay her bills because she didn't know how. That's a crock of sh*t. It's incredibly easy to find out how and where one can pay their utility bill. She didn't do her due diligence, that's on her and doesn't warrant sympathy or empathy.
That's crazy, I watched 2 minutes of it and had to turn it off because the female officers seem to be making problems worse, she kept over talking staff that had actually called and belittling them by acting like they did the wrong thing by pushing the emergency button. Of course they know it's for holdups, that's why they pushed it! They want the police to hurry up and get there. It doesn't literally mean that somebody's got a gun pointed at them. It means that they need help immediately because they feel threatened. Just like in a bank, the person doesn't actually have to say this is a robbery, they can make veiled threats and show a weapon and you can press the button. Even if an unruly customer begins threatening staff, they could also press the button.
10:33 like this, this is so unnecessary! I work with homeless patients who are hard of hearing often, one lady talks just like this. And she doesn't think that anything is wrong with it because she's hard of hearing. The woman is not screaming. That officer is a POS. She's gaslighting this woman. I knew that she was a narcissist when I first started hearing her poor attitude. She's one of those people that always needs to be right.
10:53 And now she's saying that this woman is threatening her when she's not threatening her in the slightest, she's not making a physical threat, she's making a legal statement saying if you shut my power off again, I will be forced to get an attorney. That's not a threat. That is a legal statement.
What kind of hippie are you lol You're tripping dude. I'm 45 years old I've been protesting and working doing homeless outreach and activism since 1994. I've seen cops of all manners and likes and this one is right in the middle, I wouldn't say she's completely crappy but she's definitely not a good one.
Life is hard even when you're reasonably sane. When the mind distorts perceptions just walking around is painful. There is obviously a long history behind this. Lots of heroes here. Even the utility company workers did as much as they could to be helpful. That officer made my day. Kindness is powerful.
Most officers would have just arrested her holding up court resources. This type of officer is what police departments need more of. She’s appreciated & I hope her department shows her that appreciation.
@@potterhead338 When the person with the disability refuses to see a doctor and take medication because "There's nothing wrong with me. YOU'RE all crazy" and doesn't see the irony of her statement, then weeps because she had only 3-4 friends by the end of her life, welll, I just hope she's at peace now.
A guarantor is a person or entity that agrees to take on the financial obligations of another party if that party can't fulfill their obligations. In this case, this julie on the phone has taken on the responsibilities of making sure that person standing in front of the police, that her bills are paid and paid on time. Apparently, julie has not been doing her job correctly and is messing over the one screaming. She's had so many late fees and other things done to her that they've increased her deposit to well over four hundred bucks and all because of julie messing things up from what I can understand. Even julie is admitting that she doesn't understand why all the fees and stuff have been put onto the bill, but that just means she's full of it.
That's when I snapped and I turned off the video. I can't stand narcissistic always got to be right people. So I jump to the comments and everybody's glazing her butth0le? She's a POS on a power trip he keeps telling an elderly woman with hearing issues and cognitive decline, which is quite obvious to me and I've only watched a second of it, to be quiet and to talk lower?! I heard the woman say she wasn't even aware that she was talking loud, I was like you got to be kidding me?! this cop is a POS.
24:08 This is the best part of the video, it doesn't mean that she's outstanding. It means that she's putting on a show in front of the two handsome officers that are standing next to her, so she has to come off as the compassionate mother. But as soon as those two men are gone, her tone of voice changes. Listen to how fake the female officer's tone of suddenly became! It reminds me so much of growing up with my mom, when she pick up the phone that tone of voice would be on, as soon as the phone call would end it would be back to the regular program. I always thought it was weird why my mom behaved so differently when we were by ourselves versus when we were in front of people in public. I say in front of, cuz we never did anything with any other people growing up, it was not the funnest childhood for me as far as that's concerned.
Except she doesn't realize that this person is elderly, probably has some type of cognitive decline, definitely is hard of hearing. I bet that woman doesn't even realize she's hard of hearing. I deal with people like that in the homeless and senior community regularly. Part of my role is referring people to outside resources, and I'm constantly making referrals to primary care physicians for these seniors to just get a basic hearing test! You would think it would be offered by doctors on their annual checkup, but sadly, a lot of seniors don't even go for that.
This female officer is surely a very kind and patient woman. She calm down the screamer woman in the utility company and even fixed the problem. EXCELLENT police officer. 👍🏼👍🏼👍🏼👍🏼👍🏼💕
That was an excellent officer, she went way above what is usual. Very patient and kind but also not putting up with nonsense. Dealing with challenging people can be exhausting. The sister is dealing well with things, looking after her sister. 😊
We need more cops like this in woman. She is so kind of others problems and truly serving and protecting. Any other cop would have arrested her and said “disorderly conduct”
I feel so bad for Julie. Having to deal with an angry toddler all the time, it’s no wonder she doesn’t have a mobile - she would probably call Julie every 5 minutes.
She said her sister is autistic, so that explains a lot of it. A lot of her emotional control and executive functioning control are impaired by her disability…she doesn’t function the same way we do.
I’ll never understand people like you who make fun of others who are clearly mentally “deficient”, it’s not funny to demean them and put them in the corner. They suffer enough without you making jokes, saying that no one wants them around.
That woman is just a bully. I can’t believe how she spoke to her sister after she is bending over backwards to help her. No mental illness, just mean. That cop showed a huge amount of patients, she’s either a great mom or will make a great mom!!
But you see her mental illness tells her that she’s doing nothing wrong and everyone else is. She is on disability so she definitely has something going on. Someone else mentioned she was autistic but I missed that I think. Different thought processes and an inability to read social cues can cause a lot of problems. Julie said that the therapist was working on getting her to take care of her bills herself and Julie reminded her that the electric bill was due. This wasn’t the first time she had blown off paying the bill and getting shut off but as you could see from her point of view it wasn’t her fault they shut the power off. It doesn’t seem to be clicking with her that if you don’t pay the bill they shut it off and that it’s your own fault. She’s mad that they are penalizing her for not paying her bill by holding an ever growing deposit. THEY are the bad guys here and Julie is on their side. Just let her see what a court appointed guardian would be like.
“Its a hold up alarm” “Its a hold up alarm” “Thats actually a hold up alarm” “Its a hold up alarm” “Its a hold up alarm” “Thats actually a hold up alarm” “Its a hold up alarm” “Its a hold up alarm” “Thats actually a hold up alarm” “Its a hold up alarm” “Its a hold up alarm” “Thats actually a hold up alarm”
I feel a lot of sympathy for this lady's sister. She shouldn't have to be her sisters keeper like this. There should be a better support system for the disabled lady so her sister doesn't have to carry the burden
@@georgiagem7689what a terrible burden to place on her. It’s obvious that the disabled sister resents her sister being in charge of her money. The mother should have had a guardian appointed by the court to handle the money.
And this is why it is important for women to be part of the police force because I've seen quite a few instances where they have effectively deescalated situations where some men wouldn't remain so calm and helpful. Not saying that men can't be, but this is why sometimes a nurturing caring approach can also get good results.
Yea. What makes me sad is people think this is some kind of super rare occurrence when the fact of the matter is it's far more common than people realize. We are force fed all the negative encounters because it's what brings in the views, likes and money. I've encountered so many people on this very platform that swear that this rarely happens because all they get in their feed is the negative videos and insist that the good videos like this don't even exist. It's very sad. MSM and social media platforms are very good at creating false narratives and making people believe it's reality.
Police are always going above and beyond. This includes arresting people who are a danger to the community which many people don't understand. They just see it as authoritarianism.
This is true community policing this wonderful police officer is keeping this from happening again and helping the citizens in her community Honestly, I have no doubt they have been very difficult for that sister to work with to set up autopay.
This officer is a godsend. Social services should be doing this instead of her but this woman lucked out that she went to this call. A lot of people kind of dropped the ball here but this officer was able to take care of it all. Of course she knew that you have to go up the ladder to find an employee that has the ability and knowledge to assist the customer. Evidently the requirements for setting up auto pay have changed since the last time she asked about it and someone knew what to do and who to have approve things.
It could just be lack of tech skills or the way the utility company is set up...some towns websites are still stuck in 2002. The fact that they are still asking for a check makes me think their website is outdated...do people even write checks anymore
The officer did what the employees should of done. People aren't problem solvers anymore they just look at you like.. Theres nuttin i can do lady. I don't blame the lady for being angry. Can you imagine getting older and trying to jump thru online hoops to get anything accomplished? It's sad.
@@gillowejr8393well her sister explained that she has a mental disability and that her therapist is working with her to try and get her to be responsible for paying her bills. She still has quite a ways to go obviously. She also needs to work on impulse control. Why they have waited this long to address this behavior is unclear but evidently their late mother took care of her finances before.
I just LOVE this officer, staff, and the Sister who are really and truly kind-hearted and reasonable people who don’t shirk any responsibility or blame others for any thing they didn’t know or may have done. Warms my heart to see this!! One of the best examples of Integrity and compassion I’ve seen!
The fact that her sister knew and understood why the cops were calling her sister says a lot about her sister and their dynamic. Kind of sounds like her sister has dealt with this Love sunshine a lot in public and at home.
This cop went above and beyond. Very troubled woman who showed her true color at the very end. When the cop has to say "Don't cry" - Theres something more going on and dealing with trying to keep your billls paid can weigh on you. She was directing her anger at the wrong people.
I thought when the employee was saying "she got disconnected again" that she meant mentally disconnected, then I realized she meant her power had been disconnected!
I know this lady is off her rocker, but the guarantor saying that she doesn't know how to set up auto pay is a bit suspicious to me because she could just ask someone. Had her lights not been cut off she wouldn't be down there going cuckoo for cocoa puffs.
@@jenanderson5255I think you are very correct. Julie said she told her that she needed to get that bill paid but she didn’t go down there until the power was shut off and then was blaming the power company. I know that for several bills that I put on auto pay I had to send a voided check but now they just ask for the routing and account number. She may not have gotten an employee that was senior enough to know that there were ways that they could accommodate her even without checks. Goodness knows she certainly didn’t like the way it was set up now.
The therapist wants her to take responsibility for paying her own bills. Her sister reminds her but she doesn't do it. Then it gets turned off and she blames everyone else.
That wonderful police officer went SOOOO above & beyond the call of duty... that's for sure 😃 I feel horrible for Juliet, the sister. You could hear the exhaustion and frustration in her voice. I hope everything turns out okay.
The police officer understood there was a mental health issue. She assisted to resolve issue. That’s what a police officer is supposed to do. You go girl!
Yessss! This is the ideal officer! She speaks in a calm but firm tone. She clearly articulates the problematic behavior, and goes above and beyond to find a solution. Too many times I've seen officers escalate these types of situations. It's so refreshing to see such an honorable public servant! We only need about 500000 more like her.
No, no that’s actually a holdup alarm, it’s a hold up alarm, no it’s a hold up alarm, Yeah, that’s a hold up alarm, no it’s a hold up alarm. That’s actually a hold up alarm.
I feel bad for the sister. Having been in somewhat similar circumstances, except with my mother, I know how frustrating it is to help someone out when they don't understand what you are doing or why. I would be so frustrated I would want to give up any responsibility, yet know that that would only make it worse.
No arrest, no assault just simply doing a amazing job to the female officer. She was claiming the situation and found the problem and got a hug at the end. 🥰
if she is an accountant I am a nuclear physicist - she is not responsible enough to handle a bank account on her own for obvious reasons - poor sis is overwhelmed with her shenanigans
I get she's frustrated, but if the woman hadn't thrown a tantrum, she probably could have done what the cop did. Loved the female cop, controlled the woman, calmed her down and dealt with the problem.
When people complain about female officers, I bring up situations like this. Men ‘tend’ to be better at hand to hand combat, women tend to be better at sorting out stories, calming situations, sorting out difficult situations.
God bless this officer. Her de-escalation and problem solving is beyond reproach. Police have a lot more important issues to deal with, but they take the time to deal with issues like this as well, because most of them are good people who want to improve their community. I think that I heard she was a Sargent, and she clearly earned that. I see the Corporal just smiling
Not really. She is supposed to be learning to take care of her bills herself and her sister reminds her to pay the bill but she doesn’t do it. She doesn’t want Julie in charge of her money but she is not capable of doing it herself yet. Without checks for the account it makes it much more difficult to get her bills paid. I don’t think she lets Julie know that she doesn’t pay the bill until after it gets shut off and then she’s mad because no one took care of it for her. She really needs to be a little more grateful that her sister is doing all that she does for her now. She could always have a court appointed guarantor overseeing everything and that might change things she doesn’t really want to have changed. I know someone who has a payee for her SSDI and whenever she doesn’t like what this woman does she always says she is going to have her removed but she can’t without having someone else willing to do it. This is at least the second one she has had. The last one quit because of the way she has treated them. It isn’t easy to balance what the person needs and what they think they need with the income they have. I certainly couldn’t do that for someone else unless it was strictly a business arrangement and I had no other contact with them.
Wow, the officer did a stellar job of de-escalating, and then actually solving the issue, huge props. That's genuine policing...
That police officer is an excellent social worker as well.
MAJOR PROPS to that officer for facilitating auto pay. She went above & beyond and truly helped the embattled sister.
She is awesome
Sad that the 'embattled sister' was too lazy to find out how to pay her bill. Giving props to the officer is excusing and covering for the lazy woman. Can't even hold those accountable in a firggen comment section, always giving cover to the guilty party.
@cup_cuppy_cuppers5817 Do you have ZERO empathy for their plight? They are both in a terrible position. The one sister has mental problems and the other has the burden to help her. I WAS THAT SISTER and my sisters stepped up for me. You call it laziness when it is probably just exhaustion from dealing with her sister's issues.
She saved the whole lot of them some major future headaches.😂
@@DemonsSister - Whether I'm empathetic or not is wholly irrelevant. She didn't pay her bills because she didn't know how. That's a crock of sh*t. It's incredibly easy to find out how and where one can pay their utility bill. She didn't do her due diligence, that's on her and doesn't warrant sympathy or empathy.
This is a perfect example of How To De-escalate.
That's crazy, I watched 2 minutes of it and had to turn it off because the female officers seem to be making problems worse, she kept over talking staff that had actually called and belittling them by acting like they did the wrong thing by pushing the emergency button. Of course they know it's for holdups, that's why they pushed it! They want the police to hurry up and get there. It doesn't literally mean that somebody's got a gun pointed at them. It means that they need help immediately because they feel threatened. Just like in a bank, the person doesn't actually have to say this is a robbery, they can make veiled threats and show a weapon and you can press the button. Even if an unruly customer begins threatening staff, they could also press the button.
10:33 like this, this is so unnecessary! I work with homeless patients who are hard of hearing often, one lady talks just like this. And she doesn't think that anything is wrong with it because she's hard of hearing. The woman is not screaming. That officer is a POS. She's gaslighting this woman. I knew that she was a narcissist when I first started hearing her poor attitude. She's one of those people that always needs to be right.
10:53 And now she's saying that this woman is threatening her when she's not threatening her in the slightest, she's not making a physical threat, she's making a legal statement saying if you shut my power off again, I will be forced to get an attorney. That's not a threat. That is a legal statement.
What kind of hippie are you lol You're tripping dude. I'm 45 years old I've been protesting and working doing homeless outreach and activism since 1994. I've seen cops of all manners and likes and this one is right in the middle, I wouldn't say she's completely crappy but she's definitely not a good one.
YES!!!
Life is hard even when you're reasonably sane. When the mind distorts perceptions just walking around is painful. There is obviously a long history behind this. Lots of heroes here. Even the utility company workers did as much as they could to be helpful. That officer made my day. Kindness is powerful.
While throwing a tantrum in a parking lot she has the audacity to call the cops babies 😂😂😂
Lol😂
She’s mentally ill….
That officer is a good egg. She turned the whole situation around. Awesome work.
No one gets tazed? Thanks, saved me a bunch of time.
Officer is a good egg, sister is a diamond, shouty lady is blessed
This officer's servant's heart is inspiring. She even got the power company soothed and doing the right thing, for once. Way to go.
For once? Pay your bill.
Well done, officer.
Most officers would have just arrested her holding up court resources. This type of officer is what police departments need more of. She’s appreciated & I hope her department shows her that appreciation.
I feel for the sister, having lived with a similar situation.
It’s gotta be tough.
Imagine living with the disability
@@potterhead338 When the person with the disability refuses to see a doctor and take medication because "There's nothing wrong with me. YOU'RE all crazy" and doesn't see the irony of her statement, then weeps because she had only 3-4 friends by the end of her life, welll, I just hope she's at peace now.
A guarantor is a person or entity that agrees to take on the financial obligations of another party if that party can't fulfill their obligations. In this case, this julie on the phone has taken on the responsibilities of making sure that person standing in front of the police, that her bills are paid and paid on time. Apparently, julie has not been doing her job correctly and is messing over the one screaming. She's had so many late fees and other things done to her that they've increased her deposit to well over four hundred bucks and all because of julie messing things up from what I can understand. Even julie is admitting that she doesn't understand why all the fees and stuff have been put onto the bill, but that just means she's full of it.
This officer is amazing! Bless her heart.
"That's a hold-up alarm"
(Repeat 6x)
God bless these officers, especially the primary lady cop who goes WAY above and beyond ❤
Take a shot everytime she says it 😂😂
That's when I snapped and I turned off the video. I can't stand narcissistic always got to be right people. So I jump to the comments and everybody's glazing her butth0le? She's a POS on a power trip he keeps telling an elderly woman with hearing issues and cognitive decline, which is quite obvious to me and I've only watched a second of it, to be quiet and to talk lower?! I heard the woman say she wasn't even aware that she was talking loud, I was like you got to be kidding me?! this cop is a POS.
24:08 This is the best part of the video, it doesn't mean that she's outstanding. It means that she's putting on a show in front of the two handsome officers that are standing next to her, so she has to come off as the compassionate mother. But as soon as those two men are gone, her tone of voice changes. Listen to how fake
the female officer's tone of suddenly became! It reminds me so much of growing up with my mom, when she pick up the phone that tone of voice would be on, as soon as the phone call would end it would be back to the regular program. I always thought it was weird why my mom behaved so differently when we were by ourselves versus when we were in front of people in public. I say in front of, cuz we never did anything with any other people growing up, it was not the funnest childhood for me as far as that's concerned.
@Pugetwitch no matter how you want to look at it she did an EXCELLENT job - period!
@@QueenSugar72 she definitely did that!!!
This female cop is the GOAT! She even got her own cards!!!! Hey, that's what i want from law enforcement. AMAZING JOB!
Except she doesn't realize that this person is elderly, probably has some type of cognitive decline, definitely is hard of hearing. I bet that woman doesn't even realize she's hard of hearing. I deal with people like that in the homeless and senior community regularly. Part of my role is referring people to outside resources, and I'm constantly making referrals to primary care physicians for these seniors to just get a basic hearing test! You would think it would be offered by doctors on their annual checkup, but sadly, a lot of seniors don't even go for that.
@@Pugetwitchit’s wild how people are totally fine to get glasses, but hearing aids- no, that would make them seem ‘old’…
The disappointment in her sister’s voice.😂She’s screaming in the parking lot. “I understand.”😂
This female officer is surely a very kind and patient woman. She calm down the screamer woman in the utility company and even fixed the problem. EXCELLENT police officer. 👍🏼👍🏼👍🏼👍🏼👍🏼💕
That was an excellent officer, she went way above what is usual. Very patient and kind but also not putting up with nonsense. Dealing with challenging people can be exhausting. The sister is dealing well with things, looking after her sister. 😊
We need more cops like this in woman. She is so kind of others problems and truly serving and protecting. Any other cop would have arrested her and said “disorderly conduct”
"You are all Babies! Babies!"
As she SCREAMS at the nice officer! 🤣
I feel so bad for Julie. Having to deal with an angry toddler all the time, it’s no wonder she doesn’t have a mobile - she would probably call Julie every 5 minutes.
She said her sister is autistic, so that explains a lot of it. A lot of her emotional control and executive functioning control are impaired by her disability…she doesn’t function the same way we do.
Stfu. Keep your ignorant comment to yourself.
I’ll never understand people like you who make fun of others who are clearly mentally “deficient”, it’s not funny to demean them and put them in the corner. They suffer enough without you making jokes, saying that no one wants them around.
That woman is just a bully. I can’t believe how she spoke to her sister after she is bending over backwards to help her. No mental illness, just mean. That cop showed a huge amount of patients, she’s either a great mom or will make a great mom!!
go away clearly you dont know anyone with mental illness or autisim. but felicia
But you see her mental illness tells her that she’s doing nothing wrong and everyone else is. She is on disability so she definitely has something going on. Someone else mentioned she was autistic but I missed that I think. Different thought processes and an inability to read social cues can cause a lot of problems. Julie said that the therapist was working on getting her to take care of her bills herself and Julie reminded her that the electric bill was due. This wasn’t the first time she had blown off paying the bill and getting shut off but as you could see from her point of view it wasn’t her fault they shut the power off. It doesn’t seem to be clicking with her that if you don’t pay the bill they shut it off and that it’s your own fault. She’s mad that they are penalizing her for not paying her bill by holding an ever growing deposit. THEY are the bad guys here and Julie is on their side. Just let her see what a court appointed guardian would be like.
This officer went above and BEYOND on this call!!! Bravo!
Very professional officer! She went above and beyond her call of duty!!
I’m happy the police actually took time to help this woman you don’t see that often
I think it happens all the time. It just doesn't make it to UA-cam.
I see it all the time--just not on main-stream media.
That officer went WAY above and beyond. She did Kennesaw proud.
This officer clearly took her de- escalation training seriously. Stellar job!
I feel her sister’s pain.
That cops sighed at the end just from this one interaction......poor Julie! It must be absolutely exhausting for her to deal with this every day.
“Its a hold up alarm”
“Its a hold up alarm”
“Thats actually a hold up alarm”
“Its a hold up alarm”
“Its a hold up alarm”
“Thats actually a hold up alarm”
“Its a hold up alarm”
“Its a hold up alarm”
“Thats actually a hold up alarm”
“Its a hold up alarm”
“Its a hold up alarm”
“Thats actually a hold up alarm”
A social worker cop! I love it! 🎉
Tell us you're a liberal Biden/pedopeter voter? Without telling us?
I feel a lot of sympathy for this lady's sister. She shouldn't have to be her sisters keeper like this. There should be a better support system for the disabled lady so her sister doesn't have to carry the burden
A lot of elderly people don't have anyone 🤷🏽♀️
@@heavenlydove that is true and I'm sure the reason the sister is still helping her
Her mother left a will stating the sister has to take care of the disabled sister.
@@georgiagem7689 poor lady
@@georgiagem7689what a terrible burden to place on her. It’s obvious that the disabled sister resents her sister being in charge of her money. The mother should have had a guardian appointed by the court to handle the money.
And this is why it is important for women to be part of the police force because I've seen quite a few instances where they have effectively deescalated situations where some men wouldn't remain so calm and helpful. Not saying that men can't be, but this is why sometimes a nurturing caring approach can also get good results.
Wow, police going above and beyond. Kudos!👏👏👏
Yea. What makes me sad is people think this is some kind of super rare occurrence when the fact of the matter is it's far more common than people realize. We are force fed all the negative encounters because it's what brings in the views, likes and money. I've encountered so many people on this very platform that swear that this rarely happens because all they get in their feed is the negative videos and insist that the good videos like this don't even exist. It's very sad. MSM and social media platforms are very good at creating false narratives and making people believe it's reality.
@@allste626 Exactly. Sad, isn't it?
Police are always going above and beyond. This includes arresting people who are a danger to the community which many people don't understand. They just see it as authoritarianism.
This is true community policing this wonderful police officer is keeping this from happening again and helping the citizens in her community Honestly, I have no doubt they have been very difficult for that sister to work with to set up autopay.
This officer is a godsend. Social services should be doing this instead of her but this woman lucked out that she went to this call. A lot of people kind of dropped the ball here but this officer was able to take care of it all. Of course she knew that you have to go up the ladder to find an employee that has the ability and knowledge to assist the customer. Evidently the requirements for setting up auto pay have changed since the last time she asked about it and someone knew what to do and who to have approve things.
It could just be lack of tech skills or the way the utility company is set up...some towns websites are still stuck in 2002. The fact that they are still asking for a check makes me think their website is outdated...do people even write checks anymore
The officer did what the employees should of done. People aren't problem solvers anymore they just look at you like.. Theres nuttin i can do lady. I don't blame the lady for being angry. Can you imagine getting older and trying to jump thru online hoops to get anything accomplished? It's sad.
It’s called adulting. It’s something most of us have mastered.
that's one thing but you also can't expect anyone to want to help you by screaming at them
you think she came in under control and acting like an adult, or did she come in yelling and screaming at the top of her lungs like a lunatic?
@@vrroomm Bingo!
@@gillowejr8393well her sister explained that she has a mental disability and that her therapist is working with her to try and get her to be responsible for paying her bills. She still has quite a ways to go obviously. She also needs to work on impulse control. Why they have waited this long to address this behavior is unclear but evidently their late mother took care of her finances before.
I just LOVE this officer, staff, and the Sister who are really and truly kind-hearted and reasonable people who don’t shirk any responsibility or blame others for any thing they didn’t know or may have done.
Warms my heart to see this!!
One of the best examples of Integrity and compassion I’ve seen!
that cop was very helpful see there is good cops out there there not all assoles
Exactly ❤
The fact that her sister knew and understood why the cops were calling her sister says a lot about her sister and their dynamic. Kind of sounds like her sister has dealt with this Love sunshine a lot in public and at home.
Guys. I just want you all to know. That, “that’s a hold up alarm” 🚨 😂
Thank you cuz I wasn’t sure lol
@@angiecalderon2078 😂
I said out loud "if she repeats that one more fucking time" . I literally skipped that part just in case. 😂😂😂😂
@@krivvrr oh she definitely said it a few more times 😂
Very hard situation, but I truly appreciate the Sgt's ability to see this incident for what it was!!
Awesome job! 💯💯💯💯💯💯💙💙💙💙💙💙💙💙💙
Duuuuuude ... whatever... the cop was really nice, well played ma'am ...
This cop went above and beyond.
Very troubled woman who showed her true color at the very end.
When the cop has to say "Don't cry" - Theres something more going on and dealing with trying to keep your billls paid can weigh on you. She was directing her anger at the wrong people.
I thought when the employee was saying "she got disconnected again" that she meant mentally disconnected, then I realized she meant her power had been disconnected!
Amazing what can be accomplished when you are calm and polite.
I know this lady is off her rocker, but the guarantor saying that she doesn't know how to set up auto pay is a bit suspicious to me because she could just ask someone. Had her lights not been cut off she wouldn't be down there going cuckoo for cocoa puffs.
periot
@@jenanderson5255I think you are very correct. Julie said she told her that she needed to get that bill paid but she didn’t go down there until the power was shut off and then was blaming the power company. I know that for several bills that I put on auto pay I had to send a voided check but now they just ask for the routing and account number. She may not have gotten an employee that was senior enough to know that there were ways that they could accommodate her even without checks. Goodness knows she certainly didn’t like the way it was set up now.
The therapist wants her to take responsibility for paying her own bills. Her sister reminds her but she doesn't do it. Then it gets turned off and she blames everyone else.
That's what cops should do help people good job.
I disagree it’s not a cop’s job to figure out this woman’s bills for her or manage her emotions.
Thanks for sharing . I feel this could of gone real bad that officer actually seems to care about people
*could've.
As in 'could have.'
This is why we need our female officers. Women are the best problem solvers in this universe.
That wonderful police officer went SOOOO above & beyond the call of duty... that's for sure 😃 I feel horrible for Juliet, the sister. You could hear the exhaustion and frustration in her voice. I hope everything turns out okay.
This police officer going beyond the call of duty 😇
That officer went above & beyond. ❤
All she needs to do is enter the routing & account numbers online. You don't need a voided check anymore at most places.
The sister said there's no set up or password. That mean no online account.
Talk about going over and above the call of duty. What a wonderful officer…🥰
The police officer understood there was a mental health issue. She assisted to resolve issue. That’s what a police officer is supposed to do. You go girl!
That *SIGH* when she closed her car door… it hits.
Oh lord. . . She's behind the wheel !
That one surprised me a bit.
Thank you Mrs.Officer you did a great job de-escaleting the situation!!❤
I didn't expect the narrator to be so softly spoken. I'm so used to hearing some deep raspy interrogator voice. Lmao. Great vid❤
Thank you :D
AMAZING example of true community policing! 🏆🏆🏆
Julie is over Sue's shenanigans 😅
She’s an accountant? Wow!
I'm not sure I believe that 😅 Just my opinion.
That female officer is amazing🖤
Yessss! This is the ideal officer! She speaks in a calm but firm tone. She clearly articulates the problematic behavior, and goes above and beyond to find a solution. Too many times I've seen officers escalate these types of situations. It's so refreshing to see such an honorable public servant! We only need about 500000 more like her.
This officer is amazing! Bravo 👏🏼👏🏼👏🏼👏🏼
I'm guessin', that's a hold up alarm.
Even her whisper is offensive. Vagaha
A wonderful video including an education about utilities. What more could a viewer ask for. Many thanks.
I feel sorry for the sister omg
Having been in a similar situation with my (late) sister, I can tell you it's draining.
You could hear the frustration.
No, no that’s actually a holdup alarm, it’s a hold up alarm, no it’s a hold up alarm, Yeah, that’s a hold up alarm, no it’s a hold up alarm. That’s actually a hold up alarm.
I feel bad for the sister. Having been in somewhat similar circumstances, except with my mother, I know how frustrating it is to help someone out when they don't understand what you are doing or why. I would be so frustrated I would want to give up any responsibility, yet know that that would only make it worse.
Leo handled this whole situation like total professionals. Nice going!!
I feel so deeply for Julie. I hope she doesn’t have to deal with these tantrums for much longer. Su is too grown at this point.
Even the other officers are looking at the female officer with MAD RESPECT!
Regardless of disability the powers that be should of been problem solving the issue instead of bypassing it.
People get tired of constant craziness!! I would be the same way
Yes, let her go on her merry way, ALONE. That's the thanks she gives people who help her SMH
No arrest, no assault just simply doing a amazing job to the female officer. She was claiming the situation and found the problem and got a hug at the end. 🥰
if she is an accountant I am a nuclear physicist - she is not responsible enough to handle a bank account on her own for obvious reasons - poor sis is overwhelmed with her shenanigans
This officer was so kind and helpful for this lady.
Look that lady is definitely mentally ill, but I don’t think she’s crazy for being mad at her sister. She shouldn’t have to deal if she has a grantor.
21:50 you should black out her number.
I get she's frustrated, but if the woman hadn't thrown a tantrum, she probably could have done what the cop did.
Loved the female cop, controlled the woman, calmed her down and dealt with the problem.
Pay your bill so your electricity won't get cut off....
pay attention to the whole video before you judge
That officer is a mother. 💯
Absolutely incredible work by this officer! Bless you!
This officer has experience negotiating with children. Did them male officers speak at all???
When people complain about female officers, I bring up situations like this. Men ‘tend’ to be better at hand to hand combat, women tend to be better at sorting out stories, calming situations, sorting out difficult situations.
Was the world always full of grown toddlers?
Yes, but it is worse now!!
She has a disability
_"You're all babies," said the woman having a full-blown temper tantrum in public.
That officer was amazing. Great job 👏
Then offered her a ride home, 🥹❤️❤️ great job officer. You deserve a raise
God bless this officer. Her de-escalation and problem solving is beyond reproach. Police have a lot more important issues to deal with, but they take the time to deal with issues like this as well, because most of them are good people who want to improve their community. I think that I heard she was a Sargent, and she clearly earned that. I see the Corporal just smiling
6:40 perfect commercial for the bank, lmao.
They’re loyal to even the patrons that get arrested on site. 😅
I feel for this woman....her sister is over her money and she's letting her power get cut off
amen thank you i just said that in my own comment
Not really. She is supposed to be learning to take care of her bills herself and her sister reminds her to pay the bill but she doesn’t do it. She doesn’t want Julie in charge of her money but she is not capable of doing it herself yet. Without checks for the account it makes it much more difficult to get her bills paid. I don’t think she lets Julie know that she doesn’t pay the bill until after it gets shut off and then she’s mad because no one took care of it for her. She really needs to be a little more grateful that her sister is doing all that she does for her now. She could always have a court appointed guarantor overseeing everything and that might change things she doesn’t really want to have changed. I know someone who has a payee for her SSDI and whenever she doesn’t like what this woman does she always says she is going to have her removed but she can’t without having someone else willing to do it. This is at least the second one she has had. The last one quit because of the way she has treated them. It isn’t easy to balance what the person needs and what they think they need with the income they have. I certainly couldn’t do that for someone else unless it was strictly a business arrangement and I had no other contact with them.
Female cop had the patience of Job. Nice.
She's having a temper tantrum but they are babies??? How do you not know you are screaming?! Get outta here!
This woman shouldn't drive. Omg.
Let the bank pay all your fixed expenses automatically, cause that way, you aren't overspending.
Oh man; I hope that sister got the whole deposit back. This was a good video!
Repeating what the alarm is doesn't do much for the situation 😂
Good to know. When I have any trouble getting thru to customer service, just call the police.
This police woman who handled that issue is a champ. Above and beyond.