Only way to fix WD My Cloud
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- Опубліковано 19 жов 2024
- Found a way to make WD My Cloud dependable. I’ll show you just how easy it is to turn this into something you can use and won’t crash anymore.
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This is the way! Title is 100% accurate. THE only way to fix... I wish I knew before loosing my weekends typing commands.
I'll never get those hours of my life back.
Totally regret buying this piece of crap. Your solution is the best fix I could ever find.
It really is a shame that Western Digital could never get it to work even somewhat properly.
Thank you for saving me hassle. After watching this I will look for a different cloud storage system.
Thank you for the upload. I dusted my old drive off after a few years, and this seems like the only solution left.
Best I could find.
I SSHed into the OS and tried all of the tricks in the forums and nothing worked.
This is an awesome video and a complete solution for what has been a very frustrating journey with my WD MyCloud 8TB over many years. I have purchased a new SATA USB box today which offers a lot more options than the original WD box. NICE WORK! THANK YOU :)
Thanks and thanks for watching.
This is exactly what i'm about to do today. Tired of dealing with the crappy software on this thing and I will Never buy another WD Mycloud again to be honest.
I hear you. I spent way too many hours disabling the bloatware on that thing and it still wouldn't act right.
I also have a MyCloud Mirror that does seem to work, but only has a NAS drive. None of the other features work reliably enough for anything else.
Yours is the best video on UA-cam as to how to disassemble and reuse the WD MyCloud Hard Drive. I was thrilled until the very end when you said that I may not be able to access the data once the drive is inserted into the usb connection case. Of course it’s the data, 40 years of photos, that I uploaded that is what I want to salvage but it appears that this physical removal might be my only hope. MyCloud, after last weeks update, simple says Device Off Line and nothing I have done, the whole reboot protocol including a soft reset, has any effect. I’m going to order the Hard Drive Enclosure, RSHTECH USB 3.0 to SATA External Hard Drive Docking Station for 3.5 inch SATA I/II/III HDD SSD Up to 16TB Support UASP (Black) from Amazon and give it a try. Like everyone else in your comments I will Never Trust a WD NAS again! Thanks again for your Video!
Before you tear into it go to the WD forums and search through. There is a way to restore just the OS to a previous version without losing the data.
You need to download the old update file to your PC. There is also a way to factory reset just the OS but that would make me nervous.
There are a lot of helpful people on the WD forums but I haven't been to it in a few years.
@@HouseDoctorRay Thank you for taking the time to reply!
This may be helpful if you have a Windows PC. If you have a MAC it is similar, you'll need to download a program that can read EXT file format.
community.wd.com/t/my-cloud-dead-how-to-see-content-on-windows-10/175311
You could create a virtual linux machine on a Mac or Windows to view all the partitions and recover your data before wiping. You should be able to mount the drive from Linux. The MyCloud will have a number of small partitions but one large terabytes sized one with your actual data.
Love the ending to your video 😛
Question; I'm worried about losing the work on the current drive after transferring it to its new enclosure. If I had to reformat it after this process would I lose what I have on that drive?
If you have to reformat you will lose the data. Best to back the data up to another hard drive first.
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could you go over how to format it?
If it's Windows when you plug it in just right click on it and you'll see the option to format drive. Mac is similar procedure.
U got the like allready before watching the video ^^
ordered the enclousure! thank you
Good luck!
My WD mycloud 4tb has did red light. Would your solution with in my case? It won't reset it anything just goes to red light.
With my solution your drive needs to still be operable. Data access may not be possible. Try this:
support-en.wd.com/app/answers/detailweb/a_id/24022
I totally agree with you. I've been dealing with this shit for several years. I fucked them in the trash. People! Don't buy that shit. My letter to wd: I bought WD Cloud from you a long time ago, I used it to back up my computers from time to time, until the red light appeared. I had a lot of problems with your device: login problems, the device did backups for three days, etc. In retrospect, I rate it as a piece of shit. It's total shit with interface shit, communication etc. It's counterintuitive, hard for a layman to master. I tried to resuscitate them by taking apart and inserting a new disk. Unfortunately, I did not find on the network how to format a new disk on apple devices, because that's the only one I have. I fucked them trash and bought Synology. Finally, I'm at peace and everything works as it should. How can you sell this shit? You earn unfairly and your software engineers are morons.
thank you so much... last 3 days ı was trying to fix my same device and gave up. I'll do this.absolute solution :) not worth for deal
Thank you so much, your information help me to save the data and reuse the disk.
Glad it worked out for you.
Thanks for this just had the No support thing from wd and trying to access 30,000 photos and videos can’t get it to connect to my iPad Pro so will put in an old hard drive case ps the bits are great for kit bashing in modelling 👌😎
You may need to download software to read the drive. I just reformatted mine.
@@HouseDoctorRay thank you 👌😎
I bought the twin drive EX version only a couple of weeks ago... utter crap. Keeps falling off the network and is unreachable. It was all set up correctly and can only be accessed by internet. Avoid these devices at all costs and buy something else.
Followed your recommendation right down to purchasing the enclosure you recommended. The plastic case has small slits on the bottom, and I left a 1/16 gap on the top by not completely closing the cover. Like to rest my portable drives onto of a $5 cooling fan bought at 5 Below. Also, per WD "we’re sending you a 20% discount coupon in January 2022 that you can use toward an eligible device." a 8TB MyCloud or 12TBMyBook.
Nice. It's a shame about their products. Their drives are bulletproof but so much bloatware and poorly written OS on the MyClouds ruined what could have been a good product.
Thanks!! Those side screws are a T6 Torx screw, you can use a T6 screwdriver or remove the rubber and use pliers.
Thanks for sharing this tip.
Use mole grips on the smaller pliers to use as leverage.
My understanding about this proccedure is only to use it as a external usb, not to access existing files in the disk drive?
You *might* be able to access the files but don't count on it. The MyCloud doesn't use a file structure native to Mac or PC. There is probably some sketchy freeware you could download.
I reformatted mine just to be able to still use the storage.
@@HouseDoctorRay I do need to access to files and migrate them to another hard drive , would Best Buy help with that?
I would try the forums first. Some very helpful people there. There are a few different reset options a few of them preserve your data. You may need to roll your firmware back to factory with a download.
community.wd.com/c/personal-cloud-storage/wd-my-cloud/105
This was the biggest waste of money.. I regret buying this crap.
You and everyone else who bought one.
My 4tb mycloud went kaput about 2 weeks ago. I have important data on it so I'm going to try and retrieve that data then format it. I have a 4-bay USB 3.2 enclosure to put it in. Hopefully if i connect to VM running linux, i can copy the data off it. I do have a spare Raspberry pi lying around so I may do a little project to make a NAS drive.
Linux is probably your best bet followed by a Mac. There is some freeware you can download for windows but that is always sketchy.
My PC is always on so I set up a Windows service to run a bat file of Robocopy to duplicate my drive daily.
Is that a 3.5 SATA HDD?
Hey there, I've just follow your instructions as myCloud is super slow on when transfered via WiFi. Everything is Ok but, when I connected to mac, it seems the device are not recognized by MacOS (maybe different format on MacOs), I mean the drive are there but I can't accessing the files. do you have a solutions that I want to accessing the files without Reformat data?
There are some programs that you can search for online that may help. I just reformatted the drive.
And if he does that he loses data..the whole point of doing this is to save the data on it....youve screwed us all thanks a lot@HouseDoctorRay
Excellent video, best solution!!! Thanks
Thank you and thanks for watching
Haha I was really amused to watch this , it was a re run of me doing exactly that with the one I had ! I was so frustrated with the damn thing... i wasn't so delicate with the case though :)
It should be a case study in how bloatware can render a device completely unusable.
So I'm confused. If my mac no longer recognizes my MyCloud drive which has about 3.5T of files in there... Does that mean that I will lose the files once I open the casing and transfer to the USB hard drive enclosure??
Mac might be able to. No guarantees.
But if I take the MyCloud's hard drive and I mount another for tests .....
In the end if I put the device back back as before? or do I still have to reinstall all the software?
Please take this doubt
thanks
You should not have to reinstall the MyCloud software if you do not reformat the drive. I can not guarantee that it will work so if you try it you are putting your data at risk.
Mines on OS3 and can not be upgraded. Which is bad due to security vulnerability. I've blocked internet access to it in rougher and turned off cloud storage on the drive web interface. But wondering if it's still secure. Maybe I should take out HD and stick it in the computer?
My understanding is the older ones are no longer being updated and are not secure no matter what. Something about a hard coded backdoor that can't be easily fixed.
Not all PCs can handle a HD of that size which is why I went with the external drive enclosure. At least I can get some use out of the drive.
Can I still have access to my info already on it?
There is freeware you can try for MacOS & PC. Linux is probably your best bet.
I just bought a USB drive and made a copy before I tore into it.
I have exactly the same experience. I will go ahead do it.
You won't regret it.
I plugged straight in pc and bios recognize it but not windows. Any ideas?
There are some apps you can download to try and read it or use a Linux computer.
Did you format the drive?
Thanks. It works and was easy.
Awesome! Glad it worked out for you.
Hi, I took out the hard drive and installed in the USB housing as you described. No problem, light blinking and computer recognizing it after I plugged it in. However, it showed it was only a 488MB dirve! It used to hold 2T when it worked (only a few months) as a cloud backup. I formatted it to NTFS as well as FAT with the same result. Any idea where my lost 1.5T storage went?
Sorry I see now that the drive split into 6 different sections (F-K) of which the last one is 2T. Is there a way of combining them all together?
Search google for deleting partitions from USB drive. You'll lose data but you can get your drive to it's full capacity as one drive.
@@HouseDoctorRay Thanks for reply and suggestion. And sorry I forgot to say how thankful I'm for your video as the WD disk was lying around for a couple of years - useless. At least now I have use of it again. Brilliant video.
Thanks.
I did the same yesterday WD cloud became chronic pain in the neck and suffering for last few years, bought synology and its working just as a cloud suppose to work, will never buy any WD product again
It is a terrible shame, That the good old days of 2016 my bradband Router i used to have on a UK ISP i could plug in my HDD via USB slots and just broadcast my items or files to my local network computers so. I took the risk of buying the mirror WD 8TB HDD nas, few years went past all fine then started to not accept my password on their terrible login softwere, On mobie works amazing but absolute crap on Imac laptops with Windows and Chromebooks :)
have 5tb of music movies and films- Will think i just get another HDD case and work out a way to remote access possibly by router forwarding if possible my items :) great video
Thank you and thanks for watching.
Super! Does it read your files properly?
I had read somewhere that it encrypts differently so one is unable to read the files correctly! Thank you.
WORST BUY EVER! Never touching a MyCloud!
The MyCloud is Linux based. It is not encrypted but your PC may not be able to read the hard drive if you just put it in a USB enclosure. There are tools that you can download to get to the files. I just reformatted the drive once I put it in the USB enclosure.
If you need the files on your MyCloud it is best to try and get them off before you take it apart.
truth- this product is a piece of crap. It's WD Red NAS drive, which has a very bad saving method. once you hit around 3TB in the 6TB version, it's almost unusable. slow as hell. finally got the red light of death and after a week of backing up my files little bits at a time before it turned red, I finally got everything off of it. now it just doesn't leave the red light doesn't start. NEVER buy a My Cloud.
no More network access, but I now use a lage 8TB MyBook instead and another MyBook 1TB. those never fail me.
Really sad. I could never really get it to do much of anything except behave as a super slow network drive. Even after killing twonky, and all the other bloatware it was still too slow.
Now that I have it as a USB drive I can back up to it with no issues using a robocopy bat file.
You didnt me tion anything about reformatting now i can not access the drive it continuously tells me to format it and you say back it up first...???how when i cant access it and thats why i followed your video..
NOW WHAT??????
The problems Iv had is auto backups to an external drive will not work, the Blue status light doesn’t work and now WD OS 3 has vulnerabilities. 🤦♂️ Apart from that it’s served as a good nas to stream all me films around the house. Time to build a new NAS/server I think 🤔
I gave up on the WD backups years ago. I use a bat file with Robocopy to do my backups. It runs way faster than the WD ever did (when it would work).
i fixed the problem by getting a sledgehammer and destroying it and buying a wd mycloud home
Your solution sounds like a lot more fun.
👍
Para rescatar su info hay una aplicación en Windows para poder leer ext4 , o usen un live Linux y podrán rescatar su información..
WD My Cloud in housing now not reading from computer
Initially I though this was the solution for the pesty WD drive as I copied and did a backup of my files to it. I worked wonderfully - I could read the files on the drive etc.. Until later when I switched the drive off and the next day on again. Message appeared, 'Error, cannot read from drive, you need to format. So I did and after various ways of formatting and partitioning it the same happened after I disconnected (Whilst drive was off) and re-connected again.
I had another hard drive (Seagate) from my computer which was lying around, and I decided to put that in the casing and connect. This setup has been running now without a problem for a while. However, as soon as I put the WD drive in, and put files on, I have the same issue as described previously.
Unless someone comes up with a solution to the WD issue, I'm really going to smash that drive with a lot of glee, as It caused me many hours of trying to get my money's worth out of that junk.
Suggestions welcome,
Thanks
Or mod to install DSM
Yes it is stupid and frustrating
I wasted my money buying the WD My Cloud. Worst device ever!
Yes.
very helpful. and never again buy this brand!
Thank you and I agree.
Sounds stupid..
😢