Over the weeks I have watched this channel, it has changed from a comedy channel to an educational one and I like that. There's something new for me to learn when I watch this.
Technically possible... Really dumb ask though. Cut the burger patty in half after cooking to medium rare, then put half back on the grill until you've fucked it up by cooking it medium well. Then take the burger halves and make the burger normally, cutting the sandwich in half where the patty is split. This is if you've not already been arrested for killing the responsible server.
@@MyDogIsGothif you can't cook a juicy burger without having all the raw ground meat cooked then you don't know how to cook a burger. No ground meat product should ever be less than fully cooked unless you know for certain that it was safely freshly cut and ground in house. Burgers are a thing because ground meat is cheap and the best way to make grpund meat tasty is cooking it hot and fast so it doesn't dry out. If its dry you cooked it faaaaaaaar past well done. Well done means 160f. Char doesn't happen until about 300f and fats start to break down and get the burger juicy at 130. If you don't expose it to direct heat above 350 you should have no problem making a juicy and safe to eat burger. My grandfather and brother are butchers and both of my parents are doctors, we all love burgers and we all agree that any ground meat, especially when it involves pork, that is less than well done is not safe to be eaten unless the chef can personally say he inspected, cut, cleaned, and ground the meat himself.
1:26 The whole “confirming with the kitchen to make sure it has lettuce” part reminds me of my old retail customers asking me “do you have any more in the back?” I’d assure them that I restocked the very limited ‘back’ by myself, so I knew what was there. But of course they’d hit me with “Well could you check?” So I’d go in the back and bother our receptionist. She’d slowly blink and say “checking in the back?”. Then I’d huff a helium tank sitting by the front door of the office and scream “YESSS”
My favorite was when there was signage saying either what was substituted or explaining the outage and they still want you to check the back like it's the first time you've been asked that day.
I can actually believe that one. Not everyone knows that "soup du jour" means "soup of the day." They probably had it somewhere and got vegetable soup and figure that's what it means. Like haricots verts are green beans. I was probably over 30 before I ever heard haricots verts for the first time.
There was a Kitchen Nightmares episode with a lady who didn’t understand what soup du jour meant and would serve the same soup every day for months at a time (and didn’t even make it fresh daily) and when Gordon Ramsay whispers into her ear “soup du jour means soup of the day, which means a different soup every day!” and she just goes 🤯
People are the problem?! Thats true, but it makes me think that both chef and Preston are aliens from an outer planet, lol. The last one with the mushrooms.😂
Preston should know, and should inform the customer, that oyster mushrooms are not shellfish. But if she is allergic to shellfish that should absolutely go on the ticket, because there might be some _other_ shellfish ingredient in the dish that isn’t even listed on the menu.
So this happened at a place I was cooking. "I'll have the chilidog but no hotdog." "You want just chili in a bun?" "No, I want the chili dog but with no hotdog."
@@alienbob21 Jesus lol. My daughter is a GM at a restaurant. Got called to a table because a woman was mad because the T BONE STEAK she ordered had a bone in it. My daughter said she stared at the lady and got a magic marker a piece of paper wrote T BONE STEAK and drew a picture and then made her read and look at the picture of the steak and told her since she ate the whole thing she would not get it taken off her bill. The whole time the lady's husband sat eating his dinner as he busted a guy laughing. I can see why my daughter doesn't want to be around people when she has a day off 😂
@@Yaya2214CJ lol that is a fun one. I remember people ordering steaks from the last restaurant I worked at. "Can I get the Fillet, medium rare...no pink" "No pink means well done." "I don't want it well done. I want it medium rare, no pink. I won't eat it if there is pink in it. I always have to specify because when I say medium rare, its always pink."
Stuff I have seen on tickets and/or was told by customers: - Customer got super angry about egg on a salat because they had entered a dairy allergy. Had to explain that eggs come from the business end of the bird , not the titty of a mammal - was asked if the tuna was vegetarian - Customer said they were allergic to sugar, than ordered a dessert with caramel because that was okay - Vegetarian ordering Unagi (Eel) , waiter told them it was fish, customer got offended telling him that fish obviously weren’t made of meat , so they were vegetarian - Tonkatsu ramen , w/o noodles - Chocolate ice cream, please spicy - Cheese omelette, yolks only - Customer wanted vegan udon. I tried to explain it wasn’t possible because the stock contained fish. Customer didn’t know what stock was - They wanted a raw egg on a saucer to check if the eggs were fresh
@ I have to say, I’ve thankfully only worked in a store deli, and made sandwiches and rte food. But the requests you get sometimes…🫢🤷♀️😂 I had hopes of going onto catering, but due to health problems and vision loss, and problems with the degree program at my local college meant that I wasn’t going to finish the hospitality management program, so I’m now continuing on to get my abs from the college and maybe if I ever get that far continue to a university across the street from us. 🤷♀️
This is why I quit working a chef and became and RN. My last week as a chef I got a send back on a '3 eggs omelet' I made with 4 XL eggs, the customer complained they "know what a 3 egg omelet looks like", and the one i made was "maybe an egg in a half".
I was at a Mexican restaurant and overheard a woman having a full blown meltdown over her dinner, she was screaming that they were trying to poison her. She yelled “I ordered the #12 Tri-tip tacos, the # 12 was actually Tripe not Tri Tip 😂
oldest trick in the book. Go back to the kitchen so the guest sees you going. And just hang out there for 30 seconds and come back. Once had a chef ask me what I was doing back there, and my actual response was "pretending to ask you a stupid question I know the answer to"
That would require Preston to have some awareness as to what questions are ridiculous and which are not, something we all know he's incapable of doing.
@@animalxing8697 lol yeah, "Preston" is the idiot server which is pretty much someone just not paying attention and constantly wanting to say sorry, the kitchen said no so they still get a tip
@@animalxing8697 Who can blame Preston for being stupid? Dude, I was a server and knew what I was making when I took the job. If any server isn't ok with it, find another job, don't use weaponized incompetence to piss people off
Yes, some people refer to a pizza as a pie. Guy 1: Want to order pizza Guy 2: Yeah, get one pepperoni and one cheese pie. I could be mistaken (and I often am) but I think this comes from when pizza didn't have 8 crust types and 6 different sizes. It was just a pizza (pie). I've also heard some old timers refer to pizza as a tomato pie.
Tomato pie is different than pizza. Tomato Pie has a focaccia style bread crust. Italian style is thick crust, square and uses romano and no mozzarella. It’s usually served at room temp. Trenton Tomato Pie is a thin focaccia crust and the tomato sauce is served over mozzarella and other toppings.
You're not wrong. The word "pie" loosely means a baked crust filled or topped with anything. But in American and Canadian Englishes specifically, "pie" as a standalone word refers exclusively to sweet pies. Other than pizza, the only savory pies we commonly partake of are shepherds/cottage pie and usually-chicken pot pie, which are always referred to by full name.
Maybe it's because I live in Mexico City, but here a cheese quesadilla is made with corn tortillas and a cheese burrito is made with wheat tortillas, they taste different (and for celiacs one is naturally gluten free and the other is not) and prefer one over the other is perfectly normal
Interesting because I’ve always seen quesadillas made with flour tortillas. I lived in Phoenix most of my life and that’s the way Mexican food restaurants made them and the places were owned with people who would know!
I actually sort of understand the confusion over the pizza/pie thing. When I got to college, I was asked If I'd like to go in on a pie and I thought they meant something like apple, blueberry, or pumpkin. They meant pizza.
There ARE desert pizza's now days and at some restaurants pizza's ARE called "pies", but if you read the descriptions it should be pretty easy to tell the difference between a pizza and a pastry "pie".
0:55 oh man I felt chef's anger there 😂 We had a well known family of complainers come in one lunch time in a group of seven. They wanted sandwiches for everyone but didn't want equal amounts they wanted 5 sandwiches in total and they asked, no demanded, that everyone in the group get an equal amount!!!! 😂😂😂
It's so amazing Preston hasn't been canned for not understanding the basic concepts that a child could grasp. Like you don't need to ask the chef if, "salmon" which is a fish, "has beef", you don't need to put that on the ticket either.
Yes, you do have to ask, because there’s absolutely no telling what ingredients he might put in any dish. And no, it’s nothing like knowing that butter contains milk. Of course it does. But did you know that “non-dairy” products often contain casein, which is milk?
There are actually some weird ingredients out there. There could be a marinade, seasoning, or side dish with the salmon that uses beef stock, or that is contaminated with beef. Granted, if *I* was so severely allergic or opposed to even traces of something, I wouldn't eat out, or only in specialty restaurants (I don't even know if those exist because I'm a hick).
To be fair, the customer's question wasn't entirely bonkers. For example, there's no lettuce in a Greek salad or a Bulgarian shopska/šopska salad. And if the menu doesn't explicitly list the contents of the house salad, I can understand why the customer wanted to make sure.
Probably because so many places are so procedurized they can't start with the bun and build up. You have to order by the menu item and tell them what to leave off. Let's say you want a Big Mac, but don't want the middle bun. It's easier to say "Big Mac, but leave off the middle bun" than to say, "bottom bun, two all-beef patties, special sauce, lettuce, cheese, pickles, onions, top bun, but be sure to melt the cheese on the patties and not in the order of the song."
While in the restaurant business we had a saying "Out in the dining room the customer is always right. Back in the kitchen the customer is always an a**hole!"
The most illogical order I received was back when I worked as a server at a coffeehouse. At this place, two of the items on out menu were a black bean burger and a cauliflower rice salad. I had this one idiot come in and order the cauliflower salad with no tomatoes, onions, or chickpeas. So far, so good, right? That was until he asked for the black bean patty to be added onto it. My manager was able to get it but she was just as frustrated with it as I was.
This is so awesome but a lil suggestion, it's a bit quiet without any music throughout the video so if you can put a (royalty free) background tune it would be even better! Also poor Preston is just doing his best, As a former server, I feel you man 😅
Now that I hear it, I want to try a salmon/beef mix. This show's so bad for creating cravings. As I guy working in a call center, I _really_ felt that and agree with "people are the problem".
I have a defense for the quesadilla one: some restaurants add sauces/seasonings to their quesadillas that the customer may not like and doesn't have the knowledge (or sense) to ask exclude them.
One time I went out with my boyfriend to Dennys. He wanted to know what kinds of meat were in the meat lovers omelet. It said what kinds, right on the menu. I was so embarrassed.
I worked in a kosher burger place. There was no cheese. Ever. On anything. Someone took a phone order for a pastrami burger with Muenster. We were pretty sure it was supposed to be mustard but had to check.
I understand why Preston at times includes strange requests of the customers. Really, there's no point arguing with the customers if this is what they want 😅
2:22 wouldn't do that as a chef... you never know what it could contain so... it's not worth it. As long as you know that it comes with no sauce AND the ramekin is not the inhouse one that's good enough for the needed information to ignore the "esteemed customer" 's complaint.
For the quesadilla one, maybe they just prefer the form factor of a burrito? Plus, when I think of quesadillas, I think of a pan fried tortilla, so maybe they also don't like having it fried?
Maybe the customer wanted to make sure there was no cross contamination between the salmon & any beef-like if they’re cooked in the same oven etc. Allergies & food sensitivities can be weird. The other stuff made no sense though.
2:57 tbh the only way that would make sense is if beef tallow was used to cook the fish. But it still baffles me how people can be so dense and offended at their own incompetence 😂
waited tables in college and i can tell you that the amount dumbasses that come through are exactly like this. pepperoni pizza but hold the pepperoni... so cheese pizza? ... no-- I want a pepperoni pizza w/ pepperoni one girl asked if we could just make her a lasagna (wasn't on the menu) because "it wasn't that hard" ....... -___-
Sooooo re the salmon no beef….I had someone ask if there was beef in the chicken teriyaki and I scoffed and was like it’s chicken….why would there be beef!! Years later I found out that our homemade teriyaki sauce did, in fact, have beef stock in it. Oops.
@@ffc1a28c7Well, it's a genuine French phrase (not like "nom de plume") used to make a menu look more prestigious. I believe, if the French is spelt incorrectly (as with any mistake in spelling or punctuation in a formal setting), that effect is lost on at least some people who will attribute more cachet to writing "soup(s) of the day" in English with correct spelling. "Coup de grâce" is another phrase people frequently get wrong ("Coup de gras") but there's no English equivalent, unlike with "soup of the day".
I,love these videos but it just confirms to me that people are stupid! A guy doesn’t want lettuce with his salad? Someone doesn’t know what oyster mushrooms are? And the list goes in! I think Preston really needs some lessons in food - but on the other hand his not-knowing is humorous!
Okay so she's not allergic to oyster mushrooms obviously... But if I got a ticket that said "No mushroom shellfish allergy" I wouldn't even get mad. I'd just read it as two separate statements. No mushrooms, also there's a shellfish allergy so careful with preparation.
The beef one isn't that ridiculous. Just look at McDonald's they used to cook their fries in beef tallow. I imagine the salmon comes with a side, it's not that crazy to think the side might have something beefy in it.
“People are the problem.”
Yes, chef.
Pretty much every situation!
Working in retail... yeah. Oh god yeah.
Sounds like Preston is the problem.
He perpetuates the problems; he doesn’t cause them.
Preston was full body braced for the chef to tear into him.
Over the weeks I have watched this channel, it has changed from a comedy channel to an educational one and I like that. There's something new for me to learn when I watch this.
Glad I could help educate people with valuable information 😂
@scubeskitchen And thank you for that Chef.
what did you learn?
@poiewhfopiewhf A lot of kitchen related terms. And also the life of a chef is never easy.
I learn a lot too, I thought soup de jour was yesterday’s leftovers instead of today’s leftovers 😂
One of my all-time favorites from the trenches: "Yeah, we want to split a burger. Can it be medium well on one side and medium rare on the other?"
Technically possible... Really dumb ask though. Cut the burger patty in half after cooking to medium rare, then put half back on the grill until you've fucked it up by cooking it medium well. Then take the burger halves and make the burger normally, cutting the sandwich in half where the patty is split. This is if you've not already been arrested for killing the responsible server.
Umm gross and no it has to be well done
@@MelB868Yeah, especially if you like your burger to be dry and crumbly like sand.
@@MyDogIsGothif you can't cook a juicy burger without having all the raw ground meat cooked then you don't know how to cook a burger. No ground meat product should ever be less than fully cooked unless you know for certain that it was safely freshly cut and ground in house. Burgers are a thing because ground meat is cheap and the best way to make grpund meat tasty is cooking it hot and fast so it doesn't dry out. If its dry you cooked it faaaaaaaar past well done. Well done means 160f. Char doesn't happen until about 300f and fats start to break down and get the burger juicy at 130. If you don't expose it to direct heat above 350 you should have no problem making a juicy and safe to eat burger. My grandfather and brother are butchers and both of my parents are doctors, we all love burgers and we all agree that any ground meat, especially when it involves pork, that is less than well done is not safe to be eaten unless the chef can personally say he inspected, cut, cleaned, and ground the meat himself.
Nooooooooo 😂😂😅😅
1:26 The whole “confirming with the kitchen to make sure it has lettuce” part reminds me of my old retail customers asking me “do you have any more in the back?”
I’d assure them that I restocked the very limited ‘back’ by myself, so I knew what was there. But of course they’d hit me with “Well could you check?”
So I’d go in the back and bother our receptionist. She’d slowly blink and say “checking in the back?”. Then I’d huff a helium tank sitting by the front door of the office and scream “YESSS”
My favorite was when there was signage saying either what was substituted or explaining the outage and they still want you to check the back like it's the first time you've been asked that day.
"You know what the problem is? People."
Yes chef, you are correct.
I can believe that this actually happened. I vaguely remember a story about "soup du jour" that was similar to the one in this video.
I can actually believe that one. Not everyone knows that "soup du jour" means "soup of the day." They probably had it somewhere and got vegetable soup and figure that's what it means. Like haricots verts are green beans. I was probably over 30 before I ever heard haricots verts for the first time.
There was a Kitchen Nightmares episode with a lady who didn’t understand what soup du jour meant and would serve the same soup every day for months at a time (and didn’t even make it fresh daily) and when Gordon Ramsay whispers into her ear “soup du jour means soup of the day, which means a different soup every day!” and she just goes 🤯
There was a scene in Dumb and Dumber similar to this.
@@Tsumtsumderelol I was gonna mention that. Like why did no one tell her? Did they not know either?
People are the problem?! Thats true, but it makes me think that both chef and Preston are aliens from an outer planet, lol.
The last one with the mushrooms.😂
Just to remind you, eveyone here is related. Look at their faces. Practically the same.
@SETHRX7 Wow! I didn't know that. I'm so innocent. Thanks genius! 😂
@SETHRX7 Seems like you're the only brilliant guy around here, right? Rest of us are dumb.😏
Yes hello, I'd like the Mac&cheese extra sauce and half a charcuterie board, but no dairy. I'm deeply allergic to all bovine proteins
I love to laugh at these, but it also scares the hell out of me because not only do these people vote, but they also reproduce...
.. and we saw how they vote 😢
@@justjane2070 They vote by color, like painting by color, on the candidates who run on color.
Preston should know, and should inform the customer, that oyster mushrooms are not shellfish. But if she is allergic to shellfish that should absolutely go on the ticket, because there might be some _other_ shellfish ingredient in the dish that isn’t even listed on the menu.
These are all true.
And the people who say these things (mostly) have jobs with responsibility, and many drove to the restaurant.
So this happened at a place I was cooking.
"I'll have the chilidog but no hotdog."
"You want just chili in a bun?"
"No, I want the chili dog but with no hotdog."
@@alienbob21
Jesus lol. My daughter is a GM at a restaurant. Got called to a table because a woman was mad because the T BONE STEAK she ordered had a bone in it. My daughter said she stared at the lady and got a magic marker a piece of paper wrote T BONE STEAK and drew a picture and then made her read and look at the picture of the steak and told her since she ate the whole thing she would not get it taken off her bill. The whole time the lady's husband sat eating his dinner as he busted a guy laughing. I can see why my daughter doesn't want to be around people when she has a day off 😂
@@Yaya2214CJ lol that is a fun one. I remember people ordering steaks from the last restaurant I worked at. "Can I get the Fillet, medium rare...no pink"
"No pink means well done."
"I don't want it well done. I want it medium rare, no pink. I won't eat it if there is pink in it. I always have to specify because when I say medium rare, its always pink."
And all of them can vote as evidenced by this election past.
Scarey! Just plain scarey!
Stuff I have seen on tickets and/or was told by customers:
- Customer got super angry about egg on a salat because they had entered a dairy allergy. Had to explain that eggs come from the business end of the bird , not the titty of a mammal
- was asked if the tuna was vegetarian
- Customer said they were allergic to sugar, than ordered a dessert with caramel because that was okay
- Vegetarian ordering Unagi (Eel) , waiter told them it was fish, customer got offended telling him that fish obviously weren’t made of meat , so they were vegetarian
- Tonkatsu ramen , w/o noodles
- Chocolate ice cream, please spicy
- Cheese omelette, yolks only
- Customer wanted vegan udon. I tried to explain it wasn’t possible because the stock contained fish. Customer didn’t know what stock was
- They wanted a raw egg on a saucer to check if the eggs were fresh
If oyster mushrooms are shellfish, does that mean rock lobster is a mineral?
Yes.
And oyster crackers are made from racist white ppl
Yes.
The oyster mushroom bit made me start laughing
You wouldn’t laugh as much if you’ve ever had to deal with people like that. The service industry sucks sometimes 🙄
@@LoneWombat2126 Been a cook for 12 years my friend.. pretty much everything is accurate lmao
@ I have to say, I’ve thankfully only worked in a store deli, and made sandwiches and rte food. But the requests you get sometimes…🫢🤷♀️😂 I had hopes of going onto catering, but due to health problems and vision loss, and problems with the degree program at my local college meant that I wasn’t going to finish the hospitality management program, so I’m now continuing on to get my abs from the college and maybe if I ever get that far continue to a university across the street from us. 🤷♀️
Shellfish woman probably heard that as a joke once, and took it seriously
This is why I quit working a chef and became and RN. My last week as a chef I got a send back on a '3 eggs omelet' I made with 4 XL eggs, the customer complained they "know what a 3 egg omelet looks like", and the one i made was "maybe an egg in a half".
I have many relatives who work in medicine and I hope your change will make things better for you, but I fear it won't. Best of luck.
@@elizamccroskey1708 That was 14 years ago. My life is way, way better.
@@RNES-CC3 I'm glad! Thanks for being someone who cares for people.
The title reminds of of Dumb and Dumber.
"What's the Soup du Jour?"
"It's the soup of the day."
"That sounds good I'll have that."
This is the best "just don't make sense" yet 💀 I'm just waiting for chef to blow a fuse and go postal on these customers
Oh so many times I wanted to go postal on dumbest customers
Kudos for Preston trying to help, unfortunately the customer was extra wrong.
I was at a Mexican restaurant and overheard a woman having a full blown meltdown over her dinner, she was screaming that they were trying to poison her. She yelled “I ordered the #12 Tri-tip tacos, the # 12 was actually Tripe not Tri Tip 😂
"Hey chef, what's the difference between a chickpea and a garbanzo bean?"
Wait until she hears about lion's mane.
Or Chicken of the Woods
Holy fuck ,if you dont know this pain, you've never worked in food and beverage😂
Preston and his 1,000 mile stare 😆
lol Preston needs to just say ok, I'll check then say nothing to the kitchen
oldest trick in the book. Go back to the kitchen so the guest sees you going. And just hang out there for 30 seconds and come back. Once had a chef ask me what I was doing back there, and my actual response was "pretending to ask you a stupid question I know the answer to"
That would require Preston to have some awareness as to what questions are ridiculous and which are not, something we all know he's incapable of doing.
@@animalxing8697 lol yeah, "Preston" is the idiot server which is pretty much someone just not paying attention and constantly wanting to say sorry, the kitchen said no so they still get a tip
@kristentaylor5359 I mean who can blame him, he needs more than 2.13
@@animalxing8697 Who can blame Preston for being stupid? Dude, I was a server and knew what I was making when I took the job. If any server isn't ok with it, find another job, don't use weaponized incompetence to piss people off
Yes, some people refer to a pizza as a pie. Guy 1: Want to order pizza
Guy 2: Yeah, get one pepperoni and one cheese pie.
I could be mistaken (and I often am) but I think this comes from when pizza didn't have 8 crust types and 6 different sizes. It was just a pizza (pie). I've also heard some old timers refer to pizza as a tomato pie.
Tomato pie is different than pizza. Tomato Pie has a focaccia style bread crust. Italian style is thick crust, square and uses romano and no mozzarella. It’s usually served at room temp. Trenton Tomato Pie is a thin focaccia crust and the tomato sauce is served over mozzarella and other toppings.
You're not wrong. The word "pie" loosely means a baked crust filled or topped with anything. But in American and Canadian Englishes specifically, "pie" as a standalone word refers exclusively to sweet pies. Other than pizza, the only savory pies we commonly partake of are shepherds/cottage pie and usually-chicken pot pie, which are always referred to by full name.
Maybe it's because I live in Mexico City, but here a cheese quesadilla is made with corn tortillas and a cheese burrito is made with wheat tortillas, they taste different (and for celiacs one is naturally gluten free and the other is not) and prefer one over the other is perfectly normal
Interesting because I’ve always seen quesadillas made with flour tortillas. I lived in Phoenix most of my life and that’s the way Mexican food restaurants made them and the places were owned with people who would know!
@sandybruce9092 Well, Northern Mexico and the American South West have their own Mexican food culinary traditions.
I bet some chef somewhere uses beef broth in a salmon dish.
I actually sort of understand the confusion over the pizza/pie thing. When I got to college, I was asked If I'd like to go in on a pie and I thought they meant something like apple, blueberry, or pumpkin. They meant pizza.
Of course. Pizza is routinely called a pie. Then of course there are a whole host of meat pies.
There ARE desert pizza's now days and at some restaurants pizza's ARE called "pies", but if you read the descriptions it should be pretty easy to tell the difference between a pizza and a pastry "pie".
The most ignorant people are also the most sure of their beliefs. Oyster mushrooms! 😂
It's the Dunning-Kruger effect.
@mitchells2003 Thanks! I Googled it and learned something new.
"I'm tired of the soup du jour" -- Devo
Ah...... where would the food service industry be without people......?
0:55 oh man I felt chef's anger there 😂
We had a well known family of complainers come in one lunch time in a group of seven. They wanted sandwiches for everyone but didn't want equal amounts they wanted 5 sandwiches in total and they asked, no demanded, that everyone in the group get an equal amount!!!! 😂😂😂
It's so amazing Preston hasn't been canned for not understanding the basic concepts that a child could grasp. Like you don't need to ask the chef if, "salmon" which is a fish, "has beef", you don't need to put that on the ticket either.
You say that but we have to tell people that butter contains milk products.
Yes, you do have to ask, because there’s absolutely no telling what ingredients he might put in any dish.
And no, it’s nothing like knowing that butter contains milk. Of course it does. But did you know that “non-dairy” products often contain casein, which is milk?
There are actually some weird ingredients out there. There could be a marinade, seasoning, or side dish with the salmon that uses beef stock, or that is contaminated with beef. Granted, if *I* was so severely allergic or opposed to even traces of something, I wouldn't eat out, or only in specialty restaurants (I don't even know if those exist because I'm a hick).
Beef is a VERY common FLAVORING, so while the salmon is fish, that doesn't prove there is NO beef broth, etc in the dish.
Good grief is there lettuce on the salad 😂🤦🏻♀️🤦🏻♀️🤦🏻♀️🤦🏻♀️
To be fair, the customer's question wasn't entirely bonkers. For example, there's no lettuce in a Greek salad or a Bulgarian shopska/šopska salad. And if the menu doesn't explicitly list the contents of the house salad, I can understand why the customer wanted to make sure.
Poor Preston.
What is with people ordering things and then removing all the ingredients?? Like those people who order no cheese cheeseburgers instead of a hamburger
Probably because so many places are so procedurized they can't start with the bun and build up. You have to order by the menu item and tell them what to leave off. Let's say you want a Big Mac, but don't want the middle bun. It's easier to say "Big Mac, but leave off the middle bun" than to say, "bottom bun, two all-beef patties, special sauce, lettuce, cheese, pickles, onions, top bun, but be sure to melt the cheese on the patties and not in the order of the song."
Poor Preston. He's between a rock and a hard place there.
I love the five o’clock shadow near beard even if the “customer “ is female. 😊😊😊😊
While in the restaurant business we had a saying "Out in the dining room the customer is always right. Back in the kitchen the customer is always an a**hole!"
Pizza dude was chill
3:55 me explaining a coworker why mushrooms are not veggies
You think at this point, the chef would get a kick out of half the stuff that Preston writes
The most illogical order I received was back when I worked as a server at a coffeehouse. At this place, two of the items on out menu were a black bean burger and a cauliflower rice salad. I had this one idiot come in and order the cauliflower salad with no tomatoes, onions, or chickpeas. So far, so good, right? That was until he asked for the black bean patty to be added onto it. My manager was able to get it but she was just as frustrated with it as I was.
This is so awesome but a lil suggestion, it's a bit quiet without any music throughout the video so if you can put a (royalty free) background tune it would be even better!
Also poor Preston is just doing his best, As a former server, I feel you man 😅
Now that I hear it, I want to try a salmon/beef mix. This show's so bad for creating cravings.
As I guy working in a call center, I _really_ felt that and agree with "people are the problem".
People are the problem. Facts 💯
I have a defense for the quesadilla one: some restaurants add sauces/seasonings to their quesadillas that the customer may not like and doesn't have the knowledge (or sense) to ask exclude them.
Preston is a special kind of special
I'm dead 😂 - one does not simply disrespect tzatziki btw :P
One time I went out with my boyfriend to Dennys. He wanted to know what kinds of meat were in the meat lovers omelet. It said what kinds, right on the menu. I was so embarrassed.
I hate split orders.
Yeah, they waste so much time
I don't even like getting people a separate plate
@@silverletter4551 😆
@@silverletter4551I don't even like serving them food.
Brother had a customer ask me if we had water once.
I worked in a kosher burger place. There was no cheese. Ever. On anything.
Someone took a phone order for a pastrami burger with Muenster. We were pretty sure it was supposed to be mustard but had to check.
Hey chef? Why the @#$& is Preston still on the staff? 😂😂😂
I understand why Preston at times includes strange requests of the customers. Really, there's no point arguing with the customers if this is what they want 😅
Ive got one. I want a steak burrito without, the steak, rice, pico de gallo, guac, or the tortilla (basically everything in the burrito)
To be fair he had the right answer for the last one he just let himself be gaslit by the customer
A burrito is something completely different than a quesadilla 😂 Even if the burrito only had cheese in it, it still wouldn't be a quesadilla. Oh boy.
Sad to say, I understand the Oyster Mushroom.
They are OK if you get them out of their shells though.😁
2:22 wouldn't do that as a chef... you never know what it could contain so... it's not worth it. As long as you know that it comes with no sauce AND the ramekin is not the inhouse one that's good enough for the needed information to ignore the "esteemed customer" 's complaint.
"Whats the difference between a pizza and a pie?"
Just all the ingredients, the dishes used, and the preparation process.
For the quesadilla one, maybe they just prefer the form factor of a burrito? Plus, when I think of quesadillas, I think of a pan fried tortilla, so maybe they also don't like having it fried?
1:53 that's when you would just charge the cheaper option without telling them lol. Unless you feel like charging more for their cluelessnes.
Maybe the customer wanted to make sure there was no cross contamination between the salmon & any beef-like if they’re cooked in the same oven etc. Allergies & food sensitivities can be weird. The other stuff made no sense though.
2:57 tbh the only way that would make sense is if beef tallow was used to cook the fish. But it still baffles me how people can be so dense and offended at their own incompetence 😂
I like to order pie ala mode, hold the ice cream.
This is why there are explanations on menus
They can’t be bothered to read all that tiny little print.
Easier to ask the poor server.
I think everyone should work in the serving industry or retail for a year, just to get a feeling for it.
Like returning red leaf lettuce because it's "rotting". The last thing I would do is work in food service. Too many aholes.
Poor Preston...😊
They're MUSHROOMS PRESTON
😂😂😂😂😂😂😂😂 and yet he still looked baffled 😂😂😂😂😂
People think their grandma is in the kitchen
This is why you charge an upcharge for modifications.
Chef is right, people are the problem
And he belongs to a different category, right?
IT Crowd got the definition of people right.
In fairness to that customer, tzatziki and apple pie probably does taste nasty
waited tables in college and i can tell you that the amount dumbasses that come through are exactly like this.
pepperoni pizza but hold the pepperoni... so cheese pizza? ... no-- I want a pepperoni pizza w/ pepperoni
one girl asked if we could just make her a lasagna (wasn't on the menu) because "it wasn't that hard" ....... -___-
I had a customer order chicken satay skewers and sent it back asking for me to take them off the sticks for them. Lazy ass people lol.
Sooooo re the salmon no beef….I had someone ask if there was beef in the chicken teriyaki and I scoffed and was like it’s chicken….why would there be beef!!
Years later I found out that our homemade teriyaki sauce did, in fact, have beef stock in it. Oops.
I tell you what chef, why don't you split the halibut into 1 quarter and 3 quarters?
Moon pies vs moo pies
I ordered soup du jour. and this isn’t what I ordered. 😂😆 you order soup of the day and you get the soup of that day. Soup as that.
Or (in angry voice) No soup for you!!
A salad does not need lettuce at all. Why wouldn't you list it on the menu?
Another issue. It's "soup*s* du jour" not "soup du jours".
Isn't it "soupes du jour"?
@@MrBulky992 considering in French, soup is soupe (ie. it should really be soupe du jour), I think it's kind of silly to pluralize it the same.
@@ffc1a28c7Well, it's a genuine French phrase (not like "nom de plume") used to make a menu look more prestigious. I believe, if the French is spelt incorrectly (as with any mistake in spelling or punctuation in a formal setting), that effect is lost on at least some people who will attribute more cachet to writing "soup(s) of the day" in English with correct spelling.
"Coup de grâce" is another phrase people frequently get wrong ("Coup de gras") but there's no English equivalent, unlike with "soup of the day".
1:41 💀
Preston needs to learn how to stand up to the customers.
Fire preston
I,love these videos but it just confirms to me that people are stupid! A guy doesn’t want lettuce with his salad? Someone doesn’t know what oyster mushrooms are? And the list goes in! I think Preston really needs some lessons in food - but on the other hand his not-knowing is humorous!
I think it's a language barrier but I don't understand the whole salad without lettuce thing. Does salad mean lettuces no matter what?
Is your grilled chicken grilled or fried?
So dumb customer, Gen z waiter, and brain charged cook. What a recipe for fun!
What kind of philistine eats beef free salmon?
Yeah, every time I order filet of salmon, I ask for extra filet but there's never any on the plate.
How dumb are people? Wait we live in a culture that wants Gluten-free eggs. *forehead smack here*
You just can't fix stupid.
That restaurant gets a lot of trans customers. is it a gay restaurant? Thank you for explaining. I don't know much about those things.
First time so early in the comments
Big deal. Is this a Pre-K class assignment?
Okay so she's not allergic to oyster mushrooms obviously... But if I got a ticket that said "No mushroom shellfish allergy" I wouldn't even get mad. I'd just read it as two separate statements. No mushrooms, also there's a shellfish allergy so careful with preparation.
Who is the dumb one the servers or customers
The beef one isn't that ridiculous. Just look at McDonald's they used to cook their fries in beef tallow. I imagine the salmon comes with a side, it's not that crazy to think the side might have something beefy in it.