S2E24-GREAT LOOP *ON THE HARD PT 2* -Orange Beach AL
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- Опубліковано 10 вер 2024
- IS SHE FINSIHED? We cant seem to get any straight answers. Just when we thought we had everything figured out...BAM! More bad news! This repair is taking forever!
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That was a lot of condensation that would make any dehumidifier work over time.
As for one of the comments about over reacting and getting in line for repairs, I personally can relate to your reaction. When I was a contractor (about a hundred years ago) my company flourished because when I told a client I was going to do something, I did it. If I was unable to for some unforeseen reasons, I communicated with my client.
In the boating repair world that is hardly the case, I too would be upset after three weeks of miscommunication or misrepresentation of exactly what was going on or in this case not going on. It was clear to me that it had nothing to do with getting in line or waiting your turn, you were reacting to what was promised to you by the boat yard. That is on the boat yard,not you. Glad you are back to manage your project.❤
Your comments always make us smile! Thank you!! I 100% agree with you...that is all we ask, do what you say your are gonna do, or let us know why or how it needs to change. It is the not knowing and the lack of communication that is wearing on us. Thanks so much for being awesome! :)
Well, I always say the shop is more drama than the crashes... I learned with fiberglass 90 percent is the Labor and you guys seem smart, you could diy it. I do recommend never talk trash about a shop, it comes back to you on UA-cam, other shops see it and won't work for you. My rule is only good or nothing. Fiberglass is not fun but it is easy.
The lower part of the boat never heats up with the sun on the hard in winter, but the top does. The difference in temp makes the wet conditions. Fan running will help.
I had a 72 day window with tools sitting in one spot, never paid that Marina again. Missed most of a season, but I have 2 boat so... Life is good.
Last comment, if you don't fix that boat someone will,,,...
Great comment! Thanks!
I will say every craftsman and contractor that has worked on our boat has been fantastic! No issues with the guys doing the work. They are great!
As far as everything else there at the yard and the drama...I will take your advice and remain silent..:)
Thanks for a great comment and lots of good advice. We appreciate it! Thanks for watching and following along!
Cap that engine mount section with a heavy U shaped stainless peiece covering the stringer
EXCELLENT IDEA! As we dig in further and find more damage we are exploring options just like this to make those areas stronger. I also want to add a backing plate to the top of the strut, I was shocked to see there wasn't one. Thanks for commenting!
Thank you for sharing your journey through this. It is important to understand the loop has hazards and not every day cruizing or every loop is trouble-free. Sorry your going through this, but I appreciate you sharing the down to earth details. So much to be learned for past present and future loopers.
Thank you for such a nice comment! We really appreciate you taking to the time to do that. It means a lot to us. Thank you and all the best you!
Oh geez - the uncertainty must be so stressful. We’ve been dealing with a seemingly endless saga of repairs on our boat since it was hauled out in October - each time one thing gets fixed, they find something else, and between the incredible frustration and the hemorrhaging of money, it’s a real roller coaster. I’m eagerly awaiting each new episode in hopes of finding that there was ultimately a happy ending for Andromeda! (BTW, we were glad to hear the OKelleys confirm that ‘a boat well repaired and well documented’ could even be better than it was from the factory …we’ve been carefully documenting every step of the work on our boat with hundreds of photos, so sounds like it’s the right thing to do!)
Ugh! Sorry to hear about your repairs! Hopefully they get you sorted out before this summer! Please, please, please get a good certified Marine Surveyor to work with you for the documenting. If you haven't already. It sucks to have another expense...but that final write up("documented") from that Surveyor is worth every penny. Best of luck Kari!
I hate that you two are going through this...I am sad for you and I hope Andromeda lives to see another day on the water.
Thank you Larry. Thank you for the kind words. We appreciate it!
So sorry you all are going through this! Hoping for a better outcome concerning your boat.
Thanks Tom! We really appreciate the kind words. Cant tell you how nice it is. Thank you! :)
Good for you guys, enjoying where you have to wait. And good sharing the things that boaters may have to deal with on The Loop! Take care!
Thank you Mark and Mel! Always so kind...thank you guys! :)
I hope that by now Andromeda is on the water and you guys are back on the Loop!!!
❤
Thank you!
Your videos are great for the average boater. Yeah sure, you’ll get comments from a couple of boaters that have grown up on live aboard boats or have been living on big boats first the past 20 or so yrs; don’t let them dissuade you from documenting your adventures for others to see. I too have thought about the big loop and other boating adventures. I’ve been small boating since a child. The biggest boat I’ve owned was a 33’ Searay. Again. Always dreamt about bigger adventures! Love the videos.
Thank you so very much for the support and kind words! We appreciate it more than you know :)
I've been watching your adventure from Day 1 and just want you to know there is another Michigander pulling for you from Houghton Lake. Keep your spirits up and know Andromeda will sail again!
Thank you Phil! We appreciate that! All the best to you!
I admire your tenacity in the face of adversity. You are true Gen-X'ers.
Thank you! Thanks for the great comment!
Absolutely you can block the engine up to do that repair. I’ve done it on the water!
That's what we thought too! They did end up blocking it up, and sliding the engine front to back to do the Fiberglass work. Thank you for joining us :)
I really feel for you guys, you keep having these " barbed wire fence" moments ( hard to get over) with insurance frustration of go slow mode. Chin up, she'll be right mate. 🍻🍻🍻💙
Thank you Mark! We appreciate the well wishes and the encouragement! It means a lot to us! Thanks!
Sure feel for you guys, but know that you are an inspiration to a lot of us. We are on Retriever, (Looping on Retriever) and watch you regularly. We are stuck in Fulton Ms waiting for the Demopolis lock to reopen. Left the boat at midway marina last November went home and came back about two weeks ago, frustrated, but we are feeling luck when we watch your videos. Hang in there... hope we can meet you down the road. Prayers,
Randy and Lorraine.
Randy and Lorraine thank you! I cant imagine the frustration with the Demopolis lock. We are sorry you are having to deal with that. I guess we each have similar "unexpected delays" stories we could share. Thank you so much for the kind words and the well wishes. And same to you! We hope you get back underway soon and have many many safe and fun miles ahead! Hang in there! Thank you guys! All the best to you!
My heart goes out to you two. I can't imagine the disappointment for your travels. Your patience and good attitudes will get you through this. Though, a Crescent wrench up 'side the head of a mechanic is always an option. Hang in there - you're in my prayers.
I'm with you Dave. I don't have patients for mechanics who keep screwing around and wasting time. GIT ER DONE.
Thank you David! We really appreciate the kind words and well wishes! All the best to you!
Thanks Scott!
Boat yards! Problem is that the kind of people that work at boat yards or do boat work tend to be free spirits that don't have much urgency when it comes to doing jobs. And there's not a lot of competition so when you are stuck on land you can't really shop around for someone that will get the stuff done. Or you'll be stuck some place that will only allow you to use their workers.
Thankfully they welcomed us to come in and work anytime. Everyone was so kind and helpful. Especially all the actual technicians, it was the scheduling, management and insurance end that got muddy. If Bob didn't interject and help manage the project it would have been so much longer! Thank you for joining us! :)
I have watched many boating videos over the years. I very much like your detailed commentary on your thoughts in each video from the start of your great loop experience. Now that you are back at the boat I am hoping that you will get some action on the repairs and that you will be able to create some excellent vidoes documenting the repairs. I look forward to viewing update videos coming closer to todays date April 4th 2024.👍
Thank you for the great comment! We are trying to bring things closer to "real time" over the next few episodes. Stay tuned! Thank you very much for the kind words and for following along!
Just started watching you guys a few weeks ago. West Michigan man here as well. Grew up Mecosta County. Living in NC now. Sorry for all the mess. I'm not familiar with the challenges of this level of boat repair. Wish you the very best. Its April now so you may have made some progress since then December. Hope so. From the stories I've heard, this boat yard response level is typical. Hope you kick a little butt and get some progress. When you get to Wilmington NC, and I know you will, would love to buy you guys a beer and burger. Hoping thing gets moving and look forward to seeing your progress. Keep the spirits up!
Thank you! Great comment! We appreciate the well wishes and the kind words. Thank you. We are trying to bring things a little closer to real time in the next few episodes. Or you can follow us on Facebook. Please drop us a line at info@cruisingandromeda.com and hopefully we can connect in NC. Thank you for following along!
When you are not on site, they can get away with anything. I speak from experience. If they know you’re involved, nearby, answers and results seem to follow much quicker.
I’m with you. I’d be frustrated too. As far as the ‘tech’ that wanted to test the boat apart, I’d have a few words with him. He’s looking a a fat paycheck, or, he didn’t want the job.
Waiting stinks, but the water will be there. I hope they treat you fair and you’re moving soon.
Keep your heads up!!
Thank you Todd! Appreciate the well wishes. Thanks for taking the time to comment too! I agree with you about being there. Has to happen. It is a shame one guy having a bad day can delay things so badly. Ugh! We really appreciate you watching and following along! Thanks! :)
Sorry to see nothing happening with the Boat🥺given it’s April 13 I would think that we the followers would be getting a more updated information regarding your situation on your boat journey and boat 🛥️ repairs.
Thank you Steve....we are trying to bring tings a little closer to real time over the next few episodes....we also have a face book page! Thanks! :)
Thanks looking forward to the updates and hope they are all positive
What what its worth ! I grew up in Gulf Shores /Orange Beach area , never have i ever trusted any of the boat yards as the place has gone extremely greedy ! So sorry to hear of your trouble,and hope they can be resolved without costing you a fortune ! That's the reason i no longer live there 😊
Love the people we have met, love the area....the guys actually doing the work are awesome! As for the rest of it....no comment...hahaha! Thank you for the comment and thanks for following along! :)
Well your name says alot
What a mess! On the positive side, at least you have that beautiful beach. Your house looks super cute too, by the way :)
Thank you! We are finding lots of positives in all the chaos. Thank you for the kind words and great comment! Best to you!
Watching another week of trials and tribulations. Glad I know where you are now. As an aside - don't hit anything else. I can't take the stress 😂
LOL! Thank you! We will do our best. Thanks for following along! :)
Good to hear an update,hopefully we get another one soon since your there now,i would put a fan in the engine room,help with the moisture, last thing you need is any mold starting, btw you still wearing the short pants, Its winter! 😂
Good call on the fan. We actually ended up doing a small heater. Still rockin shorts! LOL!
@cruisingandromeda I posted a comment about a video I saw,the owner installed prop protectors under the props,basically a bar that ran under the props to keep them from hitting the bottom,or any obstacle,maybe an option for andromeda while out of the water,keep this from happening again,but i don't see my comment though,was a mainship 400 for sale on youtube
Remember when I said yall should have gone to a "Shipyard" in Bayou La Batre? Ive been building boats since 1987 wood, glass and steel. Never ever use a marina to do shipyard level repair.
That's what I was thinking but kept my mouth shut. An orange beach marina too! Is Steiners still in operation? Since they haven't put that Marina on blast I'm guessing they made it through this. 😢
@@dreed7312 yep they are still going strong the last time I stopped by to shoot the breeze with them.
Thanks NautiGrandpa! Saunders is a boat works facility in Orange Beach. 2 locations. We are at a "Marine Center" not a "marina", they have a boat builder right in the yard with us. Kilker Boatworks. I may have mis spoke and said "marina". They actually don't even have a marina...just boat works.
Sorry for the confusion on this one. See my reply to NautiGrandpa. We are at a boatworks facility. "Marine Center", there is no marina....no slips....just boat work.
My hats off to you both..This much time and lack of progress I certainly would not be pleasant to be around.
The damage is not that significant as my experience I've seen worse in the bearing sea.
Livid would be an understatement given the level of professionalism that's been displayed in the boat yard.
I'm sorry for your experience in this and I as you should expect better.
Thank you for the kind words. We really appreciate you taking the time to do that. I can only imagine what the Bearing Sea can do to a vessel! Ouch! Thank you for following along!
I could have told you that you took it to the one place on the Gulf Coast that will cost you a zillion dollars. Much of your stringer damage appears superficial where the engine moved when the drive gear was under enormous pressure due to the hit on the prop. I do not think the engines needed to be removed. I do know that I managed the repairs on a 63 Carver which took out 2 Shafts and 2 props. No damage to the rudders. Those repairs were about $21,000 dollars. to have both props, and shafts replaced which included pulling the boat. I have heard some scary stories about Saunders Boatworks and pretty much would not take a boat there. The Condensation was more than likely due to very cold weather moving through the area, then warmed up really fast. It is not that uncommon in Southwest Alabama or Northwest Florida.
Thank you for joining us Mark! We definitely learned a lot through that whole process. :)
@@cruisingandromeda I have moved and delivered a lot of yachts over the time and very interested in the challenges people face. Everything is fun and games until it's not. Worse, is when you are at the mercy of others you do not know or have experience with. I have seen some really bad results. Your journeys are impressive and how you manage challenges are good as well. I wish you safe travels and live your best life. Just be careful if you are moving from South Florida to Northwest Florida in the winter... you can get waylaid for weeks waiting for a weather window to cross the gulf. In January I waited 3 weeks to bring someone's boat back for them. Worse, oil pressure dropped in the starboard engine, I had to run at 1200 rpm putting me into port hours late where the last 4hrs were in heavier seas that I wanted to deal with. It was a long trip. The issue turned out to be in the head which was rebuilt.
Oh wow! That had to have been scary! The weather is no joke! We wanted to keep going, but had to bail because we saw the weather changing, and not for the better!
Hey my friends. Happy you are keeping good spirits. Stick together. All will work out. I know I mentioned we went through a terrible house fire and insurance immediately dragged their feet and wanted to under cut everything. We hired an adjustment firm to represent us ... no more connections to insurance. They took over with all their lawyers... soon everything twisted in our favor. Their team knows insurance laws... we made out very well. I would recommend at your meeting if things don't seem to be going well. Put your foot down and imply perhaps you need to hire an adjustment firm to represent you for insurance purposes. I know insurance companies don't want this as they are now fighting a team of lawyers that know insurance policies and law. Our thoughts are with you.
Thank you Mark! Really appreciate you sharing this, and we are sorry you had to go through that. I think this is great advice. Please stay tuned because we do share some things we learned that can help too! Very similar to what you are suggesting. Excellent advice. Thank you Mark for the well wishes and kind words. Much appreciated! :) All the best to you!
I am going to be the bad person and say it. These videos are OLD. It has been 3 months since they were filmed. What people want to know is What is happening NOW? It is past time to do a “Catch up” video that covers the last 3 months.
No worries! Your are definitely not the "bad person" for asking.... We are documenting our story for us. We are glad you enjoy the videos and it means a lot to us that you want to know what's going on and want to see more. We take that as a compliment. Thank you.
Our next few episodes will bring things a little closer to real time, no worries. I'm sure you know most travel channels on UA-cam are a month or two behind real time.
Thanks for watching an than you for your support!
Sounds frustrating. Sorry you have to go through that. In other news…I’m booking a couple days in Ludington for a trip I am taking with 5 boats. We are all from Wisconsin and heading to Mackinac Island. Hopefully you’ll be back by then with Andromeda
That sounds like and awesome trip! Please look us up! Thanks!
Hopefully, you came up with a solution. I assume that the estimated repairs were documented? If so, that gives you some leverage. Good luck to you both. Hang in there! Safe boating to you both!
Thank you Skipper! We appreciate the comment and well wishes! Thanks! :)
IT'S APRIL 15 FOR ME NOW.
Wondering about progress or lack there of.
Your damages although significant are not that bad and the boat is salvageable.
Being a Michigan native I still have connections for repair parts for everything pertaining to you your running gear.
All the parts you need pertaining to running gear would have been delivered in 72 hours.
Fiberglass work should have been completed in that time frame.
Anything less means it's not a reputable establishment.
Thank you for the comment Don! We are trying to share this repair process and bring our videos a little closer to "real time" over the next few episodes. Stay tuned!
You are correct. The lead time on some of these parts is ridiculous! I even suggested using a few of our connections in Michigan who could get us stuff right away....but they did not like that idea.
The engine compartment needs to be dried out and ventilated to prevent the condensation. Moisture will cause mold and mildew, plus corrosion on the electrical components and electronics.
Thank David! 100% agree. Up north this is never an issue...the condensation was new to us. I would have thought the yard would have known. Great comment, and great advice! Thank you! Best to you!
In my Experience when you want something done Right.......... DO IT YOURSELF.... Just goes to show Big Boats aren't made any better Than a small one I am in the middle of a Stringer Job now But I am doing the Job Not difficult just messy.
You are correct sir! We always tried to do it ourselves, or at least tried to be there to learn from the pros! They were all so nice and willing to share their knowledge.
Your episodes are 4 months behind?Guess UA-cam is not that important.Wish I would have drove down to Saunders when your boat was actually in Orange Beach 🥴This was really emotional to stomach how bad this situation really has gotten!!!I feel your pain being stuck in Alabama.Happy new year to you as well 🤡Are you going to watch the fireworks 🎉I know I am for sure.The weather here in Alabama is really cold and wet in December but we do have some decent weather some days.Maybe January will be warmer only time will tell.Saunders is a great boatyard you’re in good hands there,very experienced personnel.I would listen and follow their recommendations to the letter.A little condensation is really normal and your engines will be fine I promise.Christmas is a time to relax and be with family and friends you understand why nothing has been repaired.Hopefully you’re back in the loop by January or February🙏
Hi Mark! Thank you so much! We loved it here in Alabama! The weather got chilly a few days, but nothing like Michigan lol. Our youtube is behind more than we would like, but it honestly takes about 40 hours per video. Bob works on them every morning. Thank you for watching and your support! We appreciate it :)
Hang in there, guys
Thank you Frank! We appreciate that! :)
Good luck to you!
Thank you Mr. Billius! We appreciate that!
Hang in there!
Thank you! Much appreciated! :)
You guys got this, just take your time and get professional help with the structural stuff. Once you have that fixed the rest is just parts. Doubt you hurt those engines.
It’s not the adversity alone that strengthens you it’s how you deal with it that grows your wisdom and makes you qbetter. Hang in there.
Wow! Thanks Mark! Great comment. Thank you very much for taking the time to send us this and thank you for the kind words and well wishes. It really means a lot to us. Thank you!
That's Saunders for you. They move like molasses unless you are on them constantly.
Yep! Figuring that out. We don't like being squeaky wheels, but nothing gets done if we don't! Thanks for the comment and for following along! :)
Have you all considered a smaller and more affordable vessel that you all could operate better? New watcher over here. From what I've gathered, your Mrs. Was at helm and attempted to overtake a barge, in hopes to maintain speed with the "buddy boat" . Ultimately grounding the vessel, and causing thousands in damage. Do you all have a chart plotter or depth finder? I love your spirit. There's people doing the loop on glorified pontoons and shanty boats, and this looks like negligence on your behalf. youre trying to sell your point of view to your insurance company. Bite off what you can chew. Glad no one was injured.
Thank you for following along! And thank you for the comment. Just need to correct a few things you have totally wrong. 1)We did not run aground, we were no where near shore nor too shallow. We hit something submerged like a dead head or a log or something, several people traveling the rivers did the same. It happens 2)Yes we have a chart plotter depth sounder etc.. 3) absolutely no negligence on our behalf, had you been at the helm you would have impacted this same object. 4)Don't care what our insurance company thinks no need to "sell" them on anything we know what happened.....and they are certainly not checking out our videos to get my input...thats just silly.
Thank you for watching and commenting. I just wanted to set the record straight. We appreciate you following along!
its to bad that some marinas hold up on repairs till insurance agrees, from what i have seen it is not the hole stringer that has been compromised and yes to remove parts throw them on the ground they should have been sent out for repair seems to me you are getting the runaround Fiberglass work is not that hard it is the system best project maniger for the work is you and you should watch it ,all repairs
Thanks Grant...you are correct! We are learning the hard way. We are the project manager, and we need to be with the boat....and as much as we hate being pests, we have to be squeaky wheels to get things done. Thanks for the comment and thanks for following along!
I keep a dehumidifier running in the winter months.
Yep, our first time not in heated storage during the winter. Learning as we go! Great suggestion! Thank you!
Can you just give me a sneak peak into where you are now with Andromeda? The video is from January so surely you have resolved the issue since it is April. We love following your channel.
Thank you! We are so glad you enjoy the channel! Facebook is more "real time".....but beware the spoilers! Hahaha! Thank you for your support! Best to you!
Thank you for letting me know about your Facebook posts. So glad you are having fun and Ollie is enjoying himself!
Thank you so much for watching and joining us! :)
I'll see you all on Monday.
Time to nip it in the bud!
Unforchently circumstances arise that force you to become a bit more aggressive in your attitude towards a problem.
"The Squeaky Wheel Gets The Grease!" is a saying that could be relevant here.
You are right David. I really do not like being a squeaky wheel, but something has to get done. Thanks for the comment! :)
What's the update on your boat ? Hope it is all going good for y'all.
Hi Kevin! Things are improving. We hope to bring everyone up to speed and a little closer to real time in the next few episodes! Stay tuned! Thanks for the well wishes!
Alot of truth in what the TheOKellys said! There is an old saying, 'You haven't been around if you haven't be aground"
You are correct on that one! Thanks for the comment! :)
Christmas seems so long ago now
It does! Trying to bring things a little closer to real time over the next few episodes. Stay tuned! :)
Praying retroactively for you guys and Andromeda. Either that she gets FULLY and PROPERLY diagnosed and repaired, or that insurance COMPLETELY replaces it with EQUAL or BETTER than before the accident.
Thank you! That is exactly how we feel too! Just tell us one or the other so we know...ugh! The not knowing is the hardest part!
I am a simple man. I don’t know why they can’t put a chain under the motor mount as a sling and support it to jack it up and get the mount off the beam. Fix the fiberglass and reinforce with steel, put mounts back and lower that side of the engine. Repeat on the other side. Seems the shop is dragging feet a bit.
You are a smart man, because you keep it simple! So many experienced craftsman and the surveyors all suggest the same thing. Seems like a great plan! Now it just needs to get done! Thank you for the comment and thank you for watching!
Jut found your channel so excuse my delay in commenting on past videos. This does not surprise me AT ALL. Boat yard owners are notoriously shady and your situation is exactly what they love. They love boat owners that drop a boat in the yard and have to leave it. The clock is running. They will milk it for every last dollar, complain to insurance, over estimate and always under deliver. They are all crooked and take advantage. Good luck moving forward.
Thank you for joining us Timothy! :)
Well, it’s almost April 15th. Just saw the video as u motor to Alabammy. B.O.A.T:break out another $1,000. Now you’ve heard it another 1,000 times. Hang in there. Make her float and take time sailing, enjoying and working on the boat. And, get outta the $$$ Boaryard.
Thank you Jeff! You are correct, B.O.A.T. for sure! Thanks for the comment and the well wishes! :)
Wow, nothing worse than being jerked around for weeks on end… good luck to you guys and hang tough! One thing keep in mind… they all work for you!!! 🍀🍀🍀🙏🙏🙏
Thank you! We are trying to stay positive, but a lot of ups and downs. Too much. Thanks for the well wishes!
Too bad about the service you aren’t getting….I might consider trucking it to another yard …..
Thank you William....it had crossed our mind. But once its on the hard and the parts are all pulled off, we felt stuck. We were stuck! haha! Thanks for following along, stay tuned! :)
Seems a strange choice to pick that boatyarrd. All of its advertising and social mediais about outboard motors.
I agree Pete. We asked anyone and everyone when we were trying to find a yard....they all said this is the best in the area???? Who knows...
Leaving the boat at a strange marina that you mean very little to??? Of course nothing was done. They have many loyal customers in front of you. You need to project manage every step of a major repair like this, for the protection of your own investment.
YES! you are 100% correct! Unfortunately we did not know that going in to this...but you are right! Thanks for watching and commenting! :)
Who is your insurance company?
Intact
@@cruisingandromeda Thanks
This is at Saunders?
Yes. Saunders Marine Center. Their Orange Beach facility
@@cruisingandromeda that’s wild they’re giving you the run around. Usually a solid group.
Everyone was so nice, It just seemed there was a lot of changes they were dealing with, staff changes, mgt stuff. They did take care of us, we just had to work really hard for it. :)
You gotta watch em down in Orange Beach, especially if you're from north of the line.
Yup they come down and demand everything its doesn’t play well at all.
LOL! Good advice, but so far everyone we have met has been great! We have made some new life long friends in Alabama, and when this is all over we will for sure be back to visit.
It’s a different world on that beach we did live there but it was time to go.
You probably repeated yourself 50x on this video. The music was terrible. And stop being a drama queen. It is not near a totaled boat. Its some glass work.
Wow Pete, did the video hurt you? Are you going to be ok? Not your boat, not your story, Please share with all our viewers your channel so we can check out your 100% perfect videos. We are all dying to see how an expert does it!
I don't mean to be unkind, but you are way over reacting and need to stop and think. Just because your Boat was damaged the whole world can't just stop everything that was going on and already scheduled , I am sure out for weeks at this Boat Yard. So they can concentrate on getting your Boat repaired. Would that be fair to the other Boats that were already there and needed some repairs or service too. In reality you got to get in line just like everyone else does, that how it works, unless your willing to pay an extreme premium to prioritize your Boat ahead of others waiting in line. Being a Sailing Yacht owner I know this to be true and how it works in my experiences.
You have a point as a boat owner myself, but when you are not on site, it’s more likely your boat won’t get the attention had you been near.
It will work out.
No worries, you are not being unkind. It is a fair perspective. Maybe we were not clear...they told us things would be done. We did not demand anything, we "asked", we were told a line of BS over and over again by the yard. This yard has a reputation for doing just that. Everything that didn't happen as planned was "their plan" not ours....we did not ask to be prioritized, we were not pushy or demanding, we were at their mercy and only wanted them to do what they told us they would do when they told us they would do it. Not BS us or ignore us, which is exactly what they did. Thank you.
Thanks Todd. I agree with you. I don't like being a squeaky wheel, but it has it's place. It is also good to be around should other problems surface or decisions need to be made. Thanks for the comment! :)
Now I'm absolutely disgusted with the service and treatment y'all experienced with that boatyard. Really shabby of them!
How so? This is one of the top marine repair facilities around.
They are a busy shop they have other clients who have waited their turn.
It's notllike nobody had anything to do when the boat showed up.
This area is full of multi million dollar vessels.
It's funny someone breaks down and expect everything to be dropped and work on their stuff.
Thank you. I want to reiterate, the craftsmen and all the techs, anyone who laid hands on Andromeda did and exceptional job and they are great people, some of them I have become friends with and stay in touch with. The "management" at this facility is terrible in execution...very nice people, however the communication, scheduling and follow through was a joke! We really appreciate your support Dr. John! Thank you!:)
Hi Scott...read my reply to Dr John. Also please stay tuned for more on this topic. We did not "expect" everything to be dropped like you incorrectly stated. We expected to have done what they said they would do, when they said they would do it. They picked the timeline...not us. Our frustration was from this yard not doing what they said they would do, among other things. Thank you for the perspective, I agree with you in general. But in the case of our frustration it was being told things over and over again....that never happened. We learned that they have a reputation for this exact issue.