🚨 What are your thoughts and experiences with Panini’s Customer Service (don’t forget to enter the givvy)??? 🤔 🚨➡️ BIG AUCTIONS & MIXER BREAKS: www.whatnot.com/invite/packman ❤️Become a channel member for exclusive perks, bonus videos, & more: ua-cam.com/channels/fktPj8y08_k_NW9UdHgYOg.htmljoin ➡️Follow me on Instagram for exclusive content & hobby news: instagram.com/packmancards instagram.com/packmanbreaks instagram.com/packmeetsworld ➡️Join our community of collectors on Discord: discord.gg/XzwBYMD2fY ➡️FOLLOW ME ON TIK TOK: www.tiktok.com/@packmancards Check out my new Twitch/gaming channels: www.twitch.tv/packmanbutgaming ua-cam.com/channels/5C2LmagAfjGY6drzeSBrmg.html Check out my second channel for group breaks: UA-cam.com/c/packmanbreaks
@@Amuroray77 Only time I can think of where I definitely got special treatment from CS was with a national trade in where I got a sick Ja auto. I don’t consider waiting multiple years (some since covid), countless unanswered tickets, unfavorable trades, requests ignored (that were initially agreed to when I sent them in a long time ago), and no responses as special treatment. All those other big customer service hauls were a result of going to the national, and that service was offered to everyone at the show. As I mentioned, I stopped sending stuff in as it’s not worth the hassle and wait imo. This is definitely a sizable haul that I’m happy to get back, and I’m grateful to at least get help on these, but given the info I mentioned in the vid, I wouldn’t consider it a big win.
@@Amuroray77 My lean is they see the name and prioritize the request. So Packman might not think or know hes getting special treatment but the fact he gets a response and an item is proof
Hey so does anyone know how turning redemptions you are waiting on into similar boxes like this works at the national. About how long is the wait I’m guessing hours? Do you just need your panini account and password to show what redemptions you are waiting on to trade in? It’s my first national and I’m just trying to be prepared. Thank you!
If hits are missing from breaks, do you send em in and give value to the people in break? Or just don't send those in, only from personal boxes. Just curious.
Google spies on you man lol. I was looking up my 3 year old redemption from 8/2021 and this video all about Panini customer service experience starts playing that’s trippy lol
Nothing. I tried emailing and no response. Just gave up and played the waiting game and then these all came. Happy to get them but a bunch of the requests were forgotten/messed up which was frustrating (but still happy to at least get taken care of). I’ve heard calling is the best bet these days
I've seen two separate examples in the past of there being two of the exact same 1/1's from a Panini product. Perhaps they consider it to be a statistical improbability for the two to ever surface together, so they allow two unicorns to be released into the wild.
so i got a wander franco rookie auto booklet /5 redemption a few years ago. unfortunately his value dropped tremendously is that something i could possibly trade in? and if so how do you think i could possibly be matched value wise
I would've rather had the TLaw black prizm rookie auto than those 2 i think the value isn't equal at all I could see that Trevor Lawrence going for $2500 or so and that Herbert and LT doing less than half that but like u said it could've been worse and ur a giants fan so it's really all in how u feel...why'd u send in the TLaw was it a redemption or was it damaged?
I have started collecting nba card recently, you videos have been very instructive. It helps people that are just getting into the hobby. Keep doing what you are doing and more people will be watching. Great stuff.
Not sure if you tried Panini lately, but they changed their QC submissions. Now they tell you if you can submit it based on the info you enter. You have to submit a pic of the front and back of the card and the proof of purchase. Then as an option (I believe, I might not have looked at it hard enough the first time) you send a pic with the damage, which I didn't do because I thought it was an option. It was a Wemby Donruss green lazer with a bad corner. They rejected it and basically said "The Donruss product is condition sensative and likely to withstand slight damage as it is a paper-stock product." I had a two others rejected too, one was a Wemby Optic checkerboard with some glue and off-centered. If you're submitting with Panini, make sure you get a pic of the damage in the submission process, even if it's optional. I'm done with all card BS, not buying anything anymore and selling everything. Good luck, everyone!!!
New to packman , curious , what does he do with all the cards he opens and redeems? Sell them or is this all his PC? Or is it a stockpile for a lcs or nationals? BANGER cards.🔥🙌
Your logic can straight up scare the creators from the card kingdom. Every business has its flaws and good points, we appreciate the inside baseball on this topic
Whats an awesome video to watch and that really sucks that they would replace all those big hits with those dusty sparkle packs that really sucks ! Thanks for sharing packman
Some really sick stuff, tons of crazy cards. Your videos are always so amazing, at least I can experience so many crazy pulls and cards through your videos. My dad hasn’t had a good experience because one of his favorite pulls ever, a Jamarr chase autograph rookie redemption from absolute, he redeemed about 2.5 years ago but they still haven’t even give much updates or been much help. Your videos are great though and love all the sick cards you were able to get, keep up the great work.
Very good point about the 1/1….. I know Topps will have unstamped cards to replace beat up ones, would it surprise anybody for them to have a blank, slap one of one on it and have more than 1 in circulation? Wouldn’t surprise me, nor would not putting it into packs
I've never dealt with Panini. I can't afford to buy enough boxes to have issues. Happy you got at least some of what you wanted. Keep up the great vids.
I had a box that was missing half of the inserts/parallels from my packs were just missing, missing 10 of the best cards, only to get replaces with 10 base vet optic elite dominators cards. Definitely was not happy with the replacements. Still waiting on a couple redemptions from 2-3 months ago, so we'll see on those. Those sparkle packs replacements seem like a trash replacement as well. Thank you for the video's always appreciate all the content!
What I have always heard is they do hold back a certain amount of 1/1s as replacements so they aren’t in the packs to begin with which is crazy to think about. Always a chance the person you chase is held back.
Many in the hobby won't send in a high value card if it's damaged for this very reason. Unless the TLaw was TRASHED, you should have kept it. Hindsight is always 20/20, though. Nice video.
Love the Donovan Mitchell! Agreed that it’s weird it’s not in the packs though. Awesome cards you got back though for the most part (besides sparkle packs) and thanks for the great content!
10-12 or so years ago if you had a redemption that was out for a long time and getting nowhere you couldn't get any kind of response through thier ticket system. You had to ask around on forums and get the name of the guy who worked there and could take care of you. I tried it once and he responded right away. Im a Giants fan and he got me a David Wilson RPA for my replacement, i was ao happy until he had the career ending injury like a month later 😮
I agree with that 1/1, also not knowing if companies hold big cards for a while to let a product sell before releasing them, could have been the deal there? product sales slowed so they introduced it into the wild just my thoughts
Love and enjoy all your breaks. Also am appreciative of what you offer for free to fans who have to follow and what not. I'd still be interested in seeing what you have for sale in baseball.
I legit rolled my eyes when I saw the STACKS of mail after seeing such a minimal thumbnail. No hate at all, just laughing at how awesome this video is going to be.
🚨 What are your thoughts and experiences with Panini’s Customer Service (don’t forget to enter the givvy)??? 🤔
🚨➡️ BIG AUCTIONS & MIXER BREAKS: www.whatnot.com/invite/packman
❤️Become a channel member for exclusive perks, bonus videos, & more:
ua-cam.com/channels/fktPj8y08_k_NW9UdHgYOg.htmljoin
➡️Follow me on Instagram for exclusive content & hobby news:
instagram.com/packmancards
instagram.com/packmanbreaks
instagram.com/packmeetsworld
➡️Join our community of collectors on Discord: discord.gg/XzwBYMD2fY
➡️FOLLOW ME ON TIK TOK:
www.tiktok.com/@packmancards
Check out my new Twitch/gaming channels:
www.twitch.tv/packmanbutgaming
ua-cam.com/channels/5C2LmagAfjGY6drzeSBrmg.html
Check out my second channel for group breaks: UA-cam.com/c/packmanbreaks
I feel like they could do better but still not bad for a company that wants money all the time
I seem to get forgot about 😢😢
When and where did you post the giveaway winner on last video never say the announcement
My thoughts are the kids that spend their only little money on packs and got nothing but here you are.....
Discussing!!!!!!!!!!!!!¡!!!¡
When I write panini about a damage card they tell me to fvck off 😂
😭😭😭
And this guy is saying that he doesn't get special treatment is bogus lol
@@Amuroray77 Only time I can think of where I definitely got special treatment from CS was with a national trade in where I got a sick Ja auto. I don’t consider waiting multiple years (some since covid), countless unanswered tickets, unfavorable trades, requests ignored (that were initially agreed to when I sent them in a long time ago), and no responses as special treatment. All those other big customer service hauls were a result of going to the national, and that service was offered to everyone at the show. As I mentioned, I stopped sending stuff in as it’s not worth the hassle and wait imo. This is definitely a sizable haul that I’m happy to get back, and I’m grateful to at least get help on these, but given the info I mentioned in the vid, I wouldn’t consider it a big win.
they have a customer service number in texas
@@Amuroray77 My lean is they see the name and prioritize the request. So Packman might not think or know hes getting special treatment but the fact he gets a response and an item is proof
Your mail days are like someone’s entire collection of nice cards being delivered all at once.
Facts and if that. Lol
I have my own mini sports card channel and I would like to submit an entry for a contenders box of nba or nfl. Keep doing what your doing 😊
Id love to hear the explanation about that donovan mitchell 1/1 🤔
Me aswell
I hereby formally request a Brian Scalabrine chase
And here I am still waiting on a four year old redemption.
Hope it comes soon!
Yeah same here
That sounds like it's never coming. That can't be in protocol to wait 4 years just like "oh sorry about your money you spent"
Only 4 years? I had 2 from 2011 that they just replaced last year.
Panini definitely just prints more cards lol
Hey so does anyone know how turning redemptions you are waiting on into similar boxes like this works at the national. About how long is the wait I’m guessing hours? Do you just need your panini account and password to show what redemptions you are waiting on to trade in? It’s my first national and I’m just trying to be prepared. Thank you!
Always a great day for a Packman video! Panini mail day!!!!
Always a great day for captain slider!
Crochet has been phenomenal this year so far. Will be an all star and is top 3 for cy young right now...nice card
Came here to say this… also should be an rc I believe
Baller, pitched lights out the other day.
If hits are missing from breaks, do you send em in and give value to the people in break? Or just don't send those in, only from personal boxes. Just curious.
I love watching people open card boxes idk why probably because it suspenseful
Google spies on you man lol. I was looking up my 3 year old redemption from 8/2021 and this video all about Panini customer service experience starts playing that’s trippy lol
What is your outreach method to Panini? Did you call them at the warehouse or what is the approach?
Nothing. I tried emailing and no response. Just gave up and played the waiting game and then these all came. Happy to get them but a bunch of the requests were forgotten/messed up which was frustrating (but still happy to at least get taken care of). I’ve heard calling is the best bet these days
what do you send in when you have a missing card in a box?
Holy Cow! This has to be the biggest mail day video ever on this channel! Can't wait to see what you got!
I've seen two separate examples in the past of there being two of the exact same 1/1's from a Panini product. Perhaps they consider it to be a statistical improbability for the two to ever surface together, so they allow two unicorns to be released into the wild.
so i got a wander franco rookie auto booklet /5 redemption a few years ago. unfortunately his value dropped tremendously is that something i could possibly trade in? and if so how do you think i could possibly be matched value wise
Always a good time when a new Packman video drops!
Agree
I would've rather had the TLaw black prizm rookie auto than those 2 i think the value isn't equal at all I could see that Trevor Lawrence going for $2500 or so and that Herbert and LT doing less than half that but like u said it could've been worse and ur a giants fan so it's really all in how u feel...why'd u send in the TLaw was it a redemption or was it damaged?
I have started collecting nba card recently, you videos have been very instructive. It helps people that are just getting into the hobby. Keep doing what you are doing and more people will be watching. Great stuff.
What do white boxes go for?
Love watching these mail days!
Out of curiosity I requested replacement for an incomplete redemption, how long does it usually take for a replacement
Not sure if you tried Panini lately, but they changed their QC submissions. Now they tell you if you can submit it based on the info you enter. You have to submit a pic of the front and back of the card and the proof of purchase. Then as an option (I believe, I might not have looked at it hard enough the first time) you send a pic with the damage, which I didn't do because I thought it was an option. It was a Wemby Donruss green lazer with a bad corner. They rejected it and basically said "The Donruss product is condition sensative and likely to withstand slight damage as it is a paper-stock product." I had a two others rejected too, one was a Wemby Optic checkerboard with some glue and off-centered. If you're submitting with Panini, make sure you get a pic of the damage in the submission process, even if it's optional. I'm done with all card BS, not buying anything anymore and selling everything. Good luck, everyone!!!
New to packman , curious , what does he do with all the cards he opens and redeems? Sell them or is this all his PC? Or is it a stockpile for a lcs or nationals?
BANGER cards.🔥🙌
So if I have a Luka auto redemption can I trade that in for a white box? Or a black box at the national? Is that how it works I’m new to redemptions
If it’s been in the system for 120+ days, you should be able to. I always feel the national is the best place to trade
This hobby is all new to me and it’s epic. Love the content man. You raise a good point on the 1 of 1
What all types of reasons do you send back to panini?
Dibs on the Big Papi auto! Impressive mail haul!
Your logic can straight up scare the creators from the card kingdom. Every business has its flaws and good points, we appreciate the inside baseball on this topic
Keep it up Packman, been watching since 2022
do you recommend the phoenix boxes? new to cards!
what is considered "damage" for them to send a replacement though?
These are always some of my favorite videos because all of the cards are usually awesome looking.
What is the best cheap packs or boxes
Whats an awesome video to watch and that really sucks that they would replace all those big hits with those dusty sparkle packs that really sucks ! Thanks for sharing packman
Some really sick stuff, tons of crazy cards. Your videos are always so amazing, at least I can experience so many crazy pulls and cards through your videos. My dad hasn’t had a good experience because one of his favorite pulls ever, a Jamarr chase autograph rookie redemption from absolute, he redeemed about 2.5 years ago but they still haven’t even give much updates or been much help. Your videos are great though and love all the sick cards you were able to get, keep up the great work.
On the 1 of. 1, was it in an unsold box sitting at the warehouse?
This was a monster of a mail day! So many sweet cards. Love it!
I can’t wait to see some videos from the national. Hopefully you have some good luck with the black boxes!
Mail days are always nice!
Keep up the good work my man 🎉🎉
Very good point about the 1/1….. I know Topps will have unstamped cards to replace beat up ones, would it surprise anybody for them to have a blank, slap one of one on it and have more than 1 in circulation? Wouldn’t surprise me, nor would not putting it into packs
do you know if you can get a black box at the national for a high value expired redemption?
So, all the cards without autos are from damaged cards?
I can't imagine how many cards you have submitted, do yu keep a spreadsheet to keep on top of it all ?
Crochet is a great player,one of the best pitchers rn,very nice card!
Always a great day for a Packman video
How long does it take on average to get a redemption card?
I’ve been trying to make an appointment with panini at the national. How ?
Always love the mail day videos!
This are the best vids, love seeing what people get from redemptions
I've never dealt with Panini. I can't afford to buy enough boxes to have issues. Happy you got at least some of what you wanted. Keep up the great vids.
Awesome video Packman!
Thanks!
What do you do if u get a damaged 1 of 1
Never had a good experience with Panini customer service. Love the video. Keep em coming!
Bowman U Chrome autos? will sell some for cheap. Opened 2 hobby boxes and have lots of nice cards from that set
I had a box that was missing half of the inserts/parallels from my packs were just missing, missing 10 of the best cards, only to get replaces with 10 base vet optic elite dominators cards. Definitely was not happy with the replacements. Still waiting on a couple redemptions from 2-3 months ago, so we'll see on those. Those sparkle packs replacements seem like a trash replacement as well. Thank you for the video's always appreciate all the content!
Great mailing day vids!
Solid LT hit for any Giants fans out there. Great vid!
Where you get all these boxes
What I have always heard is they do hold back a certain amount of 1/1s as replacements so they aren’t in the packs to begin with which is crazy to think about. Always a chance the person you chase is held back.
Like the content Packman. Keep up the hard work 👍🏽
awesome content I recently started my collection after finding this channel
Thanks! Love to hear that!
Please can someone tell me how you report and get compensated for missed hits? I’ve gotten Panini’d on big stuff like missing FOTL shimmer autos
Wow! I cannot imagine someone having that kind of collection. Great cards!
Finally another 🙌my favorite type of video
Enjoy!!!
Your collection is crazy, fun seeing what high end collectors go for compared to my humble collection lol
That's a massive mail day! Really nice cards in that bunch.
Pack I have an nba hoops rookie ink Chet that was pulled damaged how do you go about sending it in?
Thanks Packman, love them maildays!
Many in the hobby won't send in a high value card if it's damaged for this very reason. Unless the TLaw was TRASHED, you should have kept it. Hindsight is always 20/20, though.
Nice video.
Pretty crazy mail day - some amazing cards in there.
I love the longer videos!
Just started as a new collector and really learning a lot from your videos. A bit disappointed with my first Prizm mega box though! No Wemby...😢
Watching packman open the booklets was my favorite opening in a while
Love the Donovan Mitchell! Agreed that it’s weird it’s not in the packs though. Awesome cards you got back though for the most part (besides sparkle packs) and thanks for the great content!
10-12 or so years ago if you had a redemption that was out for a long time and getting nowhere you couldn't get any kind of response through thier ticket system. You had to ask around on forums and get the name of the guy who worked there and could take care of you. I tried it once and he responded right away. Im a Giants fan and he got me a David Wilson RPA for my replacement, i was ao happy until he had the career ending injury like a month later 😮
That’s quite a haul. Glad they sent something at least.
Definitely grateful to finally get these back!
Love what you have to put out every time it makes my day!
Fun to watch with my boys
I agree with that 1/1, also not knowing if companies hold big cards for a while to let a product sell before releasing them, could have been the deal there? product sales slowed so they introduced it into the wild just my thoughts
who has worse customer service, panini or the cable company?
Only dealt with them once. Redemption never came so substituted for a sparkle pack. Broke even, so was happy with it.
Love the content packman!
Love and enjoy all your breaks. Also am appreciative of what you offer for free to fans who have to follow and what not. I'd still be interested in seeing what you have for sale in baseball.
That big papi auto is sick!
I legit rolled my eyes when I saw the STACKS of mail after seeing such a minimal thumbnail. No hate at all, just laughing at how awesome this video is going to be.
consistent videos going crazyyy 💪💪
Great video! Always a great day to watch packman. Keep up the great work! Thank you
Thanks a lot! ❤
Holy mail day🔥🔥🔥🔥. Panini support has definitely been hit or miss
Panini is Panini ayyy kinda can't wait for fanatics to see what they bring to the table.
Man so stoked u got the USA jordan jersey.. Ur luck lately has been nuts
Love your content keep it up 👍
Thanks a lot!
I'm a buyer on the Bledsoe. How do I get in touch to but it?
Wow! What a mailday! Think the TLaw redemption would be worth more than the 2 white boxes you got.
For such a big company there's no doubt there customer service should be better. Quality control, too
Finally someone who gets how horizontal is supposed to go!
Is the AR fs?