PROBLEM: HP LASERJET PRO M15A DOES NOT PRINT ON MAC OS? HERE IS THE SOLUTION!

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  • Опубліковано 25 січ 2025

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  • @hendelghazaly
    @hendelghazaly 2 роки тому +3

    For those who have tried this solution and did not work for them, please try the following:
    I have Monterey version on MacAir, and it worked for me!
    1) Do not select the last version from HP Admin (now is 12), you will not find 11. So I chose (10.15) - Install it.
    2) After the installation, reset printing system, and then select the printer M14-17 while connecting it via USB
    3) Remove the USB and restart the laptop
    4) You will have two version of printer appear in the printer settings M14-17 and M14-17 2 - Keep double click on both, after few second the message of do not upgrade will appear. select it.
    5) Then try to print using M14-17 2 and it will print.
    This was my experience, I hope it will benefit others.
    AND I am really grateful to the video maker as it has been almost a year I had this printer, and with your guidance, now I can print with my Mac laptop. Thank you so much!

    • @UpgradedReality
      @UpgradedReality  2 роки тому +2

      Thank you for your feedback and for this helpful guide! 😁
      I too hope it will be useful to others, great job bro! 👊
      I pinned this comment for more visibility, I hope it helps!

    • @kofercic
      @kofercic 2 роки тому

      bless you and Upgraded Reality! I was already going nuts!

    • @UpgradedReality
      @UpgradedReality  2 роки тому

      😁👊

    • @itsrickele
      @itsrickele Рік тому

      this worked! omg I was about to buy another printer

    • @UpgradedReality
      @UpgradedReality  Рік тому

      😁👊

  • @dianaoprea23
    @dianaoprea23 11 місяців тому

    May God bless you for making this video. Just hung up the phone with HP customer service. In order for them to try (they can't guarantee they will find the issue) they said I have to pay $19.99 for customer support as my printer is out of warranty or I can buy a new printer, which wasn't my plan at all. If they could assure me they will fix the problem, I would pay, but I didn't feel I want to go that route without any guarantee of success before trying to dig into this issue myself first. Thanks a lot, it worked and my printer is working again. I'm so thankful for all those people who will share their knowledge free of charge, just willing to help people around. THANK YOU!!!

    • @UpgradedReality
      @UpgradedReality  8 місяців тому

      I'm so glad to know that this video helped you! 😄
      It's very difficult to find a working solution without jumping from one website to another, there are a lot of confusing and conflicting informations about this problem, seems like they don't even know.
      I really appreciate comments like this one, thank you! 😁

  • @MarkusK-e2v
    @MarkusK-e2v 6 місяців тому +1

    Solution for users who don't get the "Never upgrade" dialog - I followed along but wasn't able to get the "Never upgrade" popup. Printer would not print.
    My Solution:
    Preparation: Follow instructions of video.
    1. Double click on the printer in the list of printers. This opens the Document / Print job Queue of the printer.
    2. Click on the gear symbol in the upper right of the window
    3. In the first tab (something like "General settings" (German "Allgemein") activate the toggle at the bottom, something like "Use general printer functions" (German "Allgemeine Druckerfunktionen verwenden")
    4. Print a document - This did the trick for me and I got the first ever page on Macos printed.
    Thanks for the video.

    • @UpgradedReality
      @UpgradedReality  6 місяців тому +1

      It's nice to see a lot of people in this comment section helping each other, thank you! 😁👊

  • @Bogdee100
    @Bogdee100 Рік тому +1

    Спасибо !!!! Спасибо!!!! Спасиииииибиииищееее, добрый , хороший человек !!!! Аж слезу пустила , когда мой дохлый принтер ожил!!!! Хорошо , что в школе я изучала английский язык , да и ты так все объяснил доступно 😻 Миллионы тебе лучей любви и 1000 + к карме , хороший человек ! Муж подарил шайтан -машину МАС моноблок , готова уже была его выкинуть с окна , никак принтер не хотел видеть, а тут все так просто ))) я счастлива :) Благодарю 🙏

    • @UpgradedReality
      @UpgradedReality  Рік тому +2

      I am very glad that this video was useful for you! 😄
      Thanks for the comment, I really appreciate it!
      Have a great day! 😁👊

    • @Bogdee100
      @Bogdee100 Рік тому +1

      @@UpgradedReality 💐♥️

    • @dianaoprea23
      @dianaoprea23 11 місяців тому

      @@Bogdee100у меня точно такое же состояние. Служба поддержки уже была готова продать мне новый принтер, со скидкой и только сейчас, завтра уже не будет возможности 😢
      Благодарна этому человеку за его помощь 😊
      Слава Богу за таких людей!
      Всего самого доброго вам!

  • @Mark18090
    @Mark18090 Рік тому +1

    Hi, can you help me how can i connect it to my iphone wireless?

    • @UpgradedReality
      @UpgradedReality  Рік тому

      This particular model connects via wired connection only 👊

    • @Mark18090
      @Mark18090 Рік тому

      @@UpgradedReality i bought a cable to connect it to my iphone but it doesnt find it

    • @UpgradedReality
      @UpgradedReality  Рік тому

      Unfortunately this printer is compatible with Windows and MacOS only 😥

  • @emilgrochulski2182
    @emilgrochulski2182 2 роки тому +1

    OMG!!! Thank you!!! I spent couple of weeks looking for a solution! Now it works perfectly! Thanks man and greetings from Poland!

    • @UpgradedReality
      @UpgradedReality  2 роки тому

      I’m really happy this video helped!
      Thanks for letting me know and thanks for watching, I hope you have a great day! 😁

  • @giancarlo3000
    @giancarlo3000 3 роки тому +2

    Is this working with the Monterey update?

    • @UpgradedReality
      @UpgradedReality  3 роки тому

      I’m still on Big Sur so I can’t say for sure but, I don’t see any reason why it shouldn’t! 😄

    • @konstantis7
      @konstantis7 2 роки тому

      Yes!

    • @giancarlo3000
      @giancarlo3000 2 роки тому

      Didn't work for me. I'm still unable to print with my HP Laserjet 1020 printer, with my MacBook Air 2021 M1 Monterey.

    • @hendelghazaly
      @hendelghazaly 2 роки тому +1

      Try this:
      I have Monterey version on MacAir, and it worked for me!
      1) Do not select the last version from HP Admin (now is 12), you will not find 11. So I chose (10.15) - Install it.
      2) After the installation, reset printing system, and then select the printer M14-17 while connecting it via USB
      3) Remove the USB and restart the laptop
      4) You will have two version of printer appear in the printer settings M14-17 and M14-17 2 - Keep double click on both, after few second the message of do not upgrade will appear. select it.
      5) Then try to print using M14-17 2 and it will print.

    • @giancarlo3000
      @giancarlo3000 2 роки тому

      @@hendelghazaly hey, is there any way I can make direct contact with you? I have a MacBook Air M1 Monterey

  • @raymondharris7226
    @raymondharris7226 2 роки тому +1

    Thank you soooooooooooooooooooo much, this helped to much... I am very grateful....YOUR THE BEST!!!! It worked....

    • @UpgradedReality
      @UpgradedReality  2 роки тому

      It’s good to know that this is still working, thank you for your feedback! 😁👊

  • @F_editzz-p3g
    @F_editzz-p3g 2 роки тому +1

    Thank you soooooooooooooo much... this solved my problem

  • @forever_abandoned
    @forever_abandoned 2 роки тому +1

    It worked! Thank you so much

  • @leascaart
    @leascaart 2 роки тому +2

    I'm not allowed to double click to deny upgrade.

    • @UpgradedReality
      @UpgradedReality  2 роки тому +1

      That’s really strange! 🤔
      Try again from the beginning, I’m sure you can do it, don’t give up! 👊

    • @hendelghazaly
      @hendelghazaly 2 роки тому

      Same here

    • @leascaart
      @leascaart 2 роки тому

      @@hendelghazaly This video is outdated. HP did an update and this option is no longer available. Very annoying. I don't fault the UA-camr. ON the contrary, a million thanks. HP on the other hand... thanks for nothing.

    • @UpgradedReality
      @UpgradedReality  2 роки тому +1

      For some people it’s still working, check the most recent comments, I really don’t understand why you guys have this particular issue. 😫
      What do you mean exactly by “I’m not allowed” in your first comment?

    • @hendelghazaly
      @hendelghazaly 2 роки тому

      @@UpgradedReality I have tried the following and it worked for me. Thanks to the video maker for your guidance.
      It is all about not to choose the last version of the software on HP Admin but an earlier one; in my case was 10.15 and I was surprised to have the first printed page today (I have this printer for almost one year now!).
      ---
      I have Monterey version on MacAir, and it worked for me!
      1) Do not select the last version from HP Admin (now is 12), you will not find 11. So I chose (10.15) - Install it.
      2) After the installation, reset printing system, and then select the printer M14-17 while connecting it via USB
      3) Remove the USB and restart the laptop
      4) You will have two version of printer appear in the printer settings M14-17 and M14-17 2 - Keep double click on both, after few second the message of do not upgrade will appear. select it.
      5) Then try to print using M14-17 2 and it will print.

  • @salvopala81
    @salvopala81 2 роки тому +1

    thank you, i was able to print following ur instructions!!!

  • @patrickfisher7348
    @patrickfisher7348 Рік тому

    I don't get the never upgrade option when I double click...doesn't work sadly.

    • @UpgradedReality
      @UpgradedReality  Рік тому

      That’s very strange, it worked for a lot of people, you could try uninstalling everything, restart the Mac and then try again from the beginning, maybe you skipped a step! 🤔
      Good luck, I hope it works out for you too, if you have the same exact printer model don’t give up, it must work!🤞😁👊

  • @valehisma
    @valehisma 3 роки тому +2

    Broo you just amazing! Thank you very much!!!

  • @alexandrutarfulea2338
    @alexandrutarfulea2338 Рік тому

    I almost returned the macbook before this video :)) Thank you!!!

  • @OnlyAppleInc
    @OnlyAppleInc 9 місяців тому

    Thank you so much! This solution helped me to make this model of printer wok on macOS Sonoma, I'm so grateful!

    • @UpgradedReality
      @UpgradedReality  8 місяців тому

      Good to know that this solution still works, thanks for your valuable feedback! 😁👊

  • @EduardaRodrigues-ib1xl
    @EduardaRodrigues-ib1xl 3 роки тому +1

    For me it is not working, after installation the printer does not appear in the list to complete the process indicated in the video. Can anyone help me?

    • @UpgradedReality
      @UpgradedReality  3 роки тому

      What machine and operating system are you using?
      Turn everything off completely (MAC and printer) and try again from the beginning, also check the usb cable! 😄

    • @EduardaRodrigues-ib1xl
      @EduardaRodrigues-ib1xl 3 роки тому

      @@UpgradedReality MacbookPro with mac os big sur. With usb cable, the printer is visible but do not print anything.

    • @UpgradedReality
      @UpgradedReality  3 роки тому

      Looks like the drivers are not installed correctly, maybe you missed a step, watch again the video from the beginning and pause it at every step, I’m sure you’ll be able to install it! 😄

    • @EduardaRodrigues-ib1xl
      @EduardaRodrigues-ib1xl 3 роки тому

      @@UpgradedReality i already try everythink, the process works in olders mac like imac but in my macbook pro dont work :(

    • @UpgradedReality
      @UpgradedReality  3 роки тому +1

      This is really strange, this procedure worked for a lot of people! 🤨
      Without seeing what’s going on on your screen it’s hard for me to help you, I’m sorry! 😫

  • @goddessnalani8696
    @goddessnalani8696 3 роки тому +1

    My computer will not allow me to down load link

  • @TiareNapunapumu
    @TiareNapunapumu Рік тому

    Is there any way to do it on Windows OS?

    • @UpgradedReality
      @UpgradedReality  8 місяців тому

      On Windows it should find all the drivers it needs by itself, much easier! 😁👊

  • @GonzaloClimb
    @GonzaloClimb 2 роки тому +1

    Thank you mate! Very useful!

  • @juliatatemartin8376
    @juliatatemartin8376 11 місяців тому

    THIS WORKED FOR ME!!!! THANK YOU!!!!

    • @UpgradedReality
      @UpgradedReality  8 місяців тому

      Really happy for you, thanks for letting us know! 😁👊

  • @AlbertoCarazo
    @AlbertoCarazo 2 роки тому +1

    Thank you! Works well! 👍

  • @SuperRod6969
    @SuperRod6969 2 роки тому +1

    very useful. Thank you

  • @rimmamaestra
    @rimmamaestra 6 місяців тому

    The is not working anymore 😭

  • @randyhaumschild2791
    @randyhaumschild2791 Рік тому

    thank you so much words can not describe thank you 🙏

  • @imranmalik7417
    @imranmalik7417 3 роки тому

    Thank you, this fixed the issue for me.

  • @aoquocdung1126
    @aoquocdung1126 2 роки тому

    It's amazing! Thank you for your solution.

  • @jagd-deutschland8572
    @jagd-deutschland8572 2 роки тому

    saved my day! Thank you!

  • @jasminmoli4408
    @jasminmoli4408 2 роки тому

    Thanks finally I can print with my MacBook, thanks.

  • @brokenheart4s
    @brokenheart4s 2 роки тому

    Thank you so much it really helped .

  • @houdabounaddi1794
    @houdabounaddi1794 3 роки тому

    thank you it works perfectly, great job

    • @UpgradedReality
      @UpgradedReality  3 роки тому

      Thank you!
      I’m glad this video was useful! 😁

  • @nbizic
    @nbizic 2 роки тому +1

    Thank you!!!!

  • @lorenzomori511
    @lorenzomori511 2 роки тому

    Perfect! THANK YOU!

  • @peaceonearth1971
    @peaceonearth1971 10 місяців тому

    great solution!

    • @UpgradedReality
      @UpgradedReality  8 місяців тому

      Thank you!
      I'm happy to know it helped! 😁👊

  • @loopymind
    @loopymind 3 роки тому

    The real MVP!

  • @OWST.
    @OWST. Рік тому

    thanks. problem solved

  • @UpgradedReality
    @UpgradedReality  3 роки тому

    😁