I haven't opened mine up yet, but I think my gears are stripping. I have no issue with the gear being plastic or nylon, it's probably designed to be the point of failure so nothing bigger gets hurt like the motor or transmission which are big dollars to replace. Many high dollar industrial machinery has plastic and rubber couplings so it something goes wrong, they break so you don't destroy something really important. I liked your video, it really helps me to know what I'm looking for when I take ours out of commission to make things go quicker. Thank you.
Same issue! Bought ours in 2015. Thanks a ton! This is saves me a bunch of money. You think appliance stores mind if you disassemble their floor models before you decide which machine to buy?? Asking for a friend.
Nice video in a service provider for Samsung and see this issue a lot I’ve always changes the entire gear box but this is such a brilliant short cut to fix the actual problem just saved me an hour of work tomorrow!
My Samusung washing machine lasted for almost 10 years. Months ago it started to make a grinding noise until eventually it stopped working properly. Turns out my plastic gear (same as your part) was too worn and had to be replaced.
My Samsung started doing the same. Assumed it was a problem with the pulsator plate. Going to flip the thing and inspect the coupling first. How's your washer doing now? Thanks for posting diy.
All high torque connections are built with failure points to prevent damage to the high dollar components. Thanks to Samsungs engineering, you changed a $65 part instead of an entire transmission or washer.
Luckily that part will keep breaking and the entire assembly likes to die too for $250. That part being made stronger would have not have hurt the clutch assembly.
It’s been more than a couple years, how is the cheap plastic gear holding up? My similar washer is showing symptoms, though not exactly as yours, of failing part. I’m gonna open it up and make inspections soon.
Could you help me narrow down what could be wrong with mine. Very similar to yours. I do hear a squeal but the pulsator seems to be working fine. The issue is the drum doesnt activate at all. Spins manually by hand with no issues. What part engages the drum? I cant figure this out! Thanks if you can help!
Mine is doing the same stutter that yours did after you replaced the coupler. I noticed you panned to a new frame in the video. You press start and the drum hesitates, then you cut to a new scene and there is water entering the drum. What happened after you cut the video? My coupler is not broken but seems you were having the same issue.
The washer was just going through its startup cycle as normal where it weighs the clothes and moves the agitator in both directions for a minute or two. I cut the scene because I figured that people wouldn't want to watch the startup cycle for two minutes... So far as I know, that stutter that you reference is normal when the washer is first turned on. It did that from day one when it was brand new. I think that is just part of the startup cycle.
Unfortunately that’s how all brands are going nowadays. Plastic cause it’s cheaper to make them. Other brands including speed queen use a rubber belt to turn the drum.
Exactly it just makes sense to have a plastic part break every 3 years instead of having the thing die after 10-12 years. Especially because someone who isn’t repair savvy to pay $50-150 an hour to repair it on top of the part. It just makes sense.
We replaced the same gear that broke on your video. Same steps but after we put it back together it’s now giving us an imbalance error. Do you recall doing a test cycle first?
when you remove the motor there’s a black plastic part in the inside middle part, i’m pretty sure it touches the clutch gear coupling when you reassemble, do you have any idea what that part is called?
This part is plastic on many other machines not just samsung. Ge, whirlpool, maytag all have plastic parts. Even speed queen uses plastic in vital areas. I do not agree with it but we live in a throw away culture unfortunately
Hi, do you have a lot of experience with washers? I have a message on mine that said broken clutch coupling. I took the bottom apart but the gear doesn't move, it's like it is stuck to the shaft.
Dont buy Samsung anything for your home. I have a electric samsung stove, burners only have one setting "high" doesn't matter how low i set it, it burns everything, i have a similar washer, always goes out of balance and does a rinse cycle again and again, the dryer always adds more time to dry, even when the clothes are completely dry, my samsung laptop the bottom shell is falling apart.y samsung microwave makes loud popping noise like i put metal in it. All these products are around 4 ro 5 years old. Ohh yeah my son's samsung tablet overheats and shuts off. Samsung is trash.
No, he’s not lying. I’ve similar one and there’s a recall put out but their solution doesn’t address this: they only offer you to reinforce the top part or give you a rebate.
Thanks for the video. Really appreciate it. Busted clutch gear on mine. Community videos really help everyone.
I haven't opened mine up yet, but I think my gears are stripping. I have no issue with the gear being plastic or nylon, it's probably designed to be the point of failure so nothing bigger gets hurt like the motor or transmission which are big dollars to replace. Many high dollar industrial machinery has plastic and rubber couplings so it something goes wrong, they break so you don't destroy something really important.
I liked your video, it really helps me to know what I'm looking for when I take ours out of commission to make things go quicker. Thank you.
Same issue! Bought ours in 2015. Thanks a ton! This is saves me a bunch of money. You think appliance stores mind if you disassemble their floor models before you decide which machine to buy?? Asking for a friend.
Nice video in a service provider for Samsung and see this issue a lot I’ve always changes the entire gear box but this is such a brilliant short cut to fix the actual problem just saved me an hour of work tomorrow!
Im*
Excellent. Thank you. I will tear mine down and check that clutch!
Appreciate you blazing the path, mine did exact same. Fun fact, my kids were playing dress up while I was working on mine too lol
Love it! Most people would have just bought a new one. Glad you were able to get it fixed!
Thank you so much. Your video nailed exactly what was wrong with my Samsung.
My Samusung washing machine lasted for almost 10 years. Months ago it started to make a grinding noise until eventually it stopped working properly. Turns out my plastic gear (same as your part) was too worn and had to be replaced.
Thanks! I was able to fix mine. I appreciate it.
Sounds like my issue . Thanks for the video.
Same issue with mine. Thanks for the video. Very helpful and the fix worked.
Would the clutch prevent the whole thing from starting?
❤
My Samsung started doing the same. Assumed it was a problem with the pulsator plate. Going to flip the thing and inspect the coupling first. How's your washer doing now? Thanks for posting diy.
So far as I know it's still working. I sold the house a few months ago. Good luck!!
All high torque connections are built with failure points to prevent damage to the high dollar components. Thanks to Samsungs engineering, you changed a $65 part instead of an entire transmission or washer.
Luckily that part will keep breaking and the entire assembly likes to die too for $250. That part being made stronger would have not have hurt the clutch assembly.
It’s been more than a couple years, how is the cheap plastic gear holding up? My similar washer is showing symptoms, though not exactly as yours, of failing part. I’m gonna open it up and make inspections soon.
@@እዮብዮሴፍ unfortunately I no longer own the house so I don't know how well it's holding up.
Could you help me narrow down what could be wrong with mine. Very similar to yours. I do hear a squeal but the pulsator seems to be working fine. The issue is the drum doesnt activate at all. Spins manually by hand with no issues.
What part engages the drum? I cant figure this out!
Thanks if you can help!
that kind of washing use capacitor thanks for responds😊
Any suggestions on how to fix the gear from sticking? Mine does not freely move with the spring in and out.
I would probably hit it with some liquid silicone or graphite lubricant and see if that fixes it.
Mine is doing the same stutter that yours did after you replaced the coupler. I noticed you panned to a new frame in the video. You press start and the drum hesitates, then you cut to a new scene and there is water entering the drum. What happened after you cut the video? My coupler is not broken but seems you were having the same issue.
The washer was just going through its startup cycle as normal where it weighs the clothes and moves the agitator in both directions for a minute or two. I cut the scene because I figured that people wouldn't want to watch the startup cycle for two minutes... So far as I know, that stutter that you reference is normal when the washer is first turned on. It did that from day one when it was brand new. I think that is just part of the startup cycle.
Unfortunately that’s how all brands are going nowadays. Plastic cause it’s cheaper to make them. Other brands including speed queen use a rubber belt to turn the drum.
They make it plastic so the plastic part goes before the more expensive parts break .
Exactly it just makes sense to have a plastic part break every 3 years instead of having the thing die after 10-12 years. Especially because someone who isn’t repair savvy to pay $50-150 an hour to repair it on top of the part. It just makes sense.
We replaced the same gear that broke on your video. Same steps but after we put it back together it’s now giving us an imbalance error. Do you recall doing a test cycle first?
Hmm, I did not have that problem. Unfortunately I don't know how to help with that.
I saw some videos that you gotta recalibrate it.
Exchange the part broke the next wash
Similar thing happened to mine. Good advice to never buy a Samsung again... Plastic gears, seriously?!
when you remove the motor there’s a black plastic part in the inside middle part, i’m pretty sure it touches the clutch gear coupling when you reassemble, do you have any idea what that part is called?
I have no idea what that's called unfortunately. But if you look up a parts diagram on a parts website, you can probably figure it out that way.
i'll try that. thanks @@CentennialRenovation
Aren’t they all plastic now? That’s been my limited experience.
This part is plastic on many other machines not just samsung. Ge, whirlpool, maytag all have plastic parts. Even speed queen uses plastic in vital areas. I do not agree with it but we live in a throw away culture unfortunately
Hi, do you have a lot of experience with washers? I have a message on mine that said broken clutch coupling. I took the bottom apart but the gear doesn't move, it's like it is stuck to the shaft.
@noemilozano5439 what machine? Model number?
Samsung makes crappy TVs*. Good panels though. They’re just not good at making finished products.
Dont buy Samsung anything for your home. I have a electric samsung stove, burners only have one setting "high" doesn't matter how low i set it, it burns everything, i have a similar washer, always goes out of balance and does a rinse cycle again and again, the dryer always adds more time to dry, even when the clothes are completely dry, my samsung laptop the bottom shell is falling apart.y samsung microwave makes loud popping noise like i put metal in it. All these products are around 4 ro 5 years old. Ohh yeah my son's samsung tablet overheats and shuts off. Samsung is trash.
no more samsung washer
There's a recall issued on these samsung washers so call their corporate office about their recalls on this samsung washer.
lier
No, he’s not lying. I’ve similar one and there’s a recall put out but their solution doesn’t address this: they only offer you to reinforce the top part or give you a rebate.